Related
i know this has been a fairly well known issue but has anyone with much better comp skills than me been able to get an idea on what is causing the connection to time out?
I was looking through the registry and saw a few things but since I wouldn't have a clue for any commands I don't wanna try.
I have an extra Titan laying around but both were flashed to the new ROM and I can't get 2.17 downloaded again to load on to that one to compare the registry.
Any help at all? ? ?
Everyone seems to be focused on GPS which works just fine for me and no one cares to try the connection timeout problem.
Thanks
yea I realized that happens a lot
i havent had that issue suprisingly, but i use exchange throughout the day...
also does anyone have the 2.17 RUU they could email me (phillips.h @ gmail.com)....i can't get it from the htc site it won't complete a DL.
thanks
yea its a good thing, when im not by a power outlet all day but it sux bc at night i like to stay connected to aim, but it doesnt werk. I have a feeling that its not a bug just a way for sprint to limit the bandwidth that is used.
im having a connection problem as well, mine is a little different though. When i upgraded to the leaked rom, it put me back to prl 60610. i upgraded the prl back to 60611 and everything has been working good except one thing, at my home i get poor sprint evdo signal. I used to be able to roam on alltel's tower and get a full evdo signal. now for some reason on this rom i can only get 1x while roaming on alltel's towers, even with the same prl. I don't understand why that would happen. does anyone here know?
thirdeyeopen23 said:
im having a connection problem as well, mine is a little different though. When i upgraded to the leaked rom, it put me back to prl 60610. i upgraded the prl back to 60611 and everything has been working good except one thing, at my home i get poor sprint evdo signal. I used to be able to roam on alltel's tower and get a full evdo signal. now for some reason on this rom i can only get 1x while roaming on alltel's towers, even with the same prl. I don't understand why that would happen. does anyone here know?
Click to expand...
Click to collapse
did the PRL update help with the dropped connection?? i just checked mine and i
am also back to 60610. time to do a update....
black06c230 said:
did the PRL update help with the dropped connection?? i just checked mine and i
am also back to 60610. time to do a update....
Click to expand...
Click to collapse
i had to manually update my prl and i havent had the dropped evdo that some people have been reporting. my brother has the same rom and prl but lives 3 hours away and has the evdo dropping problem, go figure. i think there are quite a few random problems with this rom. i really would like to get evdo roaming back...
News about the internet connection issues
So I don't know if this is the same as what you are experiencing, but I am able to connect to the network (it shows connected), but it won't load the pages. I went through a bunch of steps with Verizon support and got to the point where I could do what I just described. Initially, I kept getting either the error message saying that I couldnt connect for an unknown reason or username/password was wrong (even though I double checked those). I reverted back to the VZW ROM and everything works again. I'd really like to get the GPS and REV A action going, but I just can't seem to make it work. I followed the instructions everyone gave, too. If I make any progress I'll let you know.
black06c230 said:
also does anyone have the 2.17 RUU they could email me (phillips.h @ gmail.com)....i can't get it from the htc site it won't complete a DL.
thanks
Click to expand...
Click to collapse
Way to big to email.
60 megs
well then could some one put it on a host like rapidshare or the like
Figured I would make a post about a quick way to fix that 1X HELL were 3G is gone and data sucks.
I know on a few roms the dialer has been edited and you can't due the #2 to call sprint and if you do ##72786# enter msl to reset your prl and do the hands free activation some roms will reboot the phone for you some won't tho you reboot it your self and it will due the hands free activation.... This caused a 1X that never went away.. This was on a sense rom
I tried this on a rom last night due to prl error 1020 big mistake lol.... I got stuck in 1X HELL flashing to other roms full wipes nothing fixed it even redoing the hands free thing..
I wiped then unrooted and ran the RUU 2.17 exe still had 1X speeds on the stock rom. When you are unrooted you have to redo the ##72786# redo the hands free activation and it will fix you up and then update your profile...
Then re apply the unlock code to root again flash a new recovery and go back to flashing....
If someone knows a better way to fix this feel free to throw your 2 cents
On a side note to new members your phone isn't bricked if you are stuck in HBOOT or you are in bootloops.....
A brick is when your phone doesn't turn on............. You messed the boot.img up when you flashed or didn't wipe right.......
reaper24 said:
Figured I would make a post about a quick way to fix that 1X HELL were 3G is gone and data sucks.
I know on a few roms the dialer has been edited and you can't due the #2 to call sprint and if you do ##72786# enter msl to reset your prl and do the hands free activation some roms will reboot the phone for you some won't tho you reboot it your self and it will due the hands free activation.... This caused a 1X that never went away.. This was on a sense rom
I tried this on a rom last night due to prl error1020 big mistake lol.... I got stuck in 1X HELL flashing to other roms full wipes nothing fixed it even redoing the hands free thing..
I unrooted and flashed RUU 2.17 exe still had 1X speeds on the stock rom. When you are unrooted you have to redo the ##72786# redo the hands free activation and it will fix you up and then update your profile...
Then re apply the unlock code to unroot again flash a new recovery and go back to flashing....
If someone knows a better way to fix this feel free to throw your 2 cents
ON a side note to new members your phone is not bricked if you are stuck in HBOOT or you are in bootloops.....
A brick is when your phone doesn't turn on............. You messed the boot.img up when you flashed or didn't wipe right.......
Click to expand...
Click to collapse
thanks for the help, i didnt have this problem yet but i just wanna say thanks cuz i know this is useful to help other people fix the issue
alexnaoumi said:
thanks for the help, i didnt have this problem yet but i just wanna say thanks cuz i know this is useful to help other people fix the issue
Click to expand...
Click to collapse
Anytime man thanks... I was stumped on that 1X really seemed like hell lol...
When i did the code to do all that awhile ago i noticed i got stuck in 1x for some odd reason. It really just took me re-doing the codes and updating profile/prl all over again and the next time it cleared it out.
This was on stock rooted too.
sgt. slaughter said:
When i did the code to do all that awhile ago i noticed i got stuck in 1x for some odd reason. It really just took me re-doing the codes and updating profile/prl all over again and the next time it cleared it out.
This was on stock rooted too.
Click to expand...
Click to collapse
Dude that 1X sucks lol... That drove me nuts.... Happy I fixed it tho..
Well hopefully no one ever gets stuck in it.... Will literally drive you bonkers with alot of
I was stuck in 1X and did ##data#) > data profile > hit menu and reset the profile.
All was good after that.
Sent from my 3D using InfectedRom Eternity.
msimindlessmsi2 said:
I was stuck in 1X and did ##data#) > data profile > hit menu and reset the profile.
All was good after that.
Sent from my 3D using InfectedRom Eternity.
Click to expand...
Click to collapse
I was thinking about giving that a shot lol. The problem started from using that ##72786# so I figured if that is what caused it I would redo it stock wise.. Worked...
3G speeds are going smooth I didn't wanna go messing with other codes lol...
From the looks of it the data and the prl thing kinda do the same things hands free lol on sprints site they say to do the ##72786# if you are programming a used phone to re do the hands free activation..
reaper24 said:
I was thinking about giving that a shot lol. The problem started from using that ##72786# so I figured if that is what caused it I would redo it stock wise.. Worked...
3G speeds are going smooth I didn't wanna go messing with other codes lol...
From the looks of it the data and the prl thing kinda do the same things hands free lol on sprints site they say to do the ##72786# if you are programming a used phone to re do the hands free activation..
Click to expand...
Click to collapse
I'm not sure what the difference is lol. I know it updated my profile and prl, when before I would get errors trying to do it manually.
Sent from my 3D using InfectedRom Eternity.
msimindlessmsi2 said:
I'm not sure what the difference is lol. I know it updated my profile and prl, when before I would get errors trying to do it manually.
Sent from my 3D using InfectedRom Eternity.
Click to expand...
Click to collapse
Ya the one code I did updates your PRL and checks on the rest of things doesn't update profile tho...
I did that code on eternity 3.0 R81 cause the prl was error 1020 lol that was how I got stuck in 1X Hell lol...
I tried it on a few other sense roms and didn't fix things even updating the prl or profile my self
I too am stuck in this 1x hell you speak of. It is a sad place of little or no data.
I don't know if it's because of the new radio in the 651.5 update or due to a rom I was using. I have performed the hands free activation before and after restoring my last good recovery backup and before/after running the 651.5 Ruu.zip. I have also had custom service walk me through the Handsfree Activation, and had them send the PRL/Profile update directly. No change & no TEP.
Well thanks for pointing that out, I thought I was going crazy when all I saw on my phone was the 1x. Switched to Viper Rom and did the ##data# and another code that I can't think of and it went away. 1x was pissing me off.
I tried different roms along with back ups that didn't work . I had to relock my phone and run 2.17 ruu exe and do that prl hands free activation fixed me.
Go stock and do that thing relock worked for me...... You have to do the hands free thing cause 1X Hell will also be on stock until you do the hands free activation.
mpgrimm2 said:
I too am stuck in this 1x hell you speak of. It is a sad place of little or no data.
I don't know if it's because of the new radio in the 651.5 update or due to a rom I was using. I have performed the hands free activation before and after restoring my last good recovery backup and before/after running the 651.5 Ruu.zip. I have also had custom service walk me through the Handsfree Activation, and had them send the PRL/Profile update directly. No change & no TEP.
Click to expand...
Click to collapse
Dude I know the feeling . You just need to relock run latest ruu exe and do hands free thing mine was that prl code I did in the first post fixed me up.
reaper24 said:
Dude I know the feeling . You just need to relock run latest ruu exe and do hands free thing mine was that prl code I did in the first post fixed me up.
Click to expand...
Click to collapse
Yep, did all that, and the ##Data# also. No luck, its intermittent. 1000ms Pings with 56k DL's at the worst. Sprint Cust.Svc said no tower issues reported (of course). Had appt with Sprint Repair store tonight. Tech was dismissive, said can't rely on the OOkla based SpeedTest app, and said that there have been issues with towers in my area for last week and a half. Claimed Sprint Cust. Svc doesn't know about local tower issues & to just call the store. Didn't even look at my phone. I felt like he just wanted to go home early and not deal with my phone.
Currently i'm running good. I'll bring my son's Transform with me to work tonight and compare speeds to see what's happening.
This happened to me randomly when switching PRL's one day. I had to do Hand Free Activation like 5-6 times before it finally grabbed. I was stuck with 1x for a night and half the next day. I was so pissed at the time! lol
KB112 said:
This happened to me randomly when switching PRL's one day. I had to do Hand Free Activation like 5-6 times before it finally grabbed. I was stuck with 1x for a night and half the next day. I was so pissed at the time! lol
Click to expand...
Click to collapse
Lol man I fixed mine doing the PRL thing not the data one....
Since the prl code caused me the hell on a rom when I did it as a guinea pig...
Anyways the prl one fixed me up... Haven't had any issues since then..
Just got off the other phone with Sprint Customer Svc again after being "disconnected" at 3am EST (end of shift? ). They said that there aren't any towers within 5 miles of my of my 2 primary locations and that was the reason for erratic data. Nevermind that it was fine for the last 15 months until the last week. Arrrggh.
mpgrimm2 said:
Just got off the other phone with Sprint Customer Svc again after being "disconnected" at 3am EST (end of shift? ). They said that there aren't any towers within 5 miles of my of my 2 primary locations and that was the reason for erratic data. Nevermind that it was fine for the last 15 months until the last week. Arrrggh.
Click to expand...
Click to collapse
That sucks ass man lol.. My data issue was because I dicked with something I shouldn't of lmao...
KB112 said:
This happened to me randomly when switching PRL's one day. I had to do Hand Free Activation like 5-6 times before it finally grabbed. I was stuck with 1x for a night and half the next day. I was so pissed at the time! lol
Click to expand...
Click to collapse
The same has happened to me several times as I switch prls religiously. However ##72786# followed by ##data# to restore my data profile and update has always worked for me... Weird how it works well for some and is a pain in the a$$ for others...
Good thread op maybe this will help the others...
Sent from my PG8610000 using xda premium
Hey Guys,
I've been using the Verizon PRL 00001 for the last few months. I have no service in my house without it...none! For some reason on my last bill, I had 650 mins (200 over my 450) charged to my account when I never even hit 100 on average. No mobile-to-mobile mins were registered and most calls made after 7pm counted toward my anytime mins instead of my free nights and weekends! I looked at my call log and calls I know that were made to mobile phones (most to other Sprint customers) showed up as "Unavailable". I called to complain and I was told by Sprint that those calls were made off the network therefore they were charged to your anytime mins. I was advised to use the option "Sprint Towers Only" which means my phone is pretty much useless. A few days later, I received the famous roaming warning letter from Sprint. I cannot receive texts on the 21083 PRL even if I'm in a clear Sprint area. My phone only works in the 00001 PRL. What do I do? I've flashed several different Sense ROM's and I get the same result. I even updated my radio and build and still get the same result. I've tried other PRL's but the only one that will allow me to receive texts is the 00001. If this continues, Sprint will terminate my account but if I leave it on the 21083 PRL, I can't get texts and calls constantly drop! HELP! Thanks, guys!
Have you tried 01115?
bcarter2000 said:
Have you tried 01115?
Click to expand...
Click to collapse
I believe so...I'm retrying that now...is this an "on-network" Sprint PRL?
That one shows 4 out of 5 bars but it doesn't even let me send texts or make phone calls :/ And I'm not sure if its related, but my wifi doesn't show any bars after flashing that PRL...
What do I do?
Click to expand...
Click to collapse
Nothing you can do except switch to another carrier. If you don't have signal in your house, there is nothing you can do from the phone to get a signal, sprint just needs to add a tower closer to your house, which they will never do for just one customer. So stop screwing sprint by running the Verizon PRL 24/7 and just bite the bullet and switch.
A couple of thoughts. You could/should let them terminate you so you can get a carrier that works where you live. Did you move since you got your phone? Try and install a stock ROM with the latest OTA, and then make sure you have the current PRL and radio's. If that does not work, switch to Verizon and get the Galaxy Nexus.
Not to be preachy, but being on the 00001 prl violates your contract with Sprint as you will reach the roaming limits very fast. They are on to you at this point...
sitlet said:
Nothing you can do except switch to another carrier. If you don't have signal in your house, there is nothing you can do from the phone to get a signal, sprint just needs to add a tower closer to your house, which they will never do for just one customer. So stop screwing sprint by running the Verizon PRL 24/7 and just bite the bullet and switch.
Click to expand...
Click to collapse
I have a new tower less than a mile from my house but I guess geologically it doesn't help. I can't even receive texts in a clear Sprint area in the 21083 PRL...its got to be a phone issue. I'm not screwing anybody! I'd switch if it wouldn't cost me $350 early termination and if Verizon had an unlimited plan. I just want my phone to function as it should on a proper PRL...
Serren said:
A couple of thoughts. You could/should let them terminate you so you can get a carrier that works where you live. Did you move since you got your phone? Try and install a stock ROM with the latest OTA, and then make sure you have the current PRL and radio's. If that does not work, switch to Verizon and get the Galaxy Nexus.
Not to be preachy, but being on the 00001 prl violates your contract with Sprint as you will reach the roaming limits very fast. They are on to you at this point...
Click to expand...
Click to collapse
I've been at the same house for over 10 years...for the longest time, I was on a ROM that EPST wouldn't work so I was stuck on the 00001 to be completely honest. I'm running Mean ROM now which is pretty stock and I updated the radio and PRL to the latest OTA but the problem still persists...I don't want to sit on the 00001 PRL which is why I tried to get it correct but the phone in a clear Sprint area doesn't function properly with the correct PRL
greg.dassing said:
I've been at the same house for over 10 years...for the longest time, I was on a ROM that EPST wouldn't work so I was stuck on the 00001 to be completely honest. I'm running Mean ROM now which is pretty stock and I updated the radio and PRL to the latest OTA but the problem still persists...I don't want to sit on the 00001 PRL which is why I tried to get it correct but the phone in a clear Sprint area doesn't function properly with the correct PRL
Click to expand...
Click to collapse
if you did research, you could have added a different EPST.apk to the ROM that didn't have it or just have changed ROM's. Doesn't take a long time....
Try this
http://forum.xda-developers.com/showthread.php?t=1153371
#Root-Hack\Mod*Always_
""Shooter on Deck""
SketchyStunts said:
if you did research, you could have added a different EPST.apk to the ROM that didn't have it or just have changed ROM's. Doesn't take a long time....
Click to expand...
Click to collapse
I didn't know that until very recent...I knew some ROM's supported it and other didn't...I thought that was that...I know different now
laie1472 said:
Try this
http://forum.xda-developers.com/showthread.php?t=1153371
#Root-Hack\Mod*Always_
""Shooter on Deck""
Click to expand...
Click to collapse
I went through all of the dialer resets but my phone is stuck at updating the profile...its just spinning at the Device Configuration window stating, "The network is preparing your services..." for about 5 mins now
greg.dassing said:
I didn't know that until very recent...I knew some ROM's supported it and other didn't...I thought that was that...I know different now
Click to expand...
Click to collapse
now you know & knowing is half the battle (G.I. JOE) cheers. lol
---------- Post added at 02:22 PM ---------- Previous post was at 02:22 PM ----------
greg.dassing said:
I went through all of the dialer resets but my phone is stuck at updating the profile...its just spinning at the Device Configuration window stating, "The network is preparing your services..." for about 5 mins now
Click to expand...
Click to collapse
sometimes it takes awhile
SketchyStunts said:
now you know & knowing is half the battle (G.I. JOE) cheers. lol
---------- Post added at 02:22 PM ---------- Previous post was at 02:22 PM ----------
sometimes it takes awhile
Click to expand...
Click to collapse
Hahaha! Thanks! Actually, I think the probably I'm having with the hands-free activation is that I was still on the 00001 PRL so it wouldn't activate. I cancelled and installed the 21083 and starting over...will post results soon
No dice...it all finished successfully but I still cannot receive texts on the 21083 PRL...there has to be something wrong here
Do you have insurance? Maybe you can swap it out? Do other Sprint phones work at your house? (friends or family?)
Serren said:
Do you have insurance? Maybe you can swap it out? Do other Sprint phones work at your house? (friends or family?)
Click to expand...
Click to collapse
Yup...my roommates phone works fine at home...but I think the problem is bigger than that because I can't receive texts anywhere while using the 21083 PRL...I'm sitting at work right now with full bars and can't receive texts...I don't want to swap the phone because theres currently a 2 week back order on 3D's and I don't want to get stuck on the 1.5 HBOOT...Its got to be a setting of some sort...I had a similar problem coming back from Vegas after having to have my phone "activated" for the mid-country region while I landed and then again with my Airave. Nothing changed at all and then out of nowhere last month's bill blew up...I'm almost at a complete loss right now...
Yup...my roommates phone works fine at home...but I think the problem is bigger than that because I can't receive texts anywhere while using the 21083 PRL.
Click to expand...
Click to collapse
Well you didn't mention that before, which makes a big difference. Knowing this, it likely IS a problem with your phone, and sprint should replace it if you are still under warranty. Unroot, take into a corporate sprint store, and have it checked out.
I don't want to swap the phone because theres currently a 2 week back order on 3D's and I don't want to get stuck on the 1.5 HBOOT..
Click to expand...
Click to collapse
Well you have two choices, bite the bullet and wait a few days for a new 3d with hboot 1.5 (and deal with the 1.5 root issues), or keep having problems sending texts and making calls.
.Its got to be a setting of some sort..
Click to expand...
Click to collapse
There's no setting besides airplane mode that would make your phone not receive texts and make calls. It's clear there's a problem with the phone's radio, let sprint take care of it.
sitlet said:
Well you didn't mention that before, which makes a big difference. Knowing this, it likely IS a problem with your phone, and sprint should replace it if you are still under warranty. Unroot, take into a corporate sprint store, and have it checked out.
Well you have two choices, bite the bullet and wait a few days for a new 3d with hboot 1.5 (and deal with the 1.5 root issues), or keep having problems sending texts and making calls.
There's no setting besides airplane mode that would make your phone not receive texts and make calls. It's clear there's a problem with the phone's radio, let sprint take care of it.
Click to expand...
Click to collapse
Then why does everything work fine while on the 00001 PRL then?
greg.dassing said:
Then why does everything work fine while on the 00001 PRL then?
Click to expand...
Click to collapse
stay on the newest prl and call them and have them reprovision your phone from their end.
im getting dizzy now after reading all the threads about flashing different hboots and such.
is there something i missed along the way.
i was running energy ics but went back to the tmo leaked one just today and i still dont have any 4g.
is there any information i can provide to help anyone pinpoint my problem.
thanks a ton in advance
Mobile network - network mode - gsm/wcdma auto?
Make sure mobile network is on.
Sent from my HTC_Amaze_4G
Make sure you're not throttled.
What makes you think you do not have 4g. Is it that you don't see a symbol at all? Only see h? E or 2g?
yes i dont see 4g or 3g or E or edge noting comes up when i turn on mobile network. i was tried everything i can think of. aplane on off. wifi on off. restarts, the leaked tmo ics, the energy ics rom. i can use wifi and i still get phone calls and txts and everything.
what is throttled ?
theematt said:
yes i dont see 4g or 3g or E or edge noting comes up when i turn on mobile network. i was tried everything i can think of. aplane on off. wifi on off. restarts, the leaked tmo ics, the energy ics rom. i can use wifi and i still get phone calls and txts and everything.
what is throttled ?
Click to expand...
Click to collapse
Well, since you did say you have turned on mobile network I really can't tell you what might be wrong because it was what I was going to tell you, that you probably had mobile network off.
Only thing I can tell you is to just reflash the from.
Throttled is when you go over your gab data plan and get set back to edge speeds by T-Mobile. But even though you're throttled you should still be able to see an h or 4g symbol.
oh ok.
also im not with tmobile im in canada and with telus.
Did you flash a Rom? What Rom? If you did then you will have to install your carriers APN settings to get data to work.
--------------------------------
It's Better To Fail At Originality
Than To Succeed In Imitation.
--------------------------------
yes i did install a rom. nrg ics one. i dont think i have that number any more is there a thread around here that has some for telus or did i shoot my self in the foot?
thanks for all your help guy
Is data even enabled?
yes it is. im thinking its the apn. im trying to find how to do that threw the search function on the forum but cant find a good walkthrew. first time ive ever had to do this obviously.
so it was just the apm. thanks a ton guys
now i am gonna try t figue out how to adb push the right ones so they stay i read something about doing that.
again thanks a million
theematt said:
so it was just the apm. thanks a ton guys
now i am gonna try t figue out how to adb push the right ones so they stay i read something about doing that.
again thanks a million
Click to expand...
Click to collapse
this is a HUGE help for all of us the ALL-IN-1 Tool Kit http://forum.xda-developers.com/showthread.php?t=1493905 use this to get back you Amaze m8 i use this for short cuts i never use adb on my pc just this
Use google to find out Telus APN. You should he able to get it from your carrier also.
--------------------------------
It's Better To Fail At Originality
Than To Succeed In Imitation.
--------------------------------
So I got a replacement phone in, Since it was stock it reported 3G. But it is a known issue that these phones will never display 1x on the status bar. So I do not know if the issue was already present. Here is what I did
HTC Unlocked phone
Flashed TWRP 2.6.3
Installed SuperSU
Rebooted
Flashed ViperROM 4G
fastboot flashed boot.img
Hand Free Activation initialized. Updated PRL as well.
1x. Tried doing actication again, same thing. Factory reset. Same thing.
Flashed stock rom. checked connection with *#*#4636#*#* still 1x.
Rooted phone, flashed latest firmware. same thing.
Factory reset, with stock deodex rock, Handfree Activation, PRL. PRI udate. same thing.
ANY advice would be great at this point. The sprint store is something near useless unless i get a techie
Updates
Have you tried updating your PRL & Profile? That may help...
kaw900r said:
Have you tried updating your PRL & Profile? That may help...
Click to expand...
Click to collapse
Yes I forgot to mention that, I have done it a few times. After rooting and S-Off it asks you to do so. Ive also done it manually after the fact. no luck
Did you have 4g in your area before? If not, there's a strong chance that Sprint is working on towers nearby. I had to deal with about 2 weeks of incredibly horrendous data and dropped calls while at home. Now, we finally have 4G. Not great, but certainly better.
While I could be wrong, this is just something to keep in mind.
aarsyl said:
Did you have 4g in your area before? If not, there's a strong chance that Sprint is working on towers nearby. I had to deal with about 2 weeks of incredibly horrendous data and dropped calls while at home. Now, we finally have 4G. Not great, but certainly better.
While I could be wrong, this is just something to keep in mind.
Click to expand...
Click to collapse
Yes we had 4G for a while now. I did a chat with sprint, they tried to do something on their end but it did not resolve the issue. on my end they asked me to update profile again. no go. they are escallating the issue. grr
When I first s-offed my evo, sprint locked my phone down and made me call them to ensure of something. I forgot what it was, but my texting would not work, couldn't call anyone, and data stayed to 1x. Then i called sprint from the phone and then they said thank you and blah blah blah, i had no clue what she was saying cuz it was so fast. But after, it all worked as if nothing happened.