Just take a look at this Video and cry with me. I dropped it from an about one meter high table in my university - on carpet. Well, now it looks kinda greenish, and the colors are all effed up. Sometimes there are more colors, sometimes less (depending on the way I bend and twist my prime).
No warranty will cover this. But maybe I can fix it? If yes, how?
Edit: I've attached the wallpaper used for your reference
Appears the screens ribbon cable came loose. You see the same thing when a PC'S monitor cable comes loose from the video card. You could take it apart and fix it but that should be covered under warranty just don't say you dropped it.
Did you get ADH coverage? It covers drops and screen damage. If not maybe look into square trade?
FYI, I had a roocase executive cover on my tab when it dropped from my dresser to carpeted floor and it protected perfectly.
What, theandies, no cool story bro? got sick of that played out phrase already?
Agree warranty will cover say it just happened with normal use....
Sent from my HTC Sensation using XDA Premium HD app
boakesm said:
Agree warranty will cover say it just happened with normal use....
Click to expand...
Click to collapse
To bad that there is a very tiny crack on the edge of the screen - I'm pretty sure they won't cover that. Guess I'll try to open and fix it.
jordanmw said:
What, theandies, no cool story bro? got sick of that played out phrase already?
Click to expand...
Click to collapse
Cool story bro.
You know what I'm sick of? Idiots that complain about the Prime all the time. If you're unhappy with it sell it and get an iPad.
shoulda got square trade accidental on it..
Before you start to brea-- err.. I mean, "open" your TP, take a look at the following TP teardown link:
http://www.anandtech.com/show/5286/asus-eee-pad-transformer-prime-teardown
This'll give you an idea of what to expect and how best to disassemble with any hope of successful reassembly.
One important quote from that site, "... You'll need a heat gun to warm up the glue to get the bottom to pry apart. Proceed at your own risk, while I was able to put the Prime back together after all of this there's a high risk of damaging your beauty..."
all op needs to due is look at Erusman teardown thread or Buxthda links in signature. there's already videos made here by members on how to do it. Heat gun wasn't needed. Anandtech teardown is still good to look at though to know where everything is at once you open it up. its actually pretty easy to disassemble and assemble again. Just don't go rushing it.
theandies said:
Cool story bro.
You know what I'm sick of? Idiots that complain about the Prime all the time. If you're unhappy with it sell it and get an iPad.
Click to expand...
Click to collapse
You know what everyone is sick of.... their Prime not working properly. Oh except for you, who either got a glowing bit of perfection from asus while the rest of us got the normal prime, OR you are such an extreme fanboy that you are denying it's failures to yourself.
Oh, and I hate apple with a passion and just WANT AN ALTERNATIVE!
Am I unhappy with my prime? No, it is a great device for SOME uses/users. I just want the device that they promised.
jordanmw said:
You know what everyone is sick of.... their Prime not working properly. Oh except for you, who either got a glowing bit of perfection from asus while the rest of us got the normal prime, OR you are such an extreme fanboy that you are denying it's failures to yourself.
Oh, and I hate apple with a passion and just WANT AN ALTERNATIVE!
Am I unhappy with my prime? No, it is a great device for SOME uses/users. I just want the device that they promised.
Click to expand...
Click to collapse
You're just not worth it. See ya.
Amidst the flames a few rise to actually help lol j/k, but really, play nice everyone
Yeah, fixing the cable will be covered under warranty, not the crack though. And I'm not sure if they'd just fix the cable placement and let you get it back with the cracked screen or try and charge you for a full front-assembly replacement. I'm sure you could talk them into fixing just the cable though.
If you're within 90 days of purchase, try getting SquareTrade just in case, you could fix it and still get it replaced at a more convenient time in the future. Fixing it yourself would only take a matter of minutes, you can follow my signature to my compilation of Erusman's thread if you feel like trying. I just wonder how that cracked corner will act actually separating the two halves to do the fix, it'll likely be fine. Try a screen-protector if the glass seems actually loose or if the crack annoys you.
Thanks for the advice, guys. Unfortunately squaretrade never was an option for me, since it is not available where I live. I'll try to talk them into just fixing the cable.
Sent from my HTC Sensation using Tapatalk 2
What type of Gorilla glass do they use on the Prime?
Gorilla glass 1... What difference does it make. One is 0.8 mm thick another is 1 mm. Apart from that they're pretty much identical
Sent from my Transformer Prime TF201 using Tapatalk 2
Related
I saw on a video that somebody could easily tear that kevlar piece out from right under the camera... It looks loose and flimsy, and not well stuck on the back of the phone.
Can anyone confirm this by sticking your nail under the weave right under the camera ? Last thing I want is to buy a phone for 600 bucks and have the back tear up on me after a month.
Fif23 said:
I saw on a video that somebody could easily tear that kevlar piece out from right under the camera... It looks loose and flimsy, and not well stuck on the back of the phone.
Can anyone confirm this by sticking your nail under the weave right under the camera ? Last thing I want is to buy a phone for 600 bucks and have the back tear up on me after a month.
Click to expand...
Click to collapse
Last thing i want to do is to try this for you!!
Sent from my XT910 using xda premium
Well the ability to put your nail under there alone will imply a design flaw.
Lol wut. Where did you read this at?
Any link to that vid?
ianford10 said:
Last thing i want to do is to try this for you!!
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
+1
why would someone do this for you lol....
Fif23 said:
Well the ability to put your nail under there alone will imply a design flaw.
Click to expand...
Click to collapse
Well instead of getting another member to risk knackering there brand new handset why dont you just buy one, give it a go, report back here and if you can get your nail under there and your not happy take it back.
Stop asking other members to do stupid things to there expensive phones.
Sent from my XT910 using xda premium
I think its this video
Watch at around 3:50
shady_lanem said:
I think its this video
Watch at around 3:50
Click to expand...
Click to collapse
In day to day use this is not going to effect the device in any way.
Sent from my XT910 using xda premium
It's not the kevlar back but the plastic covering on the top (camera/flash/speaker) which can be taken off, possibly revealing some screws. Other than that there seems to be no way to open the device.
shady_lanem said:
I think its this video
Watch at around 3:50
Click to expand...
Click to collapse
This request/observation is just hilarious.
Why not take ANY phone and try to jam an ice pick between the edge of the glass and the phone. Hit it with a hammer.... does anything happen?
Or drop any phone from a really tall building, cause I'd hate to spend $600 on a phone and not have it survive something like.
Maybe put any phone in a blender, cause I'd hate to spend $600 on a phone and not have it blend properly.
syntrix said:
This request/observation is just hilarious.
Why not take ANY phone and try to jam an ice pick between the edge of the glass and the phone. Hit it with a hammer.... does anything happen?
Or drop any phone from a really tall building, cause I'd hate to spend $600 on a phone and not have it survive something like.
Maybe put any phone in a blender, cause I'd hate to spend $600 on a phone and not have it blend properly.
Click to expand...
Click to collapse
LMFAO
Sent from my XT910 using xda premium
syntrix said:
This request/observation is just hilarious.
Why not take ANY phone and try to jam an ice pick between the edge of the glass and the phone. Hit it with a hammer.... does anything happen?
Or drop any phone from a really tall building, cause I'd hate to spend $600 on a phone and not have it survive something like.
Maybe put any phone in a blender, cause I'd hate to spend $600 on a phone and not have it blend properly.
Click to expand...
Click to collapse
Nope, it isn't.
If I get a device and the plastic that covers the screws gets detached easily it's a build flaw. If the Kevlar thing gets detached it's a design flaw. If you drop your phone from a tall building or hit it with an hammer it's a flaw of your brain.
It's different.
I wouldn't pick at my RAZR like that anyways.
kholk said:
Nope, it isn't.
If I get a device and the plastic that covers the screws gets detached easily it's a build flaw. If the Kevlar thing gets detached it's a design flaw. If you drop your phone from a tall building or hit it with an hammer it's a flaw of your brain.
It's different.
Click to expand...
Click to collapse
I agree. The guy in the vid didn't use force. Come to think of it the OP didn't really meant to use force and try to open the back cover.
The cover we know is kevlar and durable. The material witch glues it on the phone how durable is it?
Tbh im in love with the back cover of the phone. I'd never put a cover/case on it. I wouldn't want to put one out of need( safe sex suxx )
Obviously, DrUnKenSTeiN is probably the only intelligent human on this post.
Where did anyone here read that I want you to remove the cover or bash it with a hammer ?
All I asked was to see if that thing is flimsy and all I got was raw violence by some members who probably have Attention deficit disorder (syntrix, ianford)
When I asked once if a certain laptop was flimsy, one intelligent human pressed on the lid lightly, checked for keyboard flex, and gave me his opinion.
You may say it's not important for daily use, but so does Android OS or a large screen. A smartphone can be productive without them, but this is not what discussion boards are about.
You may be excused to feel embarrassed, thanks.
Fif23 said:
Can anyone confirm this by sticking your nail under the weave right under the camera ? Last thing I want is to buy a phone for 600 bucks and have the back tear up on me after a month.
Click to expand...
Click to collapse
Just wanted to remind you of what you asked anyone to confirm with there brand new handset.
Maybe this pointless thread should be closed.
Sent from my Xoom using xda premium
Would just like to confirm that the phone in the video DOES have a defect. With all the force in the world I couldn't even get my fingernail under the Kevlar, let alone pry it up. He did it with no effort, like it was hanging off. Mine is sealed so tight (top, bottom and along the sides) you couldn't do anything to it if you tried.
sovrce said:
Would just like to confirm that the phone in the video DOES have a defect. With all the force in the world I couldn't even get my fingernail under the Kevlar, let alone pry it up. He did it with no effort, like it was hanging off. Mine is sealed so tight (top, bottom and along the sides) you couldn't do anything to it if you tried.
Click to expand...
Click to collapse
And the 18th post is the winner (crowd cheers and applause)!
If your phone is sealed then its not something that all razrs got. Seems like a flaw in the specific device.
Its important for guys that have bought the phone and its defective that they wont think that ,this is how the phone is.
sovrce said:
Would just like to confirm that the phone in the video DOES have a defect. With all the force in the world I couldn't even get my fingernail under the Kevlar, let alone pry it up. He did it with no effort, like it was hanging off. Mine is sealed so tight (top, bottom and along the sides) you couldn't do anything to it if you tried.
Click to expand...
Click to collapse
I messed around with 4 RAZR's today at three different stores. I even took out a penny that was scarred and I was not able to even scuff the Kevlar. It's on there on all the edges and sides REALLY REALLY good. And, that Kevlar is REALLY durable.
The one in the VIDEO MUST BE DEFECT.
It keeps getting talked about but I have yet to see an answer is it possible to disassemble the Prime without destroying it? Do you need a special tool?
If someone could do this it would finally definitively tell us the aluminum backing is the culprit for the GPS problem.
XDA is supposed to be full of hardcore techies and no one even has a best guess on this?
I wonder if we could raise some money, purchase one, and send it to iFixIt and let them do the teardown. Those guys are pro when it comes to teardowns.
No one going to risk voiding warranty over something so trivial. Device to expensive to go messing around with it like that. Plus its not our job to do that or we shouldn't have to. That is Asus job. You probably could open it up but its glued shut more than likely. GPS not that big of a deal to mess prime up over.
Its already been tore down before. There are pix in one of these threads..lol
Sent from my Transformer Prime TF201 using xda premium
I'm sure as more prime's come out this month someone is going to open it up.
Never heard of a tablet being glued together do you really think it is?
A dead GPS isnt trivial just because you don't happen to care about it imho..
That being said, I wouldn't crack it open to find out either.
We just need to give asus enough flak to start caring about it.
PrimeTimeBro said:
Never heard of a tablet being glued together do you really think it is?
Click to expand...
Click to collapse
I would bet almost all of them use glue. Especially the thin ones.
Sent from my Transformer Prime TF201 using xda premium
PrimeTimeBro said:
Never heard of a tablet being glued together do you really think it is?
Click to expand...
Click to collapse
Yep, the entire front/screen/digitizer assembling on the iPad 2 is entirely held together with glue. One requires the use of a heat gun to disassemble properly.
vbman213 said:
Yep, the entire front/screen/digitizer assembling on the iPad 2 is entirely held together with glue. One requires the use of a heat gun to disassemble properly.
Click to expand...
Click to collapse
well in that case I guess it is oh well one of the magazines or big techie sites is going to have to do it guess it ain't happening by a xda member.
Everyone's freaking out about the gps its not that big but if it is to some they should return it no one is going to pry open their tab it won't happen
Sokonomi said:
A dead GPS isnt trivial just because you don't happen to care about it imho..
That being said, I wouldn't crack it open to find out either.
We just need to give asus enough flak to start caring about it.
Click to expand...
Click to collapse
I agree, Asus needs the pressure to finally address the issue head on. By trivial I morsel meant not a big enough reason to risk voiding warranty and breaking device. One the back is off, they will know. Then that person out back..lmfao
Sent from my Transformer Prime TF201
for those of you who like to drop your phone in the toilet:
Completely submerged phone in water
http://www.youtube.com/watch?feature=player_embedded&v=7Ama47RGdL4
http://www.youtube.com/watch?feature=player_embedded&v=Ln0daAowdJI
Only a few devices are supported now but as they get started I'm sure they'll include more phones...this thing is amazing, I would pay to have my phone water proofed for around 60 dollars is what is listed on their site.
www.liquipel.com
http://www.liquipel.com/liquipel/
wish they had it for our phones, hopefully soon , wonder if i can call them and see if they can do our phone!!!
I was gonna send my mytouch 4g to them, but then I got the Amaze... now I gotta wait... One thing that's good is that I have a backup phone once I send my phone to them.
I just don't see how that's possible if they don't cover the ports that give access to the inside of the phone.
Considering our ports on our phone lead right into our battery cover and all of our internal components.
nguyendqh said:
I just don't see how that's possible if they don't cover the ports that give access to the inside of the phone.
Considering our ports on our phone lead right into our battery cover and all of our internal components.
Click to expand...
Click to collapse
nano technology, gets everywhere in the phone....1/1000 as thick as human hair.
seansk said:
nano technology, gets everywhere in the phone....1/1000 as thick as human hair.
Click to expand...
Click to collapse
What do you think though? Legit? Doable?
Guess we won't know til we can test it. Lol.
nguyendqh said:
What do you think though? Legit? Doable?
Guess we won't know til we can test it. Lol.
Click to expand...
Click to collapse
its legit, but I don't know if they'll do our phones yet, there's only a small list, iphone a a bunch of HTC's like evo, but not our phone yet, if we call them maybe they'll do it...I don't see why not.
This technology has been in the works for a while. I remember reading about it and seeing videos of it in action a while back, like at least 5 years ago. I'm super excited to see that it's finally coming around!
It's basically a spray, or a vapor, or a liquid itself, that they spray on or dunk the electronics in. It coats literally EVERYTHING inside it. Imagine dipping your phone in thick paint and letting it dry. Same concept but this is a nano thin layer of a clear substance that repels water. Amazing stuff.
I'm definitely going to give it a shot if their site ever loads and I can find out how much it costs. Haha
danielelias said:
This technology has been in the works for a while. I remember reading about it and seeing videos of it in action a while back, like at least 5 years ago. I'm super excited to see that it's finally coming around!
It's basically a spray, or a vapor, or a liquid itself, that they spray on or dunk the electronics in. It coats literally EVERYTHING inside it. Imagine dipping your phone in thick paint and letting it dry. Same concept but this is a nano thin layer of a clear substance that repels water. Amazing stuff.
I'm definitely going to give it a shot if their site ever loads and I can find out how much it costs. Haha
Click to expand...
Click to collapse
costs 60 dollars, but they don't list amaze as one of the phones they support, I'm going to call them right now see if they can do it.
seems cool. waiting for the amaze to be one day available
I have seen some other companies doing the same thing, except with car windshields. It's like a high-tech rainex. Very cool, didnt thing it would be out for phones this soon, but that's incredible! I wonder if you will be able to remove the housing on your phone after it get's sprayed with this stuff, and it still be waterproof upon putting it back together. like nguy said earlier it has to seal off the ports, and dis-assembling it would definitely break this seal.
youngunner-2 said:
I have seen some other companies doing the same thing, except with car windshields. It's like a high-tech rainex. Very cool, didnt thing it would be out for phones this soon, but that's incredible! I wonder if you will be able to remove the housing on your phone after it get's sprayed with this stuff, and it still be waterproof upon putting it back together. like nguy said earlier it has to seal off the ports, and dis-assembling it would definitely break this seal.
Click to expand...
Click to collapse
Yes you can, they did this with and HTC device and there's a video of it on their website on the bottom. you can take off the back, the battery, heck you can dissasseble put it in water and put it back, IT WILL STILL WORK. This nano spray goes into every SINGLE CREVICE OF YOUR PHONE. it is nano technology!!
Sound or heating issues ?
xManMythLegend said:
Sound or heating issues ?
Click to expand...
Click to collapse
This does not affect the phone in any way...its nano...search nano and see how small it is, 1 nanometer = 1.0 × 10-6 millimeters, its at least 1 millionth of a millimeter or smaller... you can see on a ruller how big a millimeter is. does that answer your questions, if won't affect anything, just repel water. if it doesn't affect the conductance between the battery and the phone, it really wont' affect anything else...but call and ask them, i'm sure you'll get the same answer
another video
http://www.youtube.com/watch?feature=player_embedded&v=7Ama47RGdL4
I am guessing that all this does is protect the electronic components from shorting out or corroding if they are exposed to liquids. I also assume that if you submerge the phone, it will still sink and fill with water and you will still get water under the screen and have to dry it out, etc.
Finally, and I didn't read their web site, but does the process void the warranty?
I watched a couple videos on this tested on the iphone and thunderbolt and it did work. i wouldnt want to test it unless i had a backup or something. it would be safe to have just cause though
tedya said:
I am guessing that all this does is protect the electronic components from shorting out or corroding if they are exposed to liquids. I also assume that if you submerge the phone, it will still sink and fill with water and you will still get water under the screen and have to dry it out, etc.
Finally, and I didn't read their web site, but does the process void the warranty?
Click to expand...
Click to collapse
what does this have to do with warranty? how would HTC know?
seansk said:
what does this have to do with warranty? how would HTC know?
Click to expand...
Click to collapse
I asked about the warranty because I had not seen the video on how this is applied to the phone. I have since seen that. So, if that is how it is applied, every phone should be supported soon.
Believe me, I am the same way; How would HTC know? I guess I am just not convinced that the $60 application is worth it. With any phone, i see it as paying $60 for this application, something other than water damage occurs and I get the phone replaced. If I understand this right, now I have to get this application done again for another $60 because my replacement is a different phone.
If not already, this company should be selling their technology to the OEM. I think the Moto Droid Razr already has this or something similar.
I know many of you will disagree, but this is just plain "gimmicky". I would only consider this if I didn't pay for monthly insurance. I am 10x more likely to drop and break the phone than I am to get water damage. I think most people are.
According to their own terms of use, they only warrant/guarantee that they will apply the coating, not that it will work.
Does anyone reading here work at a cell phone store who can say what the most common reason for a replacement is? I'd be curious.
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
lanhikari3113 said:
I wish I didn't have such a perfectionist mind and be crazy about the smallest imperfections, but really HTC, you need to get your **** together. I upgraded to the Evo3D because I had replaced my Evo4G screen 2 times already because of issues with dust and had my hopes very high that by upgrading to the 3D I might finally be able to avoid the problem. Little did I know, I was mistaken. I lurked for many days for some insight into the whole dust situation before even buying the Evo3D and could only find rare occurences so I figured I should be fine. 2 Months later I have one spec of dust. I said okay, its small enough that maybe I can let this one go, but then today I noticed 5 pieces total. This is a quality control issue and I have tried going to the repair center for sprint and they said it was not covered under the TEP plan. What bull****, and HTC wont fix it either. I'm in no mood to fight this issue with them again that this is a manufacturing defect so I decided I'm going to leave the HTC scene. I really regret to even resort to this but I'm very heavily contemplating an iPhone 4, mainly because of the build quality, and the fact that the screens are all on top of one another, there are no open spaces between any of the sheets of glass, therefore there is no room for dust to squeeze its way in there.
If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight. I really love the android community, and it's been very good to me. Thanks in advance.
Click to expand...
Click to collapse
Dude that sucks lol I had a brand new one radio was bad in it.. Sprint swapped it out... With another brand new one.. The new one had one spec of black dust so tiny but you could see it if you were looking annoying lol...
I ended up selling it... I bought another one a few months ago ...
i skimmed through this post... and not one question mark... hirarious
cobraboy85 said:
i skimmed through this post... and not one question mark... hirarious
Click to expand...
Click to collapse
Look at your spelling of hilarious. Are you Chinese?
Sent from my HTC EVO 3D X515a using xda premium
it's the better way to say hirarious
cobraboy85 said:
it's the better way to say hirarious
Click to expand...
Click to collapse
lawh fwen fwy? owaan bang??
"If anyone has any way to get the dust out before I jump ship, or rip my head off, please give me some insight."
I apologize that there was no question mark but I bolded this because I was asking for insight. If thats alright with you of course.
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
kneeldug said:
Let me rephrase this in the form of a question, Alex. (I actually am interested in the answer because I can't read my clock on sunny days due to the dust.)
"I have a forest of pocket lint growing in the upper right corner of my screen. Has anyone successfully remedied this? If so, could you please share?"
Click to expand...
Click to collapse
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
freeza said:
LOL
Have you tried taking a can of compressed air and blowing some into the headphones jack?
Click to expand...
Click to collapse
keyboard cleaner .... win
sent from Evo
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
HTCmoderator said:
What i did was i bought a tool tool lift up the screen
Lifted it out half way to not disconnect digitizer took out dirt then put some adhesive phone tape and put phone glass back in
Vwalla
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Lifted it out ... after getting it super hot to make the adhesive gooey, right? I've actually built an EVO 3D from parts laying around, and other parts I ordered online. I don't recommend anyone else do this, it was brutal, but it works 100%.
The other big lesson I learned from ordering on-line: While the website may say: "Brand new parts" they may arrive and you find they are brand new, but did not actually pass quality standards in the factory! The 3D I built has tiny, hair-line scratches in the digitizer! Most time you never notice, but "Brand new parts" doesn't actually give you the full story.
Sorry, ranting here.
Just my $.02
eXplicit815 said:
I only had this problem with my HERO. Got it replaced for free, no questions asked. Had the EVO 3D since launch-day. Not a single speck of dust under my screen. I'm not sure how people are doing this, but I'm beginning to think it's the way people treat their phones. The HERO I had was bought from a friend. I take VERY good care of all my phones, and never have these problems. I don't even use a case on my phone. At most, a matte screen protector.
But in all honesty, you probably should've sprung for the TEP plan. I recommend EVERYONE getting it. And if you get an iPhone, you CAN'T get it through Sprint. You'll have to buy Apple One Care, which I think turns out to be more expensive (I may be wrong).
Click to expand...
Click to collapse
My phone has a dust spray on the bottom right corner. Been there since I bought. I'm living with it now since it's out of the way and doesn't usually bother me. But I agree that it's terrible that the phone was shipped this way. I do have Sprint TEP plan but been too lazy to go in.
I've had two HTC phones and do really like them but I'm moving to a Samsung next time for sure. Probably replace this before I buy a new one then sell it. HTC phones are beginning to all look too much the same. Time to move on.
I have the cheap $4 (not including the damage loss) TEP but:
1) I don't want to lose my 1.4 bootloader and get a lousy reman unit.
2) since a bunch of updates (thanks, freeza), it has stopped rebooting at random, which was the only reason I got TEP in the first place
I fear that blowing air in the left side (headphone jack) might move the forest (presently in the upper right) downward, not just rightward. I'm tempted to cancel the TEP and just break it open for a proper cleaning.
I think this was a qc issue. My old evo was 100% clean under the screen. This 3d, after fewer months in the same environment) looks like a freaking dryer vent.
Ok, ppl I made a mistake and sat down on my prime for like 2sec.. smh screen didnt crack r nothing but now all im getting is messed up colors and and lines on screen..(it was in the dock with the leather case) I have the Accidental warranty thru Square trade.. Dat would be considered a accident right?? Man dis sucks, cuz i just got it 2weeks ago..
Oh no that sucks. I know your heart had to sink into your stomach as soon as it happens. I figure that would be considered accidental.
This proves that the Prime is no good and we should all demand a full refund from ASUS.
Bad break. Hope you can work it out on that warranty.
Bye.
Sent from my Transformer Prime TF201 using xda premium
Vcolassi said:
Oh no that sucks. I know your heart had to sink into your stomach as soon as it happens. I figure that would be considered accidental.
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Man my grown ass wanted to cry, especially knowing I just unlocked it 2days ago..lmao
damn..lol. send it in immediately. it was an accident. don't sit with broken device contemplating on what to do. just do it. that's why you got squaretrade coverage for. use it.
demandarin said:
damn..lol. send it in immediately. it was an accident. don't sit with broken device contemplating on what to do. just do it. that's why you got squaretrade coverage for. use it.
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IK, will do but it just happened a few hrs ago.. smdh Outterbox need to stop playing and make 1 for the asus already..
I think only reason it messed up because it was in the dock. so by it belong connected to dock through dock hinge, it exerted extra pressure on the screen. therefore getting the result you got. I bet it would've been fine if you just sat on the tablet alone. its flat enough to where it could still survive that. this is a pretty tough tablet. its been surviving my daughter slamming my phone or cable remote against the screen really hard.
otterbox for prime would be sick! I'm sure there has to be some company already out now with a comparable type case.
demandarin said:
I think only reason it messed up because it was in the dock. so by it belong connected to dock through dock hinge, it exerted extra pressure on the screen. therefore getting the result you got. I bet it would've been fine if you just sat on the tablet alone. its flat enough to where it could still survive that. this is a pretty tough tablet. its been surviving my daughter slamming my phone or cable remote against the screen really hard.
otterbox for prime would be sick! I'm sure there has to be some company already out now with a comparable type case.
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yea u right.. damn dock..grrr
I dunno if it would be considered an accident... My prime has had many uses for me including a cushion for the most uncomfortable of chairs.
/troll
Sent via Tapatalk on my BAMFed out TBolt
I think the Prime's are susceptible to pressure. I had a similar issue with mine (colors/lines on screen but nothing else) after I put it in a new Poetic case I got. It was really, really tight to "pop in" the bottom corners and after I applied a good amount of pressure, the screen acted like that. I had to send it back to Asus and wait 3 weeks to get a replacement. A smart man would have just opened up the notch a little more (which is what I did now).
demandarin said:
I think only reason it messed up because it was in the dock. so by it belong connected to dock through dock hinge, it exerted extra pressure on the screen. therefore getting the result you got. I bet it would've been fine if you just sat on the tablet alone. its flat enough to where it could still survive that. this is a pretty tough tablet. its been surviving my daughter slamming my phone or cable remote against the screen really hard.
otterbox for prime would be sick! I'm sure there has to be some company already out now with a comparable type case.
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how do you know he had it in the dock when he never mentioned that?
On a positive note?
Datblkbro said:
Ok, ppl I made a mistake and sat down on my prime for like 2sec.. smh screen didnt crack r nothing but now all im getting is messed up colors and and lines on screen..(it was in the dock with the leather case) I have the Accidental warranty thru Square trade.. Dat would be considered a accident right?? Man dis sucks, cuz i just got it 2weeks ago..
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Is the Wifi, Bluetooth, or GPS any better now? If so, I'm sure some of the other members will be proffering this as a solution.
Just kidding, of course. Sorry about the accident. Your insurance should cover that.
the_game_master said:
how do you know he had it in the dock when he never mentioned that?
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Um, maybe because the OP says: "(it was in the dock with the leather case)"...
Gumdrop is the only company making something like an otterbox style case for the prime that i know of.
Sent from my EVO 3D w/ Tapatalk
the_game_master said:
how do you know he had it in the dock when he never mentioned that?
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um did u read.. I did mention it was in the dock..lol
BTrack said:
Is the Wifi, Bluetooth, or GPS any better now? If so, I'm sure some of the other members will be proffering this as a solution.
Just kidding, of course. Sorry about the accident. Your insurance should cover that.
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Rofl, thx man this mad me laff..haha
Well well well Just got a update from Squaretrade.. They seemed to have repaired my prime and it should be in in the next few days.. Ill be post details soon..
I called square trade today to find out what was taking so long for my tablet to be returned back to me.. The email they sent me on the 22nd had a tracking number but when i went to UPS.com it said voided.. Well talking to a rep and ST she told me my tablet was beyond repairs and dat I will be getting a full refund...
So my question is should I go head and get me a new TF201 are just wait for the new model, and if I wait anyone knows the release date.. Damn I miss my prime been over a month now.. Also ST site say within 5days, and it has been pass 5 days, so should I complain and get my warranty refund back also???
Datblkbro said:
I called square trade today to find out what was taking so long for my tablet to be returned back to me.. The email they sent me on the 22nd had a tracking number but when i went to UPS.com it said voided.. Well talking to a rep and ST she told me my tablet was beyond repairs and dat I will be getting a full refund...
So my question is should I go head and get me a new TF201 are just wait for the new model, and if I wait anyone knows the release date.. Damn I miss my prime been over a month now.. Also ST site say within 5days, and it has been pass 5 days, so should I complain and get my warranty refund back also???
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If you were happy with it before you sat on it, I would get a new one, and keep the warranty incase you sit on it again lol.
I thought you had to wait like 2 months or something before you can claim the squaretrade accidental warranty?