HTC said, "Using their Unlock-tool will S-off our device" ? - HTC EVO 3D

HTC Emailed me this ,
Thank you for contacting HTC.
We are dedicated in providing you the best quality service and answering your questions and concerns.
As we understand from your email that, you want to know when we will launch the bootloader tool for your HTC Sprint Evo 3D to S-off the device.
In this regard, we would like to inform you that you can find the bootloader for your HTC Evo 3D (Sprint) on our developer website: http://www.htcdev.com/ which will enable to S-off your device. You just need to register yourself on the website and follow the on-screen instructions to unlock your device.
Note: Unlocking your device and installing customized firmware will void the warranty of your device and also may cause the hardware to malfunction.
Disclaimer: Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty. HTC disclaims any and all liability for proper functioning of your device after the bootloader has been unlocked and for data lost in the unlocking process. To prevent unauthorized access to your data, unlocking the bootloader will delete all personal data from your device including applications, text messages and personalized settings.
Note: It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Also, we would appreciate if you could provide us with the Serial and IMEI number of your device if you are replying back to us.
To find the Serial and IMEI number on your device, follow the below mentioned steps:
1. From the Home screen, tap Menu > Settings > About Phone > Phone Identity.
If you have any further questions or comments, please feel free to email us or call us at our contact center 1800-103-3566, Mon to Sat – 9:30 am to 5:30 pm.
Thank you for your continued patronage.
Click to expand...
Click to collapse

Have you tried the unlock method already to see if you gain S-Off? I have already unlocked the bootloader a few months ago but it still has S-On, I may try it later to see what happens but I don't have the time to flash the stock Ruu, backup and flash at the moment.

That guy from HTC has no idea what he's talking about. I've tried it last week and it does not give you s-off
Sent from my HTC EVO 3D using XDA

ncfastls1 said:
That guy from HTC has no idea what he's talking about. I've tried it last week and it does not give you s-off
Sent from my HTC EVO 3D using XDA
Click to expand...
Click to collapse
Thanked, saved me some headache.

I got my EVO yesterday and rooted it 10 mins after. Still s-on but u can still flash almost anything u want.
PG86100

Lol the guys that email you back have no idea what is going on... They seem to read of scripts not stuff they know on hand...
You will have S-ON Htc route.. They only say you could void your warranty if you brick it or spank the cpu from overclockin it.... If it is something hardware related that has nothing to do with mis use you should be good to go..

Related

HTCdev.com **Evo3D Rooting Info** "Live"

Well at last, HTC has brought us their method to root HTC Evo 3D & Sensation.. Just register to become a member (dev) and begin rooting your Evo3D. I wanted to show you all what to expect.. and of course there are disclaimers so view screen shots for full details. I have not tried this setup so please give feedback, I do have the phone but it's been rooted by other methods.. just giving fellowship & sharing information. Enjoy!
Go to HTCDev.com to get started.. (This will VOID your warranty, root your phone & give you super human strenghts)
Previous rooting gave phone's the same voided warranty especially servicing in carriers service center, same deal. Revolutionary method also voids warranty so now people have choices.. (Former Sprint Service Mgr)
As informed please give useful feedback if you have used this method so we know where we stand with this and in fact "IF" HTC is helping us out.
Thx to Doomstang for input-
Doomstang said:
Well I think I've finally gotten somewhere...Wireless Tether was just successfully granted Superuser permissions.
This was all done without ever having rooted this phone in the past...so I accepted the OTA update, unlocked with HTC Dev's process, got a working recovery going, and then got Superuser installed.
graffixnyc posted the link to the working recovery so I used that: http://www.multiupload.com/AQ9KV7IME9
Click to expand...
Click to collapse
And Graffixnyc-
graffixnyc said:
This was the version of CWM that booted for me. I flashed through fastboot and also did a nandroid restore just fine. This was the version IEF(from alpharev) gave me on irc
http://www.multiupload.com/AQ9KV7IME9
I was able to get into recovery from selecting recovery from the fastboot method and from doing adb reboot recovery. Sorry for not posting earlier I had finals yesterday and went out after to celebrate
http://www.multiupload.com/AQ9KV7IME9
Click to expand...
Click to collapse
Please make sure all items are installed and up to date.
Google Android SDK zip:
http://developer.android.com/sdk/index.html
Java Runtime Environment:
http://java.com
HTC Sync (Windows Only):
http://www.htc.com/www/help/
Continued "disclosure"
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty. Please note that unlocking your bootloader does not mean that you will be able to unlock the SIM lock. Unlocking your SIM lock is at the discretion of your operator/carrier and is not part of the bootloader unlocking scope.
Our devices have been designed with our hardware and software specifications in mind and unlocking the bootloader will change the software and may cause unexpected side effects. It is impossible for HTC to ensure the proper functioning of your device after this. In the worst case scenario, it is possible that your device may be physically damaged due to overheating or the behavior of your device might be altered including, but not limited to, hearing aid compatibility (HAC) and specific absorption rate (SAR) values.
Some content on your device may also be invalidated and cannot be accessed any more because of invalid DRM security keys. This includes content that you may have purchased through a 3rd party vendor and through HTC. Furthermore, although you will still be able to receive updates to your device via FOTA (“firmware over the air”), we do not guarantee that updating your device via FOTA will not render your device unusable. Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader. HTC bears no responsibility if your device is no longer usable afterwards.
HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, due to some of our carrier customers concerns, certain models with specific restrictions may not be able to be unlocked. Please refer to our list of supported devices to see if your device is eligible for unlocking the bootloader.
We strongly suggest that you do not unlock the bootloader unless you are confident that you understand the risks involved. This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty. If you are still interested in unlocking the bootloader, and you understand the consequences both to your device and to your warranty, then you may refer to the following pages where we have provided the unlocking instructions.
If there's an error you will see screen shot below.. with details on what happened.
So maybe I'm confused about what this does ... I went through the process and everything seems to have worked. Bootloader now shows unlocked. I tried to flash a recovery (both clockworkmod and TWRP) and it seems to flash successfully but when I try to run recovery it just reboots the phone after showing the HTC logo for a minute. I was hoping to install the rooted OTA but not sure what to try next...
nabbed said:
No. I'm not confused about the unlock.
I'm worried about a man who makes a guide about unlocking the device he does not have...
Am I wrong to be worried, about a man, who makes a post, about unlocking a device, he does not have?
Has has tested the method?
Click to expand...
Click to collapse
Yooooo. Godzson is a trusted guy and helps many devs in the community. No sense in flamming him when you'll just start pissing off devs here.
Sent from my PG86100 using Tapatalk
Godzson is a trusted member on here. Don't think you have to worry about him. Why would someone take all this time to write up a post with pics and the info just to mess with people? Smh....... Alot of the devs in the 3d community who do roms and themes don't even have the damn 3d. Don't start turning this community into **** by questioning people trying to help.
gthing said:
So maybe I'm confused about what this does ... I went through the process and everything seems to have worked. Bootloader now shows unlocked. I tried to flash a recovery (both clockworkmod and TWRP) and it seems to flash successfully but when I try to run recovery it just reboots the phone after showing the HTC logo for a minute. I was hoping to install the rooted OTA but not sure what to try next...
Click to expand...
Click to collapse
TWRP doesn't work and CWM Is a hit or miss. You should of tried the stock recovery, I think it had one. Wait till a root for the new boot loader I say.
I think the unlocked just gives partial access to the bootloader if I am correct. Your security flag(s-off) is still on.
Sent from my EVO3D(overclocked) via XDA App
Godzson is only posting to what HTC promised, here a unlocker. He is also a trusted member, who provides a substantial amount of information for the community. Please they are also right to say some dev, and do not have this device and do an amazing job developing for it. let's please keep peaceand move forward..
Why waste your time reposting instructions found on htcdev.com? People want to know what happens after you do the method and how it helps put custom software on your phone.
mwalt2 said:
Why waste your time reposting instructions found on htcdev.com? People want to know what happens after you do the method and how it helps put custom software on your phone.
Click to expand...
Click to collapse
Because sometimes people want to see the process without having to DO the process....
Why question it? Just don't read through 2 pages or more of posts if it's offensive to you.
Yo GODZSON, you do know that the little green android guy isn't the only one that's green around here, don't you? LMFAO. Just look at the noobs trying to flame you, and don't even know anything about you, LOL. Yeah, LOL. Like they got room to talk. Keep up the great work buddy.
On a more serious note, does this method actually allow you to root? Cuz I didn't really see anything on HTC's site, or in your post about rooting. Yet the title states rooting with HTC's unlock method. Just a fyi.
Sent from my PG86100 using XDA Premium App
Well sir maybe doing a lil research would benefit the questions. I did assist with 2 threads in Evo3D (screen pics and 3D converting). I placed this for information to the community and for knowledge to those that may want to see what it looks like and have other options of rooting their phone. I do have the device but's its been rooted therefore I havent tried this "Official" method. Would be nice to ask with some manners in XDA you can get suspended, banned, etc for your actions, this is a community to help each other out.
Thanks to all the fellow dev's for the kind words.. to all the noobs with lack of knowledge no worries we're here for you to help out, much love for you.. hey we all started there at one time
Well I think I've finally gotten somewhere...Wireless Tether was just successfully granted Superuser permissions.
This was all done without ever having rooted this phone in the past...so I accepted the OTA update, unlocked with HTC Dev's process, got a working recovery going, and then got Superuser installed.
graffixnyc posted the link to the working recovery so I used that: http://www.multiupload.com/AQ9KV7IME9
this is a joke!
HTC's unlocked bootloader is a joke, it just says "unlocked" but you cannot flash any new recoveries and you get S-ON. Don't try this folks, stay rooted! My 3D is now officially bricked with HTC method, it's not unlocked at all as you can't do anything with it.
zedomax said:
HTC's unlocked bootloader is a joke, it just says "unlocked" but you cannot flash any new recoveries and you get S-ON. Don't try this folks, stay rooted! My 3D is now officially bricked with HTC method, it's not unlocked at all as you can't do anything with it.
Click to expand...
Click to collapse
I'm very sorry to hear yours was bricked but I was able to flash a working recovery (although the first 2 I tried did fail) and gain SU permissions even with S-ON still showing.
thnx
Doomstang said:
I'm very sorry to hear yours was bricked but I was able to flash a working recovery (although the first 2 I tried did fail) and gain SU permissions.
Click to expand...
Click to collapse
Thanks I actually saw your post and trying that now! We will have ROOT!
It does look like things are working for some starting here in one of the other threads.
Great write up
Lol, sorry HTC. We beat you to it.
Sent from my EVO 3D using XDA Premium App
The unlock is terrible, I got it to work on my Dad's phone, but I could only get into clockwork once, TWRP doesn't work, and only a manual flash of clockwork seemed to work, I tried to get in with Rom Manager for him so he could do a backup, and it wouldn't go either, and it didn't want to go back in for me manually either, just boots up.
Oh well, I managed to root it and get a rom installed. So we shall see how everything goes.
It's S-ON still, which is complete crap.
nfollin said:
The unlock is terrible, I got it to work on my Dad's phone, but I could only get into clockwork once, TWRP doesn't work, and only a manual flash of clockwork seemed to work, I tried to get in with Rom Manager for him so he could do a backup, and it wouldn't go either, and it didn't want to go back in for me manually either, just boots up.
Oh well, I managed to root it and get a rom installed. So we shall see how everything goes.
It's S-ON still, which is complete crap.
Click to expand...
Click to collapse
4.0.1.5 failed for me too.
I started with CWM 4.0.1.4.
I clicked update recovery in ROM Manager and it said 4.0.1.5 successfully installed after I granted it SU permissions. Had it reboot into recovery from ROM manager and the phone just restarted...so I manually went to recovery via HBoot and it fails to load and restarts the phone. I guess I'll push that 4.0.1.4 back to it now.
so the bootloader gets unlocked but yet it stays S-on? wtf lol ?

[Q] question about rooting and warranty

hi guys,
i have a EVO 3D GSM. i read some threads and i understood that, after root, we have the possibility to revert it back to stock rom and send it back in warranty only rooting it some ways (if possible).
The question is: i have HBOOT 1.49.0018. There is a rooting method that will allow me to revert to stock and use the warranty?
EDIT: for what i read, downgrading and using revolutionary i shouldn't have warranty problem, right?
rooting and warranty. . .
Hey there, I myself have Evo3D CDMA currently hboot 1.5 and unlocked through HTC method to flash custom roms and what not. What I believe (which might not help much) is that "un-rooting" is quite a bit more difficult especially if you have rooted through revolutionary/alphaRev. ADB cmd's and terminal codes... many many lines to hash out either on the device or through fastboot. What I suggest is read read read read, then read some more. When it comes to warranty I think im screwed just because "htc unlock method" and they have a token/device id and all that but you may be able to get by! GOOD LUCK.
malignant098 said:
Hey there, I myself have Evo3D CDMA currently hboot 1.5 and unlocked through HTC method to flash custom roms and what not. What I believe (which might not help much) is that "un-rooting" is quite a bit more difficult especially if you have rooted through revolutionary/alphaRev. ADB cmd's and terminal codes... many many lines to hash out either on the device or through fastboot. What I suggest is read read read read, then read some more. When it comes to warranty I think im screwed just because "htc unlock method" and they have a token/device id and all that but you may be able to get by! GOOD LUCK.
Click to expand...
Click to collapse
HTC unlock method I had Sprint replace 1 for screen issues and insurance replace 1 for water damage. so insurance isnt affected. I have never in 10 years with Sprint gone to any manufacturer for the Warranty always to Sprint and if outside warranty to insurance.
tripsa4u said:
HTC unlock method I had Sprint replace 1 for screen issues and insurance replace 1 for water damage. so insurance isnt affected. I have never in 10 years with Sprint gone to any manufacturer for the Warranty always to Sprint and if outside warranty to insurance.
Click to expand...
Click to collapse
Did you relock before you took it in ? Or did you take it as is? My phones been acting up and I'm on sprint . I'm just hesitant to take it in unlocked or even relocked because they can obviously see I had unlocked my bootloader.I'm still on stock rom just use things like set CPU and little things .. haven't flashed any roms yet . Kind of hoping to get a replacement with a 1.4 hboot as the evo3d I have now is 1.5 which I know its still possible to flash but I'm more comfortable through cwm than fastboot .
Sent from my PG86100 using XDA Premium App

[Q] Phone won't boot after 4.2.2 update

Hello,
I've seen other people posting about this but each issue is slightly different.
I have not so far rooted or used a custom ROM on my HTC One X+. Been using 4.1.1 stock since I bought it.
When I updated the phone restarted itself after the update and now it doesn't get past the HTC logo on boot.
I have tried reboot and power down's from the "dev" menu. No success. I even tried my last resort, a factory reset, from the dev menu. The loading bar comes up with the green circle but the bar doesn't progress and then the phone restarts itself back to the htc logo and remains stuck there.
I've contacted HTC but I expect their response to be slow.
I've seen mention of flashing ROMS to fix this sort of issue. I could perhaps flash back to 4.1.1 ?
I have only used a custom rom before on htc desire z , where I used cyanogenmod. I enjoyed it but I didn't need most of its utility. Would prefer to stick with stock on my One X+.
What are the possible solutions or things I can start doing to try and fix this?
Thanks
edit: my phone shows (showed) an O2 logo on boot
Well first off, if you expect it's a faulty phone or you still have the warranty available since it's not your fault, I would suggest going to the customer service of HTC near you and give in your phone for diagnosis.
I wouldn't suggest rooting now since if you do it your warranty will be removed so the first option won't be available.
Just incase try to boot to the bootloader (hold down the power button alongside the volume down rocker), can you access the bootloader?
If so, post the text that is written.
If you need to downgrade you need the RUU for your CID so also post your CID so we can help further.
Best of wishes
Sent from my HTC ONE X+ using XDA Developers app with a random Kame-Hami flying up yo' face.
Ghand0ur said:
Well first off, if you expect it's a faulty phone or you still have the warranty available since it's not your fault, I would suggest going to the customer service of HTC near you and give in your phone for diagnosis.
I wouldn't suggest rooting now since if you do it your warranty will be removed so the first option won't be available.
Just incase try to boot to the bootloader (hold down the power button alongside the volume down rocker), can you access the bootloader?
If so, post the text that is written.
If you need to downgrade you need the RUU for your CID so also post your CID so we can help further.
Best of wishes
Sent from my HTC ONE X+ using XDA Developers app with a random Kame-Hami flying up yo' face.
Click to expand...
Click to collapse
Thankyou for your reply.
It's a second hand phone but person I bought it from purchased it recently before I did off him so I'm hoping there is still a manufacturers warranty.
UK HTC support is renowned to be terrible and they've already taken two days to reply other than the stock message. When it is their update that has done this to the phone.
If my warranty has expired can I take this to small claims court since its a £250-300 phone that has been "broken" by their update.
I will post info here from the bootloader here:
"""
*** Locked ***
ENRC2B_U PVT SHIP S-ON RL
HBOOT-1.35.000
CPLD-None
MICROP-None
RADIO-3.1204.168.32
eMMC-bootmode: disabled
CPU-bootmode: disabled
HW Secure boot: enabled
MODEM PATH: OFF
Nov 13 2012, 16:38:06
"""
As I mentioned before I have gone as far as trying a factory reset from the bootloader menu and it doesnt work.
Thanks
Hello,
I'm hoping someone can give me some advice before I send it off for repair and won't expect to get it back for months knowing htc.
seqqwill said:
Thankyou for your reply.
It's a second hand phone but person I bought it from purchased it recently before I did off him so I'm hoping there is still a manufacturers warranty.
UK HTC support is renowned to be terrible and they've already taken two days to reply other than the stock message. When it is their update that has done this to the phone.
If my warranty has expired can I take this to small claims court since its a £250-300 phone that has been "broken" by their update.
I will post info here from the bootloader here:
"""
*** Locked ***
ENRC2B_U PVT SHIP S-ON RL
HBOOT-1.35.000
CPLD-None
MICROP-None
RADIO-3.1204.168.32
eMMC-bootmode: disabled
CPU-bootmode: disabled
HW Secure boot: enabled
MODEM PATH: OFF
Nov 13 2012, 16:38:06
"""
As I mentioned before I have gone as far as trying a factory reset from the bootloader menu and it doesnt work.
Thanks
Click to expand...
Click to collapse
Since your phone seems to have a O2 CID (i'd guess O2___001), there is no easy way to reset your phone. AFAIK there's no RUU for O2 devices, that fit your HBOOT version... Also i don't know exactly what went wrong with your update.
So i recommend you to unlock your bootloader and install a stock like custom rom (just choose one in One X+ Android Development forum), most of them are already based on latest Sense 5 update.
otherwise you will have to send it in for repair or search for a stock TWRP backup and boot.img for your phone.
reaper90 said:
Since your phone seems to have a O2 CID (i'd guess O2___001), there is no easy way to reset your phone. AFAIK there's no RUU for O2 devices, that fit your HBOOT version... Also i don't know exactly what went wrong with your update.
So i recommend you to unlock your bootloader and install a stock like custom rom (just choose one in One X+ Android Development forum), most of them are already based on latest Sense 5 update.
otherwise you will have to send it in for repair or search for a stock TWRP backup and boot.img for your phone.
Click to expand...
Click to collapse
Knowing that if you try and fail to flash a custom rom after unlocking the bootloader, your warranty is voided and you can kiss your dream of "not paying" good buy.
I do not know how it's like in the UK, but here in Egypt there are tech shops almost everywhere and I know some shops around my house(not HTC) that I go to incase something happens to my phone. Ofcourse I pay money but they usually are able to fix my phone.
Edit: The reason I am against unlocking the bootloader, flashing..etc is that you should do it because you "WANT" to , not because HTC MADE you do it. Its a customization EXTRA option if you do not like stock and want a custom rom. not a MUST to flash any other ROM to get your phone to run. But ofcourse Its totally upto you
Ghand0ur said:
Knowing that if you try and fail to flash a custom rom after unlocking the bootloader, your warranty is voided and you can kiss your dream of "not paying" good buy.
I do not know how it's like in the UK, but here in Egypt there are tech shops almost everywhere and I know some shops around my house(not HTC) that I go to incase something happens to my phone. Ofcourse I pay money but they usually are able to fix my phone.
Click to expand...
Click to collapse
It is against EU policy to refuse warrenty fixes when unlocking the bootloader, there is thus no problem with him trying, and to be real.. how would one manage to fail flashing a custom rom..?
aardappel12 said:
It is against EU policy to refuse warrenty fixes when unlocking the bootloader, there is thus no problem with him trying, and to be real.. how would one manage to fail flashing a custom rom..?
Click to expand...
Click to collapse
I meant if it's that small possibility that the motherboard failed and not the ROMs issue. I am not really aware of the EU policy as I live in Egypt, so according to your own policy you should take actions as necessary.
However flashing a ROM "should" fix it. So if you prefer a quick fix till you find an RUU please go ahead I was stating information according to my knowledge. Sorry if I have gaps as I am not really an expert
Sent from my HTC One x+ using XDA developers app
Thanks for the advice all.
Can you unlock the bootloader without being able to boot the phone past the htc logo ?
Yes, it can be done fully using the computer. Search for unlocking the bootloader guide. Better done on YouTube. Best of luck mate
EDIT: Seems like its an O2 CID issue.
Same issue : http://forum.xda-developers.com/showthread.php?p=46021716#post46021716
I think you should go to O2 not HTC and try to get a fix.
Sent from my HTC One x+ using XDA developers app
Ghand0ur said:
Yes, it can be done fully using the computer. Search for unlocking the bootloader guide. Better done on YouTube. Best of luck mate
EDIT: Seems like its an O2 CID issue.
Same issue : http://forum.xda-developers.com/showthread.php?p=46021716#post46021716
I think you should go to O2 not HTC and try to get a fix.
Sent from my HTC One x+ using XDA developers app
Click to expand...
Click to collapse
Thanks for the advice.
I am not on contract with O2 , I have a pay-as-you-go sim with giffgaff. So either the previous owner got the phone from O2 or its because giffgaff use O2 satellite service. I don't know much about these things, so don't know what would decide the O2 logo being on boot.

IMPORTANT: HTC Dev Unlock for Bootloader Disables Fingerprint Sensor

UPDATE 11/25/2013 - scotty1223 posted a method by which you can change your UNLOCKED flag back to LOCKED which then re-enables the fingerprint senser. I'd recommend to just avoid HTCDev.com for unlocking and go straight to this thread: http://forum.xda-developers.com/showthread.php?t=2540004
On a personal note:
It makes sense really. Your fingerprint is like a unique password that you cannot change so HTC is doing everything prudent to protect that password for you. I don't see a problem with this personally.
On a technical note:
I believe the TZ partition (mmcblk0p11) has a check for whether the device is LOCKED, UNLOCKED, or RELOCKED. If it is anything other than LOCKED then the fingerprint scanner is automatically disabled.
I believe there are two possible ways to re-enable the fingerprint scanner:
Issue the command fastboot oem lock from the bootloader then run a factory RUU for your carrier
Hex edit the TZ partition to remove the unlock check, then fastboot oem lock and subsequently unlock the device again
The first method would most likely require that you also flash the stock recovery from fastboot before relocking.
The second method would require S-OFF to function as it is very unlikely that mmcblk0p11 is writable with S-ON.
I am by no means an expert with HBOOT or TZ so I may be way off base here, but that's how I see it right now. I'll see if I can get a warning posted in the threads about the fact that unlocking the bootloader with HTC Dev method will disable the fingerprint scanner.
yes ... pretty sad situation here... dont want to lock it again at the moment ... maybe i will relock it when i found a good rom ( i hope there will be roms for this phone, mike wont do one )
damn its a great phone !!
B-Man2005 said:
yes ... pretty sad situation here... dont want to lock it again at the moment ... maybe i will relock it when i found a good rom ( i hope there will be roms for this phone, mike wont do one )
damn its a great phone !!
Click to expand...
Click to collapse
relocking didn't work for me
I can confirm relocking dosent enable it.
Odd HTC would put a check on that function there....
Sent from my EVO using Tapatalk
@navalynt i have an app which also does not work after boot-loader unlocking.
This app is "Du Transport" and it is an app which is used to replace smart cards in pubic transport. This requires a special sim from the telecom provider and with this SIM as authentication the app uses NFC to replace the smart cards.
i think it goes back to the secure partition which you talked about. your solution logically makes sense that it's a bug in the firmware/hboot or where ever which needs to be fixed rather than these individual apps fixed.
This should have also behaved the same way as in HTC One.
For the s-off solution, do you think we could we just reuse the tools/scripts which were created for HTC One?
Has someone here contacted HTC or know if HTC/HTCDev are aware or working on this issue?
---------- Post added at 06:21 PM ---------- Previous post was at 06:15 PM ----------
I am not sure if this is a bug or that's the way it is meant to work. we could possibly contact HTC/HTC Dev for a fix about it if we are sure it is a bug. i have read that HTC dev's attitude is bad but we could possibly contact the service center managers and demand a new phone under warranty.
I am not worried warranty and BL unlocks as i have dealt with such a situation before.
Hello
So the solution to make it enable state again is to flash a RUU ?
so i contacted HTC customer care via the website and i got this response.
Thank you for contacting HTC support.
As per your mail, we understand that after unlocking the bootoader of your HTC One Max, the finger print sensor is not working.
In this regards, we request you to please visit our nearest service-center to resolve the issue.
We would like to inform you that as, you have manually rooted and installed customized OS, the warranty of your device may get void, kindly provide us with the device details like IMEI or Serial number and your location so we can direct you to the service-center accordingly.
You can get the IMEI number by dialing *#06# or you can get the Serial number or IMEI number on the invoice or you can find the IMEI number or Serial number on your HTC handset box as well.
Please read the disclaimer given below:
Disclaimer: Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty. HTC disclaims any and all liability for proper functioning of your device after the bootloader has been unlocked and for data lost in the unlocking process. To prevent unauthorized access to your data, unlocking the bootloader will delete all personal data from your device including applications, text messages and personalized settings.
Click to expand...
Click to collapse
Send you to service center to have RUU flashed.... Has nothing to do with custom OS... I'd hit up Jason and Mo from HTC on Twitter.... likely get a better logical response there.
Sent from my EVO using Tapatalk
sgt. slaughter said:
Send you to service center to have RUU flashed.... Has nothing to do with custom OS... I'd hit up Jason and Mo from HTC on Twitter.... likely get a better logical response there.
Sent from my EVO using Tapatalk
Click to expand...
Click to collapse
Yeah thanks, that's what i am thinking of doing... i was wondering if there is going to be some kind of solution to this issue or we just have to live without root ? it's not only fingerprint sensor which seem to stop working... its some kind of secure flag/partition which goes bonkers on BL unlock i have a very similar issue with another app after BL unlock.
Paul O'Brien of Modaco confirmed that HTC is aware of the issue and he raised it with HTC
has anyone with s-off tried setting the bootloader back to "locked" (not "relocked") to see if that fixes it?
I would try it but the only one max I have access to belongs to my dad and he's considering returning it and getting something else so I can't do anything that could cause problems with returning it.
hotaru2k3 said:
has anyone with s-off tried setting the bootloader back to "locked" (not "relocked") to see if that fixes it?
I would try it but the only one max I have access to belongs to my dad and he's considering returning it and getting something else so I can't do anything that could cause problems with returning it.
Click to expand...
Click to collapse
We don't have definite guides of making it to "locked" yet.
Given that our device is almost the same as HTC One, i am guessing methods of HTC One might work.
I found this on the HTC One forum - http://forum.xda-developers.com/showthread.php?t=2497712
Woot woot! it worked!!!
I removed my TAMPERED flag and also set it to LOCKED and the fingerprint scanner works!
Thanks to @scotty1223 for this! i would let scotty1223 to post the commands and make a thread for resetting the flags.
If this is true, this would be amazing.
JohnnyGipsy said:
If this is true, this would be amazing.
Click to expand...
Click to collapse
Yes it does work mate, works well! you would need S-Off and would need to follow the commands for locking and unlocking
pradeepvizz said:
Yes it does work mate, works well! you would need S-Off and would need to follow the commands for locking and unlocking
Click to expand...
Click to collapse
Than post the commands, please.
JohnnyGipsy said:
Than post the commands, please.
Click to expand...
Click to collapse
oh well, All credits to @scotty1223
My phone is a T6UL, I had provided the dump of my partitions to Scotty, which the dev worked on.
The commands that worked for me is the same as
http://forum.xda-developers.com/showthread.php?t=2477792
and
http://forum.xda-developers.com/showthread.php?t=2475914
i would suggest to hold on to your patience till Scotty makes a thread, just in case.
standard disclaimer : this might brick your phone, me nor scotty would not be responsible.
I can confirm it's working. My phone is now s-off and I have a working fingerprint sensor.
Gesendet von meinem HTC One mit Tapatalk

[Q] AT&T HTC One M8: How to flash back to stock

I recently unlocked my bootloader and rooted my phone. I installed TWRP and flashed a couple of custom roms ( GPE & Revolution HD ) I decided i want to go back to stock. I understand so far i gotta unroot, flash stock rom and re lock bootloader. I read something about RUU files. Any one have suggestion or help how i go about this? Again, i have AT&T varient, currently on Revolution HD Rom
Famous22 said:
I recently unlocked my bootloader and rooted my phone. I installed TWRP and flashed a couple of custom roms ( GPE & Revolution HD ) I decided i want to go back to stock. I understand so far i gotta unroot, flash stock rom and re lock bootloader. I read something about RUU files. Any one have suggestion or help how i go about this? Again, i have AT&T varient, currently on Revolution HD Rom
Click to expand...
Click to collapse
There is currently no RUU available as of right now. I think the best you can do for now is to a TWRP restore. There is a stock rooted TWRP in the Android Dev forum. Although this won't un-root you, its closest to stock that you will get. For the future, always make a backup before you root and then you won't have to worry
TheEmpyre said:
There is currently no RUU available as of right now. I think the best you can do for now is to a TWRP restore. There is a stock rooted TWRP in the Android Dev forum. Although this won't un-root you, its closest to stock that you will get. For the future, always make a backup before you root and then you won't have to worry
Click to expand...
Click to collapse
I just ordered my device and still waiting on it to be delivered. I'm already debating on whether or not to root as I've never owned an android phone that i didn't root. From what i understand, the bootloader needs to be unlocked, then s-off, flash recovery and then root. Now, if i'm to do a nandroid of the stock ROM before I root, will I be able to lock the bootloader again, nandroid and s-on in case I need to utilize the warranty? Also, will any warranty bits show up or a tampered flag or any other problem arise that'll indicate it's been farked with? Is there a way to undo those flags? Thanks in advance to TheEmpyre or whomever else can shed some light on this.
EDIT: If the s-off is the only step that will trip the flag, is it possible to leave S, er, ON?
brianray14 said:
I just ordered my device and still waiting on it to be delivered. I'm already debating on whether or not to root as I've never owned an android phone that i didn't root. From what i understand, the bootloader needs to be unlocked, then s-off, flash recovery and then root. Now, if i'm to do a nandroid of the stock ROM before I root, will I be able to lock the bootloader again, nandroid and s-on in case I need to utilize the warranty? Also, will any warranty bits show up or a tampered flag or any other problem arise that'll indicate it's been farked with? Is there a way to undo those flags? Thanks in advance to TheEmpyre or whomever else can shed some light on this.
EDIT: If the s-off is the only step that will trip the flag, is it possible to leave S, er, ON?
Click to expand...
Click to collapse
Unlocking the bootloader trips a flag. When you relock it gets rid of one flag but trips the relocked flag. Soff can get rid of all flags but you have to leave it soff. Turning it back on throws a security flag.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
If you are current AT&T customer, and can go through them for warranty, they do not care in the least whether you are bootloader unlocked, rooted, s-off, etc.
I know AT&T written policy says otherwise (they have the right refuse warranty on modded phones) but in reality they cherish you paying that nice monthly bill every month over the modest cost of a refurb phone.
I've come over from the One X (EVITA) forum, and there were many (possibly dozens) of report from XDA users successfully returning their devices for warranty with bootloader RELOCKED, UNLOCKED, and in some cases even with custom ROMs installed! And I haven't seen any reports otherwise (AT&T denying warranty due to modded phone).
If you are not a current AT&T customer, and have to go through HTC, that is a different story.
But if you are an AT&T customer, my personal opinion is that you do not need to care about being able to return to stock, tripping flags, etc. Just mod away.
redpoint73 said:
If you are current AT&T customer, and can go through them for warranty, they do not care in the least whether you are bootloader unlocked, rooted, s-off, etc.
I know AT&T written policy says otherwise (they have the right refuse warranty on modded phones) but in reality they cherish you paying that nice monthly bill every month over the modest cost of a refurb phone.
I've come over from the One X (EVITA) forum, and there were many (possibly dozens) of report from XDA users successfully returning their devices for warranty with bootloader RELOCKED, UNLOCKED, and in some cases even with custom ROMs installed! And I haven't seen any reports otherwise (AT&T denying warranty due to modded phone).
If you are not a current AT&T customer, and have to go through HTC, that is a different story.
But if you are an AT&T customer, my personal opinion is that you do not need to care about being able to return to stock, tripping flags, etc. Just mod away.
Click to expand...
Click to collapse
I can second this. I just had to replace my m8 because the speakers were crackling like crazy, my bootloader showed relocked and they told me straight up that they didn't care about that as long as it was a hardware problem and not a software problem and replaced it on the spot.
I was under the impression that if you were in your first year of owning the device that faulty hardware would be covered under HTC's factory warranty and not AT&T?
brianray14 said:
I was under the impression that if you were in your first year of owning the device that faulty hardware would be covered under HTC's factory warranty and not AT&T?
Click to expand...
Click to collapse
Looking at the return info, I can see where the confusion might come from. It says "Return directly to manufacturer" for 15 days or more:
http://www.att.com/shop/wireless/returnpolicy.html#fbid=KMGdewZyG_f
But AFAIK, all warranty returns go to AT&T when you work through their warranty department. You send them your defective phone, and they send you a refurb. I haven't had to go through this process myself, but this is what has been reported many times on XDA and other forums.
Any update on this how to lock bootloader for HTC M8 AT&T with 4.4.3 InsertCoin 4.1.1 Rom S-On of course.
How do I lock the bootloader in order to upgrade to stock 4.4.4?
im2c0ol said:
Any update on this how to lock bootloader for HTC M8 AT&T with 4.4.3 InsertCoin 4.1.1 Rom S-On of course.
How do I lock the bootloader in order to upgrade to stock 4.4.4?
Click to expand...
Click to collapse
No "update" on this issue is required. The process has been the same for a couple years or more. Further, you've posted the same/similar question to multiple places, and its been answered already in multiple places.
Connect phone to computer in fastboot mode.
Open command prompt, and type: fastboot OEM lock
From there, you can run the RUU.

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