Wired headset problem, need help fast - Motorola Droid RAZR

Hello people, I've recently bought Motorola RAZR, but today I've discovered a serious problem with it. If anyone has ever seen something like it, I would appreciate help right now, as I want to take it back to the store in the morning if I don't solve this, which is a shame, it's a very nice phone.
When I play audio on the wired headset that came with the unit, regardless in which audio player (tried 3 different), YouTube, any sound at all, it comes weak and distorted. To give you some idea, it's much like the sound that you get when you don't plug in your headset all the way, but this one is definitely in place. Here comes the weird part - when I press the button on the headset sound goes back to normal and stays that way as long as I hold the button! Tried with ZTE headset from my other phone, exactly the same thing happens. Sound is also good when I plug in the regular speakers in the jack. Sound is good on built in speakers, no issues there, just with headset.
I've already tried cleaning the audio plug from lint, no change. I've searched the whole of internet, but could not find a similar problem. Please help!

laserburn said:
Hello people, I've recently bought Motorola RAZR, but today I've discovered a serious problem with it. If anyone has ever seen something like it, I would appreciate help right now, as I want to take it back to the store in the morning if I don't solve this, which is a shame, it's a very nice phone.
When I play audio on the wired headset that came with the unit, regardless in which audio player (tried 3 different), YouTube, any sound at all, it comes weak and distorted. To give you some idea, it's much like the sound that you get when you don't plug in your headset all the way, but this one is definitely in place. Here comes the weird part - when I press the button on the headset sound goes back to normal and stays that way as long as I hold the button! Tried with ZTE headset from my other phone, exactly the same thing happens. Sound is also good when I plug in the regular speakers in the jack. Sound is good on built in speakers, no issues there, just with headset.
I've already tried cleaning the audio plug from lint, no change. I've searched the whole of internet, but could not find a similar problem. Please help!
Click to expand...
Click to collapse
I don't think this will help seeing as the problem appears to be fixed upon pressing the headset button, but have you disabled the media audio effects under the sound settings? By default they are set to on and sound terrible.

milkshed27 said:
I don't think this will help seeing as the problem appears to be fixed upon pressing the headset button, but have you disabled the media audio effects under the sound settings? By default they are set to on and sound terrible.
Click to expand...
Click to collapse
Tried it already, nothing.

What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk

tgeigel said:
What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
Then stay away from all Monster/Beats headsets. None of the controls work with Android phones :{

tgeigel said:
What headset came with the phone? I bought 2 razrs none came with headsets if anything my problem is finding a pair with controls that work.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
GSM RAZR comes with a headset. Instead of an SD card, I suppose. As packed-in headsets go, there's worse out there, but that's not saying much.

XGear said:
Then stay away from all Monster/Beats headsets. None of the controls work with Android phones :{
Click to expand...
Click to collapse
I use beats on my Droid Razr
Ask us any Android Related Question @FeraLabsDevs on Twitter or @HowToMen

Laserburn. You have the wrong headphones. Its happened to me before
Ask us any Android Related Question @FeraLabsDevs on Twitter or @HowToMen

I took it to the store this morning, they told me it's probably the wrong headset. They will order one today and I will pick it up after work. Let's see if that solves the issue, the sound on this phone otherwise seems very loud, I will take that as a just compensation for the grainy pentile screen.

onslaught86 said:
GSM RAZR comes with a headset. Instead of an SD card, I suppose. As packed-in headsets go, there's worse out there, but that's not saying much.
Click to expand...
Click to collapse
Oh ok I see
Sent from my DROID RAZR using Tapatalk

One thing I noticed with my headset that came with is, the microphone is on the right ear piece. So I believe they are reversed.
My LG and Samsung both had the mic on the left side.

They gave me another headset, which is kind of weird, microphone is in the middle and there is no markings to show which ear bud is left or right. Press on the button doesn't stop the music, but activates voice commands instead. Headset is also somewhat quieter than the old one, but it at least works.

Related

[Q] Mic Turns off when headset(Aux) plugged in on thunderbolt

I have been using a standard aux(3pole) cable with my Droid, Droid 2 and HTC Incredible, to connect it to my car speakers and listen to music. The nice part is all those phones did not turn off the mic on the phone. The thunderbolt turns off the mic so when I get a call I hear the person on the other line through my car speakers but he doesn't hear me(mic turns off). Any one know if it is possible to enable the phone mic to stay on? I am open to mods or roms, i just really need this to work.
Kinda frustrating because it works with my other phones.
This is very frustrating. As far as I know, there is no way around this yet. We'll have to wait for either an HTC software update or something Like CM7 to fix it. I wouldn't get my hopes up for HTC to fix it, since they are saying that the phone was designed to act like this. I think our best bet is to email HTC with the issue. They can't ignore ti if they are getting thousands of complaints about it... can they?
i hope cm7 will take car of it. I have cm6 running on the incredible and it works just fine.
Its a safety issue in my mind, it lets me drive hands free with just an aux cable. Instead of fiddling with it to make it work. This is the only thing that i dont like about the Thunderbolt.
this is extremely frustrating. I used to use that all the time on my OG droid and on my atrix.
totally lame! I hate to say it but I'm starting to miss my incredible.
here is a solution http://cgi.ebay.com/ws/eBayISAPI.dl...49206&ssPageName=STRK:MEWNX:IT#ht_2617wt_1141
I got 2 of these, 1 for each car and it works perfectly. Hope this helps.
Remember seeing a code snippet either on irc or twitter yesterday that looked like HTC hard coded the headset value into the software so it thinks anything plugged in has a mic.
When this happens I just hit the speaker button on the phone and the mic comes back on, not the best solution but at least something for now.
Just got off of the phone with an HTC Support Rep. He did some digging and discovered that this model has issues with headsets that have volume controls on them (e.g. iPhone headset). He had no idea for a fix, no other information available. I asked him to open a support ticket in my name, however. <== Anxiously awaiting to see if CM7 resolves this issue too.
Any news
has anyone heard anything more about this it is really annoying
I just can add that ZTE Blade (San Francisco), behaves the same way.
Right now on CM7.1 (2.3.7)
I'm already thinking about using an auxiliary cable with mic to connect the phone to my car as pointed out by vitsdroid.
I use the inline mic for my car setup so that I can answer a call which I am listening to music.
If its an important call then I switch to a wired heardset/mic which is alot quieter for the person on the other end of the call.
Found this in another thread...
RicoX9 said:
Took me a while to find this (from teambamf forums)
Settings -> Call -> TTY -> TTY VCO
Works like a champ. I have a really good set of headphones I listen to music and audiobooks on. They're very durable and sound pretty good. First set I've had that lasted me more than 4-6 weeks. No inline microphone. Now I can just use the on-board mic.
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA App

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

[Q] Problem with Ear Buds.

Hi Everyone...Question where is the code behind the earbuds? Reason I am asking is that I plug my earbuds in and I can hear just fine but the person on the other end can't hear me. If I set TTY to VCO it works but audio stinks. Is this a Radio/ROM/KErnel issue??? Or do I need to unroot and take it back lol...someone please let me know!!!
Thanks!!!
it can be either or...
i found when using some AOSP roms(mainly older versions of CM7) people had a hard time hearing me.
currently i'm using CM7 1.6.1 and that's not an issue anymore.
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
BuffoGT said:
In case anyone sees this it was actually a hardware problem, got a replacement phone and used the same ROM/kernel and all worked perfectly...the tech said that the saulder connections on the ear buds goes out easily...
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Having a similar issue with ALL types of wired headsets. Posted in the General section and hoping to get some devs attention in it. Did some general Google searching and apparently by manufacturer design (thanks HTC!), when headsets are plugged in (not headphones mind you, diff is if it includes a mic), the mic disables on both the phone and the mic in your chord. You can bypass the disabling of the phone mic by changing the TTY mode but the quality is poor and still does not allow you to use your headset mic.
If you use regular headphones, the phone will show the headphone icon (again, not the headSET icon (with the boom mic in the pic)) and you can still use the mic from the regular phone. The problem I have here is it still requires me to walk around with my phone in the air as if it were on speakerphone.
I'm assuming devs can tweek this and I am 99% positive, previous headsets with my TB did NOT have this problem. I've used a mix of GB, AOSP, and Froyo roms (current), and have NOT found a way to get my headset (with mic built into the chord) to work. Extremely frustrating.

Bad / low audio from this phone

Hey guys, does anyone have this issue? The audio from the loudspeaker is just crap, and also the position of it is away from the screen?? What sense does that make? I'm trying to watch a video, not broadcast the video's audio to everyone in my general area (except me).
Now that's a physical problem and can't be fixed. What I'm really mad / inraged about is the jack audio. Any type of headphones I plug into is extremely quite. Compared to my old phone (xperia play) I can't hear anything....is this normal? Does anyone else have any similar problems? I can't even wear these outside and listen to music, the wind and car noise is far louder. I'm forced to bring my old xperia play instead just to hear something (which btw, it's like twice as loud on this phone) and if that's going to be the case every day then it's time to sell this Evo 3D.
Another side note is that the range of the audio is also not very good, I can hear it struggle with high ranges as it makes "pops" in the audio...very disappointing..
coreyon said:
Hey guys, does anyone have this issue? The audio from the loudspeaker is just crap, and also the position of it is away from the screen?? What sense does that make? I'm trying to watch a video, not broadcast the video's audio to everyone in my general area (except me).
Now that's a physical problem and can't be fixed. What I'm really mad / inraged about is the jack audio. Any type of headphones I plug into is extremely quite. Compared to my old phone (xperia play) I can't hear anything....is this normal? Does anyone else have any similar problems? I can't even wear these outside and listen to music, the wind and car noise is far louder. I'm forced to bring my old xperia play instead just to hear something (which btw, it's like twice as loud on this phone) and if that's going to be the case every day then it's time to sell this Evo 3D.
Another side note is that the range of the audio is also not very good, I can hear it struggle with high ranges as it makes "pops" in the audio...very disappointing..
Click to expand...
Click to collapse
My audio has always been fine, but maybe you could try using an EQ or something (might need to be rooted)
DarkRazorZ said:
My audio has always been fine, but maybe you could try using an EQ or something (might need to be rooted)
Click to expand...
Click to collapse
It's possible that my phone is faulty, but let me ask you this; what volume is your phone at when you think it's fine? I have to place mine at max to be "fine", not great, but fine. While the xperia play is at 50% being just fine.
coreyon said:
It's possible that my phone is faulty, but let me ask you this; what volume is your phone at when you think it's fine? I have to place mine at max to be "fine", not great, but fine. While the xperia play is at 50% being just fine.
Click to expand...
Click to collapse
I personally keep mine at 30% - 40%, it's a comfortable volume. Anything past 70% is a bit too loud. Do you think it may be your headphones..? Or it could possibly be a software issue like your ROM.
DarkRazorZ said:
I personally keep mine at 30% - 40%, it's a comfortable volume. Anything past 70% is a bit too loud. Do you think it may be your headphones..? Or it could possibly be a software issue like your ROM.
Click to expand...
Click to collapse
Originally I thought it was my rom, so I flashed another; same issue, so then I flashed the RUU...same issue. Tried different headphones, same issue, tried the same headphones on different devices...works completely fine at loud audio. Guess the phone is screwed. It already doesn't have any gsm radio connectivity.
coreyon said:
Originally I thought it was my rom, so I flashed another; same issue, so then I flashed the RUU...same issue. Tried different headphones, same issue, tried the same headphones on different devices...works completely fine at loud audio. Guess the phone is screwed. It already doesn't have any gsm radio connectivity.
Click to expand...
Click to collapse
Yeah, a hardware issue would make sense if nothing else is working.
DarkRazorZ said:
Yeah, a hardware issue would make sense if nothing else is working.
Click to expand...
Click to collapse
Are you using the HTC headphones? Because after plugging in the original HTC headphones it came with, I found that these headphones are loud and working correctly. So it seems that any other 3rd party headphones will not duplicate the same result. That is unfortunately because I hate the htc ones, they don't cancel out background sound at all. They all have the exact same jack, 3 rings, same size, etc. But the HTC one is different. When plugging those headphones into my xperia it gives an error and says they aren't supported. So it's obvious that HTC put some type of technology into them that differs them from regular headphones.
Edit: Alright, so I tried yet another pair of headphones lying around and they work fine too. Is it possible that I tried the worlds only two headphones that don't work well with this phone? In any case, I'm no longer mad about the jack audio, it's obviously fine. But the loudspeaker is and always will be an issue, which sucks but oh well.
coreyon said:
Are you using the HTC headphones? Because after plugging in the original HTC headphones it came with, I found that these headphones are loud and working correctly. So it seems that any other 3rd party headphones will not duplicate the same result. That is unfortunately because I hate the htc ones, they don't cancel out background sound at all. They all have the exact same jack, 3 rings, same size, etc. But the HTC one is different. When plugging those headphones into my xperia it gives an error and says they aren't supported. So it's obvious that HTC put some type of technology into them that differs them from regular headphones.
Edit: Alright, so I tried yet another pair of headphones lying around and they work fine too. Is it possible that I tried the worlds only two headphones that don't work well with this phone? In any case, I'm no longer mad about the jack audio, it's obviously fine. But the loudspeaker is and always will be an issue, which sucks but oh well.
Click to expand...
Click to collapse
Nope, using third-party (JVC) headphones. Good to see you've got it sorted out though. Also I agree about the loudspeaker, it's a piece of crap. My old Evo 4G had a better one.
My phone is quite loud!
On mwakious Rom and it has tweaked audio settings.
It's gsm but maybe try the xloud mod available. Should improve audio volume
Sent from my HTC EVO 3D X515m using Tapatalk 2

Phone won't recognize my headphone's mic and buttons (volume-play music)

Hi!
I'm having some strange issues reggarding the use of headphones.
Recently I bough a pair of Razer Hammerhead pro v2 headphones from a retailer. They are brand new, and work just fine in other cellphones (Motorola or LG) and even my computer.
But, as it turns out, they do not work properly on my phone.
Let me elaborarte: I already have a pair of Philips headphones with a dedicated play/stop music button and microphone, and they work just fine with the cellphone. But, whenever I plug my new headphones on the phone, the "headphones with mic" icon shows once on my notification screen and then just banishes, leaving me with an icon that looks like a pair of "regular headphones", not recognizing the mic. or buttons.
I've read some people online experiencing the same issue as me. And, even though you can ACTUALLY hear a conversation or music with the headphones, the mic. and buttons just don't work. Is almost as if they were non existent to the phone.
I've already tried different apps that allow you to mock you cellphone to bypass this issue, but they don't work.
Any suggestions?
Nazghul said:
Hi!
I'm having some strange issues reggarding the use of headphones.
Recently I bough a pair of Razer Hammerhead pro v2 headphones from a retailer. They are brand new, and work just fine in other cellphones (Motorola or LG) and even my computer.
But, as it turns out, they do not work properly on my phone.
Let me elaborarte: I already have a pair of Philips headphones with a dedicated play/stop music button and microphone, and they work just fine with the cellphone. But, whenever I plug my new headphones on the phone, the "headphones with mic" icon shows once on my notification screen and then just banishes, leaving me with an icon that looks like a pair of "regular headphones", not recognizing the mic. or buttons.
I've read some people online experiencing the same issue as me. And, even though you can ACTUALLY hear a conversation or music with the headphones, the mic. and buttons just don't work. Is almost as if they were non existent to the phone.
I've already tried different apps that allow you to mock you cellphone to bypass this issue, but they don't work.
Any suggestions?
Click to expand...
Click to collapse
AGREE. Also, if you can check that if you keep pressing the handsfree jack down, the mic works???
hamza.ejaz27 said:
AGREE. Also, if you can check that if you keep pressing the handsfree jack down, the mic works???
Click to expand...
Click to collapse
Yeaj, I tried that already but it doesnt work. And it wont work because I think that this is a MIUI related problem.
Any suggestions?
My mic works if I keep the handsfree jack at a certain position or keep pressing it. May be it's a hardware problem or handsfree problem. Who knows!!!
Last reply.
My issue is SOLVED.
Turns out there was dust settled down in the jack.
SOLUTION: Take an ear bud, dip it in petrol and clean the headphone jack with it.
Thanks for your thread as it helped me in getting to the root cause of the problem :good:
hamza.ejaz27 said:
Last reply.
My issue is SOLVED.
Turns out there was dust settled down in the jack.
SOLUTION: Take an ear bud, dip it in petrol and clean the headphone jack with it.
Thanks for your thread as it helped me in getting to the root cause of the problem :good:
Click to expand...
Click to collapse
I've already tried that one, and had no ressult. I cleaned it as soon as I got the problem, but it keeps happening
So for me, the problem is still ongoing
As I stated before, I can hear my headphones, but both mic. And buttons don't work.
Try using a different recording app and or music player, see if that helps.

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