Flash stock before returning? - AT&T Samsung Galaxy Note I717

So my note has been acting weird lately running slow and shutting down randomly so I am going to take it back to best buy. Do you guys feel it's necessary to flash the stock kernel or is a factory reset sufficient enough?
G Note or take a long walk off a short bridge

If they have someone who knows what they are doing (last time I was in best buy they didnt) they may check it and not accept the return if they figure out its not the proper software.
Sent from my Nokia 3210 using xda premium.

I'd flash it back to stock.
Good news is that we have the stock tars over in the dev forum. Odin couldn't make it any easier to completely revert back to stock recovery/system/boot.

If I factory reset the only way they could know is if they look at the kernel in the about phone area right, for some reason I just don't think that they will notice. I would Odin to stock but I don't have the time
G Note or take a long walk off a short bridge

Related

Flash back to stock before calling tech support?

Hey everyone, I like a lot of others have been getting a lot of dropped calls and my gps takes forever to lock on so I'm looking to get my fascinate replaced, hopefully with another phone. However, I'm currently running the newest version of MIUI right now so my question is, do I need to flash back to stock before I make the call? I'm wondering because I know they make you do all sorts of stuff with your phone like updating and whatnot and I'm not sure how my phone is going to react or what's going to show up to the techs I'm speaking with.
If so, what do I need to flash back to? Did they release a new update? Could someone maybe link something that can show me how to get it back to stock?
Last question and kind of a big one is that the phone is physically damaged... However, It's been that way for over a year and the problems have only come up recently. Do I have a shot?
A little bit of reseach goes along way...this topic has been beat to death. You don't need to flash back to stock until the phone is to be sent in! The official verizon Ed05 is the latest build and is in the development section.
Good Day
I went to stock ed05 and was put through a factory reset, software update check, and she even had me go through dial codes to change things which I'm not sure would work while on MIUI. Worst case scenario, make a nandroid of MIUI and flash back after the call. Just make sure to flash a mtd rom prior to restoring
Sent from my SCH-I500 using XDA App
Anything for the cracked screen problem? Like I said earlier the screen has been cracked for a VERY long time and the problems just emerged with the Ed04 update.
You don't have to flash until you send it back but personally, I would before I called. Only because they are going to ask you to try a few things and will probably ask what build you were on. Who knows, going stock may solve your call issues.
Don't know what to say about the broken screen. That's not covered under warranty but missed calls would be. Maybe you could stop by a store and ask them rather than having a tech note your account.

*Bricked* Galaxy note, after wrong rom install

Hey guys, first post, first real major issue I've encountered well rooting a phablet.
I have a ATT galaxy note, yesterday I rooted it and installed the Saurom ROM, everything was a breeze, I decided to try out ICS, I accidentally installed Criskelo onto the device before finding out it wasn't okay for the ATT note.
It hung on installing the rom itself and so I removed the battery imagining I could just revert to Saurom til I found a new ICS rom. But after I interuppted the ROM from installing, I get NO POWER! No download mode, nothing whatsoever on the screen =[ I'm ultra sad, best solution I find for the note is possibly a USB jig but I don't know if it will bring me back from this...
ANY HELP IS GREATLY APPRECIATED! I'm sitting here with a bricked note and a broken heart.
Don't be heartbroken just yet. This just happened to a friend of mine with his Note. I'm sending him your way. He's working today so I doubt he can get to you right away but I'm pretty sure he has the answer you need.
Sent from my SAMSUNG-SGH-I717 using xda premium
Have you tried accessing the phone with odin to see if it shows up there?
did you install CWM prior to flashing? try the three button combo to boot into recovery
did you backup prior to flashing ICS?
erikistehsex said:
Hey guys, first post, first real major issue I've encountered well rooting a phablet.
I have a ATT galaxy note, yesterday I rooted it and installed the Saurom ROM, everything was a breeze, I decided to try out ICS, I accidentally installed Criskelo onto the device before finding out it wasn't okay for the ATT note.
It hung on installing the rom itself and so I removed the battery imagining I could just revert to Saurom til I found a new ICS rom. But after I interuppted the ROM from installing, I get NO POWER! No download mode, nothing whatsoever on the screen =[ I'm ultra sad, best solution I find for the note is possibly a USB jig but I don't know if it will bring me back from this...
ANY HELP IS GREATLY APPRECIATED! I'm sitting here with a bricked note and a broken heart.
Click to expand...
Click to collapse
Some ROMs can damage the device's onboard flash. Surprisingly the Note is one of the few devices that you can actually physically break by flashing the wrong ROM.
erikistehsex said:
Hey guys, first post, first real major issue I've encountered well rooting a phablet.
I have a ATT galaxy note, yesterday I rooted it and installed the Saurom ROM, everything was a breeze, I decided to try out ICS, I accidentally installed Criskelo onto the device before finding out it wasn't okay for the ATT note.
It hung on installing the rom itself and so I removed the battery imagining I could just revert to Saurom til I found a new ICS rom. But after I interuppted the ROM from installing, I get NO POWER! No download mode, nothing whatsoever on the screen =[ I'm ultra sad, best solution I find for the note is possibly a USB jig but I don't know if it will bring me back from this...
ANY HELP IS GREATLY APPRECIATED! I'm sitting here with a bricked note and a broken heart.
Click to expand...
Click to collapse
You may need to contact mobile tech videos and get jtag unbricking service.
A bad flash happened to me in my first week of owning the phone so I was under the 30 day return policy with AT&T. I told them I was updating apps in the market, it got super hot, shut off, and would not power up.
They couldn't get it to turn on either, for obvious reasons, and they exchanged it no further questions asked. Hopefully your still in the return period.
Sent from my Icey G-Note Beast with XDA Premium 0_o
I done the same thing..odin should pick it up kust flash att recovery
Sent from my SAMSUNG-SGH-I717 using XDA
I'm sorry to say you probably have a hard brick on your hands. There's more info in this thread. I did the same thing myself. studacris's answer is the only option, you'll need to send it to someone who can do a JTAG repair on it, or you need to hope it's under warranty and send it back to AT&T and tell them that it just plain broke.
All notes are under warranty from Samsung still. They are for a year of purchase date. note has not been out a year.
Normally when I've had a a phone brick on me or a friends phone when out of the 30 day period, I would call 611 and have them send me a phone and when I received the new one I would mail the bricked one. It wasn't a big issue since the phones have manufacture warranties. Now they opened a device support center near buy and you can go and get a new one that same day.
Sent from my SAMSUNG-SGH-I717 using XDA
question for the OP's question, Samsung has that flash counter on the phone, I'm assuming with a bad flash like this it doesn't go up. But does it? And it if does, would Samsung be able to tell what happened? I know Samsung has a hard stance on flashers. To OP, I did the same thing, and I resorted to getting the JTAG thing done, the few places I've came across won't charge unless they can fix it. And they only charge like $50.
I tried jtag. Waste of money. They could not save my phone, plus they charged me $30 for looking at it.
Not to mention I lost out on my shipping.
Sent from my SAMSUNG-SGH-I717 using xda premium
The last resort is to try a Jig to force download mode. If that fails, you are done. You can look on your PC in the Device Manager. In there it will show you an "state" when you connect the device trying to get into Download Mode. Google that state. I am guessing you are getting the bad one which at this time is a device exchange.

[Q] Totally Bricked Vibrant what now?

The story goes...
I was running CM9, accidentally installed a cm7 nightly, soft bricked in bootloop. re flashed rom to 2.1 through Odin and all was fine. One click rooted the phone again all was fine. With going back to CM9 in mind, I needed to upgrade to 2.2. Did Through Kies which seemed to go O.K. (said was successful) but never rebooted. Now I am fully bricked. Phone won't respond to power button or even go into download with a jig or the remove batt, sd, simm method.
What Now????
Any help would be greatly appreciated.
Thanks,
Dave
Sorry Dave but it looks like you are out of luck. Kies is notorious for hardbricking devices.
You have no power at all? I would contact Samsung and tell them you hardbricked your phone using their software. Heard before that they will replace it.
I was afraid of that. I will notify Samsung.
Anyone need a Vibrant for parts at a good price out there?
Sorry to hear that. Jtag is what you need. Google mobiletechvideos.com and they can do it for you for 40 quids. You'll have tort phone back within a week.
Sent from my SGH-T959 using Tapatalk 2
Been there man and it sucks, but i send my phone to mobiletechvideos.com and they fixed my phone and put in stock 2.1. So if you really love your phone send it, trust me there's no other good feeling that seeing your vibrant boot up again XD
Sent from my SGH-T959 using XDA
Wow, what are the odds there are two bricks from kies in a matter of days .... I am in exactly the same situation as you.
Fancy paperweights
Get the unbrickable mod done at mobiletechvideos.
Sent from my SGH-T959 using xda premium
Phone back from Samsung--Yeah!!!
I sent the phone to Samsung and they had to replace the main board ($70). So now I am back to stock Froyo. I can't believe how much bloatware is on this thing. Before I attempt a root and such, I would like to understand the best procedure to getting back to 2.2 fully stock, in case I have to send it back. The Sticky AIO Vibrant toolbox seemed like a good idea, but it's directed to a bad link (Internet against Hollywood) when I click the skip add button. Will this be fixed, or is there a better way to go about this using Odin.
Thanks,
Dave
if u have seen Odin guide for vibrant then u wouldn't have done this .......whenever u Odin back to stock never use kies that's like opposite to Odin .......

Selling Vibrant, go back to stock or sell with CM9?

I'm going to be making the switch to GS3 so before long I'll end up selling the Vibrant. I'm now thinking the best thing to do with the phone before putting it up for sale. I've got a feeling that a lot of people (my wife as an example) looking for phones on EBay could care less about custom ROMs and may actually be turned away by listing it as rooted with CM9 installed. My concern with doing an ODIN back to stock is the likelihood that someone would then try to use KIES to upgrade their phone and brick it.
So here's what I'm wondering, should I:
1. find a way to get the phone to whatever the last official TMO Android release is for the Vibrant and figure that even if someone ran KIES it would report that there were no upgrades. Haven't had any luck finding how to actually do this since the only stock images I find are for JFD (2.1 Eclaire)
2. Keep it on CM9 and factory reset to clear out my personal data and sell it that way. This approach still assumes that someone won't be stupid and try to use KIES to DOWNGRADE
What do you guys think?
Give the buyer the option on what they want on it. Just make that part clear in the ad.
give top buyer choice before sending it out, and clearly explain, IF YOU WANT IT AT STOCK, DO NOT USE KIES TO UPGRADE, FOR IT WILL BRICK YOUR PHONE. IF YOU POINT YOUR FINGER AT ME IF YOU DID, I WILL LAUGH AT YOU.
Sent from my SGH-T959 using xda app-developers app
Been looking through the completed listings on Ebay and, in general, it seems like those that are listed as beeing rooted or with an ICS ROM go for between $100 and $160. That's not really much different than those that are apparently still on stock. I'll probably give it a try with it on CM9 and see how it goes. It seems like a couple of non-fuzzy pictures and a buy it now price seem to be the best way to get a decent price out of things on Ebay.
I'll miss my unbrickable Vibrant though
http://forum.xda-developers.com/showthread.php?t=1674519
I would flash this then sell it then the buyer can decide if they want to upgrade
Sent from my SGH-T959 using xda premium

VzW Check for Root?

So I finally HAVE to replace my Note 2 via warranty. Power button sticks and will not boot.
At the end of the call to place the warranty order she says "any physical damage, water damage, or software alterations will result in a charge of $290". So I'm rooted and ROM'd and would normally just return to stock. BUT since the phone will not boot, I cannot do this. I realize if it won't boot for me it likely won't boot for Verizon.
My worry is that somehow they will in get it to boot. Do they still check for root? If so is this something I should be worried about? I cannot for the life of me get this thing to turn on it seems like I will not be able to return this to stock with out powering the phone on. Any insight is greatly appreciated.
I have done the warranty replacement game for a long time. Typical the people checking the phone are stupid and dump for checking for root. I havent spoken to or talked to one smart person that would check. Plus the people they hired to make sure the devices comes in probably isn't tech savvy. Just a worker trying to get paid.
Sent from my SCH-I605 using Tapatalk 4
I agree with the above. I guarantee you the people who do the initial evaluation have a 'target' for the number of phones processed. But just the same return your phone to as stock looking as possible. Restore the launcher, use a stock wallpaper and/or boot-ani. Uninstall all apps you got from the store. And run your battery all the way down. It will continue to discharge even though it's off. This means it will need to charge for a few minutes before it will boot again.
And I've never noticed many posts (i can't recall even one) about phones being kicked back for being rooted/flashed.
But with that said isn't there some kind of flash 'counter' on the Note 2?
Sent from my Nexus 7 using XDA Premium 4 mobile app
When I had my DROID X I went into a Verizon store to upgrade to an s3 and the guy who just got done telling me how he "mods" his gnex looked at my X and it was running cm7 themed out the wazoo and he said how plain the stock os is on the Motorola. Haha. So I don't think that 98% of the people who are either in store or at the warranty place have a clue what rooted is let alone able to tell if it is or not.
Sent from my SCH-I605 using XDA Premium 4 mobile app
I think I read somewhere that you can make a powered usb jig the will boot it into download mode. I might be wrong, but you can search around for it.
Sent From My Sticky Note, Too?
Did you even read the op
Sent from my SCH-I605 using xda app-developers app
Yea I can't even get the phone to boot. Which I believe is due to the malfunctioning power button. But I'm still concerned verizon will find some way to get it booted. I'm going to see if I can boot via ADB this evening. Its been quite a while since messing around with ADB so I need to allow myself some time. Hopefully I can boot it and just Odin the factory image via ADB.
I should also try and clear the flash counter right? Does anyone have any tips or know-how on how to do that? I saw somewhere that there is an app. But should that be run before or after running the Odin stock image?
Thanks again guys and gals.
Hey gerg, the app is triangle away, and I would always try to return to stock if possible. I would use it before returning to stock as it needs root privileges. What a great learning experience (better to look at it that way then get angry trying to accomplish your goal). Keep us posted as we are all"rooting" for you....:thumbup:
"One small step for man, One giant leap for mankind" said anyone who has tried Moon Rom
JeramyEggs said:
Hey gerg, the app is triangle away, and I would always try to return to stock if possible. I would use it before returning to stock as it needs root privileges. What a great learning experience (better to look at it that way then get angry trying to accomplish your goal). Keep us posted as we are all"rooting" for you....:thumbup:
"One small step for man, One giant leap for mankind" said anyone who has tried Moon Rom
Click to expand...
Click to collapse
Thanks man. Appreciate the positive vibes.
However it seems like I'm stuck. I can't for the life of me get this phone to boot, therefore I can restore the stock image via ADB, because ADB will not recognize the device since it is off. I've tried every trick out there, including the youtube video about pulling the charger and pulling/re-seating the battery as fast as possible. No dice.
I did however receive my warranty device today, and since I have ADB all set up and ready to go, I'll be rooting her and getting back to Trans-Neb ASAP, and of course I'll see you back in that thread.
Again, thanks for the help guys it is appreciated. I'm fairly sure I've tried harder and spent more time to get this phone to boot than Verizon will ( I hope at least). So if they can't get it to turn on, I don't see how they can tell its rooted
Mods can close this thread
Cheers!

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