It's happened to me twice, stock rom and rooted. The only way I can fix it is by doing a factory reset. Performing one of those and then restoring my backup doesn't fix the problem, but I can factory reset and then manually add my apps and things are fine for a couple days.
I can receive texts and call. I can send pics but that's about it.
Might not help, but have you set up a text plan on AT&T? I had the same problem after activating and was confused as hell. Customer support added the unlimited text/mms plan and now it's working properly. Pretty weird since I never used sms much before and was willing to pay the per use fee like I did before with my captivate.
Related
I've never heard of SMS being a hardware issue, but hear me out.
I received a replacement phone from Verizon and kept it stock for about two weeks. Every now and then people would tell me they got duplicate texts from me so I switched from Handcent to the stock Messages app. I had the same problem even after uninstalling Handcent plus I noticed about half my messages fail. So finally I've had enough, rooted, installed BAMF (1.8 the Froyo radio one). It did the same thing - even before restoring any apps. I even tried Plain Jane v2 and some other basic debloat ROM. All had the same issues...
Any ideas on how to fix this? I did a full wipe between all roms. I also tried deleting all messages and clearing data and cache from the Messages application.
I'm thinking I should just unroot and send it to Verizon for a replacement.
Have you tried other MR1 radios besides the stock radio?
No. I didn't think of that. I'll give that a shot
That seems to have worked! Thanks!
I'm unable to recieve SMS messages. I can't receive them under any circumstances. I'm currently on shostock2, but I've also tried Aberration and no luck there either.
As said, I can't receive messages, but I can send them. I also am able to use the data connection and make/receive calls.
The things I've tried are:
Delete mms app data
delete all messages
Send myself a message (doesn't receive)
Tried GO SMS app
Made sure auto receive is on in app
Factory Reset ROM
Flash another ROM
Tried the newest Siyah kernel
Also I've contacted ATT and went through the troubleshooting steps they want wanted. I obviously don't know what they were trying on their end, but nothing was working there either. They gave me a resolution date of the 22nd, which is a bit longer than I'd like to wait.
So, any ideas folk? I'd really like to get messaging back!!!
Full wipe + format system + format data.
Don't restore from TiBu.
And try...
Sent from my SGH-I777 using xda app-developers app
Had the same issue earlier. What worked for me was taking out the sim and putting it in a different phone real quick then swap it back in. When I rebooted I had all my messages. Hope this helps
So... I recently got a replacement used Fascinate for my original unit that had a shattered screen. It has GeeWiz 4.2.2 loaded on it and I really like it. Damn near perfect... except for one thing and I'm not even sure/don't think it's the phone/ROM.
My texting issue is related to MMS. I can send any text... short, extended/pages long, picture texts (MMS) and I can receive all except long texts. And it's only an issue with my wife. She can write a book. LOL After doing more testing with other people, it seems to be a thing with Pageplus and Verizon. My wife is on Pageplus. I'm on Verizon...for now. My son is also on Verizon and has the same issue. I had a friend who is also on Pageplus send me a long text and it failed too. If I have someone on Verizon send me a extended text (over 140 characters) and comes thru fine. Only Pageplus customers seem to have the issue and it's only to my phone. I can have my wife send a long text to a friend who on Verizon and it goes thru fine.
The failure is on the senders side too. The senders phone will says failed to send. I don't get anything on my end. This is only to my phone.
I've searched and haven't found but a couple of references to a similar problem and no solutions. One possible thing that I haven't followed up on yet is this.... This phone was on Pageplus. I activated it on Verizon. Verizon shows no issues on their end at all but I'm wondering if Pageplus still has something in their system from the previous owner with this ESN. It's only Pageplus people that have this issue sending texts to my phone. They can send to other Verizon phones. And this is only long/extended texts that are 140 characters or more. Short texts and picture texts work fine. Oh....and if the sender attaches a pic to the long text, I will receive it.
It really weird. Wondering if anyone has seen anything similar or has any ideas. My next step is to call Pageplus support to see if they can help. I was also going to re-activate my old phone to verify the problem goes away. I welcome any insights.
Mike
PS - Sorry this is my first post. Can't believe I've been on this board this long and haven't posted before but this is a daily stop for me for years now.
Creepingdeath2 said:
So... .
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Click to collapse
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
hhp_211 said:
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
Click to expand...
Click to collapse
I thought that had more to do with outgoing texts than incoming but I will try it later and report back.
So I looked in the settings of stock texting app and it doesn't have the "convert long sms to mms" option but I'm running 8sms in Default mode, which basically just themes the stock app and adds a couple more setting/features....one of which IS "convert long sms to mms". It was doing this before I started using 8sms so it's not the app. I'll try the change and post back results.
I tried turning that option on but it had no effect. Open to other suggestions. Still need to call Page plus support yet too,
Sent from my Nexus 7 using Tapatalk
maybe try a different ROM to make sure it's not just an issue with GeeWiz? roll back to a stock ROM and see if that fixes anything... also use the right ROM, you know, eh03 for vzw devices, etc.
Or possibly try another texting app or even hangouts will do sms/mms...
It sounds like page plus is possibly not splitting the message into 2 sms or not converting a long sms to a mms unless it explicitly contains a picture,,,
I would think that is software settings
That also could potentially be the sender's messaging app not converting it to mms and/or not splitting the message into 2 sms.
I know you said there were multiple people sending you stuff,, to they both have the same app?
Let me try to clarify the scenario....
My phone is a Fascinate with Geewiz 4.2.2 ROM activated on Verizon (for now LOL).
I have several people on Pageplus that can't send me an extended text message, meaning a text message over 140 characters. One is an iPhone 4, one is a Fascinate on Superclean ROM, and the last is a Fascinate on Geewiz 2.9. If any of them try to send me a message that longer than 140 characters, it fails to send on THEIR end. I never see it. These same 3 people can send the exact same text that fails to other Verizon phones with no issue.
My phone was originally a Verizon phone that was then switched to Pageplus. When I got it, I put it back on Verizon.
It seems to me that this is an issue with Pageplus, almost like there's some information in their system still that sees my phone as inactive and refuses to send it. The texts fails on the senders end almost like they don't have service. I need to take a chunk of time and call Pageplus support and see if this is even a possibility. Regular texts and picture messages sent from those same phones DO make it thru. I can send all forms of SMS/MMS with no issues. It's only receiving and only from Pageplus customers. If a Verizon customer sends me an extended text, it comes thru no problem.
I would think if it's the ROM, the problem would be evident regardless of the carrier the message was sent from. How could a ROM single out a specific message from a specific carrier? I'm not saying it's possible but it seems like this is a system issue on Pageplus side.
Thanks for the suggestions. It helps validate the steps I've taken and my thought process to solve it.
Well, I spent about 2hrs on the phone between Pageplus and Verizon tech support. Each blamed the other for the issue but ultimately Verizon is looking into it. Made to Level 3 support for whatever that is worth. Supposed to get a call back after they pour thru whatever they have to look thru. We'll see. They all agree that if the phone can receive EMS texts (Verizons extended text message protocol), the phone itself can't distinguish between carriers. The settings for each are the same. Since Pageplus and Verizon use the same system/network, it SHOULD work and can't really be my device. It's something on one of their networks.
Oh... and nobody has ever heard of something like this ever happening....which gives me great confidence that it will get resolved... LOL
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Creepingdeath2 said:
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Click to expand...
Click to collapse
I would definitely try other roms... Not surprised about Verizon support lol...
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.
Unlocked phone on T-mobile, US.
I'm not sure when this gets started, but I've noticed it after the April update. When on VoLTE, there's no sound for incoming or outgoing calls. When on WiFi Calling, it auto hangs up as soon as the call is picked up.
Any input is highly appreciated. Thanks in advance!
judsonzhao said:
Unlocked phone on T-mobile, US.
I'm not sure when this gets started, but I've noticed it after the April update. When on VoLTE, there's no sound for incoming or outgoing calls. When on WiFi Calling, it auto hangs up as soon as the call is picked up.
Any input is highly appreciated. Thanks in advance!
Click to expand...
Click to collapse
I had an issue recently where all calls I made (wifi calling or though the stock dialer app) would auto hangup and never go through. Incoming calls seemed to work fine though.
I did a factory data reset and set everything up back from scratch, that was the only way to fix it. This maybe something worth trying if you haven't done it already.
If you do a restore of any backup data (i.e. smartswitch, google backup) I would suggest using the google backup and not the smartswitch this time. I made a smartswitch backup before the factory data reset, but ended up not being able to use it. Everytime I did a restore with the backup the same thing would happen. I had no problems with the google backup.
Also if the problem persists (or if you opt to do so anyways, maybe worth trying anyways) I would call T-Mobile support and ask them if there are any problems or etc. It maybe possible they are working on the towers near you, as one time my service was being a little quirky and it was due to them doing some low/mid band additions on nearby towers. They may just need to refresh your phone on there end or send you a replacement sim card in case a problem exists with the one you have..
scottusa2008 said:
I had an issue recently where all calls I made (wifi calling or though the stock dialer app) would auto hangup and never go through. Incoming calls seemed to work fine though.
I did a factory data reset and set everything up back from scratch, that was the only way to fix it. This maybe something worth trying if you haven't done it already.
If you do a restore of any backup data (i.e. smartswitch, google backup) I would suggest using the google backup and not the smartswitch this time. I made a smartswitch backup before the factory data reset, but ended up not being able to use it. Everytime I did a restore with the backup the same thing would happen. I had no problems with the google backup.
Also if the problem persists (or if you opt to do so anyways, maybe worth trying anyways) I would call T-Mobile support and ask them if there are any problems or etc. It maybe possible they are working on the towers near you, as one time my service was being a little quirky and it was due to them doing some low/mid band additions on nearby towers. They may just need to refresh your phone on there end or send you a replacement sim card in case a problem exists with the one you have..
Click to expand...
Click to collapse
Thank you so much for the input! I'm going to factory reset this evening. And if it still persists probably call Tmo. But I guess the chance is low, my other device works just fine with Tmo (both wifi calling and volte)
Let's see! Have a good one!