[Q] Screen goes black if.... - AT&T Samsung Galaxy Note I717

I am testing a ROM and thought this was a ROM issue but it happens on Stock as well.
open dialer, long press 1 for VM...then after it says enter password i would reach to do it but my screen would go black...took finger away and screen came back...I figured out that i was shadowing the front Facing Camera....I have not had this happen on any phone on any ROM until now. Is anyone else seeing this? when the FFC gets covered screen goes black...ODD.

Rocket42 said:
I am testing a ROM and thought this was a ROM issue but it happens on Stock as well.
open dialer, long press 1 for VM...then after it says enter password i would reach to do it but my screen would go black...took finger away and screen came back...I figured out that i was shadowing the front Facing Camera....I have not had this happen on any phone on any ROM until now. Is anyone else seeing this? when the FFC gets covered screen goes black...ODD.
Click to expand...
Click to collapse
It is because of the proximity sensor. This is the same thing that shuts off your display when you hold your phone up to your head. You can disable it in call settings.
Sent from my Saurom Superpowered Note.

Romee74 said:
It is because of the proximity sensor. This is the same thing that shuts off your display when you hold your phone up to your head. You can disable it in call settings.
Sent from my Saurom Superpowered Note.
Click to expand...
Click to collapse
ah! Thanks for that info. Yeah, now that i know what it is i know how to avoid it...it has just never happened until i got the Note...maybe cause the FFC is on right side vs. left on Infuse.
Thanks

It isn't the front camera that is doing it. Look closely to the left of the front camera and you'll see 3 other "dots". One of them is the proximity sensor.

Related

[Q] problems after touch screen replacement

Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up. The phone thinks you're holding it to your face so it blanks out. Try pressing on the top right corner momentarily.
There are only 10 kinds of people. Those who understand binary math, and those who don't.
duckredbeard said:
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up.
Click to expand...
Click to collapse
Proximity sensor .
sensors/digitizers/ speaker
whats the solution? I uncovered the sensor but the screen still goes black during a call and doesn't change unless the call is somehow ended. Also, now that i have changed my digitizer the speaker doesn't work unless I squeeze the top of the phone. any solutions?
My solution? HTC Vivid.
You can't know your limits until you exceed them.
ncastel said:
Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
Click to expand...
Click to collapse
Same story here - cheap digitizer off ebay
this is nothing to do with the digitizer itself. You've probably hadn't returned the rubber gasket on the proximity sensor during replacement. search for threads on this in this forum.

[Q] CM7 - I keep hanging up on people!

So since I've moved to CM7 I keep hanging up on people when I am trying to hold my phone between my ear and shoulder because my jaw bone hits the end button. I don't recall this happening ever with Blur. Is there a prox sensor that is supposed to disable the phone when it's up against your face? Where is this setting in CM7 or is it just an issue of buttons being in slightly different places w/ CM7 than with stock? If so, is there a phone replacement app that anyone could suggest?
Have you tried turning the screen off (via the power button) before holding it to your face? That was something I desperately wished I could do on my old Moment, because its proximity sensor sucked, but the power button served double duty as the end call button.
Interesting idea. I didn't consider trying that. I also noticed under Call Settings an option "always use proximity sensor" which I enabled and will try. Maybe my phone thinks it's horizontal when I hold it that way.
It is a vertical horizontal thing I believe. Phone needs to be pretty much vertical for the proximity sensor to come on. You can test this in a dark room. Call a number and watch the sensor illuminate. It should look like a red dot near the earpiece. Then move it towards horizontal. You should see it cut off.
Sent from my MoPho. All typos are the phones fault.
ypu may need to do another fresh clean install. completely wipe everything then flash the rom again?
The "always use proximity sensor " setting seems to have fixed it. I must have had my too horizontal.
Sent from my MB855 using XDA App
jeggen said:
The "always use proximity sensor " setting seems to have fixed it. I must have had my too horizontal.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I was just going to mention that. I found the setting while tooling around in the cm7 settings. Glad you got it fixed.
Sent from my MoPho. All typos are the phones fault.
will give that a try. im having same issue on cm7.2

[Q] anyone else notice!!??

has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.

[Q] note 2 major problems

I have had my Verizon Note 2 for about a month now, and about 2 days ago i read that the processor has Vulnerabilities and mailware problems samusing is trying to fix but about a week ago i went to use my quick glance and my direct call and it wasnt working and when someone calls me i put it up to my ear the screen goes black as it should but then its stuck at the black screen i hit all the buttons cant get to the phone call if i wanted to put it on speaker or even just check a txt message i cant do anything until that person hangs up. The only way i am able to check my txt messages and stuff while on the phone is if i dont put it up to my ear.. so i restarted phone as we all would assume this would fix it well it didnt, so then i did a Factory reset thinking that would just put it back to complete stock and fix it well turns out that didnt work. My phone has never been rooted or anything and never will be. Im running Android 4.1.1 If anyone has any idea how i can fix this it would be gladly appreciated i love the motion features. Also i did the Gyroscope calibration and it didn't make any difference, my proximity sensor is on and glowing red just doesnt work like i said.
Thanks, Stephen
Hawksfan88 said:
I have had my Verizon Note 2 for about a month now, and about 2 days ago i read that the processor has Vulnerabilities and mailware problems samusing is trying to fix but about a week ago i went to use my quick glance and my direct call and it wasnt working and when someone calls me i put it up to my ear the screen goes black as it should but then its stuck at the black screen i hit all the buttons cant get to the phone call if i wanted to put it on speaker or even just check a txt message i cant do anything until that person hangs up. The only way i am able to check my txt messages and stuff while on the phone is if i dont put it up to my ear.. so i restarted phone as we all would assume this would fix it well it didnt, so then i did a Factory reset thinking that would just put it back to complete stock and fix it well turns out that didnt work. My phone has never been rooted or anything and never will be. Im running Android 4.1.1 If anyone has any idea how i can fix this it would be gladly appreciated i love the motion features. Also i did the Gyroscope calibration and it didn't make any difference, my proximity sensor is on and glowing red just doesnt work like i said.
Thanks, Stephen
Click to expand...
Click to collapse
That exploit that you are referring to has nothing to do with your issue... And the proximity sensor does not light up as that is the LED notification light. I have this issue from time to time too and it's just that the sensor is not doing it's job properly but if you just simply hit the home button or power button real quick the screen will turn on. Other than that you may want to check some of your settings... Turn off your "motion" settings and see if that takes care of your issue then find out which one is causing the problem...
The quick glance used to work without any problems at all and i liked that, then all of a sudden one day it just decides not to work and it hasn't worked in a week now, i turned my motion off and when im in a phone call it still locked up at the phone screen i cant do anything until they hang up ive gone through the settings multiple times and nothing, i think imma go to verizon today and ***** about it
Hawksfan88 said:
The quick glance used to work without any problems at all and i liked that, then all of a sudden one day it just decides not to work and it hasn't worked in a week now, i turned my motion off and when im in a phone call it still locked up at the phone screen i cant do anything until they hang up ive gone through the settings multiple times and nothing, i think imma go to verizon today and ***** about it
Click to expand...
Click to collapse
Ya something does not sound right... Do you have a screen protector on your Note 2 that is covering the sensors?
shojus said:
Ya something does not sound right... Do you have a screen protector on your Note 2 that is covering the sensors?
Click to expand...
Click to collapse
No screen protector or anything no case either, my girlfriend yanked the battery while it was on one day idk if that has anything to do with it or not cause after that happened seemed like it didn't work
shojus said:
That exploit that you are referring to has nothing to do with your issue... And the proximity sensor does not light up as that is the LED notification light. I have this issue from time to time too and it's just that the sensor is not doing it's job properly but if you just simply hit the home button or power button real quick the screen will turn on. Other than that you may want to check some of your settings... Turn off your "motion" settings and see if that takes care of your issue then find out which one is causing the problem...
Click to expand...
Click to collapse
actually the proximity sensor DOES light up, it's a very faint red light and it's the left one of the two little holes to the _right_ of the phone speaker, the notification LED is on the left of the phone speaker. This light turns on when in a phone call to indicate that the sensor has been activated.

Help broken proximity sensor

When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I am having the same problem. I dont think that it is broken thought because I can make a call by bringing the phone to my head from a contacts page.
Did anyone figure this out yet? For those that are seeing the problem are you running stock rom, did you root or make any mods?
I see this issue as well, but was thinking it may be due to the spigen glass cover I have on, but I just checked my sensor reading and it appears to be reading things fine, it just wont turn the screen back on after. I am rooted on Stock, running nova prime as my launcher, not many other mods I can think of.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I cannot get my proximity sensor to work either! It is really ticking me off. I guess I will have to try get Verizon to give me a new one.
yea, I ended exchanging my phone since it was a broken proximity sensor. WIth my broken phone, if i squeeze the sensor for about 10 seconds putting pressure down and released, the proximity sensor will work for a few minutes. If you are able to exchange the phone, I would recommend to do so.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I would recommend you to test it.
Click on "Phone", you should have numbers on your screen now. Type in *#0*#, click "Sensor", now hover your hand over proximity sensor, if the screen goes green and/or phone starts to vibrate, your proximity sensor works. If it doesnt, i think your proximity sensor is broken.

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