[Q] Photon 4G not connecting - Motorola Photon 4G

I've had this problem since I bought the phone back in December 2011. I will turn 4G on and the widget will show that it is trying to connect. After about a minute it stops trying and I'm stuck with 4G. I am rooted, but I don't see how this could be a problem. I can turn 4G on after I do a reboot, but that can be a pain in the ass when I really need to use 4G. Any thoughts?

Same problem here, have to reboot to fix it, sometimes switching in and out of airplane mode works but not often

Ive had the same problem
Sent from my MB855 using xda premium

Here's a logcat of the Wimax radio not turning on if anybody wants to take a stab at it
http: // pastebin . com / RvwkDQ1K
(spaces added as I don't have enough posts to post a link)
Sent from my MB855

Related

[Q] 4G cutting out since 6/4

Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
Click to expand...
Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
oh, right, I knew that (not really ), thanks.
Sent from my ADR6425LVW using XDA
Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA

Data Call Failure

Is anyone else having an issue connecting to 3G. I have to disable LTE and then reboot my phone to get 3G to work. Every time. This also causes an issue when trying to update PRL/Profile. It fails 4/5 times with an error code before it actually works.
Also, the wireless tether connects via 3G but hangs over LTE.
Any insight would be great.
Shifted from Outer Space
Oh and just some more info. My LTE works great. Hasn't dropped once yet. Fast too
Shifted from Outer Space
Yup i am noticing a huge problem with my device NOT connecting to 4G (i am in Dallas) and i AM noticing my device saying 3G but the TRUTH is its stuck on 1x. I have Mobile Signal Widget Pro and it will show 1x or an exclamation point instead of H or EVDO data. When the device gets stuck like this its a battery killer.
I too have to shut it off and turn it back on.
I also found that sometimes i have to switch my connection to CDMA only and not LTE/CDMA.
I had that issue the other night... Went away immediately when I paid my bill though... Go figure, lol.
Sent from my EVO using xda app-developers app
I was having a similar issue, and I was getting an error code 1012 when trying to update profile. If it persists either call Sprint or try a data reset.
Sent from my EVO using xda premium
IAmSixNine said:
Yup i am noticing a huge problem with my device NOT connecting to 4G (i am in Dallas) and i AM noticing my device saying 3G but the TRUTH is its stuck on 1x. I have Mobile Signal Widget Pro and it will show 1x or an exclamation point instead of H or EVDO data. When the device gets stuck like this its a battery killer.
I too have to shut it off and turn it back on.
I also found that sometimes i have to switch my connection to CDMA only and not LTE/CDMA.
Click to expand...
Click to collapse
Can you send me addresses where this is happening
Sent from my EVO using xda app-developers app

[Q] Sporadic 4G LTE on Rezound - Possible Fix?

I scanned this forum before creating this post and I'm pretty sure there isn't one already out there but please don't flame me if there is. I couldn't find any and I spent a good 30 minutes last night, trying to find something like this.
I purchased a used HTC Rezound recently but was unable to get 4G LTE to stay ON. I surfed various forums for a possible fix but couldn't find anything that I hadn't already tried.
This morning, I think I might have found a work-around. Here's what I did.
After activating the line and being able to get sporadic 4G LTE signal on the device, I went into the wifi settings on a hunch that maybe some unexplicable interaction was happening between wifi and the 4G radio. Wifi kept wanting to turn itself on and I kept fighting it by turning it off.
I located my home network and clicked 'forget network'. Once I did that, I went back to make sure wifi was OFF and that Mobile (data) was ON and WHAMMO!! Immediately, the 4G LTE indicator popped back on and I've been rocking 4G for about 2 hours now, without a single blip. I've watched an entire episode of 24 on Netflix in an area of my house where I've confirmed that I have a weak signal and still, no problems at all.
So my Question is this: Is there any other way to disable wifi without having to 'forget' the network when I want to use wifi? (Other than what might seem obvious by turning wifi OFF when I know that doesn't get rid of the 4G dropouts).
It's really only an inconvenience at this stage. All I'd have to do to connect is re-enter the password and since I don't use wifi when I'm at home because I have Unlimited Data, it's not really a big deal but it just seems that the OS on this phone was purposely designed in a way to take people OFF the 4G network when their phone is 'familiar' with a wifi system they're near.
======================== UPDATE ====================
There is no issue with the phone. The issue was an activation issue and I was able to eliminate the problem by trial and error. It turns out, the way I was able to get the device to connect had to do with re-seating the SIM. Once I did, the phone has been flawless in connectivity to both 4G LTE and wifi regardless of the combination of wifi settings. I hope this is useful to anyone reading the thread.
Is your Rezound stock or custom?
LTE will disable when WiFi is activated, most LTE phone does this by design. I have experienced where my Rezound's WiFi would want to turn on automatically on the clean rom, re-flashed and everything was good.
I personally never had issues with my Rezound. If fact, the Rezound has one of the best radios to date. The fact that HTC integrated the antenna into the battery case housing is what makes it a strong contender for receiving radio waves..
Sent from my iPhone 5
Go in advanced settings wifi settings (menu advanced settings)and disable the automatically turn on wifi setting. (Not exactly sure what its called as I hate sense and I'm not running it) but ull see it in advanced settings and then when u want to actually use wifi just enable wifi.
Problem solved
Sent from my ADR6425LVW using xda app-developers app
Well, I'm on stock ICS but rooted with S-OFF. The wifi, even when OFF kept wanting to turn ON by itself when I wanted it to stay on 4G. The only way I could get the phone to stay on 4G was to 'forget' my home network.
All is well now. Weird huh?
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
The Rezound has a poor shield on the 4g radio chip which causes interference in music. So, logically if stuff can get out, then wifi can come in and mess it up.
Dude read what I said and it will never automatically turn on again.
That's the reason it kept automatically turning it on. And if u haven't done what I said then regardless of you thinking its fixed it WILL turn on again by itself.
Nyobie said:
Well, I'm on stock ICS but rooted with S-OFF. The wifi, even when OFF kept wanting to turn ON by itself when I wanted it to stay on 4G. The only way I could get the phone to stay on 4G was to 'forget' my home network.
All is well now. Weird huh?
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda app-developers app
There's no such setting that I can find within the settings and I know which setting you're referring to. I saw it before on my Thunderbolt but for the life of me, I can't find it on the Rezound's menus. Anywhere. I looked several times. I'm pretty sure it's there. I just can't find it so the only way I could get the 4G to stay on and not have wifi automatically connect was to 'forget' the wifi network.
Sent from my HTC Incredible 4G on Verizon's periodically blazing fast and mostly reliable 4G LTE network using xda-developers app
Go in wifi settings then click the menu key then click advanced settings.
Nyobie said:
There's no such setting that I can find within the settings and I know which setting you're referring to. I saw it before on my Thunderbolt but for the life of me, I can't find it on the Rezound's menus. Anywhere. I looked several times. I'm pretty sure it's there. I just can't find it so the only way I could get the 4G to stay on and not have wifi automatically connect was to 'forget' the wifi network.
Sent from my HTC Incredible 4G on Verizon's periodically blazing fast and mostly reliable 4G LTE network using xda-developers app
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Click to collapse
Sent from my ADR6425LVW using xda app-developers app
Found the menu. Still haven't gotten used to the four lines at the bottom of the scrern being the menu.
Here it is. Which setting would it be? I wasn't launching any apps when the problem appeared where wifi kept eanting to turn on. I just powered up the phone and couldn't get 4G.
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
Its never auto turn on wifi but its checked so ur good. Ull never have that problem again.
Nyobie said:
Found the menu. Still haven't gotten used to the four lines at the bottom of the scrern being the menu.
Here it is. Which setting would it be? I wasn't launching any apps when the problem appeared where wifi kept eanting to turn on. I just powered up the phone and couldn't get 4G.
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda app-developers app
Thanks squidder!
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network

mobile data dropping?

hey is anybody experiencing mobile data disconnected most of the time,
im on meanbean rom, and i been experiencing this ever since i got the phone is pretty annoying because i use the network alot, i have to turn it off/on if that dont work, i also try airplane on/off but i have to do that most of the time. We have no 4glte in CT still but i have not experience this with my other evos
is there away to fix this, so it could be more stable i dont think the problem is with sprint, i think is my phone,
a have also flash the night mode zip, update my prl and profile seem to help but not for long
any help thanks
This is an issue with every lte phone and it has to do with your network mode. If you don't have lte in your area switch your network mode from cdma/lte to cdma only. You should keep a steady 3g connection after that.
Sent from my SPH-L900 using xda app-developers app
yeap. most networks are now on eHRDP or whatever its called and sometimes when it loses connection it takes a while to re-establish no idea why. for simplicity sake just turn your LTE off and move to CDMA (auto PRL) for now. then you wont get any drops.
the architeck said:
hey is anybody experiencing mobile data disconnected most of the time,
im on meanbean rom, and i been experiencing this ever since i got the phone is pretty annoying because i use the network alot, i have to turn it off/on if that dont work, i also try airplane on/off but i have to do that most of the time. We have no 4glte in CT still but i have not experience this with my other evos
is there away to fix this, so it could be more stable i dont think the problem is with sprint, i think is my phone,
a have also flash the night mode zip, update my prl and profile seem to help but not for long
any help thanks
Click to expand...
Click to collapse
I have LTE coverage and this happens to me at least once a day. If I leave my phone off for a little while and come back to it the 4G symbol will be there but it will be grayed out and will not upload or download and eventually it will say disconnected. The only way to fix it I can tell is to cycle Airplane mode which sucks but it is what is it. Glad to see its everyone's problem not just mine.
Sent from my EVO using xda premium

Loosing connection constantly

Lately I've notice wifi signal dropping. I started to notice when youtube gave me network errors, wasn't a big deal I just clicked try again until it work, but now I am noticing in facebook and whatnot. I am browsing XDA and suddenly I lose signal. This is happening on data as well. Sometimes I am on LTE 1 bar when I magically switch to 2G and stays there for a while even when the area is 4G. I read somewhere here about it and it turns the cases are blocking the signal, well I removed my case and it didn't help. However, a month or so, this problem wasn't happening, even with a case. You guys have any idea?
This happened to me the entire first day I owned the one. I even put a ticket in with HTC. They were going to have me reset everything, take my password of my network and unsecured it. Next day I got home and no problems. Stopped using power saver though, also make sure that wifi stays in during sleep.
Sent from my HTC One using xda app-developers app
I guess I will check it out with out Power saver though and see how that works
Just replaced my phone under warenty. Could only get 4g on wcdma only setting. I was missing calls without it showing in call log. My WiFi was increasingly getting spotty. I tried resetting the phone with T-Mobile tech's but it wouldn't help. Still testing the new phone.
Sent from my HTC One using xda premium
I don't have Tmobile warranty since I bought it new off ebay. But I haven't unlocked it or anything yet you think I should contact HTC about this?
I'd call T-Mobile anyway. I think I remember that they honor the warranty of any of their new phones as long as yours is the first SIM ever used in it. Can't hurt to try...
Sent from my HTC One using xda app-developers app
My wifi has been great, no problems. But, recently my service has been crappy too, my connection would drop from 4G to 2G and when I was trying to send a mms it kept failing, even though it said I was on 4G LTE. I did flash my radio to the newest, but did not seem to do anything.
please post in the Q&A section for questions

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