[Q] Bad Situation w/ my gs2 - AT&T Samsung Galaxy S II SGH-I777

So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:

DaltonCope said:
So ive had my galaxy s 2 for a few months now, downloaded hundreds of songs, taken near a thousand photos, and yesterday the digitizer/lcd was shattered after being sat on. I can't replace this phone, and my parents who own the contract didn't purchase insurance for it. I am nearly broke, and the repair costs for this part is over 200$, and my parents refuse to pay for this. All I need to do is copy all of the files from my phone to my computer, but i cannot enable mass storage to access the pictures/music on the internal storage because the screen is out. Does anyone have an idea as to how I could fix this, or move the files off of the phone? A thousand thanks to whoever could help me in this/:
Click to expand...
Click to collapse
Is Android Debugging on? Then you probably could get ADB to work.
If not, then...

Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):

Droid VNC server may be an option, if you can somehow get it to work.

You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though

DaltonCope said:
Thats the thing. the screens black on my phone cause its broken, so i cant check if its on or not. idk how to use mass storage w/o this):
Click to expand...
Click to collapse
sure you can, plug it in to your computer and just run adb devices, if it shows up, then debugging is on, if it is off it will tell you no device found
so to pull all the files off your sdcard assuming debugging is on..
1. in adb mount the sdcard (I forget the command off the top of my head, but google is your friend)
2. adb pull /sdcard some_folder_name_in_your_sdk_directory

DaltonCope said:
You have to download the app on the market to vnc with the computer, it would work if I wouldve already downloaded it.. I cant do anything on my phone at all. Thanks for the attempt though
Click to expand...
Click to collapse
Assuming I understand this correctly, you can still download apps to your phone by logging in to the market from your computer. This may still be an option.
Sent from my SGH-I777 using XDA
Sent from my SGH-I777 using XDA

I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA

glad4pie said:
I'm stupid when it comes to this stuff, but if your using stock-based rom you could use kies air
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
he can't use scree. Kies you need to run it from a I.. phone so it connects with pc
Sent from my SAMSUNG-SGH-I777 using xda premium

If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897

You could always look around eBay craigslist or anywhere else you can think of and you might get lucky in finding a cheap gs2 that doesn't work but the screen is still intact or maybe if you know anyone that maybe willing to let you borrow their screen from their phone for yours if you know how to. I just haven't pulled apart any phones since I came
To the US in 2002 so I'm not sure if its still that simple to do.

I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk

Mounting SD in recovery sounds like your best bet
Sent from my SGH-I777 using XDA Premium App

jpruett79 said:
I haven't tried it yet so some of the others may be able to chime in but what about the possibility of using the HDMI adapter. I have looked at purchasing one and they are not very expencive depending on the source. I just do not know if it will automatically output the video when connected or it needs to be enabled.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
it automatically works. nothing needs to be enabled

1) If you had USB debugging enabled, you can use ADB. If you're not sure - try it.
2) If you had a custom kernel with CWM installed, you can use ADB from within recovery. Recovery does not normally mount the sdcard but you can do it manually via ADB. I can provide info on this IF you can get ADB connecting first
3) HDMI is another possibility - although controlling the device will be problematic if the touchscreen is also failed. (It's possible that touchscreen is semiworking and main AMOLED is busted.)
For getting ADB installed and running, try Droid Explorer.

Been there done that.
Unfortunately, it'll cost some money to do a diy fix with this phone.
Last summer I dropped my htc aria onto gravel and the glass shattered. I googled around and found an oem digitizer for 30 bucks on ebay, and some great how-to-tear-apart your phone videos on youtube. 5 hours and multiple clumps of hair ripped out later, I got the thing fixed. Granted the light from the soft keys now bleeds onto the screen (thankfully CM7 let me disable them) and the trackpad became recessed in too far to use. But it still got me through until I got my SGS2.
Only thing is, my lcd still worked, it was just the glass digitizer that broke.

MikeyMike01 said:
If you boot into recovery mode and use some pictures of recovery mode to get to USB mass storage option, maybe that would work?
Could also try adb pull-ing.
Sent from my SGH-I897
Click to expand...
Click to collapse
+1
This is probably your best bet if adb doesn't work.

I have CWM flashed, but I cant tell if im in recovery after holding down the buttons. And im not sure how to view the pictures after i take them in the mode..

You should be able to plug it in to your computer and MTP should connected automatically allowing you to copy your files

Related

[Q] broken screen, memory full of baby pics an vids please help

Well, my son's mother had just sold me her extra vibrant, which included the 2gb sd card that came with it. But before she did that, she moved all her pictures and movies onto her own vibrant. That same day, before she could move all those pictures and videos onto an brand new sd card, she accidentally dropped her phone and the screen got destroyed, as in it won't turn on and is just black now.
Ordinarily we wouldn't have cared because she was going to send in that phone anyways and cancel her contract, unfortunately the pictures and videos she moved onto the phone's memory were of our first and only son, about a years worth. When he was born we didn't have a camera or camcorder, so the phone camera was our only way of capturing those early days, so they are extremely precious to us.
I'm sure it's just the screen that is broken, not the rest of the phone, so if there is any way to FORCE MOUNT the phone to my computer, please shed some light to that.
Or if I could do it through ADB using the PUSH/PULL commands, which I'm sure I could, I just need some instruction on how to do that. I'd want to pull the whole picture/video directory onto my desktop or something along those lines.
I have a PC and a MAC which I could use, so PLEASE! if there is any way I could recover those pictures/videos, please help out and let me know.
Thank you A LOT in advance
Liquid602 said:
Well, my son's mother had just sold me her extra vibrant, which included the 2gb sd card that came with it. But before she did that, she moved all her pictures and movies onto her own vibrant. That same day, before she could move all those pictures and videos onto an brand new sd card, she accidentally dropped her phone and the screen got destroyed, as in it won't turn on and is just black now.
Ordinarily we wouldn't have cared because she was going to send in that phone anyways and cancel her contract, unfortunately the pictures and videos she moved onto the phone's memory were of our first and only son, about a years worth. When he was born we didn't have a camera or camcorder, so the phone camera was our only way of capturing those early days, so they are extremely precious to us.
I'm sure it's just the screen that is broken, not the rest of the phone, so if there is any way to FORCE MOUNT the phone to my computer, please shed some light to that.
Or if I could do it through ADB using the PUSH/PULL commands, which I'm sure I could, I just need some instruction on how to do that. I'd want to pull the whole picture/video directory onto my desktop or something along those lines.
I have a PC and a MAC which I could use, so PLEASE! if there is any way I could recover those pictures/videos, please help out and let me know.
Thank you A LOT in advance
Click to expand...
Click to collapse
So from reading this the precious pictures are NOT on your external sd card (the small black card) or internal sd card, the one you can pull out. If the pics and vids are on either of those you can just take them out and buy a device where you can just plug those cards into your computer. Otherwise just get the screen replaced... I'm sure a Tmobile or even maybe a Best Buy store at a mall could replace the screen for a small fee so you can get your pics back.
OR, I'm pretty sure a tmobile store has some special equipment to extract data from your phone.. Just gotta ask!
you're correct,
she moved them from the SD card to the phone's memory when she sold me the phone. She dropped the phone before she could move them back to a fresh SD card.
The thing with that is, she was going to send in that phone because it had a small defect, (I bought the extra phone which came from the insurance or whatever because she was going to cancel the contract with the 200$ i gave her the new phone and start up a new contract), so we have until Wednesday to recover the pictures, because she has to send in the phone then.
And thats a good idea, I'll stop by tomorrow at a t-mobile store and check,
but if i could still do it tonight that would be awesome!
Liquid602 said:
you're correct,
she moved them from the SD card to the phone's memory when she sold me the phone. She dropped the phone before she could move them back to a fresh SD card.
The thing with that is, she was going to send in that phone because it had a small defect, (I bought the extra phone which came from the insurance or whatever because she was going to cancel the contract with the 200$ i gave her the new phone and start up a new contract), so we have until Wednesday to recover the pictures, because she has to send in the phone then.
And thats a good idea, I'll stop by tomorrow at a t-mobile store and check,
but if i could still do it tonight that would be awesome!
Click to expand...
Click to collapse
hmm is the screen shattered or just black? also when you cut the phone on does it ring and stuff? if the digitizer still works then you can just press home,so that you know your at the home screen. then connect the it to the computer. then make the gesture that pulls the notification bar, then connect your vibrant as well so that you can tell what part of the screen needs to be touched on her vibrant to mount the sd to the computer. that should work. i had a psp with a cracked screen but i was still able to navigate because i knew where everything was by heart lol.
shattered and black lol, and i believe she told me it doesn't ring anymore, i'd have to ask her in the morning. But yeah thats the first thing I tried when i went over today to try and fix it, which is why I'm thinking using the ABD commands in the only way to do it now
Liquid602 said:
shattered and black lol, and i believe she told me it doesn't ring anymore, i'd have to ask her in the morning. But yeah thats the first thing I tried when i went over today to try and fix it, which is why I'm thinking using the ABD commands in the only way to do it now
Click to expand...
Click to collapse
You need to enable USB debugging if it wasn't done previously to use ADB.
I hope you recover your pics. If worst comes to worst you will need to repair the phone.
lqaddict said:
You need to enable USB debugging if it wasn't done previously to use ADB.
I hope you recover your pics. If worst comes to worst you will need to repair the phone.
Click to expand...
Click to collapse
Yea you might as well get it repaired. Those pics are priceless
Sent from my GT-I9000 using XDA App
Liquid602 said:
Well, my son's mother had just sold me her extra vibrant, which included the 2gb sd card that came with it. But before she did that, she moved all her pictures and movies onto her own vibrant.
Click to expand...
Click to collapse
Here's my attempt. When she moved those pics and vids from the 2g card they don't permanently erase so you could still use recovery software to get those pics/vids off the card again.
I'll bet that's cheaper than repairing the phone too.
Drewstein said:
Here's my attempt. When she moved those pics and vids from the 2g card they don't permanently erase so you could still use recovery software to get those pics/vids off the card again.
I'll bet that's cheaper than repairing the phone too.
Click to expand...
Click to collapse
Not a bad idea and worth a shot. I have had great success pulling files from a hard drive with pin 1 missing and a corrupt fat table, using Easy Recovery Pro. That (windows based) app is also very useful for retrieving deleted files, as long as the source wasn't formatted. As far as using adb, usb debugging would have to be enabled as previously mentioned. Also, if the phone doesn't ring, are you able to tell if it actually turns on? Without power and usb debugging, adb is useless.
On the off chance, does she backup her pics with Lookout?
Good luck getting your files back.
Ginger Clone's of the World Unite! Via the XDA App
You can try android commander. Its worth a shot. I had a similar situation before I knew about odin my phone was in a continuous boot loop and couldn't mount the sd card, I used android commander to pull some pictures that needed for my work. I just had to make sure it the device was recognized through adb. Good luck.
Sent from my SGH-T959 using XDA App
Just a thought, why don't you use the screen from your Vibrant and put it on hers. That will A.confirm it's the screen and B. get your pictures.
+1 on android commander if you don't want to do the hardware swap. If your phone is actually coming on just no screen it will pick it up. Wait, don't you have to be in debugging mode for that though?
Seems your best bet is the hardware swap.

Usb mass storage mode? HELP!!!

Ok so I just upgraded yesterday from the HTC inspire and I must say I'm liking the S3. Except for one thing, no usb mass storage mode? Duuuwwwhhhaaaatttt??? This is awful...just awful.. I work night shifts and play minecraft a lot at work
D) and alwayed used my inspire for transfering the save data on my work computer to my personal desktop at home... I NEED this FIXED.!! I have the 16GB sd card I pulled out of my inspire shoved in the S3's ext-sd slot and would love to know how to use it as a usb mass storage like I did on my inspire.. I have tried the easy ums app and it doesn't work :/ so here I am, humbly asking for help from you geniuses...
Sent from my SAMSUNG-SGH-I747 using xda premium
Not sure if this is what you're asking but here goes...
I just started using the S3 as well, upgraded from an S2 T989 (T-mobile)
On the S2, when I connect to the USB port, I can "turn on" usb mass storage mode to connect to the PC and I'm not seeing that option here on the S3.
However, when I connect the phone to my PC, I get the following options:
- Media device (MTP): automatically checked
- Camera (PTP)
And when I check on "camera (PTP)", my PC would recognize the phone as SGH-T999. And when I click on it, I would have two options:
- Card (External SD)
- Phone (Internal SD)
From here, I can just copy and paste whatever from PC to SD card and vice versa.
belly1026 said:
Not sure if this is what you're asking but here goes...
I just started using the S3 as well, upgraded from an S2 T989 (T-mobile)
On the S2, when I connect to the USB port, I can "turn on" usb mass storage mode to connect to the PC and I'm not seeing that option here on the S3.
However, when I connect the phone to my PC, I get the following options:
- Media device (MTP): automatically checked
- Camera (PTP)
And when I check on "camera (PTP)", my PC would recognize the phone as SGH-T999. And when I click on it, I would have two options:
- Card (External SD)
- Phone (Internal SD)
From here, I can just copy and paste whatever from PC to SD card and vice versa.
Click to expand...
Click to collapse
Well let me start with this then..on my inspire, I could plug it up to any computer and it would show up as a disk drive and I could transfer baby file back and forth at my will.
Now that I have my S3, I've realised that they've done any with usb mass storage and adopted mtp. Which doesn't work for me. I get a message 'cannot copy "file name" the device has either stopped responding or has been disconnected.'
I can also connect through ptp and it will transfer most files, but not all. It will get to a certain point it gives me the good ole 'cannot copy "file name" the device has either stopped responding or has been disconnected.' message.
So overall, my question is simply this, is there a way to enable usb mass storage for the external sd card on my sgs3? Either by fixing easy ums to work for a 1747 or by installing another app that I don't know about.
Btw, my s3 is rooted, running stock Rom and stock kernel, stock everything. I've installed busybox as well.
Sent from my SAMSUNG-SGH-I747 using xda premium
I also need to get this working. I am always on the road and want to listen to music through my radio, and be able to transfer files from my various computers which have all types of Operating Systems running on them. Any fix? I am Also stock everything with root and busybox
did you guys see this?
http://www.xda-developers.com/andro...and-media-transfer-protocol-xda-developer-tv/
I'm hoping someone can get this ported over for the US version. http://forum.xda-developers.com/showthread.php?t=1711009
What operating system are you running? I never have any issues using MTP on Windows 7.
calceltic said:
did you guys see this?
http://www.xda-developers.com/andro...and-media-transfer-protocol-xda-developer-tv/
Click to expand...
Click to collapse
Yes I've seen this but it only for the international version...
And I'm running win 7 and I also have a win xp that use as well...
Sent from my SAMSUNG-SGH-I747 using xda premium
Well add me to the list of: MTP sucks! This is pretty awful, I mean if there is a work-around fine, but we shouldn't HAVE TO work around just to get Mass Storage support.
As of now we are stuck with MPT.
Works ok though I guess, I can move files back and forth. You can also try using a wifi explorer if your on the same network.
JDMpire said:
Well add me to the list of: MTP sucks! This is pretty awful, I mean if there is a work-around fine, but we shouldn't HAVE TO work around just to get Mass Storage support.
Click to expand...
Click to collapse
No flippin joke... I seriously hope somebody figures out something soon... this almost makes me hate my new phone.. :'( that shouldn't be how you feel about a phone you've had for less than a week... fml
Sent from my SAMSUNG-SGH-I747 using xda premium
family682guy said:
No flippin joke... I seriously hope somebody figures out something soon... this almost makes me hate my new phone.. :'( that shouldn't be how you feel about a phone you've had for less than a week... fml
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Dont stress out too much, I see that your new here, stick around for a while and see what the devs here can do with these phone. Its amazing the stuff the create for us... 99% of the time for FREE! Its really a great place, its just not very newb friendly. Ive been here this long and Im still a newb (compared to other forums I belong to...).
But yea, stay for a while and watch the magic happen (Geez, that should be our tag line... )
JDMpire said:
Dont stress out too much, I see that your new here, stick around for a while and see what the devs here can do with these phone. Its amazing the stuff the create for us... 99% of the time for FREE! Its really a great place, its just not very newb friendly. Ive been here this long and Im still a newb (compared to other forums I belong to...).
But yea, stay for a while and watch the magic happen (Geez, that should be our tag line... )
Click to expand...
Click to collapse
Haha that is a pretty good tagline lol I guess I'll just have to follow your advice and stay patient for a little while... I just hope there is someone actually working on this fix for the 1747.. if I knew of them, I would be more than willing to donate for the cause.
Sent from my SAMSUNG-SGH-I747 using xda premium
Alrighty!! I've done some snooping around and found this!!!:
Here's a thread for the AT&T S3 on Mass Storage, requires some tinkering though.
http://forum.xda-developers.com/showthread.php?t=1768752&highlight=mass+storage
So basically if you follow all the instructions, your 1747 will be able to mount its external sd card as a usb mass storage. Tried it myself!!! Amazing!!! Haha!!! Life is good once again...
In addition to the above steps, I also had to do something else. I'm running windows 7, but I don't see why it would be any different for any other windows, and after I installed gscript I had to go to device manager in windows, find your phone (should be under portable devices) and then right clicked and updated driver software. After that finished, the pc had to reboot. After reboot, I ran the scripts in gscript... Aaannnndddd... BAM.! MAGIC.!
I hope this helps those who are frustrated with their 1747 as well... this is a temp fix until a better one comes out... buuuuttt... cheers
Sent from my SAMSUNG-SGH-I747 using xda premium
also, remember to unmount your phone from windows before running the mtp script. I'm not sure what will happen if you don't, but let's not try to find out, right?
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm not using the I747 (I take it thats the T Mobile branded version), Im in fact using the SCH-I535, Verizon version. Due note that the phone does contain GSM radios so I am able to use it on T for voice (perfect!) and edge data (expected but better then nothing)...
I'm assuming SMS & MMS work as well, albeit untested.
JDMpire said:
I'm not using the I747 (I take it thats the T Mobile branded version), Im in fact using the SCH-I535, Verizon version. Due note that the phone does contain GSM radios so I am able to use it on T for voice (perfect!) and edge data (expected but better then nothing)...
I'm assuming SMS & MMS work as well, albeit untested.
Click to expand...
Click to collapse
Sgh-1747 is AT&T. T-mobile S3 is sgh-t999 I believe.. and the Verizon version has gsm radios as well as cdma.? That's badapple lol I wonder if that is the same for the 1747 but vice versa?
Sent from my SAMSUNG-SGH-I747 using xda premium
family682guy said:
Alrighty!! I've done some snooping around and found this!!!:
Here's a thread for the AT&T S3 on Mass Storage, requires some tinkering though.
http://forum.xda-developers.com/showthread.php?t=1768752&highlight=mass+storage
For future reference, here are the AT&T (And other non-international S3) Dev forums.
http://forum.xda-developers.com/forumdisplay.php?f=1667
So basically if you follow all the instructions, your 1747 will be able to mount its external sd card as a usb mass storage. Tried it myself!!! Amazing!!! Haha!!! Life is good once again...
In addition to the above steps, I also had to do something else. I'm running windows 7, but I don't see why it would be any different for any other windows, and after I installed gscript I had to go to device manager in windows, find your phone (should be under portable devices) and then right clicked and updated driver software. After that finished, the pc had to reboot. After reboot, I ran the scripts in gscript... Aaannnndddd... BAM.! MAGIC.!
I hope this helps those who are frustrated with their 1747 as well... this is a temp fix until a better one comes out... buuuuttt... cheers
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Also, i just ran into this problem... the fix i mentioned above worked on my work computer but now that im home and i tried it..it didnt work.. :/
BUT!! i figured out the problem. The difference between my work and home computer? Kies... idk if it was that progam itself or just the drivers that came along with it but regardless i uninstalled kies and all the drivers associated with it. After that i plugged in my phone, ran the "mount" script and voila. MAGIC ONCE AGAIN!
Just thought i would inform the masses on what ive done so far to fix this problem
There is another option....
Get yourself a little adapter:
http://www.amazon.com/gp/product/B0027YYMU6/
Then you can plug any USB drive directly into that.. then the adapter into the phone.
Your phone will see it as a normal USB Drive... you can then use any filemanager to transfer files from the phones SD to that USB drive... Unplug the USB, pop it into a computer and you're all set.
I'll admit it's a bit kludgy, but until storage mode becomes available, you can use this on OS's that won't work properly with the existing MTP.
NOTE: Might want to buy a FEW adapters... i bought 1, worked great.. friend bought 2 more.. neither worked.. same brand etc... I have 2 more on the way just in case..but for .79 plus free shipping no reason not to buy half a dozen hehe
DroidGnome said:
There is another option....
Get yourself a little adapter:
http://www.amazon.com/gp/product/B0027YYMU6/
Then you can plug any USB drive directly into that.. then the adapter into the phone.
Your phone will see it as a normal USB Drive... you can then use any filemanager to transfer files from the phones SD to that USB drive... Unplug the USB, pop it into a computer and you're all set.
I'll admit it's a bit kludgy, but until storage mode becomes available, you can use this on OS's that won't work properly with the existing MTP.
NOTE: Might want to buy a FEW adapters... i bought 1, worked great.. friend bought 2 more.. neither worked.. same brand etc... I have 2 more on the way just in case..but for .79 plus free shipping no reason not to buy half a dozen hehe
Click to expand...
Click to collapse
Yea, that would work... but im more on the side of "my phone should do this" lol dont know why they completely removed usb mass storage... they shouldve at least made it optional in the settings or something, ya know? those little adapters would work but idk how id feel about having to carry around an adapter just so i can transfer files..
Heres a scenerio:
Say my friend calls me up and wants a file that i have on my computer, so i use that adapter and transfer it to my phone, go to his house only to realize i accidentally left the adapter stuck in my computer at home :/ thats a pain in the you know what lol
Just a thought haha
family682guy said:
....dont know why they completely removed usb mass storage... they shouldve at least made it optional in the settings or something, ya know?
Click to expand...
Click to collapse
The WHY actually is documented around here somewhere... the short version is, with the way the OS is written, mounting the card as USB storage makes it unavailable to the system. Since most of the newer Androids OS use the SD card more heavily (such as A2SD type stuff) it would render applications 'broken' whenever the USB was plugged in.
That's the official story.. I'm not sure I buy it myself as I've seen apps that let you use the SD card on my original EVO AND have USB mode enabled just fine.. granted transfer rates sucked, and occassionally a file would get corrupted, but it worked 99% of the time. I don't know what 'tricks' those apps used to get it to work, but I don't see why Google couldn't use those same tricks directly in the OS.
Another option btw.. is Wifi Explorer Pro. If you're PC is on the same WiFi network, you can run the app then go to a webpage on your PC to upload/download files as needed. It's not as fast as a cable.. but it does work pretty well and is simple to use.

Cant access USB storage on PC

So I can't connect my Droid RAZR to my windows 7 machine...
I have tried a lot of things!
I've tried:
*Different computers including Vista and Linux
*Different cables
*Different fastboot files
*Re-installing drivers
*Factory reset
*PIM sync from the market etc.
What happens when I plug my phone into my PC is the computer recognizes it, it makes a sound, then it says Unknown Device connected or some times it says USB malfunctioned and then on my lockscreen it says the phone is charging but it doesn't show on my battery icon.
Whats also interesting is if I got into Fastboot mode and connect to my computer it says USB connected and then I can use it in RSD with no problems.
I'm on ICS with no root.
Please help!
Sent from my Nexus 7 using XDA Premium HD app
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
SCClockDr said:
You could try Software Data Cable @ the Play store. It is what I use, I've never connected to my PC via USB.
Sent from my DROID RAZR using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply but that's not helpful because I still cant root.
Sent from my Nexus 7 using XDA Premium HD app
uToTMeH8 said:
I'm going through the same thing except mine won't connect to fastboot and has charging problems. I also get the weird white light on the front when trying to charge with the screen off. I contacted Motorola but haven't heard back from them yet. Anybody else have these problems?
Sent from my DROID RAZR using Tapatalk 2
Click to expand...
Click to collapse
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Jeanjacq said:
Dam bro! Lets you & I stay strong and hopefully we'll find a solution
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Haha I am going to get to the bottom of this! I plan on calling Motorola early tomorrow. I've read a lot of stuff about the same problems and no resolution except for a warranty exchange or repair. I've already had to open the back to force charge the battery once because it was beyond dead. I'll let you know what they say after I talk to them.
Sent from my DROID RAZR using Tapatalk 2
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
traitor123 said:
Damn bro, i feel you...same happened with me....uninstall motocast and reinstall motocast and then attach the phone to pc in MTP mode.
Click to expand...
Click to collapse
Thanks for the feedback, but I've already tried & that doesn't work
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Jeanjacq said:
I really hope some one can find a solution, if no one can I'm definitely going to get rid of my Razr and never look back
Click to expand...
Click to collapse
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
uToTMeH8 said:
That's understandable, I got this one for free because it wouldn't power on and got the white light of death. I knew it was still good because at least a light came on. Popped the back off, directly charged the battery for 2 hours and it's been running perfect except for the issues above. I didn't think I would say this, but the Razr is really impressive for the price...and I have 2 Galaxy S III's!
Click to expand...
Click to collapse
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Jeanjacq said:
I just wish I could experience this phone how it should be, I'm making it my mission to get Motoblur off my phone... So I should flash a custom ROM, BUT I cant cause I'm not able to root with no USB connection
Click to expand...
Click to collapse
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
uToTMeH8 said:
That was my main concern too! Just got off the phone with them. They let you send it in for repairs with no questions asked. There are a couple stipulations though, obviously no water damage and cracked screens:
HOW TO SEND
- Use secure packaging; We recommend using the free FedEx packaging that is available at a FedEx location. - Print the email (packing list) and include with the package when returning
- Include Proof-Of-Purchase (If Required For Warranty)
- Ensure box is well sealed and the product is well protected
Does anybody know how I can get a proof of purchase if I was not the original buyer of the phone?
Click to expand...
Click to collapse
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Jeanjacq said:
Will they allow me to send the phone back even if I did the ICS update through RSD Lite?
Click to expand...
Click to collapse
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
uToTMeH8 said:
I'm sure they will. As long as when you boot into AP fastboot it says 0 for root status and you are on the official release you should be all set.
Click to expand...
Click to collapse
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Jeanjacq said:
Sounds good, just gonna give a few more days of research before I ship my phone to the other side of the world
Click to expand...
Click to collapse
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
danifunker said:
Fastboot doesn't give "root status", that's recovery.
Next, Jeanjacq, are you able to fastboot the phone? Make sure you enable USB Debugging on the phone and try to put the phone into MTP mode, not mass storage mode (when you connect the phone to USB, a USB connection manager comes up on the top bar of the phone, click on it). What are the USB device IDs on the phone?
I don't think your USB port is damaged because you are able to fastboot the device. It sounds like some kind of configuration thing.
From Linux please do an lsusb and output the information, and from windows take a screenshot of your unknown device's hardware properties (i'm looking for the USB VID and PID in the screenshot)
Click to expand...
Click to collapse
Did you get my PM? I have the details you need in the message I sent you.

Dead Touch Screen: Need to pull files from local memory

I have an EVO 4G LTE with a failed touch screen and am seeking a way to desperately pull pictures/video off local memory. My phone was set to charge only prior to it failing, so I am unable to pull files via USB and my wifi was turned off.
I believe my only hope lies in this -
Is there a way to turn on USB debugging without touch screen interaction? Is there an app that I can download from Play that'll do this automatically without any interaction from my end?
Is there an app that I can download via play that'll automatically turn on my phones wireless? If so, perhaps I can hit it's IP and pull files this way.
Any other ideas?
androidultra said:
I have an EVO 4G LTE with a failed touch screen and am seeking a way to desperately pull pictures/video off local memory. My phone was set to charge only prior to it failing, so I am unable to pull files via USB and my wifi was turned off.
I believe my only hope lies in this -
Is there a way to turn on USB debugging without touch screen interaction? Is there an app that I can download from Play that'll do this automatically without any interaction from my end?
Is there an app that I can download via play that'll automatically turn on my phones wireless? If so, perhaps I can hit it's IP and pull files this way.
Any other ideas?
Click to expand...
Click to collapse
You should be able to do a full back up with adb but I don't remember how exactly.
suparnemo said:
You should be able to do a full back up with adb but I don't remember how exactly.
Click to expand...
Click to collapse
From my understanding... to use adb, I need to be in USB debugging mode, which I am unable to activate without the touch screen being functional. Perhaps I'm incorrect... and hopefully so...
FYI - I will be willing to pay for a solution that allows me to extract my pictures/video from my cell. I can not lose these memories. To anyone that can provide any help it'll be greatly appreciated.
Edit: Never mind, probably won't work
can't sprint fix the touch screen??? or u could always replace it ur self hun
ticklemepinks said:
can't sprint fix the touch screen??? or u could always replace it ur self hun
Click to expand...
Click to collapse
Took it to Sprint and the guy said he wouldn't be able to do much for me, but order me a new phone. However, I NEED to pull these pictures/videos off the phone.
androidultra said:
Took it to Sprint and the guy said he wouldn't be able to do much for me, but order me a new phone. However, I NEED to pull these pictures/videos off the phone.
Click to expand...
Click to collapse
fix it yourself.. can't really do much worse
Dont suppose u got a custom kernal installed with USB host?
Sent from my EVO using xda premium
That's weird. I had a touch screen act up and Sprint replaced it within an hour. Maybe you need to try another Sprint store?
neoshi said:
That's weird. I had a touch screen act up and Sprint replaced it within an hour. Maybe you need to try another Sprint store?
Click to expand...
Click to collapse
Yeah, I'm headed to another one tonight. I'm crossing my fingers.
androidultra said:
Yeah, I'm headed to another one tonight. I'm crossing my fingers.
Click to expand...
Click to collapse
Probably wouldn't hurt to call and find out where your nearest Sprint repair center is. That's where you need to go.
Sent using my HTC EVO LTE and a magic wand
Are you rooted?? Can't you go into recovery and mount your internal memory and access it from your PC.
My phone is not rooted. When I go to recovery mode, I'm presented with a triangle and a red exclamation point. Will rooting my phone allow me access to internal memory? I'm open to suggestions.
Just go to a corporate/repair store, they can either replace your digitizer or retrieve your photos for you. If you go to a 3rd party sprint store they won't fix it they will just order you a new/referb phone or refer you to a corporate store.
Sent from my EVO LTE
68 bucks on eBay will you a brand new screen. I'd go that option before dealing with sprint and their crap. There's a few good instructional videos on YouTube that show you how to replace screen.
Sent from my EVO
These folks sell OEM parts:
www . etradesupply . com/htc/android-models/htc-evo-4g-lte.html
I haven't dealt with them so YMMV
Use adb.
"adb pull (location of your files)”
So if you want pictures, you could do adb pull /sdcard/DCIM and that will give you the whole folder with all of your photos.
Sent from my EVO using Tapatalk 2
Gumby63 said:
Use adb.
"adb pull (location of your files)”
So if you want pictures, you could do adb pull /sdcard/DCIM and that will give you the whole folder with all of your photos.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
First off, thanks to everyone popping in providing suggestions. As of now, I still have had no luck pulling my data off internal memory. I've taking it to both 3rd party stores and corporate stores and they've each said that the other is more lenient with replacing touch screens. Go figure. I've also been told that Sprint is not authorizing taking this phone apart and that parts are not yet available.
With some digging, I've discovered that the HTC EVO 4G LTE uses the same screen and digitizer as the One X and as one poster above linked, can be purchased online.
Gumby - I've tried this method, but when I input the adb devices command, my phone does not appear. From everything I've read, this method would require the phone to be in USB debugging mode; however, I hope that I'm wrong.
Can anyone provide some insight into what I'll need to purchase to get my touch screen functional? From my understanding I need to purchase both the screen and the digitizer and replace these items. Keep in mind my phone is fully functional, but does not register any touch input.
http://www. etradesupply.com /htc/android-models/htc-evo-4g-lte.html
Does it respond to touch in recovery?
Sent from my EVO using Tapatalk 2

How can I remove data from phone without unlocking screen (screen broken)?

Hi folks,
Long time lurker but a rare poster, I hope this isn't held against me haha!
I dropped my Galaxy S3 at New Year and it has completely shattered the screen. Upon finding out that it's £150 to have it replaced, I'm going to recycle the phone and get another phone, and cut my losses that way. £150 is a lot of money for me at the moment.
Anyway, the phone still powers up but the screen stays blank. When I plug it in to my computer via USB, I am told that the phone is locked - this is because I have a pattern screen unlock and, obviously, can't use the screen! Therefore, I can't get the data off my phone since I can't put in my unlock pattern.
Is there anyway around this? I have pictures and a video of my daughter after we spent our first Christmas together which mean a lot to me, and I'd really prefer not to lose them. It also means that I can be a bit at peace when I send the phone away for recycling, that most personal details will have been removed.
Sorry to bother you all and I really hope someone can help me out. I will be eternally grateful!
Cheers,
R
Do you use a sd card? If you have and opted to save your photos to the sdcard when first using the camera, just pull the card out and all your pictures will be there.
Sent from my GT-I9300 using xda premium
xcly said:
Do you use a sd card? If you have and opted to save your photos to the sdcard when first using the camera, just pull the card out and all your pictures will be there.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thank you for the reply!
No I haven't, which I'm sort of regretting now! That 16gb storage space was too tempting to be lazy with.
I have noticed that there are apps on the Play store which I can download to unlock my device via WiFi, but the app has to be opened for the first time which obviously I can't do. I can download and install apps on my phone through my PC though when logging in to my Google Account. Would this open any doors for me?
Or is there even any way to remotely start apps? If I could get Kies Air working this would be perfect.
If USB debugging was enabled, the adb pull command might work
On Samsung Dive you can onlock your screen.
Also you can wipe youre phone from there.
http://v2.samsungdive.com
Verzonden door mijn GT-I9300 met xda premium

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