Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
abiisamri said:
Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
Click to expand...
Click to collapse
anyone?
Well if it's a software problem reflashing .ftf back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
ptmaniac said:
Well if it's a software problem reflashing .tft back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
Click to expand...
Click to collapse
Thank you for your response,
I did wipe data and cache,
water traces?
only saw some in camera (camera is blurry with water vapors).
i'm sorry but i dont really understand about digitizer thing,,
can you help suggest me what to do next?
Thank you.
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
damian01211 said:
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
Click to expand...
Click to collapse
ptmaniac said:
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
Click to expand...
Click to collapse
if your diagnosis are pointing to digitizer,
as you said, only sony can fix it,
then i'll definitely go there because i still have warranty here,
as for complain with this matter to sony,
any suggestion to how to push them to repair my device quickly or at least willing to accept my device ??
Thank you.
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
damian01211 said:
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
Click to expand...
Click to collapse
well, I checked it and it's white.
and that mean my phone didn't go un-waterproof-ed right??
No, that's mean that water didn't get in.
Good 4 you
Related
Hi,
My HTC is giving me problems. The screen has become yellowish.
Earlier the screen used to become yellowish for 5-10 mins and it used to occur in two weeks or so. But now the phone has permanently become yellowish. I am also attaching a picture along with this thread. As you can see, the areas in the pic which are bluish is showing the true color of the background. Rest of the screen is all yellowish.
Can someone help me with this problem.
Best regards,
MOhit Goyal
Looks like a faulty contact from your Motherboard to your screen (bad connector, bad flex-strip or something like that)
IMO you need to send it in for repairs.
I have had the same with my p3300, but was able to fix it myself (connector was not completely pressed down, had come loose)
Hardware problem?
Do you think this is a hardware problem?
Why I doubt that is because:-
1. Whenever I touch any place on the screen for opening an application, the area shows the actual color, but if I just touch the screen the colours doesn't change.
2. Usually the phone starts displaying the correct colours after a restart
Should I take chances and reset my phone or something?
I'm having the exact same problem every now & then (often occurs when I keep the phone in my jeanspocket) A light tap on the screen often helps. Had it in for repairs earlier, but they only re-flashed it (!) So the problem is not solved
What to do now?
I am not able to play any game. I hate looking at my phone. It makes me so angry.
How do I get it fixed. Its the fourth consecutive day with the wrong colours.
Someone please help.
Performed a hard reset but still not working properly
This is not happening. I performed a hard reset thinking that it might just work but it did not.
Can someone please help me here.
Of course it is a hardware fault. Send it in for repair - or repair it yourself
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Its getting worse
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
i got exactly the same problem - check my photos here http://forum.xda-developers.com/showthread.php?t=716002&page=2
i donth think it is a virus - why? - becase if it so the virus should go when you reflash the rom or flash a new rom - i douubt also about the virus but when install new rom the color issue still existig.
i sent my device to the dealer for repair and i will apdate you about the real reason when i got the answer from the dealer.
however, the same issue happened before to one of my friends and the device was out of warantee - he took it to a repair shop and they told him it is a kind of default in the mother board.
this time we will get dealer answer so lets wait.
thanks
a member in other forum advised me to use the attached cab which solve a similar issue in Blackstone.
but it is too late for me because i returned the device to the dealer
however- other member faced a similar issue and the dealer told him it a default in the motherboard.
Send in for repair......
accessmohit said:
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
Click to expand...
Click to collapse
Listen to the others... You need to send phone in for repair... My phone use to flicker on and off to the point where I couldn't call or use.... I sent to be repaired and they replaced the mother board, but didn't fix my other problems (phone will not turn off and when u put in battery phone turns on on it's own)..... I would send in for repair.......................
htc contacted me an inform me that the reason was the motherboard
yea its the motherboard isue i droped mind and d screen has changd its colour to yelow blue and sometimes wnt wake up aftr remvng 4m poket.gave it htc repair center they said a socket or conector has a problm whch cnt be repaired and so mothrboard needs to b changed.motherboard cost 8000rupees/190dolars whch is **** expensive for repairing
I had this same problem and read on some other forum that you're supposed to "flex" the phone. So I bended my phone a little (the top and bottom backwards, be careful the screen also has glass in it) to try to get a bit of a curve in it and by god ...it worked!!!!! The screen flickered and then the yellow screen was gone!!! I'm so glad because I mailed Htc two days earlier and I still don't have a response from them. I hope it works for you
Just to confirm... The same thing happen to me its either (A) the cable from MOBO to Screen came loose usually by flexing or bending the phone which can happen in someones pocket. (B) the cable connector came loose by same methods (C) MOBO went bad usually by same methods. Either way one should it in for repairs or crack it open and see for your self.
I got same problem before, it happened when the screen is moist. it looks like there is an absorbent layer behind the screen which got damped. try drying it.....found article to contained the unit in a seal container with rice overnite for drying electronic gadgets, and see the result.remember to take off the battery. good luck.
Hello, I want your help to fix my xperia go touchscreen problem. Well, Ive searched the similar problem on the forum but what I found is about "touchscreen not working" only.. was, it's very easy to text and slide trough the screens without any "not so responsive screen".. after few months my xgo became less sensitive like before, when I tried to type as fast as usual. The screen cant detect my touch.. I compared with my friend's xgo and it is easier to text on his xgo.. its because I flashed wrong rom? I flashed one roms so far (superJB and currently back on stock with phantom 1.0.9 kernel) thanks.
Xgo .100 JB with UBL.
Open your device's build.prop using any text editor and check
ro.sf.lcd_density=??
Compare its value with your friend's xperia go and edit it accordingly. After you've done with editing, restart your device.
Check screenshot in the attachment.
Note: Do not put value similar to that of screenshot. It is just for your reference.
If I helped you then press Thank you.
Sent from my MT27i using xda premium
My Xperia Go has the exact same problem recently. It just started happening a few days ago and nothing has changed on the device (software etc). I used to be able to text VERY fast but now it sometimes takes a few pushes of the keys for the device to recognise my touch. I can't believe it is anything in the build.prop as this would have suddenly changed right? MY LCD density there is set to 160 (which is the same as default).
Any help appreciated...
EDIT - I also noticed that since my touchscreen has become un-responsive I had got battery drain issues. The last 2 nights I have gone to sleep and when I have woken up my battery is almost dead... hmmm
Devo1982 said:
My Xperia Go has the exact same problem recently. It just started happening a few days ago and nothing has changed on the device (software etc). I used to be able to text VERY fast but now it sometimes takes a few pushes of the keys for the device to recognise my touch. I can't believe it is anything in the build.prop as this would have suddenly changed right? MY LCD density there is set to 160 (which is the same as default).
Any help appreciated...
EDIT - I also noticed that since my touchscreen has become un-responsive I had got battery drain issues. The last 2 nights I have gone to sleep and when I have woken up my battery is almost dead... hmmm
Click to expand...
Click to collapse
I have same problems with my xperia go .it became unresponsive ..
i didnt drop it just became like that .
I get this issue too since i accidently drop it. But when i try to testing games and the phone getting heat up and now its more sensitive than before. Maybe not as sensitive as back there at GB but its better now. Almost as sensitive as when i try using JB at 1st time i think.
Oh yeah.. i even already try to open it before to check if the connector are losen or something like that with no result. And already prepare to changing my touchscreen but i think its not necesary now. Hope this help
i have the same problem, mine im gonna change the digitizer this month.
Yeah i think it's the digitalizer too... it happened to my friend that drop it or make him goes into swim pool water or sea water .
Well my have that problem too, but after few months without "swimming" it back almost normal or It has now become a habit ...
LENNUJ said:
i have the same problem, mine im gonna change the digitizer this month.
Click to expand...
Click to collapse
Please report here if your back to normal again after you change your digitizer. Coz mine still choosing something sometime if i swipe through it even the sensitivity is good now.
ah7 said:
Yeah i think it's the digitalizer too... it happened to my friend that drop it or make him goes into swim pool water or sea water .
Well my have that problem too, but after few months without "swimming" it back almost normal or It has now become a habit ...
Click to expand...
Click to collapse
I use mine to record fish on beach at first month but its still good at that time. Mine dropped few times but the last drop make it not sensitive as before, since i used it like what i post before the sensitivity back to normal but sometime (in 1 of 8) not recognize my touch.
yeah i will report here, try to dial *#*#7378423#*#* then service tests select touch screen now draw a line to see if there's something wrong on your touch screen, mine i never drop or submerge.
LENNUJ said:
yeah i will report here, try to dial *#*#7378423#*#* then service tests select touch screen now draw a line to see if there's something wrong on your touch screen, mine i never drop or submerge.
Click to expand...
Click to collapse
seems like mine is problem with digitizer too...(marking on red) Thx BTW
Do you use back cover? Mine is nillkin back cover i hope thats not affect the digitizer
Sent from my ST27i using xda premium
LENNUJ said:
Do you use back cover? Mine is nillkin back cover i hope thats not affect the digitizer
Sent from my ST27i using xda premium
Click to expand...
Click to collapse
yeah i use back cover too (i dont know about the brand). i dont think the back cover affect the digitizer coz i already use it at least 2 month after i buy mine but the digitizer is became troubled last month since i drop it.
LENNUJ said:
i have the same problem, mine im gonna change the digitizer this month.
Click to expand...
Click to collapse
Hey , does the touch screen turn to normal after you change the digitizer ?
Please give a feedback on that . Anyone ?
Red stripes shows dead spots on my Xperia U, ill try replacing Digitalizer next week, but if anyone can report it before, it would be helpfully.
im still stucked with my defective digitizer i got a problem with my order from china the item never arrive. i will try to buy another digitizer next week.
LENNUJ said:
im still stucked with my defective digitizer i got a problem with my order from china the item never arrive. i will try to buy another digitizer next week.
Click to expand...
Click to collapse
Its china...
SIGNATURE OUTDATED. I now use honami moonwalker 4.2
"AndroidNoob69.... Your favorite NOOB!"
UPDATE: I just got my replacement digitizer & i tested it, now my xgo live again but im still waiting the adhesive tape to stick it! :silly:
LENNUJ said:
UPDATE: I just got my replacement digitizer & i tested it, now my xgo live again but im still waiting the adhesive tape to stick it! :silly:
Click to expand...
Click to collapse
Nice... because i am planning to replace my digitizer by my self too when i got my digitizer spare . Just need to know what the other things i would need to change it perfectly (Make sure my XGO still have water resistant capability). Sooo... i would appreciate if u could reporting back when you done it .
Same problem.. My phone is not sensitive as usual.. When typing and gaming, it is really annoying.. :'(
How much is the digitizer for Xperia U?
I didn't do nothing and the phone just became not sensitive to touch.. Sliding is good but when I press 3 times to screen.. Only 2 times approx is known to touch..
Help me out ? Only way is change digitizer?
Just make sure u didnt get touchscreen issue from lag. I use custom rom and the touchscreen is feel better, but some area still hard to use because mine is defect already. U could try search on google for ur digitizer price .
Sent from my ST27i using xda app-developers app
Hello guys,
two days ago I got myself stuck in heavy rain, with my xperia ray in my pocket. Whenn I got home I checked whether there was water in the phone.
Luckily it was just a bit at the bottom of the rear side and everything seemed normal, but when I pushed the home button, the white light changed into yellow, and, for I have CWMrecovery, there was no more blue light at boot. A while later even the home button and volume rocker did not respond anymore (which now is fixed). Has this to do that some water actually got in the phone and ruined the LED notification light, or what could it be?
Thanks in advance
Try cleaning your phone board using IPA..
Nanostray said:
Hello guys,
two days ago I got myself stuck in heavy rain, with my xperia ray in my pocket. Whenn I got home I checked whether there was water in the phone.
Luckily it was just a bit at the bottom of the rear side and everything seemed normal, but when I pushed the home button, the white light changed into yellow, and, for I have CWMrecovery, there was no more blue light at boot. A while later even the home button and volume rocker did not respond anymore (which now is fixed). Has this to do that some water actually got in the phone and ruined the LED notification light, or what could it be?
Thanks in advance
Click to expand...
Click to collapse
Hi there ,First of all..when u got to know that phone is wet..you should immediately disconnect the battery to avoid internal short circuiting..I suppose its hardware..If its software u can see if SEUS fixes your problem but before operating phone you have make sure its not damaged by water..
If u havent done that water might permanently damage the circuitry inside your phone..
Clean your phone with IPA isopropyl alcohol,which might fix the issue..
The Rain water after getting dried up might leave salt traces on the board which may conduct (even when water is dried out) causing damage to the board so use IPA to clean it off by disassembling your phone..
You can google Ray disassembly, or have a professional do it for you..
If your phone was completely submerged your battery might not be working fine anymore..check your battery once..
It can be dangerous operating with a faulty battery..it might melt or even worse explode so make sure your battery is good..
Water can be a serious threat for electronics..so i dont guarantee that your led will work anymore but still its worth a shot ..:good:
Clean the board to see if everything else is working fine..but you may have to give up on that led..good luck
Hope i helped
regards..
a|\|droid_user said:
Hi there ,First of all..when u got to know that phone is wet..you should immediately disconnect the battery to avoid internal short circuiting..I suppose its hardware..If its software u can see if SEUS fixes your problem but before operating phone you have make sure its not damaged by water..
If u havent done that water might permanently damage the circuitry inside your phone..
Clean your phone with IPA isopropyl alcohol,which might fix the issue..
The Rain water after getting dried up might leave salt traces on the board which may conduct (even when water is dried out) causing damage to the board so use IPA to clean it off by disassembling your phone..
You can google Ray disassembly, or have a professional do it for you..
If your phone was completely submerged your battery might not be working fine anymore..check your battery once..
It can be dangerous operating with a faulty battery..it might melt or even worse explode so make sure your battery is good..
Water can be a serious threat for electronics..so i dont guarantee that your led will work anymore but still its worth a shot ..:good:
Clean the board to see if everything else is working fine..but you may have to give up on that led..good luck
Hope i helped
regards..
Click to expand...
Click to collapse
Many thanks!
I already figured it had nothing to do with software, because several apps even confirmed that vibration and haptic feedback should work fine on the phone.
I did disconnect the battery and saw that only the lower side of the rear side (opposite to the LEDNOTLIGHT) was a little wet.
Apart from the problems I mentioned earlier I am 100% sure nothing else was damaged by the water, or as you stated, the left-over salt.
I'm definitely gonna try the IPA, thank you very much!
I'll keep you up-to-date
Glad i helped you..
Nanostray said:
Many thanks!
I already figured it had nothing to do with software, because several apps even confirmed that vibration and haptic feedback should work fine on the phone.
I did disconnect the battery and saw that only the lower side of the rear side (opposite to the LEDNOTLIGHT) was a little wet.
Apart from the problems I mentioned earlier I am 100% sure nothing else was damaged by the water, or as you stated, the left-over salt.
I'm definitely gonna try the IPA, thank you very much!
I'll keep you up-to-date
Click to expand...
Click to collapse
Glad i helped you..Just hit thanks instead of sayin it bro..u know u have got a button there
Method
a|\|droid_user said:
Glad i helped you..Just hit thanks instead of sayin it bro..u know u have got a button there
Click to expand...
Click to collapse
How do you recommend cleaning the board? Drip the IPA on it and wait for it to dry, or what´s the best way?
Does this IPA work for the vibration and haptic feedback too? since those are practically located next to eachother
Nanostray said:
How do you recommend cleaning the board? Drip the IPA on it and wait for it to dry, or what´s the best way?
Does this IPA work for the vibration and haptic feedback too? since those are practically located next to eachother
Click to expand...
Click to collapse
You have to physically disassemble the phone first,then use a microfiber cloth,dip it in ipa and clean the board .. stillI dont think your phone got wet enough for water to get in so much..
Still google for videos on disassebly..here is one
http://www.youtube.com/watch?v=pylypRqumTM..
but its aint english..
REMEMBER Dont disassemble if u r not confident enough to reassemble..u dont wanna make a mess out of your phone just in case
Shower?
a|\|droid_user said:
You have to physically disassemble the phone first,then use a microfiber cloth,dip it in ipa and clean the board .. stillI dont think your phone got wet enough for water to get in so much..
Still google for videos on disassebly..here is one..
but its aint english..
REMEMBER Dont disassemble if u r not confident enough to reassemble..u dont wanna make a mess out of your phone just in case
Click to expand...
Click to collapse
If it's not caused by water damage as you said, could having it put away in the bathroom with a hot shower on have caused it? Maybe because something caused the H. feedback to stop working and the LEDNOTlight to freak out?
Moisture from hot shower may cause damage but not sure....
To be simplelease keep your away from water..unless u have a Xperia Z or ZR or V or whatever.....
Confirmation
a|\|droid_user said:
Moisture from hot shower may cause damage but not sure....
To be simplelease keep your away from water..unless u have a Xperia Z or ZR or V or whatever.....
Click to expand...
Click to collapse
I just confirmed that it is not software related. Repaired two times with SEUS and Flashtool, and still both times no vibration and yellow light instead of white
Nanostray said:
I just confirmed that it is not software related. Repaired two times with SEUS and Flashtool, and still both times no vibration and yellow light instead of white
Click to expand...
Click to collapse
Disassemble phone and clean with IPA or hand it over to sony service center they will do it for you..but i guess they will charge you heavily..unfortunately you have no other option...
a|\|droid_user said:
Disassemble phone and clean with IPA or hand it over to sony service center they will do it for you..but i guess they will charge you heavily..unfortunately you have no other option...
Click to expand...
Click to collapse
Unfortunately your IPA did not work. All I got was a short white light i.o a yellow light, but it turned into yellow immediately. I guess there's no other option to buy a new phone? I'm gonna pay more than my phone costed. It's over an year old and water damage of course isn't covered by the waranty
Nanostray said:
Unfortunately your IPA did not work. All I got was a short white light i.o a yellow light, but it turned into yellow immediately. I guess there's no other option to buy a new phone? I'm gonna pay more than my phone costed. It's over an year old and water damage of course isn't covered by the waranty
Click to expand...
Click to collapse
Sorry for you..I guess the led is gone..but otherwise is the phone fine ?
Eureka?
a|\|droid_user said:
Sorry for you..I guess the led is gone..but otherwise is the phone fine ?
Click to expand...
Click to collapse
Well, the white and blue light are back, but the haptic feedback unfortunately not, and somehow the LEDlight doesn't flash anymore when a whatsapp message comes in, but that might just be me not paying attention..
Any idea how to deal with the vibration not working?
The vibration is made with a small motor with an off - centre weight on it, I have changed them before on my old Nokia ,I think most newer phones use the same type.
Sent from my Nexus 7 using xda app-developers app
totsy1972 said:
The vibration is made with a small motor with an off - centre weight on it, I have changed them before on my old Nokia ,I think most newer phones use the same type.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I don't think I have the knowledge to change the vibration thingy. So I guess I just gotta wait 'til I get a new phone
Future
Alright, what happened 'til now is that LED notif is back, unthough the yellow light still somes pops up instead of the white light. Vibration neither working, but nothing else seems to be not working properly. If anyone knows how to fix the two things I mentioned above, tell me
I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
streetu said:
I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
Click to expand...
Click to collapse
sounds like a screen bleed i had it but disappeared after the oreo update so it could be something else
you'd likely be charged for the new screen
I also had multiple yellow/orange spots on the top left corner of the screen. I tried placing my phone for 30 minutes in the refrigerator and the spots disappeared but later appeared again. It looked like the phone was burning from inside because turning off the phone/screen won't make these marks disappear not even the OLED fixer apps.
I called the hotline and they told me that they are going to replace it free of cost as my phone is under warranty. I just sent my phone to Huawei 3 days ago. The process would take 2,3 weeks. I am hoping this problem gets fixed or they just send me Honor10 instead of my Honor9
streetu said:
I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
Click to expand...
Click to collapse
zaryab said:
I also had multiple yellow/orange spots on the top left corner of the screen. I tried placing my phone for 30 minutes in the refrigerator and the spots disappeared but later appeared again. It looked like the phone was burning from inside because turning off the phone/screen won't make these marks disappear not even the OLED fixer apps.
I called the hotline and they told me that they are going to replace it free of cost as my phone is under warranty. I just sent my phone to Huawei 3 days ago. The process would take 2,3 weeks. I am hoping this problem gets fixed or they just send me Honor10 instead of my Honor9
Click to expand...
Click to collapse
Nice. Don't forget to reply here when you will get back your phone, or new one. I am curious what they will do with this, and then i will sent mine or not
The same thing happened to me, they replaced the whole phone.
streetu said:
Nice. Don't forget to reply here when you will get back your phone, or new one. I am curious what they will do with this, and then i will sent mine or not
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I just received my phone today and it looks brand NEW . They replaced the entire casing front back and the aluminum frame under warranty. The screen has been fixed and I received this message
--Translated from Google, Deutsch > English--
"Based on your error description, we have carefully checked your device and the error was corrected under the manufacturer's warranty. It was a mechanical and electronic component renewed according to the manufacturer's routine, an update to the latest firmware version was performed. Finally, your device has undergone an automatic test procedure to examine the transmit, receive parameters without error"
zaryab said:
I just received my phone today and it looks brand NEW . They replaced the entire casing front back and the aluminum frame under warranty. The screen has been fixed and I received this message
--Translated from Google, Deutsch > English--
"Based on your error description, we have carefully checked your device and the error was corrected under the manufacturer's warranty. It was a mechanical and electronic component renewed according to the manufacturer's routine, an update to the latest firmware version was performed. Finally, your device has undergone an automatic test procedure to examine the transmit, receive parameters without error"
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I wonder do they lock BL or it stays as it was before replacement
Hi guys, i bought lenovo z6 lite, few days later it fell in water, then take it to maintenace to wipe and drying the mosture inside after that i found some issues related to screen touch, ( screen freezing and ghost touch) this issue disapear after turning the screen off and on again but it returns , i tried to turn the phone to factory reset and the problem resolved but unfortunately for only 24 h , now i couldn't figure out either the problem is from software or hardware , plz help .
Qellim said:
Hi guys, i bought lenovo z6 lite, few days later it fell in water, then take it to maintenace to wipe and drying the mosture inside after that i found some issues related to screen touch, ( screen freezing and ghost touch) this issue disapear after turning the screen off and on again but it returns , i tried to turn the phone to factory reset and the problem resolved but unfortunately for only 24 h , now i couldn't figure out either the problem is from software or hardware , plz help .
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I have the same issue, did you discovered something ?
i have the same issue any solution? My phone didnt get any damage though
tembulon said:
i have the same issue any solution? My phone didnt get any damage though
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The only thing that seems to work for now is open the phone, all I have done is open the phone and disconnect the battery, remove the charge that may have the touch screen (static) and clean with isopropyl alcohol all connectors (disconnect everything It is connected to the telephone plate and clean) all this very carefully, until now I have not had a problem, it is necessary to continue testing.
PS: The back cover has no glue, you can remove it very carefully with your nail or with something thin enough
PS 2: Maybe the only thing to do is remove the static, what I did was to cover more possibilities
PS3 : Sorry for my english, hope this helps you
Jakovi said:
The only thing that seems to work for now is open the phone, all I have done is open the phone and disconnect the battery, remove the charge that may have the touch screen (static) and clean with isopropyl alcohol all connectors (disconnect everything It is connected to the telephone plate and clean) all this very carefully, until now I have not had a problem, it is necessary to continue testing.
PS: The back cover has no glue, you can remove it very carefully with your nail or with something thin enough
PS 2: Maybe the only thing to do is remove the static, what I did was to cover more possibilities
PS3 : Sorry for my english, hope this helps you
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it worked? or you still facing it ?
I did the same thing but im still facing the same issue i think this problem is hardware (the lcd itself) bec i tried a lot of custom rom now and still facing it this device specs is trash because of its problem
****iness said:
I did the same thing but im still facing the same issue i think this problem is hardware (the lcd itself) bec i tried a lot of custom rom now and still facing it this device specs is trash because of its problem
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I flashed the rom i had again, and it worked for me.
In my previous lenovo, Zuk Z2, that din't solved the problem. To be able to use it for 2 minutes, i had to turn off the screen, hold the phine with a finger on the screen, and then tur on the screen. After 2 minutes it breaks again.