[Q] New prime died in 3 days? - Asus Eee Pad Transformer Prime

hey everyone, i just bought a transformer prime from staples.com 3 days ago and now it mysteriously won't turn on anymore?
I was using it fine and set it down, then tried to use it again and it just wont turn on, I know for a fact that the battery is 100% charged.
My question is should i go through ASUS and RMA it or just send it back to staples.com?
thanks in advance.

niners said:
hey everyone, i just bought a transformer prime from staples.com 3 days ago and now it mysteriously won't turn on anymore?
I was using it fine and set it down, then tried to use it again and it just wont turn on, I know for a fact that the battery is 100% charged.
My question is should i go through ASUS and RMA it or just send it back to staples.com?
thanks in advance.
Click to expand...
Click to collapse
Have you done a soft reset (doesn't delete any data)?

chamberc said:
Have you done a soft reset (doesn't delete any data)?
Click to expand...
Click to collapse
that did the trick, thanks
I'm thinking i should still return this unit, in case this happens again?

What FW is installed? Sounds like you got the sleep of death, read up on it here for fixe

Blackwidowman said:
What FW is installed? Sounds like you got the sleep of death, read up on it here for fixe
Click to expand...
Click to collapse
please excuse my ignorance, but what and where would i find the FW?

FW = Firmware
Settings/about tablet
Should look like this:
Build Number IML74K.(Country code, in my case US)_epad-9.5.2.21-20120323
IML74K.US_epad-9.5.2.21-20120323
.21 is the latest update

theandies said:
FW = Firmware
Settings/about tablet
Should look like this:
Build Number IML74K.(Country code, in my case US)_epad-9.5.2.21-20120323
IML74K.US_epad-9.5.2.21-20120323
.21 is the latest update
Click to expand...
Click to collapse
oh, i do have the .21 update, i updated it as soon as it was released.
I guess this is a common problem? I guess i'll just keep it, i love this thing too much

Also out of curiosity, what does your serial # start with?

flyrocket said:
Also out of curiosity, what does your serial # start with?
Click to expand...
Click to collapse
i have the C3 version and yes the GPS is useless and the wifi could be better.
also the browser lag is pretty annoying!
other than those issues, its a great tablet.

Related

[Q] Does the Razorclaw root still work?

The Razorclaw rooting method has been successful for a few of the "early" units obtained, but curious if those getting theirs now with the official release are still able to root.
For those that attempt, please indicate if this was before or after the OTA ...
Thanks
Has anyone tried this yet with their new Prime? Curious to see if it still works after the OTA. I'll have mine tomorrow to try but wanted to know if anyone did it already.
After the OTA...and Nope.. No workee for me.
Darkeyce said:
After the OTA...and Nope.. No workee for me.
Click to expand...
Click to collapse
Thanks for trying. At least I know now to apply root first before OTA and see what happens, maybe root will be held, even though I doubt it.
unknown_owner said:
Thanks for trying. At least I know now to apply root first before OTA and see what happens, maybe root will be held, even though I doubt it.
Click to expand...
Click to collapse
it might hold. I know, with my Atrix4g, it holds root after several hard resets. My Ota doesn't work so not too sure. Even after hard reset ota wont work. Must have deleted something essential that ota checks for. Thats why I will wait for Ics b4 .
Tried it post OTA and didn't work for me either. Should have applied the root first but I was impatient.
I have learn my lesson before. I have put a hold on the ota so far but haven't try to root yet. Waiting on more concrete way that Razorclaw v1.0.1 will work and wont brick it.
Man, we are really the early adopters.
No root pre-OTA either.
hey just the asus transformer prime is my first tablet but i am just wondering what is the point of rooting?? I am at a lost for this.
If you guys could be so kind to give me a brief summary.
Essobie said:
hey just the asus transformer prime is my first tablet but i am just wondering what is the point of rooting?? I am at a lost for this.
If you guys could be so kind to give me a brief summary.
Click to expand...
Click to collapse
I did the OTA without thinking and feel retarded about it... The number one reason I'd root at this point is to remove apps that I'll never use...
What will ICS bring
I want to know what ICS is going to do for the browser on the Prime.Scrolling & page rendering on some pages on my xoom was horrific.My friend comes along with his dang ipad & loaded & scrolled through the same web pages with ease.
ChristoA1 said:
I did the OTA without thinking and feel retarded about it... The number one reason I'd root at this point is to remove apps that I'll never use...
Click to expand...
Click to collapse
What's the build number after the update?
unknown_owner said:
What's the build number after the update?
Click to expand...
Click to collapse
8.8.3.29
I will be receiving a replacement one in a few weeks, but I have a feeling that one will already be at (or above) this build...
why are you getting a replacement for?
I tried to root both before the OTA update and afterwards.. no go for either instance.
Sent from my Transformer Prime TF201 using xda premium
Bimboy said:
I tried to root both before the OTA update and afterwards.. no go for either instance.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I think you need to be at build 8.8.3.23 in order to root. I can't get to the demos at gamestop but I think might have been the build of the one I rooted. I have been asking if anybody that goes to gamestop to stop and see what the build is on the demo, but no one has done it so far.
It's a negative for me also. throws up an error: 256
unknown_owner said:
I think you need to be at build 8.8.3.23 in order to root. I can't get to the demos at gamestop but I think might have been the build of the one I rooted. I have been asking if anybody that goes to gamestop to stop and see what the build is on the demo, but no one has done it so far.
Click to expand...
Click to collapse
I thought all gamestops had to send their demo units back to Asus in early December. The tablet store that I got my prime from no longer had it for some reason when I checked in mid December.
By the way, I tried to root my prime out of the box with Razorclaw, and it gave me an error. I doubt any of the gamestop models are rootable because they probably applied the fix when adding the games. I'm guessing that the only models that are rootable are the ones that were in the very first production batch that didn't have wifi issues and passed right through QA.
thegadfly said:
I thought all gamestops had to send their demo units back to Asus in early December. The tablet store that I got my prime from no longer had it for some reason when I checked in mid December.
By the way, I tried to root my prime out of the box with Razorclaw, and it gave me an error. I doubt any of the gamestop models are rootable because they probably applied the fix when adding the games. I'm guessing that the only models that are rootable are the ones that were in the very first production batch that didn't have wifi issues and passed right through QA.
Click to expand...
Click to collapse
I rooted a gamestop demo the day it came into the store. I think i even saw it on the display when I went to pick mine up. If my schedule isn't hectic tomorrow, I'll probably go back there and check the build and see if the root is still on there. Was wondering if there was anything I can take from it (any folders/files/partitions) that would help get the root back on ours.
Poloasis said:
why are you getting a replacement for?
Click to expand...
Click to collapse
See my "Loud Vibrator" thread, lol

[Q] Reverting from IML74K.US_epad-9.4.2.13-20120203

Is there an easy way to revert back from the latest ASUS update released on 2/8/12?
This update jacked up Youtube and I can no longer see additional wi-fi hotspots.
al mon said:
Is there an easy way to revert back from the latest ASUS update released on 2/8/12?
This update jacked up Youtube and I can no longer see additional wi-fi hotspots.
Click to expand...
Click to collapse
Ok...so first off, no, you can't roll back. We don't have recovery yet, so no.
Secondly, I believe the youtube problem has been found to not be the result of the update, but on their server side.
As far as the remaining problem, not sure I can help you there without more info.
soulctcher said:
Ok...so first off, no, you can't roll back. We don't have recovery yet, so no.
Secondly, I believe the youtube problem has been found to not be the result of the update, but on their server side.
As far as the remaining problem, not sure I can help you there without more info.
Click to expand...
Click to collapse
I have updated into us_epad-9.4.2.13 on my Asus and when it turn into stand by mode, it switch off itself, then I have to reboot.
Also, the life battery goes out in few hours.
Has anybody solution to downgrade to 11.1?
Regards,
I have the same issue as well.
Sent from my Transformer Prime TF201 using xda premium

Issue with replacement S2

I had to have my S2 replaced under warranty this week because of failure of the USB port. The replacement came with ICS 4.0.3 already installed. After a day of getting all my stuff moved over, rooting the phone, and re-installing all my apps today I went out and paired the phone with my 2012 Ram. My previous S2 has worked flawlessly with this vehicle since day one. Unfortunately, I have not been able to get my Outlook contacts to sync to the phone via Hotmail Connector, only the Google ones. This had been working for me prior on rooted stock GB. The truck had no problem pairing, but doesn't want to dowload the phonebook for some reason so I can't use voice dial and incoming calls are not recognized. Is there enough difference between GB and ICS to have caused this? I don't want to go back to GB, but this is a deal breaker. I don't really see all that much improvement with ICS anyway. I need my phone to work as it was.:crying:
Test gb and see
Bleh
Instead of starting a whole new pointless thread, why not just downgrade and find out your self??
Sent from my One X using XDA Premium App
Dude you should have waited to get the replacement. The USB part for my phone just came in today and I just finished installing it. I'm charging up my phone now and will report back in your original thread on whether or not the charging indicator stays there after I unplug it. Replacing the chip was super easy, btw.
Edit: it wasn't your thread, but you posted in it. It's in the Q&A section.
Sent from my SGH-I777 using xda app-developers app
fcb1 said:
Instead of starting a whole new pointless thread, why not just downgrade and find out your self??
Click to expand...
Click to collapse
Pointless thread? I don't want to downgrade, I wanted to find out if anyone else had seen an issue like this or had something better to reply with other than, "Flash back and see." Sorry if I took up space better used by another clueless newb asking how to revert to stock or how to flash his Skyrocket.
FYI, I finally got the Outlook/Hotmail sync working (I would tell you how, but since no one cares...). Now to see if I can get my phonebook to download to the truck. As for Lekerstein, I really didn't want to be messing with the USB connector when the phone is still in warranty. By getting a replacement I also now got another month added to my warranty and an updated phone, so I'm good. Hope yours works out for you.
Miami_Son said:
Pointless thread? I don't want to downgrade, I wanted to find out if anyone else had seen an issue like this or had something better to reply with other than, "Flash back and see." Sorry if I took up space better used by another clueless newb asking how to revert to stock or how to flash his Skyrocket.
FYI, I finally got the Outlook/Hotmail sync working (I would tell you how, but since no one cares...). Now to see if I can get my phonebook to download to the truck. As for Lekerstein, I really didn't want to be messing with the USB connector when the phone is still in warranty. By getting a replacement I also now got another month added to my warranty and an updated phone, so I'm good. Hope yours works out for you.
Click to expand...
Click to collapse
Well seeing as the problem started on non GB then it would seem that ICS is the culprit
122ninjas said:
Well seeing as the problem started on non GB then it would seem that ICS is the culprit
Click to expand...
Click to collapse
Yes and no. It appears that the original method that worked on GB for setting up MS Exchange sync of the phone with Outlook via Hotmail no longer works on ICS. I simply tried a different method and that was the charm that worked. The functionality is still there, it just takes a different setup method to get it to work.:good:
Miami_Son said:
Yes and no. It appears that the original method that worked on GB for setting up MS Exchange sync of the phone with Outlook via Hotmail no longer works on ICS. I simply tried a different method and that was the charm that worked. The functionality is still there, it just takes a different setup method to get it to work.:good:
Click to expand...
Click to collapse
I was talking about your car phonebook sync
122ninjas said:
I was talking about your car phonebook sync
Click to expand...
Click to collapse
Got that working this morning, too.
fcb1 said:
Instead of starting a whole new pointless thread, why not just downgrade and find out your self??
Sent from my One X using XDA Premium App
Click to expand...
Click to collapse
@Miami,
This just made me chuckle. If he only knew what some of us know.
Miami_Son said:
Pointless thread? I don't want to downgrade, I wanted to find out if anyone else had seen an issue like this or had something better to reply with other than, "Flash back and see." Sorry if I took up space better used by another clueless newb asking how to revert to stock or how to flash his Skyrocket.
FYI, I finally got the Outlook/Hotmail sync working (I would tell you how, but since no one cares...). Now to see if I can get my phonebook to download to the truck. As for Lekerstein, I really didn't want to be messing with the USB connector when the phone is still in warranty. By getting a replacement I also now got another month added to my warranty and an updated phone, so I'm good. Hope yours works out for you.
Click to expand...
Click to collapse
That's the Miami_Son we all know, and love! You tell em!!
creepyncrawly said:
@Miami,
This just made me chuckle. If he only knew what some of us know.
Click to expand...
Click to collapse
No ****!:laugh:
Actually Miami has calmed down quite a bit from when I first arrived. This is a mild.
Phalanx7621 said:
Actually Miami has calmed down quite a bit from when I first arrived. This is a mild.
Click to expand...
Click to collapse
I agree. I do, on occasion, miss his swift smackdown on noobs/dumb questions .....
I haven't been the same since Red5 left.:crying:
Miami_Son said:
I haven't been the same since Red5 left.:crying:
Click to expand...
Click to collapse
+1
Miami_Son said:
I haven't been the same since Red5 left.:crying:
Click to expand...
Click to collapse
R.I.P. Red
Sent from wherever I'm at

Xperia Tablet S - release 6a

Hi everyone,
release 6a is now available and it is supposed to correct VPN connection issues.
No mention from Sony of the unwanted powering off issues.
Ofiaich
Got it too but not worth updating, don't use VPN and can't be bothered to re-root!
ofiaich said:
Hi everyone,
release 6a is now available and it is supposed to correct VPN connection issues.
No mention from Sony of the unwanted powering off issues.
Ofiaich
Click to expand...
Click to collapse
Just downloaded and installed. I'll report back any noticeable changes as soon as I have a chance to run it through its paces.
Links added here.
Stifilz
I still haven't got release5a on the original Sony tablet s
Sent from my GT-S5830 using xda app-developers app
jumper62 said:
I still haven't got release5a on the original Sony tablet s
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
I know how you feel, me neither. Still waiting, NZ tab S.
is this 6a for the original Tablets S also?
techfellow said:
is this 6a for the original Tablets S also?
Click to expand...
Click to collapse
Nope. We are still waiting for release 5 ( except US region)
Hi, i need (release5) for sony tablet "Saudi Arabia":silly:
iFahod said:
Hi, i need (release5) for sony tablet "Saudi Arabia":silly:
stifilz said:
Nope. We are still waiting for release 5 ( except US region)
Click to expand...
Click to collapse
Click to expand...
Click to collapse
As above
Well no Crashes/resets or wifi disconnects yet!!:good:
Anyone noticed anything worth installing for?
Other than a placebo affect
anyone tried updating with preserved root? I noticed the update is a small one hence won't over write the system folder. so if anyone with rooted Xperia tablet S updated to release 6a, please share your experience. did you get to keep root after update.?
zorbakun said:
anyone tried updating with preserved root? I noticed the update is a small one hence won't over write the system folder. so if anyone with rooted Xperia tablet S updated to release 6a, please share your experience. did you get to keep root after update.?
Click to expand...
Click to collapse
Nope, unfortunately not. Root is gone.
Haven't tried rooting it again, yet, but as Sony did something to VPN i don't think it will work.
were you rooted before update and after it was gone?!
Yes i was rooted before, and yes it's gone now.
I'm gonna try rooting it again soon, maybe tonight.
Powering Off Issue
Had the issue where it would shut down and sent it to Sony Support. They have since sent it back "fixed". I can't say if it's gone or not because I still need to pick it up from the post office. They said that it was a software problem and they fixed it (as well as replace the back cover). Will let you all know if it's gone. Perhaps hidden in the release 6a update is the fix for this?
Fluxman said:
Had the issue where it would shut down and sent it to Sony Support. They have since sent it back "fixed". I can't say if it's gone or not because I still need to pick it up from the post office. They said that it was a software problem and they fixed it (as well as replace the back cover). Will let you all know if it's gone. Perhaps hidden in the release 6a update is the fix for this?
Click to expand...
Click to collapse
I sent my Xperia Tablet S in for the same reason, all they did was replace the back panel, they claimed there were no software problems, but they have me unconvinced. It still shuts off randomly, mostly while watching something on the YouTube app. The update seemed to only have fixed the wifi disconnects, and VPN issues. I think it's something in the firmware that Sony needs to fix before the shut down problem will be fixed.
updated release6a probkem?
naruto12564 said:
I sent my Xperia Tablet S in for the same reason, all they did was replace the back panel, they claimed there were no software problems, but they have me unconvinced. It still shuts off randomly, mostly while watching something on the YouTube app. The update seemed to only have fixed the wifi disconnects, and VPN issues. I think it's something in the firmware that Sony needs to fix before the shut down problem will be fixed.
Click to expand...
Click to collapse
I have updated release6a update and its boot up after update and came with an error code 0. and I couldnt find any sony applications and when I check the build number its unknown(us) any idea I have done the fqcatory reset as well.please help me to repaire. Thanks

Vibration issue after last update

After last official update (7.3.2.0) on Redmi Note 3 Snapdragon I got issue with vibration.
Button and keyboard vibration randomly stops working 5-10-15min and then works again.
Anybody else?
Nobody else have this issue after last update?
it can be an update issue?
I also face the same problem. How can we resolve this?
My mobile vibration gone completely please help me
Thanks
Issues with official updates, are better discussed in miui thread, I guess?
Think your problem is the same as mine. Motor stop working randomly and start doing is job again in the same way.
Thought was a software problem, realized is an hardware one since i noticed that, when he stop vibrating, if i shake the phone, hes starting again.
giulpip said:
Think your problem is the same as mine. Motor stop working randomly and start doing is job again in the same way.
Thought was a software problem, realized is an hardware one since i noticed that, when he stop vibrating, if i shake the phone, hes starting again.
Click to expand...
Click to collapse
Same problem with me, how you solve the problem?
ansariabdulla1994 said:
Same problem with me, how you solve the problem?
Click to expand...
Click to collapse
You can send your phone in a xiaomi center. I saw you are from india, so you should have no problem. I'm from italy, this means i've to sent it back to china and wait a life to get it back. This is why i didnt resolved the problem and i lost interess on it
Think i'm going to wait the expire of the warranty and try to fix it by my own: i saw some videos and already tried to open the device, it shouldn't be difficult
giulpip said:
You can send your phone in a xiaomi center. I saw you are from india, so you should have no problem. I'm from italy, this means i've to sent it back to china and wait a life to get it back. This is why i didnt resolved the problem and i lost interess on it
Think i'm going to wait the expire of the warranty and try to fix it by my own: i saw some videos and already tried to open the device, it shouldn't be difficult
Click to expand...
Click to collapse
I solved it myself ?
ansariabdulla1994 said:
I solved it myself
Click to expand...
Click to collapse
How? U changed the motor?
giulpip said:
How? U changed the motor?
Click to expand...
Click to collapse
No, the problem was because of loose connections so I reconnect the motor strip and also put a piece of paper inside the motor slot and tighten the motor. Now it is working fine.
ansariabdulla1994 said:
No, the problem was because of loose connections so I reconnect the motor strip and also put a piece of paper inside the motor slot and tighten the motor. Now it is working fine.
Click to expand...
Click to collapse
Smart move the piece of paper. I'll try it when I come back from holiday. I'll let you know.
giulpip said:
Smart move the piece of paper. I'll try it when I come back from holiday. I'll let you know.
Click to expand...
Click to collapse
Thanks
ansariabdulla1994 said:
Thanks
Click to expand...
Click to collapse
News? Still working with the paper? I appreciate if u post a pic of your work..thank youuu
Sent from my Redmi Note 3 using XDA Labs
giulpip said:
News? Still working with the paper? I appreciate if u post a pic of your work..thank youuu
Click to expand...
Click to collapse
Still working, but for sending a pic, i have to reopen the phone.
Will post the picture whenever a got the time to reopen the phone
ansariabdulla1994 said:
I solved it myself
Click to expand...
Click to collapse
I have same issue on my Mi4c. How have you solved it please?
xburda said:
I have same issue on my Mi4c. How have you solved it please?
Click to expand...
Click to collapse
I opened up my phone.
If you are not an advance user or don't have experience how to deal with phone hardware, I recommend you to go o service centre.
Otherwise you want to do yourself then first of all you have to check that if the motor is working or not. If the motor is working then you have to check the connection points the problem with me was because of loose connections and the motor was not tighten. Just check these points and you are good to go.
PS :- I always recommends to go to service centre because opening the phone voids the warranty
This is my situation.
(If the video doesnt work, follow the link https://youtu.be/bzCTTU_iF6w directly).
ansariabdulla1994 said:
I opened up my phone.
If you are not an advance user or don't have experience how to deal with phone hardware, I recommend you to go o service centre.
Otherwise you want to do yourself then first of all you have to check that if the motor is working or not. If the motor is working then you have to check the connection points the problem with me was because of loose connections and the motor was not tighten. Just check these points and you are good to go.
PS :- I always recommends to go to service centre because opening the phone voids the warranty
Click to expand...
Click to collapse
How to check if motor works?
My phone is making a clicky sounnd when i shake it

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