Hard Keys don't work - Android Q&A, Help & Troubleshooting

I bought a Samsung Vitality (SCH-R720, Cricket is the carrier) from Best Buy and was going to use it purely as an mp3 player. I had trouble rooting the phone using a Samsung Admire (Metro PCS) tutorial, but I was able to get it rooted after installing Superuser from the Market. I then tried to edit the sec_key.kl file via Ghost Command (to remap the 'Muve' button so the Camera would open instead), but the file would not save. After multiple soft resets and 'rooting' it still wouldn't save the *.kl file.
From there I installed ROM Manager (don't remember the exact reason, I think it was to install CWM), my device wasn't supported/found in the list so I asked the program to restart. I ended up getting into the recovery menu and I wiped the data/factory reset and wipe cache partition. After it rebooted, the hard keys stopped working. The only button that works is the Power button, but when holding it to power down it doesn't bring up the options instead just shuts off the phone. I've been using softkeys and it's fairly annoying to use.
Any ideas on how to fix it?

fcrb said:
I bought a Samsung Vitality (SCH-R720, Cricket is the carrier) from Best Buy and was going to use it purely as an mp3 player. I had trouble rooting the phone using a Samsung Admire (Metro PCS) tutorial, but I was able to get it rooted after installing Superuser from the Market. I then tried to edit the sec_key.kl file via Ghost Command (to remap the 'Muve' button so the Camera would open instead), but the file would not save. After multiple soft resets and 'rooting' it still wouldn't save the *.kl file.
From there I installed ROM Manager (don't remember the exact reason, I think it was to install CWM), my device wasn't supported/found in the list so I asked the program to restart. I ended up getting into the recovery menu and I wiped the data/factory reset and wipe cache partition. After it rebooted, the hard keys stopped working. The only button that works is the Power button, but when holding it to power down it doesn't bring up the options instead just shuts off the phone. I've been using softkeys and it's fairly annoying to use.
Any ideas on how to fix it?
Click to expand...
Click to collapse
Try to get a sec_key.kl file from someone with the same model and replace the one you have.The reason why factory reset didn't fix it it's because a factory reset only clears user data NOT system.And the buttons stopped working after reboot because that's when Android re-loads all files.
Sent from my LG-P350 using xda premium

erase system in cwm and reflash/flash a rom

nerot said:
Try to get a sec_key.kl file from someone with the same model and replace the one you have.The reason why factory reset didn't fix it it's because a factory reset only clears user data NOT system.And the buttons stopped working after reboot because that's when Android re-loads all files.
Sent from my LG-P350 using xda premium
Click to expand...
Click to collapse
icenight89 said:
erase system in cwm and reflash/flash a rom
Click to expand...
Click to collapse
I think it had to do with more of the system not reading the sec_key.kl file, I used Ghost Commander to check the file looked intact. I ended up flashing it using a rooted MetroPCS ROM (Cricket doesn't have a stock ROM), but I don't mind since it's only going to be used as a mp3 player.
Cheers, guys

Related

[Q] how do I install a APK from the fastboot screen?

Hi,
I own a Bell Motorola atrix and after rooting the phone I accidentally deleted one the many moto apps (don't remember the exact name). As soon as I realized I deleted one of the system apps, I wanted to bring the app back, so I thought doing a hard reset will do but I was mistaken.
After the hard reset my phone won't go past motoblur activation. When I enter my motoblur account details, it tries to login but after a while I get "An internal server error has occured. Please try again" (I think this is because of app I deleted)
I tried skip setup but no use.
What should I do? I searched for Bell Atrix SBF but there is none, they are all for AT&T.
Is it possible that some one can take an image of their Bell atrix and I can somehow use that image to flash it back to stock?
Please help! This is my first android phone and have no idea how flashing to stock works.
Update: I found the Bell atrix dump with all APKs from this thread http://forum.xda-developers.com/showthread.php?t=1004503&highlight=dump
Now my question is, how do I install the missing APKs from the fastboot screen or from Motoblur activation screen? (note: usb debugging turned off when I hard reset it ) Please help!
nikechristo said:
Hi,
I own a Bell Motorola atrix and after rooting the phone I accidentally deleted one the many moto apps (don't remember the exact name). As soon as I realized I deleted one of the system apps, I wanted to bring the app back, so I thought doing a hard reset will do but I was mistaken.
After the hard reset my phone won't go past motoblur activation. When I enter my motoblur account details, it tries to login but after a while I get "An internal server error has occured. Please try again" (I think this is because of app I deleted)
I tried skip setup but no use.
What should I do? I searched for Bell Atrix SBF but there is none, they are all for AT&T.
Is it possible that some one can take an image of their Bell atrix and I can somehow use that image to flash it back to stock?
Please help! This is my first android phone and have no idea how flashing to stock works.
Update: I found the Bell atrix dump with all APKs from this thread http://forum.xda-developers.com/showthread.php?t=1004503&highlight=dump
Now my question is, how do I install the missing APKs from the fastboot screen or from Motoblur activation screen? (note: usb debugging turned off when I hard reset it ) Please help!
Click to expand...
Click to collapse
If you wish to wipe all data from your Motorola Atrix smartphone, you can perform a factory hard reset on the device. There are a couple of ways to accomplish this.
Software
If you can access the Android OS on the phone, this option is preferred. 1. Go to Settings. 2. Select Privacy. 3. Tap Factory data reset. 4. Select Reset phone. 5. Tap Erase everything.
Hardware
If your phone has issues and won’t boot normally, this is the option to use. 1. With the phone off, hold the Volume Down button while pressing Power. 2. A Fastboot screen should appear. Press Volume Down to navigate to the Android Recovery selection. 3. Press Volume Up. 4. A yellow triangle and Android logo will appear. Tap the bottom-right corner of the screen until a menu appears. 5. Tap wipe data/factory reset then tap OK. 6. Tap Yes then OK. 7. The Atrix will take a moment to peform the factory reset. When completed, select reboot system now then tap OK. This will clear all internal memory on the phone. SD card data is preserved, so if you’re transferring ownership of the phone or sending it back to the store, you may want to format the SD card as well. You can do so under Settings > SD card & phone storage.
Sent from my MB860 using XDA App
@yokozuna82 I know, but hard reset doesn't help. Read my original post again. Thanks for trying to help though.

[Q] Device administrator mode + password problem.

Hi!
I try to tell my lovely story, let's hope someone can help me, because i am in a huge trouble.
Today i installed WIFIunlocker on my device, and unfortunately, i gave access to the device administrator right to the application, plus i set up a password. Using the app i realised this is not that iam looking for, so i decided to remove it. Tryed to uninstall it, but for the first try i got an error, later on i realised that i need to turn off the device administrator mode inside the app, everything is fine, i was able to unintall it. Now the nightmare starts...
After uninstalling the app, locking the screen then unlocking the phone, it asks for password. I was a bit surprised because i just removed the related app. Nvm, i just entered my "password", but it was wrong. Before the uninstall it worked, now, after the uninstall it doesn't. At this point i can't do anything with the phone, because iam stucked on the "password screen".
What i did today:
- started from Litening rom v2.0
- i was hopeless, so wiped data/factory reset, wiped cache + darvik cache, formated system+data+cache
- installed LeoMar v2.5
- After the boot the it still asked for the password, i removed the sim-card, and somehow was able to access the phone, but unfortunately it locked itself, the "password screen" popped up again.
- My last try was flashing stock KG6 rom then later on CF-Root, but now i can't boot the phone into recovery mode. Download still works.
- What happends when i try to boot it to recovery, the Samsung Galaxy S 2 title shows up, but after that immediately asking for the "password". Before this, the phone booted fully / i was able the access the recovery mode.
So my question is, what can i do now? How can i get rid of this "password screen?"
Youtube video
Same problem
But I switched off administrator mode before uninstalled
and i used only one password so it can not be wrong.
I think that the app is a joke or a prank?
DID you managed to fix that?
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
I think using download mode to restore your efs partition backup will fix this since password and pin info is saved on it.
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
---
Edit: Seems the app is known for this bug with many others. Mods should take the app down, it's killing devices, turning them unusable. If the dev can reproduce the problem or if someone smart enough could come up with a fix..
prodygee said:
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
Click to expand...
Click to collapse
Wrong the password/pin is on the efs partition which is NEVER touched during flashes or wipes.
Or flash a AOSP rom like cm7 or MIUI since they don't use the efs partition for lock settings.
ANd i fixed it again from the brick
Just go to download mode
flush it with stock
after restart try to go to recovery it will ask you about the password
type anything as many timea as it will tell you that if you will try again it will wipe out your internall sd card
of course try once more it will wipe out your sd card and ask you again for password
type anything again and again and it will warn you again that if you try again it will wipe the internal sd card and after that you will see red info that your pass was changed to NULL
restart
and you are in and all is back to normall
mahatma said:
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
Click to expand...
Click to collapse
You can blame him same as yourself. This story shows that you need to be really careful when you mess with your phone. This true from the developer side and from the user side. At least we have some information about this for the future and we can help people out.

Optimus V, cannot force into recovery mode

Before I get flamed or eaten up by people who I have so inconvenienced their day by creating a question that has been asked before, I have searched for this.
On the site, and on Google itself for a solution to my problem. So please bare with me and help me out, if you can.
I own an Optimus V. The phone is rooted, but it has no custom ROM installed onto it at all. I had the CM ROM manager, but that was it.
I wanted to factory reset my phone because I was having texting issues, so first thought to mind, lemme just go ahead and reset it. #stupid
Now, the LG logo flashes, fades away and then I am stuck at a black screen (the LCD is still on) and it doesn't go away. I have tried holding home button + volume down + lock button, and home button + volume up + lock button, and even when I press the camera button it occasionally turns on and off. All of the threads here about this issue are all from phones that had custom ROMs flashed onto them, and are all about getting the recovery onto the SD card and installing your ROM off the card.
I don't want that. I just want my phone to turn on again after its reset...
Please help
Also, some information I may have been missing:
The phone is rooted with Gingerbreak 1.2.
If this means anything, I received a replacement phone after September first due to a past issue, so I'm not sure if it has the newer screen or not. Also, I might have put recovery from Clockwork Mod. I'm not sure though, but as stated before, I have not installed any custom ROMs on to this phone.
I factory reset this phone a few months ago while rooted with the same options (although I didn't have the CM ROM manager...).
In other words, as far as I know, I probably did put recovery from Clockwork Mod. I really don't want to go out and buy a new phone
If your phone is just rooted and you do a factory reset it shouldn't hurt the phone at all, If your phone is rooted and have clock work mod installed and did a factory reset it shouldn't hurt the phone at all, when you do a factory reset to a phone all it is doing is erasing info, apps, contacts etc...its not deleting or restoring system files. Now you say that you did a factory reset and now there's a black screen and you can not go into clock work mod (cwm)? did you have cwm flashed from rom manager? I do not understand what you mean "I had the CM ROM manager, but that was it" Do you mean you had clock work mod or just rom manger? Sounds to me like you didn't have clock work mod on your phone at all, when you root your phone flash clock work mod, it can save alot of headaches, if you had cwm you could of just flashed a new custom rom. If you have a warranty for that phone just take it back and tell them it doesn't work and your having problems. I have taken my phone back a couple times at radio shack and it was soft brick and they didn't even notice. Sounds to me like its just a faulty phone that you bought (its normal it happens) nothing that you did at all, hope this helps
ErkelMan said:
I wanted to factory reset my phone because I was having texting issues, so first thought to mind, lemme just go ahead and reset it.
Click to expand...
Click to collapse
First of all: How did you "factory reset" your phone? And sorry to ask, but how can it be that you do not know if you have custom recovery or not? As far as I know the only way to factory reset the phone is to enter the custom recovery and choose the corresponding option, or to start the stock LG recovery which would do this automatically. So how can you not know after having reset which recovery did it?
Anyway, since you are stuck now, there seems no other possibility than unbricking your phone using kdz (please search in the sticky section) or getting it to service.
I assume he ment Factory reset from the options in the phone...settings/privacy/factory reset
Sent from my HTC Wildfire S using xda premium
Android311 said:
I assume he ment Factory reset from the options in the phone...settings/privacy/factory reset
Click to expand...
Click to collapse
O.k. ... in my (german) P500 this option - which I was not aware of until now - would have to be translated to "reset memory/storage", but not "factory reset" which I only knew from custom recovery. Anyway, in my opinion this should not be capable of bricking a device, because all it should do is delete the /data partition.
And even more it should under no circumstances be capable of corrupting the recovery partition... therefore I can only repeat my previous suggestions (assuming that accessing recovery is not working):
1) Try unbricking using kdz; or
2) Go to LG service.
Considering the description of the thread starter I would believe that the hardware is defective.
One other thing to the thread starter: What do you mean by "lock" button? The power button? The combo for accessing recovery is holding home+vol- and then pressing power until recovery starts. And what do you mean by "camera" button??? There is no such button on my P500 at least... And what does it mean when you say the device starts when pressing this "camera" button?
Mine says factory data reset, that's what I'm trying to understand why and how it bricked
Sent from my NookColor using xda premium

[Q] PIN Unlock screen - keyboard won't come up

Here we go again.
No sooner did we do a factory reset on my son's phone, but it stopped on us again.
To refresh your memory, my son's phone is a dead stock T Mobile HTC One, never unlocked, never rooted, dead stock.
A week or so ago, it went into a boot loop from which we could not recover. We did a factory reset and everything was fine, for a moment. My son went about reassembling his contacts, music, etc., making sure they were properly backed up this time.
After the factory reset, everything seemed to work fine, for a time. But then the first time my son powered off his phone, charged it overnight while off, and tried to power on again, the PIN unlock screen won't come up, so he can't open his phone.
We can get to the bootloader and to the recovery. Tried wiping the cache from recovery mode, but that didn't help.
Is it time for another factory reset? Is there anything that would have potentially caused both problems loading Android/Sense (the boot loop from before and the failure of the unlock keypad this time) that we should investigate?
I love my own HTC One, but my son's opinion of his is quite different, and it's straining family relationships.
Any thoughts? Thanks in advance.
GenerousDad said:
After the factory reset, everything seemed to work fine, for a time. But then the first time my son powered off his phone, charged it overnight while off, and tried to power on again, the PIN unlock screen won't come up, so he can't open his phone.
Click to expand...
Click to collapse
Only info I can find on this suggests another Factory reset.
Do you have any idea what apps he may have installed? I have seen that there is some "beta" keyboard software out there that upon expiration will fail to appear, making it all but impossible to unlock. Of note regarding that is Swiftkey beta software. Their forums have quite a few posts regarding this issue.
Sorry I couldn't be more help. I know of no other way around the pin other than a factory reset.
If you can get the device into fastboot mode plugged into a Windows 7 PC perform the following:
fastboot erase cache
use the volume keys to select bootloader and power to active.
use the volume keys to select factory reset and power to activate.
I will talk to him about apps, but I believe he was using the stock HTC Sense keyboard.
If it's an offending app, will removing the app via his Google account using his laptop and then restarting the phone solve the problem?
Any thoughts as to why this might happen so fast on the heels of the boot loop problem described in my other thread?
Does the Fastboot Erase Cache command do anything different from the Wipe Cache Partition option on the stock Recovery menu? I've tried that already without success.
Thanks for your response.
PhoenixPath said:
Only info I can find on this suggests another Factory reset.
Do you have any idea what apps he may have installed? I have seen that there is some "beta" keyboard software out there that upon expiration will fail to appear, making it all but impossible to unlock. Of note regarding that is Swiftkey beta software. Their forums have quite a few posts regarding this issue.
Sorry I couldn't be more help. I know of no other way around the pin other than a factory reset.
If you can get the device into fastboot mode plugged into a Windows 7 PC perform the following:
fastboot erase cache
use the volume keys to select bootloader and power to active.
use the volume keys to select factory reset and power to activate.
Click to expand...
Click to collapse
I
GenerousDad said:
f it's an offending app, will removing the app via his Google account using his laptop and then restarting the phone solve the problem?
Click to expand...
Click to collapse
Worth a shot, I suppose. Do not know for sure.
GenerousDad said:
Any thoughts as to why this might happen so fast on the heels of the boot loop problem described in my other thread?
Click to expand...
Click to collapse
Coincidence most likely. Really really really bad luck.
GenerousDad said:
Does the Fastboot Erase Cache command do anything different from the Wipe Cache Partition option on the stock Recovery menu? I've tried that already without success.
Thanks for your response.
Click to expand...
Click to collapse
Same. Erases the /cache partition. I use fastboot personally because, well...ok, I really have no idea why I prefer it. Just one of those things, ya know?
Good luck! :good:

Samsung note 5 factory reset protection

Hi, I have a samsung note 5 with factory reset protection because my brother doesnt remember his gmail from when he set up the phone and none of the methods to unlock it are working. Ive tried making a call and it works but i cant get out of the phone app, ive tried the otg method and the keyboard method. Everything I try doesnt work. I dont care if i have to totally erase it and put a custom whatever on it. Any help would be greatly appreciated thanks guys
Hi! I believe you could always flash the same rom onto it. When you boot up the phone, hold power+home button+ volume down. Download and open odin (many guides here) and flash the same firmware to the phone. If you know your phone's software version or an equivalent version, then try googling for the tar.md5 file of it. Make sure to have re-partition checked as well and flash the rom onto it.
Another way (not sure if this is accessible on your phone but it is for most samsung devices) is to boot up the phone holding power+home+volume up. It will boot to recovery. Hit "Wipe data/factory reset" and reboot system now.
note 5 android 7.0
postyboy said:
Hi, I have a samsung note 5 with factory reset protection because my brother doesnt remember his gmail from when he set up the phone and none of the methods to unlock it are working. Ive tried making a call and it works but i cant get out of the phone app, ive tried the otg method and the keyboard method. Everything I try doesnt work. I dont care if i have to totally erase it and put a custom whatever on it. Any help would be greatly appreciated thanks guys
Click to expand...
Click to collapse
hi, did you manage to get past this, im having the same issue and ive tried all steps...

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