So, I haven't had any problems with my TFP until now. My HDMI out port was working just fine about a week ago then I tried it yesterday and it completely does not work. I'm not sure if this is due to the .15 update (it could be hardware failure), but I wanted to know if anyone else is having issues with their HDMI out port.
Keep in mind I tested both the HDMI port on my TV and the cord and both are fine. I plan on taking it back for an exchange today as it's my last day to do this, unless somebody knows for sure it's a software problem. I got it at best buy so that means a refund and I get to go back and troll the website until they get some in.
Nope...Mine working fine.
Thanks for the response! I now think my problem was likely hardware and the port for whatever reason just stopped working. I already returned it to BB and am now trolling for another....again...
Related
Hey guys,
I do got some issues with the WIFI reception on my gtab. The signal is always very low and weak. I tried every rom, even did an NVFlash to go stock but that didnt help either. I did put carbon stickers on the whole device though, can that have any impact? Are there more people with this problem and if so have you got stickers on the device? Please let me know, thanks in adance!!
Peace!
After submitting this post my connection dropped which it also does more often.
Anyone has a clue?
3sade,
I actually had this same problem about 2 weeks ago. I would be directly over my WiFi AP and had a weak signal (2bars) no matter what ROM I used. I called up GTab support (310) 228-4000 and opened a RMA with them. Despite what's I've read in other posts, support was very nice and willing to help for me. They will tell you that you'll have to remove the carbon stick from the device and restore it to the stock ROM. That part sucks but when I got my gtab back (14 business day wait), it is in better working condition then when I sent it to them (the screen is more responsive, seems less sluggish with the stock ROM).
I don't know if this is what you were hoping to hear, but I thought I would pass it along.
I'm sorry to reply to an old thread but I've just recieved a hannspad sn10t1 which I believe has similar if not the same hardware as the GTab. I'm having the same issue with wifi connection, if I actually touch it to the router then I might get 3 bars! I definately cant leave the room and still be connected.
Have I got a faulty unit or is there a software or settings fix? By the sound of this its a hardware fault but I'd rather try and find a fix first.
htc-rocks said:
I'm sorry to reply to an old thread but I've just recieved a hannspad sn10t1 which I believe has similar if not the same hardware as the GTab. I'm having the same issue with wifi connection, if I actually touch it to the router then I might get 3 bars! I definately cant leave the room and still be connected.
Have I got a faulty unit or is there a software or settings fix? By the sound of this its a hardware fault but I'd rather try and find a fix first.
Click to expand...
Click to collapse
Most definitely a hardware issue. It sound like your antenna is not even connected at all. I would contact the manufacture for a RMA. If not crack it open and find the antenna
Hello Everyone,
Just some general inquiries:
Right before I rooted and unlocked bootloader on my Prime I recieved an OTA update from ASUS. After the update installed, HDMI out stopped working.
Questions:
I suspect the OTA update corrupted software (likely the kernal which controls software and hardware interaction) which caused the HDMI out to stop working. I know what you thinking...Haven't I read the forums? Units were shipped with defective HDMI outs... I have to say, for 2 months I had no problems with HDMI, worked flawlessley everytime, I used it daily. The port does not wiggle at all, the MicroHDMI fits snuggly. I've tried 2 different cords, multiple TVS of different brands, but since the update there as been a no go (I know it was the update, because the prime was connected to HDMI and I was watching netflix, then installed the updated with the TV connected, and it no longer worked on reboot of the prime). Any Ideas? Is it possible a kernal update pushed VIA the OTA update from ASUS messed up the output of HDMI? I noticed that all custom ROMs have been based off of the Build Number 9.4.2.15 V2. There's even the stock build listed here, http://forum.xda-developers.com/showthread.php?t=1518462 but does anyone know where I can get a previous build (custom only obviously so as to not brick it), to download and install it to correct the problem?
The only other solutions I can think of that I have not yet tried:
-Install a custom Kernal, and hopefully it rectifies the corrupted Kernal (Not ideal, I prefer the stock kernal and if custom kernals are based off of the stock kernal from the current build, I doubt it will fix the issue). Anyone know where I can find a custom kernal based off of a previous build??
-If the HDMI hardware is faulty, are there licensed repair shops where I can pay to have the HDMI output replaced? I can't RMA, I've already rooted and unlocked my bootloader.
Thank you in advance, for any advice or insight you might be able to provide.
Wave.
Potential HDMI Hardware diffency workaround
Has anyone tried this as a hardware work around due to a faulty MicroHDMI port???
Example:
1.) Connect stock USB cord to prime VIA port
2.) Connect Male USB connected to Prime into a female USB converter to Female USB converter.
3.) Connect Male USB to MicroUSB Female converter adapter found
on ebay **Crasy expensive here but sure its cheap in China.
4.) Connect MicroMHL to HDMI adapter found here (Normally used on Galaxy Nexus) - again on ebay
5.) Connect MicroMHL to HDMI cable and work around faulty HDMI output on Transformer Prime for TV Out???
Anyone out there given this a try? I have orders awaiting arrival and plan to test. The way I see it, if the kernal on a standard release of IceCream Sandwich shows support, I think the same will be across platforms (tablets, phones, etc.) or simply require a new .aph which exhibits support...
I will report back as soon as I have confirmed or unconfirmed functionalty.
Wave.
add a USB male to X2 USB Female splitter in the mix, and bam you can charge while you use your TV.... Heh like I said, I will report back once I attempt this hypothesis...
Think outside the box... I.E. Your tablet
Or think within it. Its official, the build update to .15 for the prime effectively stopped my HDMI output from working. It seems that the update to .21 build released by the masters today corrected the issue.
Now that the problem has been identified (OTA Updates), has anybudy sourced the root of the issue in the Kernal to prevent these problems from recurring in future updates?
Just happy to be back in action. Sure I order a bunch of un-needed cords as illustrated above, but its still worth testing for those who actually have a damaged HDMI out. Again. once I have test the above alternative I will report back.
As for now... Back to watching Netflixs and playing games on my Transformer Prime - Yeeeeah!
wave12345 said:
Or think within it. Its official, the build update to .15 for the prime effectively stopped my HDMI output from working. It seems that the update to .21 build released by the masters today corrected the issue.
Now that the problem has been identified (OTA Updates), has anybudy sourced the root of the issue in the Kernal to prevent these problems from recurring in future updates?
Click to expand...
Click to collapse
Do you have a confirmed source which indicates .15 version broke HDMI?
I have the same HDMI issue. It was working with initial ICS firmware. After some ICS update it stopped working. All this time I was thinking it was hardware issue, so I got motherboard replaced. Service center provided a 4.0.1 firmware and HDMI worked with it. But it stopped working again when I put latest JB firmware on it (US_epad_user_10_4_2_15_UpdateLauncher.zip). So it certainly is a software issue.
But it seems that only few people are observing this.
I am going to service center tomorrow and confirm that the hardware is fine by flashing older version.
Hey guys, I did a search for my issue, but found no relevant solutions.
I am using a much older ROM, Gingerblur 3.1 with v 1.83 and I just bought a new lapdock. The funny thing is, all the instructions came in Spanish, but I don't think that would necessarily be the issue. The weird thing is when I open it with phone plugged in, it does not go into lapdock mode, but on the phone I get prompted to go into Webtop or multimedia mode. I go into Webtop mode and it looks like how the lapdock mode should look, however, I can not use the touchpad or a USB mouse that I plugged in. However, on the phone screen itself, it shows a mouse pad essentially, and option to go to keyboard, so it thinks its only plugged in via HDMI to a screen only. The funny thing is though, if I do not turn the phone screen on by pressing the power button, it says No Signal Input: HDMI, which implies that it knows a phone is connected via USB since that screen does not come up when the phone is plugged in. I am also not using a case so I know it is firmly plugged in with no obstructions. Someone else had the same issue with a different ROM in this thread:
http://forum.xda-developers.com/showthread.php?t=1598132&page=2
Please help! Is this a ROM issue? I was planning to switch over to the NottachTrix4G ROM, but it seems the same issue may be occurring there. I think I still have 30 days to return it, but I would love to resolve the issue. Any thanks would be much appreciated.
I had this problem. You buy from onesaleaday? Sent mine to Motorola for repair. Defective USB connector. Thread is in accessories forum. Moto couldn't find serial number in their system, but they took care of me.
Probably your documentation is in Brazilian Portuguese.......not Spanish. Look same but not same.
It is not a ROM issue.
Sent from my MB860 using xda premium
CaelanT said:
I had this problem. You buy from onesaleaday? Sent mine to Motorola for repair. Defective USB connector. Thread is in accessories forum. Moto couldn't find serial number in their system, but they took care of me.
Probably your documentation is in Brazilian Portuguese.......not Spanish. Look same but not same.
It is not a ROM issue.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
It is in Spanish for sure, I can read Spanish. I bought it on Amazon from some reseller who had only one in stock from Bakersfield CA, which is a 2 hour drive from me. Thought it was a good idea. Should I return it? Or can Motorolla help me out with a product I did not buy from them?
I really feel like the USB is not defective, or that it at least is detecting my USB connection since it prompts the message about NO HDMI cable in place, which cannot be achieved unless the phone is plugged in. Obviously you can't test with just the USB connection alone and no HDMI, but my IT spidey senses are tingling. Could you link me to the thread you were referring to? I was looking for it but I could not find it.
banes said:
It is in Spanish for sure, I can read Spanish. I bought it on Amazon from some reseller who had only one in stock from Bakersfield CA, which is a 2 hour drive from me. Thought it was a good idea. Should I return it? Or can Motorolla help me out with a product I did not buy from them?
I really feel like the USB is not defective, or that it at least is detecting my USB connection since it prompts the message about NO HDMI cable in place, which cannot be achieved unless the phone is plugged in. Obviously you can't test with just the USB connection alone and no HDMI, but my IT spidey senses are tingling. Could you link me to the thread you were referring to? I was looking for it but I could not find it.
Click to expand...
Click to collapse
Mine was doing exact same thing. There is a known issue where connectors, especially USB in lapdock do not stick out far enough to make a good connection. I called Motorola, they arranged overnight shipping both ways, no problems. Had it back in a week fully functional.
http://forum.xda-developers.com/showthread.php?t=1583678
Sent from my MB860 using xda premium
CaelanT said:
Mine was doing exact same thing. There is a known issue where connectors, especially USB in lapdock do not stick out far enough to make a good connection. I called Motorola, they arranged overnight shipping both ways, no problems. Had it back in a week fully functional.
http://forum.xda-developers.com/showthread.php?t=1583678
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Turns out mine starts with a serial number starting with a B, but all the localization is for Mexico according to the packaging. Gonna try to see whats up with a warranty.
Edit: My B serial number was in the system, and I have files a warranty replacement request, thanks so much for your help CaelanT!
banes said:
Turns out mine starts with a serial number starting with a B, but all the localization is for Mexico according to the packaging. Gonna try to see whats up with a warranty.
Edit: My B serial number was in the system, and I have files a warranty replacement request, thanks so much for your help CaelanT!
Click to expand...
Click to collapse
Glad I could help.
As an added note for anyone else, the shipping is handled better if you have them set up the RMA over the phone, and do not set it up yourself online.
They actually told me this themselves when I called them. I have to say, I was pleasantly surprised at the customer service being as good as it was.
CaelanT said:
Glad I could help.
As an added note for anyone else, the shipping is handled better if you have them set up the RMA over the phone, and do not set it up yourself online.
They actually told me this themselves when I called them. I have to say, I was pleasantly surprised at the customer service being as good as it was.
Click to expand...
Click to collapse
oh **** really? i already put in my order ****, now i gotta call them
edit: well i called them and they said that it didnt matter how it was scheduled, it would be processed the same way
CaelanT said:
Mine was doing exact same thing. There is a known issue where connectors, especially USB in lapdock do not stick out far enough to make a good connection. I called Motorola, they arranged overnight shipping both ways, no problems. Had it back in a week fully functional.
http://forum.xda-developers.com/showthread.php?t=1583678
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
I returned my lapdock to Motorola and got it back, and it STILL did not work.
ToonShadow said:
Try flashing the 2.3.6 fixed webtop from here
http://forum.xda-developers.com/showthread.php?p=24472332#post24472332
Click to expand...
Click to collapse
however, this solution actually resolved it for me, I should have trusted my IT sleuthing skills because I knew the USB connector was working since it was charging properly, let that be a lesson to anyone else searching for a solution, if your phone is charging while plugged in, the USB connector is working properly, this is probably related to the fact that I am using nottachtrix4g which I have seen mentioned before as an issue
I had posted previously that not charging was an indication of USB failure. None of the normal USB functions were working for me. My apologies if I sent you down the wrong road.
Sent from my MB860 using xda premium
no problem, I appreciate your help, but just wanted to offer another solution for people who may be searching for a solution to this same problem and stumble across this thread
banes said:
I returned my lapdock to Motorola and got it back, and it STILL did not work.
however, this solution actually resolved it for me, I should have trusted my IT sleuthing skills because I knew the USB connector was working since it was charging properly, let that be a lesson to anyone else searching for a solution, if your phone is charging while plugged in, the USB connector is working properly, this is probably related to the fact that I am using nottachtrix4g which I have seen mentioned before as an issue
Click to expand...
Click to collapse
I sent mine to Motorola as well and got it back with a message that there was not a problem with the device. I was running stock Atrix when I first tested. Nottachtrix didn't work for me either.
I was under the assumption that the Lapdock was simply a HDMI monitor and USB Host. Have since installed CM10 (epinter) and still experiencing the same issue.
**Ninja Edit: Yes I'm a noob
I connect my lapdock and it works. After a few minutes the display still works but the keyboard/trackpad are unresponsive. Any ideas?
Just wanted to post up another suspected failure - i just received my atrix(Hebrew edition) lapdock from Ben's Outlet - no charging on the usb port with my bionic (dismantled the dock location to connect the wires before modifying the casing)
I'm guessing after all the reading in the forums I've done that the only option is to warranty claim with Motorola ?
I also noticed i have no serial sticker on the bottom(but do have the hologram and another model number sticker) - I'll have to check the box for the serial unless there's another way to get the serial number?
Thanks for posting up this discussion! Saved me hours of banging my head against a wall, i really wish the thing was working though...
Hello everyone,
I am having a issue with my 2nd brand new phone from TMobile. I sent the first back because the audio and video didn't sync when i recorded video with my phone and transferred them to a pc. When watching the video on the phone itself, it works perfectly. I tried 2 different pc's and a laptop, i tried different cables plugged into different usb ports, emailed a short video, used wmp, vlc, and kies software, updated my codec packs, wiped the cache on my phone, reset to factory condition, changed a setting on the camera to -2, changed the audio to record from camcorder and not the mic, and im sure a few more things I have found on the internet. I've contacted Samsung and TMobile and they both say it was a defective handset and to return it. I did that and received my new unit and still have the same issues. TMobile says it is not a known issue and to return this one also, said there is no way a third unit will have the same problem. I've already spent $40 on shipping and went 2 weeks without a phone (prepaid so no loaners) and don't wish to do it again for another defective phone. Has anyone else had any luck fixing this problem? This is the white s2 from tmobile, never been rooted or hacked so its all stock rom. I have tried the lg camera app also but the app kept freezing every time i would hit the record button.
Thanks in advance for any help given.
Rooting phone
Ok, since I'm not getting any responses with this topic, how about this. Would rooting my phone and using a different rom help? I was told that there was different apps I could use for the camera that would work better then the stock software, is this true? I am open to any suggestions. The odds of me getting 2 different phones that has the same flaw can't be a coincidence and don't really want to go without a phone again for 2 weeks waiting for a replacement with the same problem again.
ellegon18 said:
Ok, since I'm not getting any responses with this topic, how about this. Would rooting my phone and using a different rom help? I was told that there was different apps I could use for the camera that would work better then the stock software, is this true? I am open to any suggestions. The odds of me getting 2 different phones that has the same flaw can't be a coincidence and don't really want to go without a phone again for 2 weeks waiting for a replacement with the same problem again.
Click to expand...
Click to collapse
Hey ellegon18 - browsing for answers to your same question, I came across your thread. Wondering if you (or anyone else) have ever found a fix?
Anyone thinking of getting this controller I was advice against it as the build quality is actually super poor and mine is no longer function ING after a month if anyone has had a different experience let me know as I'm trying to get mine RMA'd right now (although Razer keeps trying to close my case and hasn't replied yet )
Not too bad
Well i really enjoy it. No significant problems yet. I did notice mediocre build quality as the upper part of the "neck" of my left analog stick started to get noticably "rough" (because thats where im running forward with ingame). But what i did is, i put a tiny piece of sticky tape there, and that solved this issue for good. Still not great to have to do this, though. But this still is absolutely the very best phone controller to date imho.
Ryus71 said:
Anyone thinking of getting this controller I was advice against it as the build quality is actually super poor and mine is no longer function ING after a month if anyone has had a different experience let me know as I'm trying to get mine RMA'd right now (although Razer keeps trying to close my case and hasn't replied yet )
Click to expand...
Click to collapse
Did your controller stop working after the android 11 update?
Because it has stopped for many users after the android 11 update. Google says it has been fixed in the new android 12 os but dont know when they will roll it out.
I also faced the same issue and it started working after i uninstalled / disabled apps with accessibility feature.