hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem， Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem， but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
Click to expand...
Click to collapse
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
Click to expand...
Click to collapse
Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
Related
I am having an issue with my phone not reacting correctly to the proximity sensor. When I am in call, the screen shuts off when I put the phone to my face like it is supposed to, however when I remove it from my ear the screen doesn't come back on. I tested the sensor with an app called sensor list, and it is without a doubt working correctly. I have a custom kernel installed. Could that be causing my issue, or is the software just bugged?
Stock, rooted, unlocked, what Rom? Info would be a good starting place.
Sent from my ADR6425LVW using XDA
Stock rom, debloated, rooted, and incredikernel beta 6.
I ordered a new digitizer to replace my mildly scratched one and would like to replace the prox switch while I have it apart. does anyone have any clue where I can get a replacement? Or better yet, what is the exact switch I need. I have an old d1 somewhere, can I Frankenstein that into my rezound to make some abomination?
I recommend testing the sensor itself to rule out whether it is a hardware of a software issue. There are many proximity sensor tester apps in the Play Store.
Edit: NVM, it looks like you already did test it. Disregard this post.
This is what part the Elixir app reads on my Rezound; the phone hardware revision B rather than XA if that has any impact (likely not for this simple part, check under the battery to make sure you have a B model phone if you wish):
when you bring "her" back to life you can watch this
http://www.youtube.com/watch?v=_pQUn2GTymw&feature=youtube_gdata_player
griffstert said:
I recommend testing the sensor itself to rule out whether it is a hardware of a software issue. There are many proximity sensor tester apps in the Play Store.
Edit: NVM, it looks like you already did test it. Disregard this post.
Click to expand...
Click to collapse
the op was from a while back, I have since got my sensor to fail the test. Thus I will replace it. I don't want to send my phone in only to be received by someone in a bad mood who will charge me 650 bucks for unlocking my bootloader. And they will send me a refurbished device that will probably have more problems than this one.
PhantasmRezound said:
This is what part the Elixir app reads on my Rezound; the phone hardware revision B rather than XA if that has any impact (likely not for this simple part, check under the battery to make sure you have a B model phone if you wish):
Click to expand...
Click to collapse
Thanks, I will be in touch with them to find a vendor.
johnwaynegacy said:
the op was from a while back, I have since got my sensor to fail the test. Thus I will replace it. I don't want to send my phone in only to be received by someone in a bad mood who will charge me 650 bucks for unlocking my bootloader.
Click to expand...
Click to collapse
Despite the fact that nobody has actually had that happen yet???
So you will void the warranty instead... so if you really break it, you don't have no repair option at all.
And they will send me a refurbished device that will probably have more problems than this one.
Click to expand...
Click to collapse
This makes more sense... but even then there, it is not 100% you will get a refurbed unit or that you will have problems with what you get.
BTW, my stock unit doesn't turn the display on when you take your face away from the screen. I always have to press one of the volume keys to get the display back on (easier than reaching the power button)
My display stays off as well. Does not seem hardware related to me.
Sent from my ADR6425LVW using XDA
My display stays off as well. Noticed this today when trying to switch to speakerphone. Just press the power button nothing really wrong with it.
krelvinaz said:
Despite the fact that nobody has actually had that happen yet???
So you will void the warranty instead... so if you really break it, you don't have no repair option at all.
This makes more sense... but even then there, it is not 100% you will get a refurbed unit or that you will have problems with what you get.
BTW, my stock unit doesn't turn the display on when you take your face away from the screen. I always have to press one of the volume keys to get the display back on (easier than reaching the power button)
Click to expand...
Click to collapse
I have already had this phone apart and the little green void sticker is already gone.
I guess if everyone is having this same issue, it must be a design flaw. I doubt I will correct it by changing the sensor. The screen is supposed to come back on when you remove the phone from your face, unless that's a software bug in sense.
The real question is does it work in 100% stock Gingerbread no custom anything. If it does work then it could be a app or the kernel if it doesn't work then its hardware.
How is this such a hard concept for people to grasp?
Sent from my ADR6425LVW using XDA
jazzyjames said:
The real question is does it work in 100% stock Gingerbread no custom anything. If it does work then it could be a app or the kernel if it doesn't work then its hardware.
How is this such a hard concept for people to grasp?
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
If you look at my op I was on 100% stock gingerbread other than a kernel. If everyone has the same problem, yes it is hardware related, but it is a design flaw. It is unlikely that everyone who posted has a bad proximity sensor.
Yes I did read and as you just posted your not on 100% pure stock. You said stock rom, but never said stock ics or gingerbread but like I said best way to test is go 100% stock no mods at all and even go the route of no extra apps, it may seem extreme but its crazy all apps that can cause issues.
Sent from my ADR6425LVW using XDA
Here is the real question. Does your screen always go off when you cover the sensor. Mine does not. I have to try several times, and when it finally does turn off, it only sometimes comes back on. other times, I have to press the power button. Who else is experiencing this?
Mine acts as if it had no proximity sensor at all. Programs say it does, but it always reads that something is zero cm. away from it... power button is the only way I've found to turn the screen back on.
I bet a lot of HTC phones have this issue. When I searched the number for this sensor, a lot of their phones came up as results. I think we are all running bugged hardware.
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Take it back and get another one. At a store they should swap it right there and then. It could be software related like every phone at launch has issues or a serious hardware problem
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
drupad2drupad said:
Have you synced your device with the desktop Zune client yet? It might be worth a go before you finally swap it.
Click to expand...
Click to collapse
Yes so I could sync all my pics, video, etc.
I already have the device setup exactly how I want it, I'd hate to return it when there is no backup/restore option in Zune. Dang it.
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Tachi91 said:
If its a software issue we can rule out Factory Reset... and that Im aware of there hasn't been an RUU leak for 8112 for the titan2 so flashing it is impossible.
Was the issue present from the get go? Like the moment It was turned on before setting up anything?
Click to expand...
Click to collapse
After turning on my phone out of the box, I went straight and did a hard reset. So I noticed everything after that. Marketplace not notifying of app updates and the touchscreen keyboard issue yes. I only tried buying that app after reinstalling all the other apps I had bought for my previous WP so I can't say about that issue.
I think I will just hang onto the handset until the Tango update is released and hope that resolves the issues.
UPDATE: Looks like marketplace is now notifying me of app updates correctly now and the app purchase I made has no gone through. I guess something was maybe going on with MS's side of things. I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
92GTA said:
UPDATE:I'll just deal with the keyboard/dial pad delay thing and hope Tango fixes it, it's only delayed on the first character I enter when I start typing anyway.
Click to expand...
Click to collapse
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
xs2k said:
A temporary fix is just to turn off the "key press" sound. Once sound is off, there is no delay. Same issues with the Focus S and my Titan 2.
Click to expand...
Click to collapse
Thank you, that worked! I wonder why some windows phone have this issue and some don't? Perhaps the quality & latency of the nand flash? I have noticed this phone is a little slower than my Arrive was.
I had the exact same keyboard / touch screen delay issue. Turning off the keybaord sound definitely seems to have fixed the issue. Thanks.
I had a Lumia 900 and trades it for the HTC Titan II because of the camera issues with the Lumia. The HTC is better in my opinion but the tap delay issue was a real pain and I did not experience it with the Lumia.
I'll give it a shot, too as I have the delay. I also swapped out my Lumia for a Titan 2 and very much prefer it.
I have exactly same issue on my titan II.
I used focus before titan II. But focus hadn't this issue.
I think it can be fixed but now I feel inconvenience a lot.
92GTA said:
Phone details are in my signature. I reset the phone right out of the box as I always do when new phones or after doing a software upgrade.
I've noticed that marketplace isn't notifying me of app updates available.
When I buy something, it keeps says I have to buy over and over again and never lets me download the app even though I get the email confirmation from MS.
The on-screen keyboard, at the password screen or even when I go to start a text, there is a full 1 second delay or more in the first letter/number I push, always. Is this a defect in the touch screen or software?
My old WP7 had none of these issues.
Anyone else?
Click to expand...
Click to collapse
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
jazeelkk said:
Re-flash the ROM with stock ROM. HTC they have serious problems in doing their initial setup. I had problems with my 2 HTC devices, and flashing helped me.
Click to expand...
Click to collapse
Do you have the stock ROM for the Titan II?
Anybody please help with htc stoke rom for titan 2, thanks
Stock ROM is much appreciated ! Anyone with some information ?
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
mbucks911 said:
i too had the keyboard issue, but have mostly gotten used to it, but it would be nice to have it fixed while keeping the keyboard sound.
another issue im having is more hardware related- when i press lightly, on the edges of the screen, there is a "glow" around the area i press like on a pc when you touch the screen. i can also feel the screen around the edges bending slightly, like the screen is loose. anybody else have this?
i have never had this on anything else with a touchscreen- ive had 2 iphones, a samsung gs2 skyrocket, and an asus transformer prime
Click to expand...
Click to collapse
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
drupad2drupad said:
That is probably because of the unibody design they've opted for. This issue is much similar to what annoyingly cheap hardware feeling I get when I press hard on "Windows" softkey. You can feel the spring and at times it makes that cracking sound too. But from what I've read around, as time passes on with these unibody designs, the back case get lose and so does the front chasis. Probably that "glow" you are referring to is due to lose screen chasis?
Click to expand...
Click to collapse
no one else has this? because the phone is brand new and did this out of the box
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
NIKOKAPS said:
I'm actually having this problem as well new right out of the box. But also its not only the keyboard sound but sound in games as well. When I play games its really glitchy as the game will pause for a split second when there is a long enough gap in sound.
I bought the phone new in box unopend off craigslist for my girlfriend so im not sure if I can get this warrantied. Additionally I tried flashing the stock rom like people have been suggesting but with no luck the issue is still present.
Its a shame that such a nice phone could have such a frustrating problem right out of the box. My first gen wp the HTC Arrive never had this issue. Yet I really haven't seen much online or a fix expect whatever has been said on this thread.
Can my girlfriend just simply activate the phone and take it to at&t and get it replaced without proof that she bought it at the store?
Click to expand...
Click to collapse
I found that if you turn off key press sounds and disable the sound enhance, the phone works much much better.
https://www.asus.com/zentalk/forum.php?mod=viewthread&tid=120244&extra=page=1&mobile=2
It should take some time to update, still talking to asus though on the bootloader for the 5.7, still awaiting that answer. However yay finally.
Darkdragontc said:
It should take some time to update, still talking to asus though on the bootloader for the 5.7, still awaiting that answer. However yay finally.
Click to expand...
Click to collapse
Only real difference I've found so far is the always on backlight and the allways on screen, though if you have a case that turns screen on/off it kills that function...
Haven't made any calls so can't comment on that.
The update is around 200mb... It's not Android 7...
ultramag69 said:
Only real difference I've found so far is the always on backlight and the allways on screen, though if you have a case that turns screen on/off it kills that function...
Haven't made any calls so can't comment on that.
The update is around 200mb... It's not Android 7...
Click to expand...
Click to collapse
It would have been nice if there was also an always off for the backlight. I guess they skipped my request I can't imagine someone would want the backlight keys on all the time. To each their own I guess. They said there were camera improvements, but I haven't tested that out yet.
pacattack81 said:
It would have been nice if there was also an always off for the backlight. I guess they skipped my request I can't imagine someone would want the backlight keys on all the time. To each their own I guess. They said there were camera improvements, but I haven't tested that out yet.
Click to expand...
Click to collapse
The Always On back light for the keys for me is quite useful when operating the phone in the dark. It it the same as a computer keyboard with back light. I'm glad they added this feature, otherwise it's as good as not having any back light at all for the keys.
I also see a definite improvement in the audio quality. Earlier while playing tracks with silence, there was a slight hissing sound (using audiophile headphones) and I had reported this to Asus. I checked this now with a few tracks and it seems like this is fixed. I hear absolutely no hissing and the audio is crisp and clear even at high volumes. !
rynaus said:
The Always On back light for the keys for me is quite useful when operating the phone in the dark. It it the same as a computer keyboard with back light. I'm glad they added this feature, otherwise it's as good as not having any back light at all for the keys.
Click to expand...
Click to collapse
That's interesting. At night is when the backlight annoys me. I'd prefer they don't ligh up. Glad they made someone happy though. I'll still wait and hope for an always off feature.
pacattack81 said:
That's interesting. At night is when the backlight annoys me. I'd prefer they don't ligh up. Glad they made someone happy though. I'll still wait and hope for an always off feature.
Click to expand...
Click to collapse
Definitely put in your requests through email and at the zentalk forum. Could be coincidence, but I almost feel like the 'always on backlit' was done at a specific person's request (seen here) because it was early on and they were so vocal on the forum for this issue. Also the forum's audience isn't that big - so more of a chance to be heard.
The Simple said:
Definitely put in your requests through email and at the zentalk forum. Could be coincidence, but I almost feel like the 'always on backlit' was done at a specific person's request (seen here) because it was early on and they were so vocal on the forum for this issue. Also the forum's audience isn't that big - so more of a chance to be heard.
Click to expand...
Click to collapse
Thanks for the idea. I signed in, but unfortunately it won't let me post to that board. I wonder why?
Does anyone have the problem where scrolling isnsiepr fast and scrolling is also only nice when their finger in flat on the screen and morning an angle? When I use my left thumb, in an angle it sometimes doesn't scroll proeprly and instead moves very little. It's very annoying.
Yes i have this. It's caused by input lag very high on this Phone !
Yes its horrible..Can not understand that they sell it with such issues and call it master of speed.
Will send it Back in monday
LOL
another fake topic
Why Fake?
This is happening with me 2. Is it hardware issue? Or should I replace it?
Bad news http://en.miui.com/thread-3746297-1-1.html this smartphone is very bad !
I can use this phone through gloves.
I've kind of made the problem go away. Idk if it's a placebo and I've gotten used to it. But I'll end the thread and start another one to state what I've done. You can give me feedback there.
bronze900 said:
I've kind of made the problem go away. Idk if it's a placebo and I've gotten used to it. But I'll end the thread and start another one to state what I've done. You can give me feedback there.
Click to expand...
Click to collapse
I also have the exact problem. The phone suddenly stops responding to some of the touches be it tap or swipe. Then after sometime it responds to all of the touches. How did you fix it?
Sent from my POCO F1 using Tapatalk
dbzgoku said:
I also have the exact problem. The phone suddenly stops responding to some of the touches be it tap or swipe. Then after sometime it responds to all of the touches. How did you fix it?
Click to expand...
Click to collapse
I didn't have something that extreme. But it seems better for me after I turned off mi optimisation in the developers options. Also go to extra settings and pick authorisation. I turned everything off and left settings. I'm about to root my phone as it has been nearly 3 days. There should be a fix in the Mi forums somewherem
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
motherninja said:
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
Click to expand...
Click to collapse
Noob?
I'm a lucky noob... Sorry you got tricked by xiaomi...
yea too many bugs, i am facing this issue as well, touch is really bad, there are times( i may be wrong) but the screen responds even when i hover my finger on it, it has happened quite a few times now
motherninja said:
I'm a lucky noob... Sorry you got tricked by xiaomi...
Click to expand...
Click to collapse
Ermmm maybe you got trick by honor cheating benchmarks
motherninja said:
I think I made a right decision to buy the Honor Play Player Edition instead of Poco F1, lots of complaints everywhere!
Click to expand...
Click to collapse
LOL I have the global version here in Italy and the phone is PERFECT. No one complaints about it. You can check. It's a great phone. Here are all happy about Poco.
nISTHUR said:
yea too many bugs, i am facing this issue as well, touch is really bad, there are times( i may be wrong) but the screen responds even when i hover my finger on it, it has happened quite a few times now
Click to expand...
Click to collapse
Yes. For me it's a functionality rather than a bug. It allows me to use the screen even with gloves on. Also the response will normalise if you install a tempered glass.
lockhrt999 said:
Yes. For me it's a functionality rather than a bug. It allows me to use the screen even with gloves on. Also the response will normalise if you install a tempered glass.
Click to expand...
Click to collapse
I installed tempered glass from the 1st day and getting touch issues. I thought it is software bug. Like, if I swipe left or right and it works as swipe up or down.
Mi post about their miui 10 beta 2, their is written that ghost and multi touch problem will be solved. If miui beta 2 solved these issues then I will install it manually. https://en.miui.com/thread-3935216-1-1.html
I post about the touch issues to poco India in twitter and they replied me to DM to us with contact number and miui version of my device, our team will call you.
Lets see, will they call or not.
maxmog said:
Yes its horrible..Can not understand that they sell it with such issues and call it master of speed.
Will send it Back in monday
Click to expand...
Click to collapse
Try miui 10 it doesn't need anything
Not even a bootloader unlocking just download and flash
I'm having the dreaded touch lag issue on my poco device.
I've sent it back for repair or refund but they refuse to do anything since the touch tests pass.
I tried explaining them my previous 3 years old device is fine and that the poco which is much newer and faster should do this and they don't listen to me, they say that the device is working like the manufacturer intended for it to work.
So, can anyone record a video?
It should only take 2-3 minutes to record and upload. Do it in 480p it doesn't matter as long as it shows the issue.
There are 2 ways to do it, the correct way, and the fast way, I'll write both.
1) Go to about phone, kernel version, tap a few times then CIT testing app will open. (if it doesn't open try again)
Then go to the top right and press the three dot menu, then additional tools, then touch sensor.
Then tap really fast on the edges of the display. If your device is working as intended the touches should all be registered.
2) Download realdrum, and tap really fast on the below drums on the edge of the display, If your device is working as intended the drums should register all the inputs without missing.
Again it's urgent, so I could use all the help I can.
Thank you.
Did you tried your device without a case? I read about cases doing this issued.
darkgizmo said:
Did you tried your device without a case? I read about cases doing this issued.
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Click to collapse
Yes I have.
No change.
Is your device working correctly?
Could you upload a video?
Here's an example video of what the problem looks like.
Ignore that the language is not english, the video was recorded for the shop to see.
https://1drv.ms/v/s!Alh2bAGk6Iy4hQ5-Dc6Tu3UgRQzi
I feel for you. All the 7 pocophone I have tried have this annoying issue. I've complained and asked people about it, and who claims that theirs is working fine is either using Swiftkeyboard (which isn't as fast as Gboard), or simply doesn't know how to test this properly. Maybe they just don't notice it at all, but I doubt there's a single pocophone without this bug, and this is what made me give up on the phone.
v.redd.it/z0ph2ff4eys11
Here's what you probably need.
rylark said:
I feel for you. All the 7 pocophone I have tried have this annoying issue. I've complained and asked people about it, and who claims that theirs is working fine is either using Swiftkeyboard (which isn't as fast as Gboard), or simply doesn't know how to test this properly. Maybe they just don't notice it at all, but I doubt there's a single pocophone without this bug, and this is what made me give up on the phone.
v.redd.it/z0ph2ff4eys11
Here's what you probably need.
Click to expand...
Click to collapse
Jesus christ 7 pocophones?
Wow.
God damn it Xiaomi, how can they release a faulty device and take no responsibility for it?
Samsung went ahead and recalled all the Note 7s that had the battery issue, a much more expensive and higher selling device.
nfsmw_gr said:
Jesus christ 7 pocophones?
Wow.
God damn it Xiaomi, how can they release a faulty device and take no responsibility for it?
Samsung went ahead and recalled all the Note 7s that had the battery issue, a much more expensive and higher selling device.
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Click to collapse
2 returned from a retail store, 2 from amazon, 1 that I tried from a store and 2 more from friends of mine. It's absurd how bad their quality control is. They claim that it's software, just like they claimed the screen bleeding was part of the phone. They're a ****ing joke.
Do you have a screen protector on , or to be more specific, a tempered glass one with the black band? If so this is your issue because the black band is slight raising the contact. Have you tried pressing the device harder to see it it registers?
betterthanjordan79 said:
Do you have a screen protector on , or to be more specific, a tempered glass one with the black band? If so this is your issue because the black band is slight raising the contact. Have you tried pressing the device harder to see it it registers?
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Click to collapse
No screen protector, pressing harder doesn't affected the usage.
Most of the units if not all have this problem, I canceled my order for this phone recently and I'm glad that I did. Xiaomi had to save on something and they did, sadly on the screen. Screens from tianma are known for their not very good quality ( rumors say that they catch afterimages after time ) and it feels bad that it turned out that this phone is a big no no. Screen is a numero uno thing when it comes to a phone, damn u look and type on it so despite the great specification this phone is a crap. People all over miui forum write threads that their pocophones have input lag and ghost touches. Xiaomi knows about it and since a month clam that they gonna fix it via ota updates. Let me tell you something they won't. It's not possible to fix it because it's a faulty digitizer that causes the problem which is obviously a part of the hardware. That's what happens when you try to rock the world with the best spec budget smartphone and u cut costs in the lcd panel area. With all that being said, don't fall for this phone. If you look for the good phone for 300 bucks then better option imo is for example Lg g6. Don't get fooled and stay open minded guys, peace.
exdeee said:
Most of the units if not all have this problem, I canceled my order for this phone recently and I'm glad that I did. Xiaomi had to save on something and they did, sadly on the screen. Screens from tianma are known for their not very good quality ( rumors say that they catch afterimages after time ) and it feels bad that it turned out that this phone is a big no no. Screen is a numero uno thing when it comes to a phone, damn u look and type on it so despite the great specification this phone is a crap. People all over miui forum write threads that their pocophones have input lag and ghost touches. Xiaomi knows about it and since a month clam that they gonna fix it via ota updates. Tell me tell you something they won't. It's not possible to fix it because it's a faulty digitizer that causes the problem which is obviously a part of the hardware. That's what happens when you try to rock the world with the best spec budget smartphone and u cut costs in the lcd panel area. With all that being said, don't fall for this phone. If you look for the good phone for 300 bucks then better option imo is for example Lg g6. Don't get fooled and stay open minded guys, peace.
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Click to collapse
I completely and totally 100% agree with you.
Just waiting right now to get my refund.
I'll most likely get the OP6/T.
I dont have this issue. - using MIUI10 8.10.11
nfsmw_gr said:
I completely and totally 100% agree with you.
Just waiting right now to get my refund.
I'll most likely get the OP6/T.
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Click to collapse
Good decision, refund this crappy phone and get something better. When it comes to me xiaomi just lost a supporter and follower, once Hugo Barra left xiaomi everything started to fall apart ( mi mix 2/2s are not as revolutionary as the first mi mix was or the mi 8 which is nothing else than a iphone x copy ). It's always good to wait and see the very first 3 months after a phone release, usually after this time most of the fails/cons come out. Have a good day anyways
exdeee said:
Most of the units if not all have this problem, I canceled my order for this phone recently and I'm glad that I did. Xiaomi had to save on something and they did, sadly on the screen. Screens from tianma are known for their not very good quality ( rumors say that they catch afterimages after time ) and it feels bad that it turned out that this phone is a big no no. Screen is a numero uno thing when it comes to a phone, damn u look and type on it so despite the great specification this phone is a crap. People all over miui forum write threads that their pocophones have input lag and ghost touches. Xiaomi knows about it and since a month clam that they gonna fix it via ota updates. Let me tell you something they won't. It's not possible to fix it because it's a faulty digitizer that causes the problem which is obviously a part of the hardware. That's what happens when you try to rock the world with the best spec budget smartphone and u cut costs in the lcd panel area. With all that being said, don't fall for this phone. If you look for the good phone for 300 bucks then better option imo is for example Lg g6. Don't get fooled and stay open minded guys, peace.
Click to expand...
Click to collapse
Just tried using CIT as well as really drums. Problem has been solved in latest beta 8.10.18
U can try and confirm. Scrolling on the edges is also smooth now and even keyboard is working fine.
exdeee said:
Good decision, refund this crappy phone and get something better. When it comes to me xiaomi just lost a supporter and follower, once Hugo Barra left xiaomi everything started to fall apart ( mi mix 2/2s are not as revolutionary as the first mi mix was or the mi 8 which is nothing else than a iphone x copy ). It's always good to wait and see the very first 3 months after a phone release, usually after this time most of the fails/cons come out. Have a good day anyways
Click to expand...
Click to collapse
Again you are right.
I became impatient with my old phone and that got the better of me.
Will keep those words at mind next time.
Have a good day as well pal.
sanjay0501 said:
Just tried using CIT as well as really drums. Problem has been solved in latest beta 8.10.18
U can try and confirm. Scrolling on the edges is also smooth now and even keyboard is working fine.
Click to expand...
Click to collapse
Well, it doesn't change the fact that lcd panels in pocophones are poor quality. I don't really believe that they managed to fix it via updates, only time will tell after let's say a month if the problem is fixed. I don't think that it will, it's better to send the phone back, get ur money and wait. There are way better options for example the aforementioned one plus 6.
Working fine for me
For me it is working fine. I can't see the blue line which show the position but the touch is working fine even when I tap it fast. The touch is always registered without the blue lines. You can always see a red dot where you touched.
exdeee said:
Well, it doesn't change the fact that lcd panels in pocophones are poor quality. I don't really believe that they managed to fix it via updates, only time will tell after let's say a month if the problem is fixed. I don't think that it will, it's better to send the phone back, get ur money and wait. There are way better options for example the aforementioned one plus 6.
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Click to collapse
If u own the phone try stable 9.6.25 ( I haven't tried) or beta 8.10.18 ( I have tried with all types of tests) and then comment
sanjay0501 said:
If u own the phone try stable 9.6.25 ( I haven't tried) or beta 8.10.18 ( I have tried with all types of tests) and then comment
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Click to collapse
And you try to understand smart boy that input lag is related to a hardware problem not a software problem, go and check by the way miui forums. There are plenty of people commenting that 9.6.25 didn't fix a thing.
exdeee said:
Well, it doesn't change the fact that lcd panels in pocophones are poor quality. I don't really believe that they managed to fix it via updates, only time will tell after let's say a month if the problem is fixed. I don't think that it will, it's better to send the phone back, get ur money and wait. There are way better options for example the aforementioned one plus 6.
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Click to collapse
Fyi op6 screen has high latency as well