[Q] Sprint Network? - Motorola Photon 4G

Is it me or has the Sprint Network has been a dogg for about 1.5 weeks? I put my phone back to stock @ 3 weeks ago and the phone was flying like a bat outta hell!! Now, it takes 10 - 15 seconds to open a webpage. Facebook takes just as long, the app opens, but then it just sits for 10 - 15 before content shows up. E-mail comes up, but its 10 - 15 seconds spinning to get updates. Sprintfeed, the same!!
Strangely, like I said, when I put it back to stock I was happy as heck, so it not the phone or my area. And "Auto-Update" is off for all my apps? I rebooted several times, still the same!

I feel the same way...

ZeroManArmy said:
I feel the same way...
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Click to collapse
Well, it seems a he** of a lot better today and guess what? Again I did nothing to it!!!

Sprint has just been crappy in general for me for months. I sold my Evo and bought a Photon primarily because so many of you here (and on other forums) raved about the radios -- and you were right, the call and data reception is unbelievably and significantly better -- but still pitiful compared to my gf's RAZR on Verizon. I've been assured by Sprint executive customer service that the upgrades to towers in my area will make a dramatic difference to 3g come May (and they've agreed to cut my monthly bill in half until then), so I'm hanging on in the hopes that is true (and LTE comes to my area).
In the meantime, thank [insert deity of choice here] for the Photon, it seems to be the only device that makes Sprint reception bearable.

To be honest, I really have had no network related issues with Evo or Phonton on Sprint until I started f**king with them (Unlock and Root!) Once I put them back, all was well BUT............
As I stated in OP, for a 1.5 weeks, the network has been pure **** and my times are not exgerated! Today, things are back to normal! What I don't get, wih the purchase of Nextel, the Government is giving them like $20+Billion to get Nextel off their network, so that have the money to go LTE over the entire country in 2 weeks if they want (Well, they had to kick LightSquare to the curb first, but still......)

Service is great here, surprisingly. I'm in a rural former-IPCS area and I can honestly say Sprint is on top of things. I can say that I'm happy with the service right now but am looking forward to great things, hopefully by this time next year.
A few years ago data service suddenly stabilized and speeds went up. Within the last year Sprint's status page indicated a few voice upgrades and a single data upgrade. I found out just recently that this string of towers is scheduled for Q3 LTE upgrades and I tend to believe it after seeing a lot more activity there than has been typical in the past. Some of the work trucks even have Sprint logos.
*This post is relevant only to the tower(s) near me and may not indicate service quality for other locations.*
High-population areas still have capacity issues but from my limited travels seem to be slowly getting better.

Kevets said:
High-population areas still have capacity issues but from my limited travels seem to be slowly getting better.
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Evo and Photon worked great in NYC?

Related

Very poor 3G speeds

So, Thursday started a terrible issue with my 3VO. My 3G speeds have been maxing at 40kbs. On Saturday, I couldn't get over 9kps. I've called Sprint and they had me reset all of the settings, but it didn't help. I purchased an app that looks at apps internet usage and can't find an app that is maxing anything out. I'm not having any issues with Wifi. There isn't any 4G in my area to test.
Is anyone else having this issue? If so, are there any fixes?
Thank you in advance for any help.
LD
What rom are you on?
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
dustinmatthews87 said:
What rom are you on?
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I haven't rooted the phone, so I am stock.
vinterchaos said:
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
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Click to collapse
Yes. The guy I spoke with checked it out. He said that there were several outages last week, but all of them should be fixed.
ReinMaker said:
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
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Click to collapse
They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
fmedina2 said:
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
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Click to collapse
I am glad that I am not alone, but this isn't good that we are all having this issue.
GadgetMonger said:
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
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Click to collapse
I haven't rooted because I have been having so many issues with the phone. Once I get it replaced with a good one -- is there a good one? -- then I will root. I've been looking at some of the benchmark scores from some of these ROMs being in the 4000+ range and am drooling. MAJOR DROOLING!
DoctorComrade said:
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
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Thank you. Glad to hear that some people are having positive upgrades with the EVO3D over the EVO4G.
MILTOWN said:
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
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Click to collapse
Well, let's keep this thread going and see if we can get some of these issues figured out. Hopefully, we will be able to figure them out.
Oh, one of my biggest issues with the phone is that I sound like I am talking through a tin can to the caller on the other side. Is anyone else having this issue?
LordDavon said:
They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
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I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
ReinMaker said:
I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
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You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
Well, while I was posting earlier, I was on the phone with Sprint. I was just trying to get an update on the ticket they put into the network people. The CSR kept telling me that he couldn't find a ticket from earlier and that he would put on in. I hung up shortly after.
About an hour later, my data rates went from 10kbs to 800kbs down. So, I am thinking that there was something wrong on the Sprint side of things. Now, I am going to wait a few days and see if they stay where they are. If they stay, and there is a fix for the call quality issue, I am rooting it.
This also means that your issue could be on their side also. I agree with the above poster too. Get into the store and talk to them. You shouldn't give in to what they're telling you either. You pay an additional $10 for premium 3G and 4G. Not for 1x speeds.
GadgetMonger said:
You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
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Well the problem with mine is with all 5 lines, which are the: LG Optimus, EVO 3D, two EVO 4Gs and an EVO Shift. All have the same issues. I too had the EVO4G when the issues started 2 months ago. I brought it into the store back then, and they just kept replacing it. I got I think 3 replacements. I finally gave in an bought the EVO 3D instead. Same issue. It seems for me at least, its the just the general coverage area, and not because of the phone. The only thing this phone does more is drop calls and aside from the network issues, has to do with the placement of the antenna.
Other than that, the 3G speeds are the same on all 5 phones. 10-20, and maybe 50-70 (kbps, not kb, like 56kbps dialup) past midnight.
EDIT: BTW this occurs with everyone's phone around my area, but they're too lazy to call in. Only one of my friends (who is in the zip code over) is also calling in and getting nowhere as well.
UPDATE: So I got through to a supervisor in retentions, he finally said they can't do anything about it. His first offer was a $10 credit, and I'm like seriously? We argued back and forth and after 2 hours he says "Ok fine, your contract ends today for line XXXX and we will waive your ETF, please return your phone to where you purchased it".
So I ask him what about the other lines and he says no only this line. At that point I just gave up because I don't think he got the point that all phones are experiencing the same thing. I mean I'm not gonna switch with just one line and keep the other 4 on Sprint, especially if they all suffer the same dial up speeds. That will be a ****load of money. Then I got another speech about how service is not guaranteed and a bunch of BS, and I told him "Alright good night" and hung up.
Anybody got a current number to the Executive Department? Last number I found rerouted me to retentions. I don't think they'll be fixing anything anytime soon. He even admit two towers are down in my area and then later said it's probably my phones. If they let all of us out, I'm gone.
Sorry for the threadjack OP.

[Q] Want to switch to Sprint & need advice

Hello,
We are long time Verizon customers but have had enough of their capricious attitude, the insane recent price hikes and limited data plans. (although we currently have unlimited data). However, my husband's phone was stolen about a month ago and while we're using an old phone for the moment, we need to upgrade it for him. I like Sprint's current business model of unlimited everything (& we plan to sign up for everything data plus from the employees referral to save a bit and get more minutes). We also like the fact that Sprint is a green company and supports more things that we believe in. Yeah, I know that we're giving up the network for a bit until Sprint's Network Vision is completed but I think we can live with that.
Here's my dilemma. There are no Sprint owned stores in our area, just third party stores and only a couple of those so I can't buy through them &get everything data plus... Which is fine because they don't know much at all. I went there to try to see both the Evo 4G LTE side by side with the Samsung Galaxy S3...both working. Unfortunately, they didn't have a working model of the S3 but they opened up a package so I could at least hold them next to each other.
My concern most of all is with the radio quality and reception. I have some serious medical issues so being able to call for help is a frequent need. I took my current phone (HTC Rezound), my husband's Motorola DROID X, and the Evo LTE, and did side by side comparisons of the radios. My Rezound came in top at -80 give or take a few both directions, the DX, at -86 also give/take & the Evo LTE at -97 to -103. I then tried to load a webpage on my Rezound and the Evo. I picked yahoo because it has mixed media &was a first thing that popped into my head. My Rezound loaded the desktop version in less than 20 seconds... The Evo was still attempting to load the mobile version after several minutes.
So, do I believe the story that the mall kiosk has terrible Sprint reception? Was the demo Evo LTE one of the bad first batch? I know that there will be a step back in service speed but this was unbearable. I'm hoping that this isn't the normal for Sprint service... I mean it can't be, right? Right no one would use them.
What I'm unable to find out is what the Samsung Galaxy S3 radio is like compared to the Evo LTE in similar circumstances. I can't afford to get one of the phones, not have it work, pay the restocking fee and a second activation fee. With two lines that's over $200 just to switch away from a defective phone. Is there any leeway given for phones that won't hold a signal... Like allowing us to switch to another phone if the first is defective? I know that the base chipset is the same between the two phones but from what I've read the radios themselves can be different based on the manufacturer. So, I don't know what either the HTC Evo LTE or galaxy S3 would be like on any specific phone and it sounds like there are differences in the batches. What do I do or what would you do? I know we're taking a risk switching to carriers but we want to live authentically and put money into companies that are supporting the things we believe in and shaping their company based upon similar values. We will be having to do a transfer of our Vzw account (assumption of liability) once we're settled into Sprint but not until we're positive it works for us. Then we'll give up our Vzw contract so we don't owe an ETF. It also gives my DH the phone upgrade he needs since his was stolen during one of my medical emergencies. Vzw refused to help us at all through the whole process.
But I digress.
What do you think phone wise? Bad reception? Bad Evo LTE? Would you take a chance on the S3 with Samsung's past radio issues... Do you think that they've improved them? Would you take a chance on getting a bad Evo LTE since HTC /Sprint have admitted to a problem there? Since I can't compare them side by side working or compare radio strengths I really need advice!
Thanks so much in advance!
All the best,
Rae
I just loaded up the yahoo desktop Site on my LTE in about 18 seconds and I have 1 bar and very bad 3G reception in my house.
Radios seem to be just fine on the Evo and from the GSIII. Sure Samsung had issues in the past but I think they have gotten them all squared away. Sprints network is just down right awful but as you said they are working to improve a large coverage area over the next 18 months.
Sent from my EVO using xda premium
Wow the was a beating to read but imo the radio is pretty good and I'm sure its getter than the gs3 also overall build quality is getter than the gs3 but if I were you I'd get a gs3 to play with for a little bit and compare side to side. I'm die hard HTC so there was no question for me
Sent from my htc_jewel using Tapatalk 2
Speeds will differ from city to city. I get 25kbps in my city where the towers are clogged and undergoing maintenance. I was on a road trip this weekend and got 2mbps a few hours from my hometown.
WiFi is your friend
Sent from my htc_jewel using Tapatalk 2
I tend to agree. I'd get the GSIII too if I were them. I just have a thing for Evo's and HTC.
Sent from my EVO using xda premium
Also, if you have high speed internet at home you can get an adaptor for your house to allow a mini like sprint tower for your house. My buddy did it and its only a few dollars a month for taxes. Something to consider if poor signal around the house.
Sent from my ClassicJewel
I just picked up the EVO for me and the wife. The radios are fine. You really can't go wrong either way, with the SG3 or the EVO. I had an SG1 before this. I would say you have to try it out at your house. If sprint doesn't fit the bill then you just stuck with Verizon.
There are some other differences between the SG3 and the EVO, I found that the Evo had the things that I really wanted like camera button. I really did think that I would have the SG3 about 2 months ago, just saying really look at them closely if that is the way you go.
I, too, am an HTC fan. Love Sense and I don't care for Touchwiz. I'm sure either phone would suit your needs. I would think Sprint would trade out your phone if there was a defect issue. I got mine through Best Buy but have bought from Sprint before and had issues with my 3D after I had it for about 6months and they traded it out for me. Also, just wanted to mention, in case you didn't already know, that any phone call made to any mobile number with Sprint does not come off your minutes. I barely touch my minutes because most of my calls are made mobile to mobile. And the nights and weekends start at 7pm instead of 9pm. You may not need the unlimited calling plan if you don't do a lot of land line calling.
Sent from my EVO LTE using xda premium
Let us know what you decide. I don't know what sprints return policy is. Think you should just go to Best Buy & see what there return policy is.
As far as price, sprint really is great. The network can vary greatly from horrible to average on 3g depending on if your tower has gotten the network Vision upgrade. (there are places online that you can check if it's gotten the upgrade, but I don't know the link)
As someone mentioned, you can get the airwave femtocell to improve service in your home and sometimes you can get that for free.
I too am a fan of Sprints green policies. And I love the screen on the this (evo) compared to gs3. But they are both great phones.
Sent from my EVO using xda app-developers app
I love the sprint pricing/plan practice, but the network is terrible. It's usually been pretty good but lately it has been garbage, I'm hoping it's due to the upgrades and tower converting..
I wouldn't recommend Sprint at this time with someone who has health issues, but you can try them and see. I think they have a decent return policy
Sent from my EVO using xda premium
in my area the NV upgrades are causing lots of dropped calls for me and my wife... the 3g speeds have always been abysmal with sprint... the unlimited data sounds great, but do you really need more than the 2gb caps that most other companys have in place? I don't think I've ever used more than 1gb of data in a month.
If I were you, I'd wait a bit before switching to sprint, make sure NV actually does what is promised, before you commit to them for 24 months
varaonaid said:
I like Sprint's current business model of unlimited everything (& we plan to sign up for everything data plus from the employees referral to save a bit and get more minutes).
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Click to collapse
Keep in mind that Sprint does free mobile to mobile. My family plan has only 700 minutes, and we usually end up with 500 minutes unused every month. That's free *any* mobile to any mobile. If you get a call from a verizon user, for example, you're still not using your minutes. Lots of minutes is nice, just make sure you don't end up paying more for a plan you don't really need
My concern most of all is with the radio quality and reception. I have some serious medical issues so being able to call for help is a frequent need. I took my current phone (HTC Rezound), my husband's Motorola DROID X, and the Evo LTE, and did side by side comparisons of the radios. My Rezound came in top at -80 give or take a few both directions, the DX, at -86 also give/take & the Evo LTE at -97 to -103. I then tried to load a webpage on my Rezound and the Evo. I picked yahoo because it has mixed media &was a first thing that popped into my head. My Rezound loaded the desktop version in less than 20 seconds... The Evo was still attempting to load the mobile version after several minutes.
So, do I believe the story that the mall kiosk has terrible Sprint reception? Was the demo Evo LTE one of the bad first batch? I know that there will be a step back in service speed but this was unbearable. I'm hoping that this isn't the normal for Sprint service... I mean it can't be, right? Right no one would use them.
Click to expand...
Click to collapse
Sprint has very similar coverage to Verizon, since they rent towers from each other. The difference is that Verizon uses different frequency signal, which penetrates some hard objects (like walls) better than Sprint. So yes, your reception indoors is likely to be worse with any Sprint phone.
Sprint can give you a minitower for your house though (they call them Airave). If you tell them you don't have reception in your house, they will give it to you for free. It plugs into your network router and gives you about 100' radius of very good reception.
As far as Galaxy vs Evo, I can't really say, since I don't have a Galaxy. Evo's reception seems to me to be very good, compared to my old Moment, Transform, and Epic. Similar to slightly better than my wife's iPhone4.
I'll let you know. Mostly I want to know that Sprint will stand behind either phone if the radios aren't up to par without the restocking fees and a second activation fee... I can't afford $210 of activation, restocking and another reactivation fee for phones that are defective. I'm not talking about just changing my mind and wanting a different phone but needing to trust that one way or another I'll get two phones with no radio issues.
It's not as simple as just staying with VZW, my husband's phone was stolen during one of my medical emergencies... He's currently using an old phone but it's not working very well. So, we either pony up for a new phone (even if it's via Craigslist) or we get a new provider (who hopefully gives a care bc Vzw certainly didn't!), both get new phones and sell our current ones to cover most of the upfront cost of the new phones. We could wait until Network Vision is completed or moreso but will they still be able to offer unlimited data plan at that point. Since we feel that we want to switch, now feels like a good time to do so. Does that make sense?
No we're not out of contract with Verizon but have people lined up to do an AOL (assumption of liability or contract takeover) so we'd be out of it with no fees. However, we won't complete the AOL until we're sure that Sprint will work for us now.
Does anyone know if the everything data plus (we'd be looking at the 1600min family plan) has free activation? I'd have to order online and it would be via employee referral? Also, do you get any numbers you can pick that are unlimited to those numbers? Verizon had friends and family where you got to pick a handful of numbers that you call the most that don't count against our minutes. My only concern is my in laws as they have a VERY limited cell plan and use their land line almost exclusively. If we could add that one number that would help a ton. I'd read somewhere online that Sprint had something similar but now, of course, can't find it again.
I appreciate all of your help and advice so very much. I hope this explains more why we're considering the switch and why we need good phone reception... At least as good as is currently possible on their network.
BTW, when we informed Vzw about the phone theft we were tracking the phone on Google latitude and the refused to help or advise us as to what to do in any way. Super disappointed with their lack of help. If the customer service had been better, we might have gotten our phone back. I've heard good things about Sprint's customer service.
Any other thoughts or suggestions or advice... Please share! And many thanks to all of you who have shared!
I'll add my 2 cents. I have bought phones from Sprint local stores, employee referral that you mentioned (I have the 1600 employee referral plan). I have had similar service from all places. And yes, Sprint does have an add-on for call any number for free. It is called pick 3. After you sign up for service, call customer service, and tell them you came from Verizon which had that feature and you really miss it. Ask them about pick 3 and they should be able to give it to you for free. 3 numbers that don't use your anytime minutes. Can be different numbers for each line.
Sent from my Meanie ICS LTEvo

should I sell my Photon and get a Galaxy S3?

So I just signed up with Sprint so I can get unlimited everything, but I bought a Photon. I didn't realize how limited Wi-Max is, altho I wanted a dual mode GSM/CDMA phone for when I go out of the US, in case I do in the near future. I did have an Atrix on ATT with unlimited, but I had to leave my parent's plan and ATT doesn't offer unlimited data anymore. I'm also not too thrilled that Photon has to wait until Q4 to get ICS and prob won't ever get Jelly Bean or 5.0 when that comes. Should I just cough up the money and get a GS3, or should I wait until Sprint comes out with a dual mode phone with LTE, 4.1, etc.? I'll prob have more money come later this year or early next year anyway. I'm trying to balance having the latest and greatest vs. being financially responsible.
are you in an area in which Sprint has LTE or will in a short period of time?
How about Wimax?
Is this your primary access to broadband internet?
findthedr said:
are you in an area in which Sprint has LTE or will in a short period of time?
How about Wimax?
Is this your primary access to broadband internet?
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Click to collapse
We don't have Wi-Max on eastern LI, but even if Sprint doesn't get LTE here for a few months, at least they're likely to build it here in the next year, and I'll be moving to an area later this year where they have both WiMax AND will have LTE (NYC). I also wanna balance having the best and latest and being financially responsible. Of course I can always wait till later in the year till I have more more, but IDK.
Financially, your phone is a depreciable asset. The longer you hold onto it, the less you will get at sale.
It doesnt sound like you will enjoy the benefits of LTE/Wimax until later this yr (at the earliest). Thus it makes sense to get a phone with those capabilities at that time.
So I just signed up with Sprint so I can get unlimited everything, but I bought a Photon.
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Click to collapse
If you truly "just signed up", than you should be able to give the phone back to the carrier. Depending on your usage of voice/text/data, a prepaid plan would make the most financial sense.
Here is some good advice on saving on smartphones.
I'm trying to balance having the latest and greatest vs. being financially responsible
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Click to collapse
those who are financially responsible do not chase the latest and greatest depreciable asset.
findthedr said:
Financially, your phone is a depreciable asset. The longer you hold onto it, the less you will get at sale.
It doesnt sound like you will enjoy the benefits of LTE/Wimax until later this yr (at the earliest). Thus it makes sense to get a phone with those capabilities at that time.
If you truly "just signed up", than you should be able to give the phone back to the carrier. Depending on your usage of voice/text/data, a prepaid plan would make the most financial sense.
Here is some good advice on saving on smartphones.
those who are financially responsible do not chase the latest and greatest depreciable asset.
Click to expand...
Click to collapse
does anyone know if Sprint is planning on coming out with an LTE/world phone anytime soon? That would be optimal.
Return the Photon, and run away from Sprint until Network Vision is imminent for your city. There's no good reason to subject yourself to Sprint or Motorola right now.
Let's start with Sprint. Right now, their 3G is in a state of collapse nationwide. "5 bars and 50kbps" is only an exaggeration in the sense that lots of guys now routinely see speeds that are LOWER. And in most places, it's going to get a LOT worse before it gets any better. The icing on the cake is that if your area's upgrade experience is anything like the experience they had in Houston, and we're having now in South Florida, 3G data will basically cease to exist for a month or more while they're doing the upgrade itself. With a wimax-capable phone, it's annoying, but semi-endurable with the knowledge that it's going to be a lot better in another month or two. With a LTE phone, you basically have no working data service during the transition. No working 3G, and no wimax to limp along with in the meantime.
Believe it or not, in some areas, guys who've disabled EVDO and forced their phones to use 1xRTT have been getting faster throughput than EVDO (due to the way traffic is routed on Sprint's back end).
Now, the Photon itself. If you don't mind owning a phone that's a locked-down consumer appliance with about as much potential for end-user enhancement as an iPhone, it's a nice phone. Otherwise, you're going to hate it.
Don't try to rationalize the purchase by thinking someone will crack the bootloader eventually. They won't. Yes, HTC and Samsung's attempts at locked bootloaders have been quickly cracked. That's because HTC and Samsung go through the motions, but don't really know how to do it... nor do they really WANT to do it. Motorola is another matter entirely. It's their religion and way of life. They have decades of experience making hardware with military-grade encryption. Spend an hour or two reading about real custom ROMs on real Motorola phones, and let it sink in just how grim the situation really is. In 3 years, maybe 4 Motorola phones have been meaningfully unlocked... and two of THEM were semi-open to begin with. The remainder have either been uncrackable, or have temporary solutions that can be taken away by Motorola at any time... possibly, without your permission.
We all hope Google will clean house, make Motorola non-evil, and unlock the bootloaders. If that's their plan, they've done a great job of keeping it a secret so far.
This is harsh, but assuming you're still within the 15-day return period and can walk away from the Photon and Sprint without penalty... do it. You have nothing to gain by choosing Sprint today. If you're in an area where T-Mobile is good, they're probably your best bet today. If you can live with 100 voice minutes (no free nights/weekends, either), T-Mo has prepaid for $30/month with 100 minutes voice, unlimited text, and 5 gigabytes of data (after 5 gigs, speeds drop down to EDGE). If you like the Gnex, you can buy an unlocked GSM Galaxy Nexus from Google for $350.
If you want to keep the door open to Sprint, maybe you can get a year-old Sprint phone like the Galaxy S2 and reflash it to Metro PCS (I'm pretty sure the Gnex and GS3 will be Metro-able soon, but I'm pretty sure neither one is Metro-flashable yet). Stay away from Virgin, though... they use Sprint towers and backhaul, and are as dysfunctional as Sprint right now.
Choosing betweeen AT&T and Verizon is kind of like choosing between death by firing squad and electric chair, but AT&T is probably a tiny, tiny bit less bad just because at least you can use an unlocked GSM phone with AT&T and avoid most of their blatant control attempts. I'm totally sure about the specific ways Verizon defiled and tainted their Nexus, but I've heard a Verizon Gnex reflashed with non-Verizon ROM is basically a wifi tablet that can make voice calls.
bitbang3r said:
Return the Photon, and run away from Sprint until Network Vision is imminent for your city. There's no good reason to subject yourself to Sprint or Motorola right now.
Let's start with Sprint. Right now, their 3G is in a state of collapse nationwide. "5 bars and 50kbps" is only an exaggeration in the sense that lots of guys now routinely see speeds that are LOWER. And in most places, it's going to get a LOT worse before it gets any better. The icing on the cake is that if your area's upgrade experience is anything like the experience they had in Houston, and we're having now in South Florida, 3G data will basically cease to exist for a month or more while they're doing the upgrade itself. With a wimax-capable phone, it's annoying, but semi-endurable with the knowledge that it's going to be a lot better in another month or two. With a LTE phone, you basically have no working data service during the transition. No working 3G, and no wimax to limp along with in the meantime.
Believe it or not, in some areas, guys who've disabled EVDO and forced their phones to use 1xRTT have been getting faster throughput than EVDO (due to the way traffic is routed on Sprint's back end).
Now, the Photon itself. If you don't mind owning a phone that's a locked-down consumer appliance with about as much potential for end-user enhancement as an iPhone, it's a nice phone. Otherwise, you're going to hate it.
Don't try to rationalize the purchase by thinking someone will crack the bootloader eventually. They won't. Yes, HTC and Samsung's attempts at locked bootloaders have been quickly cracked. That's because HTC and Samsung go through the motions, but don't really know how to do it... nor do they really WANT to do it. Motorola is another matter entirely. It's their religion and way of life. They have decades of experience making hardware with military-grade encryption. Spend an hour or two reading about real custom ROMs on real Motorola phones, and let it sink in just how grim the situation really is. In 3 years, maybe 4 Motorola phones have been meaningfully unlocked... and two of THEM were semi-open to begin with. The remainder have either been uncrackable, or have temporary solutions that can be taken away by Motorola at any time... possibly, without your permission.
We all hope Google will clean house, make Motorola non-evil, and unlock the bootloaders. If that's their plan, they've done a great job of keeping it a secret so far.
This is harsh, but assuming you're still within the 15-day return period and can walk away from the Photon and Sprint without penalty... do it. You have nothing to gain by choosing Sprint today. If you're in an area where T-Mobile is good, they're probably your best bet today. If you can live with 100 voice minutes (no free nights/weekends, either), T-Mo has prepaid for $30/month with 100 minutes voice, unlimited text, and 5 gigabytes of data (after 5 gigs, speeds drop down to EDGE). If you like the Gnex, you can buy an unlocked GSM Galaxy Nexus from Google for $350.
If you want to keep the door open to Sprint, maybe you can get a year-old Sprint phone like the Galaxy S2 and reflash it to Metro PCS (I'm pretty sure the Gnex and GS3 will be Metro-able soon, but I'm pretty sure neither one is Metro-flashable yet). Stay away from Virgin, though... they use Sprint towers and backhaul, and are as dysfunctional as Sprint right now.
Choosing betweeen AT&T and Verizon is kind of like choosing between death by firing squad and electric chair, but AT&T is probably a tiny, tiny bit less bad just because at least you can use an unlocked GSM phone with AT&T and avoid most of their blatant control attempts. I'm totally sure about the specific ways Verizon defiled and tainted their Nexus, but I've heard a Verizon Gnex reflashed with non-Verizon ROM is basically a wifi tablet that can make voice calls.
Click to expand...
Click to collapse
This is an incredibly informative post. Well said. +1
bitbang3r said:
Return the Photon, and run away from Sprint until Network Vision is imminent for your city. There's no good reason to subject yourself to Sprint or Motorola right now.
Let's start with Sprint. Right now, their 3G is in a state of collapse nationwide. "5 bars and 50kbps" is only an exaggeration in the sense that lots of guys now routinely see speeds that are LOWER. And in most places, it's going to get a LOT worse before it gets any better. The icing on the cake is that if your area's upgrade experience is anything like the experience they had in Houston, and we're having now in South Florida, 3G data will basically cease to exist for a month or more while they're doing the upgrade itself. With a wimax-capable phone, it's annoying, but semi-endurable with the knowledge that it's going to be a lot better in another month or two. With a LTE phone, you basically have no working data service during the transition. No working 3G, and no wimax to limp along with in the meantime.
Believe it or not, in some areas, guys who've disabled EVDO and forced their phones to use 1xRTT have been getting faster throughput than EVDO (due to the way traffic is routed on Sprint's back end).
Now, the Photon itself. If you don't mind owning a phone that's a locked-down consumer appliance with about as much potential for end-user enhancement as an iPhone, it's a nice phone. Otherwise, you're going to hate it.
Don't try to rationalize the purchase by thinking someone will crack the bootloader eventually. They won't. Yes, HTC and Samsung's attempts at locked bootloaders have been quickly cracked. That's because HTC and Samsung go through the motions, but don't really know how to do it... nor do they really WANT to do it. Motorola is another matter entirely. It's their religion and way of life. They have decades of experience making hardware with military-grade encryption. Spend an hour or two reading about real custom ROMs on real Motorola phones, and let it sink in just how grim the situation really is. In 3 years, maybe 4 Motorola phones have been meaningfully unlocked... and two of THEM were semi-open to begin with. The remainder have either been uncrackable, or have temporary solutions that can be taken away by Motorola at any time... possibly, without your permission.
We all hope Google will clean house, make Motorola non-evil, and unlock the bootloaders. If that's their plan, they've done a great job of keeping it a secret so far.
This is harsh, but assuming you're still within the 15-day return period and can walk away from the Photon and Sprint without penalty... do it. You have nothing to gain by choosing Sprint today. If you're in an area where T-Mobile is good, they're probably your best bet today. If you can live with 100 voice minutes (no free nights/weekends, either), T-Mo has prepaid for $30/month with 100 minutes voice, unlimited text, and 5 gigabytes of data (after 5 gigs, speeds drop down to EDGE). If you like the Gnex, you can buy an unlocked GSM Galaxy Nexus from Google for $350.
If you want to keep the door open to Sprint, maybe you can get a year-old Sprint phone like the Galaxy S2 and reflash it to Metro PCS (I'm pretty sure the Gnex and GS3 will be Metro-able soon, but I'm pretty sure neither one is Metro-flashable yet). Stay away from Virgin, though... they use Sprint towers and backhaul, and are as dysfunctional as Sprint right now.
Choosing betweeen AT&T and Verizon is kind of like choosing between death by firing squad and electric chair, but AT&T is probably a tiny, tiny bit less bad just because at least you can use an unlocked GSM phone with AT&T and avoid most of their blatant control attempts. I'm totally sure about the specific ways Verizon defiled and tainted their Nexus, but I've heard a Verizon Gnex reflashed with non-Verizon ROM is basically a wifi tablet that can make voice calls.
Click to expand...
Click to collapse
This
Sent from my MB855 using xda premium

LTE in Indianapolis

Yes its another LTE thread.....I dont know how many folk in here are in the Indy area but just wanted to say I called Sprint 2 months about the crappy coverage 1st in the NE side which they just told me "network upgrades" and when I called yesterday since Im now on the west side the rep gave the whole spill on them upgrading to the new network and she said by OCt 31st all issues should be resolved and majority of Indy market will have some sort of LTE.....while I do realize this IS Sprint we are talking about and it should be taken with a grain of salt I thought Id share.......
That's awesome. I can't wait. It does line up with what S4GRU has posted: http://s4gru.com/index.php?/blog/1/...network-visionlte-deployment-schedule-update/, some sites up in September, 50% by the end of the year.
maxpower47 said:
That's awesome. I can't wait. It does line up with what S4GRU has posted: http://s4gru.com/index.php?/blog/1/...network-visionlte-deployment-schedule-update/, some sites up in September, 50% by the end of the year.
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Click to collapse
Yeah I noticed that which is nice that they are on schedule......shoot my download speeds at my house avg 50-128kbs!! lol
Does anyone know off hand which market Lafayette / West Lafayette is considered part of? I've read conflicting reports naming it as either Chicago or Indy.
Sent from my High Tech Computers Corporation Evolution 4th Generation Long Term Evolution.
Lafayette is part of the Indy market. I am on the west side of indy and 3g is worse than dial up. I have called sprint may times over the past 6 months and all they do is give me a bill credit to shut me up and tell me they are working on it and it should get better by the end of the year.
d2kss2250 said:
Lafayette is part of the Indy market. I am on the west side of indy and 3g is worse than dial up. I have called sprint may times over the past 6 months and all they do is give me a bill credit to shut me up and tell me they are working on it and it should get better by the end of the year.
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Click to collapse
Bill credit? I'm on the Westside, too - this is good to know. How is everyone's general call reception? I drop calls like CRAZY. Was hoping that the new radio/firmware would have fixed it - but it didn't. The day I upgraded from the OG EVO, I wasn't having issues...so makes me wonder if its really the network upgrade that's at fault.
If you call sprint and be polite ( during the day is better ) and complain alittle they might offer a bill credit to keep you happy. They are having alot off capacity issues right now in indianapolis area. They have neglected the area for so long they are behind. They also are starting the preps for network vision in a few areas on the westside, so depending where you are it could be few diffrent things.
Yes they will tell you that they will give you a credit and tell you it should be resolved by the 31st of Oct. With their latest announcement hopefully we should start to see some improvement over the next few weeks. I live on Westside close to Avon and yesterday I got no texts for 3 hrs then I got like 20 in 1 min. lol.
my service in Indy (I live in Carmel) has been really sporadic, and actually quite terrible in my house. I can't wait for updates. also, with regards to no texts for 20min, etc, just restart the phone and your service should be restored.
dopapifreak34 said:
my service in Indy (I live in Carmel) has been really sporadic, and actually quite terrible in my house. I can't wait for updates. also, with regards to no texts for 20min, etc, just restart the phone and your service should be restored.
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Click to collapse
Yea I did that on several different occasions....that didn't solve they issue...did profile updates etc. When it usually happens I notice it takes like a min for a phone call to connect
Sent from my EVO using Tapatalk 2
Can't wait until we get decent speeds here. Thanks for the tip about calling for a credit...I'll call tonight!
jayzun said:
Can't wait until we get decent speeds here. Thanks for the tip about calling for a credit...I'll call tonight!
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Click to collapse
I was up in Munster this past weekend and got my 1st taste of LTE. I think its very new up there and is only a fraction of what it will be...just let me say, be very excited to finally get LTE this winter
According to Sprint's press release from a few days back, Indy / Carmel should be 'launched' by the end of the year, or "coming months" in sprint parlance. S4GRU has stated that work will begin next month at some point in the market. I'm not a premium sub, so I don't have access to exact dates for exact sites. Also, Sprint said in their release that you might be able to pick up 4g signal while their contractors are working on upgrades, so many here in this thread may be seeing signal starting to pop up occasionally in the next few weeks. Start thinking about switching your 4g settings back to CDMA/LTE. Unfortunately for me, I'm in Bloomington, which wasn't in the 100 markets that Sprint's press release mentioned, so LTE won't be launched here by the end of the year. However, my speeds are, for the most part, passable and I don't have speeds worse than dial-up, so I'm fine with waiting. OP - which part of north-east side? Any particular suburb? I'm well familiar with that part of Indy.
Was in the Castelton area but now on West side by Avon. If I'm correct according to their latest release we should be able to use some of the LTE.....I don't care if its 2meg down...better than 128k
Sent from my EVO using Tapatalk 2
I'm thinking they may have already done some of the 3G network vision work. I've noticed consistently better 3G speeds downtown here lately (~ 1mbps, compared to < 500 kbps before).
Please use threads that are already opened instead of creating new ones.
Thread Closed.
http://forum.xda-developers.com/showthread.php?t=1750141

Loving the HTC EVO 4G LTE : Disliking Sprint Support & Coverage

So I bit and ported out of my (off-contract) nearly 12yr+ VerizonWireless service a few days ago and went for this phone and Sprint's unlimitted data, ect... on a 3 line plan which included a base LGE Android Rezound for my girlfriend & was also talked into their "Home Connect" box since I already had long ago dropped my home line since Verizon's coverage was superb in my home and I don't make enough calls outside of the network to bother with a home phone.
Here I am, All modded up running [ROM] Sep-13 MeanROM ICS v4.2 | 2.13.651.1 | Mods | Batt saver and a happy camper with my EVO other than:
-I only get about 1 bar in my house if any and numerous dropped calls.
-My Phone is stuck on "Roaming" even in a top/solid GREEN area on the Verizon coverage map where I work.
-The "Home Connect" is being shipped to me and won't arrive until Monday (This isn't a problem in itself). I just expect to have the same ****ty service with it as my home phone since I'm told it still uses the Sprint towers. (Note: My home is on the frings of good/fair regarding my address and Sprint's Coverage map which has been ruthlessly pointed out to me by the Sprint support techs I've talked to as of late)... Thus their excuse as to maybe I should just switch to another provider. (Insert another sarcasm smiley ---> )
So my first discussion with a Sprint Agent via *2 yesterday sounded promising. Immediately she recgonized and sympathized with my problem at home and mentioned/recommended a "Free" AirAve box system to plug into my highspeed cable wifi in order to boost my signal. She also had me try a "Profile" update just for kicks which did absolutely nothing. This agent felt like I was a strong candidate for one of these boxes and advised that it would likely be approved free of charge in order to retain me as a new customer.
Today, A whole new story. I first get a call back from that former agent that was working on the approval for the AirAve. She felt again, after I reported having several dropped calls today, one while we were attempting to converse, that I would get one of these shipped out. I told her about my concerns of the 14-day trial I was in and wanted to assure I would get and know if this device would benefit me before that was up and I would have no recourse then on getting a refund and out of my 2yr contract. She assured me she was working on getting it approved with her supervisor as we spoke and was just about to read me a confirmation number of some sorts when (*BINGO*) my call dropped yet again.
So back I go on the phone dialing *2 and going through all the bs steps to connect with yet another agent (you never get the same one, nor do they have the ability to connect you to that other one even when you give them their name...) This agent takes a new turn with me after I go through my dilema. I am told absolutely no free AirAve until I am with Sprint for 90 days. I tell her I can't accept this as I'm not going to chance waiting out my 14day return window in hopes to months later find out if I can actually have phone conversations whilst at home. She puts me on hold to connect to her supervisor to discuss but (*BOING*), yet another dropped call.
I call back several more times and speak to several different agents while not as harsh as the last, inform me that their normal policy is 90 days to qualify for an AirAve assist device BUT that their supervisors can sometimes over-ride this depending on the conditions. So things are left at their records indicating that the original Agent from yesterday whom is in my corner in trying to get me the AirAve has submitted for supervisor approval, however, they won't be making that decision until a weekday (Monday) at the earliest.
-----------------------------
So here I am pondering what to do.
-Keep having faith and patience with this run-around in hopes that this AirAve will solve my problems even if I do qualify to get one.
-Start shopping other providers: AT&T or back to Verizon which I don't really want to do. :crying:
Anyone have opinions on this or a similar experience?
Sprint is great but do not put yourself in a service crunch. The 14 days are there for you to review this. I suggest trying, T-Mobile & *cringe* AT&T before crawling back to Verizon.
Whatever carrier, just make sure you have reliable coverage where you frequent.
The cost will be restocking fees, .vs getting locked in a 2 year agreement you're unhappy with.
Sent from my EVO using xda premium
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
cruise350 said:
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
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Click to collapse
Yep, I believe Verizon did/does have the LTE coverage at my house if you mean the 4G. I had the Droid X so never benefited by that though. I'm really at a toss as to what to do. I never chewed through that much data even when on Verizon, it was just the fact of them screwing us former subscribers updating to the Non-Unlimited along with the "New every 2 perks" ending up being a $30 off but +$30 upgrade fee and **** like that had me burned. I even had my Ford motor company 20% discount with Verizon. Wonder if I could even get back to where I was with that if I went back. :crying: Sprint was going to be giving me a 23% discount.'
Had my eye on that damn Droid Razr Maxx to, damnit!!! Actually, the girlfriend doesn't really even need a smartphone, just something to text with and I could do without a home phone since with Verizon my coverage was good.
Oh, what to do..... I'm still erked about having to leave Spring behind. Especially the EVO :crying:
Sprint provided us with an Airave because after 7+ years, all of a sudden we were getting poor signal strength at our house. My EVO didn't seem to be affected but my wife's flip phone was dropping calls so often it was pointless to use. Really just wanted to let you know that the Airave does work well (at least in our case) always 4+ bars and no more dropped calls. Doesn't do anything for data transfer though.
Hope you can get yours free, we did but have been with Sprint for 10+ years.
Good Luck!
Welcome to sprint..I have spent countless hours of non pleasure dealing with them on the phone.
Tip #1. Get it in writing...they hardly ever follow thru... I record our conversations and tell them up front that I am..2 out of 3 agents hang up ( accidental disconnect) as soon as I tell them
Sent from my EVO using Tapatalk 2
Sprint Airave
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
cheeb said:
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
Click to expand...
Click to collapse
Thanks for your post. It gives me some hope, althought admittedly I'm currently on hold with the Verizon Winback Dept to check out my options in coming back to their service. The last thing I wanted to do but unfortunately Sprint CS has drivin me away and hard with last night's described communications as per the OP. I'll keep you all dated.
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
sgt. slaughter said:
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
Click to expand...
Click to collapse
Oh, I agree 100%. My real problem seems to be even having the chance at obtaining the Airave device at this point and I'm not willing to wait out the 90days I'm being told in order to acquire it on the whim it may or may not work if that is their stance I am prepared to go back to Verizon I guess the way it looks at this point. I will know by the end of tmrw on my decision and based on whether Sprint gets back in touch with me with a final answer and/or Verizon "Win Back" dept. gives me satisifaction and reason to come back. Their "limited" data pisses me off though. That is my biggest drawback, however, having non-limited data with Sprint as per how my service is now is useless. And no, I'm not looking or expecting to have the data necessarily at home as I have a strong Time Warner Cable Internet connection with Wi-Fi for that and also Comcast business for Wi-Fi at work, it's the situations like when streaming music whilst driving and/or out and about with no Wi-Fit/hotspots and wanting to watch Netflix, ect... where the "Un-limited" becomes viable to me.
This thing has totally consumed my time the past few days and my nerves are so shot. Why Sprint, Oh why..... Please treat the customer better and not give multiple conflicting answers between your agents that are misleading.
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
word to the wise
lazer9 said:
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
Click to expand...
Click to collapse
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
redwings23 said:
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
Click to expand...
Click to collapse
Thanks, Signed on with Sprint on 9/12/12 (Last Wednesday). Verizon Phones due either tomorrow or Thursday so I should have plenty of time. I plan on wrapping this up this week.
Read down below :d
---------- Post added at 05:19 PM ---------- Previous post was at 05:14 PM ----------
lazer9 said:
Anyone have opinions on this or a similar experience?
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Click to collapse
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
Click to expand...
Click to collapse
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
I already have re-committed to Verizon. And I'm rather stoked and happy as they have waived the activation fees on the two lines and also upon me receiving an email from their winback dept after the fact, have granted me another $50 discount to be applied on my first bill for the purchase of my DROID RAZR MAXX of $199 so -$50 net cost will be $149 and my girlfriends phone will net out free after the $50 rebate.
I know I get great coverage with Verizon and will now even benefit from their LTE/4G expansion in my areas which SPRINT doesn't yet offer not is on their road map.
The Verizon winback rep even went over my previous account over the years and the max data usage I ever had (1-line though was just on a data plan then) was 2GB and my base plan includes Unlimited calling to anyone landline or cell / Unlimited Text to anyone / and 4GB Data which I can always upgrade/downgrade to an extra 2GB per month for $15
All in all I'm getting what I would have got with SPRINT regarding the price end of things. Aprox $160 a month plus the benefits I've stated above.
Again, SPRINT could have kept me IF they would have been more understanding and open with getting me an AIRAVE device and better explaining what roaming really meant on my plan. The store kiosk manager claimed I would incur absolutely no roaming charges ever no matter what and the last CS rep I spoke with at SPRINT claimed I would incur a .41 cent per minute charge beyond 800 min. per month roaming.
I'm roaming at work and roaming with very little signal at home. On their coverage map ironically, my work area shows in one of their Excellent/Good areas whilst my home shows Good/Fair.
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
lazer9 said:
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
Click to expand...
Click to collapse
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
Click to expand...
Click to collapse
Lol That video was nutz. I couldn't even watch the end. :laugh:

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