[Q] Android gmail question - Android Q&A, Help & Troubleshooting

I've been using Android for a little while, and finally convinced my wife to join the revolution when we bought new phones recently. She is having a problem I have never seen in a mobile device.
She created a new google account on her phone when we set them up and can access the market and all normal google features normally, but she CANNOT log into the same google account on any PC. When she tries, she gets the "user name or password is incorrect" error.
I've tried password resets with no luck. I've tried creating an account via PC and been told the username is in use. I went onto her phone and enabled multiple log in hoping that might allow us to get in on the PC.
She can access the mobile and standard gmail pages, and the gmail app... but only on her phone.
Any thoughts?

Have you tried it with, and without @gmail.com at the end?
When I log in, I always put the name but not the domain. I remember once I had typed @gmail.com at the end and it didn't work.
Sent from Asgard

captain67 said:
Have you tried it with, and without @gmail.com at the end?
When I log in, I always put the name but not the domain. I remember once I had typed @gmail.com at the end and it didn't work.
Sent from Asgard
Click to expand...
Click to collapse
Good idea, when I created my gmail many years ago that was how I did it.
I had her try it again without the "@gmail.com", just in case, and still no joy.

katsujinken30 said:
I've been using Android for a little while, and finally convinced my wife to join the revolution when we bought new phones recently. She is having a problem I have never seen in a mobile device.
She created a new google account on her phone when we set them up and can access the market and all normal google features normally, but she CANNOT log into the same google account on any PC. When she tries, she gets the "user name or password is incorrect" error.
I've tried password resets with no luck. I've tried creating an account via PC and been told the username is in use. I went onto her phone and enabled multiple log in hoping that might allow us to get in on the PC.
She can access the mobile and standard gmail pages, and the gmail app... but only on her phone.
Any thoughts?
Click to expand...
Click to collapse
Did you try the other way around? Set it up on the PC first, and sign into the phone with the new account?

sean is here. said:
Did you try the other way around? Set it up on the PC first, and sign into the phone with the new account?
Click to expand...
Click to collapse
I considered having her created a new google/gmail account on the pc, then reset her phone and set it up again using the new account.
She's purchased apps and books that I'd rather not have to pay for again on the current account.

katsujinken30 said:
I considered having her created a new google/gmail account on the pc, then reset her phone and set it up again using the new account.
She's purchased apps and books that I'd rather not have to pay for again on the current account.
Click to expand...
Click to collapse
Ahh. Hm. Definite downside there. Did you try @googlemail.com?

sean is here. said:
Ahh. Hm. Definite downside there. Did you try @googlemail.com?
Click to expand...
Click to collapse
Tried that one too, still no luck.
I considered going for the gusto and rooting the phone, then backing up her apps using titanium, re-associating the phone to a new gmail account, and finally retrieving the apps and data from titanium.
As much as I support being able to root my devices, I'm just not sure that would solve this problem.

Have you tried taking a sledge hammer to the PC? It won't solve your problem, but you'll feel a whole lot better.
Sent from my Rocket in the Sky using XDA Premium

katsujinken30 said:
Tried that one too, still no luck.
I considered going for the gusto and rooting the phone, then backing up her apps using titanium, re-associating the phone to a new gmail account, and finally retrieving the apps and data from titanium.
As much as I support being able to root my devices, I'm just not sure that would solve this problem.
Click to expand...
Click to collapse
That was my next suggestion. The other alternative would be to email the dev's of the apps in question. They might cut you a break. There's a chance they'll refund the prices you paid, then you could purchase them with the account you set up on the PC.
The final alternative (which I would not suggest or condone) would be to download illegal copies of the apps apk files. Which again, I am not endorsing, suggesting or condoning.
There is a refund window that you have on apps purchased through the Market, but I think it was just reduced (and may be as little as 15 minutes). But if you could get the apps refunded, you could jsut repurchase them later.
EDIT:
I found this link. If you scroll down, someone's had problems with 2step verification. This could be helpful.

I finally solved the problem. I made her do another password reset from the browser on her phone, instead of the PC. For whatever reason, it worked this time.
Thanks all for the suggestions.

Related

help..hero help needed

hi ive had a hero on orange for about 6 months now....and love it unfortunately..have acouple of issues i need some support with,, htc have been no help/......
1, i have over 400 messages i need to transfer to pc?? how ..
or how can i select more than one at a time to send them to a differnet phone??
2, i didtn set up gmail when i got it, didnt realise i needed to, and now cant download apps.....or upgrade the rom....unless i restore factory settings and consequently lose my messages....which i need .
help
there are programs in the market it solve issue one.
as for getting the market. you can add a google account any time via settings no ned to reset. just go to account options then add the google account in.
Lennyuk said:
there are programs in the market it solve issue one.
as for getting the market. you can add a google account any time via settings no ned to reset. just go to account options then add the google account in.
Click to expand...
Click to collapse
Just bear in mind that sometimes adding the Google account after initial phone set up can cause problems - especially with the Market.
Regards,
Dave
more help
thanks guys but it doesnt let me set up an account and when i spoke to htc they said it wont??? so cant go to market!
any one else?
Maybe you could offer more detail on what happens when you try to add a Google account?
Also, I'm fairly sure there's a way to get the "first-run" wizard to run (aside from resetting) but I can't recall how to do it.
Unless your caught by one of those regions that does not have/allow google on their handsets.
(strange I know but that is politics)

[Q] Market doesn't remember paid apps

After moving from SC to OTA ED01, 2 of my paid apps don't remember that I paid for them. They show as purchased when I look at my market account on the web, but not when I use the app. If I try to install them from the web, they don't download on the phone (other apps do, but not these two.) If I restore the apps from backup, they both revert to the free version.
The two apps are TitaniumBackup and BackcountryNavigator.
Any ideas? I can always contact the authors, but the fact that they're both doing the same thing leads me to believe it's not a problem with the apps.
This sounds like its a problem with your google data on you phone itself.
Have you tried clearing/wiping and letting it sync again?
I really have no background in this but I think it pulls from your google account to check against a database of what you have flagged as purchased and not.
If anything its a place to start.
Might try and browse the market through the browser on your phone and see if it shows up as purchased that way.
I did clear the market data, reboot, and then let it resync. It got everything except these two. I'll try it from the phone browser and see what happens. I'm also thinking of flashing ComRom, maybe that will fix whatever the hangup is.
Well the issue persists after installing the community rom. I'm about out of ideas.
Oh good lord, I finally found the answer. It depends on the order in which you enter google accounts on the phone. I have an apps account and a gmail account. When I first got the phone, I started it up with the apps account. But when I started flashing ROMs I entered the gmail account first as it's the one I had purchased the apps with. Nope, that doesn't work. They have to be entered in to the phone in the same order as they originally were. *shakes head* That is just sooooo frickin stupid.
Here's the thread I found the answer in.
http://forum.xda-developers.com/showthread.php?p=9762495
Perfect example of how to reply! Thank you!
drnihili said:
Oh good lord, I finally found the answer. It depends on the order in which you enter google accounts on the phone. I have an apps account and a gmail account. When I first got the phone, I started it up with the apps account. But when I started flashing ROMs I entered the gmail account first as it's the one I had purchased the apps with. Nope, that doesn't work. They have to be entered in to the phone in the same order as they originally were. *shakes head* That is just sooooo frickin stupid.
Here's the thread I found the answer in.
http://forum.xda-developers.com/showthread.php?p=9762495
Click to expand...
Click to collapse
Thank you SO much, I appreciate the way you formatted this reply. You gave a short concise account of what you discovered in your own words AND provided a link for others to where you found the information in case they need further clarification. Hopefully others will catch on and make this a standard community process... thank you again, now hopefully I can get NFS Shift back... I've paid for it twice now!

[Q] Multiple Google accounts for Market?

Sorry in advance if this has already been adressed...
I bought this Nook Tablet for my wife as an Xmas present. I am currently getting it suped up for her so that when she receives it will feel like a real tablet experience. So far I've rooted and have go launcher, gapps, market, etc. I've sideloaded many apps...bla bla bla.
My question is this...i used to be an android user...i had tons of apps...is there a way for me to login to my google acct as well as hers so that i can access all those apps i used to have when i had android devices?
Also...is there a way to change the device i.d. so that we can access all apps from the market rather than having to sideload outdated apps and never get an update? She won't like that...
Thanks!
Tommy
Trolling around Google, it would appear that it is a possibility as it is possible on other devices:
http://android.bigresource.com/Android-Setup-for-Multiple-Google-Accounts--KgyuVOjSQ.html
That said, you need to get to the "Accounts" page which isn't easy on a stock Nook Tablet. Download/sideload AnyCut and I believe you can create a shortcut to the Accounts page. From there you can try setting up another google account and see if the market will allow both IDs to function.
As for "changing the device ID", I'm not 100% clear on this but there is a forum discussing how to get Google apps working:
http://forum.xda-developers.com/showthread.php?t=1354887&highlight=gapps
In that thread, I believe there are some posts where people tried getting more applications from the market by setting their DPI to 160 using the build.prop file:
http://forum.xda-developers.com/showpost.php?p=19816719&postcount=153
However, it looks like there were mixed results with that.
In any case, if you choose to fool with your build.prop file, PLEASE make a backup before hand so you can easily restore it in the event of a mess-up.
Please note I'm summarizing information here and drawing conclusions by searching Google and these forums. I do NOT have a Nook Tablet and I'm unable to try out my first suggestion.
So I wondered the same thing last week and spent a lot of time reading google's support forums and ended up with:
- There was a way to do this this in market builds from July 2011 to around this Sept
- it was buggy and people would get logged in and out of the wrong accounts when downloading and installing stuff
- they removed the feature until further notice
- it *should* be fixed and added back in soon - multiple account management and a way to control purchases (which is also needed - no in app purchasing lock blows).
Why don't you just re-download them from the Market into your wife's account?
Because that gets expensive...
I did this exact same thing. Found a thread in a droid phone thread, which I can’t find now, that made sense. Here is what I learned/ did.
I used root explorer, but I believe the original process used ES file explorer. The information for your accounts are stored in /data/system/accounts.db somehow you need to edit that file. I moved it with root explorer to my SD card and then edited it on my ubuntu system and used a program called SQLite Database Browser to edit it. If you search “SQLite editor”, you will find results for programs that might work with your computer OS. All you need to do is delete the com.google record in account.db, place the file back in /data/system/ folder and then run the android market app again. When you start the market, it will ask you for your account information and create a new entry in the accounts.db file.
The original process I followed also said to just delete that accounts.db file. This is not advised because it will also remove your BN accounts also, which also removes your access to BN marketplace with no way to replace it on the NT. (if that might be important to you) I did this and had to restore to factory and reregister to get it working again.
Good luck
Voyaging said:
Because that gets expensive...
Click to expand...
Click to collapse
On a device that costs $250? So don't have two accounts then. You're only licenced to run applications on one account. Trying to bypass that rule is tantamount to piracy.
tomegranate said:
You're only licenced to run applications on one account. Trying to bypass that rule is tantamount to piracy.
Click to expand...
Click to collapse
He's right.
Android Market Accounts
I currently have an Android Phone and have rooted my Nook Tablet, but whenever I download an app from the market, it ends up on my phone instead. How do I get the apps to my Nook?
twiesler said:
I currently have an Android Phone and have rooted my Nook Tablet, but whenever I download an app from the market, it ends up on my phone instead. How do I get the apps to my Nook?
Click to expand...
Click to collapse
Change your default device.
conundrum768 said:
He's right.
Click to expand...
Click to collapse
I don't think so. If you have multiple devices on the same account, even the market website let's you select which device you want to install to. I have my normal gmail, then a "family" gmail that I purchase apps to and use on all of the devices in my family and just set it to not sync email, contacts etc. I'm not getting a nook tablet until Friday, but if there is a an equivilent to the menu button you can choose from the market which account you want to install and purchase apps from if you have more than one google account on your device. If not, you probably can push it to the tablet from the market website.
CapsLockKey said:
I don't think so. If you have multiple devices on the same account, even the market website let's you select which device you want to install to. I have my normal gmail, then a "family" gmail that I purchase apps to and use on all of the devices in my family and just set it to not sync email, contacts etc. I'm not getting a nook tablet until Friday, but if there is a an equivilent to the menu button you can choose from the market which account you want to install and purchase apps from if you have more than one google account on your device. If not, you probably can push it to the tablet from the market website.
Click to expand...
Click to collapse
That would be fine. As long as the account is linked to the device, then the licensing agreement has not been violated. The issue would arise with attempting to extract and APK or circumvent the account-license restriction.
I'll read more about the EULA for Google Accounts and the Android Market specifically tomorrow. But, it should be mentioned that most paid apps have their own licensing contracts, which you agree to when you run the app for the first time.
tomegranate said:
On a device that costs $250? So don't have two accounts then. You're only licenced to run applications on one account. Trying to bypass that rule is tantamount to piracy.
Click to expand...
Click to collapse
Yes, key phrase in my original post was "I used to use android devices." This NT is the only android family we have now. So, no, not illegal...just trying to figure out a way to access the apps i've paid for but no longer use since i no longer use an Android device.
Voyaging said:
Yes, key phrase in my original post was "I used to use android devices." This NT is the only android family we have now. So, no, not illegal...just trying to figure out a way to access the apps i've paid for but no longer use since i no longer use an Android device.
Click to expand...
Click to collapse
Was able to get this done last night...awesome.

New to Android Market – How to download?

I am completely new to android and am getting my android phone on Sunday.
[1] I have visited the Webpage of Android market and tried installing sum free apps. It tells me to sign-in. When I sign-in I get the message “There are no Android phones associated with this account. Please sign in with a different account.”
Now, how can I add a phone to this account? I tried in settings but no option to add a phone anywhere…
[2] Once, I sort the Login issue, I believe it directly sends App to phone. Now wht if I have to download App/games on my PC and transfer it to my mobile manually. I am saying this as I don’t have any data plan on my mobile and I prefer to download to PC 1st and later to mobile.
PS: I am an orkut user and hence I am using the username/pass of orkut. Do I need to create a new acc. For my phone?
when you get your phone it will prompt you to set up or sign in with a googlemail account. Once youve done this you will have a phone associated with that email. You can either then use the market on the phone or sign in with this email on the web based market. On the web based one when you click install it will automatically install on your phone.
Im not aware of anyway of downloading from official market to your pc to transfer manually. You can do this with some other programs, i.e some games companies let you download it to pc but to my knowledge thats not possible on the official market. I dont use the web based one a lot though so i may be wrong
i can use more replies !!
Okay, well you can't 'add' a phone to your account - you need to get the phone and enter your account details into the phone, then it will show up on the Android Marketplace website.
You're right in thinking it sends the apps straight to the phone, and I don't know of any way to download an app to your PC to transfer to the phone. However your phone will have a wi-fi feature, so just connect it to your local wifi hotspot and you can download the apps without having to pay data charges
I'm afraid I have no idea about the Orkut thing, though...
craige said:
I am completely new to android and am getting my android phone on Sunday.
[1] I have visited the Webpage of Android market and tried installing sum free apps. It tells me to sign-in. When I sign-in I get the message “There are no Android phones associated with this account. Please sign in with a different account.”
Now, how can I add a phone to this account? I tried in settings but no option to add a phone anywhere…
[2] Once, I sort the Login issue, I believe it directly sends App to phone. Now wht if I have to download App/games on my PC and transfer it to my mobile manually. I am saying this as I don’t have any data plan on my mobile and I prefer to download to PC 1st and later to mobile.
PS: I am an orkut user and hence I am using the username/pass of orkut. Do I need to create a new acc. For my phone?
Click to expand...
Click to collapse
I agree with the other posters, just use wifi and you will be fine! If you dont have a wifi hotspot just go to a restaurant or mall that has free wifi and setup your phone there.
You will need a gmail account to activate the market on your phone.
Googles Android market does not provide a way for you to download apps to your PC. You can however copy them from the phone if you gain root access.
Sent from my GT-I9100 using xda premium
craige said:
i can use more replies !!
Click to expand...
Click to collapse
i wont bother next time then
Gnarfsan said:
Googles Android market does not provide a way for you to download apps to your PC. You can however copy them from the phone if you gain root access.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
You can copy them out even without root access. Just use a file explorer like File Expert which lets you back up the apps to APK files.
Thx for the above replies
I have some new queries, if I change my phone/hard reset, whts the way to install all paid app without downloading again? – As the above member have suggested I have to take backup using something like “File Expert” ? Does it take backup on to PC ?
For any purchased app/games the developer provide update for how long? Where to see this info.
Rooting a phone can ever- delete Messages, Phone numbers, installed Apps ?
As Note is having Wifi-Direct, can i just use a "USB-Wifi dongle" on my PC and connect to my phone OR will i have to buy a router compulsary ? ( I intend to play big files more than 4GB and surf internet )
it's just a mega synchro...
If you synchro your google account, you have contact, mail, ... etc in distant server, so when you flash or reset data when you put again your google account it take all back automaticly.
You can use WiFi for shared files with your computer. It's better with a router but it's possible with dongle.

[Q] Install CM9.1

So the screen on my S3 broke completely today!
Found my old Legend, and put in the simcard, and charged it.. All working fine, except for 1 thing.
I can't connect to my google account. Keeps saying that Username and Password doesn't match. BUT THEY DO.
So i can't even get my contacts from google or go to google store..
I was wandering if i could install CM9.1 on the phone, and possible get the google account working - and get the beneifts of a newer android version!
But when i look at the forum, i don't really see where to start :/
Can anyone guide me through, or link a guide, on how to go from stock Android 2.2 to CM9.1??
btw. im not a idiot with a computer, so it shouldnt be that hard - just dont know where to start..
Are you using two factor authentication? If so, you might need an app password to sign in.
There are some guides around the forum to root 2.2 stock, unfortunately I only kept the tools I needed to root éclair. If you can't find it, perhaps some other could chime in.
Sent from my HTC One XL using xda app-developers app
Asovse1 said:
Are you using two factor authentication? If so, you might need an app password to sign in.
There are some guides around the forum to root 2.2 stock, unfortunately I only kept the tools I needed to root éclair. If you can't find it, perhaps some other could chime in.
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Yes i am using the two factor authentication.. But wouldn't the phone normally first ask for the standard password, and then afterwards the second?
Terztar said:
Yes i am using the two factor authentication.. But wouldn't the phone normally first ask for the standard password, and then afterwards the second?
Click to expand...
Click to collapse
Nope, that's only the case if you're signing in to Google via a browser.
Like...
On Chrome mobile...
When you sign-in to Yahoo through Google authentication...
Signing in to any Google site in a browser, like the one you're reading this from...
BUT, there are some cases where you do not use your Google account in a browser, so therefore Google cannot directly ask you for the second authentication, so in this case, you must use an app password:
Setting up Gmail through iOS settings...
Signing in to Google Apps via Microsoft Outlook...
Setting up an android device... <----------- This is what you're doing!
Go here:
https://www.google.com/accounts/IssuedAuthSubTokens?hide_authsub=1
Create an app password, and underneath your Gmail account during account setup, put in that one-time use password in its place. Unless you change SIM cards, you won't ever be asked for that password again (and if you do, make a new app password) until you root and change ROMs.
For now, enjoy this!
Good luck with root!
Asovse1 said:
Nope, that's only the case if you're signing in to Google via a browser.
Like...
On Chrome mobile...
When you sign-in to Yahoo through Google authentication...
Signing in to any Google site in a browser, like the one you're reading this from...
BUT, there are some cases where you do not use your Google account in a browser, so therefore Google cannot directly ask you for the second authentication, so in this case, you must use an app password:
Setting up Gmail through iOS settings...
Signing in to Google Apps via Microsoft Outlook...
Setting up an android device... <----------- This is what you're doing!
Go here:
https://www.google.com/accounts/IssuedAuthSubTokens?hide_authsub=1
Create an app password, and underneath your Gmail account during account setup, put in that one-time use password in its place. Unless you change SIM cards, you won't ever be asked for that password again (and if you do, make a new app password) until you root and change ROMs.
For now, enjoy this!
Good luck with root!
Click to expand...
Click to collapse
Got it working!
Thank You so much for Your help!

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