Hi all, So when I first got my prime their were two rubber stoppers in the docking ports on my prime. I got one out but the other was stuck. I fiddled with it for about an hour and finally gave up. I figured I didn't need as I have not purchased the dock. Until now....for the gps extension kit. Does anybody have any ideas on how to get it out???
Well....no replies........anyhoo....I fixed it. If anyone else has this problem, get a staple. Bend it to make it straight. And wedge it behind the stopper. Worked like a charm!!!
Lonely thread, I feel your pain.
Sent from my tf9001 with XDA XD.
Contact ASUS service center for help and you will not lost the warranty.
i used tweesers, you might also try a paperclip (larger, easier to hold on to) just bend a hook in the end with pliers...
worst case scenario you might be able to use one of the tongs of a fork, just be carefull not to scratch the screen or back of the case!
Glad to hear you got it out. Those suckers can be a pain to remove sometimes.
I used a wooden toothpick to get those rubber feet out.
With the right tool you should be able to get the rubber stopper out. A dental probe with a hook on the end would be ideal. If you can't get one, try to fabricate something similar, such as a paper clip or needle with a hook on the end. Use needle nose pliers to hold it and to work it out.
Thanx for all the replies everyone! I got it out using a bent staple.
Related
OK, I've gone and done a embarrasing thing ;o)
had the top of the stylus bit unscrewed. put the bottom bit in the holder on XDA, and it appears to have dropped down!
no amount of prising with screwdriver etc can get it out ;(
Any suggestions for how to get it out?
Disassemble etc?
Thanks,
Ben
I did the same thing, I got a small jewellers screwdriver and pushed it down while exerting pressure to one side, it took a few pulls but it got there gradually. The best thing would be if you can find something longer than the top part of the stylus with the same thread and screw that in, since it happened to me I went to a local engineering place and they sold me a piece of threaded bar that does the trick.
thanks - is there any danger of affecting the circuitry if I start poking?
its just, i was looking at the XDA internals photos, and there doesn't seem to be a proper seperator?
I'll try a small screwdriver..thanks
bwgames said:
OK, I've gone and done a embarrasing thing ;o)
had the top of the stylus bit unscrewed. put the bottom bit in the holder on XDA, and it appears to have dropped down!
no amount of prising with screwdriver etc can get it out ;(
Any suggestions for how to get it out?
Disassemble etc?
Thanks,
Ben
Click to expand...
Click to collapse
I used the plastic top of a 3 in one stylus I bought (and discovered was a lot of rubbish because the reset pin was too big) and trimmed down the plastic, attached it to a piece of tube, and stuck it in, screwed it onto the bit in there and pulled it out.
ruined a stylus though.
..Chuck..
I can be so stupid sometimes.
Went and did what you did Chuck, but forgot to attach the tubing or any means of getting it out
Gonna try a tiny dab of glue...
I did the same thing on the Xda II. Unfortunately the narrower stylus makes it even harder to find a suitable tool
Found that the (plastic) end of a children's small paintbrush was just the job!
Can't get it out now
Does anyone know what screwdrivers I need to disassemble XDA?
It looks like a standard straight one, and a torx one of some size?
@tabbycat: Where did you get the XDA II?
Same thing happened to me: I just gently banged the tip of the antenna on the table. Dropped right out. But then maybe my stylus holder has become quite loose...
bwgames said:
Can't get it out now
Does anyone know what screwdrivers I need to disassemble XDA?
It looks like a standard straight one, and a torx one of some size?
Click to expand...
Click to collapse
T6 torx driver and standard slot driver did mine.
tabbycat said:
I did the same thing on the Xda II. Unfortunately the narrower stylus makes it even harder to find a suitable tool
Found that the (plastic) end of a children's small paintbrush was just the job!
Click to expand...
Click to collapse
yes i would also like to know this :| unless you are an o2 tester?
Hey guys and girls. I have a 8525 and the tip of the stylus broke off my phone while I was trying to remove it. Now the stylus is stuck in the phone and I need assistance in removing it without opening the phone.
Remember only the plastc tip on the end broke off. I tried tweezers but they were too large. Suggestions please.
Try an unfolded paperclip. If you can see the tip but still can't get it out, I would try some superglue on the end of the paperclip and put it on the tip until it sets...
Rif_Luna said:
Try an unfolded paperclip. If you can see the tip but still can't get it out, I would try some superglue on the end of the paperclip and put it on the tip until it sets...
Click to expand...
Click to collapse
I agree that a spot of superglue on the end of something is probably the way. Though personally I'd take the back off to remove it. I think a paperclip might be too thin and a bit hit or miss - but if you are not short of time then maybe you can spend the day fishing for it!!.
Just so we know where it is lodged - it is stuck in the white clip in these pictures (taken from another thread with a slightly different purpose).
http://forum.xda-developers.com/showpost.php?p=1206800&postcount=35
One thing you MUST avoid if you use a spot of superglue on a rod of some sort is hitting the rubber block on the way up the silo. If you touch that with superglue it will stick fast and will likely unstick the block if you try to pull it out again. If you use this technique it would be VITAL to keep the rod you are inserting against the back side of the slot to avoid hitting the rubber block.
Mike
Mike
Okay guys. Thanks for the advice. I'll let you know my results. Also only the tip of the stylus broke so I don't have to worry about the rubber pad. In fact, the rubber pad is what is keeping the stylus in the phone because I could never get a good enough grip to get past it.
Success!
What's up fellas? I have finally went to work and got the stylus removed from my phone. I used a very small screwdriver to slowly pull it out and did not need crazy glue, a safety clip or to take the phone apart.
Thanks for all the assistance. I have included a picture of the stylus so you can see where it broke. The picture is with it extended, but remember it was compact when it was in the phone.
Peace, love and sex!
addicus said:
What's up fellas? I have finally went to work and got the stylus removed from my phone. I used a very small screwdriver to slowly pull it out and did not need crazy glue, a safety clip or to take the phone apart.
Thanks for all the assistance. I have included a picture of the stylus so you can see where it broke. The picture is with it extended, but remember it was compact when it was in the phone.
Peace, love and sex!
Click to expand...
Click to collapse
Well done!
.... and I had misunderstood! I thought it was just the little greyish pointing tip that was stuck in the slot. Obviously the part that came off was at the opposite end. Not that it matters now
Mike
Mine broke like that on my old wizard, and the broken off plastic was still inside the stylus body, so there was nothing to grip. It was still in warranty, and I didnt want to have to send it off, so I had to drill into the stylus, and then stuck a small screwdriver through the hole and worked it out.
jez83uk said:
Mine broke like that on my old wizard, and the broken off plastic was still inside the stylus body, so there was nothing to grip. It was still in warranty, and I didnt want to have to send it off, so I had to drill into the stylus, and then stuck a small screwdriver through the hole and worked it out.
Click to expand...
Click to collapse
Finding a drill long and skinny enough to accomplish that must have been difficult. Granted I also have a Wizard (8125) and the stylus opening is slightly more accessible. I think that is a great option if it occurs again.
this happened to me on the same exact phone.. I used a paperclip and a lighter.. I heated up the paperclip with the lighter then pushed it into the plastic that was left in the broken end in the phone.. waited a few moments for the paperclip to cool down then simply pulled it out.
worked great.
addicus said:
What's up fellas? I have finally went to work and got the stylus removed from my phone. I used a very small screwdriver to slowly pull it out and did not need crazy glue, a safety clip or to take the phone apart.
Thanks for all the assistance. I have included a picture of the stylus so you can see where it broke. The picture is with it extended, but remember it was compact when it was in the phone.
Peace, love and sex!
Click to expand...
Click to collapse
well i guess it a issue ..8525 so i found easy way a toothpick fits righ in and conforms to the shape...
Hey Everyone.
While sitting on my living room floor, I dropped my Prime & Dock from about a foot high onto the carpet. Murphy's Law: Gravity will always exert a greater force on the weakest part of your device. The Prime landed on the charging connector. I thought for sure the wire itself would be kinked up and broken (My mind is racing: "can I get a new cable from somewhere in less than 18 hours?! Argh!") As it turns out, the cable was fine, but the port itself was broken.
The little plastic comb that separates the upper pins from the lower pins was broken and had fallen out. I figured I would have to send the dock into Asus to be repaired one way or another, so I thought I'd take a stab at a repair. I used my smallest two flathead screwdrivers (PC-repair sized) to gently bend the upper pins further up and the lower pins lower down. I describe how little of an adjustment I'm talking about here- it has to create just enough room for you to slip the comb piece back in, but not be so much that the charge wire won't flatten them back down when you first connect it.
To make the comb stick, I used the smallest imaginable amount of superglue at either end of the comb piece. It seems the plastic is a little thicker there and there aren't any pins (that might get coated with glue) at the very ends. I used small needle-nose pliers to insert the comb and held it tight for a few seconds. I then put the dock in position so that the comb was facing straight up, so that gravity (grrr) wouldn't pull the comb piece down out of perfect vertical alignment while the glue cured. I left it overnight just to be safe.
Next morning, I plugged in the power connector and all was well. I've probably plugged and unplugged it 20 times or so now, and it feels reasonably solid. Mind you, I have NO doubt that this fix is temporary. The second I trip on the power cord or forget to be gentle with the device that superglue is going to let go. At that point maybe I'll send the dock off for repair. I just couldn't part with it this early on, knowing Asus is dealing with about a zillion more important fish to fry right now.
So, If you happen to have the same problem- give some glue a shot. It worked for me!
Kudos! I can't ask you to recreate and photo lol
But if anyone else runs into this, please take some macros of the process to give people a good idea of just how much bending of the pins is needed.
Naturally. I thought of taking pictures the next morning after everything was working again.
If the comb breaks out again, I'll probably attempt one more repair before I send it to Asus. If and when that happens I'll post up some pics.
As far as the bending of pins, I just pressed gently and tried to insert the comb piece with pliers. If it seemed too difficult to do with glue on the broken piece, I just set it down and pried on the pins a bit more. I guess if you looked at them, you would have been hard-pressed to tell if they were any wider than normal. The telling fact was being able to slide the broken piece back into the pins fairly easily. Once I could do that, I actually applied the glue, inserted the piece, and let it set up.
Hi all,
Today I suddenly noticed a click sound when putting my keyboard on the side and I found out that the case on the side of the hinge would come apart with little force.
It is easily replicated when you push the hinge push the hinge to the bottom and while holding the back case.
The problem is shown on the video below,
http://youtu.be/XS9zTEvvbzk
now, is it normal ? it seems like there are no screws holding that part together so it seems like it is bound to happen!
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For the Fix
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Just curious, how long have you had the dock? And how often do you connect and disconnect the prime from the dock?
My guess (and it's just a guess) is that the chassis on the edge uses snaps to keep the plate seams together. If this is true then it could be that something caused the snaps to break.
From what you're showing in the video, it definitely does not seem normal to me. I'm really hesitant to reproduce the issue with my own dock, so hopefully someone else in the forums whose had experience opening up the keyboard will provide some insight. In the meantime, if I were you, I would avoid any actions that would forcefully pry apart the chassis edge like that; it could aggravate the problem.
like i said, I barely need to use any force at all, just a a very small push.
I also figure out that the position of the hinge makes a difference as well.
If the hinge is in the "closed" position (imagine tablet docked with screen closed), it will not snap open.
it's when the hinge is opened up, the problem appears.
oO_SwooP_Oo said:
My guess (and it's just a guess) is that the chassis on the edge uses snaps to keep the plate seams together. If this is true then it could be that something caused the snaps to break.
From what you're showing in the video, it definitely does not seem normal to me. I'm really hesitant to reproduce the issue with my own dock, so hopefully someone else in the forums whose had experience opening up the keyboard will provide some insight. In the meantime, if I were you, I would avoid any actions that would forcefully pry apart the chassis edge like that; it could aggravate the problem.
Click to expand...
Click to collapse
Anyone ?
just a yes or no so I can try to return it !
babadudu said:
Anyone ?
just a yes or no so I can try to return it !
Click to expand...
Click to collapse
Two weeks ago I started having this same problem. The slightest pressure pops it right back together. I don't know that I'll bother to return it. I would assume there is a good chance they all do, and that it may have something to do with the way we insert it and remove it from the dock.
I just noticed this problem the other day. It does it about half way when opening or closing. Kinda like the pins of the hinge push it open just a little.
Sent from my Transformer Prime TF201 using XDA Premium HD app
looks like it's not just me then, i am baffled that they didn't design screws to keep it together......
I have the same issues. The dock is generally just not well made. the back panel is too flexible, it pops open at the edges, and Ive noticed the hinges have gotten looser, and have a dead spot now, where the tablet can flap back and forth, similar to most laptops.
Same problem here. Just went to the shop on saturday and they sent it to Asus. Don't know yet, what happens.
Bought the prime about 10 weeks ago, so they don't want to exchange it without sending in here in Germany. I just wish there'd be ASUS-stores like Apple stores, where this would have been handled more easily...
As someone who has taken their dock apart to see what makes it tick i know there are several hidden screws inside the dock part of the keyboard (under a black sticker, hard to see or find if your not looking) that help hold the hinge together. i found my screen protector was adding pressure on the dock and removed some of the material so everything fit better tho after doing what i did i dont really recommend it to others.
I too am rather unimpressed with the construction of the dock however im not going to worry too much about it, if it gets too flimsy for my liking ill just take it apart again and tighten things up again.
I had this once but i just pressed it toghether slightly and it never happened again.
Pileot could you make a small video or take pictures of the screws you did tighten to make it better?
This just happened to me last night and I'm very deeply saddened.
I take the tablet out of the dock about once every two days, Max. I've had the dock for 12 days now. C1OKA to start the S/N. Amethyst. Bought it from Amazon 3/2.
No screen protector, no added weight. I noticed it happened when I grabbed the dock with the tablet open by the Asus sticker on the keyboard, with my hands on both side of the touchpad.
Entire backend popped open, both hinges, and alongside the bacl under the tablet slide.
Im going to see if Amazon will take it back and exchange otherwise Asus will get my backend fixed.
Any ideas to those of you who have opened it that will keep it in place? i don't want to put tape on it. But i understand the weight of the tablet in the dock fully extended changes the center of gravity putting more pressure on the bottom of the dock and if it only has tabs that is the reason it is popping open.
No breaks cracks scratches damage of any kind.
I too have a clicking dock.
Got the same problem with mine. It's only a month old and it seems to be the way I hold it whilst docked. I tend to hold it one handed by the black sticker whilst opening it with my left hand. Gonna send it to asus for a repair as it seems the catch as snapped. ANOTHER desgin floor.
Is there not a screw underneath the rubber ?
Sent from my Transformer Prime TF201 using xda premium
My docking station was also having this issue. THere's screws under the rubber feet of the dock. I had to tighten both screws near the hinge down and that resolved the hinge splitting. Who knows if it'll happen again, but it's a pretty simple fix.
Hi,
No issues with the dock whatsoever, however I did notice that at a 45degree angle the prime just closes by itself. Not sure if it was like that from the beginning but it seems like opening and closing does loosen the hinges hold a bit.
Anyone experienced this?
Hinge FIX
I meant to write this a few weeks ago.
So I have a C3 keyboard....My C1 from Amazon worked great for 13 days...then it "popped" at the hinge and i was like...oh ****...
In the pictures you can see where it pops and the hinge came apart.
What I found was the little old chinese lady who put these together on that specific day must have had a serious case of Arthritis....when i examined underneath the rubber feet, both screws on both sides were completely unscrewed. I got the right sized 6 star driver, popped the hinge back together (especially underneath the hinge-release area in the middle of the keyboard), and screwed them in but didn't overtighten. I checked to make sure the dock wouldn't pop out again by placing tablet in and holding it on both sides of the trackpad and it didn't pop open. Voila! Put a dollup of rubber cement on pads, stuck them back on, and let it dry. Happy again! I hope this works for you guys.
edit: screws are Phillips head, not 6 star. opened rest of dock with 6 star (not necessary for this fix); sorry for confusion. PS super glue works well too if no rubber cement
Your images are dead.
And they're back.
Perfect, thank's a lot. I had the same problem, and your solution worked 100% for me as well.
I have had my Ultra Z since January. Zero problems, but this morning I removed my USB charger at work and a rubber gasket (see pic) fell out. Now the door does not close properly. I have the gasket and tried to work it back in but it would not go. There is a small tab and I cannot tell if it goes up (towards the screen) or down. I think I can get it back in with a toothpick or similar but want it to stay (and not lose it) and for it to re-seal the door properly. Not being able to close the USB door is a BIG deal to me.
I had been meaning to get a docking charger but bought some from China and they were crap. Guess I'll have to break down and get a real DK30.
The o-ring goes on the door.
Tab to back by the looks
Glue it back? What kind of glue?
Sent from my C6833 using XDA Free mobile app
mknewman said:
Glue it back? What kind of glue?
Sent from my C6833 using XDA Free mobile app
Click to expand...
Click to collapse
Try crazy glue very very small amount and please let it dry fully before putting the cap back into the phone!!!
Jammol said:
Try crazy glue very very small amount and please let it dry fully before putting the cap back into the phone!!!
Click to expand...
Click to collapse
Thanks Jammol. I'll try to figure this out. When I place it in the position it appears to belong in (now that I look closely I can see the small tab indention on the cap) but the part is so small I cannot even handle it with my big fat fingers, and don't really have a magnification station and stability setup to do it.
Big question is for the people who have had the cap break off, is there a source for the whole cap? Is it possible to install without taking the whole phone apart? Would it make sense to just throw it away and forget it was there?
mknewman said:
Thanks Jammol. I'll try to figure this out. When I place it in the position it appears to belong in (now that I look closely I can see the small tab indention on the cap) but the part is so small I cannot even handle it with my big fat fingers, and don't really have a magnification station and stability setup to do it.
Big question is for the people who have had the cap break off, is there a source for the whole cap? Is it possible to install without taking the whole phone apart? Would it make sense to just throw it away and forget it was there?
Click to expand...
Click to collapse
I don't know what part of the world you are in but you can check these out. Couple folks have bought them:
http://www.ebay.de/itm/Original-Son...zer_Ersatzteile_Werkzeuge&hash=item2339fdd95e
I say just replaced the entire cap with one of those and call it good. Mine is experiencing the same thing, tearing off little by little. I think that is where water might be getting into my phone, but I'll be replacing the phone soon anyways. Just not sure what to get yet.
I have not gotten mine wet yet other than rain in my pocket but the lines are much better with the cap on than removed, and I'd worry about the edge material getting pulled off the rest of the phone. I appreciate the ebay refrence and will try to find a US version. So is there a way to remove the old cap without breaking it off internally and having the tab rattling around inside?
I ordered a couple of the caps and a magnetic charger off thEbay US, but seller was in Spain so it will be a while. Crappy design trying to get rubber to adhere to plastic.
Does anyone know how to safely remove the old one? Just yank? slip something very thin in to try to get the tab to ride over the notch?
Thanks,
Marc
Super glue is what bonds o-rings to other materials because of the greasy slippery surface. Mine has also come loose. Contact glue, industrial glue or anything else wont bite on that thing because of its chemical resistance that the o-ring has.
try to get a hold of a bottle of Loctite 401 meanwhile if you can't wait for the parts
http://www.ebay.com/itm/LOCTITE-401...Instant-Adhesive-Super-Glue-20g-/121407567300
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Apply with a pin or paper clip I take it?
SÜPERUSER said:
Super glue is what bonds o-rings to other materials because of the greasy slippery surface. Mine has also come loose. Contact glue, industrial glue or anything else wont bite on that thing because of its chemical resistance that the o-ring has.
try to get a hold of a bottle of Loctite 401 meanwhile if you can't wait for the parts
http://www.ebay.com/itm/LOCTITE-401...Instant-Adhesive-Super-Glue-20g-/121407567300
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Click to expand...
Click to collapse
mknewman said:
Apply with a pin or paper clip I take it?
Click to expand...
Click to collapse
mmm something like that I dunno really.. I've yet have to figure this out myself lol. Use your imagination! :laugh:
At my moms work when I was young they had superglue bottles from loctite with really tiny metal pipes attached on them I wonder what loctite model that is. They could be used to do any precision work!
So it's possible to get the new one in properly once I get the old one out? From this picture it appears the new tab should slide in but I'm worried if you have to tug hard to get the old one out.
SÜPERUSER said:
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Click to expand...
Click to collapse
calm down...just pull on it. You won't break anything
edit: its no big deal to get the new one in
Great! Thanks, that's a relief. I'll let ya'll know how it goes when I get it. May buy a few extras too.
I got the replacement parts from thEbay tonight. Pulled on the old one and it came right out. Took 2-3 tries to get new one in. Tether was bunching up. Turns out if you hold it at about 45 regress it goes right in.
Thanks for the help everyone.
Sent from my C6833 using XDA Free mobile app
gutted!
I am so gutted i didn't see this thread before I sent my phone to Sony for warranty repair.
My gasket didn't fall off, it started to come unstuck so was hanging off and when closing the lid the gasket would unroll and the lid would open.
I sent it to Sony as I think this is there fault. The gasket should stay attached for the duration of the warranty.
They want to charge me £55 for repair, handling and shipping!! I have had my claim escalated and now they say 'upon further inspection the device is bent'!! They are willing to send it back free of charge should I not want to have it repaired...... But should I now expect the device they send back to me to bent when I know full well it was in near perfect condition when I sent to them?!?!
The bottom line is follow instructions from this thread. DO NOT send your phone to Sony.
Sony use 'authorised repair centres' so they don't even know what is going on with your device and the trust you put in Sony to give your device to a respected engineer is misplaced.