right,
my wifes starting to lose her temper with her hero.
she send over 150 text messages a day, but receiving them seems to be a very hit and miss affair.
she gets texts ok for a while, then gets nothing for 10-20 mins (from what i can tell) then all the ones she has missed arrive all at once.
orange UK have basically told her to naff off and talk to HTC.
so, can anyone tell me whats causing the problems, is it an orange problem, or a phone problem.
if its the phone, whats causing the problem
doing a bit of a search, one explanation seems to be that the phone is running out of memory and it shuts down the text app and relaunches it later on, if so, how can i prevent/stop this happening.
she is on the current rom from HTC which she installed about 10 days ago to try and prevent this.
thanks in advance for any advice / help you can give
from what i have read on the forum it might be a problem with the stock messaging app.
try installing handcent sms or chomp sms from the market and see how that goes.
don't forget to turn off the notifications from the stock sms app or you will get multiple notifications for the same message.
also if your wife is using task killer applications she should put the messaging app on the ignore list!
Me too!
I am having this very same problem, although on a slightly smaller scale (150 texts/day?!). I also get the problem where callers are going straight to my voicemail when the phone is right beside me, receiving full signal, which, to my mind, would seem to be related.
I spoke to Orange who fobbed me off with "oh, there's a mast down in your area, switch to use 2G only", despite my protestations that the problem occurred when I was in different parts of the country...
Interestingly, it happened with my Touch Diamond as well when I first got that, about 18 months ago; I was never sure that it was completely cured, but it sure as hell wasn't as bad as it is now on my 2 month old Hero with stock Orange ROM.
My twopenneth, for what it's worth.
P.
Try a new updated Radio rom maybe? One way to tell if its a network issue is to make calls to 150 for about 10 seconds and see if the stuck messages come through, if so its a network issue. I wouldn't let orange customer service fob you off they don't have the reporting tools to actually look into the issue's.
Related
I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Dayzee said:
I've been trying to solve some intermittent probs with messages that may be due to radio probs or possibly probs with handcent SMS.
When using the quick reply usually the message appears to go then a few seconds later I get the red triangle telling me message not sent. If I then resend, the message goes without an alert, but it appears it doesn't get to the recipient, even though it shows still in my thread.
Just wondered if anyone else has had similar probs, with or without Handcent
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
So I had been asuming it was possibly a radio glitch, and swapped from 2.3 to 2.2 MCR, then changed my radio to 6-18EU and then to 5-31BU and I'm currently on 5-15U which is seeming the most stable.
I'm on TMOB in UK
Dayzzz xx
Click to expand...
Click to collapse
It seems there is a few issues.
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
As for SMS, I do get (quite low) occasions where a text wont sent, but when retrying it sends straight away, not sure why this is.
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
I've tried all the radio's available and they all seem to be the same. Pretty poo as I use the phone for business and I cannot afford to be losing calls.
I'm on o2 uk and always have my mobile data on, not sure if this could be causing it.
Yes, I get that, and on occasion emails not sent. But assume that comes down to the not great signal of the phone. Also, the SMS can freeze on occasion and you have to wait before you can slide through the individual users messages to look back.
Hi,
since I'm having the same kind of issue and got answer from support an relatives, maybe if you follow that thread we'd all get the answer we need
http://forum.xda-developers.com/showthread.php?t=570436
I am having similar issues using the standard messaging app. I have also noticed more recently that I find my handset with no signal for extended periods, I often have to restart to get the signal back.
White hero, official latest ROM on O2.
i'm the same
Dayzee said:
I have also been experiencing probs like the number being "unavailable" to folks calling me when I know its not, and with calls dropping out
Click to expand...
Click to collapse
nicelad_uk said:
I have confimed instances of not receiving incoming calls at random intevals, I cannot pinpoint what is causing them. People say they have been trying to ring me and its just going to voicemail. I tried it myself randomly and 1 in 10 times it would not ring, no reason, had full signal!
...
I've also had issues when trying to ring someone, my phone will just hang up and not even get to the point of ringing / going to voicemail. This can happen about 5-6 times before actually getting a ring out.
Click to expand...
Click to collapse
I have exactly the same problems with stock radio on T-mobile uk so it seems its a problem with the phone rather then particular network if it appears on o2 as well... its quite annoying to be honest where someone is trying to reach me and it goes straight to voicemail 5 times in a row and I know that my phone has been on the desk all the time with good signal..
for t-mob uk try the 07-08 radio
ive got it and it works prety well
http://android.modaco.com/content/h.../09-10-hero-roms-radios-in-update-zip-format/
I already have 07-08 radio!!
i occasionally dont receive txts til about an hour after they are sent and sometimes the same person has problems calling me also on a rare occasion it says number not recognised when i call them back.
very strange and even more annoying as its my gf's number it doesnt like lol.
radio 07.08
UK T-Mobile
Hi all,
Looking for a bit of help/advice.
On occasions, probably between 1-3 times a day, when I try to make a call on the Hero, the call appears to look like it is dialing out but it just sits there saying 'dialing' but never connects to the destination which can be any UK number / Orange 150 etc. Either rebooting the phone or leaving it for 10 mins or so fixes the problem, but it does become annoying!
At the same time as this happening, when I try to send an SMS, I get the error 'SMS not able to send' in the notification bar. Again, I have to keep trying and it sorts itself out.
A final problem and I am not sure if it is related or not is I have had numerous people try calling me at various times, my phone doesn't ring or display a missed call, nor do I get a missed call SMS but the person who tried calling me said the line was actually ringing first and then went through to voicemail. I have witnessed this myself by calling my phone, getting a ringing line but the phone doesn't respond?
Any ideas of help would be appreciated. This problem has existed on Modaco Roms 2.2, 2.8 and 3.0 - I'm on Orange UK.
Thanks,
Nick
I have the same problem with the Orange Poland. When I logged on to the 3G sometimes you can not call or send SMS. When I switch to the 2G network problem disappears.
Yeah, it is strange, I have done that too, turn off the 3G to 2G and back to 3G which sometimes cures it, but not all the time.
I've tried various things, made sure the apps aren't closed with Taskkiller or anything like that. There is no specific time or occasion it happens, it just does now and again.
Well I have tried everything. I recieved all the settings from my operator , changed over 10 ROMs and gone back to the original too, i tried what you said to turn 3G off , i reset to factory , i unrooted.....Nothing works for me. I just get "Unable to send". I also tried 4 SIMs from different operators !!!
My phones sms is all borked out. Phone is completely stock, unrootedx with the latest ota update.
My sms are ALWAYS timestamped wrong which seriously ****s with my ocd. Sent will he fine but received are always hours behind or ahead.
Also lately, phone won't send me my sms all day and then bam!! 12 messages all at once.
I have fine reception, never roaming, full bars of 3G almost always. What gives???
tawnyoc said:
My phones sms is all borked out. Phone is completely stock, unrootedx with the latest ota update.
My sms are ALWAYS timestamped wrong which seriously ****s with my ocd. Sent will he fine but received are always hours behind or ahead.
Also lately, phone won't send me my sms all day and then bam!! 12 messages all at once.
I have fine reception, never roaming, full bars of 3G almost always. What gives???
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Click to collapse
Are you using the AirRave (network extender) while at home? I am, and its been messing with my text messages since I switched to sprint. Doesn't matter which phone (OG Evo, Evo lte, Epic). Time stamps are screwy, duplicates sent, and sometimes it cuts the 1st half of my message off which makes my texts look like I'm crazy... lol... Only happens when I'm connected to the AirRave at home though...
I've had this sort of thing happen to me two or three times over the last 5+ years with Sprint. It was incredibly irritating, but it did go away on it's own after about two days. If it's happening to you for longer than that... I'd be concerned. And to second the above post, if you're using an Airave, all bets are off when it comes to text messages. I'm currently a month into back and forth phone calls to Sprint about getting mine replaced to see if that fixes my sms issue.
Use ICS tranquility and your timestamps will NEVER be wrong.
Not using Airrave.. its been going on for about two weeks now o__o
Thanks for the tip on ics tranquility, will definitely check it out!!
maybe this will work
I had this happen to me just a couple days ago, but I was not receiving or able to send sms at all. I went into a sprint store and the rep told me he had to call in to have my text messaging codes reset. So he called in and reset it and it worked! He said you should be able to do it over the phone, just don't be on your phone, or on chat.
Sense is completely messing with my SMS messages. Mine come in under the wrong number.
If I text a lot and delete some messages, the next person to text me comes in as the last person I deleted.
In the stock SMS app I can see it come in under the wrong person then quickly change to the right.
If I use Chomp or Go SMS Pro, it stays under the wrong person unless I kill the app and restart it. My texts are constantly going to the wrong people, and to my friends Facebook posts.
I've had this problem with every build thus far. I've wiped, RUU'd...still does it.
My friend is running Meanrom, it does it on his. Doesn't seem to do it on ROMs without Sense.
Someone else has to have noticed this.
I've never had any of this happen, nor have I ever heard of the texts messages being labeled as coming from the wrong contact. If it happens with other messaging apps, why do you think it's sense?
Sent from my EVO using xda app-developers app
mattemer said:
I've never had any of this happen, nor have I ever heard of the texts messages being labeled as coming from the wrong contact. If it happens with other messaging apps, why do you think it's sense?
Sent from my EVO using xda app-developers app
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Click to collapse
In my original post I said it happens with the stock app.
Its more of a problem with third party apps because they don't work the same way the stock app does. So when the message is displayed wrong for that brief second it grabs that. If I kill and restart third party app, the message changes back to the right person.
The reason I think its sense is because sense handles the messaging on these phones, and the problem cannot be replicated on a senseless rom. I can duplicate this problem on a rooted phone with meanrom. What are the odds chomp sms and go sms pro would have the exact same bug? Both of them rely on the core sms framework for data, so whatever is messing with them is happening in core. I've got a post about this over at sprint and it seems to be picking up a little steam. A fee more people.are crawling out of the woodwork with this problem.
if handcent is that third party app u using it will always do it .something is wrong with that app .use go sms
As part of my job responsibilities I am on call and receive pages for system alerts. Sometimes, we get many (hundreds) of alerts at once. The first time this happened with my S4 it rebooted itself after about 30 SMS messages were received in quick succession. Three more times this past weekend it did the same thing. At the time I was on the lock screen, so the SMS notification thing was up on the screen, and I could tell it was having trouble updating the screen with the frequency of incoming notifications.
Anyone else experience this problem, and do you think Verizon would accept this as "faulty" and exchange my phone for something that can handle SMS notifications, if there's no fix?
No I'm not rooting, if I pay for a working phone I want a working phone out of the box. If I mess with it afterwards, THEN I have only myself to blame, but I'd like to get this issue worked out before I do that, as I have done with all the phones I've rooted/unlocked.
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.