I am having an issue with my phone not reacting correctly to the proximity sensor. When I am in call, the screen shuts off when I put the phone to my face like it is supposed to, however when I remove it from my ear the screen doesn't come back on. I tested the sensor with an app called sensor list, and it is without a doubt working correctly. I have a custom kernel installed. Could that be causing my issue, or is the software just bugged?
Stock, rooted, unlocked, what Rom? Info would be a good starting place.
Sent from my ADR6425LVW using XDA
Stock rom, debloated, rooted, and incredikernel beta 6.
I ordered a new digitizer to replace my mildly scratched one and would like to replace the prox switch while I have it apart. does anyone have any clue where I can get a replacement? Or better yet, what is the exact switch I need. I have an old d1 somewhere, can I Frankenstein that into my rezound to make some abomination?
I recommend testing the sensor itself to rule out whether it is a hardware of a software issue. There are many proximity sensor tester apps in the Play Store.
Edit: NVM, it looks like you already did test it. Disregard this post.
This is what part the Elixir app reads on my Rezound; the phone hardware revision B rather than XA if that has any impact (likely not for this simple part, check under the battery to make sure you have a B model phone if you wish):
when you bring "her" back to life you can watch this
http://www.youtube.com/watch?v=_pQUn2GTymw&feature=youtube_gdata_player
griffstert said:
I recommend testing the sensor itself to rule out whether it is a hardware of a software issue. There are many proximity sensor tester apps in the Play Store.
Edit: NVM, it looks like you already did test it. Disregard this post.
Click to expand...
Click to collapse
the op was from a while back, I have since got my sensor to fail the test. Thus I will replace it. I don't want to send my phone in only to be received by someone in a bad mood who will charge me 650 bucks for unlocking my bootloader. And they will send me a refurbished device that will probably have more problems than this one.
PhantasmRezound said:
This is what part the Elixir app reads on my Rezound; the phone hardware revision B rather than XA if that has any impact (likely not for this simple part, check under the battery to make sure you have a B model phone if you wish):
Click to expand...
Click to collapse
Thanks, I will be in touch with them to find a vendor.
johnwaynegacy said:
the op was from a while back, I have since got my sensor to fail the test. Thus I will replace it. I don't want to send my phone in only to be received by someone in a bad mood who will charge me 650 bucks for unlocking my bootloader.
Click to expand...
Click to collapse
Despite the fact that nobody has actually had that happen yet???
So you will void the warranty instead... so if you really break it, you don't have no repair option at all.
And they will send me a refurbished device that will probably have more problems than this one.
Click to expand...
Click to collapse
This makes more sense... but even then there, it is not 100% you will get a refurbed unit or that you will have problems with what you get.
BTW, my stock unit doesn't turn the display on when you take your face away from the screen. I always have to press one of the volume keys to get the display back on (easier than reaching the power button)
My display stays off as well. Does not seem hardware related to me.
Sent from my ADR6425LVW using XDA
My display stays off as well. Noticed this today when trying to switch to speakerphone. Just press the power button nothing really wrong with it.
krelvinaz said:
Despite the fact that nobody has actually had that happen yet???
So you will void the warranty instead... so if you really break it, you don't have no repair option at all.
This makes more sense... but even then there, it is not 100% you will get a refurbed unit or that you will have problems with what you get.
BTW, my stock unit doesn't turn the display on when you take your face away from the screen. I always have to press one of the volume keys to get the display back on (easier than reaching the power button)
Click to expand...
Click to collapse
I have already had this phone apart and the little green void sticker is already gone.
I guess if everyone is having this same issue, it must be a design flaw. I doubt I will correct it by changing the sensor. The screen is supposed to come back on when you remove the phone from your face, unless that's a software bug in sense.
The real question is does it work in 100% stock Gingerbread no custom anything. If it does work then it could be a app or the kernel if it doesn't work then its hardware.
How is this such a hard concept for people to grasp?
Sent from my ADR6425LVW using XDA
jazzyjames said:
The real question is does it work in 100% stock Gingerbread no custom anything. If it does work then it could be a app or the kernel if it doesn't work then its hardware.
How is this such a hard concept for people to grasp?
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
If you look at my op I was on 100% stock gingerbread other than a kernel. If everyone has the same problem, yes it is hardware related, but it is a design flaw. It is unlikely that everyone who posted has a bad proximity sensor.
Yes I did read and as you just posted your not on 100% pure stock. You said stock rom, but never said stock ics or gingerbread but like I said best way to test is go 100% stock no mods at all and even go the route of no extra apps, it may seem extreme but its crazy all apps that can cause issues.
Sent from my ADR6425LVW using XDA
Here is the real question. Does your screen always go off when you cover the sensor. Mine does not. I have to try several times, and when it finally does turn off, it only sometimes comes back on. other times, I have to press the power button. Who else is experiencing this?
Mine acts as if it had no proximity sensor at all. Programs say it does, but it always reads that something is zero cm. away from it... power button is the only way I've found to turn the screen back on.
I bet a lot of HTC phones have this issue. When I searched the number for this sensor, a lot of their phones came up as results. I think we are all running bugged hardware.
Related
I know that there are topics made about this issue. I'm wondering though how many of you actually have it. The main culprit from my research seems to be that the OTA has some bugs that is making the Camera go on the fritz.
If this indeed is true, then would another OTA fix it? My return date is tomorrow so I have some time to think before I exchange it for a fresh new one. If it indeed is a OTA issue, then I don't want to exchange it since I have applied a nice screen protector.
i doubt its the ota. i took all of the ota so far. i have no issue with camera.
Really? That's disheartening..
I googled "evo 3d camera freeze" and many, many people held discussions in other forums about their camera freezes. A lot of them also pointed out that they didn't have the problem until after installing the OTAs.
I really don't know what to do.
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
Thanks. I think I'll just keep the phone.
Worst comes to worst, I'll still be covered under HTC's warranty and can schedule a free repair with them. Sure I'll be phoneless but it's better than exchanging a otherwise perfectly functional phone and risking getting a phone that's worse.
Same here I have that problem to and I have latest ota. Hopefully this gets fixed.
Sent from my PG86100 using Tapatalk
mikeyxda said:
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
Click to expand...
Click to collapse
The other thing that I like to point out is..
Why isn't this a bigger issue than it is? Is it mainly because, those who don't have this issue did NOT take the OTAs? I know that everyone is waiting for root so most people on here probably did not take the OTA to ensure full root functionality. I mean that's assuming the main factor for freezing is from the OTAs (which some lucky ones who did install the OTA didn't get this issue like the above.).
I don't know. I just feel like this issue isn't widespread for HTC to notice. :/
My camera is extremely buggy. I did the OTA so that I could see the Green Hornet (Which never worked for me :'( Only option is to buy it) and now my camera is all but totally worthless it locks up so bad
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
alanmv567 said:
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
This is what they told me as well. The support rep assured me that the phone might need repairs. I mean, they are a big company, so they probably don't want a big issue like this being on the front page to Engadget. So they're most likely downplaying all the issues and we can hope that a fix in the near future is out there...
blkout01 said:
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
Click to expand...
Click to collapse
Whoa. This is exactly my problem. Except, mine isn't getting worse but if you have anymore info on this issue, feel free to speak your mind. I do feel your pain brother, I love photography and thought this would be my point and shoot while shopping for a DSLR.
I too am experiencing the freeze up once in a while but my main gripe is well yes it is a down step from the 8meg pixel camera on the original EVO, and I understand that but I came from the Hero with a 5meg camera also and it seems to take sharper and better quality photos than my 3vo...of course in 2D. A little disappointed to say the least.
So far tempt rooting doesn't seem to make the freezing stop. Oh well...I haven't found much use for the camera as of lately. The phone itself is flawless though..
This is my second Evo 3D and both did it. Same issues as discussed here. This is how I can seem to "force" it. If I take a picture and the preview is up and I touch the screen before the preview goes away then it stays of the preview. Have to close and restart camera bunch. Also if I am in the camera and I hit the little thumbnail in the lower left to go to the gallery, also stuck on the first preview it brings up. SOMETIMES if I close the camera and then go to the actual Gallery and then come back to the camera it will work.
I also experience these type of issues when switching from 2D to 3D. Again, this is my second (I had to return the first one fore defective screen) and they both had the exact same behavior. Both BEFORE and AFTER OTA.
It is actually very embarrasing to try to show off your new technology and it freezes everytime you try to show it off. I have had several people just laugh at it. "Yeah nice phone."
If you absolutely do not have to. Don't exchange it. My phone works flawlessly minus the camera freezing and I ended up not taking the risk of getting a phone with a myriad of issues in this forum.
As soon as HTC sends out another OTA fixing this, as I'm sure this is a software issue, I will be extremely pleased.
yeah i dont know what to do, because htc is assuring me that it could be hardware related. Although i dont think thats the case since it hasnt fully failed yet. Camera app works to a point where i start messing with the 2d/3d switch or hold the phone from portrait mode to landscape mode.
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
chlehqls said:
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
Click to expand...
Click to collapse
thanks for your response, i guess we'll just play the waiting game since everything else works flawlessly on this phone
I took all ota's. No camera bugs here.
Sent from my 3rd Dimension of Evolution
The issue is the SD card.
The factory one is SLOW. It takes time to write to a slow card....hence camera lag while it's writing the image file.
That was tough....next.
First of all hi everybody. now my problem: when I went to bed yesterday I noticed that somehow my evo vibrated not as strong and fast as it does normally. I then restarted my phone, let it off over the night, but the issue is still there.
To describe it more precise: short vibrations(eg soft keys) still work fine, but for example SMS income vibrations or long vibrations are really weak. And they are getting even weaker the longer the vibration is.
My question now is, could there be any software problem causing this or is this completely a hardware issue? If yes you think HTC will repair it? Even if I have a custom rom and s-off?
Thanks a lot for your answers.
Sent from my HTC EVO 3D X515m using XDA
binux-project said:
First of all hi everybody. now my problem: when I went to bed yesterday I noticed that somehow my evo vibrated not as strong and fast as it does normally. I then restarted my phone, let it off over the night, but the issue is still there.
To describe it more precise: short vibrations(eg soft keys) still work fine, but for example SMS income vibrations or long vibrations are really weak. And they are getting even weaker the longer the vibration is.
My question now is, could there be any software problem causing this or is this completely a hardware issue? If yes you think HTC will repair it? Even if I have a custom rom and s-off?
Thanks a lot for your answers.
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Well to answer your question it could be either hardware or software. There are roms and kernels out there that effect the haptic feedback (vibration) so to make sure it isn't the software make a nand of your current set up and flash something else to see if the results change, I'm on the latest mean ROM build 42 and I have no haptic feedback issues at all here. I believe there are also apps on the market that will test the vibrating motor in your phone. If intact it is a hardware issue you should probably call your local sprint store and ask the technician what to do. Sometimes they will just Exchange your phone with a refurbished device at no charge ( with insurance ) . And finally to the root and s off issue again some of the techs don't care at sprint but if you need to just explore the development thread and return to stock.
Hope it helps
****'ll Buff Out
Goose0121 said:
Well to answer your question it could be either hardware or software. There are roms and kernels out there that effect the haptic feedback (vibration) so to make sure it isn't the software make a nand of your current set up and flash something else to see if the results change, I'm on the latest mean ROM build 42 and I have no haptic feedback issues at all here. I believe there are also apps on the market that will test the vibrating motor in your phone. If intact it is a hardware issue you should probably call your local sprint store and ask the technician what to do. Sometimes they will just Exchange your phone with a refurbished device at no charge ( with insurance ) . And finally to the root and s off issue again some of the techs don't care at sprint but if you need to just explore the development thread and return to stock.
Hope it helps
****'ll Buff Out
Click to expand...
Click to collapse
Thanks mate, now I can promise you that it is NOT a software issue, because the vibration when you turn on the evo also got weaker and it happend just while i was using my evo. i just suddenly noticed that the vibration was not so intense anymore.
Actually I have no Sprint in Germany, but I contacted my local distributor and I will give it to him. Maybe he can do something for me
Anyway thanks a lot for your answer!
Maybe this would work for you. If you adjust the vibrations up to 3500 or better it should be stronger .
http://forum.xda-developers.com/showthread.php?t=1626756
Also there is a thread I just read that talks about how to replace the vibrator motor. He says that you can get them for about $5 on the internet.
Good Luck
I know this may look like a "first post" SEARCH kind of thread but I'm a long time lurker I am on a rooted ICS CleanROM 4.5 and after much diagnostics I've concluded there is a physical issue with the phone that is causing my prox sensor to fail. I have the typical symptoms most of you have with bad prox sensors- pull the phone away and it may come back on or you push power on and it immediately turns back off. What is the point of having a phone with simultaneous voice/data if you can't use your apps on calls?
I know many have had some success with blowing dust out but that's not the case here. When I push down on the upper right hand corner of my screen with Androsens fired up my prox sensor will start working perfectly. As i start using the screen the prox sensor will go dead again until I push hard on the upper right of the LCD. This appears to be a build flaw in these phones and I'm out of warranty and sick of it so I want to kill the feature.
Is there ANY way to completely disable the phone from turning the LCD off during calls? Good solution for those of us with this issue that are done dealing with the hardware with no resolution in sight. I know there was a property you could drop into the build prop on GB of "gsm.proximity.enable=false" but this doesn't have any effect in ICS. Thoughts?
Have this same problem it drives me up the wall. Not sure how to fix it.
Sent from my ADR6425LVW using xda app-developers app
Yeah I've seen a lot of thread with people ditching the rezound all together because of this one stupid issue... seems like something that can be management in the software
Well, if you are out of warranty, you could always open it up and clean it. I have to do it about every two months.
AZKlaus said:
I know this may look like a "first post" SEARCH kind of thread but I'm a long time lurker I am on a rooted ICS CleanROM 4.5 and after much diagnostics I've concluded there is a physical issue with the phone that is causing my prox sensor to fail. I have the typical symptoms most of you have with bad prox sensors- pull the phone away and it may come back on or you push power on and it immediately turns back off. What is the point of having a phone with simultaneous voice/data if you can't use your apps on calls?
I know many have had some success with blowing dust out but that's not the case here. When I push down on the upper right hand corner of my screen with Androsens fired up my prox sensor will start working perfectly. As i start using the screen the prox sensor will go dead again until I push hard on the upper right of the LCD. This appears to be a build flaw in these phones and I'm out of warranty and sick of it so I want to kill the feature.
Is there ANY way to completely disable the phone from turning the LCD off during calls? Good solution for those of us with this issue that are done dealing with the hardware with no resolution in sight. I know there was a property you could drop into the build prop on GB of "gsm.proximity.enable=false" but this doesn't have any effect in ICS. Thoughts?
Click to expand...
Click to collapse
How are you out of warranty? The phone hasn't been out for a year yet...
Mine just started doing this after I updated to the leaked global ruu. Don't talk on the phone much so haven't looked much into it.
Sent from my ADR6425LVW using Tapatalk 2
AshtonTS said:
How are you out of warranty? The phone hasn't been out for a year yet...
Click to expand...
Click to collapse
? I'm 3 months out of warranty.
Sent from my ADR6425LVW using xda premium
RomsWell said:
? I'm 3 months out of warranty.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Not possible. Htc warranty is 1yr from original purchase date of phone. Phone came out last November
Sent from my ADR6425LVW using Tapatalk 2
This is beyond cleaning, the phone is immaculate and I already did that dance. And again, this is an asinine design flaw- I'm perfectly okay with (as I'm sure many of us would be) to just manually turn on and off the screen while on a call. There has to be a way to nuke this
Is this a general ICS issue or just certain ROMs?
If it's because anything official and didn't happen on GB, wouldn't it be able to be fixed with an OTA?
No this is sadly 100% a hardware issue being that the sensor will come back on when pressing down on the upper right of the screen. I've seen other posts where pushing on the screen has temporarily reengaged this as well. The "cleanings" that are being done I'm confident have nothing to do with the cleaning itself but of putting pressure in the right spots while cleaning.
Is this potentially something that could be addressed with the new open source projects coming out?
On Gingerbread, you could edit & add this to your build prop to disable the proximity sensor:
gsm.proximity.enable=false
Problem is, this doesn't work on ICS. I've read people Hex editing files in order to disable it while running ICS.
Off topic: Finally hit 1000 posts!
HTC Rezound
nrfitchett4 said:
Not possible. Htc warranty is 1yr from original purchase date of phone. Phone came out last November
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Mine is out of warranty too. It was a replacement for my thunderbolt, it cane with a 90 day warranty.
Sent from my ADR6425LVW using Tapatalk 2
luis86dr said:
On Gingerbread, you could edit & add this to your build prop to disable the proximity sensor:
gsm.proximity.enable=false
Problem is, this doesn't work on ICS. I've read people Hex editing files in order to disable it while running ICS.
Off topic: Finally hit 1000 posts!
HTC Rezound
Click to expand...
Click to collapse
Haha and that 1000 was a repost I mentioned the GB fix in the original post and that's what's driving me nuts about this! There has to be a build prop toggle that I can use.
I think I've figured out how to disable the sensor. Seems to work for me on Venom Rom. If someone wants to test pm me.
HTC Rezound
roosxter said:
Mine is out of warranty too. It was a replacement for my thunderbolt, it cane with a 90 day warranty.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
If you pay for the $6.99 insurance you still have warranty. Its extended warranty that I believe is for as long as you own the phone and switches to any other phone you get as a replacement. I've gone from Thunderbolt-Bionic-Rezound-S3 all with same warranty. So as long as you pay for that you still have warranty and are all good if you don't pay for that then you still have warranty threw HTC till November.
Sent from my Sense 4 ICS Rezound
This still work on ics
Sent from my ADR6425LVW using xda premium
cflo360 said:
This still work on ics
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1874297
HTC Rezound
i Know but this code or script still works gsm.proximity.enable=false
cflo360 said:
i Know but this code or script still works gsm.proximity.enable=false
Click to expand...
Click to collapse
On gingerbread. Didn't work on ICS for me.
HTC Rezound
Curious to know how many other people are having issues with their proximity sensor while using a AOSP rom. I have been using Antp's "le n00b" (lol) AOSP CM9 Kang and have been having issues with my device locking up during calls. So I started to investigate more into the problem and have tried multiple fixes, nothing seems to work. I've took it a step forward just to determine whether my proximity sensor has just recently gone bad. I restored my backup of Venom and walaa, my sensor is working normally. No lockups, or any misbehaving. Only thing I find weird is some people have the issue, and some don't. Many factors come into this, I know... But my screen would only lock up if I was in a room with dim lighting. When I was outside in the sun, worked smooth. Would really like some feedback on this if you guys don't mind. Thanks!
HTC Rezound
Try a fresh install of the latest build. Report back after lol
Sent from my aokp_tenderloin using Tapatalk 2
antp121 said:
Try a fresh install of the latest build. Report back after lol
Sent from my aokp_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
Lol will do. I got a replacement on the way anyway, but I will surely report back on this with my current rezound. Thanks a lot.
HTC Rezound
luis86dr said:
Lol will do. I got a replacement on the way anyway, but I will surely report back on this with my current rezound. Thanks a lot.
HTC Rezound
Click to expand...
Click to collapse
No problem
Sent from my aokp_tenderloin using Tapatalk 2
Yup, still an issue on new build for me. Hopefully replacement has a working prox sensor.lol
Sent from my Xoom using xda app-developers app
luis86dr said:
Yup, still an issue on new build for me. Hopefully replacement has a working prox sensor.lol
Sent from my Xoom using xda app-developers app
Click to expand...
Click to collapse
It must be on your end. Mines fine. Anyways, good luck
Sent from my aokp_tenderloin using Tapatalk 2
I've got this problem too. I don't have to be in the middle of a call for my phone to freeze though. I checked with the Android Sensor app and it doesn't toggle between 0 and 9 (cm? I don't have my phone on me right now) like someone else reported. I have to turn off the screen (which takes a few seconds after pushing the power button), and then when I turn it back on the phone works normally.
Another detail I found though is that even though the display "freezes", it still accepts input. If the screen freezes, and then I press the home button, when I turn the screen off and then back on, I'll be on my home screen. Not in the app that I had running. Same with the other cap buttons, keyboard, on-screen buttons. If it was an issue with the proximity sensor, I would think the screen would just turn off and not accept input, right?
The ROM isn't at fault here, it is a hardware issue of the sensor getting dust in it. Simple as that.
Yeah, it's not Rom related. It's definitely a hardware issue and if your still under warranty I would take action ASAP. My replacement should be here tomorrow so crossing my fingers its problem free.
HTC Rezound
luis86dr said:
Yeah, it's not Rom related. It's definitely a hardware issue and if your still under warranty I would take action ASAP. My replacement should be here tomorrow so crossing my fingers its problem free.
HTC Rezound
Click to expand...
Click to collapse
Well it may not be ROM related, sure. But I don't think it's a physical problem with the hardware either. luis, you said yourself when you restored back to Venom your 'sensor is working normally' and you had no hiccups. I didn't have the problem under CleanROM DE either.
Maybe the problem is in dmeadow's kernel. It is beta after all
wildfirewolf said:
Well it may not be ROM related, sure. But I don't think it's a physical problem with the hardware either. luis, you said yourself when you restored back to Venom your 'sensor is working normally' and you had no hiccups. I didn't have the problem under CleanROM DE either.
Maybe the problem is in dmeadow's kernel. It is beta after all
Click to expand...
Click to collapse
It's happening on Venom for me now. Only difference is I can hit power button to get my screen back.
HTC Rezound
Ah, damn. Alright, maybe it was just an unfortunate coincidence that the timing for when this started happening matched up with when I started flashing the newer ROMs/kernels.
Different ROMs detect it differently. It IS a hardware issue.
Found out how to disable the sensor completely. Testing it out now. So far so good.
Edit: Sensor disabled and sticks after reboot. If anyone with sensor issues wants this mod, pm me. I want someone else to test this out.
HTC Rezound
I'll give it a shot luis!
wildfirewolf said:
I'll give it a shot luis!
Click to expand...
Click to collapse
OK, so I've made two flashable zips. One enables and the other disables the proximity sensor. Flash normally thru recovery, no wipes needed.
I've tested them both and it works flawless for me so far.
ICS Proximity Sensor Disabler
ICS Proximity Sensor Enabler
Let me know how it works for you. Thanks!
Sent from my Xoom using xda app-developers app
The proximity sensor in this phone is a problem. Mine wasn't working at all, so I got a replacement. Got it and set it up yesterday and this one works....kinda. It works mostly correctly in bright light..outdoors, in an office, etc. It doesn't work correctly in low light...at night, in my house, etc. However, I can make it work temporarily by rubbing my thumb across the top of the phone over the Verizon logo for a few seconds. That will make it work for between 10 seconds and a minute or so. It seems to be IR/heat related, as even in bright light it sometimes needs help. I think I might just going to disable this one and deal with it.
shrike1978 said:
The proximity sensor in this phone is a problem. Mine wasn't working at all, so I got a replacement. Got it and set it up yesterday and this one works....kinda. It works mostly correctly in bright light..outdoors, in an office, etc. It doesn't work correctly in low light...at night, in my house, etc. However, I can make it work temporarily by rubbing my thumb across the top of the phone over the Verizon logo for a few seconds. That will make it work for between 10 seconds and a minute or so. It seems to be IR/heat related, as even in bright light it sometimes needs help. I think I might just going to disable this one and deal with it.
Click to expand...
Click to collapse
Yeah, these sensors are horrible. Its not a show stopper, but it does suck to have these issues with a device we paid good money for.
Sent from my Xoom using xda app-developers app
Question to those who have done it, how far do you have to tear down the device to get to the sensors? Are they attached to the motherboard or are they in the display? The guides and videos I've seen revolved around replacing the display/digitizer, and I haven't been able to tell exactly where the sensors live.
Sorry luis! I went to sleep between my post and your post so didn't test last night. I'll flash it right now and get back to you on whether my display freezes anymore while I'm out today.
---------- Post added at 10:40 AM ---------- Previous post was at 10:26 AM ----------
I had my first freeze up already. I checked with the Android Sensor Box app and the proximity sensor is still registering values (0 cm if I cover it, or 9 cm if I don't, no in between).
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem， Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem， but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
Click to expand...
Click to collapse
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
Click to expand...
Click to collapse
Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get