[Q] Native email client and office docs corruption - Android Q&A, Help & Troubleshooting

Using the native email client against an Exchange 2007 server any Office doc attachments are corrupted and unusable. Looking at the raw text it seems that the main body is lost. Using something like Touchdown or K9 works fine but one has other issues and the other is too expensive.
Testing against an Exchange 2010 server seems fine but the client isn't going to upgrade the server for a long time.
Something is funky in the native app and I don't yet know why. Non Office docs such as PDFs are fine.

Related

Exchange HTML email

Does anyone know of a solution to provide HTML email to the outlook account with an Exchange 2003 server ?
I know that this is not the default behaviour and that MS want customers to upgrade to Ex2007, however I can't justify the time, cost and effort for this even though I think it will improve the email significantly.
cottinghamm said:
Does anyone know of a solution to provide HTML email to the outlook account with an Exchange 2003 server ?
I know that this is not the default behaviour and that MS want customers to upgrade to Ex2007, however I can't justify the time, cost and effort for this even though I think it will improve the email significantly.
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AFAIK, it requires Exchange 2k7 (that was what I was told by the people who support our exchange box). Would be interested to find out if there is another way.
Doesn't flexmail provide html support?
Confucious said:
Doesn't flexmail provide html support?
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It looks like it does but then it uses IMAP, so even the built in email client will work with IMAP. I might give it a try.
Surely MS should understand that very few customers can simply upgrade to Exchange 2007 without a lot of effort and therefore won't do it quickly. Why couldn't they just build this functionality into the version we are all using ?
If only I knew who to ask at MS I would ask them .....
Confucious said:
Doesn't flexmail provide html support?
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Initial findings on Flexmail are very good, I have the trial version and after a bit of mucking about I have replicated my Exchange email account into Flexmail and am getting puch email via the IMAP IDLE.
HTML emails seem very good, better than I expected (not sure why !) & even though the HTML can't be sent back out this is not a major problem (they are working on it).
$29 has got to be a better bet than buying a 64bit server to run Exchange
Thanks Confucious !
cottinghamm said:
Surely MS should understand that very few customers can simply upgrade to Exchange 2007 without a lot of effort and therefore won't do it quickly. Why couldn't they just build this functionality into the version we are all using ?
If only I knew who to ask at MS I would ask them .....
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Click to collapse
Its called licensing, or more commonly, Money for old Rope.
Hi folks,
it does NOT require ES2007, but you'll need Office Mobile 6.1 AND your ES needs to allow HTML (ES can be configured to convert incoming html-mail to text-only-mail).
I got an Exchange 2003 at home, I use Exchange Active Sync and I definitely receive HTML (after upgrading to Office Mobile 6.1).
Best regards,
tsfnet
MS Exchange 2003 does not support HTML natively. Doesn't work with Flexmail either. Flexmail will show HTML for pop or imap, but not exchange server (unless it is configured to allow imap) But MS Ex 2003 will send HTML if it is configurd to allow IMAP. Then it will natively allow HTML even without Flexmail. ANother problem with MS active sync, it only allow MS Exchange sync with one Exchange server. To get around this, set one exchange to use Imap.
Imap is so much slower than MS Exchange sync and it uses more battery, because you hae to schedule IMAP to check for mail every 5,10,15 minutes or more. But if you are using EX 2003 and want html email or want to sync with more than one exchange server, IMAP definitely does work. I currently sync with three Exchange servers. Problem may be that most ex administrators will not want to add Imap to their ex server. It does not take long to add imap functionality to an already running exchange server.
Hi there,
and sorry eagle 1, but exchange 2003 allows html with exchange active sync, you don't need imap neither pop, but you definitely need Office Mobile 6.1, which is available as an update somewhere on xda-developers. In case of number of exchange servers, you are right, only one is possible with active sync.
best regards,
tsfnet
My Exchange Server (SBS2003) Does NOT send HTML via puch email.
I have Office 6.1
What do I need to activate it?
PS Flexmail and Pocket Informant are now free to Modaco plus members.
Confucious said:
My Exchange Server (SBS2003) Does NOT send HTML via puch email.
I have Office 6.1
What do I need to activate it?
PS Flexmail and Pocket Informant are now free to Modaco plus members.
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Click to collapse
Only Exchange Server 2007 will do this, I have spent most of today getting an Exchange 2007 server up & running to prove the point, it does work although whether it is worth the effort & money is another thing.
You'll need a 64 bit server & OS as well as the Exchange 2007 license.
That said, if you have those things it works quite well.
The MAPI implementation in Exchange 2003 does support HTML to a WinMo device & from what I can see never will, unless MS decide to release an SP for 2003 with this in it, but that seems unlikely.
tsfnet said:
Hi folks,
it does NOT require ES2007, but you'll need Office Mobile 6.1 AND your ES needs to allow HTML (ES can be configured to convert incoming html-mail to text-only-mail).
I got an Exchange 2003 at home, I use Exchange Active Sync and I definitely receive HTML (after upgrading to Office Mobile 6.1).
Best regards,
tsfnet
Click to expand...
Click to collapse
Only Exchange Server 2007 will do this, I have spent most of today getting an Exchange 2007 server up & running to prove the point, it does work although whether it is worth the effort & money is another thing.
You'll need a 64 bit server & OS as well as the Exchange 2007 license.
That said, if you have those things it works quite well.
The MAPI implementation in Exchange 2003 does support HTML to a WinMo device & from what I can see never will, unless MS decide to release an SP for 2003 with this in it, but that seems unlikely.
Click to expand...
Click to collapse
Aren't these two posts contradictory?
Exchange Version and Mail example
Hi folks,
attached a screenshot of my exchange version and one of an exisiting mail with hyperlinks on my ameo (outlook account with active sync).
Exchange Version is 2003 !!! (included in small business 2003)
Mail got a hyperlink, so it is definitily html !!!
Best regards,
tsfnet
tsfnet - my emails have hyperlinks but they don't have html.
Full html email allows you to see html pages like you would view them on a web page including all pics and formating, not just hyperlinkz.
Looks like I'm going to have to wait for Exchange 2007 after all
I have just set up an sbs 2003 server with exchange working and as far as I can make out HTML emails are okay to the desktop both sending and recieving, but are only sent to your mobile as text emails with hyperlinks.
Best bit about using exchange server is the fact that as soon as you alter/update add a contact, task or calender entry a couple of seconds later your desktop outlook is updated.
Having a mobile phone, desktop and laptop all synchronised with the same info is a blessing, no more duplicated entries that i was previously having.
If i want to see the full html version of the email I can wait till i get to a computer.
Its nice having access to my outlook information from desktop/laptop/mobile and from over internet and it all being in sync.
If anyone is interested in having a go with exchange drop me a pm. Going to limit this to the first 3 people, may open it up to more later.
Ive been on xda for a few years, never been able to contribute much but now may be the time.
Hi there,
pls, can you tell me if you are able to change the format of your mobile account in
>menue-extras-options-(choose outlook e-mail)-(go forward until you see what infortmation you'd like to sync)-choose "E-Mail"- go "Advanced"
There you'll find the format, which maybe disabled.
Can you change it ?? Or is it disabled ?
Best regards and "thumbs up" !!!
EDIT START ______________________
Bad news, it really does not work with active sync:
http://www.chrisrue.com/funcave/2007/11/the-truth-about-html-e-mail-on-windows-mobile-6.html
I remebered an email in my account which was full html, but at that time i did not use active sync OTA but Bluetooth ...
Sorry about confusing everyone ...
EDIT END ________________________
nice find on that link
explains things quite clearly.
Hate to awaken a sleeping thread, but I have and iphone that syncs with my exchnage server (2003), and IT CAN RECEIVE HTML EMAILS from exchange. NO ****.
So... where is the limitation. Is it real?
Exchange 2003 actually DOES send HTML e-mail, without "Office 6.1". You need to upgrade to SP2 or later for it to work. I've done it in the past, at the time when "Office 6.1" wasn't out, and it worked perfectly fine. I have since upgraded to an Exchange 2007 server, so no more worries
A little late to this thread, but I have just now encountered this issue.
Similar to rklosinski, a colleague gets the same emails on his iPhone and messages do appear in HTML format. This formatting must be on the client/phone side.
Does anyone have updates??

Mobile Outlook - seeing mails in HTML format

One of my personal biggest disadvantages of syncing, and using, Exchange mail on my TP2 is the lack of HTML. Are there perhaps any way of getting Outlook to get show mails, and reply to, in HTML or perhaps a similar mail re ading app that can do this?
It's Exchange, not Outlook
As I understand it, most of the features (and bugs) are server side. For example, here are the new features available http://blogs.msdn.com/outlook_mobile/archive/2007/03/13/wm6-messaging.aspx however you need to be on Exchange12

Looking for email\contacts\calendar package

Hi all,
I am looking for a email\contacts\calendar package. My primary requirement along this front is that I need access to two Exchange acounts (each on a different Exchange server, one of which is my own).
Moxier mail, I thought, would fit the bill - but it will not do multiple accounts unfortuantely.
Touchdown, apparently, will do multiple accounts - but each account must be in its own profile, and you can only have one profile working at a time.
Any other suggestions?
George
Well for email I have been using K-9 Mail it is a really a pretty powerful email client that is completely free.
For calendar I use Clearsync's Android App. It is a pay for calendar service that has a focus on security but also being able to share.
Both programs can access exchange/outlook.
Moxier works very well and has exchange support.
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Sent via XDA Tapatalk on my Nook Color
modembug: Moxier does work well, however - I did say I required multiple account support, which it does not have.

[Q] ms exchange "sync" works? - email/contacts/calender?

I'm about to take the plunge, and I'm 90% decided on the SGS2 (eligible for ATT upgrade);
Coming from an ATT Tilt 2, with winmo OS, and Active Sync software, which had excellent functionality for syncing and interacting with MS Exchange server (for my work).
I need to be able to edit my outlook calendar(exchange server) and send meeting invitations from the device, I need to access all of my outlook (exchange server) contacts, emails, tasks (ideally One-note if possible) and have everything sync continuously as new emails and exchange server transactions take place.
Has anyone specifically used the ATT version of the SGS2 successfully in this capacity? if so what SW was required? how satisfied are you with the compatibility and functionality?
(I need this for work, and I'm talking wireless syncing to ms exchange WAN server address, (on an unlimited data account))
To give you an idea of the level of compatiblity I'm talking about, here is an example. When you send an email from outlook on your laptop os (xp or win7) you can have a default signature. And the same can be done from my tilt2.
Another example, when I make a new appointment on the calender on the tilt2, not only does it sync to the exchange server (as reflected on my PC with outlook open), but I can utilize the same options for setting up the meeting invitation on the tilt2 with winmo os, (matching the PC with outlook-options). I.E. for an appointment or event I can set privacy status, or out-of-office status for the calendar item, or go in and edit the status later and sync with exchange server.
Thanks in advance for any information, and insight.
I am using it with Exchange Server 2003 and it works fine for contacts, calendar and emails. The only issue that I am having is opening our voice mail messages (.wav attachments) from a Cisco Unity server.
This is my first Android phone so I am clueless about that. You can follow my other thread about this .wav issue here: http://forum.xda-developers.com/showthread.php?t=1290232
I am using my SGS II with our company exchange server. Yes, it does push sync. If fact, I usually get my emails on my phone about 30 seconds faster than my desktop.
Yes, I can access the global address list on the exchange server from my phone.
Yes, I can send meeting requests and the calendar syncs as expected.
A new feature that I didn't have the my captivate (SGS I) is that i can now also sync my exchange Tasks.
And yes, contacts also sync to my phone from the exchange server.

[Q] Change Android mail client user-agent for Corporate Exchange

My company only allows mobile access to corporate e-mail through WIndows phone. As an Android advocate, i prefer my own mobile device.
My only two choices are to access through my Android Chrome browser or find a way to make my Jelly-bean Android mail app look like it is a Windows phone. ...or a 3rd part mail app that looks like a Windows/windows phone mail client
I prefer the mail client route as it keeps in sync with updates.
Any ideas?
Have you tried K-9 Mail. It may be able to do what your looking for. You can also try Windows Mail Live Link, or even Windows Live Hotmail.

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