---See Update below at end of this post---
The phone was running fine till yesterday however it got discharged. Upon reaching home, I put the phone on charge forgot to turn it on. I remember the orange light on phone was on. About 2 hours later, I noticed that there was no notification light. I tried to turn on the phone but it didn't turn on
I removed the battery and tried again, the same thing. I put the charger cable back in, the orange light blinked a couple of time and it became steady orange. Tried to turn the phone on again and the light again went off. I tried the same thing over and over its the same result. I connected the phone to windows, its detected as qhsusb_dload and need drivers for it. I've searched around xda for it, I've found it means the phone is bricked for phones having qualcomm chipset, but the strange thing is it usually happens because of bad flash. My phone was running fine without any problems for past couple of weeks and I hadn't had flashed anything for last 2-3 days, I don't know what went wrong
Any idea how should I proceed ?
I bought my phone from eBay about 3 weeks back. I'm thinking of contacting the eBay seller and ask if they have tmobile warranty for it?
The other thing I could do is purchase squaretrade warranty and ask them for a repair 45 days later.
But I don't know, I had unlocked the bootloader and installed a custom ROM on it (although I was on stock kernel). Do you guys think, HTC or squaretrade will honor the warranty on it ? I know the second option is kind of immoral, but i dont want to lose $400 I just spent
--- UPDATE 03/31 ---
I got the replacement battery from HTC, using it my phone started. Later on, I changed to X's touch recovery and kernel to Faux 009 and guess what I was able to revive my dead battery also by charging via phone itself... I dont know where the bug lied exactly as somebody mentioned at other place the stock kernel in NRGZ thread is different from tmo stock and causing problems. My guess is bad recovery though as the CWM 5.0.2.6 for Amaze here doesn't support off charging...
--- UPDATE 04/05 ---
Member andy55 confirmed this bug is due to bad recovery and the stock kernel itself is fine.
I would suggest everyone to not use official CWM 5.0.2.6 recovery. Rather switch to Xboarder56's version of ClockworkMOD 5.5.0.4 or Touch 5.8.0.9 RC2
If a mod can put this above information in the reference thread for Amaze..It would save a lot of potential probs in Amaze's in here
Battery fail sounds more right... You didn't brick the phone charging it, I can promise that
Try a different battery if possible
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Battery fail sounds more right... You didn't brick the phone charging it, I can promise that
Try a different battery if possible
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Yes, I know its the most strange thing ever happened.
Do you or anybody know if sensation battery works on it. My room mate has a sensation I can ask him for his battery and try it out
sounds like the same thing that happened to my backup amaze. I swapped batteries and the same issue was affecting the other one, so its the battery. One of my amaze's is rooted rom'd etc and the other is stock, and the same issue affected the stock one, so its not a brick.
Good time to upgrade to an anker
Mafioso said:
Yes, I know its the most strange thing ever happened.
Do you or anybody know if sensation battery works on it. My room mate has a sensation I can ask him for his battery and try it out
Click to expand...
Click to collapse
Idk myself... Do you have a tmo store nearby? They would prolly have one for you to test with and to buy... But don't buy there.... Way too overpriced
Sent from my HTC_Amaze_4G using xda premium
^Yes, that's a good idea, I have one nearby..I'll go there in evening, as I'm on work now.. which makes me wonder glacier what you do, you're always here
By the way is there any way to reset the battery like shorting it or something like that which discharges it...I think it might just work, however I'm not quite sure how to do it
Mafioso said:
^Yes, that's a good idea, I have one nearby..I'll go there in evening, as I'm on work now.. which makes me wonder glacier what you do, you're always here
By the way is there any way to reset the battery like shorting it or something like that which discharges it...I think it might just work, however I'm not quite sure how to do it
Click to expand...
Click to collapse
Lol I'm a bill collector... So pay your medical bills!
Not your avg collector making $10/hr in a cubie either. I have my own office, some clients of my own, and a lofty salary+commission package . While I wait for ppl to answer there phones, I browse the forum as a time killer...
Sent from my HTC_Amaze_4G using xda premium
HTC also replaces any accessory once, you could call and they'd probably send you a free battery.
I just got another back cover from them, since my old one was creaking.
To Discharge the battery, you could get a couple led lights and tape them to the + and - terminals of the battery and just let it die.
Radioshack has leds.
Probably not the easiest way... But it would work.
Sent from my HTC_Amaze_4G using XDA
xxquicksh0txx said:
HTC also replaces any accessory once, you could call and they'd probably send you a free battery.
I just got another back cover from them, since my old one was creaking.
To Discharge the battery, you could get a couple led lights and tape them to the + and - terminals of the battery and just let it die.
Radioshack has leds.
Probably not the easiest way... But it would work.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I tried to shorten it using just a simple wire and connecting the positive and negative terminals..however it doesn't seem to be doing anything
Already gotten the back cover myself..now I have both black and white covers
Will they send out second accessory also ?
I think they will send as many accessories just as you only ask for one of each. That's what it said on the paper they sent in the mail.
Sent from my HTC_Amaze_4G using XDA
ok went to the TMO store on my way back...but guys at there refused to test it out saying they don't have any tester battery's...moreover I'm not a TMO customer so they said they can't me help much either
Anyway, I called up HTC customer service, it seems they do honor warranty on tmobile sets, however I just asked them to ship me a replacement battery for now, if that doesn't work, I'll send the phone over to HTC for repair...
BTW customer support guy said the notification light blinks in case the battery is extremely dead. I hope it does work with new battery...I don't know how will they take it when they find unlocked bootloader and custom ROM installed on it...
Dont worry, they wont even get to know about it ..
Because they are not that knowledge about it ...
Ya sensation battery will work. I have tried it
Sent from my HTC Amaze 4G using xda premium
Mafioso said:
ok went to the TMO store on my way back...but guys at there refused to test it out saying they don't have any tester battery's...moreover I'm not a TMO customer so they said they can't me help much either
Anyway, I called up HTC customer service, it seems they do honor warranty on tmobile sets, however I just asked them to ship me a replacement battery for now, if that doesn't work, I'll send the phone over to HTC for repair...
BTW customer support guy said the notification light blinks in case the battery is extremely dead. I hope it does work with new battery...I don't know how will they take it when they find unlocked bootloader and custom ROM installed on it...
Click to expand...
Click to collapse
Good stuff... It will work
Sent from my HTC_Amaze_4G using Tapatalk 2 Beta-4
Just talked to my buddy. EXACT same thing just happened to him the other day. Getting a replacement battery
Sent from my HTC_Amaze_4G using xda premium
Mafioso said:
ok went to the TMO store on my way back...but guys at there refused to test it out saying they don't have any tester battery's...moreover I'm not a TMO customer so they said they can't me help much either
Anyway, I called up HTC customer service, it seems they do honor warranty on tmobile sets, however I just asked them to ship me a replacement battery for now, if that doesn't work, I'll send the phone over to HTC for repair...
BTW customer support guy said the notification light blinks in case the battery is extremely dead. I hope it does work with new battery...I don't know how will they take it when they find unlocked bootloader and custom ROM installed on it...
Click to expand...
Click to collapse
With your phone being s-on, you can't technically brick your phone. So as long as it's a hardware failure, and you don't have s-off and haven't been holding out on us you should be fine.
Sent from my HTC_Amaze_4G using XDA
glacierguy said:
Just talked to my buddy. EXACT same thing just happened to him the other day. Getting a replacement battery
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Seems this problem is common enough then...we already have 3 people including me which have this since I started this thread
Wondering, if an after market independent battery charger can revive the battery, I'll get one if everything works fine with replacement battery..
harisj16 said:
Ya sensation battery will work. I have tried it
Sent from my HTC Amaze 4G using xda premium
Click to expand...
Click to collapse
I thought about it, but don't want to go ahead...I will just wait for replacement battery...
http://forum.xda-developers.com/showthread.php?t=1522351
If you have a qsb_load brick caused in any way, plz try to identify your phones emmc like they did here in the link for the sensation in a Linux environment. You can only access this mode on a bricked phone.
I think we may be able to s-off using a version of this method. Ultimately intentionally bricking a phone and achieve installing a cracked boot loader and s-off.
Sent from my HTC Sensation Z710e using xda premium
wadill said:
http://forum.xda-developers.com/showthread.php?t=1522351
If you have a qsb_load brick caused in any way, plz try to identify your phones emmc like they did here in the link for the sensation in a Linux environment. You can only access this mode on a bricked phone.
I think we may be able to s-off using a version of this method. Ultimately intentionally bricking a phone and achieve installing a cracked boot loader and s-off.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Ok, I went through the thread to make out, what they are trying to do, however, without much success...
I couldn't find the pin they use on sensation to ground it to SD card frame, to put it in download mode. See the image attached, its kind of different from sensation. Also I can't find it any instructions for Linux environment, its mostly windows based (drivers and software). Can you point out the post or do a write up ? I have a mac with me, I'm guessing it would be same for os X also..
Anyway I don't know, if I should be doing all this...since I plan to RMA the phone to HTC incase it doesn't work with new battery.
However, if its indeed battery related and it does work with new battery, what I can do is ship you the battery which causes the brick. You can try the things on your Amaze, if you want to...since you seem better technically sound than me
Mafioso said:
Seems this problem is common enough then...we already have 3 people including me which have this since I started this thread
Wondering, if an after market independent battery charger can revive the battery, I'll get one if everything works fine with replacement battery..
I thought about it, but don't want to go ahead...I will just wait for replacement battery...
Click to expand...
Click to collapse
HTC Sensation Battery DOES work in the Amaze.
Independent battery charger DOES work as well.
I use Anker battery 1900 mAh from Amazon.
I use an external charger also found on Amazon (white- about $10).
Related
This time I have really f***ed up guys. I really think this time I have actually bricked my Thunderbolt. I was on Bamf Remix 1.63 I believe and everything was running great. I was obviously rooted also. I was bored and decided to flash Protekks Battery Sipper Kernel. Right after I flashed it, the phone would not boot. I pulled the battery and booted up again and it got stuck in a boot loop. So after a few tries I finally got it to boot into the bootloader. I got into recovery and tried to flash a backup and it rebooted in the middle of restoring it. I tried that a few more times. I then let the battery die. Then I charged it up a lot and tried to power it on and got nothing. The screen will not even turn on. When plugged into my computer it sometimes vibrates and my computer detects it and then my computer makes the sound like it was disconnected. I think it is still stuck in the boot loop with the screen off though. BTW the charging light does light up when plugged in. I tried the stock and extended battery to make sure it was not a battery problem. I finally called up Verizon and after I told them it would not turn on he said he is shipping me a free replacement. I told them that after a OTA update the phone would not boot. He warned me that if there is any evidence that the phone was rooted or hacked, I would be charged the retail price for the phone. That is really the only thing I am scared of. Any help would be greatly appreciated!!! Sorry for the long post, I wanted to get in all the details that I could.
Thanks
Adam
Try putting it in download mode and flash back to gongerbread using odin
Sent from my GT-I9000 using XDA Premium App
srkoza said:
Try putting it in download mode and flash back to gongerbread using odin
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Wtf? This isn't Samsung. OP do you bootloop in bootloader? I recommend you go to the irc and give them any info you can.. you will probably end up flashing a stock ruu through the bootloader but first go to irc.
Sent from my ThunderBolt using XDA Premium App
Thanks for the quick reply! How would I get into download mode. And I was on froyo before.. Shouldn't I download a froyo based rom?
Yeah I did not think we have Odin for HTC phones, and I already have the stock zip file on my MicroSD card but my screen will not turn on at all. I can not get into anything. Any advice?
Talk to jcase. Hopefully you have some adb knowledge.
Sent from my Thunderbolt using XDA Premium App
itsdubai said:
Yeah I did not think we have Odin for HTC phones, and I already have the stock zip file on my MicroSD card but my screen will not turn on at all. I can not get into anything. Any advice?
Click to expand...
Click to collapse
Go to irc.. someone with actual Dev experience can help you there try #thunderbolt
Sent from my ThunderBolt using XDA Premium App
OK thanks for the replies. Do you think the Verizon warranty center people will actually go to the trouble of getting it to work and then charge me full retail for a new one if they see it is rooted. I already have the stock zip on the SD card so when it does boot up, it will return everything to stock. I have read online that some people have been charged retail because there phones have been rooted but most of them have gotten away with with it..
itsdubai said:
OK thanks for the replies. Do you think the Verizon warranty center people will actually go to the trouble of getting it to work and then charge me full retail for a new one if they see it is rooted. I already have the stock zip on the SD card so when it does boot up, it will return everything to stock. I have read online that some people have been charged retail because there phones have been rooted but most of them have gotten away with with it..
Click to expand...
Click to collapse
I think you're almost certainly fine. It's a lot of work and time for big red over one phone. Plus, your etf is less expensive than a replacement device
Sent from my Thunderbolt using XDA Premium App
thanks for the response man. etf= early termination fee? I might not have said in my original post but they are sending me a free replacement device. The rep on the phone specifically said that if they find my phone to be rooted or hacked, that I will be charged around 629$ for the refurb replacement. I really cannot afford that (
Call back and tell em you accidentally dropped it out of moving vehicle and that it was run over 5 times...and that it was raining outside. Then pay your deductible.
ddgarcia05 said:
Call back and tell em you accidentally dropped it out of moving vehicle and that it was run over 5 times...and that it was raining outside. Then pay your deductible.
Click to expand...
Click to collapse
I decided that if I ever bricked, that I'd post on here asking what horrible things I should do previous to sending it in to get a replacement. Then post pics. XD
Sent from my Thunderbolt using XDA Premium App
Please check out this thread when you get a moment, might help the community and we would greatly appreciate it.
http://forum.xda-developers.com/showthread.php?t=1130407
Sent from my ADR6400L using XDA App
I got out of a bootloop on my friend's Insipre 4G (which is very similar to the TB) by mounting the microSD on my computer, and then putting a stock ROM on it. I had to rename the stock ROM PG98IMG (PG05IMG on Thunderbolt), and flash it through the bootloader, but it did work.
Thanks for the post man but the Thunderbolt does not show any signs of life at all besides the flashing orange LED at the top blinking and the computer detecting it on and off every 5 minutes. The stock zip is already on the SD card so when it finally boots up it will flash and hopefully Verizon won't charge me out the @ss for a replacement.
powered on! for a second...
UPDATE: I just had it hooked up to my laptop and it booted on the the white HTC screen and I almost had a heart attaack :O but then it powered off and wont come back on. FML
itsdubai said:
UPDATE: I just had it hooked up to my laptop and it booted on the the white HTC screen and I almost had a heart attaack :O but then it powered off and wont come back on. FML
Click to expand...
Click to collapse
how long have you had your phone and what hardware revision was it? did you try to run the RUU yet?
i think some people just got a batch of faulty phones because this doesn't seem to affect many.
I highly doubt verizon is going to receive your broken phone and boot it up and it will magically work. The only way it will auto-update is if they boot it into HBOOT. If they somehow just power it on it won't automatically apply anything. Keep that in mind. But I really wouldn't worry too much about it. If they charge you call them and tell them wtf I wasn't rooted. I don't even know what that means lol.
I have had the phone since the very first days it was released. Another slight annoying thing I have had happening prior is the glue on the screen has not been holding it down very well and and I can easily get a nail under it. And it wont let me do anything. I have a Droid X as a backup for now but I miss my beast
itsdubai said:
I have had the phone since the very first days it was released. Another slight annoying thing I have had happening prior is the glue on the screen has not been holding it down very well and and I can easily get a nail under it. And it wont let me do anything. I have a Droid X as a backup for now but I miss my beast
Click to expand...
Click to collapse
that's what im starting to think as htc has since released a revision 2 thunderbolt. i know as i just bought mine a few weeks ago. im wondering if the faulty phones were version 1 phones and have since been fixed. i also do not experience the high battery drain most of you guys do either.
Hi all,
I am a proud owner of HTC Amaze, running BulletProof ROM with Faux Kernel v08.
The issue I am experiencing is most probably hardware issue, but I still hope it is not.
My backlight does not work at all. The phone works fine, and under heavy light you can see the actual screen, and can operate the phone as usual, but of course, otherwise, the phone is unusable, since you cannot see anything.
I've tried factory reset, restored to previous backup, charged it till full, left it without battery for few hours, nothing helped. Backlight is simply not there.
Soft buttons have the backlight, but not the screen.
There is a chance that it could be a battery issue (caused by phone), since it is my second battery, original one just died one day and refused to be charged. I got a new battery under warranty.
But even with a new battery it's been acting wierd. Random restarts after which the battery indicator would show red explanation mark. Had to take out the battery and reboot for it to work normal again.
It might be that my phone is defective and just kills batteries.
But in case of the backlight, the battery still charges normally (at least the indicators shows that it does).
Any idea what is going on with my phone? Had anyone experienced something similar? Could it be caused by software? Are there any hard reset options I can try?
And second question, if I will have to go to warranty, is there a way to relock the bootloader? And, I am sure I could find it, but if anyone has it handy, could you link me to a place where I can get the original WIND ROM and original Kernel?
What do you think are my chances of the warranty being granted?
Greg
Porcupine00 said:
Hi all,
I am a proud owner of HTC Amaze, running BulletProof ROM with Faux Kernel v08.
The issue I am experiencing is most probably hardware issue, but I still hope it is not.
My backlight does not work at all. The phone works fine, and under heavy light you can see the actual screen, and can operate the phone as usual, but of course, otherwise, the phone is unusable, since you cannot see anything.
I've tried factory reset, restored to previous backup, charged it till full, left it without battery for few hours, nothing helped. Backlight is simply not there.
Soft buttons have the backlight, but not the screen.
There is a chance that it could be a battery issue (caused by phone), since it is my second battery, original one just died one day and refused to be charged. I got a new battery under warranty.
But even with a new battery it's been acting wierd. Random restarts after which the battery indicator would show read explanation mark. Had to take out the battery and reboot for it to work normal again.
It might be that my phone is defective and just kills batteries.
But in case of the backlight, the battery still charges normally (at least the indicators shows that it does).
Any idea what is going on with my phone? Had anyone experienced something similar? Could it be caused by software? Are there any hard reset options I can try?
And second question, if I will have to go to warranty, is there a way to relock the bootloader? And, I am sure I could find it, but if anyone has it handy, could you link me to a place where I can get the original WIND ROM and original Kernel?
What do you think are my chances of the warranty being granted?
Greg
Click to expand...
Click to collapse
Well i am sorry to say i cant tell you whats wrong, but i can answer one of your questions. Yes, you can relock the bootloader, but it says "relocked". But if it is a hardware problem, being unlocked or relocked shouldnt matter, they should still warranty it for you.. if it is in fact a hardware issue that is..
Sent from my NRGized Amaze...
via xda premium
If you plan on sending in for warranty, there's no harm in using the ruu to go back to stock and seeing if in fact it is something with the software
mrmako777 said:
If you plan on sending in for warranty, there's no harm in using the ruu to go back to stock and seeing if in fact it is something with the software
Click to expand...
Click to collapse
I was just thinking the same thing. but he had mentioned he didnt kno where to get the original wind rom from. But ya, definately go back to stock and see what happens. If ur still having the problem, then i would bet its safe to say that is a problem with the phone not something you did.
As for the shipped Wind Mobile rom, you can find the RUU here:
http://forum.xda-developers.com/showthread.php?t=1335703
Rom||RUU|| Shipped Ruby ROM Collection
There is also a link in that thread to show you how to "relock" you bootloader.
Hope this helps. If you need help or run into any problems when trying to relock and go back to stock rom, just let me know man, ive had to do it on my phone too so ya, Good luck bro!
Sent from my NRGized Amaze...
via xda premium
Thanks all for the reply.
Well, finding WIND RUU wasn't a challenge at all . Thanks for the link anyways.
Never thought I would have to go back to that creature again.
I will give it a try. Also one of my work buddies has the same phone, so I'll swap batteries with him to eliminate another potential issue.
Even though we have the same phones and the same provider, he always jokes around by saying that I have a crappy phone (our old tradition, back from the time we had different phones). Well at last he might be correct
Porcupine00 said:
Thanks all for the reply.
Well, finding WIND RUU wasn't a challenge at all . Thanks for the link anyways.
Never thought I would have to go back to that creature again.
I will give it a try. Also one of my work buddies has the same phone, so I'll swap batteries with him to eliminate another potential issue.
Even though we have the same phones and the same provider, he always jokes around by saying that I have a crappy phone (our old tradition, back from the time we had different phones). Well at last he might be correct
Click to expand...
Click to collapse
Hah i was going to suggest that, but then i thought about it and if ur phone is for some reason frying batteries, then i figured u wouldnt want to try someone elses and then end up having to buy them a new battery lol
Sent from my NRGized Amaze...
via xda premium
aj_2423 said:
Hah i was going to suggest that, but then i thought about it and if ur phone is for some reason frying batteries, then i figured u wouldnt want to try someone elses and then end up having to buy them a new battery lol
Sent from my NRGized Amaze...
via xda premium
Click to expand...
Click to collapse
Well, it's not like it fries it instantaneously, it takes time and effort from my phone to do it
So if I'll insert it for few second to see if my backlight will come back, battery won't die, and I'll I know what's wrong with my phone, and that there is no point of me getting the third battery, since the same fate will be awaiting it.
In any case, if return to stock won't help, warranty is the only option, which is sad
As stated in the title...my wife's Amaze 4G is completely stock. The other day it started having trouble charging, so I charge her battery in my phone. Now the phone will not turn on at all. All contacts look ok under the back cover and no water damage. Any ideas?
I know there are already posts here for this situation, but in all the thread i've read, they have modified the phone and created new issues. This is COMPLETELY STOCK. Running official ICS update.
waltm78 said:
As stated in the title...my wife's Amaze 4G is completely stock. The other day it started having trouble charging, so I charge her battery in my phone. Now the phone will not turn on at all. All contacts look ok under the back cover and no water damage. Any ideas?
I know there are already posts here for this situation, but in all the thread i've read, they have modified the phone and created new issues. This is COMPLETELY STOCK. Running official ICS update.
Click to expand...
Click to collapse
Try unplugging everything connected to the phone, removing the battery, and then hold the power button for around 15 seconds, then reinsert the battery. Try turning it on again. I'm sure there are other things you can try doing, but this is the first thing that comes in my mind.
waltm78 said:
As stated in the title...my wife's Amaze 4G is completely stock. The other day it started having trouble charging, so I charge her battery in my phone. Now the phone will not turn on at all. All contacts look ok under the back cover and no water damage. Any ideas?
I know there are already posts here for this situation, but in all the thread i've read, they have modified the phone and created new issues. This is COMPLETELY STOCK. Running official ICS update.
Click to expand...
Click to collapse
Since it stopped turning on have u tried her battery in your phone or your battery in hers? Maybe its just her battery gone bad, which is very common
sent from my NRGized Amaze,
powered by faux kernel v.10
So does her battery run your phone? If it does then its not the battery, return it under warranty, I dont think there's anything else you can do
Tried the trick with pulling the battery and hitting power, no dice. Doesn't matter which battery is in either, it won't turn on. All I want to do at this point is have it on long enough to get any useful data from the internal storage.
And stupidly, I DID NOT opt in for the protection plan thru TMO.
waltm78 said:
Tried the trick with pulling the battery and hitting power, no dice. Doesn't matter which battery is in either, it won't turn on. All I want to do at this point is have it on long enough to get any useful data from the internal storage.
And stupidly, I DID NOT opt in for the protection plan thru TMO.
Click to expand...
Click to collapse
You could try removing the battery, then putting the battery back in, and then plug the usb cable to the computer (so the amaze and the computer is connected to each other), and then try turning it on.
This probably won't turn on the phone, but if you do see something on the computer, something like its trying to install drivers, then you MAY have a chance.
waltm78 said:
Tried the trick with pulling the battery and hitting power, no dice. Doesn't matter which battery is in either, it won't turn on. All I want to do at this point is have it on long enough to get any useful data from the internal storage.
And stupidly, I DID NOT opt in for the protection plan thru TMO.
Click to expand...
Click to collapse
you don't need the protection plan, that will cover you if you lose it/break it etc. You should have 1 yr warranty, so taking it back shouldn't be a problem. How long have you had the phone? Its still not a year old yet..
Ok, I'll contact HTC. Thank you all for your suggestions
Yup HTC is your only option, T-Mobile doesn't cover if you don't have insurance.
Sent from my SGH-T999
Dark Nightmare said:
Yup HTC is your only option, T-Mobile doesn't cover if you don't have insurance.
Sent from my SGH-T999
Click to expand...
Click to collapse
Not true. Depends on how long they have had the phone
sent from my NRGized Amaze,
powered by faux kernel v.12
aj_2423 said:
Not true. Depends on how long they have had the phone
sent from my NRGized Amaze,
powered by faux kernel v.12
Click to expand...
Click to collapse
I think the time he has had the device is pretty obvious by now.
Dark Nightmare said:
I think the time he has had the device is pretty obvious by now.
Click to expand...
Click to collapse
Lol, not really. He never stated how long he's had it. And if he's had it less than a year (which is the case for everyone since the phone is less than a year old) he can call T-Mobile and they will most likely send him a new one and have him send his back. All I'm saying is that u saying T-Mobile won't do anything for u if u dont have insurance is not true.
sent from my NRGized Amaze,
powered by faux kernel v.12
aj_2423 said:
Lol, not really. He never stated how long he's had it. And if he's had it less than a year (which is the case for everyone since the phone is less than a year old) he can call T-Mobile and they will most likely send him a new one and have him send his back. All I'm saying is that u saying T-Mobile won't do anything for u if u dont have insurance is not true.
sent from my NRGized Amaze,
powered by faux kernel v.12
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If it's past the 30 days, they'll tell him to call HTC directly if he doesn't have insurance, how I know this? Read past post about phone replacements with no insurance, it's a lucky few who get replacements from T-Mobile despite being past that thirty day period, HTC one year warranty is not upheld by T-Mobile, if anything happens to your device past the thirty days, they always ask or check if you have handset insurance coverage, js since even when I spoke to a rep about replacing the battery on my old amaze, which was merely two months old, he told me since I didn't have insurance on it, I'd have to call HTC directly since it was still under the one year warranty but my sister called about her g2x that didn't have insurance and wasn't even bought from T-Mobile about 6months old and got a replacement in like 5 minutes without any hostile arguments, just a simple my device isn't working and they sent her a replacement, understand where I'm getting at?
Hey guys, just to clarify...we got our phones in May 2012. And I'm pretty much screwed at this point now that my wife let my 3yr old play with it thinking it was totally fried. She threw it and cracked the display. I had a chance at having HTC diagnose it as an internal issue; now they are gonna think it was a user issue.
waltm78 said:
Hey guys, just to clarify...we got our phones in May 2012. And I'm pretty much screwed at this point now that my wife let my 3yr old play with it thinking it was totally fried. She threw it and cracked the display. I had a chance at having HTC diagnose it as an internal issue; now they are gonna think it was a user issue.
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O no man! That sux! Ya, pretty much screwed that sux
sent from my NRGized Amaze,
powered by faux kernel v.12
aj_2423 said:
O no man! That sux! Ya, pretty much screwed that sux
sent from my NRGized Amaze,
powered by faux kernel v.12
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In my opinion you have two choices here:
1) You could still try to talk to HTC. Explain to them that it was not responding before the screen got cracked and see where it gets you
2) Go to a local repair shop and get the screen/digitizer replaced. It shouldn't cost you more that a 100 bux. Then talk to HTC for the possible internal issue.
Hope that helps!
So randomly using it it froze and shut off. Now it wont boot at ALL. Nothing! Will Samsung fix this problem? It sucks not having my note! Wont get into download mode and wont be recognized by PC. Doesn't even vibrate when I try to turn it on!
They will fix it if not ill sell u a working motherboard
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Eric-1987 said:
So randomly using it it froze and shut off. Now it wont boot at ALL. Nothing! Will Samsung fix this problem? It sucks not having my note! Wont get into download mode and wont be recognized by PC. Doesn't even vibrate when I try to turn it on!
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Warranty. Tell your provider you woke up and it was like that.
Maybe try charging your battery? I've read stories where the battery was dead, had to charge for like 6 hours before phone responded. I know, simple but you never know... good luck to you!
Sent from my SGH-I717 using xda app-developers app
This same thing happened to me with my GSII last month. Don't worry- as long as it's within the 1yr warranty, Samsung WILL fix it for free
Just give them a call & explain what happened. They'll email you a paid shipping label so you can send it to them, and you should get it back within a couple weeks tops. Turnaround time is pretty good, I think I had my phone back within 10 days.
Curoius what rom and kernel where you using? just in case I see this again?
Agreed ....the rom info would be good ...g
I was using the latest PA at the time 25th I think and DaG's Xa kernel. Going to hit up samsung here soon. I am on a ****ty mytouch 3g slide right now.
First thing to try is to get battery out of phone and charge with external chargers, ( external battery travel charger) , which might give battery new life.
If not, go to Samsung, we all are in warranty as its not been year yet for Galaxy Note in North America. And not to worry about custom Rom, bcoz phone is dead.
Sent from my SGH-I717R using xda app-developers app
The phone is completely dead battery isnt the issue. I wish it was that simple.
I had the exact same problem while trying to flash a job ROM. Sent into Samsung Canada and got a brand new replacement a week later.
Good luck and don't worry you should be fine.
Sent from my Galaxy Nexus using xda premium
Send it off for a new one brother ....
You'll get a shiney new one in a week ...
And don't fall in love with that mytouch ....LOL ......sorry ....g
edit..ignore
have you tried starting it in download mode?
so any updates eric?...
I haven't gotten around to sending it out yet as I am in the process of a move. As soon as I have updates I'll let everyone know.
my note i wiped EVERYTHING then installed at&t version of liquid rom and gapps now phone wont even turn on to samsung logo i tried inserting the battery holding power and volume nothing, plug it into pc it randomly shows sd card for a sec then vanishes is it DEAD? i mean is warranty going to be able to revive it and see i had custom rom or if they can fix it it will wipe it and they wont see? thanks
Leo, PM moose. The same thing happen to him. He will explain to you what you did and how to take care of it.
ManelScout4Life said:
Leo, PM moose. The same thing happen to him. He will explain to you what you did and how to take care of it.
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im looking for him cant find him to pm him can you link me please? EDIT i found him appears he is offline right now can this be fixed or is it bricked hard enough at&t warranty wont see i had custom rom on it?
BTW if anyone was wondering randomly one day I pulled out my phone and put it on the charger and it started charging. Thats how I fixed my phone.
I flashed newest deck cm 11/24 build. And Komodo kernel rls 20. I was using it for an hour or two. And then it went into random reboots. Now the phone rebooted one last time and turned off. I think its bricked. I installed the same way as i always have. Didnt install the wrong rom or kernel. I cant get to boot loader or recovery. No charging light. Ive tried holding down the power button, power and volume down etc no luck.
Anyone have any other ideas?
And if it is bricked whats the best way to get it replaced? go through sprint or htc without the least amount of trouble. I do have the Total Equipment Protection from sprint
anyone?
It's possible your battery is borked, leave it on the charger overnight. I'd that doesn't work your best bet is telling insurion you lost it. Pay your deductible, and you get another evo. Keep your old one for parts.
Sent from my EVO using xda app-developers app
Deathsnuggle said:
It's possible your battery is borked, leave it on the charger overnight. I'd that doesn't work your best bet is telling insurion you lost it. Pay your deductible, and you get another evo. Keep your old one for parts.
Sent from my EVO using xda app-developers app
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even if it was rebooting it could have been the battery being messed up? Because the charge was full. It just seems really weird.
And should i even go to the store to replace it or get help, or will they just tell me to call or go online to file a claim.
Or just dont bother with going to the store and because i did root my phone and its unlocked etc, and with the insurance they dont care?
Yes, the battery can cause reboots. If you can't get into recovery. Try to run the latest ruu, if your phone won't even respond to that. File a claim, play dumb. I said to claim lost because it's easier than playing dumb lol
Sent from my EVO using xda app-developers app
yea i couldnt get anything to work. Sprint exchanged it in the store for freeeee