[Q] No Kies Support - How to get the right region/firmware? - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
I have bought a second hand Samsung Galaxy S 2 in China.
The Android version installed is 2.3.3; I tried to do an update via Kies but I got the infamous message that "firmware update is not supported" for my device. I understand from other posts in the forum that maybe the firmware installed is not matching with the original region of the device, in this case I should install the right firmware in order to get the support from Kies, am I right?
But my question is...how do I know the original firmware/region for my model?
The data of the device are the following:
Model Number: GT-I9100
Android Version: 2.3.3
Baseband version: I9100XXKE4
Kernel version: 2.6.35.7-I9100XWKE7-CL215725 [email protected] #2 (does this mean the phone has been rooted?)
Build Number: QUENS.GINGERBREAD.XWKE7
Plus, when I connect to Kies the current firmware version detected is:
I9100XWKE7/I9100XEUKD1/I9100XXKE4/I9100XWKE7 (DBT)
Sorry for the noob question, I tried to figure out from the sticky post and used search but I am still confused...(yes, I got intimidated by the welcoming video of the forum)
Thanks

shandess said:
Hi all,
I have bought a second hand Samsung Galaxy S 2 in China.
The Android version installed is 2.3.3; I tried to do an update via Kies but I got the infamous message that "firmware update is not supported" for my device. I understand from other posts in the forum that maybe the firmware installed is not matching with the original region of the device, in this case I should install the right firmware in order to get the support from Kies, am I right?
But my question is...how do I know the original firmware/region for my model?
Its not posible to know without evidence guess maybe.
The data of the device are the following:
Model Number: GT-I9100
Android Version: 2.3.3
Baseband version: I9100XXKE4
Kernel version: 2.6.35.7-I9100XWKE7-CL215725 [email protected] #2 (does this mean the phone has been rooted?)
NO its the signature
Build Number: QUENS.GINGERBREAD.XWKE7
That reads as a custom rom by Quens ???
Plus, when I connect to Kies the current firmware version detected is:
I9100XWKE7/I9100XEUKD1/I9100XXKE4/I9100XWKE7 (DBT)
If its a i9100 and no other version pick a stock rom from the stock roms posts .
With later firmware and to match region phone is used in .
jje
Click to expand...
Click to collapse

Related

The version of the device cannot be updated!!

Hi,
I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update my phone to 2.2 (Froyo) through Kies and It says that this version of the device cannot be updated.
Current firmware version:
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU)
On about phone:
2.1-update1
Baseband Version:
I5500XWJG3
Kernel Version:
2.6.29-perf
[email protected]#1
Build Number:
ERE27.XWJJ6
None of this flashing lark though as I haven't a clue how to do it and I would need very very specific step by step instructions etc and I really want the Legitimate 2.2 firmware.
Please help as I really want to update my phone to 2.2.
Any thoughts?
Cheers
Andrewsean85
Doesn't matter, my father used Odin to update my phone to 2.2.
No one is going to help you here, I was in a similar situation, you have to download the firmware 2.2(Froyo) that belongs to your Product code and flash it with Odin to get rid of that Kies error. Just look in the stickies.
Regards
odin is the best way just f**k of the kies it just gave me the same error but i used odin for updating
ya same here just let kies jump. use odin
Andrewsean85 said:
Hi,
I have the Samsung Galaxy Europa (GT-I5500) and I'm trying to update my phone to 2.2 (Froyo) through Kies and It says that this version of the device cannot be updated.
Current firmware version:
PDA:JJ6 / PHONE:JG3 / CSC:JJ2 (XEU)
On about phone:
2.1-update1
Baseband Version:
I5500XWJG3
Kernel Version:
2.6.29-perf
[email protected]#1
Build Number:
ERE27.XWJJ6
None of this flashing lark though as I haven't a clue how to do it and I would need very very specific step by step instructions etc and I really want the Legitimate 2.2 firmware.
Please help as I really want to update my phone to 2.2.
Any thoughts?
Cheers
Andrewsean85
Click to expand...
Click to collapse
flashing is simple, type into youtube 'i5500 2.2 tutorial' and have a look at that video, shows a step by step way to flash, and has all the files you need.

[Q] Updating S2 via Kies "this device cannot be updated"

Hello all,
I have used the following guide to debrand my S2 http://forum.xda-developers.com/showthread.php?t=1064894 (I followed it to the letter including step 8) I assumed this would debrand the phone and allow me to use Kies to update the phone as normal without having to wait for my carrier to release updates. Note: this is the only reason I performed the debranding, I had no intention of ‘rooting’ the phone.
So you can imagine my horror when I connected the phone to Kies and was presented with the message:
“This version of the device cannot be updated”
Have I done something wrong? And is this fixable/reversible? I am now starting to wish I hadn’t been so impatient and tinkered with my new toy instead of leaving it to Vodafone…
If anyone knows how an idiots guide on how to fix this I would be very grateful for your advice. Below is some information off of the phone itself and Kies.
Kies says:
Current firmware version : PDA:KDD / PHONE:KDH / CSC:KD1 (VOD)
But if I press *#272*IMEI# The phone says: Sales code XEU
Note: Kies says VOD and the phone states XEU (is this where the problem lies?)
Also in settings>about phone, the following is displayed:
Android version: 2.3.3
Baseband version: I9100XXKDH
Kernel Version: [email protected]#2
Build number: GINGERBREAD.XWKDD
Vod = Vodafone
XEU = UK
KDD very old firmware
CSC KD1 is VOD Vodafone CSC
Phone details all KDD
Kies never use it as i have never had an update after changing firmware and i have no intention of waiting six months for firmware .
Kies just does not like some changes made but works with others .
You can always put a Voda firmware on from provider roms thread .
or flash stock rom from stock rom thread .
jje
Thanks for your reply JJE, i thought i had flashed a stock rom? what have i flashed?
I would prefer to get the updates working over Kies if possible as if i had bought an unbranded phone. I thought that completing step 8 of the guide would change the CSC to a generic one, what is the reason for Kies seeing 'VOD'?
Thanks for sparing some of your time!
---------- Post added at 07:39 PM ---------- Previous post was at 07:04 PM ----------
Never mind, i have solved the problem. Incase anyone else has the same issues the solution can be found below.
Update the phone by going to settings>about phone>software update then register for a samsung account. The phone then downloaded the update over the air and installed.
After this when i connect to Kies i get the message "This is the latest Firmware"
What version is the phone now after doing the update?
Sent from my GT-I9100M using Tapatalk
Rare to get OTA updates you are one of the few.
jje
Sent from my GT-I9100 using xda premium
bimmerboii said:
What version is the phone now after doing the update?
Sent from my GT-I9100M using Tapatalk
Click to expand...
Click to collapse
I now have the following version:-
In settings>about phone, the following is displayed:
Android version: 2.3.3
Baseband version: I9100XXKE7
Kernel Version: [email protected]#2
Build number: GINGERBREAD.XWKF3
*#1234# Gives:
PDA : I9100XWKF3
PHONE : I9100XXKE7
CSC : I9100XEUKD1
Kies says:
Current firmware version : PDA:KF3 / PHONE:KE7 CSC:KD1 (XEU)
KF3 firmware about as up todate via official channels as it gets .
jje
I cant update via kies too. When i try ota update, cant connect to the server!
Sent from my GT-I9100 using XDA App
Another way to go is to use SpoofFw if you are rooted. It will spoof another branding and will let you update to that branding using kies. Root and busybox is needed.
Sent from my GT-I9000 using xda premium
When i come home, i will try it.
Sent from my GT-I9100 using XDA App
Kind of related to this thread... I had gotten the same message with stock firmware unrooted with KG2 firmware. Once I rooted it and flashed back the stock firmware, the message changed to "No updates currently available" instead of "This device cannot be updated". Strange.
Samsung understands when you root your phone the ROM or kernel you have put will not be recognized by them and hence the message...However, if you put in the stock firmware back then the updates by Samsung for your firmware version(if any) will be available for you.
gaurav.kabra said:
Samsung understands when you root your phone the ROM or kernel you have put will not be recognized by them and hence the message...However, if you put in the stock firmware back then the updates by Samsung for your firmware version(if any) will be available for you.
Click to expand...
Click to collapse
It's actually backwards. When my device was completely stock, it said "This device cannot be updated". But now that it's rooted, it says "No updates currently available".
I tried everything and still indicate that the phone can be updated!!! this is sooo bored ... have someone idea what to do next? if next exist!
Markoleti said:
I tried everything and still indicate that the phone can be updated!!! this is sooo bored ... have someone idea what to do next? if next exist!
Click to expand...
Click to collapse
lol. huh?....

galaxy s2 issue need help with firmware

i have a galaxy s2
model GT-I9100
android version 4.0.3
baseband version I9100XXLPS
kernel version
[email protected] #3
build number iml74k.xwlp7
i had an original android version one of my friends told me this is the latest firmware which is ics ( ice cream sandwich ) i have installed it using odin3 and all the installation is perfect no issues the thing is KIES gives me an error when i connect my mobie
YOUR DEVICE DOES NOT SUPPORT SOFTWARE UPGRADING VIA KIES does this mean the firmware i installed is not original i also checked the
custom binary download : no
current binary: samsung official.
it also tells me odin mode
i live in kuwait i purchased my device from kuwait so it was arabic enabled . how can i solve this issue and does this mean my device is gone cannot have original firmware on it plz help me

[Q] Unable to update from 2.3.3 to 2.3.6 HENCE no official ICS!!

Hey
I am from India and i have an SGS2 I9100 with the following details
PDA: I9100XWKF3
PHONE:I9100DDKE4
csc:I9100ODDKF3
BUILD NUMBER: GINGERBREAD.XWKF3
BASEBAND VERSION: I9100DDKE4
KERNEL VERSION: 2.6.35.7-I9100XWKF3-CL276555 [email protected]#2
The problem is that with ICS available in India i am still unable to update my phone. No wifi. So trying by 3G connection on my network provider.
But still it says no update found.
My phone has Gingerbread 2.3.3 and in the update software section i have 2 options:-
1. Software Update
2. Resume Update
What is it that i can do to update my phone to ICS???
rohitbodhe23 said:
Hey
What is it that i can do to update my phone to ICS???
Click to expand...
Click to collapse
Have a look at this thread, they are all stok roms you need to download Odin and find the rom that fits with your country http://forum.xda-developers.com/showthread.php?t=1075278 try the 3rd post for 4.0.3 roms download the correct one and flash via Odin. After flash do a factory reset to clear out any old 2.3.3 stuff. Remember to backup your apps contacts etc first.
XWLPF appears to be the most recent one for you just confirm you are using a Samsung i9100 and not i9100g.

[Q] New Device. Kies Not Showing FW Info.

Hi,
I am fairly new to smart phone development so please go easy on me this time
First, some info on my environment:
MacBook Pro
Mac OS X 10.7.5
Samsung GT-I9100
No SIM card installed yet
Samsung Kies 2.0.0.12095_7
Model Number: GT-I9100
Adroid Version: 4.0.3
Baseband Version: I9100UHLPE
Kernel Version: 3.0.15-I9100UHLPE-CL200654 [email protected] #3
Build Number: IML74K.UHLPE
Location: Eastern Standard Time, USA​
So, my Samsung i9100 arrived this week from NewEgg.com. I was surprised it came installed with Adroid Version 4.0.3. Then I read that Samsung recently released 4.0.4 so I installed Kies, hoping to upgrade to 4.0.4.
In Kies, under Firmware Information, I see the following:
This is the latest firmware.
Current firmware version: PDA:LPE / PHONE:LPE / CSC:LPE(TTT)
Latest firmware version: PDA:LPE / PHONE:LPE / CSC:LPE(TTT)​
I read that the firmware version can also be obtained by opening the dial pad and typing *#1234# So I did that and found this:
PDA: I9100UHLPE
PHONE: I9100UHLPE
CSC: I9100UUBLPE
Build Info: Fri Mar 9 13:49:34 KST 2012​
Now I am confused:
1.) Did my phone arrive from NewEgg with an official Samsung Android version?
2.) Why is Kies not displaying the firmware version and how can I fix it?
3.) Assuming I get Kies fixed, lets say I want to wipe my phone, start from scratch, and install the official Samsung version of 4.0.4 Is that possible and how?
4.) Any other recommendations?
Thanks for your help!

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