Phone vanished from Google Play Store - AT&T Samsung Galaxy S II SGH-I777

My phone was in the the store, I noticed it was a bit flaky when I attempted to download an app, sometimes it would work, other times not at all.
Yesterday there was 'an issue' with the Google Play store and free apps, if you attempted to send the app from your PC, it appeared to work as usual, however nothing on the phone happened, and if you attempted to download the app from the phone itself you got 'Error Completing Purchase'. A workaround was to clear the cache from a Google service (I forget which one, it did not help), anyway since the apparent 'fix' for there issue, my phone no longer appears on the Google Play Store at all.
I called Google and spoke with a really nice woman, who looked and asked if my phone was rooted, when I answered yes, she advised this is why it is was dropped, apparently Google does some kind of backup check for root users and does not add phones to the store that are rooted, which kind of makes sense, you register your phone when you first get it, and it's obviously not rooted, if you root and flash a custom ROM you again register however this time, Google checks to see if your rooted and does not add a duplicate entry to the Google Store.
Apparently my phone was dropped as part of the 'fix' for the Google Play Store, no idea how many others were dropped. I would have to revert back to stock to get it added back into the store again.
EDIT: I just checked the download page and It shows I am not rooted, which lends to the idea that there is indeed a second hidden root counter in the Galaxy S2.
If this was all common knowledge I apologize but I spent an hour searching for an answer and never found one.
Wink

What?
My store works fine and I have flashed hundreds of times.
What rom are you running?

LiLChris06 said:
What?
My store works fine and I have flashed hundreds of times.
What rom are you running?
Click to expand...
Click to collapse
Probably Mystic's.

Call google CSR back and this time, say "no, my phone isn't rooted".
They will provide you all info you need.

that happened to me yesterday, I just re-flashed the rom and it worked again

Well, apparently the Google Person I spoke with took pity on me and re-added my phone because it's there now.
She and I had a long discussion on the topic of rooting, and she is in complete agreement that the manufacturers are in the wrong. I can think of no other industry where a vendor maintains such a level of control over your device that YOU paid for.
Anyway, my phone is now back in the Google Play Store, so I guess this thread can just die.
Oh and LilChris I'm running Phone Bricker, lol. I PMed you yesterday lol.
Wink

eortizr said:
that happened to me yesterday, I just re-flashed the rom and it worked again
Click to expand...
Click to collapse
I'm waiting for Phone Bricker 2.4 to come out before I flash anything else, no reason too, I love the ROM I am using.
Wink

No problems here, I'm running the rooted LD3 leak. My only problem is the "My Android App" section won't show anything past the letter "G".

Winklie said:
I'm waiting for Phone Bricker 2.4 to come out before I flash anything else, no reason too, I love the ROM I am using.
Wink
Click to expand...
Click to collapse
Sorry I get many PMs.

Related

How to make the market download apps after swiching roms?

Sometimes the google play market or whatever its called now, will start downloading all my apps for me when i switch roms. Sometimes it won't, I've done some experimenting the last few times and logged into google through the set up process and right after i was done with the set up process whent to the market and accepted the terms and conditions. Then I've tried skipping the google set up and coming back to it. I'm just curious if there is something i can do to make it happen? This isn't necessarily a rezound question but that's the phone i got now sooo..
scumfromohio said:
Sometimes the google play market or whatever its called now, will start downloading all my apps for me when i switch roms. Sometimes it won't, I've done some experimenting the last few times and logged into google through the set up process and right after i was done with the set up process whent to the market and accepted the terms and conditions. Then I've tried skipping the google set up and coming back to it. I'm just curious if there is something i can do to make it happen? This isn't necessarily a rezound question but that's the phone i got now sooo..
Click to expand...
Click to collapse
someone correct me if I'm wrong but I believe it's in settings then privacy. I believe turning on restore does this
dyetheskin said:
someone correct me if I'm wrong but I believe it's in settings then privacy. I believe turning on restore does this
Click to expand...
Click to collapse
I have that checked and it still didn't work i was flashing rom when i wrote this haha, not a big deal i was just curious. It woulda saved me a little time.

DeskSMS stopped working

Hi folks,
I don't know where else to post this, since there is no official clockworkmod forum or anything like that.
basically I purchased a 1-year-subscription of DeskSMS (via Google Play in-app-purchase).....but only a few months later, it just stopped working.
It says "0 days remaining" - even though I should have 8+ months left
I have already sent the developer 2 emails (once trough the Google Checkout customer complaint interface), but he just flat out ignores all of my emails....
I've already tried uninstalling the app and deleting data (and even restoring an old version of the app with titanium)
but nothing seems to work....
...it seems like there is some sort of issue with the CWM licensing server for DeskSMS
is there anything I can do? it's borderline scam, that the developer just refuses to answer any of my mails
RazorHail said:
Hi folks,
I don't know where else to post this, since there is no official clockworkmod forum or anything like that.
basically I purchased a 1-year-subscription of DeskSMS (via Google Play in-app-purchase).....but only a few months later, it just stopped working.
It says "0 days remaining" - even though I should have 8+ months left
I have already sent the developer 2 emails (once trough the Google Checkout customer complaint interface), but he just flat out ignores all of my emails....
I've already tried uninstalling the app and deleting data (and even restoring an old version of the app with titanium)
but nothing seems to work....
...it seems like there is some sort of issue with the CWM licensing server for DeskSMS
is there anything I can do? it's borderline scam, that the developer just refuses to answer any of my mails
Click to expand...
Click to collapse
I've always been able to contact the dev. I'm pretty sure it is @koush as in chase him up via twitter or google plus. He's always been helpful to me.
jamiemagee said:
I've always been able to contact the dev. I'm pretty sure it is @koush as in chase him up via twitter or google plus. He's always been helpful to me.
Click to expand...
Click to collapse
I have ....
he just flat out ignores me...
I don't know how to get hold of him.
this is outrageous!

How to buy incompatible apps from Google play for your AT&T Galaxy Note

Hi,
I'm running official AT&T ICS build in my Galaxy Note.
Long story short, I was trying to buy FIFA 12 for 0.25c in the latest sale at google play but it didn't show in my Note's Google Play. Looking in the web I could see that FIFA 12 was on sale for 0.25c but when trying to buy it would not let me add it to my device (SGH-I717) or if done from the Note, it would tell me that the app was incompatible with my device. I looked around and there are plenty of posts and web sites with related info but I just wanted to post here a set of simple steps that worked for me for the AT&T Galaxy Note so people don't have to go and try a million things like I did.
- First I rooted my device. (I'm not going to post any instructions for this, search in this forum.) (and I'm not sure it would work without rooting since we will have to modify a system file)
- Second I installed ROM Toolbox Lite (the free version),
- I run the ROM Toolbox and went to the Root Browser tool.
- I went to the folder system and then I opened the build.prop file with the "Build properties" app (when you select the file to open, it will show a bunch of apps to choose from).
- I changed the values from the following two properties (it might work by changing only the model property but I did both)
from:
ro.product.device = SGH-I717
ro.product.model = SGH-I717
to:
ro.product.device = Galaxy Nexus
ro.product.model = Galaxy Nexus
I restarted the Note and voila! all the applications that were not showing before in Google Play are showing now and I could buy them. Not only that but I could also buy them online away from my Note.
The only draw back I noticed is that Swype was not working after the change, I assume the app was checking for the right model number since it's an app that came exclusively with the Note. But you can just revert back the changes and the apps the were supposed to be incompatible will still be working.
I'm sure there are other models we can use and will still work and that some apps will show for some models and not for others so it's a question of trying.
I did not change the dpi in my phone, still as default 320. I tried to change it and it actually made the apps to not show up in Google Play even with the right changes in the properties.
I hope it's useful to somebody.
Cheers.
= Profitoral =
wow! thanks for that!
I was frustrated because i wanted the video maker app and a few others. now i can try for them again!
maybe you can help me with a problem i am having with google play...specifically the option to bill for apps thru my carrier (it is missing)...i wanted to get those 25ยข apps. i called at&t and google and after various cache and data clearing and making new google account and much research on here and many other things, i still have no answers. i get the option to use credit card or redeem gift card and at first had option to bill my carrier, but that led me to "there was an error, please try again bla blah blah". when i cleared the cache and data, that option to bill thru the carrier disappeared. Like you i am also runningon my i717-- the at&t ics upgrade (never tried any other roms) and my note is rooted - of course. i had some apps frozen but have restored them. i tried uninstalling and reinstalling google play updates. i did the root first then upgraded to ics (i think...anyway i followed directions i found at xda to the letter. i never deleted any apps just froze them. i never had any prroblems after root and upgrade to ics till now! any ideas? thanks for your time...really!
@mamaboo....you are using cellular data and not wifi to download and purchase the apps?
carrier billing....
Thanks for your suggestion!
i am using cellular data with wifi turned off. i reconciled myself to using a debit card but i really want the billing thru at&t and it just wont work...i have tried all they have suggested at at&t tech support except a master reset. that is just too time consuming right now although imay do one soon just to start fresh. i researched and saw that quite a few ppl have this same problem.
If i find a solution, i will post it here. Maybe i just ned to unroot, i dunno!
i am glad i had the debit card, there are some great apps for a quarter! i missed the first two days and there were some apps i would have definitely gone for. you just cannot beat that price!
i feel like a kid in a candy shop, i bought 8 really good apps and spent only $2.00! and a 900 plus page book--a really great read--for $3.99!
Funny thing is......I am using a Rogers Note with the stock rooted Rogers ICS ROM on it. I am also on a non smartphone data plan. Also I have carrier billing blocked on my account. And I have the carrier billing prompt available. Are you sure you are looking in the correct place?
After selecting the price you get the screen with the "Accept & Buy" prompt. Before selecting "Accept & Buy", right above it you will see the line with "Pay With." All the way to the right will be a drop down menu arrow. Select that arrow and I get a new menu with: Bill my AT&T account, Visa xxx-xxxx, Add card, and Redeem.
Seems strange if it is not there for you. Help file says it should be there as long as you are on cellular data, you aren't behind on your cellphone bill, and you do not have carrier billing blocked through ATT.
carrier billing...
my phone at first gave me the carrier billing option right where you said it should be. but clicking on it gave me a message that said something like "THERE WAS AN ERROR....PLEASE TRY AGAIN" no error number or other info. i called at&t and they had me clear the cache in the google play app...nothing...then clear data...nothing except now there is NO option to carrier billing anymore. i did a battery pull with phone on, i uninstalled google play updates then reinstalled, then i made a NEW google account. between each thing i tried, i checked for the carrier billing option and nothing again. the last resort is a master reset....unless i find an answer here. i have been using google play all morning and with a debit card...at least that worked. i am so mad i missed those first few days of apps because if this. i actually went out and got the prepaid card from walmart....only other thing i can think of is the purchase block i had put on the other phones on my account. at&t says it is not blocked on my phone, but maybe i should have them remove it from those phones just to see...sorry about typos (I think i got them all corrected!)..i am waiting to see if tapatalk goes on sale! think i will just get it anyway....
You say your phone is rooted, right? How about replacing the google play with an older version from the gingerbread ROM?
Hmmm, that sounds like a project to try. everytine i uninstall google play updates, it goes right back and installs them. I am not sure how to do it but i am willing to give it a try. anything but the dreaded master reset for now. and i know that is something i probably should do just to 'clean house' sometime soon..
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
profitoral said:
Hi,
I'm running official AT&T ICS build in my Galaxy Note.
Long story short, I was trying to buy FIFA 12 for 0.25c in the latest sale at google play but it didn't show in my Note's Google Play. Looking in the web I could see that FIFA 12 was on sale for 0.25c but when trying to buy it would not let me add it to my device (SGH-I717) or if done from the Note, it would tell me that the app was incompatible with my device. I looked around and there are plenty of posts and web sites with related info but I just wanted to post here a set of simple steps that worked for me for the AT&T Galaxy Note so people don't have to go and try a million things like I did.
- First I rooted my device. (I'm not going to post any instructions for this, search in this forum.) (and I'm not sure it would work without rooting since we will have to modify a system file)
- Second I installed ROM Toolbox Lite (the free version),
- I run the ROM Toolbox and went to the Root Browser tool.
- I went to the folder system and then I opened the build.prop file with the "Build properties" app (when you select the file to open, it will show a bunch of apps to choose from).
- I changed the values from the following two properties (it might work by changing only the model property but I did both)
from:
ro.product.device = SGH-I717
ro.product.model = SGH-I717
to:
ro.product.device = Galaxy Nexus
ro.product.model = Galaxy Nexus
I restarted the Note and voila! all the applications that were not showing before in Google Play are showing now and I could buy them. Not only that but I could also buy them online away from my Note.
The only draw back I noticed is that Swype was not working after the change, I assume the app was checking for the right model number since it's an app that came exclusively with the Note. But you can just revert back the changes and the apps the were supposed to be incompatible will still be working.
I'm sure there are other models we can use and will still work and that some apps will show for some models and not for others so it's a question of trying.
I did not change the dpi in my phone, still as default 320. I tried to change it and it actually made the apps to not show up in Google Play even with the right changes in the properties.
I hope it's useful to somebody.
Cheers.
= Profitoral =
Click to expand...
Click to collapse
SWEET! I followed your instructions and was able to download Google Wallet
beware
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
I changed my sgh-717 att to galaxy nexus and only difference was it went just as far but with new error saying file can't be found. Then changed to sgh-747 sgs3 which I also own that was compatible withe the apps I wanted. But same outcome. Ended up just restoring apps I wanted with my sgs3's backups. Also try an app that spoofs the phone to another which ended up bricking phone but I still was able to restore my boot and system files from a nandroid backup. So I'll just use blackmart for now which doesn't check phone Id. Must be because I'm running slimrom 4.1.1 your method might work only on ICS builds. Thanks anyways
joshuablair said:
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
Click to expand...
Click to collapse
Wow never heard of this :/
Sent from my Nintendo 64
joshuablair said:
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
Click to expand...
Click to collapse
Wrong! That's NOT possible by changing build.prop. You did something else that broke it. Please don't mislead people with false statements and bad information.
95% of problems are user related.
IM on ATT and did this and was able to download google wallet. Only problem is when i open google wallet it say its not compatible with the device or Carrier
doubleonegative said:
SWEET! I followed your instructions and was able to download Google Wallet
Click to expand...
Click to collapse
did it work though? Ive been trying to ge it to work for a month
doubleonegative said:
SWEET! I followed your instructions and was able to download Google Wallet
Click to expand...
Click to collapse
Atrix2destroyer said:
did it work though? Ive been trying to ge it to work for a month
Click to expand...
Click to collapse
Only reason I did this was to get google wallet. Just says not compatible with my device ... nothing about carrier...
Final Steps!!!
I was trying to do this for my Note 2 with Saurom ROM, but it didn't work, until I did the final step found in another forum.
Go into the Settings screen, select Applications, select Manage Applications, tap the All category, and select the Google Play app. Clear its cache and data, and then restart your device
It works now and I'm prompted to update 50 other apps, lol.
I'm using cyanogenmod on a s3 and on my phone neither of those where in that file, closest one was brand and that was associated with Samsung. Any suggestions?

[Q] broken google play market

I need help, I've been looking through forums and forums, skimming to no resolve. I didn't want to ask for help but alas i am here, on my knees, please, anybody, help me
alright enough with the dramatics
about a month ago i had the bright idea to root my phone, at the time i was on me7. done with very little problems, all of which were solved.
I download a few root apps, including freedom (allowing you to make iap for free) and an app that allows your phone to download apps from another country, like the app market enabler but that wasn't the one i was using .
ota mi1 comes out and naturally through my excitement i update with out reading forums about what may happen to my phone, nor do i reset the market info back to Verizon usa.
now that im on mi1 my root is broken but the phone works properly minus 2 situations i have no access to google play market, every attempted to access the market is thwarted with a warning "unfortunately, Google play store has stopped" and all i can do is press OK. the other is that i have the custom boot screen when i turn on my phone.
i deal with this small inconvenience for a few weeks, slowly growing more irritated and my own stupidity.
Verizon then releases OTA MJ7 and up naturally update. no difference. I was hoping at least the market would work again
so i take matters in to my own hands (again) and try to hard reset my phone. market still no works, custom still exists
i try a few other things but no changes. finally i turn to odin and try to flash a stock restore. but the odin fails the second i press start.
I throw my hands in the air and run away screaming. im frustrated and need help, is there anything i can do to get the market to work and the phone back to stock
Hausofnaus said:
I need help, I've been looking through forums and forums, skimming to no resolve. I didn't want to ask for help but alas i am here, on my knees, please, anybody, help me
alright enough with the dramatics
about a month ago i had the bright idea to root my phone, at the time i was on me7. done with very little problems, all of which were solved.
I download a few root apps, including freedom (allowing you to make iap for free) and an app that allows your phone to download apps from another country, like the app market enabler but that wasn't the one i was using .
ota mi1 comes out and naturally through my excitement i update with out reading forums about what may happen to my phone, nor do i reset the market info back to Verizon usa.
now that im on mi1 my root is broken but the phone works properly minus 2 situations i have no access to google play market, every attempted to access the market is thwarted with a warning "unfortunately, Google play store has stopped" and all i can do is press OK. the other is that i have the custom boot screen when i turn on my phone.
i deal with this small inconvenience for a few weeks, slowly growing more irritated and my own stupidity.
Verizon then releases OTA MJ7 and up naturally update. no difference. I was hoping at least the market would work again
so i take matters in to my own hands (again) and try to hard reset my phone. market still no works, custom still exists
i try a few other things but no changes. finally i turn to odin and try to flash a stock restore. but the odin fails the second i press start.
I throw my hands in the air and run away screaming. im frustrated and need help, is there anything i can do to get the market to work and the phone back to stock
Click to expand...
Click to collapse
Have you tried this?
http://forum.xda-developers.com/showthread.php?p=47011336
Sent from my SCH-I545 using xda app-developers app
Mightycaptain said:
Have you tried this?
http://forum.xda-developers.com/showthread.php?p=47011336
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
A great help! thank you so much, being a noob to all this has been overwhelming and interesting so I'm very happy you came along and helped me out.
my phone is almost back to normal, im assuming there's no way to get around the custom boot screen is there?
regardless if there is or not, thank you again for your help

I hate google support.

I would like to complain about my current struggle with Google (since I have no one here to complain to. So I wrote Google a message and said I have a number of purchased programs that give me a download 403 error when i try to download them (geocaching, root explorer, titanium pro, gps status and toolbox pro etc.) and can they help me fix the issue. So they send me a canned response that says that I cannot install the programs because they are from a different userid of mine. So I respond and say that i have both user id's added as accounts on my phone so thats not it. So I get a canned response back that tells me there process of how apps are bought and how they are good forever and how you can install them on any devices. So I respond again telling them this is a download issue that I need help with. So I get another canned response that says during these issues you should try to wipe data on the play store and download manager. So I think, ok, this makes sense. I try that and nothing happens. So I respond again and tell them It didn't do anything but I have tried this on at least 6 different devices and it happens on all of them. So I get another canned response that says during issues like this you should delete your account and re-add it and if that doesnt work then wipe your phone to factory reset and try again. Now I am getting pissed. So I respond again and tell them that I just told them that it happens on many devices not just this device and I included a screenshot of the error this time and suggest maybe its having an issue looking up if i bought it and could they reset it so i could buy it again and see if that works. I get another canned response that says, it sounds like you are having issues with these apps, You should contact the developer so they can explain any issues that you dont understand on how their software works. NOW, each one of their responses comes with atleast a page of "We are sorry, we know this is frustrating, blah blah blah" with more detail on how to find the developers address etc." So I have this mile long email trail that's all canned bull sh!t I realize. So I responded again and told them to quit sending me canned responses and to read my damn issue so you can address it. I told them they should be working with the developer, not me, because this is their issue. Well - Stay tuned for there next canned response. I am going to blow a gasket if its another one that addressess nothing.
Has anyone else had a 403 download error in the playstore that they know how to fix?
jbeitel said:
Has anyone else had a 403 download error in the playstore that they know how to fix?
Click to expand...
Click to collapse
Wipe data and cache with the playstore, Google play services, and Google services framework. That and wipe cache and delvic via ss.
Sent from my SM-N900V using Tapatalk
---------- Post added at 07:44 PM ---------- Previous post was at 07:41 PM ----------
And remove your Google account through account and sync
Sent from my SM-N900V using Tapatalk
Brandonrz said:
Wipe data and cache with the playstore, Google play services, and Google services framework. That and wipe cache and delvic via ss.
Sent from my SM-N900V using Tapatalk
---------- Post added at 07:44 PM ---------- Previous post was at 07:41 PM ----------
And remove your Google account through account and sync
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
You must have skipped the original message like google did. It happens on 6 different devices which means its not device specific.
someone in another post fixed the issue for me. little did I know that just having both accounts added to your device isnt enough, you actually have to pick which account inside google play that you want it to install from. Who knew. 1 year problem solved.
Note to self. Never ask google for help, always ask xda friends.
jbeitel said:
You must have skipped the original message like google did. It happens on 6 different devices which means its not device specific.
Click to expand...
Click to collapse
I only read half. But then I read your second post. Sorry...
Sent from my SM-N900V using Tapatalk
I got the final end all be all response from google
"It appears from the apps that you are having a problem with that your device is rooted. Because of the complexity of rooted devices, we are not able to support you".
So I told them xda told me how to fix in in 5 mins. c*ck suckers.
jbeitel said:
someone in another post fixed the issue for me. little did I know that just having both accounts added to your device isnt enough, you actually have to pick which account inside google play that you want it to install from. Who knew. 1 year problem solved.
Note to self. Never ask google for help, always ask xda friends.
Click to expand...
Click to collapse
I think this is a good thing to remember for all of Google's apps. Most of their apps, it seems, can be used with multiple accounts that is set within the app, independent of what the main account on the phone is. Recently had a related issue with my Hangouts activity going to the "wrong" phone, just had a set the accounts correctly within the Hangouts app on both phones and all is well again.
jbeitel said:
I would like to complain about my current struggle with Google (since I have no one here to complain to. So I wrote Google a message and said I have a number of purchased programs that give me a download 403 error when i try to download them (geocaching, root explorer, titanium pro, gps status and toolbox pro etc.) and can they help me fix the issue. So they send me a canned response that says that I cannot install the programs because they are from a different userid of mine. So I respond and say that i have both user id's added as accounts on my phone so thats not it. So I get a canned response back that tells me there process of how apps are bought and how they are good forever and how you can install them on any devices. So I respond again telling them this is a download issue that I need help with. So I get another canned response that says during these issues you should try to wipe data on the play store and download manager. So I think, ok, this makes sense. I try that and nothing happens. So I respond again and tell them It didn't do anything but I have tried this on at least 6 different devices and it happens on all of them. So I get another canned response that says during issues like this you should delete your account and re-add it and if that doesnt work then wipe your phone to factory reset and try again. Now I am getting pissed. So I respond again and tell them that I just told them that it happens on many devices not just this device and I included a screenshot of the error this time and suggest maybe its having an issue looking up if i bought it and could they reset it so i could buy it again and see if that works. I get another canned response that says, it sounds like you are having issues with these apps, You should contact the developer so they can explain any issues that you dont understand on how their software works. NOW, each one of their responses comes with atleast a page of "We are sorry, we know this is frustrating, blah blah blah" with more detail on how to find the developers address etc." So I have this mile long email trail that's all canned bull sh!t I realize. So I responded again and told them to quit sending me canned responses and to read my damn issue so you can address it. I told them they should be working with the developer, not me, because this is their issue. Well - Stay tuned for there next canned response. I am going to blow a gasket if its another one that addressess nothing.
Click to expand...
Click to collapse
So relevant to the Note 3 that I read it twice. Only I didn't. Because it's not relevant at all. Yup.
Never had any issue with multiple accounts and downloading apps from Google Play. Always uncheck all the sync options for the non-primary account.
I was on the note 3 hence the note 3 post. But thanks for piping in.
Sent from my SM-P600 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2733038
This could probably help.
Sent from my GT-I9082 using Tapatalk
I think Google Support is non-existent, and that's the way they've always wanted it. Why do you think Apple does so well? You can walk into ANY Apple store with an Apple product and get fairly good support with $0 cost pretty much anywhere in the USA. I've owned apple products for 4 years and when I've had a (hardware) problem with my device, it took 5 mins at an Apple store to get it replaced. I see why people like Apple. (Left iPhone 5 for Note 3 and am in heaven).
I had a problem with my Google Drive storage - I had that paid user bonus (95gb) and it disappeared one day without warning. So I contacted Google Drive support for paid users. First support guy I talked to responded: "Looks like you don't need the space, bye." LOL, really? That's not the point, it's free space that was gifted to me, I'd like it back. So, I summoned up the courage, contacted support again - and this time got someone who cared and in 2 mins I got my 95GB paid user bonus back. All depends on who you get I guess.
I've always dealt with two user IDs when I had my iPhones (mine and my wife's) and my Google Account (work, personal). Google's double account setup seems a bit more buggy - but I mostly just use it for gmail and hangouts (not apps).
And yes, moral of the story... You can almost always find a quicker, cleaner, faster solution online than contacting support.
Been using multiple accounts across eight devices for the last several years without issue. All I had to do is set up a primary Google account and secondary account from phone settings and didn't have to do anything within Google Play Store app. Can't get any more idiot proof than that.
mi7chy said:
Been using multiple accounts across eight devices for the last several years without issue. All I had to do is set up a primary Google account and secondary account from phone settings and didn't have to do anything within Google Play Store app. Can't get any more idiot proof than that.
Click to expand...
Click to collapse
There is no such thing as idiot proof. Just when you think it is you'll find a bigger idiot.
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