[Q] Network Failure? - Thunderbolt Q&A, Help & Troubleshooting

Let me start by saying, i have looked up and down google, and XDA.
And have found no solution to my problem..
The problem is, i have signal and bars on my phone but i am not able to send or recieve SMS, MMS, Phone calls, and no data. This just randomly started last night. And i have tried every thing to fix it, (Wiped Dalvik Cache, Factory Reset/ Data Wipe, Installed new ROMs, etc.) When i try to send a text a pop up notification comes up and says "IT blocked uninstall:" and then shows two buttons beneath that.. "Don't start the new a.." and "Start%1$s" when I hit the first button it just ppops back up, When i hit the second button i get another popup that says "Network Failure:" then i click Details and it says "SMS Error Cause Code: 3, Error Class: 2"
Any ideas on what to do?
I am runnin GB 2.3.4
with InfectedROM Eternity..

I have had this issue maybe 3 or 4 times completely random, but mine did occur when I had very weak radio signal. I could just hit resend on the message and it would go through fine. I've used eternity since release. Might be a temporary issue with verizon in your area with reception?

Related

Occasional No Dial Out/SMS Sending

Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick
I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.
Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.
Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!

[Q] Unable to send text message...retrying

Can someone please help me with my long going problem?
Intermittently, when replying to a text message (either in stock messaging or handcent, etc) the phone does not send the text message, and refuses to send for up to a minute after retrying, then the message will eventually send.
This has been happening for MONTHS, and I have had my HTC hero replaced through orange several times regarding the issue, as they had identified it as a handset fault. I then got a replacement SIM from orange aswell to try and rectify the issue, but shortly after registering my new SIM, the issue still occurs.
It seems someone in this thread has the same problem:
http://forum.xda-developers.com/showthread.php?t=665932
I tried the "fix", ie. making sure all numbers were in international number format (+44...) but this made no difference.
As I said, this issue is intermittent and RANDOM, but happens around 3 times a day. It is very frustrating especially when trying to reply to a text urgently.
Is anyone else having the same issue?
Before anyone asks, yes my message centre number is correct (+447973100973).
It only seems to be when replying to a text message, well that is when i notice it anyway.
Any help is much appreciated!
Thanks
I started to get this when I rooted to VR12, it did it alot the first couple of days then didn't do it much. I've now unrooted to orange 2.1, its done it twice in a week. It didn't do it at all on 1.5, maybe a coincidence. Location doesn't matter either.
I noticed this issue. I updated to 2.1 and found im having the same problem. Its intermittent so i cant tell what is forcing it to "retry". Only noticed this since going from 1.5 ---> 2.1.
I installed Darkstone's Froyo Sense v1 and just today gave me the error. Friend of mine actually mentioned it earlier today. We tested it a few times. When I sent him an mms, I got the error, but he still got it. The little envelope icon remained on my message. Tried it again with another friend and same thing, but after 2min the message was sent.
I had the same problem.
I fixed it by entering the service number in the service-menu of the radio. DIAL *#*#4636#*#* and you will see the menu comming up. Take the upper option. Scroll down and update your servicenumber there. While you are there check if the prefferd network is " gsm auto prl" instead of "wcdma". It can save some power.
Goodluck.
Sent from my Hero using XDA App
Hi mcall_r
just wondering if any of these suggestions fixed your problem as I'm having the same issue. mach2005 where do you get the service number from to enter?
Me too!
Hi,
I've been having this issue too. Along with all the other bugs introduced with 2.1 it's been driving me nuts.
The issue seems to occur intermittently and with a variety of numbers. Normally I get the notification sound, a text icon with an exclamation mark in the notification bar and the text 'unable to send text message'. After a while it normally resolves itself and the message is sent however with one number, my mum's, the problem always persists.
Initially I tried checking the message centre number, ultimately I tried a master reset, without any joy. Then I got a new SIM from Orange, which still hasn't resolved the issue. I can pop the SIM into another phone and send messages to her number so it's definitely the phone.
Just today I noticed that I had an unread text from 'Anon' deep in my message thread, which apparently had come from nowhere (I have observed this before). After deleting the thread I was again able to text my mum, is this just a coincidence? Seriously pissed off with this issue but hoping it is now finally resolved. The messaging in Android/Sense seems fubar, I've also had issues with it resolving to the wrong contact when selecting 'Send message' from another contact. Anyone had these same issues in combination with the 'cannot send text message' error?

[Q] Error 16: Switch 694 after S-Off; Phone dysfunctional

I followed Bentenrai's guide to S-Off, Rooting, and Recovery. Internet (both Wi-Fi and 3G/4G data) works, but I am unable to make/receive phone calls or send/receive text messages.
The phone call error occurs after about 2 rings, which says "Error 16 (then in Spanish) Switch 694".
The sms error is: "sms error radio interface resource shortage" with details "cause code:64, error class: 2".
I tried everything from the "Phone does not work after S-Off" thread and was on the phone with 2 Sprint operators for over an hour. The first operator had me update profile and PRL, then had me turn off/pull battery while she did stuff twice to no avail. The second operator (who was mean and treated me like a moron) had me turn mobile networks off and on again, update profile and PRL, and pull battery (yes, she actually wanted me to pull the battery while the device was on; I powered it off first).
Is anyone else experiencing this or has anyone found a solution?
Thank you very much!
Yup, I found the fix. It's really easy! Tell the person to do a "CHLS Refresh", and then restart your phone.
http://forum.xda-developers.com/showthread.php?t=1194460
Thanks! I also just saw the thread in the General section about all the lucky people who achieved S-Off without the error.
I'll call them back tomorrow and report back.
i had the same error after rooting my phone, just try to call any number, and after listen to the message, it will connect you to a sprint rep. they will confirm some information with you and they will tell you that they will reset from their side and ask to turn off the phone for 30 sec and boom, it's a go.
After some thought, I realized both Sprint reps only had me pull the battery for a few seconds. I decided to leave the battery out for about 5 minutes and when I powered back on, I was able to connect to voicemail. I let it stay connected for a bit and then was able to make phone calls and texts. Suddenly, I began receiving Error 67 messages, so I updated profile and PRL. Since then, (knock on wood) everything has been ok. Phew!
Forgot to mention this tidbit of wisdom from the 2nd Sprint rep: She told me my problems with making calls was because there's an outage in my area. I told her that wasn't likely because I was using another Sprint phone to talk to her. She still persisted in saying it was an outage. Yay!
That's it? no other responses to this. My sons phone is a paper weight at the moment. He can't even dial Sprint and nothing else has worked. Anyone have another idea?

[Q] While Roaming, Call Disconnects Before Dialing Out. No Data

I know it's been a pretty common issue for rooted EVO 3D users to get an error 16 while roaming, which requires them to call Sprint and go through some rigmarole to get the phone working again.
I seem to be having a different (although similar) issue. I have no issues making calls, or with data while I'm on the Sprint network. But now that I'm roaming off of a nearby Verizon tower out here in the middle of no-where, I'm having issues. I try to place a call, and immediately the phone sounds a disconnection beep and that's it. I also do not have data.
About 45 days ago up here I received a message about not being authenticated (the error 16), but I was told that they couldn't fix this without me bringing my phone into the store. I just reset the phone and did hands free activation again, and avoided the store. I haven't noticed any issues after that, and I do go in and out of roaming areas sometimes while in the city.
I just tried to do a chat with Sprint. I specifically said I had an error 16 and needed an HRL refresh (I lied). The rep had me power off my phone while she attempted to send it a signal. After this she had me dial *2 and my phone process crashed while I tried this. I also still couldn't call out. She tried having me power off again. Same problem. Next she told me to power off my phone and keep it off for 30 mins. If it wasn't fixed by then, she gave me a support number to call.
Anyway, not sure if the support number will help. Figured I'd just see if anyone has had a similar issue or experience. I found another thread mention resetting through ##786# and using your MSL to get into it. My EPST process seems to crash when I try this. ##DATA# doesn't crash though...hm.
I'm running the Synergy 3Dvo Rom (Nightly 344 I think?). Stock kernel.

Couple of issues

Hello.
Had this phone for over a year now, completely stock, not rooted (current looking into rooting)
Couple of issues with it since day one...
I loose phone signal and internet signal for no apparent reason. To cure this I have to go to settings and disconnect from the network then reconnect and its ok again. Any idea why this happens?
Contacts play up, I loose my contacts for some reason even though I save them to phone and Sim and also backup to Google. When I loose them I have to go to Google and re-download them. I get the error message "contacts has stopped"
Also if I go to a text message and try to call that person from the text message menu I get "contacts has stopped"
Any help with these issues please
Thanks

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