for those of you who like to drop your phone in the toilet:
Completely submerged phone in water
http://www.youtube.com/watch?feature=player_embedded&v=7Ama47RGdL4
http://www.youtube.com/watch?feature=player_embedded&v=Ln0daAowdJI
Only a few devices are supported now but as they get started I'm sure they'll include more phones...this thing is amazing, I would pay to have my phone water proofed for around 60 dollars is what is listed on their site.
www.liquipel.com
http://www.liquipel.com/liquipel/
wish they had it for our phones, hopefully soon , wonder if i can call them and see if they can do our phone!!!
I was gonna send my mytouch 4g to them, but then I got the Amaze... now I gotta wait... One thing that's good is that I have a backup phone once I send my phone to them.
I just don't see how that's possible if they don't cover the ports that give access to the inside of the phone.
Considering our ports on our phone lead right into our battery cover and all of our internal components.
nguyendqh said:
I just don't see how that's possible if they don't cover the ports that give access to the inside of the phone.
Considering our ports on our phone lead right into our battery cover and all of our internal components.
Click to expand...
Click to collapse
nano technology, gets everywhere in the phone....1/1000 as thick as human hair.
seansk said:
nano technology, gets everywhere in the phone....1/1000 as thick as human hair.
Click to expand...
Click to collapse
What do you think though? Legit? Doable?
Guess we won't know til we can test it. Lol.
nguyendqh said:
What do you think though? Legit? Doable?
Guess we won't know til we can test it. Lol.
Click to expand...
Click to collapse
its legit, but I don't know if they'll do our phones yet, there's only a small list, iphone a a bunch of HTC's like evo, but not our phone yet, if we call them maybe they'll do it...I don't see why not.
This technology has been in the works for a while. I remember reading about it and seeing videos of it in action a while back, like at least 5 years ago. I'm super excited to see that it's finally coming around!
It's basically a spray, or a vapor, or a liquid itself, that they spray on or dunk the electronics in. It coats literally EVERYTHING inside it. Imagine dipping your phone in thick paint and letting it dry. Same concept but this is a nano thin layer of a clear substance that repels water. Amazing stuff.
I'm definitely going to give it a shot if their site ever loads and I can find out how much it costs. Haha
danielelias said:
This technology has been in the works for a while. I remember reading about it and seeing videos of it in action a while back, like at least 5 years ago. I'm super excited to see that it's finally coming around!
It's basically a spray, or a vapor, or a liquid itself, that they spray on or dunk the electronics in. It coats literally EVERYTHING inside it. Imagine dipping your phone in thick paint and letting it dry. Same concept but this is a nano thin layer of a clear substance that repels water. Amazing stuff.
I'm definitely going to give it a shot if their site ever loads and I can find out how much it costs. Haha
Click to expand...
Click to collapse
costs 60 dollars, but they don't list amaze as one of the phones they support, I'm going to call them right now see if they can do it.
seems cool. waiting for the amaze to be one day available
I have seen some other companies doing the same thing, except with car windshields. It's like a high-tech rainex. Very cool, didnt thing it would be out for phones this soon, but that's incredible! I wonder if you will be able to remove the housing on your phone after it get's sprayed with this stuff, and it still be waterproof upon putting it back together. like nguy said earlier it has to seal off the ports, and dis-assembling it would definitely break this seal.
youngunner-2 said:
I have seen some other companies doing the same thing, except with car windshields. It's like a high-tech rainex. Very cool, didnt thing it would be out for phones this soon, but that's incredible! I wonder if you will be able to remove the housing on your phone after it get's sprayed with this stuff, and it still be waterproof upon putting it back together. like nguy said earlier it has to seal off the ports, and dis-assembling it would definitely break this seal.
Click to expand...
Click to collapse
Yes you can, they did this with and HTC device and there's a video of it on their website on the bottom. you can take off the back, the battery, heck you can dissasseble put it in water and put it back, IT WILL STILL WORK. This nano spray goes into every SINGLE CREVICE OF YOUR PHONE. it is nano technology!!
Sound or heating issues ?
xManMythLegend said:
Sound or heating issues ?
Click to expand...
Click to collapse
This does not affect the phone in any way...its nano...search nano and see how small it is, 1 nanometer = 1.0 × 10-6 millimeters, its at least 1 millionth of a millimeter or smaller... you can see on a ruller how big a millimeter is. does that answer your questions, if won't affect anything, just repel water. if it doesn't affect the conductance between the battery and the phone, it really wont' affect anything else...but call and ask them, i'm sure you'll get the same answer
another video
http://www.youtube.com/watch?feature=player_embedded&v=7Ama47RGdL4
I am guessing that all this does is protect the electronic components from shorting out or corroding if they are exposed to liquids. I also assume that if you submerge the phone, it will still sink and fill with water and you will still get water under the screen and have to dry it out, etc.
Finally, and I didn't read their web site, but does the process void the warranty?
I watched a couple videos on this tested on the iphone and thunderbolt and it did work. i wouldnt want to test it unless i had a backup or something. it would be safe to have just cause though
tedya said:
I am guessing that all this does is protect the electronic components from shorting out or corroding if they are exposed to liquids. I also assume that if you submerge the phone, it will still sink and fill with water and you will still get water under the screen and have to dry it out, etc.
Finally, and I didn't read their web site, but does the process void the warranty?
Click to expand...
Click to collapse
what does this have to do with warranty? how would HTC know?
seansk said:
what does this have to do with warranty? how would HTC know?
Click to expand...
Click to collapse
I asked about the warranty because I had not seen the video on how this is applied to the phone. I have since seen that. So, if that is how it is applied, every phone should be supported soon.
Believe me, I am the same way; How would HTC know? I guess I am just not convinced that the $60 application is worth it. With any phone, i see it as paying $60 for this application, something other than water damage occurs and I get the phone replaced. If I understand this right, now I have to get this application done again for another $60 because my replacement is a different phone.
If not already, this company should be selling their technology to the OEM. I think the Moto Droid Razr already has this or something similar.
I know many of you will disagree, but this is just plain "gimmicky". I would only consider this if I didn't pay for monthly insurance. I am 10x more likely to drop and break the phone than I am to get water damage. I think most people are.
According to their own terms of use, they only warrant/guarantee that they will apply the coating, not that it will work.
Does anyone reading here work at a cell phone store who can say what the most common reason for a replacement is? I'd be curious.
Related
Dropped in the potty, will be buying another. I have taken this one apart to look around inside. Wanted to check for memory card and any other color change water damage stickers inside--there is one. ---------I am also going to take vid of the strength of the screen. Ima try to scratch the hell out of it, and see what it takes to break/crack the screen as well , interested in seeing how durable it is. Update later -
rider222 said:
Dropped in the potty, will be buying another. I have taken this one apart to look around inside. Wanted to check for memory card and any other color change water damage stickers inside--there is one. ---------I am also going to take vid of the strength of the screen. Ima try to scratch the hell out of it, and see what it takes to break/crack the screen as well , interested in seeing how durable it is. Update later -
Click to expand...
Click to collapse
Very interesting. Couldn't wait to see it and sorry it happened to ya.
Perhaps you can make a step-by-step vid instruction on how to disassembling and reassembling the Amaze as it will be very helpful for others in case they needed it.
antiquezip said:
Very interesting. Couldn't wait to see it and sorry it happened to ya.
Perhaps you can make a step-by-step vid instruction on how to disassembling and reassembling the Amaze as it will be very helpful for others in case they needed it.
Click to expand...
Click to collapse
agreed, teardown sticky ftw!
phone isn't ruined water does not damage the phone, only if there was chlorine in the water like a pool. Only thing that can get damaged by the water is the LED bulbs and a new LCD display will be needed at most that's worst case scenario. I fix water damaged phones all the time. Stick it in a bowl of dry rise for a few days that some times help.
@ celltimemb. I didnt know bout the LED fix. Good to know. BUT- I didnt drop it in then pull it out. A kiddie put it there and i found it there later. Put the cell on calcium chloride (Damp-rid) I use this to pull moisture out of many things. Didnt help so i figured pay the deductible and play with the remains. --Yeah i'll do a tear-down vid before the screen test. I had it apart already-I will have s/o record me this wknd.
I think you should re-enact the toilet scene too.
Dont forget the last part
"Will it blend?" video
OH SHIZNIT! Now that WOULD be HTC AmAzInG!
I would love to see how easy it is to scratch the screen with a single grain of sand.
Sent from my HTC Sensation 4G using XDA App
subd for results.
sorry to hear
celltimemb said:
phone isn't ruined water does not damage the phone, only if there was chlorine in the water like a pool. Only thing that can get damaged by the water is the LED bulbs and a new LCD display will be needed at most that's worst case scenario. I fix water damaged phones all the time. Stick it in a bowl of dry rise for a few days that some times help.
Click to expand...
Click to collapse
Elaborate please ?
I was under the impression youd have to get lucky there wasnt much current going through for the water damage to be survivable. ((i.e if youre in the middle of web surfing when it takes a dip its likely a goner))
I'm curious too. Does it depend on the phone also? I have friends who dropped their *phones in and it wouldn't work anymore. Probably a Apple thing though.
xndabox said:
I'm curious too. Does it depend on the phone also? I have friends who dropped their *phones in and it wouldn't work anymore. Probably a Apple thing though.
Click to expand...
Click to collapse
I have (in the past 15 years or so) revive quite a few cell phones after water damage. What I usually do is to remove the battery immediately and start drying the device completely using air conditioner and hair dryer. Corrosion will kill the mainboard so when I have a driver handy, I open up the case and dip it in a bowl of rice, too.
I don't think we can revive batteries after fully soaked in water, though.
The worst case was when my friend went ocean swimming with his iphone in his pocket. We did everything but it didn't come back. But when he replaced his battery a few days later, the phone came back on.
Doing the screen test, any ideas on what to use and ways to scratch it? I have some ideas. I have the shatter/crack test figured out already.
rider222 said:
Doing the screen test, any ideas on what to use and ways to scratch it? I have some ideas. I have the shatter/crack test figured out already.
Click to expand...
Click to collapse
other than keys n change you could try rubbing sand between the screen and a credit card.
Any updates on this? Kinda wanted to see how tough the screen is. A tear down guide would probably be useful as well.
Sent from my HTC Amaze 4G using xda premium
HTC Amaze screen test
http://www.youtube.com/watch?v=7uk9-yLxQgA
Was an HTC amaze.. Lol. Kinda surprised how tough the screen is though.
Sent from my HTC_Amaze_4G using xda premium
i'd cry like a little girl....for days.
Excellent video. Thanks for the information.
VZW is sending me a new Thunderbolt because of a small audio issue I was having with my phone. They told me on the phone if they detect water damage on my old Thunderbolt once they get it back, then I will be charged full retail.
Obviously I do not want that to happen.....thing is, I spilled part of a beer on my phone about 3 weeks ago. Immediately after it happened I took out battery and wiped the whole phone down.
It has worked fine since then besides the very small audio issue I recently started to have but this was just barely a week ago....I would think if it was cause of the liquid damage that that would've happened earlier.....
Anyway, is there any way they can tell if it has had water damage besides the battery sticker (Because I am sending them back the bare phone, no battery, no cover, no sd, no sim--just the phone)? How are they going to check? Should I do the rice trick just to be safe?
They probably won't look farther than the sticker. If they do, they could look for corrosion or residue around the main board.
Rice won't fix that
ThunderStick said:
They probably won't look farther than the sticker. If they do, they could look for corrosion or residue around the main board.
Rice won't fix that
Click to expand...
Click to collapse
Yes but like I said they are just getting the phone back, not the battery, cover, sim card or sd card--just the phone. So since the battery will never leave my house, is there any other way they can tell?
As far as corrosion, wouldn't I notice my phone not working properly? Cause like I said, ever since the spill it seems to be working just fine....
flooritnfly said:
Yes but like I said they are just getting the phone back, not the battery, cover, sim card or sd card--just the phone. So since the battery will never leave my house, is there any other way they can tell?
As far as corrosion, wouldn't I notice my phone not working properly? Cause like I said, ever since the spill it seems to be working just fine....
Click to expand...
Click to collapse
There is a sticker on the phone itself. It is on the back right side of the phone near the top. Kind of hard to see, but rest assure Verizon knows it's there. If you have insurance, now would be the time to use it.
Check out the attached pics of where the sticker is. Sorry it's blurry, my camera is old and crappy
orkillakilla said:
There is a sticker on the phone itself. It is on the back right side of the phone near the top. Kind of hard to see, but rest assure Verizon knows it's there. If you have insurance, now would be the time to use it.
Check out the attached pics of where the sticker is. Sorry it's blurry, my camera is old and crappy
Click to expand...
Click to collapse
Underneath the battery, correct? What should the sticker look like when its dry and what should it look like when it has had liquid damage?
If they take apart the phone (or even just remove the back housing) then it will be very easy to see liquid damage, if any exists. I just replaced the screen on a thunderbolt a couple days ago, very easy to remove the back and take a look. If you want to check yourself, just get a torx 6 screwdriver, a thin flat head or knife to remove the "void" sticker and take a look for yourself before you find yourself on the receiving end of a $600 bill. Check YouTube for a video on taking it apart, it's very easy though.
How does Verizon check though? What are they going to look for?
Corrosion, internal liquid indicators. I don't think the T'bolt has any internal stickers, but some phones do.
orkillakilla said:
There is a sticker on the phone itself. It is on the back right side of the phone near the top. Kind of hard to see, but rest assure Verizon knows it's there. If you have insurance, now would be the time to use it.
Check out the attached pics of where the sticker is. Sorry it's blurry, my camera is old and crappy
Click to expand...
Click to collapse
OK I do not see the sticker you are talking about....snapped a few pics with my work camera, what do you think:
It's on the side of the phone. You'll have to tilt the phone to see it. It's white with red spots on it. If it got wet, its completely red. That will be the first thing they look for.
orkillakilla said:
It's on the side of the phone. You'll have to tilt the phone to see it. It's white with red spots on it. If it got wet, its completely red. That will be the first thing they look for.
Click to expand...
Click to collapse
I stared at my phone for nearly 15 minutes and cannot find any stickers that are white, red or white and red. I don't see anything. I got my Thunderbolt on launch day (3/17/11). Is it possible the launch day Thunderbolts are different somehow?
Let me know if you need me to upload more pics, I can do that.
flooritnfly said:
I stared at my phone for nearly 15 minutes and cannot find any stickers that are white, red or white and red. I don't see anything. I got my Thunderbolt on launch day (3/17/11). Is it possible the launch day Thunderbolts are different somehow?
Let me know if you need me to upload more pics, I can do that.
Click to expand...
Click to collapse
Well, mine has a sticker there. Perhaps yours didn't come with one, or fell off at some point, but after looking a bit closer to your picture, I don't see one either.
Either way, specially since it was beer, they will be able to tell if anything got in there. Rice won't get beer out, it'll be sticky either way.
I personally wouldn't take the chance.
If you have insurance, now would be a good time to use it.
orkillakilla said:
Well, mine has a sticker there. Perhaps yours didn't come with one, or fell off at some point, but after looking a bit closer to your picture, I don't see one either.
Either way, specially since it was beer, they will be able to tell if anything got in there. Rice won't get beer out, it'll be sticky either way.
I personally wouldn't take the chance.
If you have insurance, now would be a good time to use it.
Click to expand...
Click to collapse
Nothing is sticky at all and the phone works fine. Are they going to completely take the phone apart??
If they suspect anything they will. Did they mention anything about water damage? What was originally wrong with the phone?
Sent from my ADR6400L using XDA App
orkillakilla said:
If they suspect anything they will. Did they mention anything about water damage? What was originally wrong with the phone?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
A small audio problem that is like teeny rattling I hear when other people call me
There is no sticker on the Thunderbolt, I just talked to Verizon. They go by judging the prongs that the battery hits and if they are corroded, then they charge full retail.
Mine look super gold though and appear to be okay imo......
That's really odd. I had a sticker there... The replacement I just got has one in the sale place too... Of course the Verizon rep didn't even know what a bootloader was... Go figure...
Sent from my ADR6400L using XDA App
orkillakilla said:
That's really odd. I had a sticker there... The replacement I just got has one in the sale place too... Of course the Verizon rep didn't even know what a bootloader was... Go figure...
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Can you post a picture of your sticker so I know what I'm looking for? Maybe my new tb will have one.
Sent from my HTC ThunderBolt using XDA App
You probably just damaged the earpiece speaker, which is pretty simple to replace and would only cost a few bucks. I can't say for sure, but I imagine the earpiece speaker is the same one that's in the EVO 4G or HD2.
The phones do have stickers, it is located right next to the two gold prongs on the upper right corner of the phone.
If your that worried about a full charge for the phone and since this issue may be related to the beer spilling on it, just use your insurance and pay the $99 deductible. Its better then getting hit with $600 charge.
Sometimes when liquids are spilled on a phone, it could take a little time for it to affect a phone.
Good luck
Ok, I saw this youtube link and want one now! As of now they do not layer Amazes yet. I e-mailed the company in an attempt to see if they can apply their "nano" layer of the amaze. I really want this!
http://www.liquipel.com/in-action/
Old news. There have been many companies that claimed to be able to do it. I'm assuming they all led to failure.
chrischoi said:
Old news. There have been many companies that claimed to be able to do it. I'm assuming they all led to failure.
Click to expand...
Click to collapse
Dude, do you ever have anything nice to say? Stop being a grumpy Korean!
As for Liquidpel it looks awesome! I hope they put the amaze on there list!
bmbrad said:
Dude, do you ever have anything nice to say? Stop being a grumpy Korean!
Click to expand...
Click to collapse
I actually agree. I just sent him a PM and found this after the PM.
I might have to go through every one of his posts and remove any that seem negative or not productive... I just wouldn't want him to be reduced to Junior Member status.
I have a hard time putting faith in something like this. Not trying to be overly skeptical but I'm sure the company won't shed too many tears if my device shorts out.
As for the technology, I'm thinking it's some sort of PVD coating which wears down over time, particularly so with something like a phone.
Met some of these guys at CES, though I think there were other companies there doing the same thing. They were demonstrating on some iPhones, and on a tissue paper that had been treated as well (putting blue-dyed water on the tissue - beaded up nice).
Talked to them for a bit. Guy told me it's not yet 100% waterproof, step below. Asked him what that meant - basically you should try to avoid prolonged submersion in water. But a dip in the toilet, bath, pool should be fine.
If anyone wants, I have a 30% off treatment code from them. I think it's multi-use, since it doesn't seem unique. Normal price is $59.99 I believe.
DLprac said:
Met some of these guys at CES, though I think there were other companies there doing the same thing. They were demonstrating on some iPhones, and on a tissue paper that had been treated as well (putting blue-dyed water on the tissue - beaded up nice).
Talked to them for a bit. Guy told me it's not yet 100% waterproof, step below. Asked him what that meant - basically you should try to avoid prolonged submersion in water. But a dip in the toilet, bath, pool should be fine.
If anyone wants, I have a 30% off treatment code from them. I think it's multi-use, since it doesn't seem unique. Normal price is $59.99 I believe.
Click to expand...
Click to collapse
I'm interested actually please post or mp me the 30 percent off...thanks
Seems a bit fishy. liquid dynamics do not work like that with electronics... At least not now. might be worth it to a degree, but how many times do you let your $500 device out of your sight?
Sent from my HTC Amaze 4G using xda premium
DLprac said:
Met some of these guys at CES, though I think there were other companies there doing the same thing. They were demonstrating on some iPhones, and on a tissue paper that had been treated as well (putting blue-dyed water on the tissue - beaded up nice).
Talked to them for a bit. Guy told me it's not yet 100% waterproof, step below. Asked him what that meant - basically you should try to avoid prolonged submersion in water. But a dip in the toilet, bath, pool should be fine.
If anyone wants, I have a 30% off treatment code from them. I think it's multi-use, since it doesn't seem unique. Normal price is $59.99 I believe.
Click to expand...
Click to collapse
I would like very much!! Thank you!
DLprac said:
Met some of these guys at CES, though I think there were other companies there doing the same thing. They were demonstrating on some iPhones, and on a tissue paper that had been treated as well (putting blue-dyed water on the tissue - beaded up nice).
Talked to them for a bit. Guy told me it's not yet 100% waterproof, step below. Asked him what that meant - basically you should try to avoid prolonged submersion in water. But a dip in the toilet, bath, pool should be fine.
If anyone wants, I have a 30% off treatment code from them. I think it's multi-use, since it doesn't seem unique. Normal price is $59.99 I believe.
Click to expand...
Click to collapse
Thanks for the input, if it is a multiuse code please forward to me also. I am looking to try their service out.
about the guys saying they wouldnt risk it, are you saying you would risk water droping or some other liquid on your phone? lol, id rather have a "chance" of having this product in case something happened. they dont make this product so we can take underwater pictures or go swimming with it, they make it so its protected.. lol, ive actually had a friend spill beer all over my leg when i had my HD7 and luckily the water damage label didnt go off and i got it replaced. im sure i wouldnt have to if i had this
stratax said:
about the guys saying they wouldnt risk it, are you saying you would risk water droping or some other liquid on your phone? lol, id rather have a "chance" of having this product in case something happened. they dont make this product so we can take underwater pictures or go swimming with it, they make it so its protected.. lol, ive actually had a friend spill beer all over my leg when i had my HD7 and luckily the water damage label didnt go off and i got it replaced. im sure i wouldnt have to if i had this
Click to expand...
Click to collapse
Fair point, but I'd be more interested in seeing if I can have the water damage label replaced for the price of LiquidPel
shirazir said:
Fair point, but I'd be more interested in seeing if I can have the water damage label replaced for the price of LiquidPel
Click to expand...
Click to collapse
you can buy those labels for like $4 on ebay i think, but it has to be the exact matching one. HTC uses different ones on a lot of their devices, couldnt even find one for the incredible lol
stratax said:
you can buy those labels for like $4 on ebay i think, but it has to be the exact matching one. HTC uses different ones on a lot of their devices, couldnt even find one for the incredible lol
Click to expand...
Click to collapse
There are a couple now. HTC has gotten smart about it. I'd assume there are 3-4 on every new phone. With MSRP rising, they just want to be sure. Not trying to be negative, just a little realistic. If you believe a $4 sticker can trick HTC into giving you a $530 phone replacement... sounds like a crime to me.
Has anyone gotten this type of treatment done yet?
chrischoi said:
There are a couple now. HTC has gotten smart about it. I'd assume there are 3-4 on every new phone. With MSRP rising, they just want to be sure. Not trying to be negative, just a little realistic. If you believe a $4 sticker can trick HTC into giving you a $530 phone replacement... sounds like a crime to me.
Has anyone gotten this type of treatment done yet?
Click to expand...
Click to collapse
I never have said i have done, i just have heard of people doing it and it working.. not sure if it would now. and i also never said sent back to HTC, could send it back to T-mobile anyways ive never had the issue. i wouldnt mind getting the treatment if i had the money to spend../waste
Btw, I forgot to actually put this on the other thread, but this is the response I got from them when I was inquiring before.
Thanks for your Inquiry, sorry for the delayed response.
That device is not currently on our approved device list but we are
constantly doing research and development to expand the available
devices. Liquipel is applicable to all types of electronic devices but
with a varying degree of performance. For devices not on the approved
device list we are still able to make them splash proof and spill
resistant. We will file your request and notify you when the device is
available if you are not interested in having it treated before it is
has been added to the approved device list.
The usual turn around time is anywhere from the same day we receive
your device. To 1 business day.
Thanks
Click to expand...
Click to collapse
So basically, they can still do it but they don't seem to guarantee a full waterproof seal
Then we should bombbard them with requests to put it on the list!
And i just got the same email today.
Sent from my HTC Amaze 4G using Tapatalk
More_info:
http://news.discovery.com/tech/coating-protects-cellphone-water-120109.html
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
You have a warranty just send it in to get fixed
Sent from my SAMSUNG-SGH-I717 using XDA App
It should be obvious it wasn't dropped.
just take it back under warranty and get it replaced.
Sent from my Samsung Note via Tapatalk.
Yes warranty would work as long as it doesn't look dropped down.
raviluke said:
Yes warranty would work as long as it doesn't look dropped down.
Click to expand...
Click to collapse
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
balorok said:
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
Click to expand...
Click to collapse
I would take it to a different AT&T location and see if they'll replace it. Sounds like you got a rubbish device. I can't imagine they would replace it, as long as it's obvious it hasn't been dropped.
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Some photos of the damage/device, I have more of just about every angle. I cannot find *any* indication of external damage which makes sense, but still the screen is jacked.
I bet the book fid that. That happened to our recrptionist to her iphone. A book in the back pack. She is a college studemt.
Sent from my SAMSUNG-SGH-I717 using xda premium
I would imagine the book definitely did that. Don't let them know that though ;-)
Sent from the best mobile device ever --Samsung Galaxy Note
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
balorok said:
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
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buy a replacement from ebay and fix it yourself. shouldnt be too difficult, I have replaced my iphones and my sensations screen and they pretty much were the same
I tried looking on ebay for a replacement, but perhaps I'm searching for the wrong thing...
can you share a link?
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
i carry my note in my pocket (I'm a big guy) it rides in the front pocket all day was case-less for the first week i mean i worked played and goofed off with it there can't even tell. i think u just got a bad glass display it is mass produced product and defects do happen.
I myself was very impressed with the build quality of the phone how sturdy it felt despite its lack of depth. So i'd just be aware and keep ur books away from it
should probably just start storing my books on the damn thing
balorok said:
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
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Im guessing you just had a faulty screen. Gorilla glass can take some serious pressure, and is even pretty damn good at shock resistance. I've dropped my old captivate and infuse countless times without a case and never cracked a screen. Hell, last summer my captivate took a kick from a full grown horse when it was in my pocket, and the screen survived. The hoof hit the back of my captivate, bent the backplate and battery, but the screen was fine. It saved me from a huge bruise, that's for sure.
I think you will be fine with a new device, because it sounds like a faulty screen. Don't let one faulty Samsung ruin Samsung for you forever. They make great devices, and their screens are matched by none. Other manufacturers are just as likely do have a defective device, you just got really unlucky with your first note.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have already dropped my note face down on a corner (it was in a speck case and had a clear screen protector on) and knock on wood it was fine. It is very possible that its just a faulty screen. I would pesster the heck out of at&t and samsung til i got a new phone. They will budge you just have to be persistant.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am anal about my devices also, and the thought of just throwing it in a bag makes me cringe! Always front left pocket for me, no exceptions!
balorok said:
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
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No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
greyhulk said:
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
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I'm not sure where you got the idea that I "stuffed" it in a bag. The bag in question was a messenger style bag with separate internal pockets, phone was in one, book in the other. Book was a paperback (you can actually see it in my photos) about 200 pages thick.
UPDATE:
Second phone screen cracked. Top of screen near the front camera. Had it less than 24 hours - took it back and they exchanged it again with no issues.
Got it at around 4pm, took it home, put it in case (SGP) and put it to charge, went to the gym and then came home and did some programming for a few hours before bed. Phone stayed on charger the whole time. Next morning I put (note: did not "stuff") the phone into my right front pocket of my jeans (normal jeans, not skinny or anything). It was the only thing in the pocket, had a wallet in my back right pocket and some disposable eye contacts in my left front pocket. Walked about 3 blocks to a lecture checked email on the phone - no crack. sat with it in the pocket (front right) for about an hour and a half, then got up and walked home. Got home took the phone out...crack! About an inch long from the very edge of the glass towards the middle of the phone.
I can't make this stuff up. Took it to the store and they replaced it for me again. Manager said something about maybe they got tussled around during shipment or packing.
Both cracked were white devices. The phone I have now is a black one.
I'm trying to think of reasons why this could have occurred twice. First time could possibly have been from being in the bag, but I wasn't throwing the bag around or anything like that. Second time? Who knows... if walking with a phone in your pocket causes it to break...
I am super thankful that I found a store willing to do the exchanges, and I do love this phone...but what the heck!
Yep. Kid got a hold of it before case arrived. Yes its my fault. Should have kept better eye on him. There are only two bids on YouTube. Neither one is great. I see on eBay they have LCD and digitizer and housing. From vids it looks easy. But would like to hear from anyone who has done it. Thanks
So sorry for the breakage. Here is a video that seems pretty good, https://www.youtube.com/watch?v=qm6NwBvo6T0. The process doesn't seem to hard, to me. Good luck.
kimtyson said:
So sorry for the breakage. Here is a video that seems pretty good, https://www.youtube.com/watch?v=qm6NwBvo6T0. The process doesn't seem to hard, to me. Good luck.
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I recently replaced the LCD screen on a OnePlus One, other than the size, it was almost identical to the Mate2. couple parts in different spots but it had enough of those #%(@!)% rice grain size screws that I put them on a magnet, to make sure I didn't lose them.
Yes. That is one of the vids I was talking about. The other one was actually for a mate. Not mate 2. The thing I don't understand on this video is he never actually gets to the part of the screen replacement. So, I am presuming that with this phone as long as I purchase the LCD+digitizer+frame. Then it will just be a matter of putting all the parts including board back in to it. On eBay there are choices. You can purchase just the glass or glass and digitizer or those plus what they call the frame. While on my phone. Only the outside glass is broken. I am going to buy the kit that has all three. I would give just replacing the glass a shot if I could find a video or tutorial. I have looked everywhere. Nothing. The closest thing I could find is the vid on youtube of the guy changing just the glass on his mate. Unfortunately, he never says a word in that vid. I guess it's just to show it can be done. I'm really stressed by all this. I would prefer to just change the glass if only I could find some info. I presume it is like a Samsung where glass is glued with local to digitizer. I have fixed those type on a s3 and note 2. Was not that hard. Just be sure to heat properly and don't scratch digitizer. With no idea of how it is done on this phone. I guess I will get the kit and hope for the best as of course. It has to come from China. Waiting....Thanks for the info and I will do my best to make a vid so others can learn from my mistakes? Lol or hopefully success.
Have a hair dryer or a heat gun handy just in case. On the OnePlus, the screen is "glued" somewhat, to the plastic frame. It is a LOT easier to separate if you heat is up a
bit. Just heat one side, then you the (as I like to call it) guitar pick tool to start to pry it up, then to a little more at a time, so you don't overheat the broken screen.
After you get the screen off, make sure you scrape around the edges of the frame, to ensure you remove any sticky residue. You don't need to heat up the new screen. Once you press it down, it will stick quite well.
If it were me I would get the entire kit and be done with it. There is too much that can go wrong with the hairdryer and peeling the old, broken screen from the digitizer. With the kit, it's just all screws and dismantling then put it back together. Much easier.
I hope that is right about the kit. The thing that scares me is what will the quality of the parts be like? I know my digitizer is fine. So I'm going to try the kit first. If it fails due to bad parts. Then I will still have the option of just doing the glass. The cheapest I saw for the glass was 18.00 bucks. The kit with shipping was 58.00....Not really a huge difference. Again its the quality of the parts that scares me. Of course the vid on youtube makes it look easy. But I'm sure he is doing it on a phone that has been torn down a few times. Its always easier then. As I said. I intend to video all this. If nothing else. There will at least be more info available to poor suckers like me..lol. Will see in a couple weeks if the Chinese ship time holds true...
I'd bet the quality is the same as OEM.
Sent from my MT2L03 using XDA Free mobile app
One other thing. Just wanted to ask. You say the one plus is about the same? Are you saying that because there similar in how their made? Or do you know something about where their made. Thanks for the info on the glass. I have done it on Sammy phones. Has to be similar. Kit is already coming. So I'll go that route first try. Wish your repair had been on a ham2. Then I would feel better. I guess I get to go first. Lol
kimtyson said:
I'd bet the quality is the same as OEM.
Sent from my MT2L03 using XDA Free mobile app
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The one I ordered for the OPO looked identical, except the routing for the lcd screen connector was just a little different, but in no way caused a problem.
I wanted to update you guys on how the repair of my screen is going. I have some info to share and trust me. It is important if you ever need to DIY on this phone. Most are aware of the video on youtube. Ive watched it several times and I always got the feeeling it looked to easy. Well, my screen and dig assy came in today. I was going through the process of tearing it down and everything was going well. Untill i got to the part where you remove the power button cable. The one that runs along the side of the phone. I SHOULD HAVE KNOWEN. In his vid. He makes it look like this cable will come off with gentle pressue. BULL****. It wont. It is glued Tight and you will just winde up tearing it. I am so pissed. I wish he would have just said to buy the cable with the kit. Its 10 bucks on ebay of course. So, now I have a torn down phone waiting for the cable. I was making a video of the repair. When the cable comes in. I will finish it and upload to youtube. The other thing he makes look easy is the removal of battery. Again, its not and you could damage it too. But I managed not to. Anyway i am really upset right now so sorry for cussing. I want to find that dude and shake his hand and smack him at same time...
pckarma112 said:
I wanted to update you guys on how the repair of my screen is going. I have some info to share and trust me. It is important if you ever need to DIY on this phone. Most are aware of the video on youtube. Ive watched it several times and I always got the feeeling it looked to easy. Well, my screen and dig assy came in today. I was going through the process of tearing it down and everything was going well. Untill i got to the part where you remove the power button cable. The one that runs along the side of the phone. I SHOULD HAVE KNOWEN. In his vid. He makes it look like this cable will come off with gentle pressue. BULL****. It wont. It is glued Tight and you will just winde up tearing it. I am so pissed. I wish he would have just said to buy the cable with the kit. Its 10 bucks on ebay of course. So, now I have a torn down phone waiting for the cable. I was making a video of the repair. When the cable comes in. I will finish it and upload to youtube. The other thing he makes look easy is the removal of battery. Again, its not and you could damage it too. But I managed not to. Anyway i am really upset right now so sorry for cussing. I want to find that dude and shake his hand and smack him at same time...
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I have worked on several phones. None are easy really. Most all companies use some type of adhesives. Alot glue the batteries in as well. Dunno if you tried it but heat seems to help with the glue. Seen a guy do it with a hair dryer. Worked for me as well with a screen replacement. Never took one of these apart so I have no idea if they use heat activated glue or not. Good luck!
Well Thanks for reply. I too have fixed a few. As long as I have something to guide me. Im Cool. Vid or written indtructions. Yes all phones use some sort of glue. With this one on the cable. Heat would not have helped. You would just melt the cable. I was expecting some adhesive. But not like this. This was not meant to be reused. Period. Thats my point. I wish he would just have said buy the cable. No way it is coming off in one pc. The speaker is also glued down extremely tight. I think I got it. Its still in one pc. Interesting enough. There also on ebay.
I really just want people to know about the power cable. If you have to replace screen on this phone. Get one. Your gona need it. Now it may be middle of july by the time I get the cable. I went ahead and tore everything else out of phone. Tomorrow I will put all back into new assy. But i wont know if it worked till cable gets here. I forgot to record taking out the other pcs. I was just to stressed. But I do have some good vid for most of it. Gripe is now over. il be back when cable gets in...
pckarma112 said:
Well Thanks for reply. I too have fixed a few. As long as I have something to guide me. Im Cool. Vid or written indtructions. Yes all phones use some sort of glue. With this one on the cable. Heat would not have helped. You would just melt the cable. I was expecting some adhesive. But not like this. This was not meant to be reused. Period. Thats my point. I wish he would just have said buy the cable. No way it is coming off in one pc. The speaker is also glued down extremely tight. I think I got it. Its still in one pc. Interesting enough. There also on ebay.
I really just want people to know about the power cable. If you have to replace screen on this phone. Get one. Your gona need it. Now it may be middle of july by the time I get the cable. I went ahead and tore everything else out of phone. Tomorrow I will put all back into new assy. But i wont know if it worked till cable gets here. I forgot to record taking out the other pcs. I was just to stressed. But I do have some good vid for most of it. Gripe is now over. il be back when cable gets in...
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With any luck you may save someone else a headache!
pckarma112, so sorry for your frustration. Thanks for sharing your experience.
I was going to suggest the the same thing as Moody. Heat from a hair dryer usually helps soften the glue but isn't enough to destroy anything (usually).
Just so we are all understanding, can you show a pic or provide a link of what you purchased? Was it just a screen or an assembly?
Again, sorry for your issues. Hang in there.
Parts
Yes I can. That is if I can post links. So Il try. This is the link for the power cable: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItemVersion&item=291410104104&view=all&tid=1181571120019 This I just ordered yesterday. The deleivery is anywhere from middle of July to second week of August. Im keeping my fingers crossed that I got a good vender and will get a good one. They say they have already shipped it and gave me a tracking number. But the number is not showing up yet. Ive seen this before with china stuff. I will give it a couple days and check again.>... The next one is for the screen kit: http://www.ebay.com/itm/141653108269?_trksid=p2060353.m2749.l2649&ssPageName=STRK:MEBIDX:IT > Cant say enough good things about this vendor and kit. It looks and feels outstanding and I recieved it in two weeks from china. That is pretty darn good. Now, the only thing is since I have no power cable. I do not know for sure if I got a good one. But, like I said. It feels like a quality part. The last item is a phone repair kit that really helped with this job. The metal and plastic spudger really helped with battery and other small parts like camera and vibrator. For the price I suggest you get one. Here it is: http://www.ebay.com/itm/111501320079?_trksid=p2060353.m2749.l2649&ssPageName=STRK:MEBIDX:IT
As for the screw driver. Dont do what i did. I bought a cheapo 1.69$ one. It was crap. Lucky for me. I had one from a previous kit I bought and it worked fine. Hopefully these links will show up for you guys. If not I will try with a different browser.
Just so its clear. I do have a hair dryer that I keep for samsung screens. I thought about trying it on the cable. But I have worked on these kind before. There is a really fine line between warming the glue and melting the cable. This sucker had enough glue to hold the hoover damn together. Ive seen it before and Im pretty sure you would melt cable before the glue would give away. Thanks you guys for advise and just letting me vent. I do hope that anyone who attemps a repair can learn from my mistakes....lol. Thanks again.
I've been taking stuff apart and SOMETIMES successfully getting it back together for over 40 years, sometimes with the odd screw leftover, but hey, where do our extra screws come from eh?
I replaced the screen on the OnePlus for a friend a couple months ago and WOW, they need to make these screws JUST a LITTLE smaller, don't you think? I find that keeping a small magnet on hand comes in handy to keep track of those tiny a** screws.
pckarma112- Nice job on the post of Parts. Only problem is the first link failed. Said it was too old. Again, thanks for sharing and letting us learn from your mistakes.
Thanks for the *cough* compliments. The link is bad because seller is sold out. However, you can try this one:http://www.ebay.com/itm/111501320079?_trksid=p2060353.m2749.l2649&ssPageName=STRK:MEBIDX:IT......If that does not work then there is this:http://www.ebay.com/itm/Black-LCD-D...412?pt=LH_DefaultDomain_0&hash=item3f3f160554 This is same only black. Again, these people really treated me well. Im sure there will be new auctions when he restocks. There are also plenty of others. Price varies a little. Im really delighted that you find small screws to be a pita. Thats just awsome. lol Keeping a piece of tape on the table really helps. Just drop them on to the tape and I promise you will never lose another one. I would really like for this thread to be helpful to anyone that gets unlucky. So, I am trying to be ernest about it all. That includes honesty with no hidden attitude. When I say thanks. I really mean it.
By the time and god willing the power cable arrives. I will hit the big 60. This will not be the last phone I ever repair( I hope). But it sure has been one of the most interesting. Thanks again guys and may your screws never be loose.
Thanks
p51d007 said:
I've been taking stuff apart and SOMETIMES successfully getting it back together for over 40 years, sometimes with the odd screw leftover, but hey, where do our extra screws come from eh?
I replaced the screen on the OnePlus for a friend a couple months ago and WOW, they need to make these screws JUST a LITTLE smaller, don't you think? I find that keeping a small magnet on hand comes in handy to keep track of those tiny a** screws.
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Thank you. You gave me a good laugh and it was much needed today. In fact. Its needed everyday in this world. The kit of screw drivers that I own are indeed magnetized. Thank God. Seriously though. If you think these are small. Try repairing a watch. Now your talking micro. I have worked on about a dozen or so with my brother. He is a master clocksman. Makes good money still and when ever he needs help. I get to learn from him and make a little too. So, Im blessed. I also lost track of where a couple screws will go on this phone. But, got it figured out. It is nice to know that none of us are perfect. Thanks again bro.