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Sprint is making some more changes starting early next year. Apparently Family plans are going to lose the extra Employee Discounts, off the second line. We all know Sprint cancelled the discounts off the additional lines (line 3 and up) some time ago.
If you have an Employer Discount, the way it works now, is that you get a Discount (20% for me) on lines 1 & 2, as they billed together as Primary and Secondary. So I get $25.98 off my plan every month with the discount. Effective February the included line TWO, will be split as a separately billed line at $19.99. Line ONE (the Primary) will be $110 as it's own line.
So you will only be getting the Employer Discount off Primary line ONE, which now costs $110. Lines TWO through whatever, will get no discount. My bill will go up an extra $4 basically. Not the end of the world, but just another cut they have implemented. I remember I used to get my Employee discount off all my lines. Just makes you wonder what's next?
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
Damn, that really sucks : (
KB112 said:
Sprint is making some more changes starting early next year. Apparently Family plans are going to lose the extra Employee Discounts, off the second line. We all know Sprint cancelled the discounts off the additional lines some time ago.
If you have an Employer Discount, the way it works now, is that you get a Discount (20% for me) on lines 1 & 2 as they billed together as Primary and Secondary. So I get $25.98 off my plan every month with the discount. Effective February the included line TWO, will be split as a separately billed $19.99 line and line ONE (the Primary) will be $110.
So you will only be getting the Employer Discount off Primary line ONE, which now costs $110. Lines TWO through whatever, will get no discount. My bill will go up an extra $4 basically. Not the end of the world, but just another cut they have implemented. I remember I used to get my Employee discount off all my lines. Just makes you wonder what's next?
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
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Wth?
That's sucks a lot. Like you said, it's only a couple bucks, but seriously?? This is just getting better and better...
KB112 said:
... Just makes you wonder what's next?
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While I don't want this but I can say it's gonna be no more unlimited data.
I can honestly see that change coming about, right before they officially roll out LTE. They may let it stay for a while under Grandfathered plans, but if you wanna upgrade...bam there goes unlimited.
Meh...its not like there aren't other options. I wonder if you could use this sudden change of contract as a way out of your contract? I mean after all, it's no longer the family plan you signed up for if they change it, right?
Yes you will be able to. Any change that you can claim adversely affects you financially and they legally can not enforce the ETF as a way out. This includes any change in Billing, whether it be 10 cents more in taxes, or partial Pennies. Any and all increases can be used to get out of your contract without ETF. I have heard of People given a hard time with this from multiple carriers, but in that case it is just talking to the right person.
For anyone given a hard time use this "You have an option here, either allow me to cancel my contract without penalty, or give me your full name, and employee identification number. Transfer me to a supervisor so I can get his/her name and ID. You will be named in my complaint to my state district attorney for breach of fiduciary duty and breach of contractual law. Afterwards if necessary I will retain a lawyer if necessary."
This tells them that they have broken two laws, and are aiding in the broken law if they don't escalate the matter to someone authorized to make decisions on contract releases. If they broke the law and it isn't taken care of you will be sending the matter to your state attorney general who will initiate a class action lawsuit, where the person will be named. State attorney generals really will act on this. On matters that affect many many of their constituents that can reelect them, they love taking and fighting the case. I'd almost guarantee after this threat that they will let you out ETF free. I have used this a dozen times successfully on contracts with carriers and gyms, etc when they broke the law. Works every time. Not a matter of if, just a matter of time
I'm about done with sprint personally. As far as post paid carriers go they are the cheapest. But compare the quality of my service compared to all the prepaid people at work, I'm paying twice what they are paying for the same quality/data speed.. All I have to show for it is a better phone. BTW i played with a galaxy nexus at the mall today, I ran a speed test 16mbs'sec download and 4mbs'sec unload!!!!!
KB112 said:
I can honestly see that change coming about, right before they officially roll out LTE. They may let it stay for a while under Grandfathered plans, but if you wanna upgrade...bam there goes unlimited.
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Exactly how I see it, but of course... BAM, there goes my loyalty to Sprint.
Drewmungus said:
I'm about done with sprint personally. As far as post paid carriers go they are the cheapest. But compare the quality of my service compared to all the prepaid people at work, I'm paying twice what they are paying for the same quality/data speed.. All I have to show for it is a better phone. BTW i played with a galaxy nexus at the mall today, I ran a speed test 16mbs'sec download and 4mbs'sec unload!!!!!
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I don't quite follow, how are you paying twice more than people on other carriers?
Ya sprint is really starting to suck. All the stuff they have done this year doesn't justify their crappy network signals. Maybe I should look at closing out and re signing up in my wifes name to get a few free evos.
Sent from my PG86100 using XDA App
Will this change mean we can get out of contract for free? Sprint is starting to suck big time.
DarkManX4lf said:
I don't quite follow, how are you paying twice more than people on other carriers?
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He's saying postpaid vs prepaid he is paying twice as much
Sent from my PC36100 using xda premium
ckoadiyn said:
He's saying postpaid vs prepaid he is paying twice as much
Sent from my PC36100 using xda premium
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Ohhh sprint vs. Prepaid. Got it.
I am trying so hard to hold out until at least the end of 2012 to see if things will improve with sprint as far as better 3g performance and a decent lte foot print but I am really starting to have some serious doubts. It really looks like I may end up having to switch to at&t pretty soon.
themuffinman said:
I am trying so hard to hold out until at least the end of 2012 to see if things will improve with sprint as far as better 3g performance and a decent lte foot print but I am really starting to have some serious doubts. It really looks like I may end up having to switch to at&t pretty soon.
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Same here. I'll move my family to Verizon or T-MO while I move to prepaid AT&T goodness. That unlocked international Galaxy SII is starting to look better and better...
Afterall, it's literally the best phone out minus the Galaxy Nexus.
In metro detroit the data speeds are so bad that I can't even stream pandora without a 30 second re-buffering between songs. One day i tried to download roam control to force roaming on verizon and it was too slow to even start the download.
Speedtest.net app shows my speed at about 0.05 mbit the vast majority of the time with .3 mbit the max i've really seen and that is at 6:30am when the network is clear. And all this with an extra 10 dollar charge for the privelage.
Unlimted data is a catch 22 for me .. with sprint and using my phone constantly I can never even hit 2gb in a month because its so slow. With verizon i would hit 2gb in a couple days. This employee discount deal may be my excuse to get off of sprint and onto a real provider.
Between my contract and being on my parents contract before that I have probably been with sprint for about 15 years.. the funny thing is I cant ever remember being happy with their service.
DarkManX4lf said:
I don't quite follow, how are you paying twice more than people on other carriers?
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Because pre paid carriers get unlimited talk text data for about 50 a month. Since sprint is so terrible specially in the data department...its almost worth doing. You can get a pre paid carrier that runs on the Verizon network, so it's a definite option to consider.
What prepaid runs on Verizon?
Rob the plumber said:
What prepaid runs on Verizon?
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Heya rob, don't quote me but I am ALMOST sure it is track phone.
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
tekhna said:
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
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How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
anothen said:
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
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It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
tekhna said:
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
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Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
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There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
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rumored HTC fireball is CDMA and modeled ADR6410 which would be a successor to the Thunderbolt. If it's quad-core and coming in the next 4-6 months it may be the way to go...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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I was only able to because a CS agent ****ed up. Or, rather, did their job, and Verizon claimed they ****ed up, and so I appealed to a higher power.
A Verizon CS promised me a Rezound as a replacement, said it was in the mail, blah blah blah. I called a few hours later when I realized I wasn't sure if had included a battery and back in the package. The nice lady I talked to saw the order for the Rezound and no order for a battery and a backplate. So she ordered that and sent it to me.
Two days later I get two packages. One with the Rezound battery backplate and battery, and one with a Thunderbolt. One of those wtf moments. So I called in, asked what happened, and after hours on the phone they finally determined that the original CS agent was not authorized to give me a Rezound, and so the order had been cancelled, and they just sent me another Thunderbolt, all without telling me. All the while they gave me at least three or four different reasons, the first being that they had never ordered me a Rezound in the first place. So I asked the obvious question of, so why did I get a Rezound battery and backplate?
In the end they wouldn't budge. Only a Thunderbolt for me. No Rezound possible, despite them promising one to me.
I was kinda pissed, so I wrote executive CS an email detailing the situation. They called me, sorted the story out, and shipped me a Rezound.
I think the only reason I got a Rezound was because of their enormous series of ****ups. Without that they probably would have given me the same brush off they gave you. Well, they tried to give it to me. I'm not sure you'll have any luck--my situation was pretty particular.
Ironically I have a very similar issue. The customer service rep lied to me and said there is no other 4G HTC that is any better than mine so my option was to downgrade to a 3G HTC or take another Thunderbolt. I said "what about the rezound?". He told me the screen size was bigger on the Rezound so that is not possible. I responded by correcting him about the size. He said, "Ok fine, I will try to ship you the Rezound and you may have it by Tuesday but it will probably get denied. I will call you tomorrow if that happens". Sure enough, I was on the phone with his supervisor the next day because he never called me (shocker). They basically told me to pound sand in nice words. Eh whatever...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
feralicious said:
That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
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I'm able to cancel in June... Verizon allows you to upgrade 4 months ahead of contract renewal.
It probably depends on your usage habits. My wife has a year left with the TB, but it's a great phone for her. The Rezound screen and camera are leaps and bounds better, but the battery life and overheating issues make me hesitant to say its a substantially better device.
If you are a power user who will really appreciate the screen and speed, upgrade. Otherwise wait for the next batch of phones that we're sure to see late summer or so. May as well stay on the cutting edge if you have the option!
tekhna said:
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
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Don't take this as a wiseass commnent or anything but...Doesn't the Rezound have GSM hardware? When (other than the iPhone) has a manufacturer retrofitted a phone to work on Verizon?
From my experience and other's, they will pretty much only bulge ONLY if you are still a year or so ahead from the contract being done. People where able to upgrade from a Droid Charge to other 4G devices, same with the Bionic. Im getting my wife her 3rd Droid Charge replacement, it keeps dropping 4G like there's no tomorrow whereas my Rezound is perfectly fine. One more complaint and they guranteed me a different 4G phone.
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
anothen said:
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
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I agree, I do have a feeling the Rezound will stay the best HTC phone on Verizon until the summer and even then still stay relevant.
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
EmerikL said:
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
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Agreed! But I don't mind the price drop! Lol
Sent from my ADR6400L using XDA App
anothen said:
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
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Dual core = not necessary Quad core = derp derp derp derp derp.
Does anyone know? I know they can't be done, but is there some level of customer service that can still provide one-year contracts? The death of one-year contracts is pernicious and unfortunate, especially when corporate discounts so often put the one-year price at only 30 or so dollars over the two year.
tekhna said:
Does anyone know? I know they can't be done, but is there some level of customer service that can still provide one-year contracts? The death of one-year contracts is pernicious and unfortunate, especially when corporate discounts so often put the one-year price at only 30 or so dollars over the two year.
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sadly i think the one year contracts are done for, it is sad. i love verizon but our bill is far to expensive anymore. id move back to sprint to save some $$ but i cannot afford the eft's on two lines.
mighty_markus12 said:
sadly i think the one year contracts are done for, it is sad. i love verizon but our bill is far to expensive anymore. id move back to sprint to save some $$ but i cannot afford the eft's on two lines.
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I left Sprint when I realized that Verizon actually ended up costing the same, or less, for our 4 lines of service once Sprint added in their 10$/smartphone fee.
sprint was about $40-50 cheaper for me.
I could save a ton of money by switching to sprint, but their service is so bad around my area it is virtually unuseable.
jmorton10 said:
I could save a ton of money by switching to sprint, but their service is so bad around my area it is virtually unuseable.
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same here, that's why i left them last summer.
Alright, well that's great--Sprint sucks, but it's cheaper. Alas, one-year contracts with Sprint are dead too, so let us never discuss that wretched company again.
yeah one year contracts are dunzo, no way to get them at all.
Sent from my ADR6425LVW using XDA App
One year contracts, as far as equipment upgrades are concerned, are completely done. If a rep is gonna offer you equipment as a save option, it will come with a 2 year agreement or at full retail (there is also the Certified Pre Owned option, but that's another story and doesn't have a 1 year deal).
There are some save options, as far as Friends and Family for non-qualifying plan or bonus minutes/texts, that do require a 1 year agreement if you accept, but they are unrelated to equipment. Of course, it's been several months since I stopped working for VZW, so things may have changed.
jmorton10 said:
I could save a ton of money by switching to sprint, but their service is so bad around my area it is virtually unuseable.
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Exactly how I feel. I had the EVO4G with Sprint but did not want to go for another contract. It's true they offer unlimited data for a significantly cheaper cost than Verizon, but what's unlimited data worth if you can't use it? With Verizon, I am paying $30 more than I was paying to Sprint, but at least, I can play my music with MOG Music. I felt so frustrated with sprint because I was paying $10/month for my MOG subscription without being able to use it on Sprint Network.
Wendemixda said:
Exactly how I feel. I had the EVO4G with Sprint but did not want to go for another contract. It's true they offer unlimited data for a significantly cheaper cost than Verizon, but what's unlimited data worth if you can't use it? With Verizon, I am paying $30 more than I was paying to Sprint, but at least, I can play my music with MOG Music. I felt so frustrated with sprint because I was paying $10/month for my MOG subscription without being able to use it on Sprint Network.
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My biggest problem with sprint is the spectrum they use. Wimax is a joke indoors on a phone. Move 2 feet to the side and it would drop to 3g. What frequency are the building lte out on?
Sent from my Rezound using Tapatalk
tekhna said:
Does anyone know? I know they can't be done, but is there some level of customer service that can still provide one-year contracts? The death of one-year contracts is pernicious and unfortunate, especially when corporate discounts so often put the one-year price at only 30 or so dollars over the two year.
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I sent a letter directly to Mr. Mead voicing this exact thing. They stated that they removed 1-year contracts because no one actually used them. When the truth is that VZW's business model made reps always push you into a 2 year for the added commission.
It's really been downhill for VZW. First they got rid of Annual Online Upgrades, New Every Two, Unlimited Data, and then finally one year contracts. I've been planning to send out a few more emails to executives, maybe if we all voice our disappointment?
isdnmatt said:
I sent a letter directly to Mr. Mead voicing this exact thing. They stated that they removed 1-year contracts because no one actually used them. When the truth is that VZW's business model made reps always push you into a 2 year for the added commission.
It's really been downhill for VZW. First they got rid of Annual Online Upgrades, New Every Two, Unlimited Data, and then finally one year contracts. I've been planning to send out a few more emails to executives, maybe if we all voice our disappointment?
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I actually wouldn't be surprised if people didn't use them, people aren't very smart about their money. It's a no-brainer though if you've got most corporate discounts. And most people don't care about their phone that much to upgrade very year.
It's been downhill since the iPhone. Let's be clear about what caused the problem! I think it's probably too late for them to bring one-year contracts back, but I was wondering since they did promos like this http://www.droid-life.com/2011/07/07/verizon-offers-1-year-contracts-to-out-of-contract-customers/ last summer when one-years were supposedly dead, if they'd do them again. But that was a while ago.
I'd rather just have a European pricing model where I pay for my phone outright and have a smaller monthly bill.
I actually move from ATT to VZ because of the Droid Inc and got it on a one year contract (paid $30 extra for the phone). It's almost been a year since my contract has expired and I don't want to upgrade because of the 2-year contract policy and also since phones are moving so fast, if I wait 6 months for a price drop like the rezound, everyone has already moved onto another phone. Lol.
Side Note: My wife is on the Eris and I'm thinking about getting a Rezound for her. Is it easy to root and flash a custom rom on it?
AT&T is the only I know that offered a 1 year contract, and was typically online only thru Premier. They kept making them harder to get.
I refuse to sign a 2 year contract based on how Verizon treated me in 2004. When you think about it, the ETF difference is virtually the different in phone price buying off contract. So you're paying for it one way or another. I will say I have found that on AT&T and Verizon, they treat you better if you DON'T have a contract. You can threaten to walk out that door immediately and mean it. That puts a lot more power back in the consumers' hands.
Seen so many *****es about Sprint I thought I'd share.
Only company with unlimited data.
Only company with SERO (I have original SERO and SERO Premium).
Even without SERO my daughter and my sister both switched from Verizon and got very close to SERO Premium prices.
So I have one phone on SERO original that is qualified for upgrade.
And by wobbly EVO 3D (due to VM leak, at no fault of Sprints, just mine) that is not qualified for upgrade for some time on SERO Premium.
So I used the chat to ask if I could use Touch PRO 2 upgrade for an EVO 4G LTE to replace the EVO 3D.
She said yes. But I lose the return policy and any mail in rebate.
Turns out it's all instant Rebate.
Then I asked if I upgrade it on the Touch PRO 2 (online) will it force me to upgrade it's plan.
She said no.
I said I was worried it might change it.
And she came back and asked me if it was on SERO.
She knew exactly what I was worried about. I had not given them any account info.
It only changes the plan when you activate. And I will activate it on my EVO 3D line.
She also said if I did it in a store (I think because it's SERO) it would of upgraded the plan.
I forgot to save discussion. But they emailed it to me !!!
I did the online upgrade and it stated exactly what she said that the plan would not upgrade unless activated on that line. Very clearly layed.
It clearly showed no plan change.
Excellent service !!!
Not the fasted network. But good enough for my needs and doesn't break the bank.
And usually offers great phones.
A lot of times you here about the shortcomings of Sprint so its good to hear the opposite side of the coin sometimes. Glad to hear everything worked out for ya.
I dont get the point of this post.
Sent from my PG86100 using Tapatalk 2
bloodrain954 said:
I dont get the point of this post.
Sent from my PG86100 using Tapatalk 2
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How could you not, you meant to say this post does not interest you so you're going to add a pointless post.
Glad you had a good experience with them, mine was unsatisfactory
Sent from my MB860 using xda premium
its good to know everything worked out for you.. i wish i had that sorta of luck
So Sprint did what should be expected and that is commendable? Lol
Look at it this way, if it was T-Mobile, you would have just had to pop in the SIM card. No call (or chat), no activation, no concern for plan changes.
Not saying T-Mobile is great, just saying Sprint shouldn't be commended for doing the bare minimum.
You had a line due for an upgrade, they let you upgrade it, and use the phone on another line. Every carrier out there will do this, and most of them don't require any contact with their CS to make sure it's actually possible.
WatermelonSlim said:
So Sprint did what should be expected and that is commendable? Lol
Look at it this way, if it was T-Mobile, you would have just had to pop in the SIM card. No call (or chat), no activation, no concern for plan changes.
Not saying T-Mobile is great, just saying Sprint shouldn't be commended for doing the bare minimum.
You had a line due for an upgrade, they let you upgrade it, and use the phone on another line. Every carrier out there will do this, and most of them don't require any contact with their CS to make sure it's actually possible.
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I truly miss this about gsm phones. Over the years I've collected so many gsm phones that friends usually come to me when they lose their phone, cuz I'd give them one to borrow. Just pop in a sim and it's good to go. This is my first cdma phone. God forbid I lose it, esp. at a time when I need to use a phone really bad or something.
Sent from my PG86100 using XDA
Sprint SERO was the best plan ever! Wish Sprint had kept on with Sero and not let it go.
cool story bro
Yeah, too bad they no longer offer the SERO plans and have so many restrictions on them now. So you have an EVO on a SERO Premium plan, not a plain vanilla SERO, right?
mcguireslaw dot com/2011/01/18/sero-premium-and-premium-data/
I guess that answers the question.
I've thought about doing this. My wife's account is eligible for an upgrade. She doesn't want to upgrade because she wants a phone with a physical keyboard (she has the Epic 4G).
Mine is not eligible, as I bought my 3D when it came out. Can I use my wife's upgrade to get the 4G LTE, and then activate the 4G LTE on my line? I mean, I assumed I could do that, and it sounds like you are saying it's possible, but I wasn't sure. Do I need to give Sprint some special instruction not to activate the phone when I order it? Do they automatically activate it when you buy it (before it gets to you?).
Also, I know it will reset the upgrade period for my wife's account, but it won't for my account, correct?
I don't see another phone with a physical keyboard on the horizon, so I don't feel so bad in taking my wife's upgrade, heh.
sparhawk6 said:
I've thought about doing this. My wife's account is eligible for an upgrade. She doesn't want to upgrade because she wants a phone with a physical keyboard (she has the Epic 4G).
Mine is not eligible, as I bought my 3D when it came out. Can I use my wife's upgrade to get the 4G LTE, and then activate the 4G LTE on my line? I mean, I assumed I could do that, and it sounds like you are saying it's possible, but I wasn't sure. Do I need to give Sprint some special instruction not to activate the phone when I order it? Do they automatically activate it when you buy it (before it gets to you?).
Also, I know it will reset the upgrade period for my wife's account, but it won't for my account, correct?
I don't see another phone with a physical keyboard on the horizon, so I don't feel so bad in taking my wife's upgrade, heh.
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Yes, that's exactly what I did.
No special instructions needed you can do it yourself online.
BUT... you might want to read the news on the 4G LTE. Sprint is no longer accepting pre orders and I suspect prior orders might get canceled. No fault of Sprints.
00_MACKIE_00 said:
cool story bro
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Tell it again
Sent from my PG86100 using XDA
WozniaksOtherPhone said:
Sprint SERO was the best plan ever! Wish Sprint had kept on with Sero and not let it go.
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Some people sell their SERO plans. Or, if you know someone with SERO, you can add a line to theirs and get I think you can break it off to be your own. I'm still on SERO P, myself.
In my opinion Sprint Blows!!!!! I love Verizon!!!!!!
sprint has been great with me so far.. i lost my evo 4g like 8 months ago and they sent me an 3vo 3d.. i was souped!!!!! them i just got a letter saying i can do an early upgrade!!! sweet!! im gonna wait it out for a bit though.. i have not had any problems with sprint so far.. key words.. if my last year go's by good i will be mos deff signin up for another 2 peice
htcjunkie317 said:
In my opinion Sprint Blows!!!!! I love Verizon!!!!!!
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Who cares.......
seriously, cool story bro.
not.
saying u like sprint because of sero is absolutely useless to the vast majority of sprint subscribers because its not available - not to mention, the vast majority doesn't have the plan.
upgrades on a yearly basis are over with, even for those with huge monthly bills.
network sucks - whats the point of unlimited data when you can't use it?
anyways, glad you like em. I don't. Very unhappy and leaving for verizon soon as a decent quad core with a large screen drops over there.
good luck.
aweskelo said:
seriously, cool story bro.
not.
saying u like sprint because of sero is absolutely useless to the vast majority of sprint subscribers because its not available - not to mention, the vast majority doesn't have the plan.
upgrades on a yearly basis are over with, even for those with huge monthly bills.
network sucks - whats the point of unlimited data when you can't use it?
anyways, glad you like em. I don't. Very unhappy and leaving for verizon soon as a decent quad core with a large screen drops over there.
good luck.
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Enjoy your Verizon bills.
Data works fine for me with Sprint, not blazing but good enough, way better than any GSM provider. Calls do too. Verizon is better but not worth the price. Nor do I like how Verizon locks out features that Sprint phones provide.
A co-worker of mine has Verizon and he pays a fortune for his plan. His phone never ran any faster or more reliable than mine.
I have Verizon FIOS and every chance they get they try to rip me off. Oops sorry for the double billing, oops sorry we forgot to cancel that feature. I hate them.
I was excited because Sprint gave me a brand new $400.00 phone for $35 with no insurance and it was completely my fault.
They often do early upgrades where you don't have to wait 2 full years. And in this case they let me mix my upgrade options.
The only reason I mentioned SERO was because I was impressed the Sprint rep knew about it, why I was concerned I might lose it if I mixed and matched my upgrade options and that their flexibilty might be limited on a SERO plan. It was not the reason why I started this thread. SERO is just icing on the cake. And I'd have Sprint even if I didn't have SERO.
mswlogo said:
Enjoy your Verizon bills.
Data works fine for me with Sprint, not blazing but good enough, way better than any GSM provider. Calls do too. Verizon is better but not worth the price. Nor do I like how Verizon locks out features that Sprint phones provide.
A co-worker of mine has Verizon and he pays a fortune for his plan. His phone never ran any faster or more reliable than mine.
I have Verizon FIOS and every chance they get they try to rip me off. Oops sorry for the double billing, oops sorry we forgot to cancel that feature. I hate them.
I was excited because Sprint gave me a brand new $400.00 phone for $35 with no insurance and it was completely my fault.
They often do early upgrades where you don't have to wait 2 full years. And in this case they let me mix my upgrade options.
The only reason I mentioned SERO was because I was impressed the Sprint rep knew about it, why I was concerned I might lose it if I mixed and matched my upgrade options and that their flexibilty might be limited on a SERO plan. It was not the reason why I started this thread. SERO is just icing on the cake. And I'd have Sprint even if I didn't have SERO.
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For most people your post will be non applicable.
1: Sprint has the slowest data of all the carriers in most areas (according to several independent national tests). If it's faster in your area, just know that you are a rare case and it will be different if you travel to almost any other area. My Sprint 3G is actually slower than dial up (and slower than T-Mobile's throttled data).
2: Sprint is basically the same price as Verizon or AT&T these days. It might be a few bucks cheaper, but nothing significant.
3: T-Mobile is cheaper than Sprint.
4: Sprint's early upgrade program is dead. I know they used to do this in the past, but they killed that program. Now it's 2 years to upgrade, or pay the etf and then you can upgrade early.
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
EDIT/UPDATE: This was an authorized dealer, not an AT&T corporate store. I honestly did not know they were different - they look exactly the same. Either way, I got a refund, and was allowed to keep the phone even though I canceled service immediately. I went back to T-Mobile as they were always pretty awesome (just the coverage in rural areas is still going to burn).
Have you called anyone at AT&T to verify your suspicion?
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
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Yea, you got taken to the cleaners on that one.
Your only option of getting out of the contract is to return the device and cancel service before the trial period ends. That means porting out to save your number if you came from T-Mobile with the line.
As far as getting your old device back... well, good luck:cyclops:
Was it unethical by AT&T, yes.
However, you were a bit gullible there, the portion of trading in your phone was a HUGE red flag:silly:
You never get an AT&T device subsidized without ending up in contract, period.
The point made about even exchange is simply mute.. When taking advantage of the trade in, you only get trade in value, not the $600+ MSRP. And the trade in value 'may' have cancelled out the AT&T branded device, however, you still got taken to the cleaners on this deal.
The sales people in stores get paid by signing up people to contracts. I don't think it was At&t as a whole that screwed you but that particular salesperson F'd you good to get paid.
Just check your paperwork and make sure you didn't sign anything showing a contract. Your best bet is to raise holy hell in the store with the manager and single out this salesperson. If that doesn't work move on to corporate. Good luck.
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
CraigP17 said:
You didn't get swindled. If they gave you a device at a
The only thing I signed was a touchpad thing asking permission to port my number. The guy said they waved my activation fee because I brought my own phone.
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Now you say you were animate about bot signing up for a contract. Does that mean you informed the sales rep that you weren't interested in a contract? If so then yes, the sales rep screwed you hard for not explaining that you would be entering a 2 year agreement if you traded for the black one.
However, you should have asked more questions about the deal to get a better understanding. But it does sound like the guy was trying to get you on a contract without you knowing, seeing that he tricked you into it by offering a simple color change.
If this was less than 14 days ago go into the store and raise hell on earth, you will garuanteed be able to return the phone. As for getting your old phone back, I'm sure you signed something about it saying all trade ins are final. If it's been over 14 days....good luck. Trying to return a phone after that to AT&T is near impossible..good luck!
Sent from my HTC One using xda app-developers app
Jeez , at worst you could have sold your tmobile one for like $450 and bought the black one on contract for $199 like normal.
ATT def screwed you on this one.
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ADAMANT at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
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Fixed
CraigP17 said:
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
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This! You messed up... Just think. Why would they do that?
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The Project said:
This! You messed up... Just think. Why would they do that?
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The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
The Project said:
This! You messed up... Just think. Why would they do that?
Sent from my HTC One using xda premium
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Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
psufan5 said:
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
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Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
The Project said:
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
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I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
psufan5 said:
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
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You are assuming he was fired. You think he did something wrong, he really didn't. They just want you to feel like a big boy that didn't get tricked bye
Sent from my HTC One using xda premium
psufan5 said:
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
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Are you saying that even after them admitting guilt, you still ended up with a 2 year contract?
There's a sucker born every minute. OP deserves what he got.
bloodrain954 said:
There's a sucker born every minute. OP deserves what he got.
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Deserved what I got? Are you retarded?!
psufan5 said:
Deserved what I got? Are you retarded?!
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Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
megamaster2 said:
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
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Pro-tip: OP might be lying
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