Hey yall,
I got a quick question. My Prime for some reason will NOT connected to my PC as of this afternoon. Ive tried connecting to multiple PC's afterwords and none of them would detect the Prime at all and vice versca as my Prime would not pull up any notifications showing that it was connected. I have the Asus sync drivers installed and I know this becuase my Prime was plugged in to the PC and I was able to view all my internal memory files and was about to push a file to it when it just stopped communicating.. any suggestions would be helpful and I will give thanks.
Im already factory resetting and restoring from a nandroid..i will update and find out if it works once the restore is complete...
Yeah ...that didnt work. I even went as far as factory resetting and starting from scratch but it does not work anymore. Anybody care to jump in?
OK now my prime won't charge at all unless the screen is off. Does anyone know if this is a charger issue or prime itself???
drewskee said:
OK now my prime won't charge at all unless the screen is off. Does anyone know if this is a charger issue or prime itself???
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Click to collapse
Could be a charger issue. Do you have a dock? you can try hooking it into that first.
Inspect the charger cable, look at all the connections and see if any of them look broken or bent
drewskee said:
Hey yall,
I got a quick question. My Prime for some reason will NOT connected to my PC as of this afternoon. Ive tried connecting to multiple PC's afterwords and none of them would detect the Prime at all and vice versca as my Prime would not pull up any notifications showing that it was connected. I have the Asus sync drivers installed and I know this becuase my Prime was plugged in to the PC and I was able to view all my internal memory files and was about to push a file to it when it just stopped communicating.. any suggestions would be helpful and I will give thanks.
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Click to collapse
Where is the USB located on the prime in the first place?
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My bad...., i know it now, cause i dont have the 40pins - usb cable. Now i have to buy one myself. Sorry guys. Thanks.
Related
I've had this awesome tablet for just a day and loving it so far. Only issue I have right now is when I connect it to my Windows 7 PC, it is not detected at all. I have installed the PC suite (EeePAD_PC_Suite_v1_0_37.rar) which is suppose to install the requisite USB driver, but no luck.
It charges fine when I plug it into the wall so the wire is okay. Any ideas what maybe happening?
ohTwadi said:
I've had this awesome tablet for just a day and loving it so far. Only issue I have right now is when I connect it to my Windows 7 PC, it is not detected at all. I have installed the PC suite (EeePAD_PC_Suite_v1_0_37.rar) which is suppose to install the requisite USB driver, but no luck.
It charges fine when I plug it into the wall so the wire is okay. Any ideas what maybe happening?
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Click to collapse
Most phones come with the drivers on them to install most functions when plugged in via PnP. I would test and see if uninstalling what you installed and then trying does. I could be wrong though. This is my first tablet and I don't have it in hand yet
i noticed that mine doesn't charge yet it does connect...make sure you restart too
I was told it will charge just at a much slower rate.
Problem solved. I did a bunch of things so I'm not exactly sure which one really fixed it. But rebooting the tablet seems to have done the trick. Also, the front USB ports on my PC have gotten a little strange. If I plug the USB connector all the way it wont work. I have to pull it out ever so slightly to get a successful connection.
Thanks for the quick response guys
No Matter what I install It still shows as an MTP device and that's it. Can not see it in any version of Windows.. any one have this issue. thanks
I got mine to work by using another cable.
Hey guys, thanks for dropping by.
I have a very wierd problem, that I just cant figure out.
It all started the other day, when I found my tablet dead after having been left on and charging during the night. The tab was dead, and I feared the worst. After having left it on what seems to me like a trickle charge for several hours, I managed to get it up and running, and the tab seems fine, it was just completely out of juice.
But my troubles are not over. Whenever I'd connect the tab to the wall charger, I'd only get the red "X" symbol in the corner, and it would say MTP Initialize, even though its plugged into the standard OEM wall charger that comes with.
When I connect the tablet to my computer using the same cable, nothing happens, and by that I mean nothing. Computer doesn't start the connection process at all, its not recognized in the device manager, nothing. Not even Odin can see the tablet when I put it in download mode, the tab keeps saying "Waitting USB Cable..."
Tried this on 2 computers, still no luck, even using a USB plug on the motherboard instead of front-usb.
Now, the tablet will "trickle charge" from both the wall charger, and the computer, but nothing else happens.
I figured it could've been the ROM, so I got the latest ICS Kanang ROM downloaded, transferred it to my tab using Bluetooth, and flashed this without hassle, but the problem still persists, only now showing a regular charge icon in the lower right section, but it is still only trickle charging as far as I can tell.
All I can figure is a defective USB cable, or even worse, defective port on the tablet itself, but I'm not sure. I've ordered a new cable from DealExtreme, that will hopefully arrive sooner rather than later.
But seeing as the tab is hardly 4-5 weeks old, I find it difficult to believe the cable is the problem.
Anyone have any ideas? I'm all out at this point, so any pointers is very appreciated. Thanks.
It could be the cable. It's the part you have used in each situation. I'd wait for the cable to arrive and test it with the tablet when you get it.
Sent from my GT-P7510 using xda premium
Hey, thanks for the reply.
Yeah, I really really hope this is the case, time will tell, DealExtreme is not the quickest dealer. I'll update when I get it.
The new cable came from DX, but I'm afraid it showed no difference on anything.
The cable is working just as the original one, so that's not the problem.
Anyone have any ideas?
I guess my main goal at the moment is flashing it back to stock and un-rooting so I can get it repaired.
You mind posting a screenshot, it's kinda hard to imagine what you see by what you read For all I know my imagination went from a red X to the corner to something like an X off battousai's face.
Then again, I'd be glad to help, provided you post screenies, would be a major help
Ah, yes, I will take screenshots of anything you want to see.
Right now im on ICS preview, and these are some snapshots WITH the cable connected.
The red "X" I'm talking about you can see on the first picture on the charging icon, this happened even when the wall charger was connected on gingerbread/overcome experience rom.
The other pictures you can see it says discharging. Now, this was taken when connected to the computer, and I guess that's normal, but it also happens exactly the same when connected to the wall charger that came with the unit.
If you want screenshots of anything else, ill get it asap!
I took a poorly image of the tab connected via USB, to my computer with Odin open, hopefully you can see what it says.
If not its just what happens, I don't get further.
By the screenshots, Is the language Swedish?
Then again thanks for providing the screenies
In your first screenshot that could be part of the theme, or was it never there previously? I don't really know if it's not charging or that's supposed to be the charging icon, because for some odd reason on ICS preview I don't see that red icon anywhere.
As for the tablet, the reason why you aren't detecting it seems as though you don't have the drivers on the PC, I don't know if you installed them or you didn't mention it because I never found it being mentioned in your reply. I know it sounds silly but the same thing happened to me when I was using the tablet, (originally my 3G series belonged to my dad who knew nothing about modding so he just gave it to me and said, "do your thing" ) He did also forget to mention that you require to have the drivers to detect it via Device Manager and MTP in general, shortly the COM port will show up aswell. Perhaps re-installing the drivers should do the trick?
Made me wonder how did you install ICS in the first place if you weren't able to have it read? But I realized you could have downloaded the zip file via the tablet, On another note, how did you install CWM in the first place? o.o
Hehe, almost! Its in Norwegian on the honeycomb picture.
The red "X" would show up whenever i was connected to the PC via USB, to indicate its not charging. It will however "trickle" charge, and take 24h to charge fully with no usage and turned off.
Yes, the red icon is not on ICS, it just says not charging in the about page, as you can see from the screenshot.
Drivers have been reinstalled two or three times on two different PC's, I don't believe this is the issue.
When I bought the unit, it was working 100%
USB was okay, I flashed and rooted the unit over to "Overcome Experience".
From there I transferred ICS preview via Bluetooth and installed that way.
Have you tried factory reset to make sure all modules are reset? Maybe the USB charge module in Overcome is conflicting.
Yes.
Factory reset 3-4 times on the two different roms. I've reset everything I could find, without success.
Perhaps it has gone faulty with the tablet's plug in port, someone had the same issue although it was his wire that was at fault, it detects the charge via USB but not enough volt's to be detected by the PC, has it been grounded? Seem's more likely :| Might have to get it checked in your local center perhaps, It's how I mentioned that any metallic object is able to relay electricity despite being broken or not, you may have a broken pin for all I know :|
Hi,
I'm having exactly the same issue with my 1 month old tab 7+. I tested it using my bosses charge cable and there is no issue so I need to go to the service centre for a warranty replacement on the cable.
Hope you sort out your issue soon!
Thanks, but I don't think I have any other choice to deliver it to Samsung Europe as a payable service to get it fixed.
Purchased on a American store, and I doubt they'll take it back with flashed software.
I'm not sure really, I'll see what I end up doing. Its not the cable, that's for sure.
Is there anything I am missing here? I cannot for the life of me get my Prime to show up as an external storage device. Also it will not charge when connected to my PC. Charges just fine with the regular charger.
should show up as a MTP device. I wish i could have it as an external storage device, im interested in this as well. Anyone know how to do it?
holmern said:
Is there anything I am missing here? I cannot for the life of me get my Prime to show up as an external storage device. Also it will not charge when connected to my PC. Charges just fine with the regular charger.
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Click to collapse
Prime doesnt charge over usb.
sent from my i9250
bk201doesntexist said:
Prime doesnt charge over usb.
sent from my i9250
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Click to collapse
Incorrect, the prime charges fine over USB, as long as it is USB 3, my laptop charges the prime just fine.
USB 2 and previous do not output the power needed to charge the prime, the prime needs at least 11.1 volts to charge, the adapter puts out 15 when connected to a USB 3 cord, but a perfect 5 volts when connected to a USB 2 cord, so your phone is fine to charge on that charger as well.
As for connecting to the computer, check out Samba network fileshare.
It works perfectly for browsing, there is even a hack to allow you to browse your root directory as well if you have root.
However natively it only connects as a media device.
Thanks for the replies!
Well that sucks big time.. transferring movies over WiFi takes for eeeeeeeeeeever. Can't believe it's not supported as external file storage. Oh well.. get my dock tomorrow. Should simplify things I hope.
I guess you can't connect the dock to a PC to transfer either?
That is correct, the dock adds no special abilities.
Use an SD card adapter, put the car in your computer and transfer that way, as fast as it can possibly get.
Does any of the custom ROM's allow the device to be recognized as a storage device? This would actually be worth it for me to unlock my boot loader.
holmern said:
Does any of the custom ROM's allow the device to be recognized as a storage device? This would actually be worth it for me to unlock my boot loader.
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Click to collapse
My TF201 is recognized as media device named Transformer Prime TF201 in Windows Explorer and I can manage the memory storage without problem.
Is the right driver installed on your pc?
You can also use AirDroid (free on Play Store) to manage your files. But it's through Wi-fi.
Btw: my TF201 is rooted. I don't know if it make a difference.
I second the advice about charging. No charge when i plug to my pc (USB2), charging when plugged to my notebook (USB3)
Usb3? Sure, if you got it.
Sent from my Transformer Prime TF201
holmern said:
Well that sucks big time.. transferring movies over WiFi takes for eeeeeeeeeeever. Can't believe it's not supported as external file storage. Oh well.. get my dock tomorrow. Should simplify things I hope.
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That's not true. Like pnoire stated, you can get your TF201 to be recognized as a media storage device. And also like you, when I first tried to connect my new TF201 to my pc, it wasn't even detected as plugged in. After a few tries, I figured maybe that USB port was bad as I've known it be kind of bad from time to time. So I tried a different port. This time my pc detected it as being connected but then it was listed as "Unknown device" under Device Manager. After some Googling and searching the forums, I ran across the thread about the Universal Naked Driver Beta in the development forum and it mentioning that some USB drivers for some Android devices conflicting with others. Since I had installed the Samsung USB drivers for my Samsung phone, I thought maybe that's what was causing the problem. I proceeded to uninstall the Samsung USB drivers and then retried connecting my TF201. Sure enough, my PC detected it again and proceeded automatically install the drivers it found from searching the internet and VOILA! My TF201 is now a working media storage device displaying both the internal sdcard and my microSD card I put in it.
Long story short, try uninstalling any other Android USB drivers for any other Android devices you might've installed earlier. Sometimes the only way of uninstalling the drivers is to first connect that device to your PC and uninstalling the drivers while viewing the device in Device Manager.
I'm not entirely sure how much help this will be but I had the exact same problem as the OP when I got my prime 2 months ago. I looked everywhere and found a solution although unfortunately I couldn't find the solution again after just trying to link you to it. Go to the device manager and find your prime listed as an MTP device. right click and go to properties. I'm pretty fuzzy on this so bear with me. You should have an option to select driver from a list. click that option and you'll have a ton a driver options to select. Look for the driver called something like "Universal MTP..." and install that. I was able to browse all internal storage on my prime after I did that and it would auto-connect like any other USB device once I plugged in the prime there after. Good luck!
I don't know if this will help or not, but when I tried with mine it wasn't recognized either. So after trying a couple of times I tried wiggling the usb end of the cable going into the PC and bingo it shows up as "Transformer Prime TF201" and I can transfer files no problem.
Hope this helps.
Mark
I am confused. My normal state. Do you use the cable that is the charger cable or do you need a micro USB cable.
Thanks.
davehries said:
I am confused. My normal state. Do you use the cable that is the charger cable or do you need a micro USB cable.
Thanks.
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The charger cable that came with the Prime.
I had this problem with MTP drivers being screwed up on my computer and several devices wouldn't work correctly.
I Google the MTP driver error I was getting on connection and in device manager and found it was due to a registry problem. If you're having that problem I can find the guide again and send it to you.
Sent from my Transformer Prime using xda premium
I don't know if anybody else has had this problem before, but I hope there is somebody out there who can help me with my problem.
Basically, until a few days ago, my Galaxy Tab 10.1 was working fine until I did a reinstall from a backup as I was having a problem with the device due to it running sluggishly slow and crashing every so often.
Now, for some weird reason, the device won't charge at all when the USB cable is plugged into the official USB AC Adaptor and instead all I get is the "MTP Initialization" message that somebody would usually get when connecting the Tab 10.1 to a PC or Laptop.
It seems to charge when hooked up to a laptop very slowly but that's about it.
If there's anybody out there who can help me fix this problem, it would be most appreciated at all (to be honest, I can't wait until I go back to university in September and I can sell this POS and buy a 64GB Transformer Pad Infinity instead!)
EDIT: I've tried another cable and now it's saying that it's MTP-Connected instead of not MTP-Connecting at all!
Bump as I have a feeling that this isn't a one-off problem and that it's affecting a lot of other Tab 10.1's as well...
Never had that issue.
Are you sure your cable is ok?
Having exactly the same problem, no idea how to fix it at all. Looks like it's faulty usb port, because sometimes my laptop 'recognize' the tablet, but it's very rare (don't really know what does it depend on). I'm afraid sending the tablet to service is the only solution .
Try a different charger, different cable and check the port for debris
Sent from my GT-P7500 using xda app-developers app
I've checked the port and there's no debris in it, I've checked the new cable that I've bought and it's already worn through from the look of things at the end with the plug that connects to the device itself.
Greetings!
So, recently, my Transformer Prime stopped being able to connect to my PC. When plugged in, the Prime does show that it is receiving current on the cable, as the charging symbol shows up, but that is all. Windows shows no indication that the Prime is plugged in. This includes looking in Disk Management and in Device Manager. Nothing. Oh, and USB debugging on the Prime is turned on.
I have tried two different cables (both of which will definitely charge the unit), and 3 different PCs, all with no change. Additionally, there is no visible damage at all to the port.
I even ROM'ed it (after the problem started) with Cyanogen10 and nothing changed. Finally, I tried it with the dock, and while the dock works fine when they are coupled, if I plug the dock into a PC, still nothing.
I am sort of out of ideas. Anyone else have any?
Thanks!
Jonathan
jbcantrell said:
Greetings!
So, recently, my Transformer Prime stopped being able to connect to my PC. When plugged in, the Prime does show that it is receiving current on the cable, as the charging symbol shows up, but that is all. Windows shows no indication that the Prime is plugged in. This includes looking in Disk Management and in Device Manager. Nothing. Oh, and USB debugging on the Prime is turned on.
I have tried two different cables (both of which will definitely charge the unit), and 3 different PCs, all with no change. Additionally, there is no visible damage at all to the port.
I even ROM'ed it (after the problem started) with Cyanogen10 and nothing changed. Finally, I tried it with the dock, and while the dock works fine when they are coupled, if I plug the dock into a PC, still nothing.
I am sort of out of ideas. Anyone else have any?
Thanks!
Jonathan
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There is another thread with a discussion on this. Perhaps it will help. Read through the posts to see any trouble shooting suggested, but I'm guessing your USB port is dead and will need to send the tablet back RMA to get it fixed - sorry to say.
See the thread here: http://forum.xda-developers.com/showthread.php?t=1624175
I had the same issue, and unfortunately soft bricked my prime while trying to see if different ROM's would fix the issue. the soft brick would have been recoverable if my prime would connect to my PC, but it didn't so I ended up paying Asus to repair the unit.
If none of the troubleshooting works, I'd flash back to a stock ROM and then send it in. mine would only boot into CWM so once they saw that, they figured that was the problem and charged me for the repair. I had seen a couple of people say that even though they were unlocked, the prime was fixed for free since they were able to boot up into the rom.
jackmei2 said:
I had the same issue, and unfortunately soft bricked my prime while trying to see if different ROM's would fix the issue. the soft brick would have been recoverable if my prime would connect to my PC, but it didn't so I ended up paying Asus to repair the unit.
If none of the troubleshooting works, I'd flash back to a stock ROM and then send it in. mine would only boot into CWM so once they saw that, they figured that was the problem and charged me for the repair. I had seen a couple of people say that even though they were unlocked, the prime was fixed for free since they were able to boot up into the rom.
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Click to collapse
Can I ask how much they charged you to fix it? I'm about to send mine in for RMA, but have a cracked screen from a drop. USB worked for weeks after the screen crack, but I'm concerned they will say it broke due to my neglect. (Basically I don't want to spend too much to fix it with a broken screen). If I can get the USB working again, I'll consider spending some cash to fix the screen - but to pay for both I'd be better to just but a new tablet.
Never mind, I see you already answered me on a different post. $232.