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Hey guys, I just got my new HTC hero. I'm with AT&T now and having the unlimited 3G data plan. I setup the configurations of APN settings as following:
Access point: wap.cingular
Username: [email protected]
Password: CINGULAR1
But I only see an "E" at the connection status which I believe indicates EDGE. Can anyone tell me how to get 3G work on this device?
Thanks a lot!!!
I didn't realise the hero was out in the us yet but if it is i don't know why and if it isn't out its because i don't think it surpports american 3g networks i think you can only get 2g.
Yes I got this phone out of the US.
So you mean there's no way at all to get 3G to work on this phone with AT&T or any other carriers?
In its current state the phone does not support the AT&T bands for 3g.
There are rumors of an AT&T version coming October 11th, that would support 3g.
European/Asian version of this phone does not work with US 3G. AT&T's 3G network requires the bands 850 & 1900, while T-mobile's 3G requires the bands 1700 & 2100. European/Asian version supports only the bands 900 & 2100.
Does this mean T-mobile 3G may work on this phone?
T-Mob's 3g should connect to this phone, if you could find a signal, haha.
http://www.androidauthority.com/index.php/2009/07/03/htc-hero-approved-by-the-fcc-with-att-3g/
Neither T-Mobile US nor AT&T will work with this phone for 3G. The only version of this phone that exists at the moment supports ONLY European 3G. There are rumors of the device coming to AT&T, but nothing confirmed. IF that happens, the new phones would work, but that wouldn't change the fact that the device you have will still only function on Edge.
Sorry to be the bearer of bad news, but it's true.
It's actually Sprint pal. Also, there was a picture for Tmobile also (this appears to be a rumor).
T-Mob uses the 2100 spectrum so i dont see why it wouldnt work.
And a CDMA and a GSM (With AT&T 3g bands) has gone through the FCC recently.
RBFG said:
T-Mob uses the 2100 spectrum so i dont see why it wouldnt work.
And a CDMA and a GSM (With AT&T 3g bands) has gone through the FCC recently.
Click to expand...
Click to collapse
No, it won't work with t-mobile USA's 3G network.
Yes, T-mobile in Europe use the 2100 band for 3G so the Hero works. But T-mobile USA use 1700 and 2100 bands for 3G, and you need a phone that support BOTH bands to connect to its 3G network.
Unfortunately, unless T-mobile USA decides to carry this phone (and they have already said that they wouldn't), there won't be a version of Hero that support its 3G network. This is because T-mobile USA is the only carrier in the world that uses the 1700 band for 3G. You may ask why T-mobile uses different bands for 3G in different countries. This is more of a regulatory decision than a business decision. If you are interested, go read about those FCC spectrum auctions.
All in all, European/Asian version of the Hero won't work with any 3G network in the US. The product id of the European/Asian Hero is HERO100, it supports only the bands 900 and 2100 for 3G. There will be a North American version with product id HERO130 that supports the bands 850 and 1900. It will be released either on AT&T or on the Canadian carrier Rogers, because only these two carriers use these bands for 3G. Currently it is not know whether it will be on AT&T or Rogers, but that latter is more likely IMO. Finally, there will be a CDMA version, with product id HERO200, for Sprint. This is more or less confirmed to be coming in October.
T-mobile US 3G uses 1700 for down and 2100 mhz for uplink. So 2100 alone isn't enough as you need both directions to connect.
tsekh501 said:
No, it won't work with t-mobile USA's 3G network.
Yes, T-mobile in Europe use the 2100 band for 3G so the Hero works. But T-mobile USA use 1700 and 2100 bands for 3G, and you need a phone that support BOTH bands to connect to its 3G network.
Unfortunately, unless T-mobile USA decides to carry this phone (and they have already said that they wouldn't), there won't be a version of Hero that support its 3G network. This is because T-mobile USA is the only carrier in the world that uses the 1700 band for 3G. You may ask why T-mobile uses different bands for 3G in different countries. This is more of a regulatory decision than a business decision. If you are interested, go read about those FCC spectrum auctions.
All in all, European/Asian version of the Hero won't work with any 3G network in the US. The product id of the European/Asian Hero is HERO100, it supports only the bands 900 and 2100 for 3G. There will be a North American version with product id HERO130 that supports the bands 850 and 1900. It will be released either on AT&T or on the Canadian carrier Rogers, because only these two carriers use these bands for 3G. Currently it is not know whether it will be on AT&T or Rogers, but that latter is more likely IMO. Finally, there will be a CDMA version, with product id HERO200, for Sprint. This is more or less confirmed to be coming in October.
Click to expand...
Click to collapse
Thanks! That was very informative, although it totally crushed my dreams of owning a Hero while remaining on the T-Mobile network.
I currently have a telus HTC HERO in black but i am selling that one and buying a white HTC HERO.
The white HERO that im looking to buy is a european model.
I looked at the HTC website to see if there was any difference between the two phones and i found this:
HSDPA/WCDMA: 900/2100 MHz for Europe and 850/1900 MHz for USA.
So my question is will the european HERO work on canadian networks providers (FIDO, ROGERS)....would i have any issues with getting good signal connections and optimal speeds for 3G
thanks in advance
The Canadian GSM networks & AT&T in the US use a different 3G frequency than what GSM networks use in Europe & T-Mobile in the US. Due to this an European Hero on a Canadian network will not get 3G.
thank you for the quick reply.
I guess i will have to look for another seller.
Thanks again
Further, In Canada, networks like Bell and Telus are ONLY 3G, so without the North American 3G bands, you won't get any signal. I think Rogers has 2G, though. I'm not sure exactly which networks do and don't, but I know that at least some don't.
bjg222 said:
Further, In Canada, networks like Bell and Telus are ONLY 3G, so without the North American 3G bands, you won't get any signal.
Click to expand...
Click to collapse
Umm, no....
As far as I know, the Bell and Telus joint network is 3G only. I don't know if the carriers have a deal to use EDGE from Rogers or areas not covered by 3G.
To the OP: Why don't you get a Hero from Telus? It's the same one as the European version, but works on the North American 3G band.
Soaa- said:
As far as I know, the Bell and Telus joint network is 3G only. I don't know if the carriers have a deal to use EDGE from Rogers or areas not covered by 3G.
To the OP: Why don't you get a Hero from Telus? It's the same one as the European version, but works on the North American 3G band.
Click to expand...
Click to collapse
I dont like going on 3 year contracts so i buy my phones from resellers on craigslist. The seller specified that his HERO was from Europe so i wanted to find out if it would work. That was the only option at the moment but now I do have a Telus HERO that I bought from some other seller.
Thanks for the help btw.
Hi guys
Just wondering if anyone in Australia has flashed this SBF to a Bell Atrix and is using Optus or Vodafone network that requires 2100Mhz band.
I am worried that by flashing this ROM, because its Telstra, it might cut the 2100Mhz band out in the modem file, leaving only 850 & 1900Mhz which will not work on 3G on Optus and Vodafone.
I wont flash this SBF if it cuts the 2100Mhz support.
cheetah2k said:
Hi guys
Just wondering if anyone in Australia has flashed this SBF to a Bell Atrix and is using Optus or Vodafone network that requires 2100Mhz band.
I am worried that by flashing this ROM, because its Telstra, it might cut the 2100Mhz band out in the modem file, leaving only 850 & 1900Mhz which will not work on 3G on Optus and Vodafone.
I wont flash this SBF if it cuts the 2100Mhz support.
Click to expand...
Click to collapse
Hey there,
I'm using an AT&T Atrix 4G which i guess uses the 850/2100 3G bands but i'm currently on the Optus network with 3G coverage. The network obviously isn't as great as Telstra but it is working fine on the Optus 2100 band.
Hope that helps
happiboi said:
Hey there,
I'm using an AT&T Atrix 4G which i guess uses the 850/2100 3G bands but i'm currently on the Optus network with 3G coverage. The network obviously isn't as great as Telstra but it is working fine on the Optus 2100 band.
Hope that helps
Click to expand...
Click to collapse
I just installed the Telstra FW, and yep, it works.
Uncapped download speeds FTW! Mine are up from 152kb/s to 475kb/s downloads, and uploads are up from 99kb/s to 200kb/s.
Thanks to seven2099 as well for his assistance via PM
cheetah2k said:
I just installed the Telstra FW, and yep, it works.
Uncapped download speeds FTW! Mine are up from 152kb/s to 475kb/s downloads, and uploads are up from 99kb/s to 200kb/s.
Thanks to seven2099 as well for his assistance via PM
Click to expand...
Click to collapse
Unfortunately I'm rocking an AT&T Atrix 4G at the moment so I can't flash the Telstra firmware. It's good to know that it keeps the 2100MHz coverage. My speeds are 600kB/s and 50kB/s respectively on vodafone's 850MHz network at most times (they are still rolling it out)
So on eBay this one vendor is saying that his Lumia 800 he's selling is the international version, and it has the 850/1900 HSPA bands ALONG with the 900/2100 bands.....is there such a thing? I've only heard of the two versions- the European version with the 900/2100 bands and the NA version with 850/1900.
I don't want to buy something and have it not work with my 3G service with Telus, so confirmation would for sure help.
Thanks!
##3282#
try dialing this.. then hit the ... and click settings
u can play with the 2G and 3G
Over8ted said:
So on eBay this one vendor is saying that his Lumia 800 he's selling is the international version, and it has the 850/1900 HSPA bands ALONG with the 900/2100 bands.....is there such a thing? I've only heard of the two versions- the European version with the 900/2100 bands and the NA version with 850/1900.
I don't want to buy something and have it not work with my 3G service with Telus, so confirmation would for sure help.
Thanks!
Click to expand...
Click to collapse
My understanding is there are 2 versions (if we exclude China), the RM-801 and the RM-819. They support the 4 GSM voice bands (850/900/1800/1900 MHz) but differ with the data bands:
* RM-801 with WCDMA HSPA 900/1900/2100 MHz
* RM-819 with WCDMA HSPA 850/1900/2100 MHz
So I believe the eBay vendor is wrong and might be mixing up the voice and data bands.
But don't quote me on this, although I checked Nokia's web site and the full product sheets.
Yeah, I'll have to ask him. He says it isn't compatible with his T-Mo 3G service in the US either.
Would it still operate on Telus' network with just a single 1900 data band? From what I know Telus doesn't run an EDGE network as they had adopted from CDMA to HSPA not that long ago. I guess I'd still get voice services but that kind of defeats the purpose of my data plan.
I guess this leads me to another thing.....how can the vendor find out which rm version it is?
The fellow just posted a picture of the tag, says 801 on the box so that must be it.
Hi guys,
I am on T-Mobile prepaid plan. I bought a Lumia 920 from Singapore few months ago in anticipation of the 1900 refarm from T-Mobile. But while the default APN profile has been updated to "T-Mobile LTE" from the carrier from months ago, the max speed I see now is 3G in Chicago. I've done some research and tried a couple of the following:
1 Added new APN under epc.tmobile.com
2 Enable ENS
3 Limit the connection speed to 3G instead of 4G
But none seems to bring me to the LTE speed. I thought maybe because LTE has not arrived in Chicago yet, but few days ago I went to one of the T-Mobile store and found that their demo Lumia 925 showed LTE. The stuff from the store said because I am using an unlocked 920, LTE is not supported. I don't think this is the right answer.
Does anyone has the same issue with your international 920 under T-Mobile in the US?
t_huankiat said:
Hi guys,
I am on T-Mobile prepaid plan. I bought a Lumia 920 from Singapore few months ago in anticipation of the 1900 refarm from T-Mobile. But while the default APN profile has been updated to "T-Mobile LTE" from the carrier from months ago, the max speed I see now is 3G in Chicago. I've done some research and tried a couple of the following:
1 Added new APN under epc.tmobile.com
2 Enable ENS
3 Limit the connection speed to 3G instead of 4G
But none seems to bring me to the LTE speed. I thought maybe because LTE has not arrived in Chicago yet, but few days ago I went to one of the T-Mobile store and found that their demo Lumia 925 showed LTE. The stuff from the store said because I am using an unlocked 920, LTE is not supported. I don't think this is the right answer.
Does anyone has the same issue with your international 920 under T-Mobile in the US?
Click to expand...
Click to collapse
What version you bough RM-820, 821 or 822 from Singapore. I think you have not supported LTE bands, so probably you got 821 / 822
boril said:
What version you bough RM-820, 821 or 822 from Singapore. I think you have not supported LTE bands, so probably you got 821 / 822
Click to expand...
Click to collapse
Wow I just checked, it's indeed a RM 821! I did a search and found the following info from WP Central forum:
RM820 is the North American variant. Has pentaband UMTS (850/900/1700/1900/2100) and North American LTE bands.
RM821 is rest-of-world (except China). Has quadband UMTS (850/900/1900/2100) and European LTE bands.
Click to expand...
Click to collapse
My understanding is as long as it supports 1900 band it can access the LTE speed on T-Mobile. That's not the case then?
t_huankiat said:
Wow I just checked, it's indeed a RM 821! I did a search and found the following info from WP Central forum:
My understanding is as long as it supports 1900 band it can access the LTE speed on T-Mobile. That's not the case then?
Click to expand...
Click to collapse
Just because it supports the 1900 band, does not mean that the ROM and hardware are setup to support LTE. The market the 821 was released for does not have LTE so the protocols where never implemented in that model. The 3G you see the phone operating at is the highest speed the market it came from supports. So that is the highest protocol that was installed into that model. You may want to sell it and get one of the other models.
Incompatible Bands
t_huankiat said:
Wow I just checked, it's indeed a RM 821! I did a search and found the following info from WP Central forum:
My understanding is as long as it supports 1900 band it can access the LTE speed on T-Mobile. That's not the case then?
Click to expand...
Click to collapse
Hi t_huankiat,
To the extent of my knowledge, T-Mobile has only deployed LTE on the 1700/2100MHz frequency band (different from 2100MHz, that is IMT) commonly known as AWS spectrum or Band 4. The only variants of the 920 that contains these are RM-820 models. The good news is, an unlocked AT&T Nokia Lumia 920 can be used on T-Mobile's LTE network because they both use AWS spectrum to deliver LTE service. The downside is that in areas without LTE or refarmed HSPA+, your service will drop to 2G. In order to prevent these shortfalls, the only RM-820 variants that run on AWS HSPA+ are the Canadian and Developer Edition, given out at Microsoft BUILD 2012.
You may be thinking, what is with this confusion. Previously, T-Mobile USA rolled out their 3G HSPA network on AWS spectrum, because they hadn't won any PCS spectrum (1900MHz). In the Americas, AWS spectrum was not deployed as prevalent as PCS. The result, T-Mobile required special handsets to access 3G. When they transitioned over to HSPA+ and DC-HSPA+, they continued to use AWS widening the compatibility gap. After the AT&T/T-Mobile buyout fell through, T-Mobile gained PCS licenses as part of the deal. T-Mobile, shortly after, announced the jump to LTE and the refarm of HSPA+ (current 3G/4G service) to the PCS spectrum. As of now, the refarm isn't fully complete so some areas still broadcast 3G/4G on on the AWS spectrum. To add insult to injury, these areas do not have have LTE deployed either. Summing up what has been said, the best options for a seamless wireless experience is to use a Nokia Lumia 925 or find a non-AT&T RM-820. If you look on eBay, you will find a few for sale right now. I really hope this helps!
-Arekusandaa
Solarenemy68 said:
Just because it supports the 1900 band, does not mean that the ROM and hardware are setup to support LTE. The market the 821 was released for does not have LTE so the protocols where never implemented in that model. The 3G you see the phone operating at is the highest speed the market it came from supports. So that is the highest protocol that was installed into that model. You may want to sell it and get one of the other models.
Click to expand...
Click to collapse
I should have done more research before I bought the phone! I did not realize 920 has so many variation even in Singapore! While I will miss the LTE, I can live with 3G speed since I don't use the phone for streaming or anything bandwidth intensive.
Arekusandaa said:
Hi t_huankiat,
To the extent of my knowledge, T-Mobile has only deployed LTE on the 1700/2100MHz frequency band (different from 2100MHz, that is IMT) commonly known as AWS spectrum or Band 4. The only variants of the 920 that contains these are RM-820 models. The good news is, an unlocked AT&T Nokia Lumia 920 can be used on T-Mobile's LTE network because they both use AWS spectrum to deliver LTE service. The downside is that in areas without LTE or refarmed HSPA+, your service will drop to 2G. In order to prevent these shortfalls, the only RM-820 variants that run on AWS HSPA+ are the Canadian and Developer Edition, given out at Microsoft BUILD 2012.
You may be thinking, what is with this confusion. Previously, T-Mobile USA rolled out their 3G HSPA network on AWS spectrum, because they hadn't won any PCS spectrum (1900MHz). In the Americas, AWS spectrum was not deployed as prevalent as PCS. The result, T-Mobile required special handsets to access 3G. When they transitioned over to HSPA+ and DC-HSPA+, they continued to use AWS widening the compatibility gap. After the AT&T/T-Mobile buyout fell through, T-Mobile gained PCS licenses as part of the deal. T-Mobile, shortly after, announced the jump to LTE and the refarm of HSPA+ (current 3G/4G service) to the PCS spectrum. As of now, the refarm isn't fully complete so some areas still broadcast 3G/4G on on the AWS spectrum. To add insult to injury, these areas do not have have LTE deployed either. Summing up what has been said, the best options for a seamless wireless experience is to use a Nokia Lumia 925 or find a non-AT&T RM-820. If you look on eBay, you will find a few for sale right now. I really hope this helps!
-Arekusandaa
Click to expand...
Click to collapse
The main reason I got the phone from Singapore was because it supports 1900MHz and it's in Chicago now. But I overlooked the fact that the ROM matters too. So now I am pretty much stuck with 3G speed. It's a lesson learned, I will have to be extra careful next time when I get an unlocked phone. Thanks for your insight!
It's Not The End of the World
t_huankiat said:
The main reason I got the phone from Singapore was because it supports 1900MHz and it's in Chicago now. But I overlooked the fact that the ROM matters too. So now I am pretty much stuck with 3G speed. It's a lesson learned, I will have to be extra careful next time when I get an unlocked phone. Thanks for your insight!
Click to expand...
Click to collapse
Don't worry, you will still be able to use their DC-HSPA+ network, where available. This technology is capable of up to 42.1Mbps theoretically. Even before T-Mobile began deploying LTE, their DC-HSPA+ network was usually testing faster than Verizon's LTE network. While you may not see LTE until you upgrade to an AWS capable handset, their "fallback" 4G should suffice.
-arekusandaa