I have a nokia 710 and trying to use with Simple Mobile, I couldn't get DATA working.
APN settings look simple, you just enter simple in APN section and re-start the phone but it doesn't work.
Any advice?
Use Nokia's "Network Setup" app which should either be installed on your phone or under Nokia Collection in the marketplace.
erm...i think the problem is the network setup app itself.
my case was it cant / hardly able to connect using 3G data.
a member from the forum taught me to reset phone>uninstall network setup.
tada! 3G data is back to live!
Related
Hi. Pretty new in the android scene. I recently acquired an at&t motorola atrix from a friend. I work in Singapore so I needed at&t to give me the unlock code which they gladly provided.
I wanted to apply a custom rom so I followed the official cm7 rom -- procedure found in this link http://forum.xda-developers.com/showthread.php?t=1257574. The procedure was clearly written down and any beginner such as myself can easily follow the steps.
My problem now is that I can only connect to the internet through GPRS only. I have the option to connect GSM/WCDMA, WCDMA only, GSM and GSM/WCDA/WCDMA. Whenever I select WCDMA which I understand is 3G, it does not show any 3G logo but it does show a couple of signal bars. I even installed or flashed both radios thinking it might solve the issue, but it did not. Now, I just did a clean install without installing/flashing any radios, but I can still connect to the internet through GPRS.
Am I doing something wrong? Do I need to have a special radio since I'm on Singtel Hi!card prepaid?
Kindly advise.
Either you don't have 3g coverage in your area.
You can try anycut from market. Then select new shortcut > Activity > phone info
Then select phone info shortcut. Then select wcdma only. Don't mess with other options. As it may brick your phone.
Sent from my MB860 using XDA App
With their recent firmware update, Nokia has updated the diagnostic Application with quite a few new features/options.
Considering the widespread unavailability of the Network Setup App for custom MMS APN, the option that interests Lumia users the most is "APN Settings".
I have tried adding and saving new MMS APN settings with this application, which results in a prompt, "successfully saved". However, the moment you close and re-open this Menu, the settings go missing, and of-course they are not operational, if tested in the messaging app.
Has anyone else played with this New Diagnostic App/Menu? I am currently in the process of trying to set my unlocked Lumia 800 for MMS on Rogers. Strangely enough, the internet over 3G is fully operational without any manual intervention.
So, 68 views and no replies? I heard quite a few people crying about their beloved "giffgaff" not being included in the "Network Setup App". Why don't you try this?
Because it doesn't help.
Rusty! said:
Because it doesn't help.
Click to expand...
Click to collapse
And that post definitely helps. If it doesn't work for you, that is a good feedback. Something useful. Rather than me doubting the process that I followed.
Thank you.
Yeah that is a lot of stuff in the diag app that doesn't seem to do anything (there is an HSPA switch that is set too off be default, and HSPA still works for example) for some reason.
I have just flashed my unlocked Lumia with 11501 from navifirm. I entered all the correct settings within APN in diagnostics. I can confirm that my cyan unlocked Lumia still cannot send MMS. The only hope now is GG settings included in Nokia network setup or else MSFT giving all wp7 owners the functionality to set up mms
Sent from my Lumia 800 using Board Express
New Network Setup App released
Hello Everyone,
The new Network Setup App has been released, and it works perfectly. MMS works like a charm.
Enjoy!
don't have to use the diag, now you can download the Network Setup from Nokia Collection in marketplace, the it will automatically set up all the network settings include MMS, it works fine for me
It only works for those who's carrier has been included by Nokia.
There is a problem with Lumia 800 with DiGi Malaysia sim card. It seems the 3G speed is extremely slow on Lumia 800. I've done all the apn settings (with and without them).
- when I put DiGi sim card into iPhone, HTC, Android phones, the 3g is fast.
- when I put DiGi demonstration phone sim card into Lumia 800, the 3g works.
- when I put my customer DiGi sim card into lumia 800, 3g is sooooooo slow (it fails to load google, facebook most of the time).
- when I put my customer DiGi sim card into E72, N82, the 3g speed is fine
I had changed my Lumia 800 to another set and the problem still persists. As I recall DiGi uses 1800Mhz, but does that affect 3G data connection? I have the 'H' icon all the while.
This is frustrating as I have a data plan but I fail to have a minimum EDGE connection. Could it be that Lumia 800 is having an issue with this particular network? as the other telcos are using 900Mhz.
Same problem to me in europe. (not sure what frequency)
Okay I managed to fix my problem myself.
Some details of how things went by at "bit.ly/yE6P1b"
Turns out the culprit is the "network setup" app which will cripple whatever internet settings your phone has and will currently the only way to solve is to reset your phone and do not ever run that app at all, best if you uninstall to prevent accidental clicking of that app.
Stephen replied together with Matti to my mail and let's pray that they do something about it.
Thanks for the detailed analysis. Quite weird that this app causes this kind of issues. Very inconvenient as I'm travelling quite often and have to load different configurations from SIM cards.
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
_Madmatt said:
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
Click to expand...
Click to collapse
there is a lack of options in the apn settings
_Madmatt said:
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
Click to expand...
Click to collapse
In APN settings you can only add one thing. So in order to get both MMS and data to work with some providers the Network Setup app is required.
dannejanne said:
In APN settings you can only add one thing. So in order to get both MMS and data to work with some providers the Network Setup app is required.
Click to expand...
Click to collapse
True. It would've been better if we could add more APN's
I am using the Lumia 800 on Talkmobile (UK). I have a problem whereby the ability to use the data connection fails intermittently. There is no signal drop - it still has a data connection - I just cannot use the internet, and stop receiving emails etc... Restarting the phone or turning Flight mode on/off will bring back data. I have noticed that it happens when the data connection moves from H/3G to E/G and then back. I am not sure yet if this is the only time it happens. Sometimes I only notice when I haven't received an email for a while... and then realise that the internet isn't working despite an apparent data signal...
Any thoughts/help greatly appreciated - many thanks!!
I had that problem with firmware 11500. It happened about 1 time every day or every other day for a while. Then I fiddled with cellular options (switching data on/off did not help, needed reboot) and ran network setup again and it went away till I updated to 12070 and it has never happened again on this new firmware so far.
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I had that problem WITHOUT an added APN. So I re-added APN among with running Network Setup a second time and then the issue didn't come back for me. I have manual APN added now as well as the Network Setup app and on this new 12070 firmware my data connection has not dropped a single time yet in soon a week.
Actually it's the bands I think
I've had the same exact issue as you, in fact some from the offical Nokia discussion have also asked about this.
If you have a UK phone, and if you're using it else where, like say the US, I think the missing 850 band is causing this. If not, I think it's probably just due to poor signal in your area as well.
I noticed that this Nokia phone unlike all my others, has issues trying to jump from the different frequencies. Like Edge to 3g to HSPDA.
I noticed that if I switched to edge in the settings, I can maintain the data signal much better and much more consistent, sometimes you have to turn data on and off to get it to work though.
I'm using mine in NYC so you can only imagine what kind of service I get with AT&T, but the edge method works.
Also instead of constantly turning your phone on and off (bad for battery life) You can simply just go into settings for network and turn data on and off and this will fix the issue as well.
Hope this helps
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I was never able to get internet working through the Network settings app. it had my network there, but the internet didn't work after selecting it. The only way that I have managed to get internet to work is by editing the APN within the Diagnostics app. editing the APN within regular Settings doesn't work for me either...
I didn't have your exact problem, but some of the stock apps (maps, bing search, skydrive) were not working over a 3G connection (worked fine over wi-fi, and other apps worked fine over 3G). I think it has something to do with Nokia Network Setup thinking I'm on AT&T when I'm actually on Straight Talk (an MVNO that uses AT&T's network). What fixed it was removing the proxy entry in my APN settings.
Interesting - I am on Talk Mobile which uses Vodafone's network. I will try deleting the proxy.
Anyone try this? Windows Phone on Straight Talk?
Mobile data (internet) works perfectly fine (and fast!) but I can't connect to live services . . . which kills the user experience of a Windows Phone. The Live services work over wifi, but when there is no wifi connection, the services, including marketplace, bing search, scout, etc simply refuse to connect.
Any thoughts on how I can correct this? I've tried everything I can think of and spent hours searching to no avail.
Any help is much appreciated.
Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.
Is Straight talk a network that gives you SIM card and no phone?
If it's a network that uses some other carrier's masts i.e. O2, Vodafone for example, then there is a solution to it.
How do you get your APN settings on your phone? Do you enter it manually?
Here is what will help you:
Once you connect to wifi to do whatever you wish and you complete using wifi, go to your network settings, mobile settings, then edit apn - enter your APN settings manually. I am not sure what Straighttalk APN settings are but you would surely find it somewhere.
After saving the APN settings, restart your phone but make sure wifi is switched off before you restart.
After the restart you will be able to use Live services with 3g.
However as soon as you reconnect to wifi, you will have to re-do the whole cycle each time in order to get Live services working on 3g again.
This might or might not work. I had exactly same issue on giffgaff. I have spent 3 months trying to figure out, flashed ROMs, hard resets, swapped carriers etc and finally have found this to be the way it works. I own a HTC Titan. Till today I thought, it was HTC's fault because I have ruled out carrier and MS for this. But if the above works for you then, it clearly isn't HTC's or carrier's fault but sure OS that keeps forgetting the APN. The reason this happens is because Straighttalk in your case and Giffgaff in my case, DO NOT have APN settings stored on their SIM cards. The OS doesn't seem to be configured to remember it. Ideally when you swap from wifi to 3g, your OS shouldn't have to read your SIM. However WP in current state seems to be reading SIM everytime you swap from wifi to 3g. However, when it can't find anything on the SIM i.e. APN settings, the live services won't work.
If this works, please please please drop me a PM as I don't use this Lumia forums at all. I have a Titan, so I wouldn't know. But if this works, I will have to write to WinPhone Support with whom I've been conversing for about a month now!!
palmbluetooth said:
Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.
Click to expand...
Click to collapse
Mind sharing what settings you're using? Also, are you using WP's built in APN tool or Nokia's Network setup?
APN is: att.mvno (all other fields are empty).
Using the built in WP APN under cellular in settings.
Tried the Nokia but it messed up the phone so I took it out.
Let me know if this helps.
I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.
mowrangler said:
I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings)
Click to expand...
Click to collapse
Interesting. . . There doesn't seem to be anywhere to do that in the most up to date version of the diagnostics tool. (I know they changed a few things in the most recent update.)
I may have to restore to a previous version . . .
Thanks
mowrangler said:
I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.
Click to expand...
Click to collapse
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).
jenesuispasbavard said:
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).
Click to expand...
Click to collapse
How is call quality and what are your download/upload speeds. Been debating whether I should get a RM-819 device which is harder to obtain than a RM-801.