[Q] HTC Rezound unable to connect to 4G/3G - HTC Rezound

Hi there,
I've flashed Xtreme's ICS 4.0.3 rom through AmonRa and it went through smoothly. I flashed the kernel and everything that was listed in the "how to" but I can't seem to get onto the internet. I've looked around and I think it might be my APN settings but being a 4G phone I can't just type *228 and have VZ set my APNs for me. I'm connecting fine to the network and I'm sending data out but I can't receive data. Has anyone seen this problem before and is there a solution to it?

I'm actually having the same issue, after flashing the same ROM. It says I'm connected to the 4g/3g networks, but whenever trying to do something that uses data, it just hangs. My WiFi works on the ICS ROM, but when I restore back to stock with my nandroid backup, nothing works - no 4g, no 3g, no WiFi.

CollinswithanS said:
I'm actually having the same issue, after flashing the same ROM. It says I'm connected to the 4g/3g networks, but whenever trying to do something that uses data, it just hangs. My WiFi works on the ICS ROM, but when I restore back to stock with my nandroid backup, nothing works - no 4g, no 3g, no WiFi.
Click to expand...
Click to collapse
I've tried to restore my nandroid and it didn't work, and I'm not able to restore to stock (couldn't find option and doing factory reset on AmonRa didn't work). The only option I have left is to go with this ROM and so far I'm not able to get any form of data.

nrkid9 said:
I've tried to restore my nandroid and it didn't work, and I'm not able to restore to stock (couldn't find option and doing factory reset on AmonRa didn't work). The only option I have left is to go with this ROM and so far I'm not able to get any form of data.
Click to expand...
Click to collapse
Can your phone connect to WiFi? or does it not work either?

CollinswithanS said:
Can your phone connect to WiFi? or does it not work either?
Click to expand...
Click to collapse
My phone can connect to WiFi just fine, I've used it to sync the contacts with my google account so that I can still call and text people. It's just the data that isn't working.

Bump.
I've taken the phone to Verizon and they're going to send me a certified like-new. I'm not sure what happened to the 4G but even replacing the SIM didn't have any effect. I'm thinking one of the updates I flashed created this problem.

This might be a dumb reply... but since you were in the process of flashing ROMs and whatnot, I'm assuming you might have had to take the battery cover off. Did you put it back on when you were trying to get the 3G / 4G to work? The antennas are located there.
Only reason I ask is because I was freaking out when I couldn't get mine to work, either.

I'm losing 4G on cleanrom ICS. I'll have it after flash but later on, lose it. I think it only happens when I connect to the exchange server.
Nandroid got my 4G LTE back. I made a backup before I connected to the exchange server. I'll continue to monitor.
Sent from my ADR6425LVW using xda premium

So I found the problem. I called Verizon again (After two replacement phones and three phone calls!) and they transferred me to tier 1 tech, then to tier 2, and then finally to an "internal agent." After a brief review of my account he told me that someone had turned on the usage control at 5gb. I don't understand how this is possible -- Nobody has access to my account. So after disabling it my data has been working fine. If you're having data problems check your account
raider3bravo said:
I'm losing 4G on cleanrom ICS. I'll have it after flash but later on, lose it. I think it only happens when I connect to the exchange server.
Nandroid got my 4G LTE back. I made a backup before I connected to the exchange server. I'll continue to monitor.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I don't use an exchange server so I can't really help you here, but if it only drops at that time it's probably your server.
cpham817 said:
This might be a dumb reply... but since you were in the process of flashing ROMs and whatnot, I'm assuming you might have had to take the battery cover off. Did you put it back on when you were trying to get the 3G / 4G to work? The antennas are located there.
Only reason I ask is because I was freaking out when I couldn't get mine to work, either.
Click to expand...
Click to collapse
The battery cover was on fine.

nrkid9 said:
So I found the problem. I called Verizon again (After two replacement phones and three phone calls!) and they transferred me to tier 1 tech, then to tier 2, and then finally to an "internal agent." After a brief review of my account he told me that someone had turned on the usage control at 5gb. I don't understand how this is possible -- Nobody has access to my account. So after disabling it my data has been working fine. If you're having data problems check your account
I don't use an exchange server so I can't really help you here, but if it only drops at that time it's probably your server.
The battery cover was on fine.
Click to expand...
Click to collapse
Thanks. What should we ask the representative exactly to confirm this may have happened?
Sent from my ADR6425LVW using xda premium

Related

[Q] Inability to get a data connection

I got my Rezound on Friday, unlocked the kernel, and rooted it (by installing AmonRa recovery and using the rooted stock ROM found on this site).
Everything worked perfectly for most of Saturday, but starting Saturday evening and continuing to the present time, I have been unable to get any data connection whatsoever - not 3G or 4G. Wifi and the voice service work fine.
Any ideas?
So it was working after you flashed all of that but then just stopped working? When you say the "stock rooted ROM found on this site" did you get the one from the new OTA update that came out? or the original one? Which kernel are you using?
I'd probably try to reflash the kernel (and wipe if you didn't when you flashed the ROM)
base0x02 said:
So it was working after you flashed all of that but then just stopped working? When you say the "stock rooted ROM found on this site" did you get the one from the new OTA update that came out? or the original one? Which kernel are you using?
I'd probably try to reflash the kernel (and wipe if you didn't when you flashed the ROM)
Click to expand...
Click to collapse
Yes, it just stopped working. I was using it all day Saturday up until about 5:30, and when I tried to use it again around midnight it just wouldn't get any connection at all - it shows full bars, wifi works, and I can make and receive calls, but no data at all.
I got the "Stock Rooted OTA ROM w/ Firmware updated 1.27.12" from this thread, and the "Stock - 2.01.605.11 kernel with OTA from 1.26.12 updated 1.27.12" from the same thread.
Wipe what? The kernel?
Thanks.
have you tried a battery pull, removing and re-inserting the sim card?
con247 said:
have you tried a battery pull, removing and re-inserting the sim card?
Click to expand...
Click to collapse
Yes - no change.
beleynn said:
Yes - no change.
Click to expand...
Click to collapse
Did you make sure the covery is securely fit on the back? Also did you check with Verizon to make sure there's no outage in your area, and make sure that data didn't turn itself off?
with wifi, download lte toggle from the market and make sure it is on cdma auto prl or whatever +lte and not some other mode like wcdma or something.
MrSmith317 said:
Did you make sure the covery is securely fit on the back? Also did you check with Verizon to make sure there's no outage in your area, and make sure that data didn't turn itself off?
Click to expand...
Click to collapse
Yes, no, and yes, respectively - last night I was in downtown Philadelphia, and today and I'm home in the suburbs of Philly (~20 miles away), so I'm assuming it isn't the network - it would have to be a fairly widespread outage.
con247 said:
with wifi, download lte toggle from the market and make sure it is on cdma auto prl or whatever +lte and not some other mode like wcdma or something.
Click to expand...
Click to collapse
Done. It was already defaulting to "CDMA auto +LTE"
beleynn said:
Done. It was already defaulting to "CDMA auto +LTE"
Click to expand...
Click to collapse
Try toggling it to CDMA auto (prl) (so no lte) then switch back.
con247 said:
Try toggling it to CDMA auto (prl) (so no lte) then switch back.
Click to expand...
Click to collapse
No connection either way.
Have you tried a wipe?
it honestly could have just died. It is brand new, so it could be a lemon. Maybe your sim card died?
Did it heat up before this happened? I also lost data and couldnt get it back and right before it happened my phone overheated. The data transmission icon was lit up for over an hour so that probably caused it. I had to factory reset for everything to work again and have had no problems since.
con247 said:
Have you tried a wipe?
it honestly could have just died. It is brand new, so it could be a lemon. Maybe your sim card died?
Click to expand...
Click to collapse
The wipe seemed to fix it. Titanium Backup aside, I hope I don't have to go through that too frequently...
antispiral said:
Did it heat up before this happened? I also lost data and couldnt get it back and right before it happened my phone overheated. The data transmission icon was lit up for over an hour so that probably caused it. I had to factory reset for everything to work again and have had no problems since.
Click to expand...
Click to collapse
No. And in between when it was working and when it stopped, it was in airplane mode.
bump. i have had the same issue after rooting then flashing ics rom and new boot.img with it. i have messed with the epst,toggling etc. no luck. flashed stock ruu relocked bootloader everything and still no data connection. any help would be appreciated

[Q] Help No Service.

I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Click to expand...
Click to collapse
DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Click to expand...
Click to collapse
Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Click to expand...
Click to collapse
I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.

[Q] HELP! from CM10 to Meanbean, lost 3G, Phone Signal & Parts Of Phone Identity

Sprint
hboot 1.12.0000
radio 112.11.1119
S-ON
Mean-Bean 1.9
Hi Guys. Been a lurker here for months and have never had problems because of all the great info here. I got one now that has me stumped.
Was running CM10 as daily for months. Connections were flaky at times so decided to move to MeanBean JB.
After installing Meanbean, everything works now but I lost 3G and phone signal. Even 4G data and WIFI works.
My wife has same phone but stock. When I compare our phone identity pages, mine is missing my phone # (unknown) and my PRL is listed a 0
I have several Nandroid backups from the past month. I can reload my latest CM10 nandroid and the signal problems don't get fixed. I have bounced back between Meanbean & CM10 backups and everything works but the 3G and
I don't mind losing root, so decided to go back to stock so I can take back to Sprint if needed. I down loaded pj75img.zip. from this post http://forum.xda-developers.com/showthread.php?t=2074643. When I put it on SD card and install via the bootloader I get error "missing image or wrong image". If I try to install via fastboot USB it processes the whole file the FAILED:<remote:32 header error>.
My next step is to do RUU, but I have never done that and I have seen mixed reviews so I want to know if there is something else I can do. Mean bean is running perfectly if I could just get my signal back.
Thanks guys.
You may be able to call sprint to refresh your account.
Or have you tried "activate device" in settings? Prl and profile updates may help to.
It sounds like your phone lost connection to sprint's system.
Many lost data after s-offing and sprint just refreshes the account on their end.
Sent from my PC36100 using xda app-developers app
NaterTots said:
You may be able to call sprint to refresh your account.
Or have you tried "activate device" in settings? Prl and profile updates may help to.
It sounds like your phone lost connection to sprint's system.
Many lost data after s-offing and sprint just refreshes the account on their end.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
Thanks NaterTots. I forgot to mention. I brought the phone to Sprint. Got a tech that was very willing to help even though he knew it was rooted. He tried to refresh and it did not work.

Mobile Network Not Available...

So, all of a sudden my GS4 doesn't want to connect to VZW's network. I can't place any calls, send texts or receive any calls or texts. LTE is working fine. I've tried all of the different provisioning codes, but none of them go through because as soon as I tap the call button I just get the error message "Mobile network not available".
I've flashed different ROM's to see if that clears it up, rebooted, wiped, restored... everything. Nothing seems to be working.
Also, in About Phone>Status, the IMEI field is populated and has a bunch of numbers and stuff in it, so it appears normal. Everything appears normal. Here's what it says in About Phone>Status:
Network: Verizon Wireless
Mobile network type: LTE:14
Service State: Out of Service
Roaming: Not Roaming
Mobile network state: Disconnected
And yes, before any asks, I am in a spot where I normally get coverage, so I know that's not the problem.
Anyone have any ideas on how to fix this?
UPDATE: Restored to a 3 day old backup and all is well again. Upon the first boot I still got the same error message when I tried to place a call so I then dialed *228 and got a little messaging saying I was now activated, and everything is working now. So yeah, I don't really know how I fixed it, but whatever as long as it's working.
S4 signal issues
ive been having same issue Network not availiable and also where i normally have 4g service i know only get 3g.Ive flashed several different roms still same issue.Could this be glitch in vzw AWS system?Is there any other radios we can flash?
I'm surprised it worked after *228. That's a good way to nuke a sim, making it unusable.
Sent from my SCH-I545 using Tapatalk 4 Beta
ive been having same issue Network not availiable and also where i normally have 4g service i know only get 3g.Ive flashed several different roms still same issue.Could this be glitch in vzw AWS system?Is there any other radios we can flash?
Click to expand...
Click to collapse
bump. did you ever get this solved? im having the same thing
Same thing here. Connection is intermittent. 4g/3g comes and goes. Tried reflashing different roms, factory wipes, nothing seems to work. Does anyone have a fix for this yet?
Its a Verizon system error. they're fixing it as we speak. I went to the store and thats what I was told.
Sent from my SCH-I545 using xda app-developers app
Sounds like they fed you some bs. I took an alcohol wipe and cleaned the contacts on my sim card. Seems to have helped but I'm still experiencing issues.
Sent from my SCH-I545 using Tapatalk 4 Beta
njg9837 said:
Sounds like they fed you some bs. I took an alcohol wipe and cleaned the contacts on my sim card. Seems to have helped but I'm still experiencing issues.
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Is that so? Because someone else next to me came in with the same problem. And they showed me the Verizon Alert.
Sent from my SCH-I545 using xda app-developers app
Same issue, however i can send and recieve texts, just no in or out calls. Im not sure if my issue was due to me trying to simunlock but that when it started right after. I did make a backup with the EFS using TWRP and was thinking of restoring that, but do you think that just doing the *228 will do the trick? or restore the backup to the prior EFS and do the *228. Kinda concerned that someone said here that doing the 288 call can mess up the sim, why is that excactly?
Did u use twrp or cwm to restore, if twrp, did u do a full wipe first? And can u describe the steps done? I have the same issue and did the restore but I'm still having this issue. I did not do a full wipe cause I thought twrp did this automatically. But also if a full wipe it's done, does this mean we need to reflash the Rom and then the backup? Looking back on my s2, I remember the fone not booting due to missing this step but that was w cwm. Let me know if u would, thanks
phantomberry said:
ive been having same issue Network not availiable and also where i normally have 4g service i know only get 3g.Ive flashed several different roms still same issue.Could this be glitch in vzw AWS system?Is there any other radios we can flash?
Click to expand...
Click to collapse
I did the hard reset to my fully flashed pageplus phone (verizon s4) and when i tried to activate it using normal verizon network, i cant make calls or send text but the 3G data is working fine. Any help on this please?

Random loss of data

Does anyone experience random losses of data connectivity? Sometimes I just can't browse the internet. If I reboot the phone, then it works. Cycling the data off and then on doesn't do it. I have to reboot. I am running stock everything, but unlocked bootloader.
aiwapro said:
Does anyone experience random losses of data connectivity? Sometimes I just can't browse the internet. If I reboot the phone, then it works. Cycling the data off and then on doesn't do it. I have to reboot. I am running stock everything, but unlocked bootloader.
Click to expand...
Click to collapse
Stock browser quits working on me sometimes. It won't load a page, I just click recents, close it out and reload it and it is fine.
Yeah, I'm getting the same thing. I also get the random Sim error that also requires a reboot to fix. It seems to be happening more frequently now, so I may be making a trip to at&t tomorrow.
Sent from my HTC One_M8 using Tapatalk
If you take a trip, let me know what they say. I haven't gotten the SIM errors, but definitely losing data. Closing and re-opening the browser has not solves it for me.
I was thinking of trying a different ROM, but still close to stock.
aiwapro said:
If you take a trip, let me know what they say. I haven't gotten the SIM errors, but definitely losing data. Closing and re-opening the browser has not solves it for me.
I was thinking of trying a different ROM, but still close to stock.
Click to expand...
Click to collapse
Did you by chance cut down your SIM card to nano size and use it in your M8?
S550 said:
Did you by chance cut down your SIM card to nano size and use it in your M8?
Click to expand...
Click to collapse
I didn't, mine came pre-loaded in the phone, but I wasn't getting the SIM errors, it was the person above. I looked at ROM's but couldn't decide on one. I think I will try deleting the APN, and creating a new one, and see how that goes for a while.
I'm getting the same thing.
Yes, this happens to me too sometimes when I pass by some particular area, not always but sometimes. And when this happen, it sometimes get back to Norman but sometimes it don't. I have to reboot (as you said) this don't seems to be a problem in phone but with the service provider. I losses signals in that area
And I am from India and this happens in an almost village area
Sent from my SM-T211 using xda app-developers app
Turned off all of auto update.
As I expected they first tried to replace my SIM. I was still having the data drop issue and did once again get the SIM error, even though it doesn't happen every time. I was not losing signal like this with my Nexus 5. I finally got an AT&T phone rep to send me out a new device. I could tell the reps in the warranty center didn't believe me...
Sent from my HTC One_M8 using Tapatalk
I get this too. I've checked all my data settings but for some reason it doesn't always sync on mobile data. As soon as I get home on Wi-Fi I get a bunch of messages at once. Checked all my data settings can't seem to figure it out. Stock ROM rooted and soff. Att phone unlocked using on telus in Canada.

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