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Hey everyone!
So my rezound has a cracked screen, and I need to take it to verizon. Heres where my problem is.
I used the htc dev tools to unlock the phone and the zerg root rush method to root. I DID NOT install a custom rom. After the screen cracked, i followed nghtmr3's thread on how to UNROOT the rezound. I successfully got it to S-On, but when i attempted to install the stock rom, I could not do it. I tried to install the OTA update, but it came to the common downloading screen, but then an error pops up, and it wont complete the update.
So I tried to flash rom manager, reboot, and run recovery, but i go back to the same download and error screen.
I really just need to get superuser off so i can take it in without worries.
If anyone can help, I would appreciate it, because i have been going at it for days now.
Thanks,
James
p.s. The attached picture is the updating screen. I come to this screen, but about 1/4 the way in, it comes up with a red "!" and sits there untill i battery pull.
p.s.s. I understand that i have already voided the in-house verizon warranty by having a cracked screen. And i do have the asurion insurance, but i dont want to send it to them with SU still installed, as i have heard that they will send it back.
Smash it up more and take it in.... But u will need insurance
Sent from my ADR6425LVW using xda premium
eagle20g said:
Smash it up more and take it in.... But u will need insurance
Sent from my ADR6425LVW using xda premium
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Click to collapse
Lol, this answer made my morning, I'm still extremely hungover from last night but you managed to get a laugh out of me. Congratz.
eagle20g said:
Smash it up more and take it in.... But u will need insurance
Sent from my ADR6425LVW using xda premium
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Click to collapse
Haha cant say that it hasnt crossed my mind
jameswalkerrotc said:
Hey everyone!
So my rezound has a cracked screen, and I need to take it to verizon. Heres where my problem is.
I used the htc dev tools to unlock the phone and the zerg root rush method to root. I DID NOT install a custom rom. After the screen cracked, i followed nghtmr3's thread on how to UNROOT the rezound. I successfully got it to S-On, but when i attempted to install the stock rom, I could not do it. I tried to install the OTA update, but it came to the common downloading screen, but then an error pops up, and it wont complete the update.
So I tried to flash rom manager, reboot, and run recovery, but i go back to the same download and error screen.
I really just need to get superuser off so i can take it in without worries.
If anyone can help, I would appreciate it, because i have been going at it for days now.
Thanks,
James
p.s. The attached picture is the updating screen. I come to this screen, but about 1/4 the way in, it comes up with a red "!" and sits there untill i battery pull.
Click to expand...
Click to collapse
Did you relock the bootloader and then run the newest RUU?
Sent from my ADR6425LVW using Tapatalk
Also...this belongs in the General section.....
Sent from my ADR6425LVW using Tapatalk
Well if you have a cracked screen youve already voided your warranty. So you might as well just call asurion and tell them you have a cracked screen.
eagle20g said:
Smash it up more and take it in.... But u will need insurance
Sent from my ADR6425LVW using xda premium
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Click to collapse
Lmao. That's too funny. If we had s off, couldn't we just hboot a new ruu and be done with it?
Sent from my ADR6425LVW using xda premium
icy1899 said:
Did you relock the bootloader and then run the newest RUU?
Sent from my ADR6425LVW using Tapatalk
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Click to collapse
Thats what im saying, i tried to run the RUU, but no matter how i attemt to do it, i cannot. The OTA doesnt work, cant boot into recovery, and it doesnt work when using a program via pc to install the RUU. Dont know what to do
icy1899 said:
Also...this belongs in the General section.....
Sent from my ADR6425LVW using Tapatalk
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Click to collapse
I realized this right after i posted. My apologies to everyone. Is there a way to remove from development so that i can put it in the right location?
mpalatsi said:
Lol, this answer made my morning, I'm still extremely hungover from last night but you managed to get a laugh out of me. Congratz.
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Click to collapse
Lol
All seriousness though, your screen is already cracked, just gonna have to cough up the deposit... From my understanding if you unlock this phone there is no current way to truly re lick the phone without verizon knowing, hense my great advice
Sent from my ADR6425LVW using xda premium
jameswalkerrotc said:
Thats what im saying, i tried to run the RUU, but no matter how i attemt to do it, i cannot. The OTA doesnt work, cant boot into recovery, and it doesnt work when using a program via pc to install the RUU. Dont know what to do
Click to expand...
Click to collapse
Did you run the command "fastboot OEM lock" before you tried to ruu?
Sent from my ADR6425LVW using Tapatalk
jameswalkerrotc said:
I realized this right after i posted. My apologies to everyone. Is there a way to remove from development so that i can put it in the right location?
Click to expand...
Click to collapse
Maybe a Mod could move it? Or at least we can solve your problem and then lock it
Sent from my ADR6425LVW using Tapatalk
I've return rooted phones to asurion. It really doesn't matter, you screen is broken its not like its a warranty issue its an insurance issue. If your that worried just tell asurion you lost the phone and pay your deductible if your so worried about sending it in.
Sent from my ADR6425LVW using XDA App
icy1899 said:
Did you run the command "fastboot OEM lock" before you tried to ruu?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Yes thats what i did. I think im going to have to run unlock and install the RUU after that. Thanks for your help
icy1899 said:
Maybe a Mod could move it? Or at least we can solve your problem and then lock it
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Sounds great. Thanks for your help. I will see what i can do about getting it moved or locked
hondapowergt30r said:
I've return rooted phones to asurion. It really doesn't matter, you screen is broken its not like its a warranty issue its an insurance issue. If your that worried just tell asurion you lost the phone and pay your deductible if your so worried about sending it in.
Sent from my ADR6425LVW using XDA App
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Click to collapse
Really? i figured that they would do a thorough check to make sure it wasnt rooted so they dont have to pay for a new one. But your right, if worse comes to worst then i will just say we lost it. Thanks
icy1899 said:
Also...this belongs in the General section.....
Sent from my ADR6425LVW using Tapatalk
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Click to collapse
Just to let everyone know, I apologize for posting this thread in the dev section instead of general. I have contacted the webmaster and asked him to move/delete this thread. If anyone has a suggestion on how to move this thread faster, please let me know, as i wish to follow the proper etiquette for posting.
Sincerely,
James
Rooting your phone does not automatically void the warranty. It MAY void the warranty. A cracked screen shouldn't be a problem.
jameswalkerrotc said:
Really? i figured that they would do a thorough check to make sure it wasnt rooted so they dont have to pay for a new one. But your right, if worse comes to worst then i will just say we lost it. Thanks
Click to expand...
Click to collapse
Or stick it in the microwave.
Can someone tell me what its supposed to say on the about phone screen for stock?
I mean like the software and firmware information.
Thanks!
Sent from my ADR6425LVW using Tapatalk
putney1477 said:
Can someone tell me what its supposed to say on the about phone screen for stock?
I mean like the software and firmware information.
Thanks!
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Here you go.
KORM via the beast known as the Rezound.
txkorm said:
Here you go.
KORM via the beast known as the Rezound.
Click to expand...
Click to collapse
Awesome, thanks!
Under PRI mine says 1.12_002,1.83_002
Everything else is the same. I'm running a stock rooted Rom. Trying to get as close to stock as possible without plugging phone into computer. No computer or cable will recognize my phone (new one will be here by Tuesday) so I cant relock or run ruu.
Sent from my Kindle Fire using Tapatalk
putney1477 said:
Awesome, thanks!
Under PRI mine says 1.12_002,1.83_002
Everything else is the same. I'm running a stock rooted Rom. Trying to get as close to stock as possible without plugging phone into computer. No computer or cable will recognize my phone (new one will be here by Tuesday) so I cant relock or run ruu.
Sent from my Kindle Fire using Tapatalk
Click to expand...
Click to collapse
Should have added, that is after the OTA a month ago of course. I'm sure you assumed that though.
KORM via the beast known as the Rezound.
Is the only way of getting s off is with a tool or can it be done with software?
Go to http://unlimited.io and read about it there
Software and the wire trick.
Sent from my ADR6425LVW
It's not difficult. Just read everything and make sure you understand before you start
Sent from my ADR6425LVW using Tapatalk 2
Only known method is with wire...no software only tricks. And because the current trick is working flawlessly, most likely we will never see a software only s-off.
Cares said:
because the current trick is working flawlessly,.
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Click to collapse
for some people maybe, I have three Rezounds and I couldn't get it to work on any of them..........
jmorton10 said:
for some people maybe, I have three Rezounds and I couldn't get it to work on any of them..........
Click to expand...
Click to collapse
Were you using a laptop? I couldn't get the wire trick to work while connected to my laptop to save my life. Con told me to try a desktop and got it second time. Guess not enough power on laptop
Sent from my ADR6425LVW using Tapatalk 2
jmorton10 said:
for some people maybe, I have three Rezounds and I couldn't get it to work on any of them..........
Click to expand...
Click to collapse
Got it done on first try with a WinXP desktop.
Sent from my ADR6425LVW
You s-off by reading the directions on the sites that have been referenced many times on this forum.
I got the wire trick on a bootcamped macbook pro running windows 7 32bit
took me like 30 minutes though.
Also worth noting that in this culture of Jailbreaking, S-Off, and Rooting, usually multiple developer teams start hacking the next generation devices, but only one vulnerability method is promoted and published at a time.
Why?
Because the OEMs are simultaneously trying to patch any security loopholes the community finds and locate more overlooked loopholes themselves.
If the public hack gets fixed on next round of software, there is a good possibility other unpublished methods will still be successful.
Gotta keep aces in the hole...
Hopefully the next OTA won't 'fix' this exploit. We shall see. I S-OFF'd with my HP laptop. Took me a little while and a couple tries. I had the video with the wire trick up to help me with the timing on it.
I never could get s-off I have a Mac and I couldn't get the wire timing right the few times I have had access to a pc... To be fair I used a rather short paper clip... Im still s-on :-(
Caladus said:
Hopefully the next OTA won't 'fix' this exploit. We shall see. I S-OFF'd with my HP laptop. Took me a little while and a couple tries. I had the video with the wire trick up to help me with the timing on it.
Click to expand...
Click to collapse
My understanding was because of the physical nature of the phone a hardware change is required to prevent s-off.
Also when the OTA comes out if you are s-off it wont turn you s-on anyway. Once s-off always s-off unless you fasboot secure writeflag your bootloader...
Sent from my ADR6425LVW using XDA
nosympathy said:
My understanding was because of the physical nature of the phone a hardware change is required to prevent s-off.
Also when the OTA comes out if you are s-off it wont turn you s-on anyway. Once s-off always s-off unless you fasboot secure writeflag your bootloader...
Sent from my ADR6425LVW using XDA
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Click to collapse
^ All of this.
Sent from my ADR6425LVW using XDA
AshtonTS said:
I never could get s-off I have a Mac and I couldn't get the wire timing right the few times I have had access to a pc... To be fair I used a rather short paper clip... Im still s-on :-(
Click to expand...
Click to collapse
Just run xp in a virtual machine on your mac. There are xp torrents all over the place and It's simple to set up
Sent from my ADR6425LVW using Tapatalk 2
For me, the only difficult part of getting S-OFF was the timing. I kept moving my wire from one contact to the other and getting the "STILL SOBER" message on the CMD window. But I found it works more easily for me if I had the wire held onto the pin 1 contact and then tapped ground twice instead of the other way around like the video shows.
I also got S-OFF using my desktop, with Windows 7 Professional 64-bit and an 1100W PSU.
If you unlock & root with S-on... Is it possible to ever get OTA updates again?
Jonger1150 said:
If you unlock & root with S-on... Is it possible to ever get OTA updates again?
Click to expand...
Click to collapse
Me think you can relock and run an ruu or somethings, to get it.
Evocm7 said:
Were you using a laptop? I couldn't get the wire trick to work while connected to my laptop to save my life. Con told me to try a desktop and got it second time. Guess not enough power on laptop
Sent from my ADR6425LVW using Tapatalk 2
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Click to collapse
Really? I got mine first try on a laptop
Sent from my ADR6425LVW using Tapatalk 2
platinumrims said:
Me think you can relock and run an ruu or somethings, to get it.
Click to expand...
Click to collapse
Had to relock, and run an ruu to get my phone back after a botched s-off session this afternoon
Sent from my ADR6425LVW using xda premium
Well, I do believe my Droid DNA is bricked, soft or hard, I'm not sure because the only thing I can enter is the fastboot menu.
So, I've been trying to run the RUU.exe but it just sits there on the sending screen. Tried a couple of times. Literally waited for hours to see if the RUU would finish but it only finishes when the DNA battery gives out. So, I'm not sure what to do.
I believe it it either one of 3 things (but i could be wrong on all 3 accounts) :
1) Drivers not installed correctly. When running adb reboot fastboot command, it doesn't recognize device. I know that could also mean that the USB Debugging isnt on, but it should be. Can't really go into it to check, but it was on before DNA bricked.
2) Something wrong with the physical phone (software or hardware wise idk) or
3) The Android sdk stuff dled, but i doubt that. I used a DNA tool, not Hasoon2000's tool but another one, and when i tried to do a command, the fastboot.exe stopped respoinding.
Windows 7 Ultimate SP1 : just putting that out there.
Thanks for looking and any help you can offer.
in fastboot mode does it detect the device, fastboot devices?
munchy_cool said:
in fastboot mode does it detect the device, fastboot devices?
Click to expand...
Click to collapse
It does detect the device
can you try changing the usb port?
munchy_cool said:
can you try changing the usb port?
Click to expand...
Click to collapse
What should i do after that?
check if the other usb port is detecting the phone in fasboot and then ruu ...
munchy_cool said:
check if the other usb port is detecting the phone in fasboot and then ruu ...
Click to expand...
Click to collapse
It does detect it but the ruu doesn't finish
Then something is wrong with the ruu
Sent from my HTC6435LVW using Tapatalk 2
munchy_cool said:
Then something is wrong with the ruu
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
Well then, seems like im at an impasse then.
Thanks for your help
300k said:
Well then, seems like im at an impasse then.
Thanks for your help
Click to expand...
Click to collapse
Try to re download
Sent from my HTC6435LVW using xda app-developers app
How did you brick your phone? Did your phone ever update to 2.04 or 2.06? The ruu only works on 1.15 or if you can install the eng hboot and downgrade from 2.xx to 1.15 and then ruu will work.
Well problem solved and thanks for all your help.
All I did was change the usb cable and that did it. Sadly, I wish is thought if it sooner.
Sent from my HTC6435LVW using Tapatalk 2
300k said:
Well problem solved and thanks for all your help.
All I did was change the usb cable and that did it. Sadly, I wish is thought if it sooner.
Sent from my HTC6435LVW using Tapatalk 2
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i am in same situation as you was ,so please if you can explain how ,maybe my cable is not original from droid dna.
lulisat said:
i am in same situation as you was ,so please if you can explain how ,maybe my cable is not original from droid dna.
Click to expand...
Click to collapse
The exact technicality of switching usb and it effecting the RUU, I'm not sure. Maybe someone else can inform u with that info.
As for the usb, I used a Samsung Brightside 2 usb. Didn't have the DNA one. All I can say is this: Make sure you are on Windows 7 or earlier and try switching usb cables.
Sent from my HTC6435LVW using Tapatalk 2
300k said:
The exact technicality of switching usb and it effecting the RUU, I'm not sure. Maybe someone else can inform u with that info.
As for the usb, I used a Samsung Brightside 2 usb. Didn't have the DNA one. All I can say is this: Make sure you are on Windows 7 or earlier and try switching usb cables.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
Thanks m8 really did a trick i changed usb cable from blackberry and gues what my dna now is alive thank you a milion time.
lulisat said:
Thanks m8 really did a trick i changed usb cable from blackberry and gues what my dna now is alive thank you a milion time.
Click to expand...
Click to collapse
You're welcome. I'm glad I could help and glad you got it working too.
Sent from my HTC6435LVW using Tapatalk 2
So, I've been stuck for 2 weeks at this point now and decided now is the time to ask for help since I've run out of ideas. :/ 2 weeks ago my rooted HTC Thunderbolt had finally been forced to update, I was too lazy at the time to block the update properly with the root tools. But back to the main topic, it forced the update and was done incorrectly. I reverted back to a previous backup and rom due to the issue. Now comes the biggest thing that screwed me. I figured why be rooted anymore? Just go to stock and be al fine and dandy and call it a day. No, of course it's not that simple, nothing ever is. In the middle of the unrooting with Revolutionary my computer crashed on me! So my phone had been left unrooted but without the installation of the firmware. Now when it boots, it's "**LOCKED**" and "**S-OFF**" So I can't force it to install any roms of any sort to reattempt everything. So basically I'm not able to boot beyond fastboot/hboot. Is there any possible way around it? I really can't afford to buy a replacement right now. I'm starting school again in a matter of days and need every dollar just to buy my books for this semester. Please somebody save me :[
Try running an Ruu to see if that will work. That may actually work for you.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
Try running an Ruu to see if that will work. That may actually work for you.
Sent from my ADR6400L using Tapatalk 2
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Click to collapse
Thanks, I'll give it a shot. Any one in particular? Or doesn't matter?
disconnecktie said:
Try running an Ruu to see if that will work. That may actually work for you.
Sent from my ADR6400L using Tapatalk 2
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Click to collapse
It didn't work. At the end of its attempt it said, "Update Fail! Main Version is older!" So do I need to just find the original RUU?
th3h3ro23 said:
It didn't work. At the end of its attempt it said, "Update Fail! Main Version is older!" So do I need to just find the original RUU?
Click to expand...
Click to collapse
That sucks. That means your hboot isn't going to allow you to downgrade. Can you run HTCdev bootloader unlock or the revolutionary tool and try the Ruu again? If not you could try finding the ics pg05img Santod posted a long time ago. That's the only thing I can think of off the top of my head that might work.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
That sucks. That means your hboot isn't going to allow you to downgrade. Can you run HTCdev bootloader unlock or the revolutionary tool and try the Ruu again? If not you could try finding the ics pg05img Santod posted a long time ago. That's the only thing I can think of off the top of my head that might work.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I'm thinking I could possibly get the HTCDev one to work. I'll report back in a few moments after I try it out. Thank you in advance for your time and your effort. It is beyond appreciated.
edoeekl called
disconnecktie said:
That sucks. That means your hboot isn't going to allow you to downgrade. Can you run HTCdev bootloader unlock or the revolutionary tool and try the Ruu again? If not you could try finding the ics pg05img Santod posted a long time ago. That's the only thing I can think of off the top of my head that might work.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
OH. MY. GOD. I FREAKIN' LOVE YOU MAN! You are a life saver!!!! :') <333 I couldn't possibly thank you enough man! AHHHHHHHHHH 2 weeks of suffering and that's ALL I had to do?! WOW! Thank god you saw my post!
th3h3ro23 said:
OH. MY. GOD. I FREAKIN' LOVE YOU MAN! You are a life saver!!!! :') <333 I couldn't possibly thank you enough man! AHHHHHHHHHH 2 weeks of suffering and that's ALL I had to do?! WOW! Thank god you saw my post!
Click to expand...
Click to collapse
LOL no problem.
Sent from my ADR6400L using Tapatalk 2