[Q] Missing Backup - HTC Titan

Backup my Titan via Zune (forced backup, but seemed to work 100%).
Checked backup and restored to the phone OK.
Phone sent to HTC for repair.
Connected phone to PC / Zune expecting backup to be there and available for restore but when I go to Settings / Phone / Update it checks for update, message saying I have the current version but no backup listed to restore.
HTC returned the same phone, re-flashed or whatever....
Loads of info now missing....
Any advice really appreciated :0
ps, I backed up the backup into another directory (I think)

BEERSHARK said:
Backup my Titan via Zune (forced backup, but seemed to work 100%).
Checked backup and restored to the phone OK.
Phone sent to HTC for repair.
Connected phone to PC / Zune expecting backup to be there and available for restore but when I go to Settings / Phone / Update it checks for update, message saying I have the current version but no backup listed to restore.
HTC returned the same phone, re-flashed or whatever....
Loads of info now missing....
Any advice really appreciated :0
ps, I backed up the backup into another directory (I think)
Click to expand...
Click to collapse
YOu can check if the back is still on the computer
C:\Users\*Username*\AppData\Local\Microsoft\Windows Phone Update
If theres a folder in there then thats the backup ... now as for Zune not restoring it maybe it's because Zune doesn't see it as the phone that backup was created from.
Only other way that you could've restored was using the Cabsender or a type of W7Backup but those don't work since Microsoft hasn't updated the update tool to that of the new Zune.

Tachi91 said:
YOu can check if the back is still on the computer
C:\Users\*Username*\AppData\Local\Microsoft\Windows Phone Update
If theres a folder in there then thats the backup ... now as for Zune not restoring it maybe it's because Zune doesn't see it as the phone that backup was created from.
Only other way that you could've restored was using the Cabsender or a type of W7Backup but those don't work since Microsoft hasn't updated the update tool to that of the new Zune.
Click to expand...
Click to collapse
Hi Tachi,
Thanks for your reply ..... I had just done the following before I saw your post....
"OK, resolved .... I think.
The file that was in C:\Users\UserName\AppData\Local\Microsoft\Windows Phone Update was removed when I connected the phone. Luckily I copied it.
Dropped it back into the folder above, restarted Zune and now its there.
Just restoring.
So, moral of the story is back up your backup. "
Just got to the end of the (very short) restore process and got an error, didn't restore.
Restarted phone and try again.
Failing that, will try and restore using the Cab Sender app from here http://forum.xda-developers.com/showthread.php?t=1346276

Same error code again, 801812E0

Related

SMS folder empty but showing 27 unread

I have a problem with my SMS folder.
It is showing that I have unread messages but the folder is empty.
I know I have recieved messages that I have not read.
Is there a way to read them/export/import them with something else before I hard reset to fix the problem?
Where are they stored and in what format?
Thanks.
Clean Mail
mindracing:
If you have restored a backup file using Sprite backup recently this would result in you seeing the read/unread SMS/Email messages without physical data... the only fix that they have come up with is a program to reset all data in your poutlook database, unfortunately erasing your data for good EVEN your email accounts that are present. Their file is attached and is to be ran on the PPC... KNOWING that it will RESET your Pocket Outlook to "factory" defaults, but in turn solve your problem. I think that there was a program to backup SMS messages, maybe you could look into it and see if it helps you before erasing them?
If you have not restored from a backup recently - I cannot help for I do not know.
- Cheers
Thanks,
Yes I have restored from a back-up.
Thanks for your help.
Hey
I have found I have the same problems myself (its why I dont use xBackup). However if your backup file was made with Sprite Backup then simply install the latest version on your device, then load it and open the backup file from the program (even if its self extracting). It will use the new restore functionality that fixes the problem. (After restoring the raw messages it 'patches' them.)
If your backup was made in a different program then your probably not going to be able to get the messages back easily or at all. The best option here is to simply manually copy them by hand if you can access them at all. I tried the ClearMail program once when I had a poor backup and it cleared everything but the bad texts!! Needed a hard reset. You can try using programs such as "SMS Cool!" and "Jeyo Mobile Companion" but I got connection error messages when I had a corrupted inbox.
Ash
Sprite backup...
tomlow1 said:
Hey
I have found I have the same problems myself (its why I dont use xBackup). However if your backup file was made with Sprite Backup then simply install the latest version on your device, then load it and open the backup file from the program (even if its self extracting). It will use the new restore functionality that fixes the problem. (After restoring the raw messages it 'patches' them.)
Ash
Click to expand...
Click to collapse
I had the same problem restoring emails and SMS from sprite backup files myself until I upgraded to version 3.13. Seems like the problem has been resolved.
If you have your original backup files, the latest version should patch the mail database correctly and allow you to view the restored SMS.
Hope that helps.
FYI, WM2003SE is using this app Tmail.exe for the SMS. It is located in /Windows directory.
i had this when i used x back up and no matter what i did when i tried to text i would set it to use sms account but it would still try to use activesync account, so i restored an even older back up then restored the one that went funny and it worked fine. its done that twice and thats fixed it both times
Cleanmail fixed my problems.... but no I have no MMS database/inbox
anyone know how to rebuild it ?
thnx
mms after backup
I had this prob a while back when upgrading rom. I was unable to open mms App. Problem was when active sync runs it copied old files. if you delete the "mms ua" folder that is saved in my docs, uacontents. this gets rid of any messages you had b4 but you will be able to get into app.
hope this helps
solved it by restoring MMS folders from a backup..
Never loose your SMS again
You can save all your SMS/MMS onto your Storage Card. http://xpocketpc.fw.hu
really looking forward to an import feature
and please make that program work from Storage card !
it will also be more logical to run from storage card when you add "inport" feature ... than it can be used as backup/restore.
Bugfix Storage Card running.
I'm working on it.
AlCapone said:
and please make that program work from Storage card !
it will also be more logical to run from storage card when you add "inport" feature ... than it can be used as backup/restore.
Click to expand...
Click to collapse
I'm using Sprite Backup 3.1.4 and still I experience this kind of problem (error in messages specially in Activesync emails) every time I restore my backup.
Is there a way to fix this or is there a newer version of Sprite Backup?
I don’t know which backup tool is better. SunnySoft or Sprite backup?
Use spriteback to backup anything except messaging and use sunnysoft or dopod SMS backup to backup messaging.
Let us wait for the sprite team to release their version 4 of sprite backup
double_ofour said:
Let us wait for the sprite team to release their version 4 of sprite backup
Click to expand...
Click to collapse
no, you should go and report it , they promised a fix as early as november last year.... if more people ask, it will eventually be done...
releasing "new version" befare the current one is working is like saying " ok what I bought is not working as advetised, so now i give you more money to fix that bug and buy version 4, meybe now you will deliver ?"
AlCapone said:
double_ofour said:
Let us wait for the sprite team to release their version 4 of sprite backup
Click to expand...
Click to collapse
no, you should go and report it , they promised a fix as early as november last year.... if more people ask, it will eventually be done...
releasing "new version" befare the current one is working is like saying " ok what I bought is not working as advetised, so now i give you more money to fix that bug and buy version 4, meybe now you will deliver ?"
Click to expand...
Click to collapse
Um.. well you have a point.. you can blame sprite if they released a new version and they wanted us to pay again for upgrade then i think its against the law.. ill try to contact sprite.. btw, does the problem on messaging is writen on their website telling that "warning: this current version of sprite is still sh!t in restoring messaging"??
no they do not warn people
and : Sprite backup does NEVER restore MMS contents correctly on blue-angels. (they know and confirmed it)
AND:
if you try to restore only SMS or any other single DB, then the new, blang MMS DB will be corrupted and useless.
They know that too.
LOL.
No they don't have any warning in their website. the only thing you can see in their web site are:
Features
Benefits
BUY NOW
And no trial although they have this "Instead of offering a trial version, we provide a 30 day Money-back Guarantee. This is because we do not expect users to evaluate the application by removing all their data and then restoring it."
I will try to help!...

[Q] Backup and restore not quite working?

Hey, after i updated to 2.1 i attempted to restore alla my data I had previously saved with the built in SE Backup and restore. When I open my contactbook no contacts appear, if I click on Favorites though there are 6 contacs as it should be. If i go in to the message app all my messages are still there, with contact names and numbers displayed, even though my contactbook shows no contacts?? Sort of like the contacts are there but won't display...
Also no applications were saved =(
Did this happen to anyone else? Anyone got a fix?
Thanks in advance
Hey !! i believe that you must have used the old version of backup and restore !!
SE has released a new version of backup and restore, with backing up market application and stuff !!
well.. this info may not be of any use to u know as u are already in 2.1..
But as for me, who is still in 1.6, I downloaded the new backup and restore and installed in 1.6 it has got market backup, etc...
may be to all those who are going to update to 2.1 by using the flash method from XDA must use this to backup ...
http://w ww.sonyericsson.com/update/backupandrestore/xperiaX10?lc=en&cc=gb
And it is always nice and better to restart from ur phone once u finished the backup !! hehe just my advice !!!
I restored my Contacts successfully. Here what I done
1) Reset to factory default
2) After the phone restarts I did not do any setup. I skipped all including email and contact setup.
3) Left the phone idle for 30 mins so things could settle.
4) Went to Backup and Restore and selected only Contacts and call log (No messaging or other Stuff)
5) Done. After 99% it says it done but my contacts got restored.

[Q] HTC Mozart backup and restore ...

I want to reset my HTC Mozart (Mango 7.5) for some reason but want to take a backup of the entire phone so can restore after reset. I've Zune 4.8 on my PC.
Any idea how? I could find any option in Zune or in phone to take backup.
cheers...
Hi,
If I understand your issue correctly then you want to do a full backup before fiddling with your phone.
This is possible via the WP7 Backup via Zune (although not officially supported, there's a great application for that purpose: http://forum.xda-developers.com/showthread.php?p=14258464#post14258464).
You only need the correct DLL (see links in the topic) and the Windows Phone Support Tool.
The backup process using this tool is straightforward and contains ALL data (SMS, contacts, you name it ).
However, you can only restore 100% of the backup - e.g. there's no possibility to integrate the SMSs you received after creating the backup.
You will also end up with the applications and the WP7 version that was installed at the time you created the backup!
If you are looking for means to backup your data now and restore them to a different WP7 version or different installation, then I have to disappoint you for now - there is currently no possibility.
But there are people working on it
hmm, thanks for the link and information but seems like I'm not that much guru
I would wait for some easier solution and will do the backup manually.
cheers ...

Zune Backup, restore only some parts

Hi all,
I'm getting acostomized to my wph7 HTC mozart, but there's always a but...
Doing complete backups using cab sender is fine so far but i need to restore only part of those backups. Has anyone been able to achieve anyway to open those dat files saved on the windows phone update folder that the backup is placed on.....

TWRP Mistake

LG G3 running Android 5.1.1 and TWRP 2.8
I made a backup using TWRP, connected my phone to my PC, and dragged and dropped the backup folder from my phone to my PC. I then deleted the backup from my phone and did a factory data reset. I put the backup back onto my phone by dragging and dropping, tried to use TWRP to restore the backup, and realized I had made a mistake. I very rarely mess with backups on my phone so it wasn't until later that I found out I wasn't moving the backup to my PC in the proper way. Is there anything I can do now or am I just SOL? I did a quick search but didn't come up with any clear answers. The backup folder I put on my PC is 8 GB but from what I read I'm missing files from the backup because of the way I put it on my computer.
14G3 said:
LG G3 running Android 5.1.1 and TWRP 2.8
I made a backup using TWRP, connected my phone to my PC, and dragged and dropped the backup folder from my phone to my PC. I then deleted the backup from my phone and did a factory data reset. I put the backup back onto my phone by dragging and dropping, tried to use TWRP to restore the backup, and realized I had made a mistake. I very rarely mess with backups on my phone so it wasn't until later that I found out I wasn't moving the backup to my PC in the proper way. Is there anything I can do now or am I just SOL? I did a quick search but didn't come up with any clear answers. The backup folder I put on my PC is 8 GB but from what I read I'm missing files from the backup because of the way I put it on my computer.
Click to expand...
Click to collapse
There are tools to restore files even after a factory reset. Try those to restore your backup you deleted on the phone.
Augustoandro said:
There are tools to restore files even after a factory reset. Try those to restore your backup you deleted on the phone.
Click to expand...
Click to collapse
I tried apps on my phone from the play store and apps on my computer that require the phone to be connected to the computer. I wasn't able to find the backup that had been on my phone. Luckily, I had transferred all of my pictures to my computer before the factory reset so really all I have to do is spend the time getting all of the settings and apps back where they were and I didn't lose anything very important. Thanks for the help though. That was a good idea.

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