So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I think though that once the damage is seen you'll get charged.
Sent from my SAMSUNG-SGH-I717 using xda premium
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
RMXO said:
was there a case on it? If not, that is why I always get a case & screen protector. Better to be safe than sorry.
Click to expand...
Click to collapse
That's what sucks, I had the portfolio case on it because it was a gift, but I've been holding out for an otterbox case because I have a $50 coupon.
I think I might take the plunge because with my Atrix I had a legit issue that couldn't always duplicate but the speaker part was dented plus was unlocked and I was able to swap phones
Sent from my SAMSUNG-SGH-I717 using Tapatalk
dmbrown81 said:
So to make a long story short my note fell out of my pocket today while I was helping out at a fundraiser car wash. No major damage done but just a small nick and scratch on the top right corner on the screen and outside. The actual functionality of the phone is fine and I can probably live with it but this small damage is going to eat away at me. So I want to know if I call att and complain about something wrong with my phone will they replace it? I have ensquared insurance and I don't want to use my $75 deductible yet.
And I've had the phone for over 30 days too
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Basically that sums it up. It's really not that big of deal because any case will covert it up.
Sent from my MB860 using Tapatalk
U know what I returned one of my notes just because it had a piece of lint between the glass and bezel. That i could not get out. A case would cover it up but drove me crazy knowing it was there. :what:
Sent from the TermiNOTEr! ;-)
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
+1
10 char
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
I called rogers and told the rep that my phone started randomly rebooting and freezing and because i have a government plan they are shipping me a brand new one in a couple days no questions asked
Sent from my SGH-I717R using xda premium
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Yup. Don't be that guy.
Sent from my SGH-I717R
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
carhigh said:
Call and see if you can get some credit to your account because you paid to much like the other 400 people did in that post. Some even got the note for free. Then sell it and buy a new one and start all over....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Truaim said:
Where did he say he was going to lie? 'call at&t and say something is wrong with my phone' is exactly the situation. Douche.
Click to expand...
Click to collapse
Wow, really?? The only thing "wrong" with it is the damage "he" did to it you dumbass!
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
SeenNotScene said:
Dude, first of all, a car wash? Nobody addresses that one eh? Regardless, put a case on it, problem solved. If only you had thought of that to begin with we could have avoided this whole post. Let the trolling begin :/
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
First of all I was heading up the car wash to raise money for kids to go to a summer camp. I actually brought my atrix with me to swap sim cards but I left it in my car parked across the street. While running across the street it feel out of my pocket. Big picture I am grateful that no major damage was done but also that we all should be mindful how big this phone is and how easy it is to forget. Either way I've decided to just ride it out because any case that wraps around the phone will cover it up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
bubbad58 said:
I cracked my screen I believe by sittiing on on it while in my back pocket. I called Samsung and they would replace the screen fro $197.00. Since I have a Square Trade warranty, I caledl and they could not fix the display so they gave me the full cost to replace it minus $49 decuctible.
Click to expand...
Click to collapse
This might be a good route OP. GL in getting a new one & I feel your pain.
neonsector said:
I was wondering about that, when I got my note, the rep got all smiling when he saw something pop up on his screen about the phone being cheap, but I paid full price, what is going on?
Click to expand...
Click to collapse
Yes, could someone please explain this?
highwayman1224 said:
Hmmm, you dropped your phone, ****ed it up & you want to try to get AT&T to give you one by lying? What a douche! Suck it up buttercup!
Click to expand...
Click to collapse
Exactly! It's YOUR fault! Deal with it!
Sent from my BadAzz At&t Galaxy Note running Saurom & OC'd to 1.8GHz
Related
I'm officially a Go Phone carrier now. My phone off the bed this morning and face planted right on my tiled floor. LCD is demolished, glass perfectly in tact. Man it sucks so bad. iPhone 4 is off at the shop having it's battery terminal soldered back on and I really wanted to use my GS 2 but the LCD is like 150 bucks.
Anyone had any luck with AT&T giving a one time warranty replacement for issues like this?
That's why I get insurance for the phone
Sent from my SAMSUNG-SGH-I777 using xda premium
roadrash7 said:
That's why I get insurance for the phone
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
With the deductible being $150, I really saw no point. I can't afford to shell out that much every time something goes wrong with my phone.
war eagle said:
I'm officially a Go Phone carrier now. My phone off the bed this morning and face planted right on my tiled floor. LCD is demolished, glass perfectly in tact. Man it sucks so bad. iPhone 4 is off at the shop having it's battery terminal soldered back on and I really wanted to use my GS 2 but the LCD is like 150 bucks.
Anyone had any luck with AT&T giving a one time warranty replacement for issues like this?
Click to expand...
Click to collapse
$150!? That's not bad. Where'd you find it? I haven't seen any for sale. Though I haven't checked in awhile.
Sent from my páhhōniē
How much would you be willing to sell your broken sgsii for?
Sent from my páhhōniē
war eagle said:
With the deductible being $150, I really saw no point. I can't afford to shell out that much every time something goes wrong with my phone.
Click to expand...
Click to collapse
I'm pretty sure the deductible is 199. :/
Sent from my SAMSUNG-SGH-I777 using XDA App
get a squaretrade.com account... much better lower deductables
gr8hairy1 said:
$150!? That's not bad. Where'd you find it? I haven't seen any for sale. Though I haven't checked in awhile.
Sent from my páhhōniē
Click to expand...
Click to collapse
I just googled Samsung SGH I777 LCD replacement and I came across a few sites that them.
gr8hairy1 said:
How much would you be willing to sell your broken sgsii for?
Sent from my páhhōniē
Click to expand...
Click to collapse
I'm not going to. Not just yet. I'm about to graduate from college so I'm hoping I can score some cash to get it fixed from that or hopefully i'll get a job sooner or later.
The deductible is $199
Suck man. Same thing happened to my Captivate. The SGS2 came out 2 days later thankfully.
Maybe you have an upgrade lying around somewhere and can get a skyrocket for 199?
If I were you, id be hunting around for someone who broke just the touch layer and is wanting to part with their paperweight. Also, I was under the impression that AMOLED's are on a metal plate or some such, not a glass screen like an LCD? maybe I'm wrong?
Save up and just buy a replacement screen.
Sent from my SAMSUNG-SGH-I777 using XDA App
oic0 said:
If I were you, id be hunting around for someone who broke just the touch layer and is wanting to part with their paperweight. Also, I was under the impression that AMOLED's are on a metal plate or some such, not a glass screen like an LCD? maybe I'm wrong?
Click to expand...
Click to collapse
They're bonded digitizer and lcd like the iPhone 4/4s. So no way to replace the one without the other.
Sent from my páhhōniē
locsplitter said:
Suck man. Same thing happened to my Captivate. The SGS2 came out 2 days later thankfully.
Maybe you have an upgrade lying around somewhere and can get a skyrocket for 199?
Click to expand...
Click to collapse
How much would you be willing to sell your broken captivate for?
Sent from my páhhōniē
You could check out MobileTechVideos for help. The owner, Josh, has a profile on XDA I believe. He can replace a lot of stuff. Maybe he can help! I can't post links yet but just google it.
Samsung screens are super easy to replace. Just really expensive.
Sent from my páhhōniē
What kind of credit card did you purchase it with? Some cards (american express comes to mind) offer like... 60 or 90 days of accidental damage/theft protection for purchases made on it. So check with your credit card company.
GalaxyMaster said:
Save up and just buy a replacement screen.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
That's the plan. Just trying to land a job now, graduating Decemeber 12... Prolly use graduation money to fix it
war eagle said:
With the deductible being $150, I really saw no point. I can't afford to shell out that much every time something goes wrong with my phone.
Click to expand...
Click to collapse
the Best Buy service plan has no deductible. $0
Has anyone sent their Galaxy S ii(I777) to Liquipel? I know it's not an option on their list of phones but they still let you send your device. I sent my device on Friday and will receive it back this week, you guys interested in knowing that if it actually works? Ill post up a video of my Galaxy S ii I777 getting ''Wet'' on.
----
If you don't know what it is, check out their website.
http://www.liquipel.com/
Update! I just posted a video on my Liquipiel-ed Device.
http://www.youtube.com/watch?v=J-MQEXOVMok&feature=youtu.be
Looks interesting but since I got my very first dumbphone I never had problems with getting water on it.
It opens up possibilities, but nothing I need at the moment.
Passing it on to my foolish friends though, so thanks for that!
No problem!
So it makes it water resistant but not proof right?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I saw a product similar to this years ago when it was still in testing, and I thought it looked awesome. (Showed a guy playing with an iPhone 3G underwater).
joeybear23 said:
I saw a product similar to this years ago when it was still in testing, and I thought it looked awesome. (Showed a guy playing with an iPhone 3G underwater).
Click to expand...
Click to collapse
I saw that one too. If that's what this is I'm down!
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Wasn't there a video recently of a guy with a GSII that he put in a bucket of water and called his phone? I seem to remember that it lit up and displayed normally.
Yeah I've actually been waiting to see if this catches on.. Good stuff!
sent from my Galaxy SIII ...haha jk, I FOiLed ya!
I want see more reviews as its really new. But This is real. And does work. Here is how.
Hydrophobic nanocules are applied via vacuum. Thus coating the outside AND INSIDE from water molecules (which are bigger than the nanocules) thus can't get in and create a conduction.
It is rated itx-7 meaning it is waterproof to up to 30min at 1 meter (3feet) depth... Jeez. So i wanna go swimming with it
.
Sent from my SAMSUNG-SGH-I777 using xda premium
Noob-xda said:
Has anyone sent their Galaxy S ii(I777) to Liquipel? I know it's not an option on their list of phones but they still let you send your device. I sent my device on Friday and will receive it back this week, you guys interested in knowing that if it actually works? Ill post up a video of my Galaxy S ii I777 getting ''Wet'' on.
----
If you don't know what it is, check out their website.
http://www.liquipel.com/
Click to expand...
Click to collapse
Actually, I checked their site and they do have the ATT SGS2 on their list
veliksam said:
Actually, I checked their site and they do have the ATT SGS2 on their list
Click to expand...
Click to collapse
It seems nice but to pay 59$ and have to ship out the phone is a big downfall.
Sent from my SAMSUNG-SGH-I777 using xda premium
GalaxyMaster said:
It seems nice but to pay 59$ and have to ship out the phone is a big downfall.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
But if you DO drop your phone in a pool or the toilet, you'll be out more than $70 and a week anyway.
joeybear23 said:
But if you DO drop your phone in a pool or the toilet, you'll be out more than $70 and a week anyway.
Click to expand...
Click to collapse
Not only that, but you have the "wow" factor to impress friends! I'd purposely drop it in water haha.
Sent from my SGH-I777 using Tapatalk
Wouldnt the little water indicators turn red? Therefore voiding warranty?
Sent from my SGH-I777 using xda premium
MWilkenson said:
Wouldnt the little water indicators turn red? Therefore voiding warranty?
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Its not meant for warranty purposes.. This is just for anyone that wants to protect their device from water damage.
Im sure it voids the warranty..
*edit* .. I think they are also trying to get in with (somebody.. I forget, but they mentioned it at CES).. so that phones come with the Liquipel protection - which is a great idea but than the suppliers end up losing money because of not having to replace asany phones.. Not sure how it all works but somebody loses potential mula
Sent from my GT-I9100 using Tapatalk
Lol! Makes me wanna do this to my phone... take it with me somewhere on vacation, then after getting into a crowded hotel pool pull the phone out of my swim trunks pocket and make a call! Can you imagine the looks you would get from people?!
Sent from a phone suffering from an identity crisis!
erad1 said:
Lol! Makes me wanna do this to my phone... take it with me somewhere on vacation, then after getting into a crowded hotel pool pull the phone out of my swim trunks pocket and make a call! Can you imagine the looks you would get from people?!
Sent from a phone suffering from an identity crisis!
Click to expand...
Click to collapse
Lol i know right?! I might get my next device done before i switch.. That way im not without a phone.. Curious though if it takes away from the awesome glide if a bare screen.. If it feels any different. By the looks of the vid... It looks pretty flawless
Sent from my GT-I9100 using Tapatalk
i played with this stuff at CES this year. It was Fascinating! They used the stuff on a Napkin and had it sitting in a pool of water. When you pushed the napkin around in the water it never got wet and just rolled off (unless you were extremely harsh with it).
Quite impressive to see. You could also see the water interacting with the screen as it splashed against it (showing that its not just a "fake" cover)
video:http://dl.dropbox.com/u/11614611/20120112_164148.mp4
MWilkenson said:
Wouldnt the little water indicators turn red? Therefore voiding warranty?
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
The nano-coating also prevents the indicators from getting water on them... do a search on youtube
joeybear23 said:
The nano-coating also prevents the indicators from getting water on them... do a search on youtube
Click to expand...
Click to collapse
Ok I'm sold lol.
Sent from my SGH-I777 using xda premium
Any HELP WOULD be greatly appreciate!!!!
4 days ago me and my wife bought notes. I recently discovered today that some spots on my phone do not work with the s pen. So i decided i need to take it back and exchange for a new one. But right before taking the phone back my phone was dropped and received hardly noticeable dents/scratches on the phones side on the metal. You have to be shown most likely before you even realize it has dents/scratches.
Will i still be able to return it or hope they just dont notice it?
Thanks for your feedback!!
Sent from my SAMSUNG-SGH-I717 using xda premium
Was the purchase made at a corporate or dealer store, or ordered online? It'll be inspected at a corporate store, probably not inspected at a dealer store, and if it was an online purchase, the warranty department will try to get you to put a hold on a credit card till yours is shipped back because they seem to try hard as hell to not do their job. At all. You might be able to appeal to the manager of that store to let you swap it. Can you post pics of the "damage"?
Thanx for the quick response and to answer ur question. Yes it was at corporate store. But i don't want to return it just want to exchange it.
Sent from my SAMSUNG-SGH-I717 using xda premium
Can't post picture right now cuz I have nothing to take it With at the moment
Sent from my SAMSUNG-SGH-I717 using xda premium
Yeah, I got that much. It shouldn't be a problem if the damage isn't too noticeable, but it's iffy. There's a certain amount of discretion given to managers so you may luck out. Please post pics when you can...I'll try my best to give you an honest evaluation of your chances.
Actually hold on a sec ill get some
EDIT..... NEVER MIND CENT TILL TOM
Sent from my SAMSUNG-SGH-I717 using xda premium
Safest way to do this is.......exchange for different color.dont tell them about defect it had.then they will blame on u. because u droped it.
Let's wait for the pics before we make any call like that. I say that as a current AT&T RSC and former third-party sales rep.
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
powdered_donuts said:
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
Click to expand...
Click to collapse
Not exactly the best way. If the damage is too extensive, or a grumpy person inspects the phone when they receive it, his account will be charge for the full price of a phone, and there's not much you can do about it without a lot of hassle.
The best thing for him to do is post pics on here of the damage, because we have many AT&T employees on here who could probably make a fair assessment of the damage based on AT&T's stipulations, as I'm sure they've had to deal with returns like this before.
That being said, to the OP: you should be fine unless the case is deformed or there is a huge scratch through the paint. I once returned my old Captivate due to a faulty external speaker, and i had scraped the paint off of the front speaker grill so it was silver, and I had a gouge on one of the corners that was still noticeable but I had smoothed out with a little very fine grained sandpaper followed by steel wool. Sanding it out will probably not work for you on the chrome-ish border of the Note however.
Here is the pic
Sent from my SAMSUNG-SGH-I717 using xda premium
Here is a pic
Sent from my SAMSUNG-SGH-I717 using xda premium
TheMrRoxtar said:
Here is a pic
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Could you maybe get one without a light reflection directly on the damage? It's a little hard to tell how bad that is. Your best bet either way is probably to go into an AT&T store, and see what they think about getting it replaced. If you have a device service center in your area, they can do an exchange on the spot for some devices, depending if they have it in stock.
The Note's too new. DSCs won't have any in stock and the only reasonable alternative is to exchange it in store.
As was said, if you can get a few more pics that don't focus directly on the damage, it might give us a better idea of what we're looking at.
This same thing happened to my phone and I never even dropped it. Right in the same exact corner. I pull it out of my pocket one day and bam the silver paint is gone.
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
Sent from my SAMSUNG-SGH-I717 using xda premium
I'm very happy that it all worked out for you.
lJesseCusterl said:
I'm very happy that it all worked out for you.
Click to expand...
Click to collapse
Thank you!
Sent from my SAMSUNG-SGH-I717 using xda premium
TheMrRoxtar said:
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Awesome! Honesty pays off. Glad that they were willing to work with you.
LOL the internet allows people to worry too much...
Ok I just got a replacement rez and wanted s-on the old one so I can return it but I said screw it I will do it the next day since it was late. I picked up my phone and fell out my hand and now screen cracked. I can't send this ha k now I have to return the new one.
What should I do I need help in getting a new or used rez that is not malfunctioned and screen cracked. Anyone know where I get one cheaper than paying vzw $90 deductible for insurance or if vzw will understand my story and allow me to return the cracked one.
I need something.
Sent from my ADR6425LVW using xda app-developers app
Ndaoud360 said:
Ok I just got a replacement rez and wanted s-on the old one so I can return it but I said screw it I will do it the next day since it was late. I picked up my phone and fell out my hand and now screen cracked. I can't send this ha k now I have to return the new one.
What should I do I need help in getting a new or used rez that is not malfunctioned and screen cracked. Anyone know where I get one cheaper than paying vzw $90 deductible for insurance or if vzw will understand my story and allow me to return the cracked one.
I need something.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
just do a screen replacement. much cheaper. take apart and replace the LCD screen. go here for the parts http://www.repairsuniverse.com/htc-rezound-screen-replacements-repair-parts.html
I would wrap it up, kick the box a couple good times and send it back not using FedEx, use other option. You don't know what happened after it was mailed back.
Sent from my ADR6425LVW using Tapatalk 2
DownRiver_Droid said:
I would wrap it up, kick the box a couple good times and send it back not using FedEx, use other option. You don't know what happened after it was mailed back.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Doubt that will work. you think if I told them my story would understand and allow me to send the cracked one back.
Also I already had the screen replaced once but it ended up in the person who fixed it screwed up the capacitive lights and did not seal screen on tight enough so dust got behind the screen.
Ndaoud360 said:
Doubt that will work. you think if I told them my story would understand and allow me to send the cracked one back.
Also I already had the screen replaced once but it ended up in the person who fixed it screwed up the capacitive lights and did not seal screen on tight enough so dust got behind the screen.
Click to expand...
Click to collapse
Yes, might as well. You can even say that it accidental cracked while you were trying to repackage it . Worst they will say is no
Sent from my ADR6425LVW using xda premium
So funny you posted this, we have a thread for stuff like this. Can be found here - http://forum.xda-developers.com/showthread.php?t=1872651
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Ndaoud360 said:
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Click to expand...
Click to collapse
Doesn't Verizon put a bad ESN(I think that's it) so that its unusable for service? Have you thought about just donating it to a dev or sell it to one of them for dirt cheap?
Sent from my ADR6425LVW using xda premium
Ndaoud360 said:
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Click to expand...
Click to collapse
Sounds like insurance fraud.. Maybe that's just me?
Sent from my ADR6425LVW using Tapatalk 2
DontPushButtons said:
Sounds like insurance fraud.. Maybe that's just me?
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Yes it is and yes bad esn but still someone would buy it for $100. I would give it to a dev for the least of $70
Not to sound like a doche but I am going to anyways.. Your own fault for dropping the phone. Man up and pay the $90. Karma is a ***** and will catch up with you one day.
I just payed the $100. I do agree my fault.
Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv<yp=AllFixedPriceItemTypes&var=sbar
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Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
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Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
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You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
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Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.