[Q] HELP!!!!!!!! - Barnes & Noble Nook Tablet

My charger just broke (silver part broke off from the n) and i was wondering if i could get a free one b/c i am under warranty (1 yr)

You would need to take the cord in to a B&N and plead your case. I know I replace them when someone brings one in, but I only do one. Remember though, each store has the discretion to not replace the cord. They generally break because they have been mishandled, yet it is not unthinkable that one could be faulty.
Also, there are two choices when it comes to charger replacement. There is the $25 cord/charger and (the less known) $15 cord only kit.
Good luck.

Joseph777 said:
My charger just broke (silver part broke off from the n) and i was wondering if i could get a free one b/c i am under warranty (1 yr)
Click to expand...
Click to collapse
u can just go on to b&n online chat and tell them of your problem. after that they will just ask you for ur device's serial number and shipping info and u should get it within 3-5 days. i did that for both my cord and charger and i got my replacements free of charge.

ShinnAsuka said:
u can just go on to b&n online chat and tell them of your problem. after that they will just ask you for ur device's serial number and shipping info and u should get it within 3-5 days. i did that for both my cord and charger and i got my replacements free of charge.
Click to expand...
Click to collapse
I did basically the same thing, but I called instead.

I did the online chat too pretty painless. 2-3 business days

I have been known to flirt with the female staff and get a free charger / cord.

Temetka said:
I have been known to flirt with the female staff and get a free charger / cord.
Click to expand...
Click to collapse
Lol!!!! Good method lol mine is still good but when it breaks ill call
Sent from my BNTV250 using xda premium

Related

Short cable!

Being the type of person who doesn't like to put charge cycles on a battery if I don't need to, I like keeping things plugged in when I use them. PLEASE ASUS, sell me a cable that is longer then two feet. i can barely put my tablet on my side table because it pulls the cord. Now, my "hidden" needs to be way out in the open for things to reach... I will pay good money for a LONG cable
EP2008 said:
Being the type of person who doesn't like to put charge cycles on a battery if I don't need to, I like keeping things plugged in when I use them. PLEASE ASUS, sell me a cable that is longer then two feet. i can barely put my tablet on my side table because it pulls the cord. Now, my "hidden" needs to be way out in the open for things to reach... I will pay good money for a LONG cable
Click to expand...
Click to collapse
+1.
I've tried several USB extension cables with no luck. Anyone find any type of solution to get a longer reach from the charger?
http://forum.xda-developers.com/showthread.php?t=1033811
2nd tip down.
EP2008 said:
Being the type of person who doesn't like to put charge cycles on a battery if I don't need to, I like keeping things plugged in when I use them. PLEASE ASUS, sell me a cable that is longer then two feet. i can barely put my tablet on my side table because it pulls the cord. Now, my "hidden" needs to be way out in the open for things to reach... I will pay good money for a LONG cable
Click to expand...
Click to collapse
Try this, good price and quality:
http://www.amazon.com/gp/product/B0...17145&creative=399349&creativeASIN=B001TH7GUU
dotpro said:
Try this, good price and quality:
http://www.amazon.com/gp/product/B0...17145&creative=399349&creativeASIN=B001TH7GUU
Click to expand...
Click to collapse
That's no good its a usb 2 cable.
stuntdouble said:
That's no good its a usb 2 cable.
Click to expand...
Click to collapse
Sorry, Amazon doesn't seem to have those, surprising....
Ebay does though:
USB 30" Retractable Ext Cable Type A Male to Type A Fem
dotpro said:
Sorry, Amazon doesn't seem to have those, surprising....
Ebay does though:
USB 30" Retractable Ext Cable Type A Male to Type A Fem
Click to expand...
Click to collapse
Doesnt specify which usb type that cable is in the listing. Just says 30inches long. So I would say that was USB 2.0 as well. Theyre usually blue tipped if they are usb 3 btw and theyre new so theyre not cheap.
http://www.lindy.co.uk/3m-usb-3-extension-cable-type-a-male-to-a-female-blue/31911.html
This link is just for an example.
http://s.dealextreme.com/search/usb+3.0+extension
5 dollars for a 180cm usb 3.0 cable, i just ordered one.
Monoprice!!
http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10303#1030309
The only thing sucks is shipping can be sucky if you dont live near California
That's why i usually wait to buy stuff there so that way i get more bang for my shipping, they have tons of stuff and really good prices
FYI & Offtopic
[They have excellent ethernet cables, i very good quality, i have verified them with iperf and tcpbench]
I i thought it was weird it needs a USB 3.0 extension cable
but i looked in the charger and connector USB plugged and there is 1 extra pin in the middle
neotekz said:
http://s.dealextreme.com/search/usb+3.0+extension
5 dollars for a 180cm usb 3.0 cable, i just ordered one.
Click to expand...
Click to collapse
Thanks for the link. I just ordered one. This will save me from a lot of frustration . I appreciate all the replies ;-)
EP2008 said:
Thanks for the link. I just ordered one. This will save me from a lot of frustration . I appreciate all the replies ;-)
Click to expand...
Click to collapse
its the least i can do since it was your link that to the ncix page is the reason i have the transformer so early. did you get yours today too?
neotekz said:
its the least i can do since it was your link that to the ncix page is the reason i have the transformer so early. did you get yours today too?
Click to expand...
Click to collapse
I got it yesterday and it hasnt left my hands since. This device can easily replace my laptop,which i haven't turned on all day
I can't wait to get a keyboard dock
SlimDan22 said:
Monoprice!!
http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10303#1030309
The only thing sucks is shipping can be sucky if you dont live near California
That's why i usually wait to buy stuff there so that way i get more bang for my shipping, they have tons of stuff and really good prices
FYI & Offtopic
[They have excellent ethernet cables, i very good quality, i have verified them with iperf and tcpbench]
I i thought it was weird it needs a USB 3.0 extension cable
but i looked in the charger and connector USB plugged and there is 1 extra pin in the middle
Click to expand...
Click to collapse
Monoprice is good as well but unfortunately, they are out of stock for those types.
Here is from amazon, 10feet ,
http://www.amazon.com/gp/product/B0...17145&creative=399349&creativeASIN=B003YNTLHI
or 6feet,
http://www.amazon.com/gp/product/B0...17145&creative=399349&creativeASIN=B003YNQ6DK
dotpro said:
Monoprice is good as well but unfortunately, they are out of stock for those types.
Here is from amazon, 10feet ,
http://www.amazon.com/gp/product/B0...17145&creative=399349&creativeASIN=B003YNTLHI
Click to expand...
Click to collapse
Yeah i just noticed that
I would have ordered from deal extreme but i dont want to wait 3 weeks for it
I ordered this 6 footer from amazon, has free shipping, 6 Bucks
http://www.amazon.com/6FT-USB-3-0-Extension-Cable/dp/B0037ECAQ8/ref=pd_cp_e_1
SlimDan22 said:
Yeah i just noticed that
I would have ordered from deal extreme but i dont want to wait 3 weeks for it
I ordered this 6 footer from amazon, has free shipping, 6 Bucks
http://www.amazon.com/6FT-USB-3-0-Extension-Cable/dp/B0037ECAQ8/ref=pd_cp_e_1
Click to expand...
Click to collapse
We are from Canada so most Amazon stores don't ship here and the ones that do still takes a few weeks.
EP2008 said:
I got it yesterday and it hasnt left my hands since. This device can easily replace my laptop,which i haven't turned on all day
I can't wait to get a keyboard dock
Click to expand...
Click to collapse
Did you preorder the dock yet?
I went the other way round... instead of getting a USB extension cable, I assembled a power cord extension cable
I had all the spare parts lying around, so it cost me exactly $0, and maybe 5 minutes of my time...
Has anyone confirmed the 3.0 extension cable works? I I just tried and tested transformer doesn't charge through it. What is worse though is that I breaks the normal charger. I had to unplug everything for 20 minutes to get it to charge again.
neotekz said:
Did you preorder the dock yet?
Click to expand...
Click to collapse
Yes, from visions. Amazon had my first order, but I cancelled after seeing visions price on the dock. I think everyone will be gerting the dock in at the same time, so I went on price instead of shipping speed.
dazzawright said:
Has anyone confirmed the 3.0 extension cable works? I I just tried and tested transformer doesn't charge through it. What is worse though is that I breaks the normal charger. I had to unplug everything for 20 minutes to get it to charge again.
Click to expand...
Click to collapse
This is worrisome. Can someone confirm?
EP2008 said:
This is worrisome. Can someone confirm?
Click to expand...
Click to collapse
To allay fears... this is who I based the information from:
bobcatuk said:
I purchased a USB 3 Cable that has the correct amount of pins needed to be used as an extension cable (Male to Female) with the Asus charger, so with a 2 meter cable i can now sit on the sofa with it plugged into the charger to get full charge whilst using the transformer.
Saves having to put it down close to a power point to charge it with the silly short cable that it came with.
Click to expand...
Click to collapse
From this post HERE.
I'm sure it will charge fine, but pretty sure you won't be able to use it as a data cable to your pc. I've seen a lot of people confusing usb 2.0 with usb 3.0 cables. Be careful as they are very different.

[Q] 40-pin Connector

Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
Click to expand...
Click to collapse
No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
Click to expand...
Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Click to expand...
Click to collapse
I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
Click to expand...
Click to collapse
Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.

OEM cable?

Does anyone know where I can buy an OEM cable for the amaze? I find that normal micro usb cables fit pretty loose. But no one seems to stock the oem ones.
http://www.expansys-usa.com/htc-flyer-data-cable-dc-t500-extmicro-usb-12pin-white-209995/
They are the only ones selling it in the US and they don't sell it in black. I called HTC first and after being forwarded to the parts and repair department, they refused to send me one nor did they offer to sell me one direct. The person who I dealt with suggested Amazon.com but directed me to the wrong cable because he didn't know the difference between MicroUSB and ExtMicroUSB.
i got mine off ebay. i prefer these cables because they seem to charge the phone a lot quicker than the standard micro usb
Thanks for the link!
As for ebay, what did you search for? All I get is junk. Must not be searching for the right term.
I don't know about probablecauz69, but before buying the cable from Expansys, I looked on eBay and found the same DC T500 cable selling for $14.99, so it wasn't any cheaper.
To provide a follow up to questions about the charging speed, the ExtMicro USB cable does indeed charge significantly faster than a standard Micro-USB cable. It's not even close. I charged my battery from about 50% to full on a PC USB port in just under three hours with the ExtMicro USB cable, while it would slowly lose charge while connected to a USB port with a Micro-USB cable.
Using the wall charger, it's commonly said that it takes three hours to charge an Amaze's battery from empty to full with the stock ExtMicro USB cable. I can attest that while using the Micro-USB cable, it charged about 8-10% per hour with the phone in airplane mode, which meant that it took about 10-12 hours to go from empty to full.
While it's possible that the Micro-USB cable I was using was defective and I should have tested one of the other Micro-USB cables I had, my Motorola Micro-USB car charger didn't seem to do much better and its rated output is 950mA. I do feel better about using an OEM cable that fits and charges as expected now.
If you happen to get an Amaze second-hand, you have to make sure to get the ExtMicro USB cable if you want the phone to charge as quickly as it should.
Snakecharmed said:
I do feel better about using an OEM cable that fits and charges as expected now.
Click to expand...
Click to collapse
It fits a lot better. Sadly contacting HTC doesn't help much as they don't sell them.
check your pm chris.
Sent from my HTC Amaze 4G using XDA
Sikety said:
check your pm chris.
Sent from my HTC Amaze 4G using XDA
Click to expand...
Click to collapse
Please don't make a post just to say check your pm. Every user should get an instant email(if they have it set that way) or at the very least will see the notification when they log in. This is low level spamming imo and needs to stop.
wardfan220 said:
Please don't make a post just to say check your pm. Every user should get an instant email(if they have it set that way) or at the very least will see the notification when they log in. This is low level spamming imo and needs to stop.
Click to expand...
Click to collapse
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?
chrisb2e9 said:
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?
Click to expand...
Click to collapse
You can setup notifications to automatically turn on for each thread you reply to via the user panel. Also if you don't want to auto subscribe to all, at the bottom of your reply post before you submit it there's an option for subscriptions. Instant email is what mine is set at.
Sent from my HTC EVO 3D via XDA Premium App.
chrisb2e9 said:
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?
Click to expand...
Click to collapse
Roflmao!!!!
Sent from my HTC_Amaze_4G using XDA
I was looking for the OEM replacement cables too, which are surprisingly hard to find.
I found this seller on ebay selling the white EXTMICRO usb cables, $20 for TWO usb cables.
HTC OEM CABLES
They are marked as the HTC Flyer cable, but are identical to the cable I got with my Amaze. I was able to make a offer which he accepted for $12 + free shipping for the two cables, meaning each cable was only 6 bucks.
Cool thank you!!!
You can get another cable using your warranty. Just call HTC and ask them for a replacement cable.
Sent from my HTC_Amaze_4G using XDA
ImperialX12 said:
You can get another cable using your warranty. Just call HTC and ask them for a replacement cable.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
What he said.
I called HTC to get a replacement battery a few weeks ago and asked them about the cable while I was at it. The first guy I talked to directed me to their HTC Accessories website, but the cable on sale was a regular MicroUSB, not the Ext-MicroUSB. He then transferred me to a girl to take care of my replacement order. While I was talking to her, I asked about the USB cable again, and she just threw it into my order for free, no questions asked.
Moral of the story: Don't waste $20. Give HTC a call and get it for free
I tried that at first and they said to contact mobilicity. Maybe I needed to ask a bit harder.
I called up today, didn't have the greatest luck. The chick didn't seem to know very much and said she had never heard about the free accessories under warranty.
Specifically, I wanted a new back case to see if it helps with poor reception when I am holding the phone.
She told me she would send me an email with details, but I never got a thing. Going to try again later.
I just got off of the phone with HTC Support and they are sending me another cable. I just asked them about getting a replacement cable and that mine was damaged, and the rep setup a ticket to ship one out for me free of charge.
This seller sells the EXTMicro USB cables for $ 9.65 a piece with free shipping, http://www.ebay.com/itm/NEW-OEM-HTC...Accessories&hash=item41651f69f2#ht_1608wt_905
I have an Amaze 4G now too and I'm going to order two extra cables, one for the car and an extra one just in case

nokia wireless charger for sale 50% @ AT&T

Purchase price ends up being $24.50 (free shipping)
Here is the slickdeals page:
http://slickdeals.net/permadeal/100...-dt900-wireless-charging-plate-various-colors
Here is the direct link to the product page on AT&T's store.
http://www.att.com/shop/wireless/accessories/chargers/sku6290260.html#fbid=qSp2UZyiPyT
I got excited thinking it was the Nokia charging stand but no just the plate. They go for $30 new everywhere but full retail is like $45. Wish it was the stand for that price!
Got one of these and after putting some magnets in it to hold the phone in place and using some 2 sided tape to hold it to my desk its great. Only beef if that it does not use a normal USB cable but I swapped out the plugs so I can use my micro USB cable. But if you use this you will need to keep the stock ac adapter as it is 12 volts and remember not to use that to charge up your phone wired.
Great charger and the sweet sport for the DNA on it is huge.
photos or links on HOWTO
bignazpwns said:
Got one of these ... but I swapped out the plugs so I can use my micro USB cable..
Click to expand...
Click to collapse
Got any photos or links on how to do this?
I'd love to replace my bulkie Nokia adapter with a USB brick.
Ditto. My cat chewed my Nokia cable which is pretty much impossible to replace on it's own (I've tried contacting Nokia a few times and they've been unhelpful) so my charger is useless. If only this thing used a USB cable...
Basicly you just order the female ends online. Check the pin out. Pin 1 is power. Pin 4 is ground. Just desolder the stock jack solder the new micro USB in. Epoxy it down to hold it the trim the case to fit the new plug. I'll get some pics and part numbers and make a guide and post it when I get a chance.
dot45 said:
Purchase price ends up being $24.50 (free shipping)
Here is the slickdeals page:
http://slickdeals.net/permadeal/100...-dt900-wireless-charging-plate-various-colors
Here is the direct link to the product page on AT&T's store.
http://www.att.com/shop/wireless/accessories/chargers/sku6290260.html#fbid=qSp2UZyiPyT
Click to expand...
Click to collapse
I've got a couple of these, one for work and one for home. I don't think they look that great and the wall wart is huge, but they're well made and they do the job.
Cool
dot45 said:
Purchase price ends up being $24.50 (free shipping)
Here is the slickdeals page:
http://slickdeals.net/permadeal/100...-dt900-wireless-charging-plate-various-colors
Here is the direct link to the product page on AT&T's store.
http://www.att.com/shop/wireless/accessories/chargers/sku6290260.html#fbid=qSp2UZyiPyT
Click to expand...
Click to collapse
last time this happened, i went via the employee discount page from work, and it took another 50% off (12.50 total).
It works great, even w/ the diztronic case.
Went ahead and ordered from AT&T. It'll be nice to not have to deal with the plug!
I love mine and got it from at&t I wish they had more colors but for the price it can't be beat. Been using mine for a month no problems so far * knock on wood*.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Mine came the very next day. So far I'm very pleased with it. Very convenient... The only possible issue I see with it is the charging light never goes out even though the phone is fully charged.

[Q] How do I know if my USB cable support ADB and fastboot.

Bought my Droid DNA used. No cable. Got a Verizon wireless cable.
I'd like to root but, but before I do I would like to know if my cable supports ADB and fastboot (Moonshine.io warns that I must have this cable).
amordesoul said:
Bought my Droid DNA used. No cable. Got a Verizon wireless cable.
I'd like to root but, but before I do I would like to know if my cable supports ADB and fastboot (Moonshine.io warns that I must have this cable).
Click to expand...
Click to collapse
setup adb/fastboot and see if it detects your device
If the serial number isn't in the htc system you can call them and say your charger is broken and they send out a free one. Every serial number gets 1.
Phaded said:
If the serial number isn't in the htc system you can call them and say your charger is broken and they send out a free one. Every serial number gets 1.
Click to expand...
Click to collapse
Tried it - it would have worked if I had the original cord to exchange. I could have tried lying to them and saying that I would have sent the cord in after they sent me one - but with all that sneaking around it seems simpler to go on Amazon and just purchase the damn cord.
amordesoul said:
Tried it - it would have worked if I had the original cord to exchange. I could have tried lying to them and saying that I would have sent the cord in after they sent me one - but with all that sneaking around it seems simpler to go on Amazon and just purchase the damn cord.
Click to expand...
Click to collapse
I got mine replaced and they told me to "dispose of the defective charger when you have confirmed the replacement is working in a proper environment". I just gave them my serial number and had no issue. My charger really broke though the one mine came with made a lot of noise in the wall I said that I was concerned it was a fire hazard and it probably was and the rep was nice and said yeah stop using that we will ship you one for free. They don't want your defective materials. I also got my sim tray replaced and so did my brother and they said dispose of the defective material in the proper environment to both of us. Maybe you got a bad rep?
Sent from my HTC Droid DNA using XDA Premium 4 mobile app
Jaggar345 said:
Maybe you got a bad rep?
Click to expand...
Click to collapse
Yeah yo. My rep is way bad. Really though I am going to send the phone in to have the battery replaced while it is still under warranty (isn't holding a very long charge as it is). Maybe they will send me a replacement charger and cable out of the kindness of their hearts.
I bet the battery got this way by using a car charger or some non OEM charger. Universal my ass.

Categories

Resources