I've got a blue stuck pixel at the bottom right of my phone screen :S I've tried unstick it by flashing different colours off and on, however I am still unable to get rid of it. Any other way?
Try to update/repair the software and see if it helps. If it's still there after this I don't know any other way than to have it fixed at a service center. One broken pixel is however not covered by the warranty so it would come with a cost unfortunately.
-Markus
Sony Xperia Support
In case that software update is useless to help:
If you still have warrenty - then contact the SE service center or shop )
if you don't scare of everything then disassemble the phone
and gently massage the pixel with something soft (eg. Wadded stick)
kadr said:
and gently massage the pixel with something soft (eg. Wadded stick)
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Click to collapse
lol it looks like you're talking of G spot
the way of curing stuck pixels on lsd screens is like this
but much more gentle on mobile devices
on my desctop monitor i use to do it rude and with my finger
damn LSD screens,, G-spots..
I meant LCD
Related
I'm having problems with my phone. My warranty is already over btw. My phone is having a black screen, but the touchscreen works. The rest of the phone works. Vibration, keypad buttons etc. I disassembled my phone, removing the front screen (I think its the digitizer/touchscreen) with the connection. Without the front screen, the phone display will light up and I'm able to see everything, but I cannot touch or move anything on that display. I presume its the LCD screen. So now, whenever I connect the digitizer to the phone, the screen of the LCD turns black again. Now, if I loosely fit the connecting wire to the phone from the digitizer, both display and touchscreen will work. But if I connect it properly, the screen turns black again. Correct me if I'm wrong in the screen names. I need advice on what I should do. Thanks!
the same problem for what i asked advice before...but i have sent it for repair some 20 days ago and its still under repair...mine is still in warranty...so i didnt fiddle with it.
what charger you use? i think my display went dead bcoz of the samsung charger...now i swear not to buy any sony handset ever...never faced a problem with nokia sets for over 10 years...i think i overdosed my handset with flashing and charging...anyway...thats a hardware problem so you better take assistance from a service centre.
unisol107 said:
the same problem for what i asked advice before...but i have sent it for repair some 20 days ago and its still under repair...mine is still in warranty...so i didnt fiddle with it.
what charger you use? i think my display went dead bcoz of the samsung charger...now i swear not to buy any sony handset ever...never faced a problem with nokia sets for over 10 years...i think i overdosed my handset with flashing and charging...anyway...thats a hardware problem so you better take assistance from a service centre.
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Click to collapse
I've sent to the Sony service centre. Luckily they accepted it. Same, I have never faced a problem with Nokia phones before. Still good and running. I'll never buy a Sony product again
Too bad Nokia doesn't build Android devices. If it does, I'll certainly buy one. Despite the software Nokia phones had always been the strongest. But I doubt a charger will cause such problems...
hello! My name is Gagan Vj!
I am new here!
I want to show you guys the glue cracks which are there in the transparent strip of my phone..
damn...i realised i cant post images till i reach 10 posts!
but i wanna tell u that there is a glue that is coming btw the glass strip!
I wanna know guys, I was worried whether this glue pattern u see in the middle ( in home button ) .. is it faulty? should i go and get it replaced? it is in the warranty period. I am not sure whether they would replace my complete fone! May be they replace the Bar itslef? replacing the bar may be still a serious issue, My fone may not remain in a good position after replacing the bar!
Also My last issue, sometimes i see Yellowish Images turn green!
is it occuring to other XP owners aswell?
Thanks guys! I need ur Help!
gaganvj197 said:
hello! My name is Gagan Vj!
I am new here!
I want to show you guys the glue cracks which are there in the transparent strip of my phone..
damn...i realised i cant post images till i reach 10 posts!
but i wanna tell u that there is a glue that is coming btw the glass strip!
I wanna know guys, I was worried whether this glue pattern u see in the middle ( in home button ) .. is it faulty? should i go and get it replaced? it is in the warranty period. I am not sure whether they would replace my complete fone! May be they replace the Bar itslef? replacing the bar may be still a serious issue, My fone may not remain in a good position after replacing the bar!
Also My last issue, sometimes i see Yellowish Images turn green!
is it occuring to other XP owners aswell?
Thanks guys! I need ur Help!
Click to expand...
Click to collapse
Go to a service center mate as this is a common issue.It is the glue from led bar and default screen protector as they were not putted correctly with thermal press from factory.They may replace it or fix it in a couple of days
cpascal7 said:
Go to a service center mate as this is a common issue.It is the glue from led bar and default screen protector as they were not putted correctly with thermal press from factory.They may replace it or fix it in a couple of days
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Click to collapse
Are u sure Mate I should go and give it to service center? Dunno, but they may take max a month to return it or so, I saw in Sony's Official forum, i guy had his fone replaced within a Month!
My Xperia P also have the exact same issue. When i press the bar from both sides it will go away , but after some time it comes back. I think the glue between the bar is going off. I also dont have the warranty.
If you had done even a small search, you would have seen that this is already in active discussion on another thread.
http://forum.xda-developers.com/showthread.php?t=2204585
A lot of other Xperia P users are having this issue and there is no known solution to it, just to take it to the repair service
I am having the same problem. But giving it to service centre is not a useful decision.
First , they will consider it as a design, not a flaw
Second, even if they change the strip , then the problem will arise again.
my past experience with service centre is not good. they will surely give more scratches to your phone, than you currently have
you can buy spare strip from here :
http://www.ebay.com/itm/271177609149?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
Click to expand...
Click to collapse
You have to replace the screen of course . Not very expensive i think .
Toowoomba said:
HI everyone My Xperia Mini Pro worked just fine, then one day the screen remained black after unlocking it... it still worked, i could feel the touch and vibrations, i could basicly do everything just that i wasn't able to see it. After some shaking, pressing, sliding the keyboard out, it came back to its normal state, but would go black again if i pressed it hard and hold...Now the screen is always black. I hadn't really dropped it, it wasn't exposed to high temperatures, it just happened......i took it to some service centers and they have changed the flex cable a few times but didn't work..they assumed it was a hardware issue.....My warranty's long out.....WHAT SHOULD I DO???...Is there a chance that a screen change might help it and what would it cost me? please help
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Click to collapse
My friend broke his XMP screen bro, and in the service center they charged it too heavy such that he can buy an another device
try flashing stock ics just to check if it is software problem else you have to bear expenses if you cant miss such a good device
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
mutlu_live said:
you can buy cheap screen screen for your device on some asian web sites and mabe from ebay. if you need links, just tell me...
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Click to collapse
I need links
Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
abiisamri said:
Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
Click to expand...
Click to collapse
anyone?
Well if it's a software problem reflashing .ftf back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
ptmaniac said:
Well if it's a software problem reflashing .tft back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
Click to expand...
Click to collapse
Thank you for your response,
I did wipe data and cache,
water traces?
only saw some in camera (camera is blurry with water vapors).
i'm sorry but i dont really understand about digitizer thing,,
can you help suggest me what to do next?
Thank you.
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
damian01211 said:
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
Click to expand...
Click to collapse
ptmaniac said:
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
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Click to collapse
if your diagnosis are pointing to digitizer,
as you said, only sony can fix it,
then i'll definitely go there because i still have warranty here,
as for complain with this matter to sony,
any suggestion to how to push them to repair my device quickly or at least willing to accept my device ??
Thank you.
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
damian01211 said:
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
Click to expand...
Click to collapse
well, I checked it and it's white.
and that mean my phone didn't go un-waterproof-ed right??
No, that's mean that water didn't get in.
Good 4 you
I have Xperia z3. When I turning on phone Lcd light on but screen blank. I can heat sound and so on. Digitizer when pressing is working as I hear nose. But screen still blank. | tried few screens but still same. What it can be????
Please help.....
This is the Z3v forum not the Z3 forum.
I would say a screen failure though.
Verizon has open enrollment right now so you can enroll in a insurance plan and get another phone, if yours is out of warranty.
Your Display is dead - Had the same problem.
Everything worked fine just my screen wouldn't show me anything. Ultimately I replaced the display by myself because I didn't have any warranty and now it's working again.
You could try to send it back to your vendor or order a new screen (70-100€) from ebay and replace it yourself.
Good luck!
Hello,
I guess I have the same problem:
I got a Z3 one year ago.
But spontaneously the screen just stayed black.
I can boot the phone, the backlight is working. I wait a little bit but the screen is still black.
BUT I can touch and select camera and take a photo. I know, because I can hear the sound of camera. I can open the dial pad and dial a number, I can hear the different sounds.
The phone is original, have never been opened, no other software.
I already tried with "Xperia Companion" to install latest updates and repair the phone. Nothing worked.
Click to expand...
Click to collapse
Did a screen replacement solved your problem?
A feedback how the problem was solved would be great because I don't wanna buy an expensive screen if anything else is broken in phone.