Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.
Related
right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.
My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App
Ever since I picked up my Inc4G, I seem to randomly get double text messages. Its not from just specific contacts, not from specific carriers, and seems to have no pattern. Sometimes I'll even get three of the same message. I've never had this happen on any of my other phones. Already wiped data to see if that solved it, no dice. Anyone else?
I've gotten a ton of txt's in the last 24 hours because i have my servers at work set to txt me when stuff goes down and comes back up. Had a problem around 12:30 last night so my phone started blowing up.
ANYWAYS i compared the amount of alerts set out with the txt's received (45 in total) and the number was exactly the same on the phone over the course of 5 hours or so. I use Chomp for my txting app, but the txts still drop into the base txting app and i checked both, and the numbers are spot on.
Using stock rom, bootloader unlocked, custom recovery, rooted.
Sorry dude, sounds like a carrier issue though, more than the phone to me.
Void4ever
Sounds like you need to go to the Verizon store. That's almost certainly a carrier service problem (SIM, activation, etc.) rather than software.
I've received MMS and SMS just fine.
Sent from my ADR6410LVW using xda app-developers app
I have seen this on other phones as well. Delete and recreate the mail accounts and it should clear up the double texts etc.
He said he wiped data in the OP though.
Void4ever
getting same problem
For me it seems to be from iphone users I'm getting double and sometimes triple texts, and also the text for the most part we be split up instead of just the single message
weird never had this happen
bigtuna2017 said:
For me it seems to be from iphone users I'm getting double and sometimes triple texts, and also the text for the most part we be split up instead of just the single message
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Click to collapse
I've never had that happen. Sometimes on my old Dinc, my recipient would receive multiple duplicate texts from me, but that was only if I was receiving a text at the same time I sent one and it made me try to resend, even though the first went through.
As for the split parts, in my experience, any phone from a different network with over 160 characters will come in as multiple texts, as well as any non-smart phone on your own network.
text glitch?
cambunch said:
Ever since I picked up my Inc4G, I seem to randomly get double text messages. Its not from just specific contacts, not from specific carriers, and seems to have no pattern. Sometimes I'll even get three of the same message. I've never had this happen on any of my other phones. Already wiped data to see if that solved it, no dice. Anyone else?
Click to expand...
Click to collapse
I don't get duplicates, but what happens on mine is after I send a text, there will be the last word of the message I just sent sitting in the new text box. Its random too, every now and then.
pumah350 said:
I don't get duplicates, but what happens on mine is after I send a text, there will be the last word of the message I just sent sitting in the new text box. Its random too, every now and then.
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Click to collapse
This started happening to me after i updated Swype, so i went back to the previous version and that seemed to take care of it.
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My phones sms is all borked out. Phone is completely stock, unrootedx with the latest ota update.
My sms are ALWAYS timestamped wrong which seriously ****s with my ocd. Sent will he fine but received are always hours behind or ahead.
Also lately, phone won't send me my sms all day and then bam!! 12 messages all at once.
I have fine reception, never roaming, full bars of 3G almost always. What gives???
tawnyoc said:
My phones sms is all borked out. Phone is completely stock, unrootedx with the latest ota update.
My sms are ALWAYS timestamped wrong which seriously ****s with my ocd. Sent will he fine but received are always hours behind or ahead.
Also lately, phone won't send me my sms all day and then bam!! 12 messages all at once.
I have fine reception, never roaming, full bars of 3G almost always. What gives???
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Click to collapse
Are you using the AirRave (network extender) while at home? I am, and its been messing with my text messages since I switched to sprint. Doesn't matter which phone (OG Evo, Evo lte, Epic). Time stamps are screwy, duplicates sent, and sometimes it cuts the 1st half of my message off which makes my texts look like I'm crazy... lol... Only happens when I'm connected to the AirRave at home though...
I've had this sort of thing happen to me two or three times over the last 5+ years with Sprint. It was incredibly irritating, but it did go away on it's own after about two days. If it's happening to you for longer than that... I'd be concerned. And to second the above post, if you're using an Airave, all bets are off when it comes to text messages. I'm currently a month into back and forth phone calls to Sprint about getting mine replaced to see if that fixes my sms issue.
Use ICS tranquility and your timestamps will NEVER be wrong.
Not using Airrave.. its been going on for about two weeks now o__o
Thanks for the tip on ics tranquility, will definitely check it out!!
maybe this will work
I had this happen to me just a couple days ago, but I was not receiving or able to send sms at all. I went into a sprint store and the rep told me he had to call in to have my text messaging codes reset. So he called in and reset it and it worked! He said you should be able to do it over the phone, just don't be on your phone, or on chat.
Sense is completely messing with my SMS messages. Mine come in under the wrong number.
If I text a lot and delete some messages, the next person to text me comes in as the last person I deleted.
In the stock SMS app I can see it come in under the wrong person then quickly change to the right.
If I use Chomp or Go SMS Pro, it stays under the wrong person unless I kill the app and restart it. My texts are constantly going to the wrong people, and to my friends Facebook posts.
I've had this problem with every build thus far. I've wiped, RUU'd...still does it.
My friend is running Meanrom, it does it on his. Doesn't seem to do it on ROMs without Sense.
Someone else has to have noticed this.
I've never had any of this happen, nor have I ever heard of the texts messages being labeled as coming from the wrong contact. If it happens with other messaging apps, why do you think it's sense?
Sent from my EVO using xda app-developers app
mattemer said:
I've never had any of this happen, nor have I ever heard of the texts messages being labeled as coming from the wrong contact. If it happens with other messaging apps, why do you think it's sense?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
In my original post I said it happens with the stock app.
Its more of a problem with third party apps because they don't work the same way the stock app does. So when the message is displayed wrong for that brief second it grabs that. If I kill and restart third party app, the message changes back to the right person.
The reason I think its sense is because sense handles the messaging on these phones, and the problem cannot be replicated on a senseless rom. I can duplicate this problem on a rooted phone with meanrom. What are the odds chomp sms and go sms pro would have the exact same bug? Both of them rely on the core sms framework for data, so whatever is messing with them is happening in core. I've got a post about this over at sprint and it seems to be picking up a little steam. A fee more people.are crawling out of the woodwork with this problem.
if handcent is that third party app u using it will always do it .something is wrong with that app .use go sms
Hello folks.
I'm having an issue with my phone, S21 Unlocked SM-G991U1 (purchased directly from Samsung). This post might be long because I want to include all info to help answer questions that I might already have eliminated possible issues on.
I bought the phone March 18th and it's been working perfect up until exactly 4 days ago. What's been happening is that it will fail to send sms/texts randomly throughout the day. I can be having a conversation with someone then suddenly the texts I'm sending will begin to fail and they will get the ! or endless spinning circle depending which messaging app I'm using. I tried several apps (stock messaging, Google messages, textra) to eliminate the possibility of it being a specific one, it happens with all of them.
I then switched my sim card to another phone for several hours (S8) to see if it was a network issue... The S8 works perfect, no failed texts. As soon as I switch the sim back to the s21 the messages will fail again.
This happens at any given time, it will go from working fine for about 5 messages in a row then fail on every next message for about 10-15 mins then start working again.
This does not affect MMS or phone calls. Only SMS.
I'll also be able to receive any sms messages sent to me without issues at any time, even when outgoing ones fail.
I've tried resetting Network Settings to no avail.
I just did a complete factory reset, also no to avail. I'm lost here.
The phone has the latest update and had been working perfect up until 4 days ago. I can also say that I don't think the latest update was the cause because it started the day before I received the push notification for the update.
I'm on AT&T prepaid.
Please let me know if you have any questions I might not have covered or if you've encountered this issue before or what might be the fix. Thanks in advance!