[Q] Contacts (proccess com.motorola.contacts) has stopped, Force Closed - Atrix 4G Q&A, Help & Troubleshooting

Problem:
I cannot add/delete/edit/open any of my contacts using the stock contacts manager. I get the force close on the (proccess com.motorola.contacts).
Phone setup:
Unlocked and rooted
Superuser, Busybox, CPU tuner, CWM v5.0.0.6, RomRacer as well (all free versions)
System 4.5.91.MB860.ATT.en.US (2.3.4)
radio N_01.77.37P
kernel Faux .024
OK... Before the flames are turned on... Yes I have tried lots of the "solutions" to this and NO, they did not work.
Backtrack.
I froze the updater to stop the 15 minute reminder about the OTA. I believe that was when this started, I am not entirely sure since I do not often add/edit contacts.
I unfroze the updater, restart, no change
I had tried to use the Yahoo mail client, saw something about it... reloaded it and unloaded it. restart no change
I've since loaded the Go contacts/dialer... No edit function there either, at least it does not crash.
So, What I think I need to do, and have not found anywhere, is to replace the Contacts files from a blank/stock system and then repopulate the data from an import.
Has this been done? Does anyone know how to do this?
Also, I am fine doing it manually via whatever needs to be done... and I can follow instructions.

C0rr0ded said:
Problem:
I cannot add/delete/edit/open any of my contacts using the stock contacts manager. I get the force close on the (proccess com.motorola.contacts).
Phone setup:
Unlocked and rooted
Superuser, Busybox, CPU tuner, CWM v5.0.0.6, RomRacer as well (all free versions)
System 4.5.91.MB860.ATT.en.US (2.3.4)
radio N_01.77.37P
kernel Faux .024
OK... Before the flames are turned on... Yes I have tried lots of the "solutions" to this and NO, they did not work.
Backtrack.
I froze the updater to stop the 15 minute reminder about the OTA. I believe that was when this started, I am not entirely sure since I do not often add/edit contacts.
I unfroze the updater, restart, no change
I had tried to use the Yahoo mail client, saw something about it... reloaded it and unloaded it. restart no change
I've since loaded the Go contacts/dialer... No edit function there either, at least it does not crash.
So, What I think I need to do, and have not found anywhere, is to replace the Contacts files from a blank/stock system and then repopulate the data from an import.
Has this been done? Does anyone know how to do this?
Also, I am fine doing it manually via whatever needs to be done... and I can follow instructions.
Click to expand...
Click to collapse
Yahoo authenticator caused this with me if frozen. Sounds like you uninstalled or froze something Contacts relies on to work.
Sent from my MB860 using xda premium

...
The Yahoo app was never frozen. I uninstalled it.

C0rr0ded said:
The Yahoo app was never frozen. I uninstalled it.
Click to expand...
Click to collapse
Yahoo is a system app with the official build, so downloading Yahoo and installing it wont work. Try pulling it from a 2.3.4 build and pushing the apk to your phone. This is why using TiBu to backup and freeze apps is good.
Sent from my MB860 using xda premium

Factory reset and flash rom or titanium backup restore might work

CaelanT said:
Yahoo authenticator caused this with me if frozen. Sounds like you uninstalled or froze something Contacts relies on to work.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Hi, i froze yahoo authenticator but it seems did not raise problems to me
is it better to defreeze?

LeroyVold said:
Hi, i froze yahoo authenticator but it seems did not raise problems to me
is it better to defreeze?
Click to expand...
Click to collapse
There are a number of apps which cause contacts to FC when you try to add or edit e contact. They are all tied in to contacts. You may not see an issue until you try to add or edit a contact. If you have FC with add or edit contact, best to unfreeze everything, then go through freezing apps one at a time until you start to get FC again, then you know what apps give the problem. I know Yahoo and/or Yahoo authenticator can be one which causes the FC problem if frozen or uninstalled.

Frozen
As said before.... The only thing I ever froze was the Updater.
Installed (crashed system) and removed Skype
Installed and removed Yahoo mail
Nothing else...
I am looking for a way to remove/replace the contact files and database, install a system new/empty structure and repopulate it, if at all possible.
If, from what attention I've gotten is true, apparently, there is no way to do this short of a full system wipe and restart...
Am I correct?

You could import from a VCard format. The following may help if I understand what you are looking for correctly:
http://code.google.com/p/vcardio/
If your contacts come from your Google account, you would have to disable syncing of contacts there, (or from wherever else they are coming from), and then delete them manually. Then you could import the new contact database.

I'll give it a go...
CaelanT.... Thanks, I'll look at what you gave me and see if it will work.

Just tried GB_AtrixMix_v1_by_otogy2002 - 2.3.6 STOCK ROM this weekend and I was able to fully edit the contacts. So my nagging assumption was correct, it is the contacts application in the stock 4.5.91... en.us rom that is the culprit, not actually my contacts themselves.
So, again, short of dropping another ROM on it and having to reload my applications (not really trusting of backup and restore of apps into a different ROM)...
Does anyone know how to fix my issue?

Do you have any apps that you have frozen?
Sent from my MB860 using XDA

C0rr0ded said:
The Yahoo app was never frozen. I uninstalled it.
Click to expand...
Click to collapse
There lies the problem. I did the same and nothing would work to fix. Had to rsd lite the stock sbf to get it working again. I was stocked rooted only, no unlocked bootloader at the time, running the stock rom/radio/kernel that came installed on the phone.

I was hoping there is someone somewhere who will read this and know how to replace the contacts application in the .91 ATT US stock ROM... I may have to ask, dare I say it.... Motorola support, and not mention the rooted and unlocked part...

pre4speed said:
There lies the problem. I did the same and nothing would work to fix. Had to rsd lite the stock sbf to get it working again. I was stocked rooted only, no unlocked bootloader at the time, running the stock rom/radio/kernel that came installed on the phone.
Click to expand...
Click to collapse
PM Nottach. He is great with Blur ROM's.
Sent from my MB860 using xda premium

>sigh<
I'll see if I can raise NOTTACH...
Worst case I wait and hope for ICS from Motorola, since a ROM overlay fixes it.
Thanks All!

Kenneth Penn is another Blurophile. Dunno how active he is with him moderating XDA now though. Worth a try PM'ing him too.
Sent from my MB860 using xda premium

Basically the Blur Contacts app calls on a ton of other dependant apks such as yahoo, activesync, work contacts and so forth. And not having one of these apks will lead to FCs when trying to edit a contact. So like previous users said, do not freeze or uninstall any of these or else you'll mess it up. If it has contact in the name or is associated with a service that syncs contacts let it be.

OK...
I guess I'll just bang around some ROM's until I find one I like and wait out ICS from Motorola for us.
Thanks All...

C0rr0ded said:
I guess I'll just bang around some ROM's until I find one I like and wait out ICS from Motorola for us.
Thanks All...
Click to expand...
Click to collapse
If you has not fixed it yet let me know .I had the same problem cause I uninstalled yahoo contacts 2.3.6 and had the same problem as you.But fortunately I made a back up before uninstalling so I installed it again and the problem solved.please email me at mh.mithun AT Gmail . com if you need the app.

Related

2.1 is so so slow

Not sure why so many apps are consuming so much CPU power. Like face recognition, home, other google stuff. It's been over a day and still theses apps are processing or whatever they are doing
Kinda disappointed with 2.1 atm.
Sent from my X10i using XDA App
I rooted my X10 and deleted all Sony dumb apps, no my X10 with 2.1 is Ok
I rooted mine as well, but haven't deleted the Sony crap yet. Could you refer me to a few threads here so I can do so as well.
I'm so close to dumping this X10 :/
Sent from my X10i using XDA App
Simply use Titanium Backup to freeze apps. No need to delete anything.
I noticed huge lag as well while playing with the phone for the first 15mins and thought it would get used to the new OS, it didn't. One solution I found, and worked for many people was simply restarting the phone. Now my phone doesn't seem like the same laggy X10 I had. For Titanium Backup info and instructions, here is the developer's official wiki: http://matrixrewriter.com/wiki/tiki-index.php if that doesn't help use the search feature on XDA, or Google it...
Also when deleting Sony apps be careful things like Mediascape are used for putting contact pics in your phonebook, etc. It is also the default mediaplayer so don't delete it. Same with Timescape, if you use your phonebook contacts connected from facebook, I noticed some data is taken from Timescape.
Somethings that I can confirm are safe to delete:
1. Moxier Mail
2. Wise Pilot
3. Creatouch
Before doing this, backup everything with Titanium Backup, no harm in backing up
Well I've been running 2.1 since the day it was released and I've rooted but haven't uninstalled anything and everything is running smoothly for me. As it is for my two mates.
It runs a lot faster then the Galaxy S 2.1.
I haven't come across any lag yet.
RodneyBR said:
I rooted mine as well, but haven't deleted the Sony crap yet. Could you refer me to a few threads here so I can do so as well.
I'm so close to dumping this X10 :/
Sent from my X10i using XDA App
Click to expand...
Click to collapse
I followed the advice on this post:
http://forum.xda-developers.com/showthread.php?t=826491
i just installed the update but my phone kindda lagg..
any solutions on this?
Just wait for few minutes. New Dalvik VM is on its way so it is a bit slow to start . Give it ~10-15 mins.
Patience Required
I have done some research and testing, Found that mainly face recon, media apps, Google Sync, where draining power but leaving on phone overnight, charging it had finished processing all the pictures and synced data on my phone, of course you can remove apps but I wouldn't recommend any SE based ones as they all control certain parts to improve phone quality.
asmanthebell said:
I have done some research and testing, Found that mainly face recon, media apps, Google Sync, where draining power but leaving on phone overnight, charging it had finished processing all the pictures and synced data on my phone, of course you can remove apps but I wouldn't recommend any SE based ones as they all control certain parts to improve phone quality.
Click to expand...
Click to collapse
I was one of the first that got the oficiall 2.1 update and i stumbled upon something.
When i got it i just used google sync on almost everything. but then i realised i needed some apps that i had made a backup of by using MyBackup PRO. So i thought that "oh well, might just sync the contacts again".
Thats when all hell started to break loose on my poor phone, it was lagging like CRAZY, all the time. Didnt matter what i did, still the same issue...
So i formated and reinstalled everything on the phone, and everything was going extremly smooth. Like the first time experience all over again.
Then i realized "Damn, i havent restored my contacts" and then it hit me. All my problems started when i restored contacts using ANYTHING else BUT Google's own sync. Cuz once i was going to restore it using MyBackupPro it said something about not being able to restore cuz no Google account was found on contacts, but i already had logged in my entire phone with my google account, exxept syncing my contacts with Google.
So my guess is that they have incorporated the contacts too much with Timescape and Google Sync so if u use like Titanium Pro or MyBackup or watever backup program, it will give u issues with this update.
But its meerly a speculation from my side...
Other Point....
The other thing I did notice a lot of is the developer/Diagnostic tool this I imagine will be used to send logs and stats back to SE for 2.1 optimisations for newer firmware, Though it very random at times.
asmanthebell said:
The other thing I did notice a lot of is the developer/Diagnostic tool this I imagine will be used to send logs and stats back to SE for 2.1 optimisations for newer firmware, Though it very random at times.
Click to expand...
Click to collapse
Yea, i'm curious what is it...
I think i'm going to freeze it with Titanium.
Also another process running is R2R or something.
Anyone knows what is it?
Yea, I was afraid I would have to start from scratch again. Not sure what else to do atm, but "home" is using a lot of cpu power.
Sent from my X10i using XDA App
RodneyBR said:
Yea, I was afraid I would have to start from scratch again. Not sure what else to do atm, but "home" is using a lot of cpu power.
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Remove "Home" and use a 3rd party launcher (LauncherPro, ADW Launcher)
You will be surprised how much quicker they are
what can be deleted
There is much better way to clean SE garbage applications than manual delete
use SystemApp Remover it is commercial applications it can be found here http://www.androidzoom.com/android_applications/tools/systemapp-remover_kbyr.html
price is 1$
it works great on rooted x10i
applications are uninstalled from phone as they were never installed.
Safe to uninstall:
Korean keyboard
Japanese keyboard
Chinese keyboard
Danish keyboard
TrackID
moxiemail
quadrapop
backup & recovery
facebook
Wise Pilot
Creatouch
playnow and two accompanying files
there are some others like e-manual etc. But search forum for more complete list and SystemApp Remover can backup applications before uninstall so you can restore them if things go south
for contact backup use SE sync it is a good one if you use other SE phones
that's my 2 cents
R2R
tuxStyle said:
Yea, i'm curious what is it...
I think i'm going to freeze it with Titanium.
Also another process running is R2R or something.
Anyone knows what is it?
Click to expand...
Click to collapse
Updates Processing application (Ready to Receive)
Great recommendation, thanks.
Sent from my X10i using XDA App
asmanthebell said:
Updates Processing application (Ready to Receive)
Click to expand...
Click to collapse
Sounds about right
Now, can you explain what is doing as i don't have a slightest idea
Yea, I really need to clean house.
Anyone know the thread for safely removing 2.1 SE apps?
Sent from my X10i using XDA App

motoblur account gone...

hello!
gladroot works amazing because it literally took less than 3 minutes to implement. i am also with bell canada, so it totally works even for bell.
my concern is with the motoblur account. i don't know how useful it is, but i seem to be losing the motoblur account after rooting.
i us TB to move my apps and data from my nexus s to atrix, but when i am restoring these, i was very careful to only mostly apps and the occasionally system data.
do you think the motoblur account being gone is becaues of root, or is it because i have restored something with TB that is overwriting it?
thanks!
Are you getting an error when you try to add a MB account? After SBF/GladRoot your MB account and anything else on the phone should have been reset/cleared. When I booted the phone after SBF I had to add my MB account to it again.
No... the mb account was already setup, then I rooted.
After root I did the tb restore.
I guess I should have checked if the mb account was there or not before the tv restore ...
Anyway to add the mb account without factory reset or flashing? Thanks
Sent from my MB860 using XDA App
hluk said:
No... the mb account was already setup, then I rooted.
After root I did the tb restore.
I guess I should have checked if the mb account was there or not before the tv restore ...
Anyway to add the mb account without factory reset or flashing? Thanks
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
If you are experiencing the same problem i was with the social network being broken, the contact pictures will not display fb pics and messages will come in way late if at all. The only way i could fix it was to SBF. First i tried the Adeo uninstaller, that did not fix the problem.
framework-res.apk
It seem you did not only tried Gladroot... Did you tried Gladatrix? or GingerBlur.... that problem occcur when is overwrite the following file: framework-res.apk.... it seem it broken the motoblur account and you can noticed because the social networking will be broken too... you press social networking and it will tell you to setup an accound when you press setup it will closed the app... until today only solution is to SBF to a base...
mramirezusa said:
It seem you did not only tried Gladroot... Did you tried Gladatrix? or GingerBlur.... that problem occcur when is overwrite the following file: framework-res.apk.... it seem it broken the motoblur account and you can noticed because the social networking will be broken too... you press social networking and it will tell you to setup an accound when you press setup it will closed the app... until today only solution is to SBF to a base...
Click to expand...
Click to collapse
Thanks for the reply. For me, I did not try gladatrix or gingerblur. All I did was factory reset, gladroot, tb restore. I should not have overwritten framework-res.apk. I wonder what's wrong
Sent from my MB860 using XDA App
On second thought, maybe its not such a bad thing that my mb account is down after reading the battery thread
What ia good about the mb account anyway? Gps locate and erase phone in case of thief, anything else?
Sent from my MB860 using XDA App

Force Closing process....com.motorola.contacts

Hey guys I'm having trouble with the com.motorola.contacts force closing on me.
I recently ported the alien theme to the latest stock rom.
Now I'm getting that error and I'm not sure why I changed the contacts apk back to stock and it worked until I added my social networks and now it crashes again.
Any ideas on why this is happening? Maybe I need to change the setup apk back to stock also....trying to avoid that and yes I wiped the cache and all even factory rest via bootstrap
Thanks guys
You might have removed some of the other dependencies - such as the blur yahoo package, etc
Sent from my MB855 using Tapatalk
the physical apk no everything is in its place only things I took out are the sprint apks
At first my text messaging would not vibrate alert me until I removed the moded apk and added the stock. I'm trying to figure why some stuff is flipping out and the rest aren't
Sent from my MB855
I am having the EXACT same error with my contacts today and I have done nothing to phone except one click root and that has never caused me any problems with my contacts.
---------- Post added at 03:54 PM ---------- Previous post was at 03:48 PM ----------
A heads up all. I found my problem. I installed the new Google+ 2.0 that is supposed to be for Ice Cream Sandwich. I just uninstalled it and my contacts work again.
Thanks it worked. Makes me think ics is gonna have integrated g+ support
Sent from my MB855 using xda premium
AJC9000 said:
Thanks it worked. Makes me think ics is gonna have integrated g+ support
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
pete720 deserve that you hit his thank meter.
rohit3192 said:
pete720 deserve that you hit his thank meter.
Click to expand...
Click to collapse
Ha forgot I could thank him on the app
Sent from my MB855 using xda premium
This didn't work for me!
did you remove one of the social apps? " think it is "social sharing" that is needed to touch onto a contact while in messaging.
You having any luck over on your end Bro? Or still getting the FC's?
Ever figure this out? Mine happened after I tried moving the social apps out of the apps directory. Moved them back in and fixed permissions...same force close. Did a couple factory resets including internal storage and with the phone clean after that it still force closes! Not sure what else to try now.
Not to jack this thread, where can I find the old Google+ at? My phone was perfect until 2.0! Now I, like you, have problems with that Social Networking. 1. I cannot even add Google+ to it! 2. SPB 3d Shell sometimes freezes when I pass the panel with Social Networking on it.
The only thing different between this phone and replacement is Google+ and I can tell by the new red icon!
adamjt said:
Ever figure this out? Mine happened after I tried moving the social apps out of the apps directory. Moved them back in and fixed permissions...same force close. Did a couple factory resets including internal storage and with the phone clean after that it still force closes! Not sure what else to try now.
Click to expand...
Click to collapse
I had this happening to me and did the factory reset even through the stock recovery, but that didn't help. The only thing that worked to get it back was install the stock SBF. After that contacts worked again.
I was able to narrow done my problem to when I froze the Desk Home app in Titanium Backup. Then instantly I got the contacts force close error. Now it doesn't work again, even if I unfreeze the Desk Home app.
I will try again to see if I can reproduce the problem the way I did it.
I got this issue for a while after using Titanium Backup to "freeze" the Yahoo authenticator, and Yahoo Contacts on a stock (rooted) rom. After defrosting them the contacts came back. Props to Pete720 for the idea.
I deleted the yahoo and sprint apks and my contacts apk is fc how can i get them back
One friendly tip, next time use Titanitum Backup to Freeze the applications instead of deleting them. After a reboot they will appear invisible to the phone (not starting, not hogging any RAM) but for situations like this you can Unfreeze them to make them work again
Yahoo Contacts is not a dependency, Contacts work fine with frozen Yahoo Contacts. I tried tried freezing/unfreezing back and forth a bit and to me it seems like Motorola Contacts depends on all the Authenticator apk's, even if you don't use them. I only use Corporate Sync and Google Accounts but had to unfreeze all Authenticator apps to make the Contacts work again.
You will need all the com.motorola.blur.provider apk's. I don't know if I can help you since I have a Defy+ running 2.3.6 (there might be apk differences) but let me know if you don't find anything anywhere else and I could try to extract the apk's for you as a last resort
im getting forced closing on (com.motorola.phone),,,any idea what causes that
had that force close on phone issue b4... when i wasnt on a diff from ##data# and reset data profile fixed it just fine. when i had it happen on cm9 i just wipped phone 2 times and the format system thing and re installed rom and all was fixed.

Somehow I broke MMS... and Gmail Sync too!

I deleted the stock Text Messaging and using only Handcent. I'm not sure if that did it or my deleting some folders from the SD card did it. I thought all of the ones I removed were from old apps that had since been uninstalled. Maybe not.
Everything is working except the receiving of pictures. I can send them just fine.
This old Milestone is getting long in the tooth so I thought I'd remove some stuff.
Also, it seems my gmail account isn't notifying me either and it is set to auto-sync so perhaps one of the seemingly empty files, now gone, killed that too.
Any ideas of how I can fix both problems?
Thanks
XV&moreXV said:
I deleted the stock Text Messaging and using only Handcent. I'm not sure if that did it or my deleting some folders from the SD card did it. I thought all of the ones I removed were from old apps that had since been uninstalled. Maybe not.
Everything is working except the receiving of pictures. I can send them just fine.
This old Milestone is getting long in the tooth so I thought I'd remove some stuff.
Also, it seems my gmail account isn't notifying me either and it is set to auto-sync so perhaps one of the seemingly empty files, now gone, killed that too.
Any ideas of how I can fix both problems?
Thanks
Click to expand...
Click to collapse
Just Adb push your old messaging app to /system/app
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Waddle said:
Just Adb push your old messaging app to /system/app
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I actually have no idea what that means. Is there any way to fix it with just the Handcent only installed? There isn't very much room once two messaging apps are installed and both running.
The gmail is now working, it seems to have been unhappy syncing and maybe my dogs kept un-checking it, but, it's seems to be working now.
XV&moreXV said:
I actually have no idea what that means. Is there any way to fix it with just the Handcent only installed? There isn't very much room once two messaging apps are installed and both running.
The gmail is now working, it seems to have been unhappy syncing and maybe my dogs kept un-checking it, but, it's seems to be working now.
Click to expand...
Click to collapse
If you are rooted you should re flash the rom that you are using or you could find the mobile messaging apk that you uninstalled and install it again
It's rooted with the stock ROM.
Whatever I cleaned out also included something that broke email sync.
It will not stay turned on, I have to go manually press "sync", which will not stay turned on, and I'm not sure if I need to add another account to remove that one, in order to re-add it to see if that works.
However, when I tried to remove it, I was prompted that to remove that email account, it only has one, I had to return the machine back to stock settings. Blehk!
I wouldn't mind a non-stock rom, especially if it can be done with two left hands and cross-eyed crazy knowing nothing about it.
Do any of the roms, which work well on the Milestone, tether, usb and/or wifi with no other apps required, or are these two problems, that I've created, perhaps easily fixed?
I'll poke about and see if I can find the stock messaging apk. Somehow, I'm not sure I'd know it if I actually found it.

backing up

I flashed my first ROM yesterday; JellyBam 5.
I was a bit hesitant though worked out ok I guess, apart from a fc due to trying to instal my email backup from TB, I googled a fix for the fc issue, then realised that also my contacts & calendar won't instal from TB backup, I assume this is cause I've gone from 2.3.5 to 4.2.1??
Also, apart from calendar, email and contacts, I've had random apps not work, either won't instal or simply fc.. what's up? and can it be fixed? how? compatibility issue?
In this case what's the best way to backup to ensure cross ROM compatibility of calendar entries, email accounts & contacts data...
I guess Google account right, but I've never been able to get mine to sync, so I'm asking for suggestions/advice other than using Google sync.
Thanks
--------
smash
SGS2 GT-I9100 using xda prem
You can't restore System Apps, because they definitly won't work if you change your rom, and it sounds like you did. You haven't got a Google back up? Maybe try to restore your Nandroid back up and sync them, or somebody must have a better sollution..
Sent from the Matrix
I understand about system apps, though the apps I've had problems with were just normal (non system) apps.
I'm pretty shocked my email accounts, contacts and calendar won't restore (It'll take ages to do all manually); I will either revert back to my original ROM unless someone can advise more ?
--------
smash
SGS2 GT-I9100 using xda prem
sorted it out, I was loading prior system settings which was knacking my phone setup.
Reflashed and working fine )
--------
smash
SGS2 GT-I9100 using xda prem

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