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Yesterday, I was at the beach, phone was fine, later i go into the bag of things I brought out to check my shiny new Evo 3D, only to find it turned off, and I haven't been able to get a thing working all day, won't come on, wont give me a startup vibrate, screen flash, charge light, or anything. No water damage either I've checked the water indicator and nothing is different. Any ideas on how to get it back up and running.
Also, my girlfriends OG Evo will come on, but no screen, screen will not show anything even though capacitive buttons glow a normal, no water damage on her phone either.
Yes I posted this yesterday but under a weird title
Yes I have battery pulled
Yes I have tried a new SD card, and completely removing the SD
Don't know what else to try
Please help
Maybe the sun borked something in the units. I don't know if you left it baking in the sun but I know that leaving it in direct sunlight for prolonged period of time can wreak major havoc on LCD screens.
When you plug in the device you do you at least get a charge light indicator?
I'd suggest cooling down the device but since you said this was yesterday I don't see how this could help you.
Battery pull, fan cool down, wait an hour, reassemble and try again.
If no go. 611 my friend
darkflame said:
Maybe the sun borked something in the units. I don't know if you left it baking in the sun but I know that leaving it in direct sunlight for prolonged period of time can wreak major havoc on LCD screens.
When you plug in the device you do you at least get a charge light indicator?
I'd suggest cooling down the device but since you said this was yesterday I don't see how this could help you.
Battery pull, fan cool down, wait an hour, reassemble and try again.
If no go. 611 my friend
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The sun could of baked your phones both of them depending on how hot it was at the beach . I know the sun will **** up a lcd screen. Since your both having issues im guessing it was from the sun so I would take it to sprint and get it checked out .
reaper24 said:
The sun could of baked your phones both of them depending on how hot it was at the beach . I know the sun will **** up a lcd screen. Since your both having issues im guessing it was from the sun so I would take it to sprint and get it checked out .
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I went to a sprint store today, they cant touch it until 30 days, I'm not sure how it could have gotten so overheated, It was left in the bottom of the bag, and everything else down there was fairly cool, i tried cooling it over the ac though.
And no, no charge light at all
question
How many days have you had it... Seems like a defective phone from the get go to me. I would be pissed if I bought a new phone and it died in 2 days. Return the phone and don't take no for an answer!!! They should give you another one.
flyboyjr said:
How many days have you had it... Seems like a defective phone from the get go to me. I would be pissed if I bought a new phone and it died in 2 days. Return the phone and don't take no for an answer!!! They should give you another one.
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I agree. Take the 3vo back demand an exchange. Take the evo back separately (maybe different store altogether) and have the tech fix it or do the insurance deal.
Beaches are the graveyards of electronics. Don't take them there unless you plan on burying them during your visit.
in your shoes!
Hey I am having the same Problem (diff circumstances, not beach temps I am in Chicago) I was at my friends apt tonight showing off the EVO 3D when the screen just went black! The phone said it had over 70% battery remaining. It has been about 3 hours since and the phone will not turn back on. I have taken out the battery plugged in power and done it all backwards too. I don't know what to do right now. I got this phone TODAY!!!
balistic2 said:
Hey I am having the same Problem (diff circumstances, not beach temps I am in Chicago) I was at my friends apt tonight showing off the EVO 3D when the screen just went black! The phone said it had over 70% battery remaining. It has been about 3 hours since and the phone will not turn back on. I have taken out the battery plugged in power and done it all backwards too. I don't know what to do right now. I got this phone TODAY!!!
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Did you do the OTA update ? Isn't there a hard reset ? I haven't messed with the OTA yet. Got my phone today from sprint online. Anyways I know the HTC touch pro 2 had a SLEEP issue it was called the SOD screen of death phone would turn screen off and you couldnt get it to wake up at all. You had to pull battery multiple times to get the sucker to work.
reaper24 said:
Did you do the OTA update ? Isn't there a hard reset ? I haven't messed with the OTA yet. Got my phone today from sprint online. Anyways I know the HTC touch pro 2 had a SLEEP issue it was called the SOD screen of death phone would turn screen off and you couldnt get it to wake up at all. You had to pull battery multiple times to get the sucker to work.
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I have been trying to hard reset my device all night now! I have been trying this method: google search EVO 3D hard reset and its the first link... basicly it says hold down your vol down button then hold the power button but nothing happens for me.
but to no avail! I have tried taking the batt out multiple times and press the power button. I have tried keeping the batt out with the power cord plugged in. nothing is working!
Seanc13 said:
I went to a sprint store today, they cant touch it until 30 days, I'm not sure how it could have gotten so overheated, It was left in the bottom of the bag, and everything else down there was fairly cool, i tried cooling it over the ac though.
And no, no charge light at all
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Click to collapse
they just dont wanna becuz they might have to swap you and theres no referbs yet so they would have to give a new one and dont want to cuz they would rather sell it
so they have to take a look at it call CS 1800 theyll walk you threw all the stuff you tried (that didnt work) once its doesnt work with their help thell issue you a repair ticket and then the store will have to look at
Efff that...RETURN both phones as defective.
my evoG had 3 returns before i was happy.
Today my 3d decided to turn off and not turn back on after selecting an application. had to pull the battery to get it back up again..
HW002.. I will be taking mine back in .. seems enough people are having the device just shutdown on them for no good reason.
Remove the sdcard then try and boot the phone.
I ordered it online on the 21st, So what I really want to know, is if i take it to a corporate store with the box and all items that came with it, will they allow me to swap it there, or will I have to call CS and have them send a replacement?
OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
Didn't think that it might be because the screen is dead?
Sent from my GT-P7510
thteddieboii said:
OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
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Click to collapse
if the screen is not working, it can be replaced.. jig would not help if the problem is with the screen..still the phone is under warranty?
Swyped from: GT-I9100
Sent using: XDA Premium App
Thanks guys
Thinking it might be the screen cause it does warm up when it charges..
Guess its not the screen! Doesnt make any sounds whatsoever.. just heats up during charging thats it.. can i save this phone or is she dead? picking it up today or tommorow to see if i can fix it.
cheers for helping guys xD.
Same issue from a lend out phone at JB Hifi
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
Slither2006 said:
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
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Click to collapse
It could be a problem with a faulty SD card - Remove it and try and switch on.
It could be a problem with the screen - If any of the key-lights come on, then that is likely the problem.
It could be a problem with a very flat battery - I had this problem with an old HTC. The solution was to remove the battery, plug in the phone to the charger (not USB to computer), leave it for a couple of minutes, plug in the battery and leave for a couple of hours. Finally try and power it on.
MistahBungle said:
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
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Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
Yeah ? That's disgraceful And Australian retailers honestly wonder why Australian consumers avoid buying from them at every possible opportunity. There's one more reason right there.
**** em. If a phone starts playing up badly within a week like that, the retailer should replace it no questions asked. At the end of the day they're going to be reimbursed by Samsung, them doing the right thing like that just saves you the grief of having to go thru hoops with Samsung.
And given they couldn't/wouldn't do that with you in the first instance, I'd demand a "decent" lend phone i.e a brand new SGS2 (which they should have given you in the first place). If they refuse to play ball, make a scene in front of other customers. Get management involved. Threaten them with consumer affairs, etc.
Slither2006 said:
Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
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I have a similar issue
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
dpaterso said:
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
Click to expand...
Click to collapse
if you can get into download mode, then flash stock fw using odin.. otherwise go to service center...
hope you have warranty..
Swyped from: GT-I9100
Sent using: XDA Premium App
today i was sitting on the train on my way home, suddenly i noticed my flash being on. i dont know when it got turned on since i certainly didnt intend it to do so (must have ticked it by accident). my concern now is that it has been on for ages the phone is brand new so i get easily freaked out by everything estimated time that the flash could have been on is 1,5 hours or so... but i dont think it has been on for that long since i was playing with it only 10 to 15 minutes before i noticed it........ also checked my battery stats and it looked like it hadnt been on for that long , but the stock flashlight thingy in sg3 dosent show up as a process for some reason
please someone tell me that this in no way can cause permanent damage to battery or phone (in terms of overheating, i checked that right after, all is good on that end )
Stop freaking out.. If everything works then your phone if completely fine! :good:
In most cases you'll be fine, although I do remember somehow shorting one of the LED's in my HTC Evo 4G like 2 years ago. Got the phone replaced for that. I used to use the flashlight app on it a lot.
I remember in the S2 thread one user once used it as a night light for 8 hours or so and had no problems.
Sent from my GT-I9300 using xda premium
lol good story ^^ okay... guess ill just chill then ... guess i would have noticed it alot sooner if it had been on for a long time.... i placed it face down on the table infront of me (always do that since my protection case also covers the screen ) so it should have caught my eye alot earlier in that scenario thanks for the help really calmed me down ^^
AHA! ) apperantly the phone has a built inn timer that shuts the flashlight down after 2 min if screen is off! wich means it probably was on for like..... 10 seconds before i noticed it haha ^^
so my tmobile galaxy sII randomly wouldnt start up all the way a few weeks ago. it gets part way through booting, then looks like and old tv turnjng off,and then continues to lightly vibrate every few seconds until i try to turn it on again. its stock rom, never rooted, still on gingerbread. however, i found a weird semi solution. if i bang it somewhat roughly against a hard surface during booting, it will stay on until i stop abusing it. any idea what is going on with my phone???
zoragotcha said:
so my tmobile galaxy sII randomly wouldnt start up all the way a few weeks ago. it gets part way through booting, then looks like and old tv turnjng off,and then continues to lightly vibrate every few seconds until i try to turn it on again. its stock rom, never rooted, still on gingerbread. however, i found a weird semi solution. if i bang it somewhat roughly against a hard surface during booting, it will stay on until i stop abusing it. any idea what is going on with my phone???
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Click to collapse
Maybe the poor thing has had one to many bangs it seems? Its a high-end smartphone, not your girlfriend :laugh:
But seriously bro, I think you have a hardware issue by the sound of it. But banging it more will definitely only make it worse! Have it checked out.
Ps: Just kidding about the girlfriend bit
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
saadxe said:
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
Click to expand...
Click to collapse
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Dropped damage incurred again who knows until they take the phone apart .
jje
JJEgan said:
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
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Click to collapse
If the phone's truly hard-bricked, there's no way the service center would be able to discern that. Dead is dead.
Agreed, if the phone is truly dead no one in the sammy repair could able to detect that.
Sent from my GT-I9300
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
soraxd said:
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
Click to expand...
Click to collapse
Didn't mention it. I underwent much thoroughly then what I typed.. Yup tried 3 different cables, couple of chargers, usb cable.
And no it really wasn't plugged in. I really was expecting a sms at that time, when it took too long, I took it out from the pocket and voila DEAD!
soraxd said:
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
Click to expand...
Click to collapse
No didn't.. was too scared to try that!
soraxd said:
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
Click to expand...
Click to collapse
Tried everything you mentioned and even more then that!
yup lifeless like a brick.
** By the way an incidental finding found before claiming warranty. While having the battery in the phone. It was still warm. Removed it. Became cooler, upon reinstall, it became warm again. What gives??!
It's more like a phone in coma!
soraxd said:
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
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Thanks for the detailed reply man, really appreciated. Especially since I was already trying to read the minds of these warranty dealers!
So just a while ago I gave it in for warranty. I was adamant of it going dead while I was doing an sms (although true!).. just said no to whatever cause they tried to find (wasn't any, honest!). They were pressing me though for the graze it got (a month ago).. I said 90% of the phones are scratched, and how many do die? He went okay we'll see then, 'yeah you are right we buy that, most that gets damaged from a fall is a phone with shattered screen!"'. Next question, the tricky one!. Did you modify/update software?
I was like, I keep my phones as stock and was totally acting alien to terms like 'rooting' 'firmware' 'kernel' etc (not being honest, but i'm sure that's not the cause)
He was like okay hand it over, we'll do the rest!
Hopefully they don't ever get to revive the mobo or i'm screwed for real!
my phone just died after flashing morfic A10 kernel. i am running stock rooted rom and the best part my sgs 3 was bought 11/18/12 from target, cant go to download mode, cant go to recovery i even tried adb recovery and download mode hoping to turn on nada, charge for an hour no led flashing. my sgs3 totally dead. called target and they said just bring it and they will replace it with new one if the phone wont turn on. is that mean i will be okay even my phone is rooted?
UPDATE:
Thank God.. got my SIII fixed in warranty, now it's back to life!
Just had a motherboard replacement, no further details given.
Hence kind of proven!:
if the phone is truly dead no one in the sammy repair could able to detect that.
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