I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
streetu said:
I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
Click to expand...
Click to collapse
sounds like a screen bleed i had it but disappeared after the oreo update so it could be something else
you'd likely be charged for the new screen
I also had multiple yellow/orange spots on the top left corner of the screen. I tried placing my phone for 30 minutes in the refrigerator and the spots disappeared but later appeared again. It looked like the phone was burning from inside because turning off the phone/screen won't make these marks disappear not even the OLED fixer apps.
I called the hotline and they told me that they are going to replace it free of cost as my phone is under warranty. I just sent my phone to Huawei 3 days ago. The process would take 2,3 weeks. I am hoping this problem gets fixed or they just send me Honor10 instead of my Honor9
streetu said:
I've got yellow spot on screen of my Honor 9. I guess it is problem about glue under the screen. It isn't a problem for me to send it back on warranty, however i am thinking about what they replace.
Right now i have unlocked bootloader and it is important thing to me. So if they would replace only screen it is okey, but if they would replace whole phone, i won't unlock my BL again :crying:
Does anyone know about it? And do they have Honor 9 on stock at all to replace mine?
Click to expand...
Click to collapse
zaryab said:
I also had multiple yellow/orange spots on the top left corner of the screen. I tried placing my phone for 30 minutes in the refrigerator and the spots disappeared but later appeared again. It looked like the phone was burning from inside because turning off the phone/screen won't make these marks disappear not even the OLED fixer apps.
I called the hotline and they told me that they are going to replace it free of cost as my phone is under warranty. I just sent my phone to Huawei 3 days ago. The process would take 2,3 weeks. I am hoping this problem gets fixed or they just send me Honor10 instead of my Honor9
Click to expand...
Click to collapse
Nice. Don't forget to reply here when you will get back your phone, or new one. I am curious what they will do with this, and then i will sent mine or not
The same thing happened to me, they replaced the whole phone.
streetu said:
Nice. Don't forget to reply here when you will get back your phone, or new one. I am curious what they will do with this, and then i will sent mine or not
Click to expand...
Click to collapse
I just received my phone today and it looks brand NEW . They replaced the entire casing front back and the aluminum frame under warranty. The screen has been fixed and I received this message
--Translated from Google, Deutsch > English--
"Based on your error description, we have carefully checked your device and the error was corrected under the manufacturer's warranty. It was a mechanical and electronic component renewed according to the manufacturer's routine, an update to the latest firmware version was performed. Finally, your device has undergone an automatic test procedure to examine the transmit, receive parameters without error"
zaryab said:
I just received my phone today and it looks brand NEW . They replaced the entire casing front back and the aluminum frame under warranty. The screen has been fixed and I received this message
--Translated from Google, Deutsch > English--
"Based on your error description, we have carefully checked your device and the error was corrected under the manufacturer's warranty. It was a mechanical and electronic component renewed according to the manufacturer's routine, an update to the latest firmware version was performed. Finally, your device has undergone an automatic test procedure to examine the transmit, receive parameters without error"
Click to expand...
Click to collapse
I wonder do they lock BL or it stays as it was before replacement
Related
Hi,
My HTC is giving me problems. The screen has become yellowish.
Earlier the screen used to become yellowish for 5-10 mins and it used to occur in two weeks or so. But now the phone has permanently become yellowish. I am also attaching a picture along with this thread. As you can see, the areas in the pic which are bluish is showing the true color of the background. Rest of the screen is all yellowish.
Can someone help me with this problem.
Best regards,
MOhit Goyal
Looks like a faulty contact from your Motherboard to your screen (bad connector, bad flex-strip or something like that)
IMO you need to send it in for repairs.
I have had the same with my p3300, but was able to fix it myself (connector was not completely pressed down, had come loose)
Hardware problem?
Do you think this is a hardware problem?
Why I doubt that is because:-
1. Whenever I touch any place on the screen for opening an application, the area shows the actual color, but if I just touch the screen the colours doesn't change.
2. Usually the phone starts displaying the correct colours after a restart
Should I take chances and reset my phone or something?
I'm having the exact same problem every now & then (often occurs when I keep the phone in my jeanspocket) A light tap on the screen often helps. Had it in for repairs earlier, but they only re-flashed it (!) So the problem is not solved
What to do now?
I am not able to play any game. I hate looking at my phone. It makes me so angry.
How do I get it fixed. Its the fourth consecutive day with the wrong colours.
Someone please help.
Performed a hard reset but still not working properly
This is not happening. I performed a hard reset thinking that it might just work but it did not.
Can someone please help me here.
Of course it is a hardware fault. Send it in for repair - or repair it yourself
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Its getting worse
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
i got exactly the same problem - check my photos here http://forum.xda-developers.com/showthread.php?t=716002&page=2
i donth think it is a virus - why? - becase if it so the virus should go when you reflash the rom or flash a new rom - i douubt also about the virus but when install new rom the color issue still existig.
i sent my device to the dealer for repair and i will apdate you about the real reason when i got the answer from the dealer.
however, the same issue happened before to one of my friends and the device was out of warantee - he took it to a repair shop and they told him it is a kind of default in the mother board.
this time we will get dealer answer so lets wait.
thanks
a member in other forum advised me to use the attached cab which solve a similar issue in Blackstone.
but it is too late for me because i returned the device to the dealer
however- other member faced a similar issue and the dealer told him it a default in the motherboard.
Send in for repair......
accessmohit said:
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
Click to expand...
Click to collapse
Listen to the others... You need to send phone in for repair... My phone use to flicker on and off to the point where I couldn't call or use.... I sent to be repaired and they replaced the mother board, but didn't fix my other problems (phone will not turn off and when u put in battery phone turns on on it's own)..... I would send in for repair.......................
htc contacted me an inform me that the reason was the motherboard
yea its the motherboard isue i droped mind and d screen has changd its colour to yelow blue and sometimes wnt wake up aftr remvng 4m poket.gave it htc repair center they said a socket or conector has a problm whch cnt be repaired and so mothrboard needs to b changed.motherboard cost 8000rupees/190dolars whch is **** expensive for repairing
I had this same problem and read on some other forum that you're supposed to "flex" the phone. So I bended my phone a little (the top and bottom backwards, be careful the screen also has glass in it) to try to get a bit of a curve in it and by god ...it worked!!!!! The screen flickered and then the yellow screen was gone!!! I'm so glad because I mailed Htc two days earlier and I still don't have a response from them. I hope it works for you
Just to confirm... The same thing happen to me its either (A) the cable from MOBO to Screen came loose usually by flexing or bending the phone which can happen in someones pocket. (B) the cable connector came loose by same methods (C) MOBO went bad usually by same methods. Either way one should it in for repairs or crack it open and see for your self.
I got same problem before, it happened when the screen is moist. it looks like there is an absorbent layer behind the screen which got damped. try drying it.....found article to contained the unit in a seal container with rice overnite for drying electronic gadgets, and see the result.remember to take off the battery. good luck.
Every few minutes when i'm using the phone the screen will lock up. The screen will either go back being responsive in about 30 seconds but it is a big irritation. I bought this phone secondhand completely stock and it exhibits this problem. Has anyone encountered this problem before and if you have how did you fix it?
Akulamenuri said:
Every few minutes when i'm using the phone the screen will lock up. The screen will either go back being responsive in about 30 seconds but it is a big irritation. I bought this phone secondhand completely stock and it exhibits this problem. Has anyone encountered this problem before and if you have how did you fix it?
Click to expand...
Click to collapse
What color is the sticker under the battery cover?
There isn't a sticker.
Akulamenuri said:
There isn't a sticker.
Click to expand...
Click to collapse
That its a clear indication the phone was dropped in some sort of liquid by the previous owner. There should be a small sticker inside - white means everything is ok and pink means it was dropped in liquid. Looks like someone was trying to hide something by removing it.
Well that sucks. Anything that I can do to fix the phone that does not involve the original owner?
Akulamenuri said:
Well that sucks. Anything that I can do to fix the phone that does not involve the original owner?
Click to expand...
Click to collapse
I've heard you can get a replacement from samsung but I'm afraid I don't gave any helpful details that would help. You could try calling tmobile and asking to speak to a customer loyalty rep. Not sure if it will help but is worth a shot.
Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Deiviux.eu said:
Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Click to expand...
Click to collapse
Mate its the display flex which is broken or damanged.. The only way to fix it is send it to service center n get a new flex replaxed.. :/
Sent from my U20i using xda premium
i think the mate is right tell us what happens after
Deiviux.eu said:
Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Click to expand...
Click to collapse
can u still use your warranty to repair it for free?? if is it your case i would send it to se because i had a similar problem,but in my case my touch screen didnt work properly,i press on the top but it was selected the bottom options,and it kept pressing bottom all the time... so i went back to stock rom with seus,relocked the bootloader,unrooted the phone and send it to repair... finally i received a week later with a new touch screen for free!! i hope to be helpful!!
yomiguy said:
can u still use your warranty to repair it for free?? if is it your case i would send it to se because i had a similar problem,but in my case my touch screen didnt work properly,i press on the top but it was selected the bottom options,and it kept pressing bottom all the time... so i went back to stock rom with seus,relocked the bootloader,unrooted the phone and send it to repair... finally i received a week later with a new touch screen for free!! i hope to be helpful!!
Click to expand...
Click to collapse
Um... I think that warranty does not apply on damage caused by customer itself. You'll have to send it to repair, with a risk to pay, even if you have stock rom/kernel, I think.
Tom.K said:
Um... I think that warranty does not apply on damage caused by customer itself. You'll have to send it to repair, with a risk to pay, even if you have stock rom/kernel, I think.[/QUOT
you're true!! obviously if they see a screen crashed if you want it new, you'll have to pay... but i thought this buddy says his mini looks good but doesn't work... he can try anyway... in my case it falls on the floor but not so high, and I think it caused my problem... maybe not! maybe it was a fault in my touchscreen and that's why I got it reppaired for free... He can try anyway...
Click to expand...
Click to collapse
has any 1 else had this problem with screen turning black on a call on the lumia 800
i have to turn phone of to end call.
i have spoken to nokia uk who said the new update fixed this so when he asked for my version and told him it was 12070 he seemed to be shocked as this update was supposed to fix this problem.
he told me to reset phone and its still not fixed problem so he told me send phone to nokia for repair or replacement, this is a bit of a hassle as i need my phone for work is there anything i can do to fix it myself or does the phone have to go back to nokia.
I'm too having this issue. Any solution guys?
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
I shall try that. Kinda funny solution though
Thanks for sharing.
andy1969 said:
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
Click to expand...
Click to collapse
Its not nokia's fault. If you cover the proximity sensor in any phone, you are going to have this issue. I'm not sure what screen guard you are using, generally device specific screen guards are shaped keeping in mind the location of the proximity sensor.
andy1969 said:
fix from nokia worked from me
i just spoke to nokia again and spoke to a tech help
he told me take my screen protector of the phone and it will fix the problem as the protector is blocking the proximity sensor.
i was scepticle at first so i thought ok ill try it not going to harm
and it fixed the issue the phone no longer turns black on calls and is working fine.
try it it may fix the problem.
but its also a bit stupid u cant put a screen protector on phone if it causes this problem but also told me to not cover top right hand corner of phone if applying another that is were the scensor is located its bloody stupid if u ask me nokia need to get this sorted
Click to expand...
Click to collapse
look at the phone at an angle in good light. You'll be able to to see the proximity sensor then.
Also after you apple the screenguard, run the nokia diagnostic tools. There's a proximity tester as well.
Overal seems like a bad screenguard problem than a problem with the phone. The proximity sensor is in a good place.
I have this issue too on 12070. I don't have any shield on my screen...
hi .Nokia top corner of the glass is get loose.when you call push the upper corner problema resolvet
Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
abiisamri said:
Dear All,,
Device : Xperia Z2
ROM : existenZ ultimate 4
Here i requesting your assistance due to an error experienced by my device, Xperia Z2.
lately I use Z2 for under water photo, to be precise at Feb 20, 2015
Cronology:
1. Using phone under water for photo
2. activating touch block feature to prevent screen to be 'touched' by water
3. touch block's 'slide to deactivate' suddenly missing
4. until now I cannot touch my screen.
5. I do re-flash stock ftf file .167, but no changes, even in first use setup I cannot touch language selection.
If anyone have some clue to this issue, please tell me immediately.
Because I'm from Indonesia and Sony Service Center here is somewhat not satisfying.
Thank you.
Best Regards,
Amri
Click to expand...
Click to collapse
anyone?
Well if it's a software problem reflashing .ftf back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
ptmaniac said:
Well if it's a software problem reflashing .tft back to stock should have fixed it... did you select to wipe cache and data in flashtool when you flashed?
If you didn't i would suggest to try that, if you did that already i think it's possible your digitizer got damaged by the water somehow :S
Do you see any kind of water traces/residue inside your phone?
Click to expand...
Click to collapse
Thank you for your response,
I did wipe data and cache,
water traces?
only saw some in camera (camera is blurry with water vapors).
i'm sorry but i dont really understand about digitizer thing,,
can you help suggest me what to do next?
Thank you.
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
damian01211 said:
By telling us that there was some vapour inside camera, I guess your phone isn't waterproof. Flaps were closed when you put it inside the water?
If yes and there's water, as I said. Somehow your waterproof is gone and by that water get's in and might get something done to your digitizer. Only Sony can fix it.
Click to expand...
Click to collapse
ptmaniac said:
i agree with damian01211, probably some water got into your phone and damaged your digitizer (touch screen), if it was software related flashing .ftf with wipes would have fixed it
if you still have warranty use it...
Click to expand...
Click to collapse
if your diagnosis are pointing to digitizer,
as you said, only sony can fix it,
then i'll definitely go there because i still have warranty here,
as for complain with this matter to sony,
any suggestion to how to push them to repair my device quickly or at least willing to accept my device ??
Thank you.
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
damian01211 said:
Well, when I destroy my digitizer by using Fairy Washing Up Liquid to clean my screen, I went to my network operator, told them that my phone was working perfectly well on a given day and then next day when I woke up, my touch screen didn't work.
They've check if the water got it in by checking white paper above sim card if it's red and took my Z2 for repair.
If your paper is red (check it, it's above your sim card, flip the phone) then good luck (let's hope it's white) as they might accept it or not.
In Ireland even if water get's to your phone it does cover under warranty but I have no idea in Indonesia.
Click to expand...
Click to collapse
well, I checked it and it's white.
and that mean my phone didn't go un-waterproof-ed right??
No, that's mean that water didn't get in.
Good 4 you