[Q] Returning the phone to stock - Atrix 4G Q&A, Help & Troubleshooting

Ok, I am having problems with my touchscreen with deadspots and I have ruled out different ROMs being the cause. The phone is still under warranty and I am going to try to call AT&T to hopefully get a replacement phone sent out. But I want to revert to as "stock" as possible before I call.
Should I follow these two threads
MFBSR http://forum.xda-developers.com/showthread.php?t=1421522
FFW http://forum.xda-developers.com/showthread.php?t=1421261
Or should I just Flash one of these fruit cakes?
http://forum.xda-developers.com/showthread.php?t=1163009
I just want to make sure I go about this the right way and the best way to ensure me getting a replacement phone without too much hassle.
Thanks for any help!!

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scarbutt11 said:
Ok, I am having problems with my touchscreen with deadspots and I have ruled out different ROMs being the cause. The phone is still under warranty and I am going to try to call AT&T to hopefully get a replacement phone sent out. But I want to revert to as "stock" as possible before I call.
Should I follow these two threads
MFBSR http://forum.xda-developers.com/showthread.php?t=1421522
FFW http://forum.xda-developers.com/showthread.php?t=1421261
Or should I just Flash one of these fruit cakes?
http://forum.xda-developers.com/showthread.php?t=1163009
I just want to make sure I go about this the right way and the best way to ensure me getting a replacement phone without too much hassle.
Thanks for any help!!
Click to expand...
Click to collapse
just returned to stock, i flashed my original sbf with rsd lite after a fastboot -w and fastboot erase system data preinstall. everything gone right

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Where can I find my stock sbf?
Sent from my MB860 using XDA

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LeroyVold said:
just returned to stock, i flashed my original sbf with rsd lite after a fastboot -w and fastboot erase system data preinstall. everything gone right
Click to expand...
Click to collapse
Hello Leroy
I have a problem with my MB860. It was locked and rooted but i used RSD lite and lost root.
After rsd the phone is not stock. I have some software in preinstall i think as after a clean instal( factory data reset) it cam up with NFS swift, 7Digital zLingo reader preinstlalled..
I just want everything removed. The person who initially rooted missed smtf...
The biggest issue is that the phone seems not to have a recovery as i was never able to get in there( tapping 30 min in the bottom right corner in Android recovery triangle and droid pic screen)
do I need root access to execute those fastboot commands?
If I erase system will my phone boot again ? Rsd worked for me 2 times out of 4, see attached text.
Thank you for the time to investigate my issue.
Best Regards,
Alex

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Since the Gingerbread update you have to press both volume up and down at the same time to enter recovery when you see the triangle.
alex1972 said:
Hello Leroy
I have a problem with my MB860. It was locked and rooted but i used RSD lite and lost root.
After rsd the phone is not stock. I have some software in preinstall i think as after a clean instal( factory data reset) it cam up with NFS swift, 7Digital zLingo reader preinstlalled..
I just want everything removed. The person who initially rooted missed smtf...
The biggest issue is that the phone seems not to have a recovery as i was never able to get in there( tapping 30 min in the bottom right corner in Android recovery triangle and droid pic screen)
do I need root access to execute those fastboot commands?
If I erase system will my phone boot again ? Rsd worked for me 2 times out of 4, see attached text.
Thank you for the time to investigate my issue.
Best Regards,
Alex
Click to expand...
Click to collapse

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live4nyy said:
Since the Gingerbread update you have to press both volume up and down at the same time to enter recovery when you see the triangle.
Click to expand...
Click to collapse
WOW this is awesome. Never found this info anywere.. i thought i have a recovery issue but stock recovery is there working fine
Still, i tried what Leroy suggested to erase "preinstall"
entered fastboot and typed
fastboot erase preinstall
returned an error, both in my command promt and on Atrix screen
Failed to execute 3000 something...
I used Android recovery to erase cache, erase data factory reset
Phone booted ok starting with motoblur account setup
Still 7digital, NFS Shift,Zlingo reade are installed, so preinstall folder is there.
Any idea how to remove this?
Thanks for help

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If you don't have a problem using RSD and you are just looking to return the phone back to stock you can maybe flash an official, signed SBF with RSD.
Here's a post by me from a while back you can take a look at:
http://forum.xda-developers.com/showpost.php?p=23778158&postcount=3
alex1972 said:
WOW this is awesome. Never found this info anywere.. i thought i have a recovery issue but stock recovery is there working fine
Still, i tried what Leroy suggested to erase "preinstall"
entered fastboot and typed
fastboot erase preinstall
returned an error, both in my command promt and on Atrix screen
Failed to execute 3000 something...
I used Android recovery to erase cache, erase data factory reset
Phone booted ok starting with motoblur account setup
Still 7digital, NFS Shift,Zlingo reade are installed, so preinstall folder is there.
Any idea how to remove this?
Thanks for help
Click to expand...
Click to collapse

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live4nyy said:
If you don't have a problem using RSD and you are just looking to return the phone back to stock you can maybe flash an official, signed SBF with RSD.
Here's a post by me from a while back you can take a look at:
http://forum.xda-developers.com/showpost.php?p=23778158&postcount=3
Click to expand...
Click to collapse
Thank you Sir,
I am familiar with this thread.
My RSD flashing experience is kind of odd. I did not manage to flash with sim and sd card out of my phone ! I get an error somwere when "swiching to BP pass through" .
Still it works 2 out of 4 tries, using rsd lite 5.3.1
But this did not erase preinstall. is this normal??
How can I erase preinstall?
Thanks for your help
Alex

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SWDL for comparasion
Can someone post his SWDL file to compare with mine?
It is in
Progra Files/Mototola/RDSLite
Thanks

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I heard someone went over to Motorola's update website and did a clean OS update through the website and it got rid of the "unlock" text and it didn't brick the phone and the phone was back to stock. You might want to try that and let us know if it works.

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Atrix_Owner said:
I heard someone went over to Motorola's update website and did a clean OS update through the website and it got rid of the "unlock" text and it didn't brick the phone and the phone was back to stock. You might want to try that and let us know if it works.
Click to expand...
Click to collapse
already tries that. it says i am up to date.
seems like for europe we get only 2.3.4
remember that i am unlocked bootloader and lost root after rsd
other suggestions?
ty

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alex1972 said:
already tries that. it says i am up to date.
seems like for europe we get only 2.3.4
remember that i am unlocked bootloader and lost root after rsd
other suggestions?
ty
Click to expand...
Click to collapse
Are you doing the "automated update" method ? If so, try doing the manual way where you download the file and place it in your sd card.

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Atrix_Owner said:
Are you doing the "automated update" method ? If so, try doing the manual way where you download the file and place it in your sd card.
Click to expand...
Click to collapse
Thanks Atrix owner, But i do not have this option in Motorola Softuware update program?
Where can i download tfe file for manual update?
TY

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You can try re-rooting the phone using this method:
http://www.android-advice.com/2012/root-the-motorola-atrix-4g-running-4-5-141/
NOTE: Switch steps 5 and 6 around in the instructions and use the command "fastboot devices" to see if the device is recognized.
alex1972 said:
Thank you Sir,
I am familiar with this thread.
My RSD flashing experience is kind of odd. I did not manage to flash with sim and sd card out of my phone ! I get an error somwere when "swiching to BP pass through" .
Still it works 2 out of 4 tries, using rsd lite 5.3.1
But this did not erase preinstall. is this normal??
How can I erase preinstall?
Thanks for your help
Alex
Click to expand...
Click to collapse

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live4nyy said:
You can try re-rooting the phone using this method:
http://www.android-advice.com/2012/root-the-motorola-atrix-4g-running-4-5-141/
NOTE: Switch steps 5 and 6 around in the instructions and use the command "fastboot devices" to see if the device is recognized.
Click to expand...
Click to collapse
Do you think this will work on my device?
System Version
45.31.1.MB860.NonEFIGSRetail.en.EU
Model Number:
MB860
Android Version:
2.3.4
Baseband Version:
N_01.100.00R
Webtop Version:
WT-1.2.0-133_38
Kernel Version:
2.6.32.9
[email protected] #2
Apflex version:
GAS_EMEA_USAOLYPGBRTCEE_PO23
GAS_EMEA_USAOLYPGBRTCEE_A005
GAS_EMEA_USAOLYPRTEU_M001
Build Number:
4.5.2A-74_OLE-31.1
What about oneclickroot? is it safe for me?
Thanks for the advice. After root i may be agbe to clean my phone.

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I did not realize you were still on 2.3.4. Either way, the method I linked to is the "preinstall" method that has worked for quite some time. One-click Root might work but I'm not familiar with the "EU" version.
alex1972 said:
Do you think this will work on my device?
System Version
45.31.1.MB860.NonEFIGSRetail.en.EU
Model Number:
MB860
Android Version:
2.3.4
Baseband Version:
N_01.100.00R
Webtop Version:
WT-1.2.0-133_38
Kernel Version:
2.6.32.9
[email protected] #2
Apflex version:
GAS_EMEA_USAOLYPGBRTCEE_PO23
GAS_EMEA_USAOLYPGBRTCEE_A005
GAS_EMEA_USAOLYPRTEU_M001
Build Number:
4.5.2A-74_OLE-31.1
What about oneclickroot? is it safe for me?
Thanks for the advice. After root i may be agbe to clean my phone.
Click to expand...
Click to collapse

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Rsd 5.5 or even 7
I found this link
http://motomodtr.forumcommunity.net/?t=47309178
here
http://forum.xda-developers.com/showthread.php?t=1254851
Did anyone tried rsd fromthat site like 5.6.4 or 5.7?

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alex1972 said:
Thanks Atrix owner, But i do not have this option in Motorola Softuware update program?
Where can i download tfe file for manual update?
TY
Click to expand...
Click to collapse
http://www.motorola.com/Support/US-EN/Atrix Upgrade/Atrix-Gingerbread-Update

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Atrix_Owner said:
http://www.motorola.com/Support/US-EN/Atrix Upgrade/Atrix-Gingerbread-Update
Click to expand...
Click to collapse
Do you think I shoud try that? I have an international Atrix, not AT&T
3.Your phone is on the latest Android 2.2 software (Blur_Version.4.1.83.MB860.ATT.en.US) or the latest Android 2.3 software (Blur_Version.4.5.91.MB860.ATT.en.US)
Not sure it is safe to do so...
Thanks for the link any way

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alex1972 said:
Do you think I shoud try that? I have an international Atrix, not AT&T
3.Your phone is on the latest Android 2.2 software (Blur_Version.4.1.83.MB860.ATT.en.US) or the latest Android 2.3 software (Blur_Version.4.5.91.MB860.ATT.en.US)
Not sure it is safe to do so...
Thanks for the link any way
Click to expand...
Click to collapse
I honestly have no idea. If you are not sure, don't do it because you never know what might happen. I don't want you to brick your phone if you are not sure what you are doing.
If you decide to do it, let me know if it removes the "unlock" text at boot.