OEM cable? - HTC Amaze 4G

Does anyone know where I can buy an OEM cable for the amaze? I find that normal micro usb cables fit pretty loose. But no one seems to stock the oem ones.

http://www.expansys-usa.com/htc-flyer-data-cable-dc-t500-extmicro-usb-12pin-white-209995/
They are the only ones selling it in the US and they don't sell it in black. I called HTC first and after being forwarded to the parts and repair department, they refused to send me one nor did they offer to sell me one direct. The person who I dealt with suggested Amazon.com but directed me to the wrong cable because he didn't know the difference between MicroUSB and ExtMicroUSB.

i got mine off ebay. i prefer these cables because they seem to charge the phone a lot quicker than the standard micro usb

Thanks for the link!
As for ebay, what did you search for? All I get is junk. Must not be searching for the right term.

I don't know about probablecauz69, but before buying the cable from Expansys, I looked on eBay and found the same DC T500 cable selling for $14.99, so it wasn't any cheaper.

To provide a follow up to questions about the charging speed, the ExtMicro USB cable does indeed charge significantly faster than a standard Micro-USB cable. It's not even close. I charged my battery from about 50% to full on a PC USB port in just under three hours with the ExtMicro USB cable, while it would slowly lose charge while connected to a USB port with a Micro-USB cable.
Using the wall charger, it's commonly said that it takes three hours to charge an Amaze's battery from empty to full with the stock ExtMicro USB cable. I can attest that while using the Micro-USB cable, it charged about 8-10% per hour with the phone in airplane mode, which meant that it took about 10-12 hours to go from empty to full.
While it's possible that the Micro-USB cable I was using was defective and I should have tested one of the other Micro-USB cables I had, my Motorola Micro-USB car charger didn't seem to do much better and its rated output is 950mA. I do feel better about using an OEM cable that fits and charges as expected now.
If you happen to get an Amaze second-hand, you have to make sure to get the ExtMicro USB cable if you want the phone to charge as quickly as it should.

Snakecharmed said:
I do feel better about using an OEM cable that fits and charges as expected now.
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Click to collapse
It fits a lot better. Sadly contacting HTC doesn't help much as they don't sell them.

check your pm chris.
Sent from my HTC Amaze 4G using XDA

Sikety said:
check your pm chris.
Sent from my HTC Amaze 4G using XDA
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Please don't make a post just to say check your pm. Every user should get an instant email(if they have it set that way) or at the very least will see the notification when they log in. This is low level spamming imo and needs to stop.

wardfan220 said:
Please don't make a post just to say check your pm. Every user should get an instant email(if they have it set that way) or at the very least will see the notification when they log in. This is low level spamming imo and needs to stop.
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Click to collapse
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?

chrisb2e9 said:
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?
Click to expand...
Click to collapse
You can setup notifications to automatically turn on for each thread you reply to via the user panel. Also if you don't want to auto subscribe to all, at the bottom of your reply post before you submit it there's an option for subscriptions. Instant email is what mine is set at.
Sent from my HTC EVO 3D via XDA Premium App.

chrisb2e9 said:
I actually don't get email's for this. How do I set that? Maybe you could please send me a pm?
Click to expand...
Click to collapse
Roflmao!!!!
Sent from my HTC_Amaze_4G using XDA

I was looking for the OEM replacement cables too, which are surprisingly hard to find.
I found this seller on ebay selling the white EXTMICRO usb cables, $20 for TWO usb cables.
HTC OEM CABLES
They are marked as the HTC Flyer cable, but are identical to the cable I got with my Amaze. I was able to make a offer which he accepted for $12 + free shipping for the two cables, meaning each cable was only 6 bucks.

Cool thank you!!!

You can get another cable using your warranty. Just call HTC and ask them for a replacement cable.
Sent from my HTC_Amaze_4G using XDA

ImperialX12 said:
You can get another cable using your warranty. Just call HTC and ask them for a replacement cable.
Sent from my HTC_Amaze_4G using XDA
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Click to collapse
What he said.
I called HTC to get a replacement battery a few weeks ago and asked them about the cable while I was at it. The first guy I talked to directed me to their HTC Accessories website, but the cable on sale was a regular MicroUSB, not the Ext-MicroUSB. He then transferred me to a girl to take care of my replacement order. While I was talking to her, I asked about the USB cable again, and she just threw it into my order for free, no questions asked.
Moral of the story: Don't waste $20. Give HTC a call and get it for free

I tried that at first and they said to contact mobilicity. Maybe I needed to ask a bit harder.

I called up today, didn't have the greatest luck. The chick didn't seem to know very much and said she had never heard about the free accessories under warranty.
Specifically, I wanted a new back case to see if it helps with poor reception when I am holding the phone.
She told me she would send me an email with details, but I never got a thing. Going to try again later.

I just got off of the phone with HTC Support and they are sending me another cable. I just asked them about getting a replacement cable and that mine was damaged, and the rep setup a ticket to ship one out for me free of charge.

This seller sells the EXTMicro USB cables for $ 9.65 a piece with free shipping, http://www.ebay.com/itm/NEW-OEM-HTC...Accessories&hash=item41651f69f2#ht_1608wt_905
I have an Amaze 4G now too and I'm going to order two extra cables, one for the car and an extra one just in case

Related

[Q] Official OEM HTC Charging Cable

I've noticed while spec'd as MicroUSB, the OEM cable for the Amaze has a different design for the end that interfaces with the phone. It's very solid and snaps into the receiving port. All other "standard" designs fit loosely in the port and I feel it will wear it out over time. Is there any place to buy the OFFICIAL cable without having to go for the wall plug as well? Being that the other end is standard USB, I could plug it in to the car charger with a female USB out. My current charger is a job I bought from a T-Mobile retail store that fits way too loosely since it's the typical MicroUSB form factor.
I believe you can call Htc and order one. I remember someone saying they even got theirs for free. Check the htc websitefor info
Sent from my HTC Amaze 4G using XDA App
xndabox said:
I believe you can call Htc and order one. I remember someone saying they even got theirs for free. Check the htc websitefor info
Sent from my HTC Amaze 4G using XDA App
Click to expand...
Click to collapse
According to HTC's limited manufacturer's warranty they will replace every accessory that came with your phone once.
Give them a call.
Will give a try guys, thanks
UPDATE: It worked! They're sending another cable
Just curious, is the OEM charging cable an accessory? (Rhetorical)
If so, I'm moving this to the Accessories thread.
i was wondering the same
i want the same cable as oem just longer.
does anyone know where to find one?

Broken Charger!

So I woke up this morning to find that my charger is broken! The part that plugs into the phone is completely bent, and I can't seem to find one anywhere. Does anyone know if the warranty from Verizon or HTC will cover the charger? It's still under the 1 year. Any help would be appreciated.
I don't think vzw covers the cables under warranty, but you should at least call.
If they don't help you out, try this:
http://shop.htcpedia.com/htc-dc-m400-micro-usb-data-cable.html
****EDIT****
In post 10, below, feralicious provides a link to the proper 12-pin USB cable (the Flyer and the Rezound have the same connectors).
It's white but it works.
Sent from my ADR6425LVW using Tapatalk
You can use a standard USB to micro USB cable.
I know any USB cable will work, that's what I'm using for right now, but they don't fit as snug as the cable that actually came with the phone. The normal USB cables feel too loose and wiggle around too much for my liking.
Sent from my HTC Rezound
The link is there to order a new one then, I doubt Verizon will replace it for free.
Yeah, that one is just a normal USB one. I contacted htc directly and I think they might replace it. Hopefully anyway..
Sent from my HTC Rezound
Odd result: a standard USB to micro USB cable from monoprice doesn't actually charge my phone even though the phone claims to be charging AC, the HTC USB cable does.
Anyone else notice anything like this?
Very odd, I'm using a standard charger to charge my phone for the time being and it charges fine. It just doesn't feel secure enough is all. It is an HTC branded charger though. Don't know if that makes a difference.
Ozy666 said:
Odd result: a standard USB to micro USB cable from monoprice doesn't actually charge my phone even though the phone claims to be charging AC, the HTC USB cable does.
Anyone else notice anything like this?
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Sent from my HTC Rezound
http://forum.xda-developers.com/showthread.php?t=1358806&page=3
This thread is about the OEM charge cables. In case you need to order one. The one linked at the bottom of post #21. The DC T500 is the part number. Most places only have it in white though.
TwinkleStarz said:
Yeah, that one is just a normal USB one. I contacted htc directly and I think they might replace it. Hopefully anyway..
Sent from my HTC Rezound
Click to expand...
Click to collapse
This one fits snug with that snap in you get from the original one. I bought two of them and they work great. I just wish they were black.
http://www.expansys-usa.com/htc-flyer-data-cable-dc-t500-extmicro-usb-12pin-white-209995/
Thank you everyone for your help. I called Verizon and they were willing to replace it but they don't even have the ability to order the same cable that came with the phone, they only had standard cables. So I actually ended up calling HTC customer service directly, and they sent a new charger & cable no questions asked! They didn't even require me to send the broken one back to them. Thinking I will be calling them first thing with any problems I have from now on!
Sent from my HTC Rezound

[Q] HELP!!!!!!!!

My charger just broke (silver part broke off from the n) and i was wondering if i could get a free one b/c i am under warranty (1 yr)
You would need to take the cord in to a B&N and plead your case. I know I replace them when someone brings one in, but I only do one. Remember though, each store has the discretion to not replace the cord. They generally break because they have been mishandled, yet it is not unthinkable that one could be faulty.
Also, there are two choices when it comes to charger replacement. There is the $25 cord/charger and (the less known) $15 cord only kit.
Good luck.
Joseph777 said:
My charger just broke (silver part broke off from the n) and i was wondering if i could get a free one b/c i am under warranty (1 yr)
Click to expand...
Click to collapse
u can just go on to b&n online chat and tell them of your problem. after that they will just ask you for ur device's serial number and shipping info and u should get it within 3-5 days. i did that for both my cord and charger and i got my replacements free of charge.
ShinnAsuka said:
u can just go on to b&n online chat and tell them of your problem. after that they will just ask you for ur device's serial number and shipping info and u should get it within 3-5 days. i did that for both my cord and charger and i got my replacements free of charge.
Click to expand...
Click to collapse
I did basically the same thing, but I called instead.
I did the online chat too pretty painless. 2-3 business days
I have been known to flirt with the female staff and get a free charger / cord.
Temetka said:
I have been known to flirt with the female staff and get a free charger / cord.
Click to expand...
Click to collapse
Lol!!!! Good method lol mine is still good but when it breaks ill call
Sent from my BNTV250 using xda premium

Anyone have an extra usb cable?

My USB cable broke when my huge phone fell from the couch while charging and it landed on the cable. It only bent the cable, the phone is ok but I'm in need of another usb cable.
If anyone has an extra one please let me know
Sent from my SAMSUNG-SGH-I717 using xda premium
Never mind! I found one for $4 at Sam's club.
Can a mod delete this thread please
Sent from my SAMSUNG-SGH-I717 using xda premium
lil off topic, but if anybody has a charging cable they wanna give...... (charging cable meaning shorted)
SayWhat10 said:
lil off topic, but if anybody has a charging cable they wanna give...... (charging cable meaning shorted)
Click to expand...
Click to collapse
For the price your asking for someone to spend to mail one to you, you could have one or several ordered online. USB cables of all lengths are nearly free online. Start on amazon, where they start at $0.01 + Shipping
http://www.amazon.com/gp/search/ref...1342450826&rh=k:micro+USB,n:172282&sort=price
Here's a cable for under $3 with free shipping.
http://www.amazon.com/ECOMGEAR-Micr...d=1342450971&sr=1-15&keywords=short+micro+USB
The short is best done on the charger side, not cable, but is easily done on either.
Chief Geek said:
For the price your asking for someone to spend to mail one to you, you could have one or several ordered online. USB cables of all lengths are nearly free online. Start on amazon, where they start at $0.01 + Shipping
http://www.amazon.com/gp/search/ref...1342450826&rh=k:micro+USB,n:172282&sort=price
Here's a cable for under $3 with free shipping.
http://www.amazon.com/ECOMGEAR-Micr...d=1342450971&sr=1-15&keywords=short+micro+USB
The short is best done on the charger side, not cable, but is easily done on either.
Click to expand...
Click to collapse
thanks but i already have extra cables
i just dont know how to short them
i dont mind buying a new cord if its only a couple bucks and already shorted
i just cant seem to find any for sale
SayWhat10 said:
thanks but i already have extra cables
i just dont know how to short them
i dont mind buying a new cord if its only a couple bucks and already shorted
i just cant seem to find any for sale
Click to expand...
Click to collapse
Cut insulation back from one of those cables. ID the data pins/wires (connected to center contacts), sort those. There's lots of diagrams of the internal of USB connectors, find one and try it out.
monoprice.com
great place for any type of cables and fast shipping

[Q] How do I know if my USB cable support ADB and fastboot.

Bought my Droid DNA used. No cable. Got a Verizon wireless cable.
I'd like to root but, but before I do I would like to know if my cable supports ADB and fastboot (Moonshine.io warns that I must have this cable).
amordesoul said:
Bought my Droid DNA used. No cable. Got a Verizon wireless cable.
I'd like to root but, but before I do I would like to know if my cable supports ADB and fastboot (Moonshine.io warns that I must have this cable).
Click to expand...
Click to collapse
setup adb/fastboot and see if it detects your device
If the serial number isn't in the htc system you can call them and say your charger is broken and they send out a free one. Every serial number gets 1.
Phaded said:
If the serial number isn't in the htc system you can call them and say your charger is broken and they send out a free one. Every serial number gets 1.
Click to expand...
Click to collapse
Tried it - it would have worked if I had the original cord to exchange. I could have tried lying to them and saying that I would have sent the cord in after they sent me one - but with all that sneaking around it seems simpler to go on Amazon and just purchase the damn cord.
amordesoul said:
Tried it - it would have worked if I had the original cord to exchange. I could have tried lying to them and saying that I would have sent the cord in after they sent me one - but with all that sneaking around it seems simpler to go on Amazon and just purchase the damn cord.
Click to expand...
Click to collapse
I got mine replaced and they told me to "dispose of the defective charger when you have confirmed the replacement is working in a proper environment". I just gave them my serial number and had no issue. My charger really broke though the one mine came with made a lot of noise in the wall I said that I was concerned it was a fire hazard and it probably was and the rep was nice and said yeah stop using that we will ship you one for free. They don't want your defective materials. I also got my sim tray replaced and so did my brother and they said dispose of the defective material in the proper environment to both of us. Maybe you got a bad rep?
Sent from my HTC Droid DNA using XDA Premium 4 mobile app
Jaggar345 said:
Maybe you got a bad rep?
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Click to collapse
Yeah yo. My rep is way bad. Really though I am going to send the phone in to have the battery replaced while it is still under warranty (isn't holding a very long charge as it is). Maybe they will send me a replacement charger and cable out of the kindness of their hearts.
I bet the battery got this way by using a car charger or some non OEM charger. Universal my ass.

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