[Q] Galaxy S2 automatically turning off ..! - Galaxy S II Q&A, Help & Troubleshooting

I'm on Stock KL1 ROM for my S2 .
I'm facing a weird problem with my S2 . Every once in a while ( like within 2-3 days ) , my phone gets turned off automatically ( or freezes , i don't know exactly ) , and i don't know this until either someone tells me that he was calling and it came switched off OR i myself pull out my phone to use it but find it off
And the restart it pressing the power button doesn't work . Nothing works & I then have to hold Power+Home buttons and then it starts .
I also had this problem in the earlier KF3 ROM , so i updated to KL1 this week and today i again faced it . Made a batch restore of all user apps with TB after i updated to KL1 .
Is it a hardware issue or app conflicts .?? Is there any way to know what causes this .?
Some monitoring app / Log collector that logs misbehavior / situation when the phone gets shut on its own and then retains the statistics / log when powered up again .?
Have watchdog , but it does not report anything ( apart from the suspended linux process which is the Android system bug ) . And there is no way to know since after restarting watchdog does not maintain its notifications .
Please advice what to do .? This feels very weird when phone turns off on its own .
Here is a screenshot from battery monitor pro widget :
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The phone automatically shut off at 08:43 & i restarted it at 08:58

You have a recurring problem, which can be:
a) hardware issue
b) app issue, even if you changed your rom, your apps are still the same, since you restored them with TB.
So this is what i would do:
- flash a stock rom, (let's just say KL1), and install only your essencial apps. Only those that you can't live without. This is just a test you need to "survive" only 3-4 days without your apps
We need to determinate that you problem is hardware or app related.

Happened to me too when I upgraded to KL1 stock. The phone kept restarting no matter what.
I finally factory resetted the phone, then cleared the dalvik cache etc. then flashed to KL1 Indian official firmware using odin - then installed the apps manually (did not restore the backup)
Now its all okay.

S0und_ said:
You have a recurring problem, which can be:
a) hardware issue
b) app issue, even if you changed your rom, your apps are still the same, since you restored them with TB.
So this is what i would do:
- flash a stock rom, (let's just say KL1), and install only your essencial apps. Only those that you can't live without. This is just a test you need to "survive" only 3-4 days without your apps
We need to determinate that you problem is hardware or app related.
Click to expand...
Click to collapse
Alright , but its not just a matter of 3-4 days . Sometimes this problem recurs after 2-3 weeks . The frequency is very random .
Isn't there any way that i can have the log recorded so that the moment the phone turn off , what causes it can be recorded in the log and then we can find the issue .?

sids911 said:
Happened to me too when I upgraded to KL1 stock. The phone kept restarting no matter what.
I finally factory resetted the phone, then cleared the dalvik cache etc. then flashed to KL1 Indian official firmware using odin - then installed the apps manually (did not restore the backup)
Now its all okay.
Click to expand...
Click to collapse
By restoring apps manually , do u mean one by one with TB or manually using the market .? And what about app data .?
And , So Can i restore app data only with TB for all apps after installing them one by one manually .?

Related

Contacts problem after update to 2.3.5

Updated Samsung Galaxy Ace with 2.3.5. Details as listed below :
PDA : S5830XWKS9
PHONE : S5830XWKS2
CSC : S5830XEOKP2
The phone is working fine except problem in contacts. Whenever I try to see details of any contacts I get the following message :
The process android.process.acore has stoped unexpectedly.
Please try again.
Force close.
I have to reboot the phone to resolve the issue.
Kindly help.
s_madhekar said:
Updated Samsung Galaxy Ace with 2.3.5. Details as listed below :
PDA : S5830XWKS9
PHONE : S5830XWKS2
CSC : S5830XEOKP2
The phone is working fine except problem in contacts. Whenever I try to see details of any contacts I get the following message :
The process android.process.acore has stoped unexpectedly.
Please try again.
Force close.
I have to reboot the phone to resolve the issue.
Kindly help.
Click to expand...
Click to collapse
Some errors might have occured while flashing. Reflash. It may solve the problem
Sent from my GT-S5830 using xda premium
Tried the option of re flashing , but it problem reoccurs at least once or twice a day.
Any other way of resolving the issue ?
s_madhekar said:
Tried the option of re flashing , but it problem reoccurs at least once or twice a day.
Any other way of resolving the issue ?
Click to expand...
Click to collapse
Try flashing some other stock ROM of another baseband
Sent from my GT-S5830 using xda premium
always clear dalvik cache and data before and after flashing new roms, its a good rule to prevent this kind of problem.
Well , I did clear the cache via recovery mode after the upgrade.
As you suggested , I reflashed DDKQ5 and problem persisted.
Should I do a factory reset ? and then do the flash proceedure again?
Second option would be wipe out entire contact list and restoring it.
Kindly suggest.
s_madhekar said:
Well , I did clear the cache via recovery mode after the upgrade.
As you suggested , I reflashed DDKQ5 and problem persisted.
Should I do a factory reset ? and then do the flash proceedure again?
Second option would be wipe out entire contact list and restoring it.
Kindly suggest.
Click to expand...
Click to collapse
Go for the second option. If it doesnt change things, then go for the first one
Sent from my GT-S5830 using xda premium
Tried both the options...but problem is still there.
Kindly help.
I know this very well... U are using somehow modified original framework from your last rom by UI Kitchen or anythink else... You must reflash your rom by multipackage file via odin again... Than it will your contact list work...
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I was with the same problem like u... It was my theme created in to rom 2.3.5 and when i flash 2.3.6 my contact list doesnt work too.... Every rom have different framework.
Sent from my GT-S5830 using XDA App
try doing a factory wipe, cache wipe and dalvik wipe
and then try reflashing a rom of different baseband
if it doesn't load try giving a wipe again after flashing..
Dalvik cache wipe is only available on rooted phones. Don't want to do the rooting process.
Tried Link2SD to do the same...it doesn't have access.
Presently , phone is working on XWKS2...Just to try I flashed DDKQ5,problem not resolved.
Should I try to the new version 2.3.6 ? I will be following these steps , please correct me if I am wrong :
1. Factory wipe/reset.
2. Cache wipe. Both via recovery mode.
3. Flash the new firmware.
4. Again repeat step 1 and 2.
Sorry for bothering ....but don't want to brick the ace.
I just flashed DDDK6...problem seems to be resolved.
Only one query though. When connected with KIES it shows following message :
Your software doesn't support upgrading through KIES
Any idea ....Kindly comment/advise.

Is my phone dead? Can't go to Recovery, can only go to download modeo

Hi
So I was running the latest JB leak. However after few hours I was unable to send any msg or call to anyone.
So I thought it might be a ROM issue so I thought of going back to ICS stock again.
So I did this:
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, but my phone got stuck in NAND write. After a long time I disconnected it and now I can't go to Recovery MOde either.
I can only go to download more.
Can My phone be saved?
It doesn't usually say 'get pit for mapping' so maybe you need the .pit file
Sent from my GT-I9300 using xda premium
Actually, it does normally say "get pit for mapping," (even without a pit file) but it goes by quickly on a normal, successful flash.
1. Try a different usb port.
2. Different usb cable.
3. Different computer.
4. With pitfile. I dont know which is correct.
Sent from my GT-I9300 using xda premium
Hi
I tried to re install it, but this time I launched with Administrative rights.
It worked
Atleast my phone is now starting.
However I can't make any calls, but I can get calls and smses.
Moreover I can also use mobile data.
I don't know if it was because I flashed the latest leak or it's just a network issue.
Can my efs folder be corrupt?
You have soft bricked it
Sent from my GT-I9100 using xda premium
I installed the Latest JB leak. It was all fine , but after few hours I was unable to make any calls or do any msgs.
I was initially, but then I tried to install the Note 2 Gallery and wiped cache and dalvik partition.
After that I couldn't even check balance.
However I could get incoming calls and messages.Even after that.
Could the flash have ruined something?
I have now reverted back to stock ICS and wiped the user data.
BUt I'm still unable to call .
What could be the reason?
Help!
Just a network issue or has the flashed ruined something inside my efs folder/
eggman89 said:
I installed the Latest JB leak. It was all fine , but after few hours I was unable to make any calls or do any msgs.
I was initially, but then I tried to install the Note 2 Gallery and wiped cache and dalvik partition.
After that I couldn't even check balance.
However I could get incoming calls and messages.Even after that.
Could the flash have ruined something?
I have now reverted back to stock ICS and wiped the user data.
BUt I'm still unable to call .
What could be the reason?
Help!
Just a network issue or has the flashed ruined something inside my efs folder/
Click to expand...
Click to collapse
Check in settings->info->status and look for imei.. If It is still there all should be ok and It could be a modem related problem and for solving that you should try to factory reset the Phone and then flash the cwm zip of the modem You need..
Sent from my GT-I9300 using xda premium
Sounds to me like you have lost your APN settings. Settings, More, Mobile, Access Point Names
Edit, Sorry, misread your post. Didn't pick up the problem is with calling out.
Sent from my GT-I9300 using Xparent Purple Tapatalk 2
It works now. It was stupid Vodafone who were doing system upgrade.
Sent from my Samsung Galaxy S3

[Q] Know Galaxy S2 country of origin

Hello
I have a Galaxy S2 factory unlocked and I wanted to know the country of origin, because I want to update to JellyBean but it constantly says that there are no updates when my country has already updated. So I was said to download the kies of the corresponding country of origin of the phone.
So what can I do to check the origin or update it without rooting? (Ive checked in sammobile using firmware, csc, etc and nothing was found)
Thanks in advanced
Check where was it made.
You won't know what was the first firmware it had because android overwrites firmware with firmware.
You could track the IMEI, but that's a hassle.
Upgrade with odin / mobile odin and that's that.
Sent from the little guy
And how should I update with odin? can i do it without rooting?
Of course.
Sent from the little guy
Sorry to bother you with lots of questions, do you have a little tutorial or some step by step on how to update with odin without rooting? (i dont want to mess the things up)
And from what country should I download the jb rom?
Thanks in advanced
You can flash whatever ROM you want.
For guides, check the general forum or FAQ (all sticked threads).
Sent from the little guy
elloco4ever said:
Sorry to bother you with lots of questions, do you have a little tutorial or some step by step on how to update with odin without rooting? (i dont want to mess the things up)
And from what country should I download the jb rom?
Thanks in advanced
Click to expand...
Click to collapse
It's easy there are lots of posts out there,
1.Go to download mode on phone
2.Connect to PC after running Odin via usb
3. Select your firmware usually something.tar.md5 in pda
4.Make sure Odin has detected your phone
5.Start Flashing.
Better read about the don't do's before doing anything.
Sent from my GT-I9100 using xda app-developers app
Worked flawlesly! thanks a lot for the help!
Do you know if I can flash some other custom roms like super nexus or cyannogenmod without rooting or changing the recovery like ClockworkMod?
No, that you can't.
Sent from the little guy
Hi
JB is working great, the phone works much better, but im having a terrible battery life. Speacially when the phone is in stand by mode and I cant find what is causing it (when its in stand by I lose like 5% to 8% per hour). The battery manager that comes with android isnt saying much, and Ive trying disabling google now and all the google maps location services in background. Before installing Jb I made a wipe data and cache just in case.
What could be the problem?
Media scanner maybe?
Sent from the little guy
I dont really know what is it. But now that you mention it maybe it could be, because when I open the gallery the phone gets really hot for a while, even when I already closed it.
How can I solve that? (without rooting)
Set your external DCIM as default for storage (camera settings).
Move all files from your internal DCIM to the external DCIM.
Sent from the little guy
I think they are all in the external memory, because I flashed the new rom and wiped all the data but all the photos remained there, since I always use the external as storage for images and music.
Check your internal DCIM to be sure there aren't pics or videos there.
Sent from the little guy
Ive checked and its in the sd card DCIM, I dont know what else I can do, Ive charged the phone while it was shut down, and when it was 100% ive turned on (still connected to power supply) and after 2 minutes of use the phone went 99% of battery (being connected to the power supply) :S
What else can I do?
Well, we are assuming it's media scanner, maybe it's not.
Post the battery details.
BetterBatteryStats will pin point what's draining the batt.
BTW, create a new folder in your internal SD, call it DCIM.
Reboot.
Sent from the little guy
Ok, Ill get a screenshot of the battery stats and ill post it here. I cant create a folder in the internal memory (it says permission denied in airdroid).
Here is the battery stats, Ive barely used it because Ive finished charging before going to sleep. (airdroid was opened just 1 min ago to download the files I dont have it always open)
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It's wifi.
Turn it on when needed and your battery will last 2-3 times.
Sent from the little guy
But with ICS I left the wifi turned on without any problem. Also in the battery history its using 2% of the battery. I think that theres something with the OS thats draining the battery. Maybe I should turn on the battery saver with the cpu limit. I dont know what else to do

SK17i - Clock Freezes

Hi,
I have some stupid issue with my phone. Phone dont refresh screens automatically and clocks stops for some hours. (Lock screen, clock widget, task bar clock). Rotate screen force to refresh clocks and they stops again.
I check it on diffrent roms and kernels, and CPU settings
FXP 229 CM9 - (both kernel and rom) CPU setting default - after fresh install, first issue show after 2 weeks. Later after every reboot its back in 2-3 days (reboot makes clocks work for 2-3 days)
pure CM9 fron cmget - like FXP 229.
krsh 3.0 + RealICSLite_r4 - CPU Set (134-576 MHz, smartassV2, sio) - yesterday i flashed it, today morning clocks stops.
Lupus GB + Stock 2.3.4 (default cpu settings/134-576 MHz), - i didnt see issue on this configuration.
It seems i have problem only on ICS.
Here are screns which i made at 7:45:
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I want use ICS but, I'm tired to reboot my phone everyday. Anyone have similar issue? Any ideas how to fix it ??
1. Don't use taskkillers
2. Don't use backups after clean install (Titanium Backup or something similar)
3. Try to flash Sony's ICS with Flashtool
Necatro said:
1. Don't use taskkillers
2. Don't use backups after clean install (Titanium Backup or something similar)
3. Try to flash Sony's ICS with Flashtool
Click to expand...
Click to collapse
Thanks for anwser.
1. I never used any taskkillers.
2. Do U have on mind to make a some test only with fresh rom?? If yes, i have some idea and suspect. Yesterday, I install clear ROM and only recovery by Titanium neesesary minimum - Call logs, SMS&MMS, Wifi list, Xtreame Clock Alarm and Tapatalk. I think that problem is Alarm Clock. Now i unistall it, and install other clock alarm - I hope that tomorrow will not oversleep for work We will see, if it resolve problem.
3. if my test fails, then i try lock bootloader and make test on stock 4.0.3.
eerozeteen said:
Thanks for anwser.
1. I never used any taskkillers.
2. Do U have on mind to make a some test only with fresh rom?? If yes, i have some idea and suspect. Yesterday, I install clear ROM and only recovery by Titanium neesesary minimum - Call logs, SMS&MMS, Wifi list, Xtreame Clock Alarm and Tapatalk. I think that problem is Alarm Clock. Now i unistall it, and install other clock alarm - I hope that tomorrow will not oversleep for work We will see, if it resolve problem.
3. if my test fails, then i try lock bootloader and make test on stock 4.0.3.
Click to expand...
Click to collapse
u can flash stock rom without locking bootloader
and if time freezes everywhere i don't think it's alarm clock problem
by 2nd i mean what gb data is not compatible with ics and can cause problems
I had other issues with alarm clock in past, (on fresh cm9, without restored old data), so i think it is susspect.
Please note that first freeze issue i had after using fresh CM9 by 3 months - in 90% problem is in apps. As i sad, we will see if i think in right way.
Sent from my SK17i using xda app-developers app

Whatsapp problem

Hello to everyone
I would like to ask for your help ...
Today I upgraded my phone ( z3 compact) to marshmallow and consequently I did a factory data reset.
When I try to do a restore of whatsapp chat from google drive it appears this message " impossible to restore messages , check the Internet connection on your phone and tap Retry to restore " and every time I try to tap Retry It always appears the same message even if my connection goes normally and it works with any app .
What can I do? whatsapp find the backup but i can't restore it.
Thanks to everyone in advance and sorry for my bad english
please help asap
I have the same problem. I did the factory reset on my galaxy s5, installed whatsapp and get this error message -
Couldn't restore messages
Check your phone's internet connection and tap Retry to restore.
whenever i tap on restore it loads couple seconds and then shows the same error message.
The problem is that it happens on bluestacks also, I installed bluestacks and installed Whatsapp on it. I get the same error on it too. I've been trying to find some actual solutions and fixes for this for like 10 days and I have found 0 usefull threads on solutions. I have around 200,000 messages but I have around 400 that I really need. Those are most important messages I'll probably ever have. Please help. Thanks :fingers-crossed:
Brunorh said:
I have the same problem. I did the factory reset on my galaxy s5, installed whatsapp and get this error message -
Couldn't restore messages
Check your phone's internet connection and tap Retry to restore.
whenever i tap on restore it loads couple seconds and then shows the same error message.
The problem is that it happens on bluestacks also, I installed bluestacks and installed Whatsapp on it. I get the same error on it too. I've been trying to find some actual solutions and fixes for this for like 10 days and I have found 0 usefull threads on solutions. I have around 200,000 messages but I have around 400 that I really need. Those are most important messages I'll probably ever have. Please help. Thanks :fingers-crossed:
Click to expand...
Click to collapse
You try to download WhatsApp from the official page.
I solved this problem in this manner.
Thiago16 said:
You try to download WhatsApp from the official page.
I solved this problem in this manner.
Click to expand...
Click to collapse
WOOOOOOW, Ur a ** lifesaver. Inever tought it would be so simple. Love you and thank you so so so much. And thanks for fast respond.
Brunorh said:
WOOOOOOW, Ur a ** lifesaver. Inever tought it would be so simple. Love you and thank you so so so much. And thanks for fast respond.
Click to expand...
Click to collapse
Hi dear, I am also facing the same problem. I switched to PixelExperience 8.1 ROM for OnePlus 2 for HalogenOS 8.0 and got the same error message. I have a backup size of 1.2GB but unable to restore. Having really important msgs. I tried many things like
- downloaded WhatsApp APK from whatsapp official site and installed
- switched the data network from WiFi to SIM Data and vise-versa
- factory reset the phone a couple times
- got back to the old ROM i.e. Halogen 8.0
but I am still unable to restore my whatsapp msgs. Please help me out. Thanks in advance.
You need to install the exact same version of Whatsapp which was installed previously used for backup.
To check older version of whatsapp (or any other app), Goto Play Store -> My Apps & games -> Library -> Got o Whatsapp -> Click on Details -> See the version (which is you older version of Whatsapp). To see the Whatsapp in Library your unistall the current Whatsapp version.
Anyone found a solution for this?
WhatsApp won't restore backup from Google drive.
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