I started a thread about the digitizer problem in Janauary about things suddenly scrolls rapidly, especially when browsing webpages.
Then on the Jan 15th, I took it to warranty, but without being able to demonstrate the problem clearly, all they done was reflashing the firmware.
I've already tried to fix the bug in the driver, but it is damn hard to filter the "noisy" touches without side effects. (like ignoring movements that are too quick, then i can't type in swype quickly)
I should have known *#0*# earlier, as I'm now able to reproduce the problem right in front of them.
On March 15, I took it to them again. Today, got my phone back with replaced touch screen. Then, tested it in front of their CS and reproduced the bug as shown in the attachment again.
I suggest anyone who owns an ace, please go into *#0*# to test your phone. Keep circling around the lower-left box for at least 10 minutes. Reply to this thread if you're able or not able to reproduce this. I may print this thread to Samsung on my next visit to them.
I've also uploaded a video to youtube to show this. (it's around 1:51 for the bug to appear)
We need to get Samsung to fix this!!
Yup I've got the same problem.
Notice it a lot with Draw Something.
*#0*# doesn't work for me, probably because I am rooted and have a custom rom. (ICSunday by Jusada).
That probably means I lost my warranty
Yes, I have this problem to. The first time occurred with less than 30 seconds of testing and the second around 1:20 min.
m7o said:
Yup I've got the same problem.
Notice it a lot with Draw Something.
*#0*# doesn't work for me, probably because I am rooted and have a custom rom. (ICSunday by Jusada).
That probably means I lost my warranty
Click to expand...
Click to collapse
Hey bro
Take a screenshot if it happens again, it's still a good evidence that there's other users that got this problem.
btw, does it draw lines to the same direction like in my photo?
FMAranda said:
Yes, I have this problem to. The first time occurred with less than 30 seconds of testing and the seconds around 1:20 min.
Click to expand...
Click to collapse
Thanks, this is very awesome (i mean the screenshot)
I have the scrolling problem and when you are viewing really long pages and the screen suddenly starts scrolling rapidly
We surely need to tell Samsung to do something about it
----------------
Sent from my Ace. Galaxy Ace
*#0*# doesn't work for me, maybe cause i am on CM 7?
Nielli said:
*#0*# doesn't work for me, maybe cause i am on CM 7?
Click to expand...
Click to collapse
Yes, it's Samsung's own test menu in stock roms. But it should be reproducible in whatever drawing app.
Thought i ONLY had this PROBLEM!!
Its not only in STOCK browser also in DOLPHIN, OPERA.. And others. The page suddenly moves to the end with a slight touch!! Wat does the SAMSUNG ppl say about this??
Hope we GET a EXCHANGE of THE SET!!
it always happen when I scroll the long page slowly :/
I hope Samsung will fix it soon
They said they will be replacing my phone's motherboard, as they have already replaced my touch screen.
I wonder if it's fixed in S5830"I", otherwise even exchanging with a brand new ace won't solve it. I would try to ask them to exchange with an ace plus, or maybe I had to escalate a brand new ace first, and take it to "repair"
Well, since its a hardware problem, I don't think they can fix it with an update. I've experienced it my self countless times as well.
I noticed this when playing Air Control...
Also the rapid scrolling in Dolphin Browser is familiar to me!
I have that probably too
Yaiyeee!! New phone
----------------
Sent from my Ace. Galaxy Ace
Well I faced that problem too while using DiskUsage App. Just a slight touch and it moved to right end corner.
i have the same problem.
I've had this happen to me as well, can be quite annoying.
I'm not sure there's anything we can do about it unfortunately, but it doesn't affect the phone all the time. If it did, I'd be asking for a refund
Although, those Galaxy Ace Plus' do look nice...
is ther a pertition we can sign? or something? obviousley its a fault, so now what for us ace owners??
stupotty1210 said:
is ther a pertition we can sign? or something? obviousley its a fault, so now what for us ace owners??
Click to expand...
Click to collapse
+1
Totally Agree with stupotty1210
I too face Sudden Scrolling problem while browsing(Always Thought it was just my cells fault).
Cheers to fishhf for Pointing out this Issue
Related
Hi, I made a video of the problem here:
http://www.youtube.com/watch?v=sRXcBcpSD1w
It's minor, but I'd still like it fixed.
I heard about this as well... does look annoying. What application did you use to test that?
Timmmmmm said:
Hi, I made a video of the problem here:
http://www.youtube.com/watch?v=sRXcBcpSD1w
It's minor, but I'd still like it fixed.
Click to expand...
Click to collapse
I think "Yet Another Multitouch Tester" or something. There are loads of them in the market.
Yea I was just curious. I use multitouch visible test which shows coordinates as well and I tried to replicate this on my Nexus S... doesn't have that threshold though, it's similar to the Nexus One. Wonder why samsung would add that...
BTW could you tell me how many simultaneous touch inputs the screen can register? The original SGS and Nexus S can register 5 according to multitouch visible test. Nexus One as you know can do 2 but when you cross each axis they flip.
Timmmmmm said:
I think "Yet Another Multitouch Tester" or something. There are loads of them in the market.
Click to expand...
Click to collapse
I got up to 10 and then ran out of fingers...
There's no axis flipping problem.
Ok so the physical touchscreen technology is very good... it's just samsung has written in this threshold movement delay, that's a bummer lol.
Timmmmmm said:
I got up to 10 and then ran out of fingers...
There's no axis flipping problem.
Click to expand...
Click to collapse
I think the touchscreen is so extremely sensitive they decided to fool-proof the phone.
without this "sticking" there would be no way for an average person with shaky fingers to register a TAP not a micro-SWIPE.
kreoXDA said:
I think the touchscreen is so extremely sensitive they decided to fool-proof the phone.
without this "sticking" there would be no way for an average person with shaky fingers to register a TAP not a micro-SWIPE.
Click to expand...
Click to collapse
I doubt it. It's virtually impossible to perfectly tap on other phones and it's not a problem. I'm pretty sure 'micro-swipes' are detected by the software layer as taps.
Well does it affect the phone usage otherwise?
I just checked on 3Gs (havent got the S2 yet, damn these late release dates ) and sure enough it has the exact same delay and skip when I slowly try to scroll say web pages. Its always been good enough for me though.
I would be more interested in an accuracy test to see if there are any major issues with the hardware itself. Last test I saw showed everyone but the iPhone digitizer having abysmal performance, I remember the Droid loosing the finger signal all the time.
Any links to the touchscreen performance test you mention?
As for the "deadzone" for touch input, CyanogenMod7 for the SGS has this aswell. Furthermore, it also has a "feature" where if you move your finger slower than a certain speed across the screen, homescreens/browser pages etc will just ignore the touch input. So if you want to minimally correct the framing of a webpage, if maybe the text is just cut off on the side, you need to quickly swipe a very short swipe to get any movement on the screen. Trying to slowly change framing is not possible.
Hardware is fine though, multitouch tests has no filtering like deadzones or speed thresholds.
I have this problem to, Its definitely software I think.
I wonder if its easy to mod to get rid of this deadzone/minimum threshold for scrolling. Anyone able to take a look. Its quite annoying in some things and my old android phone didnt do this.
Angry birds doesn't bypass the problem. It's quite hard to see underneath your finger but the problem is definitely there in "Angry Birds Rio".
Scrolling in some views don't show the problem so badly, presumably because they use the relative movement of each move event, rather than the absolute distance from the down event.
Yeah problem is still there in angry birds my mistake.
Its quite annoying in nova hd when you want to move the crosshair a tiny amount. You can't because of this problem
Anyone know what file in the source could be edited to maybe stop this ?
sorrowuk said:
Yeah problem is still there in angry birds my mistake.
Its quite annoying in nova hd when you want to move the crosshair a tiny amount. You can't because of this problem
Anyone know what file in the source could be edited to maybe stop this ?
Click to expand...
Click to collapse
my hunch is this source is not available, and somewhere in samsung's closed framework or similar.
i know on cyanogen rom, you can go look at the source code for ADW launcher, and you can locate the touch input source code. and you can find all the algorithms like dX, dY, that are used to register swipes, motion, scrolls, etc. its all pretty complicated and impressive code actually.
i'm sure samsung has equivalent code somewhere.
So if we got rid of touchwiz and used ADW launcher would the problem still be there?
sorrowuk said:
So if we got rid of touchwiz and used ADW launcher would the problem still be there?
Click to expand...
Click to collapse
Good question. I'm curious.
Still same problem with adw launcher
This looks more like a kernel thing to me in the touchscreen driver...
Are we able to edit/mod/patch the touchscreen driver in the kernel or is this only something samsung can do ?
sorrowuk said:
Are we able to edit/mod/patch the touchscreen driver in the kernel or is this only something samsung can do ?
Click to expand...
Click to collapse
We have the sources. I'm checking out the frameworks first though in case it's obvious.
Unlocking the device about 3-4 seconds after its been locked display a few vertical lines ( random places ) from top to bottom, this happens maybe about 50-60% of the time, but does not happen if the phone is locked for more than 25 seconds or so.. Is this something that should be worth any concern? I never noticed this with my 2 previous units.. The vertical lines are not that bright so someone testing for this might look for a spot with minimal light reflections.
Guess it's time to call in for the 4th unit. Reading your posts from other threads i thought you exchanged at least a dozen. On a more serious note, i can't see this problem on my device.
Sent from out of space using Thuraya 2 satellite !
Sp1tfire said:
Guess it's time to call in for the 4th unit. Reading your posts from other threads i thought you exchanged at least a dozen. On a more serious note, i can't see this problem on my device.
Sent from out of space using Thuraya 2 satellite !
Click to expand...
Click to collapse
4Th one wasnt a success, the last 4 phones they had on stock had various other defects. I've went over a dozen phones before I got my 3rd one only to find out that it also has some defects.
EarlZ said:
4Th one wasnt a success, the last 4 phones they had on stock had various other defects. I've went over a dozen phones before I got my 3rd one only to find out that it also has some defects.
Click to expand...
Click to collapse
Unfortunately, even though everybody wants a perfect phone, we have to agree it doesn't exist. There's no perfect SII till now, so i think you're on a quest to find the Holy Grail.
Sp1tfire said:
Unfortunately, even though everybody wants a perfect phone, we have to agree it doesn't exist. There's no perfect SII till now, so i think you're on a quest to find the Holy Grail.
Click to expand...
Click to collapse
I cant recall looking for a perfect phone but I can recall looking for a non defective screen or at least with in the normal specification. Thanks for your concern
I suscribe to EarlZ`s problem, just bought the phone today, the problem appeared after i hit the update button and the update was finished, makes me think that it is a software problem, I hope. If not, going to get a new one
Cheers!
azreil24 said:
I suscribe to EarlZ`s problem, just bought the phone today, the problem appeared after i hit the update button and the update was finished, makes me think that it is a software problem, I hope. If not, going to get a new one
Cheers!
Click to expand...
Click to collapse
It happens to me on the following ROM's / Kernel XXKF1/XXKF2/XXKG2/XXKG6/XXKH3, But if the phone's been locked over 30 seconds or so I believe the vertical lines never appear.. the only way to describe this is like the screen is powering on rapidly or something, a friends Galaxy Ace also has the same effect.. I wonder what this entails, hopefully nothing harmful.
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
chivas228 said:
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
Click to expand...
Click to collapse
There was another thread with a few posters who had a similar/the same issue. Pretty sure their camera wasn't even showing a good preview though, they were getting green and static even on the screen of the Camera app itself.
Too lazy to find it, but so you know there are some out there.
chivas228 said:
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
Click to expand...
Click to collapse
That happened to mine. It was working yesterday just fine and all of a sudden this morning, the rear camera only show corrupted green lines. Have you got a fix for that or you have RMAed it?
myeepad said:
That happened to mine. It was working yesterday just fine and all of a sudden this morning, the rear camera only show corrupted green lines. Have you got a fix for that or you have RMAed it?
Click to expand...
Click to collapse
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
GreginNH said:
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
Click to expand...
Click to collapse
oh wow!! i just pinched mine and it did the same! worked until i let go.
I guess this is going back to get repaired. thanks for the find.
Oh wow, how strange. Of course I don't have the issue, but good to know for the future that it is h/w. Suppose there's just a faulty connection somewhere? I'm going to disassemble later and see if it isn't something I could notice.
Sent from my HTC Vision using xda premium
GreginNH said:
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
Click to expand...
Click to collapse
Thank you for this info. I pinched mine at about 1 thumb space left of the camera, and yes, it did come back, but it does not stay long.
What a piece of ****ty workmanship Asus has with this Prime? sigh...
myeepad said:
Thank you for this info. I pinched mine at about 1 thumb space left of the camera, and yes, it did come back, but it does not stay long.
What a piece of ****ty workmanship Asus has with this Prime? sigh...
Click to expand...
Click to collapse
Yeah, its unfortunate. It was an accident that I found that as I was just taking out of the case to make sure nothing was obstructing or maybe the lense came loose and when I grabbed the ATP to pull it out the camera became clearer and so thats when I started gently sqeezing around that area, lol
I was like WTF!!????
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
speedygonzo said:
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
Click to expand...
Click to collapse
You should be able to get something because that's completely hardware related no way a ROM can cause that! I would get your case escalated... Best way to do that would be PM Gary key be sure to include your name contact info ect... Along with serial number and your email address...
Make sure the subject is descriptive like...
New hardware defect: green camera.....
Wait a day and if that doesn't work I can give you an email of my contact...
Again another flaw on asus's part that's why I returned it while I had a chance! It's there crappy quality control! I am telling you they need to inspect those things paying a Chinese worker the whole 10 minutes it would take to examine it is nothing compared to fixing it after the fact!
Sent from my PG86100 using Tapatalk
Wordlywisewiz, thanks for the suggestion. I did end up PM'img Gary Key last night. Will update when I here back.
speedygonzo said:
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
Click to expand...
Click to collapse
I was in the same situation, unlocked, rooted and running CWM.
I contacted Gary, he hooked me up with Tech support manager in Texas and they did the repair.
The only issue was when I got it back I was getting the CWM loop of death
It was soft bricked for sure, I couldnt get it to do anything.
I followed the guide by diamondback in the Dev section and was able to get it fixed, but I thought it was a lost cause there for a while.
I am guessing they made the physical repair, tested it and then did a factory restore which I believe will put it into that state so if you do send it off, make sure you have the ROM backed up and that you have adb running on a laptop so you can recover.
Camera seems to be fine now, hopefully I will not have to go through that again or for any other repairs.
good luck!
GreginNH said:
I was in the same situation, unlocked, rooted and running CWM.
I contacted Gary, he hooked me up with Tech support manager in Texas and they did the repair.
The only issue was when I got it back I was getting the CWM loop of death
It was soft bricked for sure, I couldnt get it to do anything.
I followed the guide by diamondback in the Dev section and was able to get it fixed, but I thought it was a lost cause there for a while.
I am guessing they made the physical repair, tested it and then did a factory restore which I believe will put it into that state so if you do send it off, make sure you have the ROM backed up and that you have adb running on a laptop so you can recover.
Camera seems to be fine now, hopefully I will not have to go through that again or for any other repairs.
good luck!
Click to expand...
Click to collapse
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
hayos said:
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
Click to expand...
Click to collapse
Well Gary and a tech got back to me but I think when I did the pinch to see if its a hw issue, I think I screwed up my GPS connection since now it doesn't work anymore. But my Roma has stalled and I wonder if I should wait until the end of the month to see what this "new hardware" is. I mean, I can push the RMA but I did say my GPS was working until I tested the pinch camera "test" so I can wait. Pics would be great since my parents are in Taiwan right now and would like to send them some pics of their "grandson" (my dog) as he's growing (got him at 6 weeks and it's now 4 months).
Mine is a bit weird tho. When i turn off my screen from the camera app, i can hear my camera focusing. Sometimes after it would just reboot itself. Sometimes it would just crash the tablet.
Also, i tried the pinch method. It didnt work for mine.
I got the green screen last week. Called tech support and was told to send back for repair. It arrived yesterday in Texas and has been received and now in the pipeline.
So far, I have no complaints. Quite happy with the responsiveness of Asus.
I've always understood that, with electronics, if it's gonna fail, it usually happens within the first 90 days. If the item works past the initial 90 days, then should be good for life.
Well, my TP is less than 90 days old.
hayos said:
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
Click to expand...
Click to collapse
10 business day exactly.
I shipped it 3/12....got it back on 3/26
i had the same issue with my TFP
i gave it a good smack near the rear camera and now it works im pretty sure the problem is with the connection.
i also noticed that my TFP screen is barely pop out a bit. so my guess is that is there is some kind of "plug wires" that are not exactly well fit.
my guess is my fix"the smack" would be just a temporary fix that may or may not work with you and the problem will come back later
Mine died today, I can push on it for a second and when I let go it goes to the green screen. Have a bunch of dead pixels in one area as well, and my dock isn't sturdy anymore. Just about to RMA pretty soon here.
RMA it. Doesn't take too long for them to get ur tab back to you now
hi guys please see this video and please tell me if your phone's screen do behave like that (side note it's not due to galaxy s3 have low ppi [306] /i can see these waves by naked eyes{i have perfect eye vision}]
How you can help me please open es file manager and go to lan page ( because it have dark brown shade ,which will be easy to see those waves)
if your phone's screen do show waves then it's [email protected]@@ samsung noobiness , if not then my phone is f**** :crying: (when you guys are cheaking waves {on es file manager } please wait for ~1 minute sometimes it takes time to show up }
video
Views: 164 and no replay .
Please anyone reply :crying:
Bumping is against the rules this is not a fix my phone forum .
Most users do not want to look at your video .
Screen problems factory reset that fails take to a service centre .
jje
What? Don't be an @## I am just asking you guys to check. If you're phone do behave like mine... Easy as that..
Nope you are deliberately breaking the rules .No bumping no abusive posts .
You asked no reply tough or just wait until someone bothers to do as you ask .
jje
If so then why are you bothered :banghead:
Sent from my GT-I9300 using xda app-developers app
Hi, I tried it and I don't get waves. And I know from PC days I am quite capable of seeing flicker. I think what you are seeing looks like a video sync problem. What have you got installed? Maybe you need to check your graphics settings or perhaps Power Saving that may have altered the settings?
Journyman16 said:
Hi, I tried it and I don't get waves. And I know from PC days I am quite capable of seeing flicker. I think what you are seeing looks like a video sync problem. What have you got installed? Maybe you need to check your graphics settings or perhaps Power Saving that may have altered the settings?
Click to expand...
Click to collapse
Video sync? Wait I see those waves by naked eyes. And did you tried it with full brightness? And no I haven't did any under clock.
Even with all stock I can see those waves
Sent from my GT-I9300 using xda app-developers app
I may be using wrong terms. In the old CRT screens it was called sync - that's what your video reminded me of.
Have you tried JJ's suggestion of Factory Reset?
Also do you have anything installed other than how the phone came? If so, list the changes you made - you will probably get more responses if people don't have to ask 'did you do/have this?' and have you say, 'no I didn't' or 'already done that' - tell us what your phone has, what you have done, what conditions etc.
e.g. CF-Root, Omega JB Rom, All Power saving options on - anything you can think of including the ROM/Kernel versions
My phone. Is totally. Stocked (just rested all phones after not getting any replay {2 hours ago}. So my phone is all stocked.
apk_xiz said:
My phone. Is totally. Stocked (just rested all phones after not getting any replay {2 hours ago}. So my phone is all stocked.
Click to expand...
Click to collapse
The issues definitely look lie Vsync issues, though with the quality of the video you posted it's hard to tell. If you phone is now on a true stock rom with no root or anything, then it's likely a hardware fault. Take it back to where you purchased for a warranty repair, there's nothing else that will help you here I'm afraid.
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem， Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem， but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
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My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
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Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
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Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get