Has anyone found a solution to the fact that the contact photos look bad and pixilatted. Cheers
Its a sync issue, there is no fix unfortunately as yet. Hopefully google will sort the issue with their wireless sync, but im not holding my breath. I have put the contacts on my phone then disabled syncing of them. Then I update the photos and its fine.
Hmm...intersting....could you explain how you fixed it in a bit more detail ( I ain't too bright ).
I didn't try to sync them at all...they are all images I've taken with the Hero's phone, at max quality. If anyone calls me and the image comes up - quite frankly it look embarassing
cheers
Are we sure its not the Hero doing a really bad job of compressing them before they leave the handset on their merry way across the internet to GoogleMail ?
I hope so, as this means HTC can do a better job on the thumbnails and make them small enough for syncing.
I synced my contact photo's via Exchange, and they are blurry as well.
So its an HTC bug then. Well at least to stands more chance of it being fixed Can't see Google nor Microsoft fixing their end for HTC.
Just out of interest, is there anyone here who is NOT experiencing this problem?
I have emailed HTC tech support - will post back when I hear back from them.
I haven't experienced pixelated contact photos, only the problem with photos not getting displayed off of Facebook.
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
joemax said:
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
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We are talking about the contact photo which appears when he or she is calling you, or vice versa. How about you?
Well as these images are sourced from either Facebook automatically or hand picked from your photo albums... yes
Images Facebook has provided are of a dramatically better quality than those hand picked from the Albums application when seen in the Phone application (when called or you call).
It appears that once the Hero has synced to Googlemail, the Album sourced 'call' photo will be reduced to looking awful. HTC or Android is munching them up.
The Facebook ones stay pretty clean.
Ok, heres whats happening with me, and this happened on all devices I have used, HTC Touch HD, HTC Touch Pro2, Diamond etc and also the Hero.
Say you have all your contacts initially downloaded from Google and synced with your phone. They all come down, so turn sync off as not needed for contacts anymore.
Link your contacts to Facebook, images all come down, work fine.
1 week later, they are still all fine, good quality, can see the pic when calling.
Now, sync again with Google or Outlook and it sends the pics to the server or to outlook, but then it sends them back to the phone (I presume because the phone thinks they have changed in some way).
When they come back, they are grainy and rubbish, so this is something to do with the sync.
Try it, turn off all syncs and replace some pics with decent pics and they will stay that way, unitil you sync.
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
J-Zeus said:
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
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Ok, it may be as its stored in the cache so won't change. Or, try changing to WIFI and re-assign a totally different image. Could be the mobile network downloading the image with network compression...?
joemax said:
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
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Oh yeah, I never said it was ideal, I was just pointing out that its an issue with the Syncing. My contacts are now fine, but I know what you mean when you change a contact, you want it to update in Google or Outlook.
It is very annoying and always has been, it needs fixing. Google are aware of it, I posted a comment on their forum and someone said they were looking at it, but that doesn't usually mean anything.
Would not be as noticable if we didn't have full screen caller display.
My N85 had a nearly as large an image for callers... never a problem on that... I synced with iSync over Bluetooth and
All HTC need to do to get around this is to keep a local copy of each thumbnail and ignore what Google sends back or is created to send to Google... which ever is the case causing the issue.
As a side note... I've noticed all my Facebook contacts that are also in my Mac Address book and therefore in Google contacts (I use Spanning Sync to mediate between all three) have a line of code in the Note section.
Appears that the Hero 'tags' these contacts and inserts the data into the Note field. Both in Google Contacts as well as passing through to my Mac AddressBook.
Like this...
<sn>id:578756042/friendof:706653099</sn>
But only if they have a Facebook profile picture that the Hero has downloaded. Some contacts that must have a privacy setting set in their Facebook profile, have no picture and this no line of code.
Anyone else notice this ?
J-Zeus said:
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
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Usually I don't really look at the picture when someone calls me, too busy answering I just had my gf call me so I could study the caller pic, and yeah, it could be better. The picture is synced from her Facebook account, and it taken with a not too expensive cell phone so the picture wasn't too sharp from the get go.
Basiclly: quality could be better, but I find the missing contact pictures more of a problem
woobit, try going to the Albums app and hitting the Facebook tab, mine earlier today (not tried before) grabbed a whole load of Facebook profile pictures that were not grabbed by the People app and its Groups tab.
Also, I think those friends with certain privacy settings will not allow their profile picture outside of Facebook.
I have a few missing but far more than I had prior to using Albums.
Worth a go
UPDATE:
Well I gave up with HTC email support, as they couldn't get their head around the fact that it is NOT a camera issue.
So I rang them, and the chap I spoke to was less then helpful - basically telling me there was no fix, he didn't know if they were working on a fix, and that it was all Google/Androids fault*
He seemed to think the problem was that when you assign an image to a contact, they phone makes a tiny thumbnail that is assigned to the contacts info page ( what you see when you view their details. Then, when that contact rings the phone tries to enlarge the very small image that you see in the contact page - thereby it is pixilated to look at.
Is this a problem with other Android phones? And surely to Christ someone in quality control s supposed to pick up these ( glaring ) errors?!
* This becomes somewhat of a pattern - each blaming the other so they don't have to take responsibility and actually do something.
They are blurry no matter what resolution pic I use.
Sent from my EVO using XDA
Yes, but you aren't going to like the answer... The problem is that google takes your contact pictures and downsamples them for online storage. Then when your phone syncs back, it overwrites your original high resolution picture, with their low resolution version (I think it's only 96x96). So there are 3 work-arounds...
--Don't sync your contacts with your google account. I find this not practical, especially since it's a big part of the functionality of the phone
--Use either Google+ or Facebook to populate the pictures for you by linking the contacts. The downside is that you are limited to just users of those services...
--Manually Create a contact for each person ON THE PHONE (not a google contact). Add the high resolution photo there, and then link that one to your google contact. This is what i use for my most frequently called people, but even that's not practical for the entire address book. Also, ICS uses 256x256 resolution, which still doesn't come out 'crisp' on a phone of this resolution.
This is really a black mark for android. There has actually been an open ticket on this since 2009, with over a thousand people adding to it. It's also recently been a thread on Google + where a lead engineer said they were going to work on it, but even that fizzled out.
Haxsync will download high Res photos from Facebook. Just make sure the contact has that image selected and not the Google one.
Sent from my EVO using Tapatalk 2
fastmikey1969 said:
Haxsync will download high Res photos from Facebook. Just make sure the contact has that image selected and not the Google one.
Sent from my EVO using Tapatalk 2
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Those are blurry as well. Then you are also missing pictures for Go SMS Pro and other 3rd party messaging apps.
Never used to be this issue for the OG Evo (running ICS).
I was curious if anyone knows of a way to make the One create a event highlight of photos not taken with the One? I'm curious as I would like it to create One of photos that i had sent to me and from facebook. My friend just had a baby and wanted me to have it create one for them.
I have the photos stored locally on the phone and even stored them in the folder with the photos that are taken by the One. I tried renaming them so they are in direct order after the last picture I took but have had no luck. All of the pictures have a date taken property filled in as well but that didn't make any difference.
Thank you
I transferred my photos from my old device to my new device. So what happened was, the dates of the photos I transferred also changed in Google Photos (I have them both backed up to the cloud & offline).
The thing is, I forgot the dates of the photos with wrong dates. How can I fix them? I know I can see the correct dates in the file names of the pictures.
But, here's where I got ANOTHER problem. I have pictures that are backed up on Google Photos, that aren't on my device, and have wrong dates. That means I can't possible know the exact dates of those pictures.
Can you help me? What do I do? I really hate a disorganized photo library.
Unfortunately I can only describe a similar problem, not a solution, sorry.
Anyways, when moving my photos from my z3 compact internal memory to the SD Card, the photos filestamps changed to the timestamp of moving. So they now show almost the same date and time and of course are entirely disorganized.
I know there's also the EXIF date and I'm wondering if there would be some way to change the filestamp to that intact date & timestamp?