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I'm thinking of getting a Note for myself but I don't have any upgrades on my name available. However, my mother is under my account and she's never had a smartphone under her name and she is eligible for an upgrade. So my question is, if I upgraded her line, took out her simcard from the Note, and inserted mine in it, would AT&T object to it? Can my mother then go back to using her old non-data cell phone without AT&T forcing me to add data to her line? Thanks!
JoJo2211 said:
I'm thinking of getting a Note for myself but I don't have any upgrades on my name available. However, my mother is under my account and she's never had a smartphone under her name and she is eligible for an upgrade. So my question is, if I upgraded her line, took out her simcard from the Note, and inserted mine in it, would AT&T object to it? Can my mother then go back to using her old non-data cell phone without AT&T forcing me to add data to her line? Thanks!
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Click to collapse
Just go into any ATT retailer (best buy att etc) and ask for a cross upgrade.
If you are not the head account holder you will need that person permission
00mred00 said:
Just go into any ATT retailer (best buy att etc) and ask for a cross upgrade.
If you are not the head account holder you will need that person permission
Click to expand...
Click to collapse
Does it allow my mother to keep a non-data line though? Thanks
Yeps, that's how I got the Note. I wasn't due for an upgrade till December this year. I'm on a family plan with 4 voice + data phones, and an extra voice phone for when we have family here on vacation. That line never got an upgrade, so the at&t rep told me that I can use any upgrades available on my account at any time.
Sent from my SAMSUNG-SGH-I717 using XDA
Yeah my friend was using an iphone 3gs and i traded him my iphone 4 for his upgrade and got the note. We just went to att and said he was upgrading but i was getting the phone and he was transferring his service to my iphone. There was no problem.
Sent from my SAMSUNG-SGH-I717 using XDA
They dont care if theyre getting your money.
Sent from my SAMSUNG-SGH-I717 using XDA
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
It's because by buying the phone outright they don't make commission off of it. Also by buying the phone out of contract, it's one less phone to sell to someone who is planning on upgrading or signing a new contract. Cheers to you though, it's an awesome phone.
I bet if you would have called customer service they would have forced them to do it.
The 1-800 line has over riding power over ANYTHING they say in the store if your account is noted.
You can buy at full retail online and over the phone(I did) and to VZW Coportate offices a sale is a sale.
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
I had a similar experience when I picked it up on the 29th when the store first opened. They tried telling me that they could not sell the phone for full price on launch day. The salesman then tried calling the manager to check, but was not able to get hold of him. Luckily another associate said that the store was allowed to sell one phone at full price... which happened to be me as I was waiting for them to open.
Wyatt W.
I bought my gray Note II from a brick and mortar VZ store for full price an hour after they came in with no problem.
From what I understand the policy is that it's up to the store manager's discretion whether or not they wish to sell you a phone at full retail or not.
It's not so much a matter of commission I don't believe, as they do earn some commission on even full retail sold phones, but the thing is it looks a lot better for the store to get a new customer or upgrade an old one, than it is to sell a phone out right. And selling that phone removes inventory that could go to a potential upgrade/new customer.
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
I just had a bought the phone in store for my fiancé using an upgrade on my unlimited line. Didn't affect my unlimited at all. Just have to get a rep that knows how to do it
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
jiwengang said:
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
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Click to collapse
Think Verizon charges u another ETF which all comes out to $15 less then buying the phone at full retail ($700) but easier and less of a headache just buying at retail (there is some kind of loop with a dummy line on your account but not everyone has one)
Whatever the Verizon store policy is, it must be manager discretion or it's not followed consistantly.
I called the closest store to verify they had a gray Note 2 in stock and an hour later I was walking out the door with one at full retail with no issues.
I just told the sales guy I wanted to pay full retail to keep my unlimited data, and he said "no problem". I just verified on "My Verizon"...It shows my new phone and my unlimited data is still intact.
BTW...LOVE this phone! Coming from a rooted DX, running CM7...This phone is 'da bomb'!
I got mine full cost, no issues. Wish I had got the gray titanium color though...sigh.
Sent from my SCH-I605 using xda premium
This isn't the first time I've heard this so I was worried when I went in Thursday trying to buy it.
They let me do it, could tell she was reluctant. Now I know why since they don't receive the commission, which is stupid.
Same thing happened to me... I felt the pain of waiting so long for this phone then telling me they couldn't sell me it.
Sent from my SCH-I605 using xda app-developers app
I will only buy phones from best buy because they price matched a launch phone heavily and their 9 dollar a month unlimited warranty is amazing. I bent an iPhone 5 in half they took it back laughing and gave me a new one. Assurion would a charged 100 to swap. So far I'm liking best buys phone insurance and price match on a launch day even
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How do you bend an iphone in half? Lol!
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Ran it over with a forklift wheel
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mi7chy said:
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
Click to expand...
Click to collapse
do you have a link to that receipt? i would like to go get my price adjusted also
If it's a corporate store, they have to sell it to you at full retail. Or at least that's what I've been told by Verizon customer service in the past.
Back when the Droid 3 first came out, I went in to buy one at full retail. The rep said they didn't sell phones at full retail in the store, and that I'd have to order one online or over the phone. I asked to speak with the manager, and he told me the same thing - "We can't sell phones at full retail in the store." I said "Yes you can. Either you don't know that you can for some odd reason or you're just making that up." Having purchased phones at full retail from corporate stores before, I promptly called customer service and told them where I was and what was going on. The manager received a call a few minutes later, and I walked out with my new Droid 3 a few minutes later.
Authorized retailers might be a different story, but corporate stores should sell it to you. If they don't, call customer service right then and there.
bulvine420 said:
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
This is exactly what I did yesterday at my brick and mortar verizon store. Was going to pay full price to get the phone, but the the salesman stated he could convert my two lines I currently have into a family plan without changing the unlimited data I have and add a new line for $10 a month. He then looked at my account and just used an old ESN from an old non smart phone so I won't get charged data rates on the new phone line. Yes I understand the long run I am paying almost $600 for the phone but it is spread out over the 2 year term. Now I have a line I can use for upgrades in the future if I am not forced to dump my unlimited data. I was very pleased with my salesman yesterday.
Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
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abcdefg1234567 said:
Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I get a headache just thinking about it. Call a T-Mobile store or dial 611 from a phone that is NOT one of the two phones in question.
stevedebi said:
I get a headache just thinking about it. Call a T-Mobile store or dial 611 from a phone that is NOT one of the two phones in question.
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It was more of a question for the good experienced xda folks who would know right off top ...rather than fighting with tmo about it.
Sent from my HTC One using xda app-developers app
abcdefg1234567 said:
It was more of a question for the good experienced xda folks who would know right off top ...rather than fighting with tmo about it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I think you would get more accurate info from T-Mobile. I haven't seen any threads with this sort of issue or question.
stevedebi said:
I think you would get more accurate info from T-Mobile. I haven't seen any threads with this sort of issue or question.
Click to expand...
Click to collapse
Ok
Sent from my HTC One using xda app-developers app
To transfer or trade phones both devices need to be paid off in full
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ihyln said:
To transfer or trade phones both devices need to be paid off in full
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
But if both people are on TMO, and they both continue to pay their EIP and they just swap SIM cards, will TMO even care?
Yes. This is to safeguard you or the other guy if one of you decide to default on the payments.
Sent from my HTC One using Tapatalk 2
The point is if both devices are being paid on and cost the same . What's the difference if you trade and both people continue to pay on the eip towards the NOW Device that is in the account since the trade so you aren't subjected to a imei cut off cause the idoiot other guy defaults ...it should default and shut off his phone which would be the one that that you traded him and he is now using not the one he traded u .
Sent from my HTC One using xda premium
abcdefg1234567 said:
Eip payments owed in two phones by two different people.
Curious if this is how it could work by default or request to tmobile.
If two people have new lines both making Eip payments and owe I. Each phone , and you trade devices with them does the payme rd you make go toward the device that is now registered in your SIM card since when u put SIM In any phone that becomes the device that shows up in your account .Or do the Individuals that traded pay for there original phone even tho it is now registering on your sin and account .
And if not is it possible for the both to call tmobile and say they want the swapped phones to become the phones they want to pay for .Just to safeguard each others now swapped phones from non Eip payments and Imei block.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Confusing.
But here is how it works.
Your person A is buying a phone and paying on it, then sell it to person B.
Person B will be out of luck if person A stops paying.
Tmobile really doesn't let you transfer payments of a phone. The way they see it is that it's not your phone till it's paid for.
Trust me on this. A friend got burnt on this and end up with a blacklisted phone for $300
I imagine they won't let you do this until you pay off your current phone.
-Sent from Marino's One-
I Am Marino said:
I imagine they won't let you do this until you pay off your current phone.
-Sent from Marino's One-
Click to expand...
Click to collapse
I certainly think it would be advisable to pay off the phones first, even if TMO allows the practice. It is simply cleaner for all involved.
You pay your eip and other guy pays his. Tmobile doesn't care what phone you are using. For eg..I had an S4 which I bought on eip, but sold it. I'm still paying the eip for that even though I am using the One which I bought for full price. If you buy a phone thru eip, you will pay the $20 for the next 24 months irrespective of you keep, sell, trade or throw your device.
Bottom line T-Mobile doesn't care what phone you use as long as your eip payments are made properly. The only issue happens when you trade and the other guy stops paying his eip. I believe T-Mobile can blacklist that imei. So the answer to your question, the payment you make always goes to the original phone you bought on eip, not the phone your SIM is in. Think about it, if you put your sim in a device which was paid off full, will T-Mobile stop taking the $20 eip from you? No.
Sent from my HTC One using Tapatalk 2
Think of EIP as a credit card (with $0 fee & 0% interest)
You are responsible for what you purchase and what you do with it afterwards is your business. (Trade, sell, etc)
That does not alleviate you from paying off your balance for what you purchased.
An IMEI can be blacklisted if the account goes into canceled status and the balance is not paid; or if the device is reported lost/stolen (this can be done by either Tmo or Assurion)
There is a high risk of getting a blacklisted (or soon to be blacklisted) device when buying on CL or just off a street corner.
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xile6 said:
Confusing.
But here is how it works.
Your person A is buying a phone and paying on it, then sell it to person B.
Person B will be out of luck if person A stops paying.
Tmobile really doesn't let you transfer payments of a phone. The way they see it is that it's not your phone till it's paid for.
Trust me on this. A friend got burnt on this and end up with a blacklisted phone for $300
Click to expand...
Click to collapse
I can confirm this post as being correct. I am a tmobile rep.
Tmobile will not transfer or trade eip from one account to another. For any reason.
The money you owe on eip is attached to the account not the phone itself.
Sent from my HTC One using Tapatalk 2
I can confirm they will not transfer an eip under any circumstances. I just had a friend take an assumption of liability on my account. I specifically asked the rep (who spoke very poor English) if this could be done, if not there was no reason to go through. She said yes it could. Well apparently not I called back several times and what ended up happening is my friend ended up with both my lines and no phone, he was not happy . It was a giant mess and they wouldn't even let me keep doing the installment plan, only pay the device off immediately. Thank goodness I was still under the Buyers Remorse period so I just mailed it back, but my friend missed out on a one week old GS4 with the down payment and taxes made. As a good gesture I did take back over the line and termed it out myself.
Simply put if im correct...your balance is your balance and his balance is his balance. If something goes south on your end ...the phone your using at that time is blacklisted and vice versa. EIP just is a extra curveball ib the trading game
Sent from my SGH-M919 using xda premium
EIP clarification
The EIP payment stays on whatever account it was purchased on, regardless of which line or which account it is being used on. The only way to make EIP go away is to pay it off early or ride out all installments. Example: You could buy phone X, make one installment payment, then sell the phone. Person A is now using that phone. You still have 23 installment payments remaining on your account even if person A is using that phone. The smart thing to do would be to take whatever money you made from selling the phone and put it towards your remaining EIP balance. That will free up EIP availability towards your next purchase. You could either do that or simply put that extra money down on a new device. Bottom Line: regardless of who owns the phone or is using it, EIP stays on the account from which it was purchased.
Hope that clears it up. I went round and round with my local store to finally come to this understanding. Thanks!
I bought a phone off someone from Craigslist. The EIP program was new and I had just switched to T-Mobile so I didn't even think of this happening. Needless to say, I'm out money and I have a shiny new coaster instead of a smartphone. All because that person stopped paying their EIP.
thatsprettygay said:
Bottom Line: regardless of who owns the phone or is using it, EIP stays on the account from which it was purchased.
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Click to collapse
THIS. it doesn't matter if the IMEI/ESN is clean at the time of purchase like it is on Sprint/Verizon. the IMEI and really the phone are tied to the original buyer forever. it doesn't matter if he never activated the phone because they scan the IMEI on the box at the time of purchase.
there is no way to transfer ownership of the phone in T-mobiles eyes, ever. I once asked it i could report a phone stolen that i had sold to a guy over 2 years ago and have that IMEI blocked. answer was yes without question.
Be safe buying used phones people. demand a receipt or proof the phone has been paid off in full or walk away. Deals can be too good to be true.
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
EDIT/UPDATE: This was an authorized dealer, not an AT&T corporate store. I honestly did not know they were different - they look exactly the same. Either way, I got a refund, and was allowed to keep the phone even though I canceled service immediately. I went back to T-Mobile as they were always pretty awesome (just the coverage in rural areas is still going to burn).
Have you called anyone at AT&T to verify your suspicion?
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
Click to expand...
Click to collapse
Yea, you got taken to the cleaners on that one.
Your only option of getting out of the contract is to return the device and cancel service before the trial period ends. That means porting out to save your number if you came from T-Mobile with the line.
As far as getting your old device back... well, good luck:cyclops:
Was it unethical by AT&T, yes.
However, you were a bit gullible there, the portion of trading in your phone was a HUGE red flag:silly:
You never get an AT&T device subsidized without ending up in contract, period.
The point made about even exchange is simply mute.. When taking advantage of the trade in, you only get trade in value, not the $600+ MSRP. And the trade in value 'may' have cancelled out the AT&T branded device, however, you still got taken to the cleaners on this deal.
The sales people in stores get paid by signing up people to contracts. I don't think it was At&t as a whole that screwed you but that particular salesperson F'd you good to get paid.
Just check your paperwork and make sure you didn't sign anything showing a contract. Your best bet is to raise holy hell in the store with the manager and single out this salesperson. If that doesn't work move on to corporate. Good luck.
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
CraigP17 said:
You didn't get swindled. If they gave you a device at a
The only thing I signed was a touchpad thing asking permission to port my number. The guy said they waved my activation fee because I brought my own phone.
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Click to collapse
Now you say you were animate about bot signing up for a contract. Does that mean you informed the sales rep that you weren't interested in a contract? If so then yes, the sales rep screwed you hard for not explaining that you would be entering a 2 year agreement if you traded for the black one.
However, you should have asked more questions about the deal to get a better understanding. But it does sound like the guy was trying to get you on a contract without you knowing, seeing that he tricked you into it by offering a simple color change.
If this was less than 14 days ago go into the store and raise hell on earth, you will garuanteed be able to return the phone. As for getting your old phone back, I'm sure you signed something about it saying all trade ins are final. If it's been over 14 days....good luck. Trying to return a phone after that to AT&T is near impossible..good luck!
Sent from my HTC One using xda app-developers app
Jeez , at worst you could have sold your tmobile one for like $450 and bought the black one on contract for $199 like normal.
ATT def screwed you on this one.
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ADAMANT at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
Click to expand...
Click to collapse
Fixed
CraigP17 said:
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
This! You messed up... Just think. Why would they do that?
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The Project said:
This! You messed up... Just think. Why would they do that?
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Click to expand...
Click to collapse
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
The Project said:
This! You messed up... Just think. Why would they do that?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
psufan5 said:
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
Click to expand...
Click to collapse
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
The Project said:
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
psufan5 said:
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
Click to expand...
Click to collapse
You are assuming he was fired. You think he did something wrong, he really didn't. They just want you to feel like a big boy that didn't get tricked bye
Sent from my HTC One using xda premium
psufan5 said:
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
Click to expand...
Click to collapse
Are you saying that even after them admitting guilt, you still ended up with a 2 year contract?
There's a sucker born every minute. OP deserves what he got.
bloodrain954 said:
There's a sucker born every minute. OP deserves what he got.
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Deserved what I got? Are you retarded?!
psufan5 said:
Deserved what I got? Are you retarded?!
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Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
megamaster2 said:
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
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Pro-tip: OP might be lying
Sent from my HTC One using xda premium
http://www.tmonews.com/2014/10/t-mo...s-with-bespoke-5-wearable-rate-plan-on-nov-9/
I may just have to check this out... $5 a month! Not bad
I called them this morning...
I am already with T-mobile and called them this morning with a load of questions.
Their call centers were briefed on the Gear S just yesterday. As far as they know, the Gear S can not be pre-ordered, as it is considered an accessory. I did register to purchase, though, but did not receive a confirmation of any kind. The call centers are very new to the product and training is still ongoing, so if you reach out, take what they say with a grain of salt.
Even if they don't know all the details just yet, I would rather it is announced with a date as opposed to waiting around another week for their staff to be trained properly
I really want this watch and that rate plan is a good deal. Now the only thing left is the gear vr.
Sent from my SM-P900 using XDA Free mobile app
bennie joe said:
I am already with T-mobile and called them this morning with a load of questions.
Their call centers were briefed on the Gear S just yesterday. As far as they know, the Gear S can not be pre-ordered, as it is considered an accessory. I did register to purchase, though, but did not receive a confirmation of any kind. The call centers are very new to the product and training is still ongoing, so if you reach out, take what they say with a grain of salt.
Even if they don't know all the details just yet, I would rather it is announced with a date as opposed to waiting around another week for their staff to be trained properly
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Agreed same thing the other carriers have said about the accessory part but last I checked we are not paying a data plan to listen to our music via bluetooth headphones which are true accessories. This gear S is a mini phone with a mini plan.
T-mobile plan to have it available Nov 9th not sure what the offical launch days are with t-mobile but it doesn't sound like they are Sunday so indeed they don't really care about this launch
http://newsroom.t-mobile.com/news/get-your-gear-s-on-this-holiday-season-at-the-un-carrier.htm
Yeah, I went down to the T-Mobile store and asked to get a call as soon as it came in! They look awesome!
I am very interested in buying this thing (two of them actually) wondering if anyone has asked or knows: Will it get it's own number or can they link it to your current number? I just don't think it'll be real useful to txt and call with a diff number than your phone. Also, anybody have any idea if this will work with note 2 (wife still using N2). Thanks!
hd2Raz said:
I am very interested in buying this thing (two of them actually) wondering if anyone has asked or knows: Will it get it's own number or can they link it to your current number? I just don't think it'll be real useful to txt and call with a diff number than your phone. Also, anybody have any idea if this will work with note 2 (wife still using N2). Thanks
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Yes it works on Samsung galaxy S3 and up. If you have T-mobile/AT&T you can use your number from the phone. You forward your calls when you want to leave the phone at home
Which one are YOU getting...? Black or white?
dugryce said:
Which one are YOU getting...? Black or white?
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I got black white looks like it will dirty fast. Might get blue when it becomes available
T-Mo Gear S
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
TheMatic said:
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
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:good::highfive: welcome aboard. So did you tye it to the 5$ plan? or buy it outright I see you have t-mobile
Uniquebarbee said:
:good::highfive: welcome aboard. So did you tye it to the 5$ plan? or buy it outright I see you have t-mobile
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Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
TheMatic said:
Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
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Can you clarify the question asked? Do we need a previous T-Mobile plan? Online it only lets us chose $5 plan if we have already a Simply Choice line with T-Mobile. And only option is $15 a month plan if no T-Mobile. Are you saying if we go to store we can get the $5 plan even without another Simply Choice line?
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
TheMatic said:
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
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:good::highfive: welcome aboard
scoobrel said:
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
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Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
TheMatic said:
Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
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Good job No deal Howie:good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:02 PM ----------
daddyd302 said:
Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
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they are liers try to walk in the store maybe they may sell to you after all it is "The Launch day for T-mo" maybe ups /fedex showed up by now
daddyd302 said:
Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
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I got it in freeport NY.
Sent from my SM-N910T using XDA Free mobile app
gTen said:
Can you clarify the question asked? Do we need a previous T-Mobile plan? Online it only lets us chose $5 plan if we have already a Simply Choice line with T-Mobile. And only option is $15 a month plan if no T-Mobile. Are you saying if we go to store we can get the $5 plan even without another Simply Choice line?
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I believe I answered the original question quite clearly. I'll give yours a try though...
Disclaimer:
I can only speak of my experience & the questions that I brought up\answers received.
I am already a T-Mobile account holder (Simple Choice Plan). I'd read about the $5/mo. plan online, and when the rep in the store said $15/mo., I was slightly confused. (then came the questions)
The rep seemed confused and was really pushing the $15 plan as if that was the only option, after a lot of back & forth, he admitted that I didn't have to get that plan if buying the watch outright. (I didn't have to get any plan)
They said it's like setting up another line. The watch will even has its own phone number. (more than likely works by "re-routing" calls to your "phone's" number when applicable & vice-versa)
To the best of my knowledge;
If you ARE currently a "T-Mobiler", and you buy it outright, and don't want the "standalone" mobile network features, you don't need to select a plan at all.
If you ARE currently a "T-Mobiler", and you buy it outright, and want the "standalone" mobile network features, you select the $5 plan.(what I did)
If you ARE currently a "T-Mobiler", and you choose the "payment plan" option, you must select the $15 option. (payment plan devices MUST be insured, like the JUMP program)
If you are NOT a "T-Mobiler", and you buy it outright, but want the "standalone" mobile networkfeatures of the watch (not just the "watch -> phone Bluetooth connection" option), you have to get the $15 plan.
**After purchasing the watch, you have up to 14 days to add the "protection plan" to it. ($10/mo I guess)
I can't tell you much about "non" account holder info, as I am a "T-Mobiler".
Hope that helps.
scoobrel said:
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
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:good::highfive: welcome aboard