Hi Guys,
I have recently installed the 12070 F/W on my Lumia 800 phone and last night an email was sent out to all 500 contacts that I have for no reason. There was an email attachment in the form of a web address which, when opened, brought you to a page in a magazine called Business Journal.
I am really worried this morning. I need to email all of my contacts to warn them of this. But what do I do with the phone, do I have a virus on it? If so, how did it get there and what do I need to do to remove it??
Guidance right now much appreciated.
It's nearly impossible to send something from wp7 without user interaction.
I think that your PC is a victim or someone guessed your password to e-mail account.
Chipsaru said:
It's nearly impossible to send something from wp7 without user interaction.
I think that your PC is a victim or someone guessed your password to e-mail account.
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Click to collapse
Thanks for your ideas on this. This all happened last night when I was not even using the phone and my lappy was switched off. The mails was sent to absloutely everyone in my WP7 phone book :-(
17-apg said:
Thanks for your ideas on this. This all happened last night when I was not even using the phone and my lappy was switched off. The mails was sent to absloutely everyone in my WP7 phone book :-(
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Click to collapse
I doubt that something can send emails from your WP7 without your consent. Your contacts are also saved in your Live Account accesible from your PC. It could be possible that something has logged the Password on the PC and sent to a third person. You should make sure that your PC is always equipped with the latest antivirus. Also you should Keep in mind that Windows Live offers to sent you an one time Password via sms in case you Need to sign in from un untrusted PC.
It's absolutely impossible it has something to do with the phone. My guess is that someone got your Windows Live password and sent it from there...
Change you password asap
Done today, thanks. I was so surprised. I guess if someone had the password they could have done this online in my account without me knowing. First thing I knew was 66 undeliverable notifications on my phone late late night
Sent from my Lumia 800 using Board Express
17-apg said:
The mails was sent to absloutely everyone in my WP7 phone book :-(
Click to expand...
Click to collapse
So it was also sent to every Contact in your Live Account and/or Google Account. I guess someone had access to one of those.
Yes the mail was sent to every contact in my live account. It was simply a link to a buisness journal wzine as far as I could see; not a virus but a spam message. I have changed my password to access my LIVE account in th ehope that this will end it.
17-apg said:
Yes the mail was sent to every contact in my live account. It was simply a link to a buisness journal wzine as far as I could see; not a virus but a spam message. I have changed my password to access my LIVE account in th ehope that this will end it.
Click to expand...
Click to collapse
It's your email account that got hacked. Happened to my friend too, and he has an android. It's not your phone and possibly not your laptop either. It's your live account that got hacked by spam or virus.
actually not impossible
I also think that its impossible to mail/edit through wp phone api, making it nearly impossible to make viruses in traditional terms. Also for marketplace there are are some virus scanning made of apps on submission.
However app behaviour is another thing...
Think about the following scenario:
You install a smart dialer (for example) that requires access to contacts, owner identity and data services.
Without Your consent and knowledge the app harvests and sends of information from Your device.
The sum of all is that: yes, it might be a app on Your phone that is behind the mailing as well as it might be malware on your pc.
Don't install apps from unknown developers that requires more permissions then what seems ok.
Thanks for all your replies.
Seems like it has been an attack on my windows live mail account. Have changed password and will now do so every 90 days or so as recommended by microsoft. I have also checked all apps on my phone and there are none that i can see accessing my contacts. But I will continue to check.
17-apg said:
Thanks for all your replies.
Seems like it has been an attack on my windows live mail account. Have changed password and will now do so every 90 days or so as recommended by microsoft. I have also checked all apps on my phone and there are none that i can see accessing my contacts. But I will continue to check.
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Click to collapse
There is no API for sending emails without the phone owner's confirmation so it is impossible. Though be careful when giving your email to websites (and apps too) as they can use it to send spam. Sending email from any address does not need a password.
Related
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Have you tried Blackberry Connect?
I have and I absolutely can not get it to work on Sprint.
Anyone been able to get Blackberry Connect software to work on a Sprint TP?
I have tried everything available at http://www.sems.org/entry.asp?ENTRY_ID=276 and several versions that are not there as well. Someone has go to be able to solve this issue...
groffnuts said:
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Click to expand...
Click to collapse
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
egzthunder1 said:
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
Click to expand...
Click to collapse
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
maskedlion said:
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
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Click to collapse
Just ask your IT department to set you up for pop3 or IMAP.
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
maskedlion said:
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
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Click to collapse
Not true, I know firsthand... Besides, it wouldn't hurt to ask them.
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
gorby911 said:
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
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Click to collapse
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
maskedlion said:
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
Click to expand...
Click to collapse
PM me your owa.<yourcompany>.com address (if you are not comfortable with posting it here) and I will take a look at the certs information that your company is using and walk you through it. If you can access owa site, you should be able to sync with no issues.
System SEVEN
I had the same issue, unable to connect my Sprint Touch Pro to my company Exchange server. The IT department wouldn't budge on granting me access.
I now use System SEVEN 'Out of Office' since January and haven't looked back; It works perfectly for me and syncs everything. Check it out at www.seven.com.
what do i need to do to set up my work email on my touch pro... and where do i get the correct certs from?.
bump... i still need help w/ this! anyone please?
Can you tell me what error are you getting when you set up your exchange sync?
Edit: If your error with missing certificates, then by looking at your owa site I can tell that you need to have these public certificates installed: click here to download
Download the file above, unzip it and you will see three verisign certs. Copy them onto your phone and click on each to install them. Try to sync to your server and let me know what happens.
I just got the Photon this week, it is my first Android device (coming from a TP2 w/Energy rom).
At work I use exchange server with lots of folders. Incoming emails are automatically (by rule) moved into their respective folders. With my old phone, I can tell that I have a new email in one of the many folders because that folder will be bold.
With my new Photon, I setup "corporate mail" and I only get notification of new emails in the INBOX only. If I want to check for new emails in one of the folders, I have to click on each folder and check to see what is inside, this is ridiculous b/c I have about 20 folders! The folders do not alert me of new emails within them like my crappy wm 6.5 device used to.
FYI in the folder sync options, I set the folders to "Background, Default" already.
I'm hoping someone can tell me I did something wrong! I particularly chose this phone since its advertised as a "business" phone. Hopefully there is a setting for this email issue... Thanks!!
Depends
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
"Incoming emails are automatically (by rule) moved into their respective folders."
mattvalenz, I can confirm that every Android unit i've used has never alerted me for this.
My Sprint HR folder is set up this way. It never hits the inbox, hence no alert. This is an Android thing, but I'm not sure if there is a way to set up syncing properties of that particular folder to alert when the rule is used and it dumps an email there.
It's something I've never really looked into.
Other than that, since all 150+ emails a day from everyone else for me are so different, they all flush to my main inbox so I get an alert.
Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
Click to expand...
Click to collapse
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
Do you by any chance have your Gmail account set up as POP? That is the only way it would even be conceivable that Gmail would end up in the Universal Inbox. At any rate, HTC Sense keeps all inboxes segregated... I wish the Moto UI allowed for this.
In response to the OP, I can give you this insight: I'm an Exchange administrator, and inbox rules such as you have set up are not supported by Android (or the iPhone for that matter), but Windows Mobile does have the necessary extensions to support Inbox rules. They're both Microsoft products, and proprietary at that
mattvalenz said:
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.
Click to expand...
Click to collapse
They are on the server. If it helps any, my exchange server is hosted online (www.sherweb.com).
As a temporary fix, I changed the rule so that it "placed a copy" of the email into the respective folders. This keeps an email in the inbox, but it defeats the purpose of keeping my inbox clean...
Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
Click to expand...
Click to collapse
Thanks, I'll give it a shot. Doesn't sound promising given the posts regarding the being MS proprietary-ness.
Outer Marker said:
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
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Click to collapse
You can if you use k9-Mail, but not by default, on which you are correct. My bad for not being clearer.
I'm glad to see that i'm not the only one with this problem.
My email server is comcast. We use cached exchange mode. No idea what the means. But I can use outlook on any network. The rules exist server side. I am able to see the new email in folders but I get no notifications.
Neither Touchdown or K9Mail are a viable solution. Touchdown is too expensive when I only get 5-10 (albeit important) emails a week, and I don't recall it really doing a good job of notifications. I tried K9 but it also does not properly notify, and it is EXTREMELY convoluted and difficult to use, and I'm a power user.
Why can't someone just write an app that watches those folders and notifies the user of email, or better yet why can't google just make their exchange app work right?
My evo used to notify me on subfolders. Not photon though.
Sent from my MB855 using xda app-developers app
I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!
fusQer said:
I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!
Click to expand...
Click to collapse
did u try K-9? open source and free
my sub folders send alerts
http://code.google.com/p/k9mail/downloads/list
Sent from my MB855 using xda premium
Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
starfcker69 said:
Last week I noticed a device under my Google Play account (My Devices) that is not mine, a phone on a Romanian cell phone company network. I also noticed that someone from Russia had accessed my Gmail account. I changed my Gmail password (the old one was alpha-numerica,random, with symbols) and turned on two step authentication.
The Gmail account seems to be ok. The contacts all there and no messages removed or messages sent by people other than me.
The only sign of the intrusion is about a dozen "free" apps ordered by that device. It included sketchy gambling apps, a child's game that from comments I read has adult advertisements, and ringtones. After I changed the password there are new "free" media on the account - books and various video. These appear to be from a different user - all in English as opposed to Russian and nothing sketchy.
My guess on how this started - I downloaded an app with about 100 reviews. The next day the "free" apps started to appear, and the unauthorized device also was added the next day.
My SGS 3 isn't rooted. For Jellybean it seems that I have to wait for a stable root, should be another few days.
I contacted the Play Store support and they were of no help. They referred me to Gmail support but Gmail doesn't offer phone support. I think only support on a Google Group forum.
Any idea how this could have happened and how to get this device off of my account? My PC's are secure and my primary PC is Linux.
Click to expand...
Click to collapse
I have the IMEI # of the phone added to my account, also the model number (registered in Russian Federation). Could the IMEI be useful? I can PM if interested.
Imeis are quite useful to many people...Just don't pursue this on xda.
Sent from my Galaxy Nexus using xda premium
My account too was almost hacked.
I signed into youtube and a notice was shown that someone from ip in china tried to log into my google account and it denied them and i changed my password. No weird apps nothing.
The thing is probably the app you downloaded.
Just because it has 100 downloads doesn't mean its malware but you need to check permissions always.
Even big games like "Paper Toss" has been know to sell peoples info to companies.
When you read permissions. There should be a list of all the options the app requests.
Be Smart. If you download a calculator, It shouldn't have access to your personal identy, messages and the big key is internet access.
If you download a calender it may need access to contacts but it it also needs internet access, its probably is storing your contacts and sending them out to a site that then sells to a company and lastly, your grandparents receive phone calls asking if they want to buy a service and use your name as who referred them.
Also. rooting is a good option. With an app on here called pdroid or droidwall you can download those apps but it will alert yyou when the app wants to use a permission (like internet) and gives you the option to allow or deny.
good luck
I have one update. I think that after I changed my password and went to two step verification, the purchases of "free" apps and media stopped. It's been four days and nothing new added. So far so good. Thanks for the replies. BTW, Google of no help.
I'd still like to know how the Gmail account was compromised - I may never know.
similar thing just happened to me (Galaxy Note) appeared on my account from no where. When I contacted google if they can help or if they are interested in tracking him down, all they said was we cant help you. And change the pw. Obviously I know that I need to change the pw. I know Apple would have tracked it down somehow if it was an iphone. My pw has 22 characters number letter symbols yet it was hacked.
Since google is not helping me I installed Android Lost app on this NOTE and waiting to get a location update via email. I know it wont do anything much and I cant do anything against him or her since no paid apps were downloaded. Still I would like to do something to crooks like this. He only had 6 apps installed (facebook,viber candy rush) and terminal emulator (which worried me).
I really hope that Android close their unlimited backdoors in the OS.
So I finally upgrade my LG simple 1G phone to a VZW Galaxy S4, allowed it to update to MK2, setup my gmail account (not G+ though), take care of organizing it like I want, etc. Next thing I notice, that in my gmail I start getting dangerous looking spam ("update your Amazon credit card info", "update your ###### info", and the image had a link which would've sent me to a Yemen domain. Nothing happens without a reason, and the only thing that changed was I gave the phone my gmail logon. I did not directly give account info to any of the other vendors advertised on the bloatware on this phone. I should add that prior to this I was familiar with the spam I'd get in gmail (and gmail would flag it into spam folder) and it was consistent and never made it into my inbox.
This being my first android I'd appreciate comments on your experiences with this, and anything you can share on how to better safeguard my info. I hate google, or anybody for that matter, having so much access to my credentials which I normally and successfully hold fairly close. (Yes this is my first smartphone).
I am a Malwarebytes registered user on my desktop and laptop so I downloaded their app onto my phone, but something tells me what caused this spammer to source me was over-sharing of data on google's (android's?) part.
Thanks
MessyPotamia ("because in the land between the Tigris and Euphrates, things are a MESS")
Huntsville, Alabama
I think its pretty safe to say its coincidence. My family owns about 5 Android devices and I myself have three Android devices currently in active use , two gmail account, one for my personal devices and the other for family use and so far, we have yet to get any 'weird' spam issues except for the occasional spam that promises me that I'll get bigger manhood and such. Try playing with the app settings or try another email app. I mean, if you have a gmail account all this while and google wants to sell off your personal information, they would have sold it a long time ago and not wait only now because you have a new smartphone right? Lol
Sent from my GT-N7105 using xda app-developers app
mha93 said:
I think its pretty safe to say its coincidence. <SNIP> I mean, if you have a gmail account all this while and google wants to sell off your personal information, they would have sold it a long time ago and not wait only now because you have a new smartphone right? Lol
Sent from my GT-N7105 using xda app-developers app
Click to expand...
Click to collapse
Didn't mean that I think G directly sold it off, but something enabled a spammer to target me. Have been getting this same spam about 1x / day since I shared my 10 yr old gmail acct w/ VZW/I545/MK2. Something triggered it, I don't believe in coincidences (my prior CI work, sorry!), and the only thing that changed was my new setup.
Maybe its something that you've installed? Like have you pirated any apps or downloaded any sketchy apps? Besides that, I can't think of other ways besides logging in to your gmail account, and actively mark the emails from that address as spam.
Sent from my GT-N7105 using xda app-developers app
mha93 said:
Maybe its something that you've installed? Like have you pirated any apps or downloaded any sketchy apps? Besides that, I can't think of other ways besides logging in to your gmail account, and actively mark the emails from that address as spam.
Sent from my GT-N7105 using xda app-developers app
Click to expand...
Click to collapse
Two days later from my orig post. First, I have not downloaded any suspicious apps (only 2 banking apps, and they're pretty secure), one or two others from app store (but uninstalled them when I wasn't impressed). I set up my wife's yahoo email account as another account under email; one gmail account I use often as another email account; and my regular gmail account is the main phone account. My regular gmail account gets very little spam.
Now I notice my wife is getting evidence her contacts have been harvested, as folks in her contacts (some very old contacts) are replying "Did you send this? " or rejection messages from their .gov or .mil enterprise mail server. She has had registered malwarebytes on her laptop, as do I on mine. Tomorrow I will run CCleaner and HijackThis on both hers and mine. I must say the neither of us visit suspicious places or have any poor practices regarding opening emails or attachments, and our Secunia PSI scores are usually around 98.
This has to have something to do with my new Galaxy S4 and the fact that I gave it my gmail credentials, and her yahoo credentials.
This is not a coincidence.
After googling around, I came upon several forums stating that their users are getting spam mails after logging into their gmail accounts from their 'new' smartphones. So I guess your case is not unique. In all the cases, they managed to solve the problem by changing their gmail password. So what I'm thinking is that your phone is a 'manufacturer refurbished phone' or at least one that was returned to your carrier and repackaged again and that the previous owner left a malicious code or script in the phone. So short of returning to your carrier or to Samsung, I suggest that you change your password, factory reset your phone, update the firmware before logging in to your gmail account and see if it changes anything. The best bet is to return it to Samsung or your carrier on grounds that its a 'defective device' or at least claim that something is wrong with it. Chances are, they will reflash a fresh new firmware onto your phone and would in theory solve and delete any malicious code in your phone. Or they'll replace yours with a new phone. Yeah sounds troublesome but if you want to skip Samsung and reflash a new firmware yourself, head over to the S4 forums and see the method of flashing a new stock firmware. Sorry that your new smartphone causes so much problems. Google is quite helpful when its working right.
Sent from my GT-N7105 using xda app-developers app
(Problem solved)
mha93 said:
After googling around, I came upon several forums stating that their users are getting spam mails after logging into their gmail accounts from their 'new' smartphones.<<SNIPPED for brevity>> Google is quite helpful when its working right.
Sent from my GT-N7105 using xda app-developers app
Click to expand...
Click to collapse
The source of the spam is most assuredly the YAHOO MAIL ANDROID APP (downloaded 3 days ago from App store and put on her android, not mine). After running (reg'd) malwarebytes, plus CCleaner and HijackThis (all showed nominal) I began to suspect it was on Yahoo's side, and sure enough there are plenty of recent articles about their vulnerability. Removed the app from her Moto Droid.
I particularly enjoyed reading this:
[I can't post outside links, google the search terms "even-yahoo-employees-dont-use-yahoo-mail"]
Meanwhile, everyone here I thank for participating in this thread.
Hello,good day everyone
This is bloodygood(oh I really don't want to say my name) from Nigeria
Please I am having problems with my phone or should I say WeChat,I probably don't know
I have downloaded and installed WeChat from playstore five times now and also register five times,but anytime I register and scan the WeChat (which is really hard this days) it always blocked my account(I always register new account because it's really hard to unblock it) but my other friends have theirs still working up to 5 months
And they always Suggest it's my phone that's making WeChat to block my account
So guys I really want to know where the problem originate from. my phone is a Tecno camon 11,4gb and 64gb RAM, thank you.
@Bloodygood
There’re three types of WeChat account blocked, One is temporary block and can get unblocked by yourself. The other one just can’t get unblocked by yourself, you need to ask WeChat to help you unblock it. Or you need to wait for one or two weeks to unblock it or it will be unblock automatically. As for the last one is permanently block, there’s no way to unblock it, as you’ve violated the terms of WeChat so much.
Thank you for your reply @jwoegerbauer
But this is the first time I am hearing that temporarily blocked WeChat can automatically get unblocked by itself.
But why do all my 5 separate WeChat account keep getting blocked ?
Is it from my phone
Because it is perfectly working on others but when it comes to mine it is always writing security threat like this account is suspicious.
Have you tried logging in from different IP or using VPN?
Greg Connery said:
Have you tried logging in from different IP or using VPN?
Click to expand...
Click to collapse
Yes I have done that,it still the same
Bloodygood said:
Thank you for your reply @jwoegerbauer
But this is the first time I am hearing that temporarily blocked WeChat can automatically get unblocked by itself.
But why do all my 5 separate WeChat account keep getting blocked ?
Is it from my phone
Because it is perfectly working on others but when it comes to mine it is always writing security threat like this account is suspicious.
Click to expand...
Click to collapse
The reasons for WeChat account block
1. WeChat you downloaded on your phone is from an unofficial channel.
2. Phone is rooted what put your WeChat account security endanger.
3. Your WeChar account is reported to send or share some content including lewd content, violent materials, scams, inappropriate rumors, annoying ads, etc.
4. The phone number you used to log in or register WeChat is provided by virtual network operators.
5. You are using a phone number for WeChat account that is operating abnormally.
6. You've been reported by other users for multiple times.
7. You are using WeChat account for violating its terms.
jwoegerbauer said:
The reasons for WeChat account block
1. WeChat you downloaded on your phone is from an unofficial channel.
2. Phone is rooted what put your WeChat account security endanger.
3. Your WeChar account is reported to send or share some content including lewd content, violent materials, scams, inappropriate rumors, annoying ads, etc.
4. The phone number you used to log in or register WeChat is provided by virtual network operators.
5. You are using a phone number for WeChat account that is operating abnormally.
6. You've been reported by other users for multiple times.
7. You are using WeChat account for violating its terms.
Click to expand...
Click to collapse
I downloaded it from playstore
My phone is not rooted
I actually don't have less than 4 people on my WeChat
Which I have never send inappropriate things
The number is alright I have used it on other sites,they are all working perfectly
Even I was reported,I never did receive a warning
So I'm afraid of registering a new one in my phone to avoid being blocked
Maybe WeChat have got my Mac address,my IP address and my serial number,so that anytime I do register on that device I will surely get blocked
@Bloodygood
Wondering why you don't simply contact WeChat Help Center to get your problem solved?
Bloodygood said:
Hello,good day everyone
This is bloodygood(oh I really don't want to say my name) from Nigeria
Please I am having problems with my phone or should I say WeChat,I probably don't know
I have downloaded and installed WeChat from playstore five times now and also register five times,but anytime I register and scan the WeChat (which is really hard this days) it always blocked my account(I always register new account because it's really hard to unblock it) but my other friends have theirs still working up to 5 months
And they always Suggest it's my phone that's making WeChat to block my account
So guys I really want to know where the problem originate from. my phone is a Tecno camon 11,4gb and 64gb RAM, thank you.
Click to expand...
Click to collapse
Do you probably know what may be causing your account to be locked so frequently?
James_Watson said:
Do you probably know what may be causing your account to be locked so frequently?
Click to expand...
Click to collapse
I suggest it's from my phone
Don't know if WeChat has mark my phone
So that anytime I try to register it get blocked without tangible reason
jwoegerbauer said:
@Bloodygood
Wondering why you don't simply contact WeChat Help Center to get your problem solved?
Click to expand...
Click to collapse
They have the best slow response ever