[Q] question about rooting and warranty - HTC EVO 3D

hi guys,
i have a EVO 3D GSM. i read some threads and i understood that, after root, we have the possibility to revert it back to stock rom and send it back in warranty only rooting it some ways (if possible).
The question is: i have HBOOT 1.49.0018. There is a rooting method that will allow me to revert to stock and use the warranty?
EDIT: for what i read, downgrading and using revolutionary i shouldn't have warranty problem, right?

rooting and warranty. . .
Hey there, I myself have Evo3D CDMA currently hboot 1.5 and unlocked through HTC method to flash custom roms and what not. What I believe (which might not help much) is that "un-rooting" is quite a bit more difficult especially if you have rooted through revolutionary/alphaRev. ADB cmd's and terminal codes... many many lines to hash out either on the device or through fastboot. What I suggest is read read read read, then read some more. When it comes to warranty I think im screwed just because "htc unlock method" and they have a token/device id and all that but you may be able to get by! GOOD LUCK.

malignant098 said:
Hey there, I myself have Evo3D CDMA currently hboot 1.5 and unlocked through HTC method to flash custom roms and what not. What I believe (which might not help much) is that "un-rooting" is quite a bit more difficult especially if you have rooted through revolutionary/alphaRev. ADB cmd's and terminal codes... many many lines to hash out either on the device or through fastboot. What I suggest is read read read read, then read some more. When it comes to warranty I think im screwed just because "htc unlock method" and they have a token/device id and all that but you may be able to get by! GOOD LUCK.
Click to expand...
Click to collapse
HTC unlock method I had Sprint replace 1 for screen issues and insurance replace 1 for water damage. so insurance isnt affected. I have never in 10 years with Sprint gone to any manufacturer for the Warranty always to Sprint and if outside warranty to insurance.

tripsa4u said:
HTC unlock method I had Sprint replace 1 for screen issues and insurance replace 1 for water damage. so insurance isnt affected. I have never in 10 years with Sprint gone to any manufacturer for the Warranty always to Sprint and if outside warranty to insurance.
Click to expand...
Click to collapse
Did you relock before you took it in ? Or did you take it as is? My phones been acting up and I'm on sprint . I'm just hesitant to take it in unlocked or even relocked because they can obviously see I had unlocked my bootloader.I'm still on stock rom just use things like set CPU and little things .. haven't flashed any roms yet . Kind of hoping to get a replacement with a 1.4 hboot as the evo3d I have now is 1.5 which I know its still possible to flash but I'm more comfortable through cwm than fastboot .
Sent from my PG86100 using XDA Premium App

Related

HTC said, "Using their Unlock-tool will S-off our device" ?

HTC Emailed me this ,
Thank you for contacting HTC.
We are dedicated in providing you the best quality service and answering your questions and concerns.
As we understand from your email that, you want to know when we will launch the bootloader tool for your HTC Sprint Evo 3D to S-off the device.
In this regard, we would like to inform you that you can find the bootloader for your HTC Evo 3D (Sprint) on our developer website: http://www.htcdev.com/ which will enable to S-off your device. You just need to register yourself on the website and follow the on-screen instructions to unlock your device.
Note: Unlocking your device and installing customized firmware will void the warranty of your device and also may cause the hardware to malfunction.
Disclaimer: Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty. HTC disclaims any and all liability for proper functioning of your device after the bootloader has been unlocked and for data lost in the unlocking process. To prevent unauthorized access to your data, unlocking the bootloader will delete all personal data from your device including applications, text messages and personalized settings.
Note: It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Also, we would appreciate if you could provide us with the Serial and IMEI number of your device if you are replying back to us.
To find the Serial and IMEI number on your device, follow the below mentioned steps:
1. From the Home screen, tap Menu > Settings > About Phone > Phone Identity.
If you have any further questions or comments, please feel free to email us or call us at our contact center 1800-103-3566, Mon to Sat – 9:30 am to 5:30 pm.
Thank you for your continued patronage.
Click to expand...
Click to collapse
Have you tried the unlock method already to see if you gain S-Off? I have already unlocked the bootloader a few months ago but it still has S-On, I may try it later to see what happens but I don't have the time to flash the stock Ruu, backup and flash at the moment.
That guy from HTC has no idea what he's talking about. I've tried it last week and it does not give you s-off
Sent from my HTC EVO 3D using XDA
ncfastls1 said:
That guy from HTC has no idea what he's talking about. I've tried it last week and it does not give you s-off
Sent from my HTC EVO 3D using XDA
Click to expand...
Click to collapse
Thanked, saved me some headache.
I got my EVO yesterday and rooted it 10 mins after. Still s-on but u can still flash almost anything u want.
PG86100
Lol the guys that email you back have no idea what is going on... They seem to read of scripts not stuff they know on hand...
You will have S-ON Htc route.. They only say you could void your warranty if you brick it or spank the cpu from overclockin it.... If it is something hardware related that has nothing to do with mis use you should be good to go..

[Q] Is there any way to achieve root/temp root without unlock?

Is there? i cant find any solution and i tried several tools.
Or way to unlock after OTA to ics without getting back to gingerbread and using revolutionary. And not the official way..
thx
jojkos said:
Is there? i cant find any solution and i tried several tools.
Or way to unlock after OTA to ics without getting back to gingerbread and using revolutionary. And not the official way..
thx
Click to expand...
Click to collapse
Are you GSM or CDMA?
I'm not sure exactly what you are trying to accomplish, but if your phone is the CDMA model and you've never unlocked your bootloader you can get S-OFF and then root without unlocking the bootloader using the Revolutionary method in closeone's thread in the stickies of the CDMA development forum. Some people have even gotten it to work with the Sprint ICS (2.89.651.2) build installed, but it requires "bricking" the phone twice.
OTOH, the JuopunutBear S-OFF method resets the bootloader status from "unlocked" to "locked" so there is no indication on the phone that you ever did the HTC unlock, and that works for both GSM and CDMA.
It sounds like you've already done some homework so you must have a specific reason for wanting to do it another way?
ramjet73
ramjet73 said:
Are you GSM or CDMA?
I'm not sure exactly what you are trying to accomplish, but if your phone is the CDMA model and you've never unlocked your bootloader you can get S-OFF and then root without unlocking the bootloader using the Revolutionary method in closeone's thread in the stickies of the CDMA development forum. Some people have even gotten it to work with the Sprint ICS (2.89.651.2) build installed, but it requires "bricking" the phone twice.
OTOH, the JuopunutBear S-OFF method resets the bootloader status from "unlocked" to "locked" so there is no indication on the phone that you ever did the HTC unlock, and that works for both GSM and CDMA.
It sounds like you've already done some homework so you must have a specific reason for wanting to do it another way?
ramjet73
Click to expand...
Click to collapse
i forgot to mention, my bad. I have GSM. I didnt want to loose warranty because of the official method, but if you say that there is a way to revert it (i thought they would keep record of me unlocking phone but i dont really know), then it would be ok to unlock it that way. Also i wanted to know if ther is easy and fast way to make root/temp root so i could only do a backup.
jojkos said:
i forgot to mention, my bad. I have GSM. I didnt want to loose warranty because of the official method, but if you say that there is a way to revert it (i thought they would keep record of me unlocking phone but i dont really know), then it would be ok to unlock it that way. Also i wanted to know if ther is easy and fast way to make root/temp root so i could only do a backup.
Click to expand...
Click to collapse
If you htcdev unlock, HTC will know that you requested a token, but not whether you actually unlocked or not. I'm not sure how they handle that for the purpose of warranty claims, but maybe someone else here has experience with that.
Regarding temp root, it's possible, but not on the the ICS releases since HTC has patched the vulnerablility used for the "tacoroot" method. I've also heard that the phone is very unstable while temp rooted and sometime won't boot. You might be better off using a tool like MyBackup Pro that doesn't require root and has a 30 day trial with full functionality.
ramjet73
ramjet73 said:
If you htcdev unlock, HTC will know that you requested a token, but not whether you actually unlocked or not. I'm not sure how they handle that for the purpose of warranty claims, but maybe someone else here has experience with that.
Regarding temp root, it's possible, but not on the the ICS releases since HTC has patched the vulnerablility used for the "tacoroot" method. I've also heard that the phone is very unstable while temp rooted and sometime won't boot. You might be better off using a tool like MyBackup Pro that doesn't require root and has a 30 day trial with full functionality.
ramjet73
Click to expand...
Click to collapse
well thank you very much for all your help i think ill try htcdev unlock method

How to revert back to stock rom/kernal

Hello there!
i have been using my OneX+ for a few months now and i honestly hate it. selling my GNexus was the biggest mistake i've made. everything, apart from the internal storage is worse on this phone and i literally have had enough of it. I want to sell it and get either a Nexus 4 or GSIII.
I have been looking around for tutorials etc, but havent really found anything solid and related to this phone. im sure it's an easy thing to do, so if anyone out there knows how to do it, can you please spend a few moments and explain it to me, i will be very greatfull!
thanks in advance
I guess if u are trying to get rid of your one X+ u want to make it in somewhat original condition.
Then u need to relock your boatloader and then run the RUU to get you back to stock.
No one will know its been rooted except the boatloader will show relocked instaed of locked.
So search for RUU and relockong boatloader on the forums for the step by step.
Sent from my HTC One X+
Rularn, it is possible to return bootloader to LOCKED state from UNLOCKED by downgrade of stock ROM ?
Rularn said:
I guess if u are trying to get rid of your one X+ u want to make it in somewhat original condition.
Then u need to relock your boatloader and then run the RUU to get you back to stock.
No one will know its been rooted except the boatloader will show relocked instaed of locked.
So search for RUU and relockong boatloader on the forums for the step by step.
Sent from my HTC One X+
Click to expand...
Click to collapse
well i know how to relock the bootloader, it's quite simple, but problem is, i ran the RUU exe and it failed to revert my phone to stock rom etc. although i didnt relock the bootloader before doing it, would that be why it failed?
thanks
mjenabi2 said:
well i know how to relock the bootloader, it's quite simple, but problem is, i ran the RUU exe and it failed to revert my phone to stock rom etc. although i didnt relock the bootloader before doing it, would that be why it failed?
thanks
Click to expand...
Click to collapse
Yeap, u must FIRST relock than run RUU.
Check sticked threads in general question (U will have full tutorial how to back to stock) - however in bootloader there will be RELOCKED status not LOCKED, so it will be clear visible that u`ve previously unlocked Your device - may cause problem with warranty)
Krzysiec said:
Yeap, u must FIRST relock than run RUU.
Check sticked threads in general question (U will have full tutorial how to back to stock) - however in bootloader there will be RELOCKED status not LOCKED, so it will be clear visible that u`ve previously unlocked Your device - may cause problem with warranty)
Click to expand...
Click to collapse
thanks. im not worried about the warranty thing. i will sell it on ebay without it... and i believe HTC will still honor your warranty if the problem is not software related.
As far as I know u cannot return to LOCKED status after unlocking.
Sent from my HTC One X+
Rularn said:
As far as I know u cannot return to LOCKED status after unlocking.
Sent from my HTC One X+
Click to expand...
Click to collapse
If the device says relocked and i need to send it in for a warranty will it be an issue
The Camera on my HOX+ is terrible, tried the MOD but doesn't help
HTC say i must send it in but don't want in case there's issues
Thanks
camera is poor, change them doesnt help realy.
bootloader lock status has nothing to do with warranty
skdubg said:
camera is poor, change them doesnt help realy.
bootloader lock status has nothing to do with warranty
Click to expand...
Click to collapse
Ok thanks Skdubg
Only reason i thought there was an issue was i've compared photos to an stock standard HTC one x and they much better than my plus when viewed on a pc screen or HDTV
When viewed at actually size the photos are terrible, even video recording stutters a bit, video isn't smooth
Sorry wrong thread to go on about the photo and video quality
But just wanted to know if i factory reset and make stock standard and return bootloader to relocked if HTC will still honor the warranty
Thanks
My understanding is that unlock bootloader = void warranty. It wouldn't matter what you did after that. What a stupid policy - I just got my phone and now I'm afraid to root it. I desperately want to apply the BT call quality fix!
ashamir said:
My understanding is that unlock bootloader = void warranty. It wouldn't matter what you did after that. What a stupid policy - I just got my phone and now I'm afraid to root it. I desperately want to apply the BT call quality fix!
Click to expand...
Click to collapse
That's not my understanding of the terms from http://htcdev.com/bootloader/ :
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
Click to expand...
Click to collapse
and
We strongly suggest that you do not unlock the bootloader unless you are confident that you understand the risks involved. This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty. If you are still interested in unlocking the bootloader, and you understand the consequences both to your device and to your warranty, then you may refer to the following pages where we have provided the unlocking instructions.
Click to expand...
Click to collapse
Sounds like a pretty good deal given the mobile industries general state of affairs.
No revert; just a flash, flash, flash, restore type thing.
Sent from my HTC One X+

[Q] AT&T HTC One M8: How to flash back to stock

I recently unlocked my bootloader and rooted my phone. I installed TWRP and flashed a couple of custom roms ( GPE & Revolution HD ) I decided i want to go back to stock. I understand so far i gotta unroot, flash stock rom and re lock bootloader. I read something about RUU files. Any one have suggestion or help how i go about this? Again, i have AT&T varient, currently on Revolution HD Rom
Famous22 said:
I recently unlocked my bootloader and rooted my phone. I installed TWRP and flashed a couple of custom roms ( GPE & Revolution HD ) I decided i want to go back to stock. I understand so far i gotta unroot, flash stock rom and re lock bootloader. I read something about RUU files. Any one have suggestion or help how i go about this? Again, i have AT&T varient, currently on Revolution HD Rom
Click to expand...
Click to collapse
There is currently no RUU available as of right now. I think the best you can do for now is to a TWRP restore. There is a stock rooted TWRP in the Android Dev forum. Although this won't un-root you, its closest to stock that you will get. For the future, always make a backup before you root and then you won't have to worry
TheEmpyre said:
There is currently no RUU available as of right now. I think the best you can do for now is to a TWRP restore. There is a stock rooted TWRP in the Android Dev forum. Although this won't un-root you, its closest to stock that you will get. For the future, always make a backup before you root and then you won't have to worry
Click to expand...
Click to collapse
I just ordered my device and still waiting on it to be delivered. I'm already debating on whether or not to root as I've never owned an android phone that i didn't root. From what i understand, the bootloader needs to be unlocked, then s-off, flash recovery and then root. Now, if i'm to do a nandroid of the stock ROM before I root, will I be able to lock the bootloader again, nandroid and s-on in case I need to utilize the warranty? Also, will any warranty bits show up or a tampered flag or any other problem arise that'll indicate it's been farked with? Is there a way to undo those flags? Thanks in advance to TheEmpyre or whomever else can shed some light on this.
EDIT: If the s-off is the only step that will trip the flag, is it possible to leave S, er, ON?
brianray14 said:
I just ordered my device and still waiting on it to be delivered. I'm already debating on whether or not to root as I've never owned an android phone that i didn't root. From what i understand, the bootloader needs to be unlocked, then s-off, flash recovery and then root. Now, if i'm to do a nandroid of the stock ROM before I root, will I be able to lock the bootloader again, nandroid and s-on in case I need to utilize the warranty? Also, will any warranty bits show up or a tampered flag or any other problem arise that'll indicate it's been farked with? Is there a way to undo those flags? Thanks in advance to TheEmpyre or whomever else can shed some light on this.
EDIT: If the s-off is the only step that will trip the flag, is it possible to leave S, er, ON?
Click to expand...
Click to collapse
Unlocking the bootloader trips a flag. When you relock it gets rid of one flag but trips the relocked flag. Soff can get rid of all flags but you have to leave it soff. Turning it back on throws a security flag.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
If you are current AT&T customer, and can go through them for warranty, they do not care in the least whether you are bootloader unlocked, rooted, s-off, etc.
I know AT&T written policy says otherwise (they have the right refuse warranty on modded phones) but in reality they cherish you paying that nice monthly bill every month over the modest cost of a refurb phone.
I've come over from the One X (EVITA) forum, and there were many (possibly dozens) of report from XDA users successfully returning their devices for warranty with bootloader RELOCKED, UNLOCKED, and in some cases even with custom ROMs installed! And I haven't seen any reports otherwise (AT&T denying warranty due to modded phone).
If you are not a current AT&T customer, and have to go through HTC, that is a different story.
But if you are an AT&T customer, my personal opinion is that you do not need to care about being able to return to stock, tripping flags, etc. Just mod away.
redpoint73 said:
If you are current AT&T customer, and can go through them for warranty, they do not care in the least whether you are bootloader unlocked, rooted, s-off, etc.
I know AT&T written policy says otherwise (they have the right refuse warranty on modded phones) but in reality they cherish you paying that nice monthly bill every month over the modest cost of a refurb phone.
I've come over from the One X (EVITA) forum, and there were many (possibly dozens) of report from XDA users successfully returning their devices for warranty with bootloader RELOCKED, UNLOCKED, and in some cases even with custom ROMs installed! And I haven't seen any reports otherwise (AT&T denying warranty due to modded phone).
If you are not a current AT&T customer, and have to go through HTC, that is a different story.
But if you are an AT&T customer, my personal opinion is that you do not need to care about being able to return to stock, tripping flags, etc. Just mod away.
Click to expand...
Click to collapse
I can second this. I just had to replace my m8 because the speakers were crackling like crazy, my bootloader showed relocked and they told me straight up that they didn't care about that as long as it was a hardware problem and not a software problem and replaced it on the spot.
I was under the impression that if you were in your first year of owning the device that faulty hardware would be covered under HTC's factory warranty and not AT&T?
brianray14 said:
I was under the impression that if you were in your first year of owning the device that faulty hardware would be covered under HTC's factory warranty and not AT&T?
Click to expand...
Click to collapse
Looking at the return info, I can see where the confusion might come from. It says "Return directly to manufacturer" for 15 days or more:
http://www.att.com/shop/wireless/returnpolicy.html#fbid=KMGdewZyG_f
But AFAIK, all warranty returns go to AT&T when you work through their warranty department. You send them your defective phone, and they send you a refurb. I haven't had to go through this process myself, but this is what has been reported many times on XDA and other forums.
Any update on this how to lock bootloader for HTC M8 AT&T with 4.4.3 InsertCoin 4.1.1 Rom S-On of course.
How do I lock the bootloader in order to upgrade to stock 4.4.4?
im2c0ol said:
Any update on this how to lock bootloader for HTC M8 AT&T with 4.4.3 InsertCoin 4.1.1 Rom S-On of course.
How do I lock the bootloader in order to upgrade to stock 4.4.4?
Click to expand...
Click to collapse
No "update" on this issue is required. The process has been the same for a couple years or more. Further, you've posted the same/similar question to multiple places, and its been answered already in multiple places.
Connect phone to computer in fastboot mode.
Open command prompt, and type: fastboot OEM lock
From there, you can run the RUU.

[Q] I can't find the stupid question link on this section

Got a stupid question and can't find the stupid question section on this forum for the M8 as in the M7 section. But, I have a new phone which I have upgraded to . I am not new to the rooting and switching roms I have done it since the One X, but , can I flash a custom recovery without unlocking the bootloader? Reason is , I use a app called Privacy Star for call blocking and just discovered by means of me having two identical phones except for the color . One has all the OTA's up to Android version 5.0.2 HTC Sense 6.0 the other is straight ouf the box and no updates, software Android 4.4.2 Sense 6.0. The app seems to work fine with 4.4.2 but the app makes the phone ringer silent after a blocked call and it has to be put in recovery and recovered or reboot the phone to get the ringer back. I know that flashing a custom recovery removes the ability to take OTA's and want to keep the phones at 4.4.2 , at least for a day or two. So can I flash a custom recovery such as TWRP without rooting? and RUU the one phone with the updates back to 4.4.2? Make sense? I hope so.
leesumm said:
Got a stupid question and can't find the stupid question section on this forum for the M8 as in the M7 section.
can I flash a custom recovery without unlocking the bootloader? I know that flashing a custom recovery removes the ability to take OTA's and want to keep the phones at 4.4.2 , at least for a day or two. So can I flash a custom recovery such as TWRP without rooting?
and RUU the one phone with the updates back to 4.4.2? Make sense?
Click to expand...
Click to collapse
I think someone did a "stupid question" thread for this section at one point, long ago. But nobody really used it, it didn't get stickied, and quickly became buried among the other threads.
No, you can't install custom recovery without unlocking the bootloader. But you can restore to stock recovery when/if you want to install an OTA.
You can RUU back to 4.4.2 if you use sunshine ($25) to s-off the phone; which removes the version check, and allows you to "downgrade".
redpoint73 said:
I think someone did a "stupid question" thread for this section at one point, long ago. But nobody really used it, it didn't get stickied, and quickly became buried among the other threads.
No, you can't install custom recovery without unlocking the bootloader. But you can restore to stock recovery when/if you want to install an OTA.
You can RUU back to 4.4.2 if you use sunshine ($25) to s-off the phone; which removes the version check, and allows you to "downgrade".
Click to expand...
Click to collapse
Thanks, wasn't sure and its been a long time since I have messed with a stock phone . I really didn't want to void the warranty just yet as the phone isn't much over 24 old so far and wanted to let it "settle" in before doing any mods on it.
leesumm said:
Thanks, wasn't sure and its been a long time since I have messed with a stock phone . I really didn't want to void the warranty just yet as the phone isn't much over 24 old so far and wanted to let it "settle" in before doing any mods on it.
Click to expand...
Click to collapse
If you want, since the phone has older software (4.4.2) you should be able to temp root and s-off with sunshine ($25) which can also unlock the bootloader without using HTCDev.com. And HTC will therefore not have a record of you unlocking the bootloader. And with s-off, all can be returned to full stock (LOCKED bootloader, s-on, etc.) so HTC would never be any the wiser.
But also note that if you purchased the phone through AT&T, modifying the phone by unlocking the bootloader (root, etc.) does not actually void your warranty. AT&T actually changed their warranty terms a year or 2 ago. The only thing that voids the warranty are physical damage and water damage. There have been numerous reports of folks that successfully got warranty service from AT&T with unlocked bootloaders. But that is just through AT&T. HTC is a whole other story.
redpoint73 said:
If you want, since the phone has older software (4.4.2) you should be able to temp root and s-off with sunshine ($25) which can also unlock the bootloader without using HTCDev.com. And HTC will therefore not have a record of you unlocking the bootloader. And with s-off, all can be returned to full stock (LOCKED bootloader, s-on, etc.) so HTC would never be any the wiser.
But also note that if you purchased the phone through AT&T, modifying the phone by unlocking the bootloader (root, etc.) does not actually void your warranty. AT&T actually changed their warranty terms a year or 2 ago. The only thing that voids the warranty are physical damage and water damage. There have been numerous reports of folks that successfully got warranty service from AT&T with unlocked bootloaders. But that is just through AT&T. HTC is a whole other story.
Click to expand...
Click to collapse
One phone has 4.4.2 software and the other has 5.0.2 software, I didn't catch the newest one soon enough and my wife did the OTA without me knowing it. The only reason I wanted the older software was the fact the app I like has a glitch in it with the newer software update and it silences the ringer . The app works fine on the phone with the 4.4.2 software I just wanted to make sure it didn't update itself

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