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I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
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Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.
This thread is about the famous 'data hanging' problem experience on SGS2's and how to address it on the Three Network in the UK. (Where the green arrow gets stuck on uploading with no download).
The problem from what I understand is that the handset constantly changes between GPRS, 3G, H and H+ to save power. Fast Dormancy is a setting the SGS2 uses to make this even more frequent.
The Three network is pretty flaky, and relies on 'borrowing' signal from other providers. This means EVEN MORE changes. The SGS2 doesn't deal with changes particularly well and due to the sheer number, often gets stuck when a new connection is formed. Cycling data connection will fix the problem temporarily
I get this problem with stock firmware a little and custom firmware a lot.
I do not want to be stuck on KE4 forever and I do not want Three's stupid games installed. I am very annoyed.
Update 19 August 2011
I spoke to Three today. I explained what happened and both the first line rep and his manager knew the problem that I have. They acknowledged that it is an issue that they are in talks with Samsung about trying to fix.
They told me that I can have an exchange, but that EVERY SINGLE ANDROID PHONE ON THEIR NETWORK has this problem.
However they still refused to give me a refund as I'm (well) out of my 14 day cooling off. I told the guy that under the Sale of Goods Act, if something doesn't do what it says on the box I can get a refund for an indefinite 'reasonable' amount of time.
I am getting a call back from his superior this week. Will report on progress, but this is big. Three are selling phones that they know don't work properly on a mass scale. I am going to use this to my advantage.
I bought mine sim free. Was on t mobile for a while and moved the 3 a couple of weeks ago. I've not noticed any problems as you've described. I once had this on O2 though and it turned out to be a localised network fault.
Are you using juicedefender? JD caused that same problem with my old Milestone, but so far it's fine on SGS2 on Three.
mike freegan said:
Hi guys. I have this phone on Three here in the UK and annoyingly, several times a day, the data stops working. It gets stuck with the uploading arrow in the bar (no download) and will just sit there.
Cycling the radio / flight mode brings it back to life for a few hours. Does anyone else on Three experience this? I need to know if mine is a faulty handset, or if its a network problem.
This happens regardless of which ROM I use.
Cheers
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Mike, mine is exactly the same. It will absolutely fly for most of the day (even sometimes days at a time) and then it will just get stuck. Press and hold power to deactivate, and reactivate 'data network mode' and is well again till next time.
Seems to happen more when the phone has been sleeping for a prolonged time but not always the case. Doesn't appear to be any pattern. Changing ROM makes no difference here and I've quadruple checked my APN settings.
mike freegan said:
Hi guys. I have this phone on Three here in the UK and annoyingly, several times a day, the data stops working. It gets stuck with the uploading arrow in the bar (no download) and will just sit there.
Cycling the radio / flight mode brings it back to life for a few hours. Does anyone else on Three experience this? I need to know if mine is a faulty handset, or if its a network problem.
This happens regardless of which ROM I use.
Cheers
Click to expand...
Click to collapse
Known issue.Is not carrier dependent.Same here with Vodafone Greece.Some guys told that is hardware fault and some software.I think is software problem
Sent from my GT-I9100 using Tapatalk
It is the modem firmware. Once I updated to kf2 modem the problem dissapeared.
Sent from my GT-I9100 using XDA Premium App
This happens to me most days, I have been rebooting to get back online. I will try the flight mode on and off to see if that helps.
But this is obviously a problem with Three network. I just thought it was Three`s sneaky way of throttling my "as much as you can eat" data plan.
I have KF2 modem and the issue continues.
I am glad to hear that others face the same problem. Is anyone in the UK on another network experienceing it? My friend is on Vodafone and we have the same ROM. He does not experience the issue at all.
Does anyone have a link to a thread which documents this issue?
I rely on Whatsapp and Email for communication, and this stops both from working. I might actually have to send my SGSII back if it continues
I'm on Three UK and have not experienced this problem yet. Shall let you know if/when I do.
Sent from my GT-I9100 using XDA App
Ive definately had this recently. didnt have it b4 though.
I have this problem. Stops my LiveProfile from working properly. Its very random too.
Can be quite annoying.
Hopefully it's a software problem rather than hardware. Only time and updates will tell.
I'm on o2 network with stock KE7 XEU firmware.
Same as op. Three and on ke7
Just went to kf2.
Will see what happens
If anyone manages to fix this, please share.
Incidentally, my bluetooth does a very similar thing with my car stereo. It just freezes and requires cycling off and back on.
I'm on three and get the same issue.
I also do the flight mode recycle.
I'm also using juice defender.
It's not a major issue for me more of an annoyance
Sent from my GT-I9100 using XDA App
I just remembered something you can try. Change the APN from ( i think) three.co.uk to just 3INTERNET.
I also having this problem from last week. Before I do not have this problem. May be network problem.
Sanchless said:
I just remembered something you can try. Change the APN from ( i think) three.co.uk to just 3INTERNET.
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So far, this appears to be working!
(although I can no longer check my usage on the Three mobile website, but that's not too much of an issue)
I'll keep this thread updated with my progress.
Incidentally, I did not get this issue until I started flashing ROMs - or at least I didn't notice it.
I've been having this issue the past few nights on Orange. Fine during the day but at night the data stops.
Reboot the phone and it comes back. Just about to try KF2 modem to see if that helps.
yeh i have the same problem.... i can be going on internet browsing away then 4-5 pages in it just stops... and takes 1-2mins load and then just stops all together.
i dunno why its doing it...
im gonna call THREE in the morning ask what the hell going on.
also the H is soooooooo slow
3G when working is ok speed, but omg H is slow as
adamantell said:
yeh i have the same problem.... i can be going on internet browsing away then 4-5 pages in it just stops... and takes 1-2mins load and then just stops all together.
i dunno why its doing it...
im gonna call THREE in the morning ask what the hell going on.
also the H is soooooooo slow
3G when working is ok speed, but omg H is slow as
Click to expand...
Click to collapse
Please do let them know that a number of us are experiencing this. Although it doesn't seem limited to THREE, it definitely isn't on every handset.
Mine still hasn't done it since I changed APN as recommended above though.
Hi all,
I'm having a data connectivity issue on my phone when moving from 2G to 3G. If I'm connected to 2G, then move into an area of 3G coverage the phone will successfully migrate to the 3G network, however the data connection will often not start up for between 30 minutes and severanl hours. Flipping airplane mode will *sometimes* fix it, but more frequently, even rebooting the phone won't work. However, if I lock the phone to 3G from the settings, I do not encounter this issue at all. It only happens on my home provider (Jersey Telecom - they're small). In the UK, on Three, it didn't happen.
So, given that the problem can persist over reboots, and doesn't happen in the UK, it makes me think it's more likely a network issue, so I called them up. The network engineer managed to reproduce the issue on his colleagues Samsung Galaxy Note, but they are adamant that it's a phone issue and not a network issue, and is a matter of Samsung not sticking to the specs. The phone isn't currently rooted, but I can root it if it will help me debug the problem. From the sounds of it, it may be problem consistent to all Samsung radio phones on our network.. and I really don't want to switch to another phone.
They say that from their logs, the phone is not always trying to create (or presumably, migrate?) a PDP when moving to a 3G network. It's hard to say whether it's a problem with the phone or their logs.. has anyone else experienced a similar issue? Does anyone know how to access logs about the phone trying to create a PDP etc. so that I have something to compare with theirs?
Thanks
check out the modems thread and try a better modem
Sent from my checkrom jellybean powered sgs 3
I remember reading somewhere about people experiencing connectivity issues on the PadFone X where the only way to resolve it would be to restart the device. Has anyone found a work around? I just received one on Saturday and started noticing the issue yesterday.
Edit: or does anyone know the cause of it so I can avoid causing it?
I just got my Unlocked ATT X working on my T-Mobile account and I noticed that it will just lose all data sporadically throughout the day.
Sometimes I can fix it by making a phone call, but usually going into mobile networks and choosing the option without LTE will fix it until this option gets reset.
Looking at the engineering lte menu (found it with anycut) I can see that it's in LTE mode and "idle" when it has no data. So I wonder if it's wandering over to an ATT band and getting stuck.
I have the same isue at times. While at idle for extended period device loses connection and I have to reboot. Turning airplane mode on/off does nothing. Must reboot.
I don't know what changed, but one morning I woke up to my phone "off" and sitting on it's charger. When I turned it back on I forgot to disable LTE and ever since, LTE has worked perfectly.
Is anyone else experiencing hang ups when using mobile data? Every so often (multiple times throughout the day) data stops coming in and I see the upload arrow on the LTE but no apps or data respond until I flip on airplane mode and back off. It's been happening every day for over a week and factory reset didn't help.
Happened to me a few times but not super frequent. It was random and I figured it was verizon data service and not the phone. I didn't see any downtime for vzw online though so I dunno. There's a security update and maybe that'll fix the bug if it is one as well.
I've noticed this as well.
I mostly get it when I launch the Google Search/Assistant app. I can verify it immediately because it's not listening for my voice input. Another way to tell is that the newsfeed that Google usually loads doesn't appear, nor does it attempt to auto complete any searches I perform. I haven't had to cycle my Data or WiFi on/off to get it to work, I usually just kill the app from the Recents screen and relaunch it, whereupon it launches and performs normally.
I have noticed the same thing when it comes to my google feed/google app.
Just happened again and it's pretty annoying. Can't figure what's causing it. I noticed Pandora wouldn't play and then tried to open my Google feed and nothing. Tried YouTube and a few other apps and still nothing. Did a reboot and all is good. Will try and toggle data off and on next time
Still happening. Randomly when browsing things won't load and I'll notice the LTE upload arrow and nothing works until I toggle airplane mode. Starting to get on my nerves.
Good to know it wasn't just me.
I'm all the way in Korea so I can tell you if can't be the network provider at fault here. Also the immediate recovery after toggling airplane mode and back also points to this problem being a device issue.
This is quite irritating...
Quick update: after a factory reset the phone still hangs randomly on 4G up data until toggled off.
Hopefully the last update. Switched sim cards and it seemed to solve the issue. Been running 4G data instead of WiFi for the past two days without hiccups. May have been an issue when switching the card from my 6P.
I had random glitches with the data too. I noticed it has pretty weak RF performance compared to Moto Z and S7 Edge on verizon. I haven't tested S8 yet (waiting for unlocked)
Phone tricked me. Issues persist after new sim card. Now comes the battle of refurbished phones.
FWIW, I can't see any difference in RF performance good or bad vs my old HTC One M8. In good spots, service is still good. And in bad spots, it's still bad.
Well, service is great when it works. I assumed it was network prioritization but it happens even on a New billing cycle.
I replaced the sim card, reset the phone, used safe mode, and just got all brand new G6 in the mail. Same issue and Verizon doesnt know why. At this point it has to be a network issue.
As an interesting side note, I used my 6P all day with no issues this past weekend
06stang said:
Well, service is great when it works. I assumed it was network prioritization but it happens even on a New billing cycle.
I replaced the sim card, reset the phone, used safe mode, and just got all brand new G6 in the mail. Same issue and Verizon doesnt know why. At this point it has to be a network issue.
As an interesting side note, I used my 6P all day with no issues this past weekend
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I've had a similar issue recently, a few times. Sometimes the phone will say no network connection in certain apps, other times it just does not work, LTE arrows blinking, but no data, apps do not respond. However, it would not work after toggling airplane mode, so I rebooted. Oddly, when this happened, my wife opened the same app on her G6, and it worked (we were not on wifi). Not sure if it's a network issue, or not. I'm gonna try a factory reset and see if that corrects this. I've had the device for 10 days, has happened 3 times.
I had a similar issue 2 days ago; no Verizon internet when trying to use my Chamberlain garage door opener app. I got it to work again when switching networks from Global to LTE/CDMA and back to Global. After that I rebooted the phone, got off wifi to make sure Verizon data works. Haven't had a problem since.
Another update but I'm sure no one cares any more. Used my 6P all last week with no issues. Back on my G6 today and data freezing throughout the day. Verizon doesn't believe me and no one knows what to do. I'm SOL and this G6 is to blame.
My girlfriend and I have both bought 2 brand g6s. Within 30days of owning, all of the issue that have been presented on here have happened and continue to happen even after joining a different verizon network plan. We have not figured out a fix and these are BRAND NEW. Not refurbished phones