Has anyone noticed how the metal right under the glass that is the case for the charging port bends mine was warped a bit but I noticed I bent it back straight. I check more and noticed its caused by plugging in the charger into the Asus prime and if you move it back and forth it will bend the metal casing and could crack the screen is anyone else having this problem? I'll post a picture when I get home to show what's happening and what others should look out for. This could be really bad.
Yes, mine is bent down but I can bend it back up to insert the charger. Very weak piece of metal there.
same here.
me too.
I caught myself holding the TFP one handed with my thumb right over the charging port. I figured that is what caused the warping.
Mine came bent brand new out of the box.
Add me to the list of a bent case. Scared me half to death because what made me realize that the case was bent was because my screen looked like it popped out. Which made me immediately think that I would have to add myself to the "cracked screen thread." However, I was able to snap the screen back into place except for the part near the power port....which is when I noticed that the metal was bent up and in causing the screen to to snap back into place. So I did the best I could to re-position the metal and the screen seemed to snap back in (not as tight as the rest of the tablet).
Not sure how the metal got bent since I have never dropped it (knock on wood). I do keep it in my brief case, and there may be a possibility that it got jammed somehow (even though I have it in a nice case).
I think it just gets bent frm doing the one handed holding thing like me and a few others that i have read about on here or it could be because of bending the charger. More and more stuff i keep finding out crap. I love this device but man seems that no one tested the damn thing.
http://forum.xda-developers.com/showthread.php?t=1500554
Aluminum is just so soft, it shouldn't be a surprise when a piece less than 1 MM thick gets bent. As you can see in the thread, I've even purposefully bent it, several times. Nothing is hurt by it. I don't think it will ultimately hurt the screen or anything, I suppose if you tried breaking your power cord off into it or something.
I haven't noticed it on mine but I keep the little plastic piece in it when its not on the charger to protect it from dust/damaging the port. I have a case so I don't even notice it being there when in use.
That's what i think too .
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Mine didn't crack from the charger but it gradually began to get bent since i keep 90% of the tablet docked to the keyboard. Even the rubber/padding in the dock is rubbing/melting off and sticking to the tablet. Yeah, I'm guilty of opening and closing the tablet like it was a laptop so which is why im sure it became like that.
I thought the port was cracked due to the keyboard was more of the problem than it is but it turns out its just the tablets fault. Thanks for the post, at least im not the only one.
Mine has cracked through.
I almost got a hearth attack when i first saw mi prime like that haha.
Then I looked a bit closer, and found out that the whole Prime was bent like a bow! including the screen. I just bent it back with little force and it is back like new. I'm extra careful now when applying any kind of pressure to the tablet.
I guess that's the price for having a whole Alu case... but I think the border of the tablet should be made of something way more resistant than just Alu.
I've had it bent since the day I bought the prime. Always thought it was an esthetics thing.
roccodaone said:
I've had it bent since the day I bought the prime. Always thought it was an esthetics thing.
Click to expand...
Click to collapse
Me too. Came that way out of the box. Figured it was meant to be that way since it was shipped like that.
I work at the Asus RMA repair center in grapevine TX pretty much exclusively on the tf101, tf201, 300t and sl101. I see these things bent above and around the charging port all the time. Hell, we have techs that bend it themselves when they are servicing the tablet. It's a bad design flaw.
Sent from my SGH-T989 using xda app-developers app
Related
So I have had my Prime for 2 months, I went to plug it in to charge it the other day and the front part of the tab inside the port broke and all the pins bent back
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I also inserted a micro SD card into the prime and watched some videos that were on it. I didnt take the card out and the next time i went to access it it was mounted and will not come out of the slot. Then on top of all that I have that LCD mura on my screen.
Now after hearing all the RMA stories on this board I have lost total faith in Asus, and I am reluctant to send it in for RMA but I have no choice since I can not charge the device
What the hell did you do....I've had mine for 4 almost 5 months and besides a little scruff on the body, it looks brand new still, all the connectors look perfect. You had to be like shoving it in and twisting to get it like that...
edit: could just be a defect. But holy damn that's crazy damage. Not something that should happen easy.
Looks like damage caused by user error to me.
Sent from my PG86100 using xda premium
was most definitely a defect, I take extremely good care of all of my devices. The prime has only left my house once since I got it so it doesn't get travel abuse and it is in a protective case. Asus will most likely say it was user caused and not cover it, but unless i want a $500 pound paper weight I have no choice
Man just like that other guy in the "15 Days later this happens" thread.
slap88 said:
was most definitely a defect, I take extremely good care of all of my devices. The prime has only left my house once since I got it so it doesn't get travel abuse and it is in a protective case. Asus will most likely say it was user caused and not cover it, but unless i want a $500 pound paper weight I have no choice
Click to expand...
Click to collapse
I don't see how the dock would be able to put the forward-facing force to cause that to happen, even if you were shoving and twisting in a violent fit to get the Prime in lol
How are the pins held to the plastic, just manufactured in or are they glued? That sucks majorly, have a look at this similar thread. Pretty much same issue; someone lists some parts with links in there and I think one of them is the correct one. If nothing you can at least have a look, might be able to fix it yourself without shipping it off to one of their few approved repair centers and paying an arm and leg for it.
Well it has only been gone a week and I just checked the status and it has been fully repaired and is on the way back to me, so Asus didn't consider it customer induced damage. They must be getting a lot of them with this problem
slap88 said:
Well it has only been gone a week and I just checked the status and it has been fully repaired and is on the way back to me, so Asus didn't consider it customer induced damage. They must be getting a lot of them with this problem
Click to expand...
Click to collapse
I don't think it necessarily means their getting a lot of them. It seems to me they did the right thing and fixed it for you. Might also be some kind of record in turnaround time as well Did you have to pay for shipping?
Interestingly just last night I went to use my Prime and discovered that despite it been sat on charge the battery was low, I noticed that it wasn't charging.
I then tried docking it and the dock wasn't recognised.
I tried charging it again and while the cable connects fine the part it connects too seems oddly loose, as if its melted slightly and the 40pin connector is now "floppy". Without me holding the charging cable in place despite the fact it fits fine it hangs out at a 45 degree angle.
Called Amazon, they're couriering me a replacement.
I hadto pay to ship it to them, well my company paid for the shipping. I am just happy to beer getting it backso quickly
I understand the need for the proprietary port because of the dock but I just wish it had a micro USB port for charging
2 charges and mine bent
I had my prime for about a week. charged it twice. After the second charge i noticed all the pins were smashed inwards. I sent it into asus as well and it was repaired under warranty. sent in on 4-26-12 (day they recieved) and am getting it back at my house on 5-21-12. Seems a bit long for a repair like that. Seems like a lot of people are having this issue with the prime. I just hope that when they fix it that it's done with a new design so it doesn't happen again. I have had iphones, android phones, blackberry's etc and never ever had an issue with pins in the charge port bending. I will let you know how it looks and how it performs. I've been waiting for it to be repaired longer than I have actually had it (1 week).
don't listen to the bull**** about Rma , Asus always did a good job at it, i boufht a laptop from them ( actually everything that i have as far as pc goes are from asus, and the fan broke, it sisnt spin anymore so i sent it to them and got it one week later, it's just that they don't have everything In stock, sent my prime because the camera broke I've waited 1 week so far, I'm really starting to miss it
Sent from my Samsung GNexus <3
The battery cover of my Galaxy s3 seems to creak (or sit loose) when gentle pressure is applied to the battery cover a bit above the volume-up on the volume rocker. Anyone else experience this?
I have circled the area that creaks slightly when pressure is applied.
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I cannot duplicate this issue.
Sounds like one of the connectors might be faulty. Pop off the cover and see if the connector nearest the problem area looks like the other ones.
I checked mine and it's fine
Sent from my SGH-T999 using xda premium
mines fine
If it's anything like the S2 battery cover, try this fix: http://forum.xda-developers.com/showpost.php?p=21473385&postcount=18
I will chime in too...mine is solid.
Well this one got me out of being a lurker on this site - I have the exact same problem in the same location and it is driving me nuts. I have visibly inspected the connectors and they all appear to be the same. Still within my return window at VZW but I hope they can just give me a new cover vs. dealing with a new phone.
I also have this issue. I have the white GS3 from AT&T. I kind of feel that I may end up with a bigger problem if I exchange for another. It's incredibly annoying considering the money I dropped on this thing, but I figure a case will cover it up, and my fingers rarely ever hang out in that area anyway.
saucyzest said:
Well this one got me out of being a lurker on this site - I have the exact same problem in the same location and it is driving me nuts. I have visibly inspected the connectors and they all appear to be the same. Still within my return window at VZW but I hope they can just give me a new cover vs. dealing with a new phone.
Click to expand...
Click to collapse
keenpine said:
I also have this issue. I have the white GS3 from AT&T. I kind of feel that I may end up with a bigger problem if I exchange for another. It's incredibly annoying considering the money I dropped on this thing, but I figure a case will cover it up, and my fingers rarely ever hang out in that area anyway.
Click to expand...
Click to collapse
i would suggest taking it to your retailer and ask them to replace it. unfortunately, i doubt they will go through the trouble of doing that for you. you could try ordering a new back cover. they are a bit pricey though.
Try detaching that side of the cover and snapping it on clip by clip. I had a slight creak, but this fixed it.
Sent from my SCH-I535 using xda app-developers app
Rockferd said:
Try detaching that side of the cover and snapping it on clip by clip. I had a slight creak, but this fixed it.
Click to expand...
Click to collapse
Thanks for the suggestion, unfortunately I've tried putting it back on every way possible, no luck. I also tried the hair dryer method from the SII and do not recommend it - the clear coating on the back started to crack around the headphone jack. I was working very carefully so it's hardly noticeable but had I been pushing harder it could have cracked a lot. It's possible that I needed to heat it more but I'm afraid to since it's already pretty dang flimsy.
I'm going to go to VZW today and we'll see what they say. I really hope they act on it, a flagship $300 device should not have creaky plastic on the back...
In my case, I can actually see that the back cover does not fit properly. Regardless of how I put the cover back on, that edge is slightly raised from the phone, which is what causes the creaking. The creaking doesn't exist on the phone itself without the back cover on.
I brought my phone in and they are 3+ weeks backordered so they suggested I try Sammy - I played with the phone again and realized the creak is actually coming from the phone case itself, and NOT the back cover.
OP try taking off your cover and pushing along the thin strip of plastic on the side of the battery, this is at least where my creak is. I tried tightening the screws but no help, this just got even more frustrating.
Sent from my SCH-I535 using xda app-developers app
saucyzest said:
I brought my phone in and they are 3+ weeks backordered so they suggested I try Sammy - I played with the phone again and realized the creak is actually coming from the phone case itself, and NOT the back cover.
OP try taking off your cover and pushing along the thin strip of plastic on the side of the battery, this is at least where my creak is. I tried tightening the screws but no help, this just got even more frustrating.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Your right mines the same it's actually coming fom side of phone between battery and volume rocker
Hello All,
I have a big problem. I'm hoping someone can help me. I took my Asus Transformer Prime apart hoping to improve my wifi signal as per this thread. I put everything back together and booted it up. Here is a picture of my screen.
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Is my Prime DOA?
tandtmah said:
Hello All,
I have a big problem. I'm hoping someone can help me. I took my Asus Transformer Prime apart hoping to improve my wifi signal as per this thread. I put everything back together and booted it up. Here is a picture of my screen.
Is my Prime DOA?
Click to expand...
Click to collapse
can you repost the link? I cant follow the one there
whycali said:
can you repost the link? I cant follow the one there
Click to expand...
Click to collapse
I have to wait for 10 posts before I can post an outside linke...
I've seen that before - when I was building my own projector. It could be a bent ffc cable. You might want to crack it back open and verify they are all properly seated in their slots and nothing is pressing against them.
Hope that helps!
1moreCyberdude said:
I've seen that before - when I was building my own projector. It could be a bent ffc cable. You might want to crack it back open and verify they are all properly seated in their slots and nothing is pressing against them.
Hope that helps!
Click to expand...
Click to collapse
I re-opened the case. There does not appear to be anything bent or pressing up. Even the case loose, the screen is still like that. I've tried slightly pressing anything with cables attached and the picture does not flicker.
the link you posted goes nowhere. if nobody knows what you did, nobody can actually help you.
forum.xda-developers.com/showthread.php?t=1479664
looks like this is what I was looking for. compuw22c seems to be right on track below with what is going on.
Looks like a cracked screen if you look just right and down of that "cross hair" and would explain the semi working nature of the display. Maybe give us a close up photo of that "crack" to confirm? Maybe you flexed the screen just a bit too much
Sent from my Transformer Prime TF201 using Tapatalk 2
compuw22c said:
Looks like a cracked screen if you look just right and down of that "cross hair" and would explain the semi working nature of the display. Maybe give us a close up photo of that "crack" to confirm? Maybe you flexed the screen just a bit too much
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
This ...
The screen clearly has a crack at the bottom of the vertical stripe ...
Ribbon cable busted, or screen ribbon connector is busted (other than the crack).
leppie said:
Ribbon cable busted, or screen ribbon connector is busted (other than the crack).
Click to expand...
Click to collapse
Wow, that much damage? It appears as though there is a crack on the LCD not the glass, as I can not see the crack when the prime is off. Originally I used a plastic prying tool that I bought online for this purpose, but it broke within minutes. I then used a small screwdriver and pried the case enough to get a fingernail wedged in between, then I inserted a credit card and pried all around the unit. I didn't realize I have done that much damage (cracked LCD and potentially a broken ribbon). I guess my loss should serve as a warning to others.
To be honest, the only reason why I wanted to open the case was to get better wifi coverage. I use the unit a lot for note taking and for the brower when at work. My co-workers with other tablets are able to find wifi networks that I can't, and I was getting a bit frustrated by the Prime.
Now that mine is broken, I can honestly say, I won't be buying another Asus tablet to replace it. With the poor handling of the wifi (saying that it works enough), GPS (removal of the spec), and the few apps that crashed my prime (like World Series of Poker and Where's waldo to name a couple). It has honestly made me rethink the entire Android platform.
I may throw my chips into a Win 8 pro tablet after a few months of it's release, and I don't want an Ipad. I guess I'll be back to using my laptop for now.
Thanks All for the help.
At least someone who has bricked their unit but has a good screen might be interested in buying. Bad luck, but it does show how careful you need to be when opening devices.
Perhaps the LCD is not cracked, just looked again.
The construction of the Prime is quite poor. Did you by chance start opening it from the bottom and not the side? I recall a while back someone wrote about damaging their ribbon cable like that.
Really looks like a cracked LCD.
Cracked mine while trying to replace the glass at the bottom left and the entire screen went kaput, but here it's more centered and it works on the left side prior to what looks like a crack at the bottom. did you first insert the screwdriver right over the right dock mounting point?
I've seen people using putty knives (putty spreading tools used in construction) to open larger panels with success. they're thin and durable- perfect for the job.
Sad to see another prime go like that If only they had LCD's for sale..... I couldn't find one for mine
The moment I opened my Tab 4 I realized it needed a case. The Tab 3 7.0 that it replaced lived it's life in an Otterbox mainly because I got a deal on it and it was a good case. There wasn't an Otterbox for the 4 when I got it so I started searching and found the Poetic Revolution on Amazon for $15.
Based on the description I decided that this case should be good enough for a while. I overlooked the fact that it actually a TPU outer skin, not rubber like the Otterbox. This isn't a big deal but it is stiffer than I had hoped for. The volume and power buttons are hard to identify without looking at them, but they still press easily even though you can't really tell you are pressing them at times. The rear of the case is plastic and seems to feel durable. The integrated screen protector only lasted 3 days before I ripped it out. The screen did not seem to respond correctly with it in place and at times would act funny if I was not pressing forcefully. There are also flaps that cover the SD card slot as well as the headphone and charging ports.
Overall I feel that this is a very well made case. The fit and finish is nice and there are no fitment issues. The only issue I have is the screen protector which I have solved by removing it altogether, and for the price it can't be beat.
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Sent from my SM-T337T using Tapatalk
One month update:
The case is still holding up very well with no major issues, I just wanted to add that the power and volume buttons are still very hard to press. There is no indication of whether they have been pressed or not, no soft squish, no tactile feedback, nothing. Its hard to tell if the button has been pressed unless you are looking at the screen. I only say this because I spent the last few weeks trying to root the device and had to take it out of the case to get it in to odin.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Is there a cutout at the top of the screen protector for the camera? I'm trying to figure out if this might work with the voice capable version.
I think there was a hole for the camera, but I am using a separate screen protector because the one that was with the case pretty much sucked.
Sent from my SM-T337T using Tapatalk
Is the headphone jack accessible? An amazon review said it isn't because the case is too thick.
I have this case as well, there is a cutout for the front cam and have had no issues with headphone jack door unless your jack is extraordinarily thick.
Definitely gonna order one of these
This is the case I have aswell. It has already saved my tablet from a fall and skid or two. Haven't had any issues with the builteam in screen protecter though. Touch seems just as responsive to me. Only issue I have is using the IR blaster. The plastic covering the port seems to shorten the range by about a ft. and a half or so.
Edit...
Well... I can now safely say that the case is well worth what I payed for it. 4am trip downstairs and dropped my tablet. End over end down the entire flight of bare hardwood stairs in a home with 12 ft. ceilings.
I just picked up a 7" Tab 4, and immediately ordered this case and Im impressed with the build quality. I have this case for my Note 4 and MotoX 2014 and all three are built very well. The built in screen protectors are hit and miss. The one that came on this unit worked very well and sticks flatly on the screen with no high spots, so I kept it on.
Id say that for $15 you really cannot go wrong.
Sorry to resurrect this thread, but can you use only the bottom shell and not the top part?
ricanbandit said:
Sorry to resurrect this thread, but can you use only the bottom shell and not the top part?
Click to expand...
Click to collapse
No, that isn't possible, sorry.
http://kryon.smugmug.com/Purenexus/i-bRKJdsk/0/O/OPERATIONPNbanner5x1.png
Since you bought it, has your battery decreased in durability? Are any of the power/volume buttons damaged through normal use? Flaps still in place? Any bad scratches? Have you noticed any slowdowns of the NAND memory? Anything else?
I've owned mine for 7 months now, and it's still like new. I can get two days of use out of the battery, and the buttons are fine. I've dropped it on the floor once (naked), but it took no damage, fortunately. I've since kept it in a case and with two tempered glass protectors. It should last at least a couple of years more, I think. Very happy with the build quality of this device and will definitely consider another Sony when the time comes.
I'm on my second GPe, the first one kept freezing/rebooting on me. Other than that, the phone has been fantastic.
Since I made this post, my phone has spontaneously rebooted on me twice while watching YouTube videos. This really sucks.
*edit*
My problems are stemming from something I've installed on both phones. The likelihood of getting two phones that exhibit this same rebooting problem is slim, and I can find no instance of other people having these problems, no matter how deeply I search the web. After factory resetting this second phone, and installing absolutely nothing on it, I'm not getting any reboots.
Three months having this phone now.
Got unlucky and dropped it before I got a case, on hard floor, but luckily only a scratch on the right corner.
Other than that, everything is fine.
Love this phone.
Need to replace the flap that covers micro usb charging port, it was my fault as I put it in tool pouch I use for carrying it in without closing and it snagged when taken out and broke.
The usb port flap might cause some problems. The rubber part in mine fell off and i ordered another flap from ebay. I sure hope it works
Sent from my C6802 using XDA Premium 4 mobile app
i got mine for 2 month i love phone so mutch but dont like how sensitive screen is. i am thinking to make dock charging so i dont need to open flaps every 2 day when i charge device,for now flaps are exelent buttons to. no random restarts on stock 4.4.4 rooted.
software running fine...
micro scratches on the front.. deeper scratch at the back.. i'm sure it's just the ASF that has scratched
dented corner from dropping it once
ShadowVlican said:
software running fine...
micro scratches on the front.. deeper scratch at the back.. i'm sure it's just the ASF that has scratched
dented corner from dropping it once
Click to expand...
Click to collapse
I put good screen protectors on the front and back of mine because I knew the ASF would get scratched. I definitely don't want go through the ordeal of chiseling those off.
Mine drop 3 times,ear speaker broken,scratch and dent at corners, screen perfect,battery still good,USB flap change once.
1 year this October Well battery life is still about the same, maybe a little bit lower but that might get affected by other factors. Got smashed on the magnetic dock lip, initially the metallic strip got bent out of the body but i straightened the metal manually and almost no visible damage. the rubber on the USB port almost got detached but thankfully it hasn't, still water proof. using tempered glass on both side. Still going strong.
45days now and so far running alright. Just upset at how quickly the oleophobic coating started wearing off and a tiny bit disappointed that the top and bottom bezel is plastic so mine has the coating chipping off on our end order from a drop. I don't know if it me or everyone has this but the screen is just too sensitive by default. Whenever there would be wind I get random presses all over but I've increased the filter for touch sensitivity so it's all good for now.
Very good build
Been using Ultra since 10 months. Dropped 3-4 times no any damage, battery defiantly last for at least 24 hours, since I am very heavy user watch movies or you-tube at least 2-3 hours a day and browse net for least 1 hour and play games as well so considering my use I would say defiantly battery life is good might decrease performance little bit. just damaged USB cover and i would say its my fault reason I never covered it proper since got this phone. other then this everything as new. I am really happy with this phone.
Well that was almost a very expensive 1 hour call back to work tonight.
As I was about to leave work at 8pm I dropped the new GPe on to the concrete floor. I'm lucky that it was in a flip cover, but I still broke the top plastic bezel after breaking the cover. It bounced and then landed on the bottom right corner and cracked the cover there as well.
Top right of cover:
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Top of the ZU:
blueether said:
Well that was almost a very expensive 1 hour call back to work tonight.
Click to expand...
Click to collapse
Damn blue...I'm really sorry to hear that this happened to you. I suppose it could have been worse though eh? Have you ordered the replacement trim piece yet? if you do replace it, please take some photos of how it's all done :fingers-crossed:
^ yea would love to know too. Been meaning to see how the replacement is done. Like do you need to dismantle the phone to replace it is it like a clip on? Stuff like that
it looks like it is just glued and clipped in with the aluminum case under it
I'm 12 months in, and my ZU is still kicking like a champ. I dropped it on the ground a few weeks back and it scratched the bottom left bezel a little bit, but other than that, it's totally fine. The ASP on the back has a lot of scratches, but i don't care since i can remove/replace it. I'll probably hold on to my ZU until the Z3X or something comes along. I've been super happy with Sony, so i'll probably stick with them. No point in upgrading this year though (unless you have something weaker than the S800). No point in upgrading to 801-805 if you have the 800. 810 will make things interesting again.