Related
I read in this month's issue of Stuff magazine that a new version of the XDA will be released later this year.
Browsing on internet I found only one link that showed a picture of a xda with a blue back panel and could as well be the original model.
Has anyone heard about this and maybe know where to find more info on this (if O2 will support them for instance) and some specs and maybe photo's?
Thanx
There will be a new version of the XDA but it's not certain yet which company/ies will be releasing it. I heard some rumours about bluetooth, more memory and a faster processor, I haven't heard anything on SDIO support yet.
Bluetooth would be great, WiFi would be fantastic. Maybe even GPS and a 56K color screen (for the freaks among us to watch movies)?
Anyone know the mail adress/website of HTC who makes them? Have some requests of my own....
Hope someone will post here as soon as they find out more..
If it has the newer Xscale CPU it's very likely it will support SDIO. The SD controller is build-in the CPU and all Xscale CPU's support SDIO.
Chiani
Ok, first off, getting your electronics info from "Stuff" magazine is like getting steak grilling tips from PETA. Plus all magazines like that are typically posted about two months after they are written, making them pretty useless for new developments.
Secondly, predicting a new XDA is like predicting that the sun will come up tomorrow, that winter will come in a few months, or that the curry I ate today will sting my ass tomorrow. It's obviously going to happen.
It's worthless until they say "on this date a new XDA with these features will be available." And when they can do that, you'll already have read it here two months earlier.
pc pro
i have a pc pro subscription. They had a review of the new iPaq with pocketPc 2k3. they went on to mention that all the pocket devices will be getting the update. including XDA.
Tomorrow never comes? But we old get older, and hopefully wiser...
Martin
Right Carlos...
One of the main reasons for a forum is for guys like me to wonder about stuff. Ask questions to other users with the same interest. Sometimes intelligent questions and some times less intelligent, but always within the region of interest of other forum readers. If you feel a threat is dumb, don't read it and especially don't reply on it. No need for smart-ass remarks here, we just want to chat about stuff we like.
I had a question, couldn't find it in the forum so I asked. Big Deal.
is like getting steak grilling tips from PETA
Click to expand...
Click to collapse
LOL!
Anyway, PPC2K3 will appear on the XDA: Maybe not today; maybe not tomorrow; but soon and for the rest of your life.
::Bonkers eyes that revolve around three times per second because of copious amonts of beer:: Oh, not allowed that emoticon yet?
No need for smart-ass remarks here, we just want to chat about stuff we like.
Click to expand...
Click to collapse
Sorry, I wasn't laughing AT you, but WITH you... I posted what I did because many people don't realize just how that publishing process goes--it's very lengthy and full of PR assholes. Those "what's new in electronics" columns are one of my pet peeves. And I'm a gruff asshole by nature anyway, so it came out worse than intended.
Hehe, no harm done. At least you were true about Stuff Magazine and most of it's other companions.
So.... When is the new model comming out?
;]
Playboy says next week...
..... it will have more intellectual articles about geopolitical situation? :wink:
in this article
Taiwanese ODM High Tech Computer (HTC) Corp will ship an updated PPC 2003/ARM4 version of its Falcon (aka Spaceneedle, Wallaby) PPC Phone Edition design, as sold by AT&T, mm02 and T-Mobile, before the end of June.
Click to expand...
Click to collapse
and yesterday being the end of june, they seem to have missed the deadline... : [
This may be of interest..
I spoke to T Mobile UK about when the MDA was going to be introduced. They said that it was originally going to be introduced in March but now has been put back to the end of this year (because of techical difficulties?).
I wonder if they are planning to introduce the new unit.
Primed
New XDA details
This s the response I received from Carrier Devices regarding the New Qtek (XDA):
"There are plans for a new Qtek device, however I can't give out any official information. It won't be available until the end of the year, but will have Built in Bluetooth, SDIO and be tri-band"
please refer to topic http://xda-developers.com/forum/viewtopic.php?t=1500 for further information about the XDA II
I guess I got my initial question answered, so as far as I'm concerned, this topic is now out-of-date
thanx for all the replies!
New XDA gets a mention at the register
http://www.theregister.co.uk/content/59/31500.html
As usaul no details about it though
WiFi
The article on the register hints at WiFi.
Saying that users can seamlessly jump from hot spot to gprs...
Bet it will all cost a small fortune though!!
Martin
Who cares Martin! Us suckers will still buy it, it's only money!
revival
If somebody has the time...
Bring back the wishlist for XDA II and make it a sticky.
Bring on SDIO and the bluetooth!!!!
Reposted with permission:
http://forum.xda-developers.com/showthread.php?t=1419815
OPERATION: Make Our Selves Heard (#OPMOSH)
DISCLAIMER:
We here, in the movement of #OPMOSH do not consider this spam, we do not consider this slandering Moto, we simply use this as a method of having our concerns heard. Motorola Mobility Inc. has been a powerful company that has been around for a very long time, and one we hope to see long in the future as well, before and after the Google buyout.
About this movement:
Motorola Mobility Inc. has become famous for its lies, slanderous ways, and tendency to flat out prove time and time again that it cares not for its customers after they walk out of that store with their Motorola-branded device. Since the early days of Android, post Droid 1, we have sat down and took our locked bootloaders like a man. There came to be a boiling point - and a full-out war was launched on their social media sites. Sound familiar? The same thing that worked with HTC and now with Asus. We received a generic "second half of 2011" timing. Guess what! It's now Q1 2012, and not only have they missed their deadline, but they have IGNORED all bootloader-related questions, given NO official announcement of their plans still being in motion, and thus must have forgotten that we are a core, dedicated community that wishes nothing more than to enjoy the phones we were given. Let's make ourselves heard yet again, turn the heat up, and make Moto (like HTC) get off of their asses and DO SOMETHING. Everyone counts!
Moto's Facebook - Moto's Twitter - Petition - FCC Complaints (Against Verizon)
So....What can I do?
FIRST OFF, SIGN THE PETITION:
This is included in the email, so it is crucial that it continues to grow in number.
Then....
TRY CALLING VERIZON'S EXECUTIVES.
Make sure before calling that you are very informed about the issue and confident in your position, yet can be quite calm. Do not show any disrespect towards Marie H or the person you call. They are merely the (wo)man-in-the-middle, and you simply need to explain to them your position and back it up with facts. Also, do note that all times are EST.
Call Marie H. at (412) 266-7756 on Monday - Fridays, 8 am to 5 pm. OR Michelle at (803) 231-1787 on Monday - Fridays, 7 am to 4 pm. OR Call Verizon customer service at *611 or (800) 922-0204 and get to a rep by mashing 0.
This is something you cannot copy-paste, unfortunately. Here are some guidelines that should help you be successful in your endeavor:
- First off, if you get the voicemail, leave your name, number, and a time you can be contacted in case they wish to follow-up call.
- Mention that many are filing FCC complaints because this violates Block C guidelines. (Do research in case this is brought into question)
- Mention that HTC, Motorola, and Samsung have bootloader-unlockable devices on the network right now; (HTC has their 2011 devices, Moto has the Xoom, and Samsung the Galaxy Nexus)
- Mention that the bootloader being locked does not allow the device to do anything that a laptop that is using a 4G hotspot cannot do even faster/more efficiently, including hogging network resources.
- Mention that the bootloaders being FORCE locked (as in, not unlockable) does not offer protection from any present viruses or attacks of Android devices.
- Mention also that unlocking the bootloaders could very well use a system like HTC uses - which stores the IMEI of the device and voids its software warranty indefinitely, making Verizon's warranty services not liable for what a user installs on their device.
- Close your talk/voicemail by stating the number of signatures on the petition, currently well over 2,500, and saying that this is a widespread concern of many users, that wish Android to be truly open.
- Say thank you before you hang up, it'll really give off a good impression.
TRY AN FCC COMPLAINT:
http://esupport.fcc.gov/complaints.htm
Select Wireless Telephone > Billing, Service, Privacy, Number Portability and other issues > Online Form. Fill out your information, scroll down, fill out 1 and 2, skip 3 and 4. Then in 5:
- Tell the FCC that your phone’s bootloader was sold to you locked, preventing the regulatory requirement of BLOCK C Devices (MAKE SURE TO MENTION BLOCK C!!!) that "Consumers should be able to download and utilize any software applications, content, or services they desire" - make sure to cite that.
- Also helpful would be dispelling the "Reasonable network management" exclusion. Tell the FCC that Verizon allows tethering of unauthorized devices to 4G LTE services through their mobile hotspots and their paid phone tethering functionality as-is, ones that are more bandwidth-hungry and also permit installing custom operating systems, and have a potential of doing significantly more damage, such as laptops.
If you don't want to write yours up manually, we will have a pre-made step 5 that you can just copy paste soon, hopefully.
TRY EMAILING:
TO: [email protected], [email protected], [email protected], [email protected]rola.com, [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
To Whom It May Concern,
The independent communities that you catered to with your announcement earlier last year are very very excited for your bootloader unlock solution. However, the "second half" of 2011 has come and gone quietly; why is it that the public has received no notice that the bootloader unlock solution is still in works? A small-scale petition has made its rounds about the Android community, and has already gained over 2,500 signatures just under 55 hours after being made public: http://www.change.org/petitions/motorola-mobility-inc-unlock-all-smartphone-bootloaders-2
Clearly, the demand is indeed still quite strong (as can be seen on your social media networks, Facebook and Twitter), and it would be quite reassuring to the communities that not only pay for your devices every upgrade opportunity, but also help develop the Android operating system that you are using on the aforementioned devices, to have an announcement that the bootloader unlock/relock solution is still on track for a timely release. This would also potentially double as reassurance to on-the-fence Galaxy Nexus/HTC smartphone buyers to go with the Motorola Droid RAZR, with its KEVLAR backing, Verizon 4G LTE speed, powerful 1.2 GHz dual core processor, and new bootloader unlock/relock solution instead. Thank you for your time, and I look forward to your response.
Sincerely,
A Motorola Mobility Enthusiast.
TRY TWEETING:
@Motorola - How about those unlocked bootloaders you promised second half of 2011? @HTC cares, do you? http://moto.ly/icsboot
TRY POSTING ON THEIR FACEBOOK WALL:
@Motorola - I'm a faithful Motorola customer, and I'm starting to have second thoughts. Honor what Android stands for, openness, and give us the bootloader unlock tool that you promised "second-half of 2011". http://moto.ly/icsboot #OPMOSH
MAKE SURE TO SIGN THE PETITION!!
It is the backbone of this movement. We need as many signatures as possible.
We NEED to be heard to get anywhere. Spread the word to your Facebook friends, your Twitter friends, your Google Talk friends, your favorite Android news site... Spread the word! Bring freedom to the Android ecosystem, like Andy Rubin and Rich Miner intended.
Thank you SO much for your support. This community is amazing and I know our endeavors will be successful. See you on Moto's Facebook!
In an effort to get better coverage, I would suggest crossposting to as many Android forums outside XDA as possible. Most definitely, send it to Android Police. It could be worth a shot. While I understand different folks have preferences as to what forums they frequent, getting the word out is paramount.
Just my $0.02 US
Make sure you start a similar one with verizon because i am pretty sure motorola is going to play the blame game as soon as this gains momentum based on the line from the blog post
"where operator and channel partners will allow it. "
I'd like to think this will work if we get it out there enough. It's the customers vs. the company, I can't think of anybody who would want it stay locked except for those people who are like "oh but then it'll just be easier for people to screw up."
zeb carter said:
In an effort to get better coverage, I would suggest crossposting to as many Android forums outside XDA as possible. Most definitely, send it to Android Police. It could be worth a shot. While I understand different folks have preferences as to what forums they frequent, getting the word out is paramount.
Just my $0.02 US
Click to expand...
Click to collapse
couldnt he also post it to many of the xda motorola forums? except those that are already unlocked of course
id send it to droid-life as well
Sent from my DROID X2 using xda premium
This is a good idea. I like the idea of mass emailing them.
Sent from my DROID X2 using XDA App
I'll be doing my part as well. Thanks for starting this thread.
ztotherad said:
couldnt he also post it to many of the xda motorola forums? except those that are already unlocked of course
id send it to droid-life as well
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
I'd even post on the unlocked ones. Many people would help the cause. They could write how much they benefit from their phone with an unlocked bootloader. I even bet a significant number of the larger Android community would assist because we all have the same end game in mind.
This thread is great. I was just thinking yesterday of collecting the various resources to petition Motorola. You made everything very clear and we thank you. SPREAD THE WORD!! and, most importantly, ACT ON IT PEOPLE!!
Now we need a script to auto-tweet, auto-email, and auto-flame Motorola AND Verizon.
I'll help out with this cause any way that I can. I just posted on Moto's Facebook Page.
Sent from my DROID X2 using xda premium
i just sent out an email to the addresses that were listed by the OP, lets see how long they can ignore the emails from the customers and ignore the petition. I hope they don't send back a generic email that states that they're "working" on it. If the dx2 is a "closet" device then maybe we can gain at least the key to unlock and we'd be gaining our pudding.
Being a recent HTC convert and former X2 owner, I can say that this could really work. We got our Rezound unlocked. This needs to get out there. You'd be surprised how powerful this can be if enough people here on XDA start making noise. Thanks, OP, for posting this. Good luck!
Can we organize a time to CALL motorola? I think clogging up their phone lines for a couple of hours may be more effective than jamming their inboxes with easily deleted emails. If we could get even 100 people to just call at the same time, we could be HIGHLY effective.
We could all also call the phone number listed in post number 96 of the similar thread in the RAZR forum. I think that if we politely annoy enough people things can get better.
'Bout to hit 1000..
Guys thus could work.we doubled our sigs in less then twelve hours at this rate we'd have 5000 by Saturday. Remember to send them emails and to remind other moto forums!! I have a feeling that they just might listen if we bagger them enough.
Sent from my eclipsed Droid x2
antp121 said:
Guys thus could work.we doubled our sigs in less then twelve hours at this rate we'd have 5000 by Saturday. Remember to send them emails and to remind other moto forums!! I have a feeling that they just might listen if we bagger them enough.
Sent from my eclipsed Droid x2
Click to expand...
Click to collapse
I signed the petition.
I posted in the Motorola X2 forums that HTC has already unlocked their bootloaders within the United States, and that the X2 will be my last Motorola phone if they do not go through with their statement they released to unlock the bootloaders.
I sent an email (not nasty, but to-the-point) in the same vein as my post in their forums.
Remember, people. Do NOT be nasty about it: no name calling, no cursing, etc. Just state that you feel they should unlock the bootloader, especially since HTC has done it. I went as far as to suggest they contact HTC to see how they got Verizon and AT&T to allow this. Then, state that you won't be purchasing any more Motorola phones if they do not move forward with this. I was being kinder and stated that we, as customers, deserve an answer from them one way or another (whether they will unlock the phones or not). If they choose not to unlock the phones nor give an answer, the X2 was going to be my last Motorola phone.
It wasn't nasty, it was to the point and it was with tact. That's what we need, not a lot of flaming, etc. That won't get you anywhere and they'll just ignore it and treat it as if it were from some child or teenager, which is what I would do with it as well.
BTW, just read this excellent article on Droid Life. Pretty damning against Motorola if you ask me!
http://www.droid-life.com/2012/01/0...eed&utm_campaign=Feed:+DroidLife+(droid+life)
I went ahead and updated my post in the Moto forums to include this article link as well.
BTW, this has to be the 3rd or 4th "article" I've seen today about this. I think it's picking up steam. Now, whether Moto decides to listen and take action is another thing.
Exactly we must be to the point but not to forward it could be offensive plus that could hurt the cause And we still need a little more signer so tell your friends mom etc
Signed petition.hope were heard.
antp121 said:
Exactly we must be to the point but not to forward it could be offensive plus that could hurt the cause And we still need a little more signer so tell your friends mom etc
Click to expand...
Click to collapse
I went and called Mrs. Ellen and Mrs. Houtz. They both want to help and are ready to join our cause. Let's make moves people.
Sent from my DROID X2 using xda mid-grade
Posted it on a google discussion in another forum. Can we get a list of forums this has been posted on?
I believe that we should have this posted on every phones forum because it's not just for us that it will benefit but it would benefit everyone and for me I wouldn't have to wait on a phone to see if it's dev friendly or just another red headed step child.
Sent from my DROID X2 using XDA App
Good Day,
I am starting this thread to provide general updates and information on current or future products. In addition, at times I will address rumors where applicable.
Request-
1. I travel a lot, especially this time of year as there are numerous events. In addition I am also responsible for notebooks, netbooks, desktops, monitors, networking, audio, motherboards and video cards as part of the Technical Marketing umbrella so the majority of time I spend on forums and assisting users has to be segmented and is usually on my personal time. Having a family also interferes with my personal time as do 14-hour flights.
2. As such, when sending Private Messages please include a contact email address and the serial number of the unit. It will greatly assist me in ensuring that return contact is quicker and less obtrusive.
3. In the very near future, there will be additional ASUS technical support on this site and other Android centric sites for our Tablet products. Obviously this is an extremely important service for our valued customers and the direct feedback allows us to further improve the products.
Items- 3/8/2012
1. For users with the WiFi/BT dropout problem we expect additional materials or replacement units in stock at the repair depots by 3/12. We apologize for some of the lengthy waits a few customers had to endure but it will be solved shortly.
2. As to the rumors of a hardware fix for WiFi/BT dropouts, the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment.
3. I am still responding to messages sent during my last two events at the end of February and beginning of March. I should be current by the weekend.
4. I will have some exciting news in about two weeks on the TF201.
5. Expect to see a .16 or later release in the near future with further tweaks and updates.
Rumors - 3/8/2012
1. As to various rumors or threads about every unit having a problem, the numbers indicate otherwise as evidenced in the CNET article and an upcoming followup. While not dismissing there have been some problems, the return/repair rates are no greater than other competing products based on current data and are actually lower than several. I am not going to defend us 100% as like with all manufacturers we have areas of improvement.
2. That being said, I want to discuss a certain population of users who complain about multiple unit problems or seem to have every problem that is discussed in a forum.
a. Of these problem repeat users, around 71% (varies on a monthly basis) never responded to direct communication attempts.
b. Of the remaining users (around 30%), we directly assisted 9% of these users and confirmed actual unit problems. Of the remaining 20% or so, we could not verify all of the problems reported (multiple units, service, returns). However, I would like to give two examples that generally mimic a lot of this 20% contact.
2a- User reported in the forums and private messages purchasing and returning 5+ units, all of which had various problems. Actual purchase history indicated only 3 units purchased and for each purchase the user called for an RMA number, was granted an RMA number that day, and yet returned the unit the next day to the retailer and purchased another unit and then cycled the same process for the next two units. This user also has a repeat history of doing this process for other items including notebooks over the past couple of years and then claiming to receive a new product after said complaints. We tracked down one problem unit based on purchase/serial number history and guess what, no problems discovered and in fact the GPS works wonderfully on this unit as I sit here testing it. As to the other two units, we will locate and test those also.
2b - Users posted numerous times about a multitude of problems and yet would not return the unit for an RMA or replacement and instead offered to quit "*****ing" in the forums if we would provide a free unit, replacement unit or upgrade. We still do not know if said user or users actually owns a unit or not. (note - had this situation play out several times with users in this forum and other forums)
2c - Total number of users we tried to assist reporting multiple TF201 problems - 43. I will leave the math up to you.
Also be aware that some companies will instruct personnel to post problems, complain about products or services and generally ensure some type of problem is mentioned numerous times while pimping their own products in forums. In addition, also be aware that legal representation from firms or users looking for a quick handout or settlement might be doing the same. I know several PMs I have received looked exactly like a legal beagle wrote the questions expecting a response that can be used in trial, especially once you run the message through heuristics. Of course, I could be incorrect and those questions were from extremely articulate individuals with product law knowledge that I apologize to for not answering the questions in requested detail.
As I stated before, I am not excusing any problems actually experienced due to a manufacturing defect or service issue. We certainly can and will improve but based on the hard numbers, what I am seeing is in alignment with most electronics and for the "A" users posting here, just do a search for WiFi, Screen bleed or lockup problems at their forum. This launch has been a humbling process in several areas, we fully recognize it and will improve our services and responses as quickly as possible.
At the same time, the amount of effort we expend tracking down false or misleading reports only serves to disrupt services to valued customers. I know this is part of doing business but it does not make it right. Just my personal opinion.
3/9/2012 Update:
General Comments-
1. Thank you to any members contacting me and including their serial number and email address, it really helps as I now receive email notifications directly once a PM is generated. It will cut down on the time required to respond and allow me access to requests regardless of travel or event schedules. I have one last request, please ensure the email address provided is current and working. About 25% of the email addresses provided yesterday bounced back. I think we cleared all of those up by this morning.
2. I will be working with our North American Service and Customer Care group shortly to train individuals to assist in tracking forum problems (product or service), product suggestions and in providing consistent information to our valued customers in this forum and others. Once we roll this out I will make an introduction to the new team members and contact instructions. I will still be available but will concentrate more on product trends and technical aspects of the hardware and software as this is my primary job responsibility. Of course, if you into a roadblock feel free to contact me.
3. Even though I am North American centric, I am still assisting international users at the moment. Hopefully, those users who contacted me over the past two weeks have been contacted by a regional rep today. If not, probably no later than Monday. In the meantime, the same requests I have asked of our Customer Care group for direct forum support in North America has also been requested of our other regions.
4. I apologize for any delays over the past couple of weeks and I should be current by Sunday night.
Product Comments-
1. Speaking of trends, I have noticed a pattern in several messages over the last couple of weeks with people complaining about slight pauses, hitches or browser closures. One item that seems to be a common thread in most of the messages is that the user recently downloaded the Chrome Beta. I will start a separate thread on this after I speak with Google/Nvidia on Monday. However, if you are up for wasting a few minutes and have these symptoms, please uninstall Chrome, reboot, uninstall Flash, reinstall Flash and see if the native browser works any better along with general system responsiveness.
3/20/21012 Update -
1. I will be back to the forums on 3/22/2012.
2. We will have a major ICS update (.19) arriving shortly (might be .20 now).
3. We will have a major announcement on the TF201 in the near future.
4. We will have dedicated forum assistance starting in the near future.
3/22/2012 Update -
1. I am back for the next few days. I will get caught up on messages and updates shortly.
2. The next firmware update is in qualification testing now. We are also working on solving some flickering problems reported by a few users and hopefully that will be addressed in this next release.
3. The announcements on the TF201 (not being canceled as speculated) will occur as soon as I have a release to do it.
4. Full time forum support at a few Android centric sites will be launched in the near future as discussed.
3/26/2012 Update
1. Firmware Update 9.4.2.21 will be released by 3/30 for North America. Updates and fixes galore for the lack of better words.
3/29/2012 Update -
I hope to announce some TF201 updates in the near future. We are finishing testing and should be able to discuss the update shortly.
4/2/2012 Update -
Still working on the details regarding the announcement and once finalized it will be released as quickly as possible. In addition, I have gathered additional details from a few users who are seeing locks or weirdness after playing a Tegra 3 optimized game after a few hours. I will be in California next week to work with NVIDIA and Google on this problem and browser slowness or closure that a few users have also reported.
4/5/2012 Update -
I guess the cat is out of the bag in regards to the planned announcement discussed above. I cannot comment officially at this point but will provide a detailed update once released to do so. In addition, if you PM me, please include an email address for contact within your message. It will greatly facilitate receiving an answer.
4/9/2012 Update -
I am in California this week to meet with Google, NVIDIA and others on current software packages and upcoming products so there will be some delays in messages. As for the GPS Dongle program on the TF201, we will make an official announcement (program details and registration) next week.
4/20/2102 Update -
Please contact me if you are a North American owner and have any issues with the GPS dongle. To date, testing has proved successful on a wide variety of units but we want to ensure a pleasant user experience. Also, working on validation testing on a new firmware image now.
4/27/2012 Update -
We are still validating a new firmware release. We are also tracking user reported issues with Tegra 3 games, WiFi Direct and some continued random reboot/lock problems with a few units. Based on current regression testing at HQ, NVIDIA and Google it appears we will need to swap out a few units to pinpoint exact user problems. For the unlocked audience, we have requested a version of NVFlash that works properly for users who unlocked their units.
5/3/2012 Update -
We have new NV base code that is undergoing validation testing now. I will released this firmware to a few beta users in the near future. It addresses random reboot/lock problems among a few other items. In addition, we are still working with NV and Google on code changes to address browser issues once multiple browsers are installed and Flash is not uninstalled and reinstalled again after a cold reboot.
5/9/2012 Update -
I have been out with pneumonia but will have messages forwarded to the Customer Care Team.
5/10/2012 Update -
I will provide test build 9.4.2.25.2 to a few power users tomorrow that addresses ANR problems identified with NVIDIA and Google. If this tests out fine, we will release as general beta to a wider group and then qualification release for users. Various browsers use different WebKit versions and thread priorities, which create some of the problems users with multiple browsers have been experiencing and even with other applications.
I got my refund from you guys (dock+ tablet+ shipping) thanks again! Hai trat was wonderful! Keep up the good work!
Don't let people discourage you!
Sent from my PG86100 using Tapatalk
Can you post a "procedure" or "guide" to obtaining full refund based on displeasure with GPS performance? Along with detailed information on who is "qualified" and who "isn't".
Gary Key said:
4. I will have some exciting news in about two weeks about the TF201.
Click to expand...
Click to collapse
Exciting! After returning mine for a bright pixel and being tabletless for a month, I'm hoping... price break or updated hardware with bulletproof GPS, Wifi, Bluetooth, and no light bleed. Now that there are 2048 x 1536 resolution tablets out there for $499, the value proposition doesn't work as well as it did even if the TF201 didn't have the alleged level of errors people are stating.
Very good post Gary, it really does make a difference to my own personal view on Asus.
I very much doubt that any other manufacturer would put as much effort into backing their product.
Please keep visiting and putting various issues at ease, its what makes a big difference, although you will never keep everyone happy.
Very interested to see whats in store for us with future updates etc .. keep us posted.
P.S. I wish there was a UK based Rep on the forums too.
this is exciting news!
Thanks for the update and hopefully wifi/bt dropout will be fixed soon!
Thanks for getting me my refund Gary I cant wait to buy the next Asus tablet that comes along.
Can't wait to hear the "exciting news" about the TF201 in a couple of weeks. Except, now you have me getting all anxious again!
Good to see you guys really taking care of the issues and in contact with the users
Thanks for taking the time to come to the forums and put a face to Asus. Not many companies will reach out like that, and it's much appreciated. I know all you mainly hear are the negatives, so as a new prime owner as of yesterday, I can tell you thus far I'm very happy with the device.
Based on the level of community involvement and my brief experience with the device so far, I'd be more than comfortable recommending an Asus tablet to friends or family.
Thank you Gary, good on you!
but please get rid of your ugly
- https://discussions.apple.com/thread...art=0&tstart=0
in the signature. No insult buddy, but many people are allergic to apples. You might try dates or a link to figs, much sweeter...
We all agree on being happy not having to post in that thread and this link makes another great and exceptional statement little.
Give me a thanks and help me survive till the 17Th or so
Gary,
I have emailed a few times with requested info but never heard back. If I am doing something incorrectly, please let me know. I did hear from your friend in the repair center and he suggested waiting until parts come in. Unfortunately, I lost his name and email address. If you could send that, I would like to email him and now set up the return. I bought mine before GPS was removed from the specifications and was very disappointed to see that development as that is why I bought the Prime over the iPad 2.
Thanks for any info.
MBO
Sent from my Transformer Prime TF201 using Tapatalk
Gary, thank you for the update.
I happened to have received an email from an someone outlining the steps at first and this was the first response:
Dear ,
Thank you for contacting ASUS and providing your feedback. I do apologize for your inconvenience. In the meantime I would suggest you to have it reset to the factory default by going to the 'settings' -> 'Backup & Reset' -> 'Factory data reset' (Please backup all of your personal data before this process) and please let me know if the problems still persist after this process. I'll be providing you with overnight shipping label to have the unit sent in for service. (Please provide shipping address for the process) You may also contact us at 888-678-3688 if you have any questions.
Thank you,
-Asus Tablet Team
I did as the email stated with no improvement. I then requested this.
Thank you for the offer, but I am going to send my Prime back to Amazon if I can't get a new fully tested unit from Asus directly. The reason being I don't feel I should have to wait for Asus to fix my new tablet I bought. I would consider keeping it if Asus was willing to ship me out a new unit so I don't have to wait for it to be fixed. If there is some way we can work this out so I don't have to go without a unit and one that has been fully tested that would mean the world to me, since I use it everyday.
I did the data reset and still the same issue. My Prime also has screen bleed, no GPS at all and washed out colors even when not in power saving mode.
Please help a loyal Asus customer.
Thank You
To which Asus responded
Hello,
We can only provide you a waranty service but if you are still within warranty with Amazon we recommend contacting them if this will be a faster process for you that will shorten the waiting time to have a unit.
Thank you,
Rodel L.
So I did exactly that, and boy am I glad I did. My new screen has saturated colors, wifi is about the same, I haven't tested the wifi/bluetooth experience yet.
Thanks for the update
Gary,
Thank you for coordinating the efforts to fix the problems and for all the communication with the forum members.
I pretty much gave up on the Prime because I need a strong WiFi performance and also need the WiFi to work simultaneously with BT. I also lost confidence on getting a Prime without bleeding since all 4 units I got had the problem. I returned my 4th prime and will wait for the Infinity. It will be a long wait but having the higher screen resolution is an added incentive.
We do have some unanswered questions about the Infinity that I was hoping to know the answers so I am not waiting for a product that would not meet my needs:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
2) Will the TF-201 docks be compatible and color matched with the Infinity? My dock is non returnable so I will need to sell it if that's not the case.
Thanks in advance.
Thanks for the updates, Gary.
The number one thing that will drive away my business is when companies are completely unwilling to engage their customers honestly. It's refreshing to see you guys take a different approach.
Asus' attention on these forums is also what made me take the plunge with the TF201 purchase even after reading all the alarms raised here. I can only encourage as much transparency as you can possibly provide, which I think helps quell some of the crazy bald speculations that some people try to pass off as facts around here.
For what it's worth, I think it's totally fair for Gary to point to the forums of *other* manufacturers. The "just works" myth is deeply ingrained in so many people's heads despite lots of evidence to the contrary. Noting that *all* products have some growing pains at launch injects a much needed dose of reality into the discussion.
(short story: I was frustrated with the WiFi signal on my Prime this morning and asked my wife if I could use her iPhone 4S to test throughput. I tried opening up speedtest, but the App Store was totally hung. I asked my wife about it and she said that problem happens often and can take hours to resolve itself.)
Thanks Gary, really appreciate the frank information. It is certainly eye opening to see the behavior of some members, though honestly not totally surprising.
I do have a question though, I have been searching high and low for an english-only dock in Canada, but even the CBIL units are hard to come by. I'm going on a large trip in April and was counting on having this dock in January or February, but now I'm starting to get nervous. When will Canada see the english docks in numbers where we can actually get them?
Thanks again.
I appreciate you taking the time to post this. Its good to have a voice to balance what on first site can seem like a lot of negative posts. I'm looking forward to the next two weeks.
Sent from my HTC Desire HD using XDA
After reading this post i'm officially an ASUS fanboy now. Thx gary, thx Asus.
All i can say:
<3<3<3
"I am not going to defend us 100% as like with all manufacturers we have areas of improvement. "
For me this is the difference between a good company and a great one. Making awesome products (the transformer prime is atm the best tablet in the world, yes even after ipad3 release) and still having the cojones/modesty to say they're not perfect and they try to improve.
Thats what i really dislike about those Apple guys. All you ever hear from them is "we are best best best". If you really look closly at it, they are not better than anyone. They just spend much more on advertising.
[e]
Techie2012 said:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
Click to expand...
Click to collapse
BT will always have an impact on Wifi. Its radio signals, they interfere with each other. This issue is not unique to the prime. So if you turn on BT your wifi speed will be slowed down. It even happens on laptops.
I went through two units, before giving up. The first unit had reset issues even after .15 update but the GPS worked when outside (not for GPS use in a moving vehicle.) The second unit did not experience resets, but the GPS failed to work and the WiFi reception was poor at best. I really want to like the Prime, but until they produce a consistently error free products I am going to wait on the sidelines. What type of QA did ASUS do on this product prior to release(We obviously know at this time what they DIDN'T do, it went from Alpha Test to Manufacturing, and skipped the whole Beta Test thing)?
I appreciate all of your hard work, but ASUS really has a PR problem. Most of us on this site are advanced users, and or IT Professionals living on the bleeding edge, as such we (at least myself) have the ability to recommend products and services to our companies and friends( I field at least 20 calls a week from friends and family members seeking advise on tech purchases.)
I couldn't in good conscious recommend this product to a non-tech. individual with it current list of issues, mainly GPS(I know this feature has been removed from the list of specs, but almost every Android Tablet out has this feature, and this IS a premium product), weak WiFi Signals, and problems with WiFi/Bluetooth On at the same time. This is not a 1%, 9% but probably %99 issue with the currently released units.
Again, the average users will not know the difference or know what to look for, but this doesn't excuse the fact that the problem does exist. Most people didn't know the Ford Pinto would explode if it got hit from the rear, but Ford did, and while this is not a case of people getting injured or killed, but the result is the same, if a company knows that a product had a defect, i.e. the GPS you should fix the problem, not make the spec. magically disappear. The right thing to do is apologize, engineer a fix, swallow the expense and learn a lesson and move on, not sweep it under the rug and fix it on the next product released.
I would have a lot more respect for ASUS if they would have chosen the right way to fix the problem, not the least costly to the Share Holders.
I am not a fanboy of any company but tech itself, I like certain Android based products, I also like Apple products and Microsoft as well, I think competition is a good thing, and I enjoy using and learning about all Operating Systems and associated technologies, I would get awfully board being a Fanboy for a particular company (be it Microsoft, Apple or Google.)
One last point, I would also re-train you Technical Support Staff to NOT advise a customer that he can go online and purchase a replacement Power Supply on your Online Store, instead of going through the process of getting an RMA for the defective power supply (The USB Cap came loose and I would have to pull it by the cord to disconnect it, also if it was plugged in upside down I was getting shocked when touching the back of the Prime.) It would be one thing if I was outside my warranty period, but 7 days is another. The information for this is under: ASUS Service No=1701380; Rma No=USG7222490. I returned the unit because it was rebooting (as described above.)
thanks Gary for the updates. still waiting to hear back from a few messages I sent. I know you are swamped with messages. but thanks for starting this new thread and clearing up a majority of the rumours floating around. also for indirectly calling out the users who are trying to take advantage of a situation. I see them here on online and catch them in their lies. they always changing up their stories and brag about unneccessary details or claims. funny to see one or 2 of those people, take advantage of situation, posting in this thread...now that is classic.
I'm glad you cleared up the fix rumour. which always made sense and sounded very plausible.
Anxious to here what's this new exciting news you speak of concerning the Tf-201. I have some good hunches on what it might be but it'll be best to let you convey that instead of starting up new rumors n speculations.
looking forward to new .16 update. I figured we would be getting one soon.
Also, many people here on this forum think with you being Technical Marketing Manager, you are just here to do damage control and tell users anything, including lies or misleading info. I personally, and probably alot more users also, never got that impression from you or have seen evidence of that actually occurring. I for one am glad you came to help out on the forums. Regardless if it was voluntary or if after the the issues started popping up. it doesn't matter. what does matter is that Asus is showing that they are trying Tonto the extra mile and work with users on the issues. I know its not possible to help everyone else at once. that's why some may feel like you haven't addressed them fast enough. Sorting these issues out takes time. plus add in all the false reports, misleading info, and people trying to take advantage of situation and all that only delays things even more so.
I have never seen this kind of involvement from a device manufacturer before and its appreciated. it shows alot about how Asus cares about customer satisfaction and will try to uphold that value.
this new thread by you was needed. glad to see it finally surface. hopefully will make the trolls go away now that they know we on to their tactics...lmfao. As most of us should know who example 2a. is speaking of.. I never really believed him anyways. he got caught up in lies and still lying. lol if he smart he should just quietly vanish into the night. I love it, people getting put on blast. finally exposed!
Hey guys,
i've just finished a chat with the german Moto Support team... And i'm very disappointed!
so what happened?
i've registered for chatting and got Stefan as my chat partner.
First thing he did was redirecting to another chat partner... while i was the ONLY ONE chatting to Motorola... 'cause it was 10:01 my chat started... And chat opened at 10:00...
So now i talked to Nicole...
After my first question of how they want to deliver the ICS OTA in Q2 she asked me if i have an unbranded device...
...whyever that was important...
the following facts were given to me while chatting with Nicole:
she has no idea what she's doing
development process is over (maybe)
retail version can't be delivered
she has no idea what she's doing (2nd time)
retail OTA not available because of the carriers
retail OTA can only be delivered while delivering branded OTA's
carriers are adding stuff for a branded ICS now
she has no idea if there's a SOAK test or not
she has no idea what she's doing (3rd time)
support team is responsible for providing information about ICS updates
support team has no information about ICS updates
i no more believe in any official GSM OTA for germany in Q2
... or maybe german chat support members are totally unqualified ...
PS: sorry, but my english isn't the best
I suspect that you just got someone with very limited knowledge of the ICS update schedule. We're seeing it happen for members on here so it must be in the pipeline for us non US RAZR owners, the question is when? I'm tempted to flash a non UK leak but am trying to remain patient as I'm sure that we'll have something soon ) Hear your frustration though and feel it too! Hang on in there!
Sent from my XT910 using Tapatalk
samanderson said:
I suspect that you just got someone with very limited knowledge of the ICS update schedule. We're seeing it happen for members on here so it must be in the pipeline for us non US RAZR owners, the question is when? I'm tempted to flash a non UK leak but am trying to remain patient as I'm sure that we'll have something soon ) Hear your frustration though and feel it too! Hang on in there!
Sent from my XT910 using Tapatalk
Click to expand...
Click to collapse
Hey there,
i don't know. But it seems everyone of the german support team is blessed with that limited knowledge...
I'm knocking on that 'door' every few days and i had most of them in a conversation... And no one was able to tell me anything
But... I keep trying
They are probably watching euro 2012 football thus not paying attention to the chat.. Lol
Sent from my XT910
Online chat support? Really??
These people are notoriously incapable of fixing anything. Their names are always fakes, since you're communicating with someone in some far off land and you'd be hard pressed to pronounce or even recognize their real name. Their answers are picked from a premade list... it's so bad, it's often assumed they're chat 'bots and not people at all... but they are.
"I am sorry you are having difficulties with your ICS for Motorola Razr today. I will do my best to resolve your question"
These people have no knowledge of updates at all. They're just a buffer zone to skim off problems before they go to phone support. Employees at the retail store level are a better source and you know how much THEY know, right?
The first person you talk to on phone support is barely better. Try to get past this person quickly and politely. When it's clear that they do not know, ask to talk to someone else. That will bring you to tier 2 support and they're the ones that have the most knowledge. But, they're less of them around, so plan on being on hold for awhile. And, when they finally talk to you, it's clear this is the first person who has even a basic clue.
...and they won't be able to answer you about ICS, either. At this point, you've wasted more time than it would have taken to plant an inside made at the Motorola's corporate offices to spy for you.
This [New Approach to get HTC to listen.] thread was OP by hasoon2000, and stickied into Tony Stark's "General sticky."
It is more important now than ever to ask HTC to lend a hand, especially in making some unreleased code available.
Please see the link for the simple instructions.
Thanks,
pbergonzi
pbergonzi said:
This [New Approach to get HTC to listen.] thread was OP by hasoon2000, and stickied into Tony Stark's "General sticky."
It is more important now than ever to ask HTC to lend a hand, especially in making some unreleased code available.
Please see the link for the simple instructions.
Thanks,
pbergonzi
Click to expand...
Click to collapse
I followed the advice, contacting them, and within 12 hours got this reply, and attempted to provide the requested information:
"Dear (pbergonzi),
Thank you for contacting HTC Technical Support.
(pbergonzi), first of all I would like to thank you for being a member of our family of smart mobile devices. In this case, I want to make sure your request is passed along to our proper department. Remember your thoughts are imperative for us to grow as a community. Our goal is always to provide you with top of the line devices as well as a spectacular HTC experience.
In this case, in order to pass this information to the proper department, I will like to know the following:
• Carrier
• Android version / Software version requesting source code for
• Radio Version Note: This is Baseband version on Android devices
• Serial Number/MEID/ IMEI/ESN
• Software Number
• Full Name
• Email Address
• Contact Number
• Mobile Number
• Preferred Contact Time
• Time Zone
• Carrier
I look forward to your reply with the necessary informaiton. Please do not hesitate to contact us through http://www.htc.com/us/contact/email/ or call us at +1-866-449-8358 from (8 Am – 1 Am) ET, 7 days a week or you can reply to this email by clicking on the link below.
Thank you for being a member of our HTC community and I wish you a good day!
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Want to see what others are saying? Have a question to ask other HTCDev fans?
Follow us on Twitter www.twitter.com/htcdev
Explore our development resources www.htcdev.com
We are unable to receive replies to this email account. Please visit us at www.htcdev.com if you have any questions or need further assistance."
I can only imagine what would happen if 5 million more of us contacted them.
pbergonzi said:
I followed the advice, contacting them, and within 12 hours got this reply, and attempted to provide the requested information:
"Dear (pbergonzi),
Thank you for contacting HTC Technical Support.
(pbergonzi), first of all I would like to thank you for being a member of our family of smart mobile devices. In this case, I want to make sure your request is passed along to our proper department. Remember your thoughts are imperative for us to grow as a community. Our goal is always to provide you with top of the line devices as well as a spectacular HTC experience.
In this case, in order to pass this information to the proper department, I will like to know the following:
• Carrier
• Android version / Software version requesting source code for
• Radio Version Note: This is Baseband version on Android devices
• Serial Number/MEID/ IMEI/ESN
• Software Number
• Full Name
• Email Address
• Contact Number
• Mobile Number
• Preferred Contact Time
• Time Zone
• Carrier
I look forward to your reply with the necessary informaiton. Please do not hesitate to contact us through http://www.htc.com/us/contact/email/ or call us at +1-866-449-8358 from (8 Am – 1 Am) ET, 7 days a week or you can reply to this email by clicking on the link below.
Thank you for being a member of our HTC community and I wish you a good day!
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Want to see what others are saying? Have a question to ask other HTCDev fans?
Follow us on Twitter www.twitter.com/htcdev
Explore our development resources www.htcdev.com
We are unable to receive replies to this email account. Please visit us at www.htcdev.com if you have any questions or need further assistance."
I can only imagine what would happen if 5 million more of us contacted them.
Click to expand...
Click to collapse
I hate to rain on your parade, but you're referencing a nearly two year old post that was made at a time when HTC wasn't unlocking devices or providing source code for them. Tens of thousands did write letters and signed several online petitions, the most famous of which was at change.org. HTC eventually did bow to pressure and provided the means to unlock boot-loaders and released the source code. It's why we and other HTC owners can run different kernels and ROMs now, without jumping through hoops trying crazy hacks and exploits to do so.
The issues are now with the component manufacturers like Texas Instruments and Qualcomm who have yet to release up to date open sourced drivers for newer kernels. Heck, it took petitions and a letter writing campaign just to get them to release the stale sources we have now that were already nearly two years old. Don't hold your breath that they'll be inclined to release any newer ones for a device as old as ours is.
Sorry to give you the bad news but you're jumping in with this pretty late in the game. Our device wasn't a big seller, and was eclipsed by lighter more powerful units within 3 months of its release. All but a handful of devs left for greener pastures long ago. What we have left is a small group of dedicated diehards who are doing the best they can with what they have to work with. Just be thankful that we have them, and that any work is still being done here.
Look at this forum, on a busy day there's maybe 6-7 posts, but on average 2-3. Were lucky that the powers that run this place haven't relegated us to "legacy" status yet. Again, I don't want to down you out, but even if every active reader of this forum were to run out and immediately do as you suggest, we'd be lucky to get a hundred sent in. I'm sorry, but these are the facts. To believe anything else would be at best hopeless optimism, or at worst pure fantasy. Just my opinion.
Ciao
Oh, thanks Odysseus. The history lesson was edifying and poignant. Since the subject was stickied, it still seemed relevant.
Nevertheless, after ravike mentioned just recently about communicating with someone there, I thought communication at the very least wouldn't hurt, and who knows if someone somewhere might just change something. I think that energy spent in changing my mind would be better spent and more psychically rewarding directed toward HTC, even though presumably useless. You for example, are certainly articulate enough that your words might well work a lasting sympathetic response in a developer, and who knows where that will go, even if he doesn't directly reply in kind--he might for example, be kinder to the person who brings his coffee, just as an example.
Granted, 5 million members of xda are not about to contact HTC, however, as the little sparrow, with feet pointed skyward to prevent it from falling, said to the chuckling farmer who doubted him, "One does what one can."
Sorry to Burst Your Bubble
Odysseus1962 said:
I hate to rain on your parade, but you're referencing a nearly two year old post that was made at a time when HTC wasn't unlocking devices or providing source code for them. Tens of thousands did write letters and signed several online petitions, the most famous of which was at change.org. HTC eventually did bow to pressure and provided the means to unlock boot-loaders and released the source code. It's why we and other HTC owners can run different kernels and ROMs now, without jumping through hoops trying crazy hacks and exploits to do so.
The issues are now with the component manufacturers like Texas Instruments and Qualcomm who have yet to release up to date open sourced drivers for newer kernels. Heck, it took petitions and a letter writing campaign just to get them to release the stale sources we have now that were already nearly two years old. Don't hold your breath that they'll be inclined to release any newer ones for a device as old as ours is.
Sorry to give you the bad news but you're jumping in with this pretty late in the game. Our device wasn't a big seller, and was eclipsed by lighter more powerful units within 3 months of its release. All but a handful of devs left for greener pastures long ago. What we have left is a small group of dedicated diehards who are doing the best they can with what they have to work with. Just be thankful that we have them, and that any work is still being done here.
Look at this forum, on a busy day there's maybe 6-7 posts, but on average 2-3. Were lucky that the powers that run this place haven't relegated us to "legacy" status yet. Again, I don't want to down you out, but even if every active reader of this forum were to run out and immediately do as you suggest, we'd be lucky to get a hundred sent in. I'm sorry, but these are the facts. To believe anything else would be at best hopeless optimism, or at worst pure fantasy. Just my opinion.
Ciao
Click to expand...
Click to collapse
+1
@pbergonzi I do appreciate that you are trying to help, but the Amaze is LONG dead. If you decide to visit HTC's official website, the Amaze has vanished. They are pretending it never existed. The only things left are old drivers and antiquated software support from HTC (doesn't apply to us anymore). From what I saw, they only released source because they would have been breaking the GPL, thus decreasing their reputation as a smartphone manufacturer.
Also, it's not that HTC doesn't want to support us, it's that they can't. Texas Instruments doesn't support our chipset, and never will because this phone didn't sell. HTC has absolutely no obligation to release source code for less than a dozen hobbyist developers. They have better things to do, like develop for the HTC One. Why would they care about us. That's the ugly unwritten truth about companies.
If they do decide to spontaneously resume support, I will buy 3 goats, paint numbers "1", "2", and "4" on them and release the goats while in school and let them run wild!
pbergonzi said:
Oh, thanks Odysseus. The history lesson was edifying and poignant. Since the subject was stickied, it still seemed relevant.
Nevertheless, after ravike mentioned just recently about communicating with someone there, I thought communication at the very least wouldn't hurt, and who knows if someone somewhere might just change something. I think that energy spent in changing my mind would be better spent and more psychically rewarding directed toward HTC, even though presumably useless. You for example, are certainly articulate enough that your words might well work a lasting sympathetic response in a developer, and who knows where that will go, even if he doesn't directly reply in kind--he might for example, be kinder to the person who brings his coffee, just as an example.
Granted, 5 million members of xda are not about to contact HTC, however, as the little sparrow, with feet pointed skyward to prevent it from falling, said to the chuckling farmer who doubted him, "One does what one can."
Click to expand...
Click to collapse
Listen, I hope my comments haven't dampened your enthusiasm. I truly love this device. It's the perfect size for my needs, takes great photos, and connects to the net much faster than the HD2 it replaced. The hardware still holds its own 3 years after release. It was the top of the line when it came out and the build quality that one would expect from a high-end product is evident wherever you look on the device.
The only problem with it is software, in particular an outdated OS. The very software that allows lesser devices to perform better than this, is what's holding it back. Please don't be discouraged, instead learn what you can so that you too can contribute to our small, but loyal community. Together, each in his own way, we can continue to keep the amaze alive.
Maybe it should be "New Approach to get Texas Instuments to listen."
Like for example, in the TI Engineer to Engineer community, where ravike14 is trying to get a little satisfaction regarding unreleased code:
http://e2e.ti.com/support/low_power_rf/f/307/p/305896/1089531.aspx#1089531